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Customer Service Manager 7220 East London £27,000 - £28,000 per annum **Full Time, Permanent ** We are currently seeking a highly motivated and experienced Customer Service Manager to join our team. You will be responsible for leading our customer service operations, managing a team of representatives, and ensuring exceptional service delivery to our valued customers. If you are a dynamic leader with a passion for customer service excellence, we want to hear from you! Responsibilities: - Lead and mentor a team of customer service representatives to achieve performance goals and deliver outstanding service experiences. - Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence in service delivery. - Handle escalated customer inquiries, complaints, and complex issues in a timely and effective manner. - Monitor key performance indicators (KPIs) and drive performance excellence through ongoing training, coaching, and development. - Collaborate with other departments to ensure alignment on customer service goals and initiatives. - Gather and analyse customer feedback to identify areas for improvement and drive continuous improvement initiatives. Qualifications: - Proven experience in a customer service management role. - Strong leadership, communication, and interpersonal skills. - Excellent problem-solving abilities and a customer-centric mindset. - Proficiency in CRM systems, helpdesk software, and other customer service technology solutions. If you're ready to elevate your career in customer service and make a significant impact in a fast-paced and rewarding environment, click “APPLY” now!
Closing date: 03-05-2024 Customer Team Leader Location: 59-61 High Street, Potters Bar, EN6 5AS Pay ... We'll look to you to help lead the store team - coaching and supervising our Customer Team Members ...
Join our team as a Housing Options Team Leader! As the Team Leader, you'll oversee a dedicated ... Supervising and managing staff day-to-day, supporting their training and development needs through ...
As Care and Support Team Leader, your role will be to provide a responsive, respectful, reliable ... You will also be supervising care staff through observation and discussion to competently undertake ...
To ensure that systems are in place to enable staff to be supported and supervised appropriately. Skills and attributes of our Care Team Leader: * Experience of supporting adults in a care setting or ...
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My clients seeking an experienced WAREHOUSE SUPERVISOR/TEAM LEADER to join their team based in Feltham area,you would be supervising and overseeing the smooth running of the warehouse. Daily Duties ...
The Care Team Leader will play a crucial role in supporting residentaily activities, ensuring ... Demonstrate essential experience in a similar care environment, with supervisory roles specifically ...
Team Leader - Garden Maintenance Sands End, Greater London £33,000 - £37,000 - DOE Information on ... Care for equipment, notifying the Supervisor on any issues * Comply with H&S procedures and ...
Warehouse Supervisor, Food Retail, Logistics, Distribution, Warehouse Team Leader, Supply Chain, Logistics Supervisor, Line Manager, Warehouse Coordinator, Team leader, warehouse management etc. REF ...
Warehouse Team Leader Location: Feltham, Ashford Hours: Monday - Friday - daytime shift Salary ... To assist and support the Warehouse Supervisor with the day-to-day planning and overall supervision ...
As the Team Leader, you will be responsible of supervising the Travel Sales Executive team, monitoring workflow and providing support to ensure that all customer interactions are dealt with promptly ...
Warehouse Team Leader Location: Basildon Hours: 4 on 4 off, 0700-1900 Salary: £13.05 per hour ... Communicate and plan with Manager/senior Supervisor: * Plan workloads and delegate tasks ...
To support the Business Services Supervisor and Head of Business Services to deliver a high-quality ... Business Service Team Leader Skills and Experience: * A drive and enthusiasm to grab hold of ...
Executive Support Team Leader Tower Hamlets £32 per hour (umbrella) Full Time Contract ( 4 months ... Previous experience supervising others is desirable * A strong PA background and detailed knowledge ...
Senior Housing Lawyer & Disrepair Project Team Leader London Local Authority Locum Contract Hybrid ... and lead this team by supervising Legal Assistants and handling a caseload of more complex ...
Prior team leader/supervisor experience in a Five Star customer focussed industry (Airline, 5 hotel, fine dining or corporate) Good understanding of what exceptional customer service means Ability to ...
Workshop Team leader Taskmaster Resources is on the lookout for a Fitter to be based from our ... Skills and requirements: • Experience of maintenance workshops ideally in a supervisory role. • ...
Demonstrable experience of being a Technical Team Leader or Supervisor * Strong technical knowledge relevant to the company's products or services * Ability to demonstrate a professional approach at ...
The Team Leader will be responsible for the on-shift operation of the club, under the direction of ... The position would be ideal for someone looking to move into their first supervisory role in the ...
A motivated and proactive team player also capable of performing tasks independently and following own initiative * 1 year of experience in a CS team leader or supervisor role * Experience in ...
Business Submission Team Leader Location: Holborn Salary: £30k - £35k per annum DOE Job Type ... Supervisor, Account Manager, Strategic Initiatives Lead, Commercial Manager, Team Coordinator ...
The property managers and team leaders are critical in providing a smooth journey for landlords and ... experience managing/supervising a team • ARLA/NFoPP qualified • The ability to build ...
Sales Team Leader Uxbridge, Middlesex £46,000 + Pension This fast growing local organisation are ... Some of your duties will include: - Managing the Sales Department and supervising, motivating and ...