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Service Desk Analyst Salary: £28,000 – £30,000Location: Fully remote (quarterly meet-ups - fully expensed) Are you an ambitious Service Desk Analyst looking to accelerate your technical career in enterprise backup and data protection? This fully remote opportunity offers hands-on exposure to cutting-edge backup and DR technologies, structured progression, and significant investment in training. If you’re professional, eager to learn, and see this Service Desk Analyst role as a genuine opportunity to build niche technical expertise, this could be the ideal next step. Key responsibilities: • Log calls in line with ITIL practices (Incidents, Change, Service Requests), • Allocate and update tickets appropriately, • Perform first-line triage and first-line fixes, • Respond to incoming calls and emails professionally, • Implement basic changes, • Monitor systems for alerts and take appropriate action, • Monitor application mailboxes, • Process service requests, • Produce and maintain internal and external reports, • 1–2 years’ experience in a technical support or service desk environment (or relevant placement year), • Basic technical background with a strong desire to develop, • Professional communication skills (written and verbal), • Understanding or awareness of ITIL processes, • Interest or exposure to backup and DR technologies (Rubrik, Druva, Zerto, Commvault, NetBackup advantageous), • Familiarity with VMware (vCenter, ESX, VDS, NSX) beneficial, • Exposure to Azure and/or AWS advantageous, • Basic scripting/automation knowledge (PowerShell desirable), • Strong documentation skills, • Positive attitude towards training and development

Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows / Microsoft and Networking technologies, but your primary role will involve supporting the company’s bespoke Housing Management Software Application. SALARY: Competitive + Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Application Support Analystto join a friendly and experienced team providing first-class support to software users across the UK and Ireland. As a Service Desk Application Support Analystyou’ll help customers with a wide range of technical queries, ensuring business-critical systems run smoothly while maintaining excellent customer service standards. The Service Desk Application Support Analystrole offers variety and challenge, supporting web-based applications across modules such as Rents, Repairs, Finance, and Case Management. You’ll be working within a fast-paced technology environment where no two days are the same. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Application Support include: • Providing Technical Support: Responding to customer enquiries via helpdesk systems and telephone, • Troubleshooting Issues: Diagnosing and resolving application and system faults, • Monitoring Performance: Ensuring high availability and reliability of supported applications, • Updating Documentation: Maintaining accurate records of support activities and resolutions, • Supporting Upgrades: Assisting in migration from legacy to web-based applications, • Collaborating With Teams: Working closely with developers and analysts to escalate and resolve complex issues, • Delivering Excellent Service: Ensuring all support interactions meet high standards of professionalism and communication, • Learning New Systems: Keeping up to date with product developments, updates, and new modules CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience of supporting complex business or software applications, • High level of computer literacy with a logical and analytical mindset, • Strong communication and interpersonal skills, • Dynamic and energetic approach to problem solving, • Experience in a senior or leadership support role, • Knowledge of MS Windows and Linux operating systems, • Understanding of networking and TCP/IP fundamentals, • Familiarity with Exchange or similar email systems, • Exposure to financial or accounting software systems BENEFITS • Competitive salary with performance-related bonus scheme, • 20 days annual leave rising to 25 days after 2 years of service (plus bank holidays), • Group Life Insurance (after first year), • ongoing training and professional development opportunities, • Supportive and inclusive team environment HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14492 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Welwyn Garden City, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your ow

Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make

Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows / Microsoft and Networking technologies, but your primary role will involve supporting the company’s bespoke Housing Management Software Application. SALARY: Competitive + Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and experienced team providing first-class support to software users across the UK and Ireland. As a Service Desk Application Support Analyst you’ll help customers with a wide range of technical queries, ensuring business-critical systems run smoothly while maintaining excellent customer service standards. The Service Desk Application Support Analyst role offers variety and challenge, supporting web-based applications across modules such as Rents, Repairs, Finance, and Case Management. You’ll be working within a fast-paced technology environment where no two days are the same. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Application Support include: • Providing Technical Support: Responding to customer enquiries via helpdesk systems and telephone, • Troubleshooting Issues: Diagnosing and resolving application and system faults, • Monitoring Performance: Ensuring high availability and reliability of supported applications, • Updating Documentation: Maintaining accurate records of support activities and resolutions, • Supporting Upgrades: Assisting in migration from legacy to web-based applications, • Collaborating With Teams: Working closely with developers and analysts to escalate and resolve complex issues, • Delivering Excellent Service: Ensuring all support interactions meet high standards of professionalism and communication, • Learning New Systems: Keeping up to date with product developments, updates, and new modules CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience of supporting complex business or software applications, • High level of computer literacy with a logical and analytical mindset, • Strong communication and interpersonal skills, • Dynamic and energetic approach to problem solving, • Ability to work effectively under pressure DESIRABLE • Experience in a senior or leadership support role, • Knowledge of MS Windows and Linux operating systems, • Understanding of networking and TCP/IP fundamentals, • Familiarity with Exchange or similar email systems, • Exposure to financial or accounting software systems BENEFITS • Competitive salary with performance-related bonus scheme, • 20 days annual leave rising to 25 days after 2 years of service (plus bank holidays), • Group Life Insurance (after first year), • Ongoing training and professional development opportunities, • Supportive and inclusive team environment HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14492 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Welwyn Garden City, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Robert Half has partnered with a Real Estate Organisation looking to hire a Systems Analyst to join the IT team in Essex.

