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Role Title: Parking Representations Officer Working Hours: 35 hours per week Payrate: £16.71 per hour PAYE Location: Hybrid, London Borough of Harrow, Harrow, Forward Drive, HA3 8NT The London Borough of Harrow is seeking a dedicated and detail focused Parking Representations Officer to join our busy Parking Services team. This is an excellent opportunity for someone with strong analytical skills, excellent written communication, and the ability to work confidently with legislation and evidence. About the Role: As a Parking Representations Officer, you will be responsible for assessing formal challenges to Penalty Charge Notices (PCNs), reviewing evidence, and issuing clear, accurate decisions in line with statutory guidance. You'll manage a varied caseload, work to strict deadlines, and ensure high quality service delivery to residents and road users. Key Responsibilities: Assess formal representations submitted by motorists and make fair, evidence based decisions Draft clear acceptance and rejection letters in line with legislation Review CEO notes, photographs, and Traffic Orders to ensure accuracy Prepare appeal bundles for London Tribunals when cases escalate Work to statutory deadlines and KPIs Maintain accurate case records on the council's systems Handle escalated queries and complaints professionally About You: We're looking for someone who can demonstrate: Experience in managing high volume casework Strong written communication and attention to detail Ability to interpret parking legislation and apply policy consistently Confidence working under pressure and meeting deadlines Previous experience in parking, enforcement, appeals, or a similar regulatory environment (desirable) About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed)

Business Support Officer - Children's Services (Hybrid) Location: London Borough of Harrow, Harrow, Middlesex, HA3 8NT Contract Type: Temporary, ongoing Working Pattern: Hybrid - minimum 2 days per week in the office Payrate: £16.71 About the Role The London Borough of Harrow is seeking a dedicated Business Support Officer to join our Children's Services team. This is a fantastic opportunity to provide vital administrative and business support to a service that makes a real difference to children, young people, and families across Harrow. Key Responsibilities Provide high-quality administrative support across Children's Services. Maintain accurate records, databases, and case management systems. Prepare reports, handle correspondence, and support meetings. Act as a first point of contact for internal and external stakeholders. Contribute to improving processes and service delivery. About You We're looking for someone who is: Organised, detail-oriented, and able to manage competing priorities. Confident in using IT systems and Microsoft Office applications. A strong communicator with excellent interpersonal skills. Able to work independently and collaboratively. Passionate about supporting services that improve the lives of children and families. Note taking or minuet taking skills are mandatory for this role What London borough of Harrow Offer Hybrid working model - minimum 2 days per week in the office. A supportive and collaborative team environment. Opportunities for professional development and career progression. The chance to make a meaningful impact in Children's Services within Harrow. About Us "Pertemps Recruitment Partnership has been a market leader in permanent and temporary staffing solutions for nearly 60 years. We are proud to be accredited as an Investor in People, which is reflected in our commitment to career progression and employee satisfaction. Recognized by The Sunday Times as one of the Best 100 Companies to Work For for 14 consecutive years, we prioritize a personalized approach in everything we do. "The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London and 13 minutes to Euston via Harrow & Wealdstone station, it offers convenient access via the Metropolitan Line, Watford DC Line, national rail services, and major road networks including the M1, M25, and A406. important Notice The personal information collected from you will be shared with Cifas to prevent fraud, unlawful conduct, and malpractice. If fraudulent activity is detected, it may affect access to certain services or employment opportunities. Your data will also be used for identity verification. Further details regarding data protection and rights can be found at (url removed)

Role: Community Alarm Officer Location: Harrow Civic Hub, Forward Drive, HA3 8NT (with travel across the Borough) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - Initially 3 months, with potential for extension Hours: 36 hours per week, including evenings, weekends and bank holidays as part of a 24-hour rota Work Style: On-site / Mobile working Rate: £16.71 per hour PAYE Pertemps Recruitment Partnership is seeking a dedicated and compassionate Community Alarm Officer to join the Helpline Service at London Borough of Harrow. This is an essential front-line role providing emergency response and support to elderly and vulnerable residents across the borough, ensuring their safety and well-being out of hours. Please note: A valid UK driving licence, access to a car, business insurance and Enhanced DBS are required for this role. Key Responsibilities: Provide emergency response and support to elderly and disabled residents linked to the Helpline Alarm Service when nominated keyholders are unavailable. Carry out planned "Daily Rounds" at sheltered housing schemes when resident wardens are off duty or absent, delivering a full support service equivalent to the resident warden. Attend emergency calls without delay, gaining access, summoning help, providing physical assistance where appropriate, contacting relatives, emergency services, and updating the Helpline Service throughout. Maintain accurate and detailed records of all actions taken during emergency and routine calls. Report defects or urgent repairs within both council and non-council premises to the relevant maintenance or helpline teams. In the absence of resident wardens, carry out routine fire alarm testing, smoke alarm battery replacement, programming of key fobs, and support for CCTV systems. Provide access for contractors and ensure buildings are secure following incidents such as break-ins. Relay important welfare information about clients to Care Management teams and liaise closely with resident wardens, scheme staff, and other services. Support Helpline Control Station operations as required, including alarm installation duties and call handling backup. Participate fully in training, team meetings, supervision, and follow all health & safety, equal opportunities, and confidentiality policies. Requirements: Experience of caring for others or supporting vulnerable people in a paid or voluntary capacity. Experience of dealing with emergencies calmly and effectively. Excellent communication skills with the ability to engage sensitively with elderly and vulnerable people. Strong written and verbal communication skills, including accurate record-keeping and clear reporting. Current First Aid certificate and willingness to participate in ongoing training and development. Valid UK/EU driving licence and access to a vehicle suitable for work (with business insurance). Physically able to assist or transfer frail/disabled residents when required. Flexibility to work shifts as part of a 24-hour rota, including weekends and bank holidays. Commitment to confidentiality, equal opportunities, and safeguarding vulnerable residents. About Us: For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing temporary and permanent staffing solutions. Recognised as one of The Sunday Times "Best 100 Companies to Work For" for 14 consecutive years, Pertemps is proud to be an accredited Investor in People, with a strong focus on employee support and development. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse in the UK. Located just 10 miles from central London with excellent transport links via Harrow & Wealdstone station (Metropolitan Line, Watford DC Line, National Rail), it offers a great environment to live, work and build your career in public service. The personal information we have collected from you will be shared with Cifas to prevent fraud, unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. For further details on how your information will be used and your data protection rights, please visit (url removed)

