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Hello, Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK. We’re looking for a self-driven and proactive Systems Engineer (Level 2–3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs. Please note, that we are eager to get to know you even if you don’t fully “tick all the boxes” on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota. Contract Term: Permanent The Role Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems. Objectives of the role Support and improve operational IT systems, implement new and decommission old solutions • Provide 2nd - 3rd Line support for IT systems, infrastructure and Cloud technologies, • Help design new solutions, based on operational requirements, • knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests., • Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation, • Documentation, creation, update and keeping to date. Personal competencies • At least 3-5 years IT Systems Team / 3rd Line Infrastructure Support experience, • Strong troubleshooting, analytical and support skills, • Organised, efficient and able to prioritise tasks / plan own time, • Strong communication skills both verbal and written, • Be able to think ‘out of the box’, providing creative ideas and solutions, • Team player and driven by success, aiming for quality service, • Experience in a Call Centre environment or similar would be advantageous Required skills • SC clearance / SC clearance capable is a big advantage., • Windows Server 2016+, configuration, administration and support, • Hardware support, including racking / (un)racking, • Microsoft Azure Services, • Conditional access knowledge is desirable, • Other cloud platforms are desirable, • Windows Domain Services – AD Services, DHCP, DNS, Sites & Services, • Experience with VMware and some Hyper-V, • Other Hypervisors are desirable, • Experience with MECM is desirable, • Experience with Tanium is desirable, • Experience with Anti-Malware solutions, e.g. Falcon CS, • System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle, • Windows Terminal Server / RDS desirable, • Linux administration desirable, • Knowledge and experience of Role Based Access, • MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

Senior System Engineer Job Description Summary Systems engineering is a cross-functional engineering discipline, centered on an approach, mindset, and process. All activities that consider both the business and the technical needs of the customers with the goal of providing a quality solution that meets the users needs. System Engineering discipline executes a robust process of design, creation, and optimization of systems, consisting of identification and quantification of system requirements, creation of alternate system design concepts, performance of design trade studies, selection and implementation of the best designs and verification that the design is properly integrated and executed. Partner the best As a Senior Systems Engineer you will be responsible for: • Supporting the System Engineering Manager with system engineering on allocated project., • Developing system deliverables including BoD, PFD, P&ID, philosophies etc.., • Prepares material for system design review process, • Ensuring all activities that span multiple components and products are managed effectively considering how to integrate for maximum performance and operability, • Supporting management of system requirements, specifications and flow down to sub-systems / products / components, • Supporting validation and verification activities for the overall product / system, including system level testing, • Support technical interface management, • Identifying opportunity for variation orders from technical aspects and drive to approval with PEM, • Supporting CTQ / Risk trades across teams designing products, • Comprehensive in-depth understanding of complex and highly technical concepts and principles in own sphere of expertise. Strong knowledge of technical concepts in technologies that intersect with own technical space, • Communicating across the organization. Presents to senior leaders (EB and SEB) in specific technical space and across functional teams on how technologies interconnect and contribute to overall solution, • Ability to travel to supervise testing activities as and when required, • Managing specific scopes (including issue resolution) as allocated by the System Engineering Manager, • Deputise for the System Engineering Manager as required, • Taking assignments as required leading technical aspects of commercial pursuits, applying skills & expertise to ensure competitive subsea systems Fuel your passion To be successful in the role, you should have: • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Engineering/Technology). Minimum of 3 additional years of experience in Customer Project Engineering, • Demonstrated ability to motivate others and achieve results, • Demonstrated commitment for process improvement, • Customer-focused in defining quality and establishing priorities, • Strong oral and written communication skills, • Strong interpersonal and leadership skills, • Executive level presentation skills, • Ability to influence others and lead teams, • Ability to coordinate several projects simultaneously, • Effective problem identification and solution skills, • Previous experience in project/product on-site fabrication/testing is seen as beneficial, • Proven track record of achievement in previous roles, • Knowledge of appropriate and relevant Industry Specifications, Standards and Regulations, • Industry related experience in relevant products as noted above, • Functional and operational knowledge of relevant internal processes, procedures and tools Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: • Contemporary work-life balance policies and wellbeing activities, • Comprehensive private medical care options, • Safety net of life insurance and disability programs, • Tailored financial programs, • Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R158936

Multiskilled Maintenance Engineer Location: Clevedon Salary: circa £48,000 + weekends off + unlimited overtime (realistic earning potential £65k+) Shift: Continental/no weekends Are you a Multi Skilled Maintenance Engineer looking for a shift pattern with no weekend working as well as days off in the week and loads of opportunity for overtime with all your free time? Our client, a leading manufacturer supplying products to a wide range of market sectors, is looking for a Multiskilled Maintenance Engineer to join their established team. This is an exciting opportunity for an engineer confident in both electrical and mechanical fault-finding skills of hydraulic machinery to join a market leader known for strong financial performance and a commitment to improving equipment performance, reliability, and workforce development. Here's what you'll be doing: Ensuring that production targets are met by providing timely technical support in the correction, prevention, and elimination of technical issues. Driving the shift from reactive maintenance to a proactive, improvement-focused culture to enhance equipment performance and reliability. Performing routine and reactive maintenance on production machinery to reduce downtime. Conducting electrical and mechanical fault-finding Implementing preventive maintenance schedules and ensuring all safety protocols are followed. Collaborating with production teams to identify opportunities for continuous improvement. Assisting with new equipment installations and commissioning. Keeping detailed maintenance records and ensuring compliance with health and safety regulations. Working unsupervised in accordance with established safe systems of work. Requirements for the role: Recognised Level 3 qualification in either Electrical or Mechanical discipline. Experience with PLCs (ideal but not essential). Experience in Hydraulics Ability to work effectively both independently and within a team. And this is what you'll get in return: Starting salary of over £47,000 plus a variety of benefits including paid sickness, life insurance, paid training and development and more! Ample opportunities for overtime at enhanced rates, bringing realistic annual earnings to £65,000+ Are you up to the challenge? If you think you have the skills and experience required to excel in this role, we would love to hear from you. Please apply now with your CV and a brief covering letter. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities. TPBN1_UKTJ

Provide technical support and aftersales support to clients. The ideal candidate will have technical support or aftersales experience, looking to work for an industry leading company in an autonomous role. This is an excellent opportunity for someone from an aftersales/ technical support background,

Technical Support / Application Support Engineer. My client are seeking a talented Technical Support / Application Support Engineer to join their busy team. You will be providing in depth Technical Support for my clients platform, predominantly utilising skills such as Linux & SQL.