We are seeking an experienced Systems Configuration Analyst to support the understanding, documentation, and transition of legacy traffic management system configurations. These systems have evolved over 30 years and underpin critical roadside services, including variable message signage a.

Business Systems Analyst - Supply Chain / ERP Tooling. We're hiring a hands-on Business Systems Analyst to support and improve supply chain tooling within a global tech environment. This is a practical, operational systems role where you'll own tooling health, troubleshoot issues, and drive improvem

Finance Systems Analyst (Hyperion/HFM) - London. They are a high growth company within the Oil, Gas and Mining industry, with plans to continuously improve, and expand their systems capabilities. Based on the current team structure, this role offers a real chance to grow and develop with the company

To support the next stage of our growth, we’re investing in a CRM & Systems Analyst. This is the first hire under our new Business Analytics and Systems team. You’ll have a foundational role in building, maintaining, and scaling systems that will be resilient and continue to prove value for the

I am delighted to recruit for a HR Systems Analyst position based in London. HR data and systems, with a solid understanding of HR operations and workflows.

I am partnering with a leading London-based organisation to recruit an experienced HR Systems Analyst for a permanent, hybrid position. Provide first-line functional support to employees and managers on all HR systems queries. Manage and prioritise the HR systems support inbox, ensuring timely resol

We are looking for an exceptional graduate who is looking for a role with real management responsibility working in the heart of business systems, and motivated to learn what it takes to run a successful business in today’s digital landscape. You will be responsible for implementing real change an

Please get in touch with the SystemsAccountants UK team today to apply and register your interest in this full-time, remote Senior Systems Analyst (Unit4 ERP/Agresso) position at sam@systemsaccountants. Are you an experienced Unit4 ERP professional looking for your next challenge? SystemsAccountants

IntroductionAt Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions.We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive.Whether its shaping benefit strategies, designing wellb

Business Systems Analyst (NetSuite) Bristol / WFH to £65kDo you have a strong knowledge of NetSuite?You could be progressing your career in an impactful role at a successful and growing sustainable fashion brand. As a Business Systems Analyst you'll lead discovery, translate operational needs into

Business Systems AnalystWhen registering to this job board you will be redirected to the online application form. Business Systems AnalystFull timeOnsite, Lincoln£30,000 depending on experience.

Company description:Refresco UKJob description:You should apply for this role at Refresco if youre passionate about HR systems and looking to make a meaningful impact within a dynamic team. As a key player in the HR Services team, youll have t

As a Business Systems Analyst – Integration, Process & Automation, you will work closely with the Head of Technology & Information Systems to drive process improvement, system integration, and automation initiatives across the organisation. We have an exciting new opportunity at Scope for a Busine

As a Senior Business Systems Analyst, you’ll sit at the intersection of data, technology, and client strategy—ensuring customer and transaction data is accurately onboarded, automated, and optimised within our data warehouse ecosystem. Business Analyst, Data Solutions Engineer, or similar role.

A global legal services firm is seeking a Senior Financial System Analyst to enhance the firm's financial systems.

Your day-to-day duties will include working on the improvement of business systems, systems reporting, system testing and the implementation of newly procured systems. Feel like a new challenge and expanding your systems skill set working for a renowned public sector organisation? They re looking fo

A major book publishing company in London is looking for an Application Support Analyst to enhance user experiences with their key Publishing systems.

This is a key functional role acting as the bridge between Finance systems and business users. You will take ownership of Workday Procurement configuration and day‑to‑day support, ensuring smooth operation across supplier setup, requisitions, purchase orders, invoices, approvals, and reporting,

A leading consultancy firm is seeking an experienced Technical Analyst to support digital and data initiatives in the retail energy market. The ideal candidate will have extensive experience with key energy industry systems and demonstrate strong technical analysis skills.