Job Title: Homelessness Prevention & Solutions Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment, until 31st March 2027 Hours of Work: 37 hours per week Payrate: £21.23 per hour PAYE Overview: Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of £18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). Main Responsibilities To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice. To deliver intensive, specialist support to homeless clients. To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review. To provide some support for individuals through the resettlement process when moving to a new home. Requirements Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law. Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council. Expert knowledge of homelessness policy and practice Experience of negotiation/advocacy/mediation. Experience in effective record keeping including electronically. Experience in carrying out interviews, investigations, and negotiations. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Job Title: Emergency Accommodation Procurement Officer Location: Harrow Council, Forward Dr, Harrow, HA3 8NT (including travel around the borough) Salary: £21.23 per hour (PAYE) Contract Type: Temporary ongoing, until 18th June 2027 Hours: Full-time About the Role Harrow Council is seeking a highly motivated and organised Procurement Officer to join the Housing Services – Housing Needs team. This vital role supports the Council’s statutory duties to homeless households by sourcing, negotiating, and securing good quality accommodation across the private sector. You will be responsible for procuring different types of accommodation, including emergency and long-term housing, ensuring all properties meet statutory and council standards while delivering best value for money. Please note: a valid UK driving licence, access to a car and business insurance are essential for this role. Key Responsibilities: Negotiate and procure accommodation to meet the needs of homeless and vulnerable households. Develop and maintain strong relationships with landlords, estate agents, and other accommodation providers. Inspect properties to ensure compliance with property standards and legal requirements. Negotiate rental prices and incentive payments in line with Council procedures. Maintain accurate records and update databases in real time. Attend landlord forums, housing events, and external meetings to promote Harrow’s initiatives. On average, supporting 28 new placements per month plus transfer and 200 households in emergency accommodation at any one time Key Requirements: Strong negotiation and communication skills, with the ability to deliver value for money. Sound knowledge of private rented sector housing law, health and safety standards, and welfare reform. The ability to work effectively under pressure and meet tight deadlines. Confidence in building partnerships and influencing stakeholders. Essential Requirements: A full UK driving licence, access to your own vehicle, and business insurance (as the role involves travel for business purposes). About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Role: Senior Finance Officer - Children's Social Care (Local Government) Location: Hybrid Working, London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Payrate: £29.51 per hour (Umbrella) If you're a seasoned finance professional with a strong track record in Children's Social Care finance and Local Government budgeting, this role puts you right at the heart of one of London's most dynamic boroughs. Harrow is seeking a Senior Finance Officer who can bring expertise, precision, and confidence to a fast paced environment where financial decisions directly impact vulnerable children and families. The Opportunity: You'll play a key role in supporting the Children's Services directorate, providing high quality financial analysis, budget monitoring, forecasting, and strategic advice. This is a hybrid role, giving you the flexibility to split your time between home and the Harrow Civic Centre. Key Responsibilities: Children's Social Care Finance - Lead on budget monitoring, forecasting, and financial modelling for placements, early help, safeguarding, and commissioning. Local Government Finance - Deliver accurate reporting, support budget holders, and ensure compliance with council financial regulations. Strategic Financial Support - Advise senior managers, contribute to savings plans, and support service transformation. Data & Reporting - Produce clear, insightful financial reports for senior leadership and stakeholders. Hybrid Collaboration - Work effectively across remote and on site settings with finance teams and Children's Services.About You: Proven experience in Children's Social Care finance within a UK local authority. Strong understanding of Local Government accounting, budget cycles, and financial frameworks. Confident communicator able to challenge, influence, and support senior stakeholders. Skilled in financial modelling, forecasting, and interpreting complex data.About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed)

Role: Facilities Management (FM) Helpdesk Officer Payrate: £18.22 PAYE | £23.71 Umbrella 35 hours per week Location: Working onsite, London Borough of Harrow | Forward Drive, Harrow, Middlesex, HA3 8NT The London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations. About the Role: As an FM Helpdesk Officer, you will act as the first point of contact for all facilities related enquiries across the council's estate. You'll manage incoming requests, coordinate with contractors and internal teams, and ensure issues are logged, prioritised, and resolved efficiently. Key Responsibilities: Manage helpdesk enquiries via phone, email, and internal systems Log and prioritise maintenance requests to ensure timely resolution Liaise with contractors and FM teams to coordinate works and follow ups Monitor service performance and escalate issues where required Maintain accurate records and update the CAFM system Provide excellent customer service to staff, visitors, and stakeholdersAbout You: We're looking for someone who can demonstrate: Strong communication and customer service skills Experience in helpdesk or facilities coordination Ability to multitask and manage competing priorities Good IT skills and confidence using FM or ticketing systems A proactive, solution focused approach About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed)