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Location: Wirral \n Contract type: Permanent/ Full- time \n Salary: Up to £31,100 per annum \n \n The Growth Company’s (GC) Employment, Justice and Health team have an incredible new opportunity for an Employment Specialist to join the new Connect to Work service across Wirral. You’ll work within the community to support people with health conditions or barriers to employment to achieve their goals and move into sustainable work. \n \n As this role is delivered within the community, frequent travel across the Wirral is required. Applicants should ideally hold a full UK driving licence and have access to a car, however, other travel options may be considered. \n \n The Connect to Work programme uses the Individual Placement and Support (IPS) approach to help individuals with health conditions or disabilities to move into employment, providing personalised, one‑to‑one support tailored to each person’s needs and circumstances. We focus on building confidence, developing skills, and improving readiness for work, while working closely with employers to promote inclusive recruitment and job opportunities. Through this, we aim to help people access and sustain meaningful employment. \n \n Key Responsibilities: \n\n • Manage a caseload of around 24 clients, supporting their journey into meaningful and sustainable employment.\n, • Deliver tailored support including CV writing, job searching, interview preparation, and career planning.\n, • Follow the principles of the Individual Placement and Support model and work toward the standards set out in the IPS Fidelity scale. \n, • Complete Vocational Profiles and Action Plans to identify individual strengths, aspirations, and goals.\n, • Collaborate with clinical teams and other community partners to generate referrals and promote employment as a positive health intervention.\n, • Provide ongoing in-work support to both clients and employers to help sustain employment outcomes.\n, • Identify suitable job opportunities through tailored searches and proactive employer engagement.\n, • Offer guidance on personal circumstances such as benefits, health disclosures, and workplace adjustments.\n, • Maintain accurate and compliant records using internal systems and documentation protocols.\n\n \n About You: \n\n • Empathetic and approachable, with a genuine interest in helping others achieve their goals.\n, • Confident working independently and managing a varied caseload with flexibility and resilience.\n, • Brings a solid background in employability and understands the challenges faced by jobseekers.\n, • Comfortable building relationships with a wide range of stakeholders including employers and clinical teams.\n, • Experienced in lone working and outreach, with a proactive and solution-focused approach.\n, • Skilled at developing trust and rapport with clients from diverse backgrounds.\n, • Able to build and develop relationships with employers to generate and tailor employment opportunities.\n\n \n Skills Required: \n\n • Excellent communication, interpersonal, and negotiation skills.\n, • Proven experience supporting individuals with complex needs, including health conditions or disabilities.\n, • Ability to work in a target-driven environment focused on achieving and sustaining job outcomes.\n, • Strong guidance and coaching skills, with experience delivering one-to-one and group sessions.\n, • Good understanding of local labour markets and employment support services.\n, • Background in advice, guidance, or counselling environments.\n, • Awareness of barriers to employment and strategies to overcome them.\n, • Familiarity with safeguarding, information governance, and vocational rehabilitation practices.\n\n \n We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK. \n \n Artificial intelligence can assist you during the application process, but every example and statement you include must be honest, accurate, and based on your own real experiences. If plagiarism is detected, meaning you present someone else’s ideas or experiences, or AI‑generated content, as your own, your application may be withdrawn, and internal applicants could face disciplinary action. \n \n At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate. \n \n Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List. \n We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community. \n If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team. \n We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447. \n \n Examples include: \n\n • Meeting the hiring manager or touring the venue in advance.\n, • Extra time for tasks.\n, • Interview questions shared beforehand.\n, • Accessibility software or equipment for assessments.\n\n \n We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage. \n \n GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process. \n \n All GC colleagues will work in line with the Health and Safety at work act and the GC Health and Safety Policy. \n

Events Manager 📍 Liverpool City Region 💷 £36,000 🕒 35 hours per week | Flexibility required for evenings, weekends and major events Do you thrive on delivering exceptional events that people remember for years to come? I'm working on behalf of a truly unique venue in the Liverpool City Region to recruit an Events Manager who can take ownership of a diverse portfolio of large-scale corporate, commercial and cultural events.This isn't your typical venue role. One day you could be delivering a high-profile corporate gala, the next overseeing a major concert, civic event, exhibition or large-scale public attraction. With thousands of visitors passing through each year and an events programme that continues to grow, this is an opportunity to play a key role in one of the region's most iconic destinations. The Opportunity You'll lead events from initial enquiry through to post-event evaluation, taking responsibility for planning, logistics, client management and on-the-day delivery.Working with a wide range of stakeholders, contractors and suppliers, you'll ensure every event is delivered safely, professionally and to an exceptional standard while creating memorable experiences for clients and audiences alike.This role would suit someone who enjoys variety, thrives under pressure and wants to be part of a venue that regularly hosts events that attract attention across the region and beyond. What You'll Be Doing Managing events from concept through to completion Acting as the operational lead for a varied programme of corporate, commercial and cultural events Producing event documentation including event plans, risk assessments and operational schedules Leading on-site event delivery and troubleshooting challenges in real time Building strong relationships with clients and stakeholders Supporting business growth through excellent customer service and commercial awareness Managing contractors, suppliers and temporary event staff Ensuring all events are delivered in line with health & safety, safeguarding and compliance requirements Contributing to the ongoing development of systems, processes and best practiceWhat I'm Looking For Significant experience managing complex events within a venue, agency or live events environment Experience delivering large-scale public, commercial, corporate or cultural events Strong operational planning skills and exceptional attention to detail Experience managing multiple stakeholders and suppliers simultaneously Outstanding client relationship and customer service skills Excellent organisational and project management abilities Commercial awareness with experience driving revenue and maximising opportunities Confidence making decisions in fast-paced live-event environments Knowledge of event health & safety and risk managementWhy Apply? ✨ Work on high-profile events at one of the Liverpool City Region's most distinctive venues✨ Deliver everything from corporate functions and awards ceremonies to concerts, exhibitions and large-scale public events✨ Join a team with ambitious growth plans✨ Genuine opportunity to make a visible impact on the visitor and client experience✨ No two days are ever the same If you're an experienced Events Manager looking for a role that combines commercial events, large-scale operations and memorable experiences in a truly unique setting, I'd love to hear from you. 📧 Apply now or get in touch for a confidential conversation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to. Motivate, coach, and