A community-focused housing provider is seeking a Systems Analyst to deliver technology projects and improve existing systems.

Key Responsibilities*** Support the EPBCS based Forecast, Budget, and Long Range Plan Processes from a systems perspective* Support the FCCS group consolidation process* Support working day/planning timetable processes* Support monthly /ad-hoc finance systems processes such as month end close, recon

As a Senior Business Systems Analyst, you’ll sit at the intersection of data, technology, and client strategy—ensuring customer and transaction data is accurately onboarded, automated, and optimised within our data warehouse ecosystem. Business Analyst, Data Solutions Engineer, or similar role.

Candidates should have experience with key energy systems and a strong understanding of the GB retail energy market.

An established industry player is seeking a skilled Business/System Analyst to enhance their integration processes and quality assurance efforts. If you are passionate about improving systems and delivering value to customers, this position offers an exciting opportunity to make a significant impact

A global data solutions provider is seeking a Senior Business Systems Analyst based in London.

Are you a proactive and analytical problem-solver with a passion for improving systems and processes?. In this role, you'll work closely with business stakeholders and technical teams to help design, analyse and improve systems and applications that support critical operations. Some experience in bu

This is a high-impact role for a Workday Finance specialist who enjoys being close to the business and making systems work better every day. As Finance Workday Analyst, you’ll play a critical role in keeping Workday Financials stable, optimised, and continuously evolving, supporting finance teams

A reputable consulting firm is seeking a Senior Test Analyst for a role focused on Systems Integration Testing. This is a hands-on role, crucial for maintaining the quality and reliability of integrated systems.

We are looking for an exceptional graduate who is looking for a role with real management responsibility working in the heart of business systems, and motivated to learn what it takes to run a successful business in today’s digital landscape. You will be responsible for implementing real change an

ERP & Systems Expertise: You bring extensive experience with finance systems (ideally Workday) and a deep understanding of core finance processes. Senior Finance Systems Analyst. Life as a Senior Finance Systems Analyst at CEF (City Electrical Factors):.

Bachelor’s degree in HR, Information Systems, Business, or related field (Master’s preferred).

A technology solutions company in the UK is looking for a skilled Business Systems Analyst to join their team. The role requires strong documentation skills and experience in digital platforms or enterprise systems, along with stakeholder management in a remote environment.

Excellent technical knowledge of and experience implementing retail operating systems, warehouse systems and ecommerce platforms. Investigate existing systems, analyze business processes, and design improvements or new IT solutions. You will analyze how our e-commerce platform integrates with our ER

The Finance Systems & IT Support Analyst acts as the dedicated technical specialist for all Finance-related systems, providing expert-level support, system administration, and data management across platforms such as Microsoft Dynamics, SQL Server, Visual Studio, Power Bi, Metabase and associated to

A healthcare technology company is seeking a Cardiology Business Systems Analyst for a 12-month contract in the UK/Ireland with 50% travel.

We are seeking Clinical Systems Analysts to support, optimize, and maintain critical healthcare IT systems that power clinical operations. Experience supporting or administering healthcare IT systems such as EHRs, clinical applications, or hospital infrastructure. Prior experience with data annotati

Contract Role – Cardiology Business Systems Analyst – UK/Ireland (50% travel)– 12 months. Cardiology Business Systems Analyst. Cardiology Business Systems Analyst.

A leading recruitment firm seeks an experienced Finance Workday Analyst for a 6-month contract with potential to convert to permanent.

A UK-based construction company seeks a Systems Training & Support Analyst to join their hybrid team in York. The ideal candidate will have over 3 years of experience in IT training, provide essential systems training, and facilitate the smooth operation of the business's IT systems.

SystemsAccountants is a leading global Finance Systems, Analytics and Transformation recruitment company. Job Title: Unit4 ERP (Agresso) Systems Analyst. We are seeking a Unit4 (Agresso) Systems Analyst to join our client’s finance team.

We are seeking a Geomatics/Geographic Information Systems Analyst to join our Geospatial and System Support Division (G&SSD) within Land Affairs Department. Demonstrated experience in authoring technical papers, white papers, or research publications related to geospatial analytics, digital systems,

A global tech firm in Greater London is seeking a Business Systems Analyst to support and enhance supply chain tooling. The ideal candidate will have strong experience in systems troubleshooting and ERP support.