As a Learn to Swim Business Manager, you’ll lead your venue team to deliver an exceptional swimming experience for every child and family.

Tonic are pleased to partner with our client to recruit a Duty Manager for a brand new competitive socialising venue opening in Liverpool. What are we looking for from Duty Manager candidates?. Duty Manager - New Competitive Socialising Venue - Liverpool- £31,000 - £34,000.

General Manager - Goodwood, Chichester, PO18 | Full-Time / Permanent £75000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... The role is a senior leadership position responsible for delivering an exceptional food, beverage and guest experience, while ensuring the operation reflects the client's brand, standards and ambitions. The General Manager will lead and develop a large hospitality team, drive innovation and continuous improvement, and work closely with the client and internal teams to deliver operational excellence. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. General Manager - The Role • Strategic Planning: Work closely with the client and Operations Director to agree strategy, set priorities and deliver clear, measurable action plans., • Market & Innovation: Stay ahead of competitor activity and industry trends while identifying opportunities for innovation and improvement., • Operational Excellence: Take ownership of the day-to-day operation, ensuring consistently high standards of food quality, service, presentation and guest experience., • Guest & Client Focus: Build a strong hospitality culture, listen to client and guest feedback, and ensure their needs and expectations are consistently met., • Health & Safety: Lead and maintain a strong health and safety culture, ensuring full compliance across the venue., • People Leadership: Recruit, lead and develop the permanent management team while ensuring the right staffing levels are in place for different events and operating hours., • Casual Workforce: Develop robust recruitment and deployment processes to provide large numbers of casual staff when required for events., • Team Culture & Development: Create an engaged, motivated team through effective communication, training, performance management, recognition and succession planning., • Financial Accountability: Take responsibility for the venue's profitability, budgets, forecasts, P&L and operating costs, using data and KPIs to identify areas for improvement and growth., • Commercial Growth: Work with culinary, marketing, procurement and suppliers to improve products, control costs, introduce new ideas and increase spend per transaction. What we're looking for • Experienced senior leader: At least 5 years' senior F&B management experience, ideally across multiple sites., • Strong operational leadership: Able to confidently manage large teams and a varied portfolio of outlets and business functions., • Venue experience: Ideally experienced in stadiums, arenas or entertainment venues, with Greenfield catering experience being an advantage., • Client management: Comfortable working directly with clients and building strong relationships with senior stakeholders and partners., • People-focused: Passionate about recruiting, developing, motivating and retaining high-performing teams., • Food & hospitality passion: Genuine enthusiasm for food, service and creating an exceptional hospitality experience., • Change & project management: Experienced in delivering projects, implementing change and driving continuous improvement., • Commercially focused: Previous P&L accountability, strong financial understanding and the ability to deliver profitable results., • Confident communicator: Charismatic, energetic and able to influence and communicate effectively with people at all levels., • Resilient & adaptable: A calm problem-solver who can switch between leading and supporting the team, remain flexible under pressure, and work evenings and weekends when required. What you?ll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences ? and shape the future of hospitality. • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children), • Aviva Digicare - Free annual healthcare check, • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 23 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid, • Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0409/96850002/52831424/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Insights Manager - Jockey Club Experiences, London, Liverpool or Birmingham | Full-Time / Permanent Up to £55000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... This position will be supporting E15 Insights, part of Levy UK & Ireland, a division of Compass Group. E15 Insights uses data, analytics, and deep insights to drive business strategy, innovation, and decision-making. Across Levy UK&I, E15 Insights creates value through elevating operational delivery, enhancing consumer experiences and optimizing innovation and new investment opportunities. Areas of impact will range across E15 Insights remit in sports stadia and facilities, arenas, theatres, and other venues. The role will be ultimately responsible for delivering the insights solutions and insights delivery as part of Jockey Club Experiences, covering catering, C&E, hospitality and premium sales. The successful candidate will be a key business partner to decision makers across Jockey Club Experiences, using the data tools that they build using our cutting-edge technologies. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Insights Manager - The Role • Deliver a holistic package of data and insights to decision makers at selected venues that covers strategic and tactical decisions around pricing, operations, commercials, sustainability, guest experience, and technology., • Develop action plans alongside operations to maximise revenue and margin, exploring the potential impact of changes, and informing ROI models to ensure the right decision is made. Support ongoing review of performance and deliver analytics that answer the 'so-what' question., • Provide insights and data tools to inform sustainable business practices, guiding decision-makers on the right sustainable options and what their impact might be., • Deliver data support around guest experience including ideal data collection methodologies before then using the data to inform decisions around changes to the venue to deliver a great service for our guests., • Work with the BUILT team to identify opportunities for technology and innovation to improve performance including solution ideation, implementation support and post-implementation monitoring., • Inform and deliver client reporting packs including financial performance, operational statistics, and value-add analytics to maximise the value delivered for our client partners. This would be in conjunction with operations, finance, HR, and any other relevant teams., • Design and develop the right data ingestion and data cleansing processes to inform and drive insights reporting tools for both external and internal users. Own the end-to-end process that generates automated reporting, scheduled reports and intra-company data transfers to enable reporting., • Inform and take part in internal client review meetings and processes, supporting the operations, finance and HR teams to deliver learnings and improvement. Use data and analytics to inform decision making around venue master plans and enhancements., • Demonstrate a growth mindset with a willingness to learn and take on new responsibilities within the team., • Take ownership of processes and demonstrate pride in solving problems independently. What we're looking for • Planned and methodical - displays the ability to be planned and methodical in their approach, with an objective and considered point of view., • Value focus - supports decision makers with strategic, financial and operational decisions with a strong commitment to deliver value to clients and colleagues., • Embraces change - is involved with and embraces the change discussion focussing on improvements with key stakeholders, before driving and supporting change at venues., • Analytical approach - data driven in their approach to establishing business solutions, understands and drives the use of data in informing strategic approach., • Knowledge hungry - strives to continually learn more, growing breadth and depth of knowledge to enhance personal development and deliver on business objectives., • Commercial focus- understands how operating models are built and what levers can be utilised to improve performance utilising a data driven approach., • Flexible and agile - balances structured approach, resilience, and problem-solving skills with ability to flex and adapt as required. Appreciates need for speed of action and reaction without diluting quality of results., • Self-starter - able to work independently and deliver to deadlines, taking the initiative to ensure the correct approach is taken., • Communicates effectively - delivers insights in the right communication style and medium to maximise the impact of analytics and data. Skills Specification • Advanced Microsoft Excel, • Excellent critical thinking and analytical skills, • A growth mindset, • Expertise in Microsoft Power BI or similar analytical tools desirable, • Financial training or exposure desirable What you'll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0209/76624001/52830964/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Business Excellence Manager - Levy | Regional | Full-Time Competitive salary + excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance and more. We're looking for... We're looking for a Business Excellence Manager who is passionate about creating great guest experiences and has a real eye for detail, consistency and continuous improvement. You'll be someone who can take our operating standards - our Levy Signatures - and bring them to life across our venues, making sure they are clear, practical, fit for purpose and deliverable in a fast-paced hospitality environment. You'll work closely with Signature Owners, subject matter experts and venue teams to continually evolve our standards, measure compliance through our In Pursuit of Excellence (IPOE) process, and turn insight into meaningful action. You'll be confident coaching and supporting teams, challenging where needed and identifying opportunities to help our venues raise the bar. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Business Excellence Manager - The Role • To continually enhance guest experience and pursuit of excellence through delivery of clearly communicated, effective and updated company operating procedures (known in Levy as Signatures), • Set operating standards content with signature owners and SME's ensuring they are fit for purpose and deliverable, • Measure compliance of operating standards through In Pursuit of Excellence (IPOE) review process, • Create a culture throughout Levy of continuous improvement using signatures, facilitating the pro-active use of IPOE review action plans and make recommendations for targeted focus areas of improvement, • Coach and support venues in implementation and maintaining of standards, • Demonstrate and deliver our Levy vision and values with integrity, • Align standards to our fast-paced business to keep Levy ahead of competitors What you'll get in return • Competitive salary with bonus and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing, • Company EV vehicle + expenses paid., • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 27 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid, • Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0608/90357001/52676237/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, fina

Description A brand-new role. A brand-new challenge. This is a genuinely new position at Butlin's and a rare chance to shape it from day one. As Supervisor Plus, you'll be the go-to person for your team, the driving force behind great standards, and the difference between a good guest day and an unforgettable one. You'll be hands-on, visible, and trusted to make things happen coaching your team in the moment, solving problems on the spot, and making sure every guest gets the Butlin's experience they came for. Reporting to: Manager Core base: Accommodation (Mondays and Fridays, our busiest changeover days) Plus: Flexible time across departments the rest of the week, wherever the action needs you most What you'll be doing • Leading from the front keeping your team focused, motivated, and in the right place at the right time, • Coaching the team to hit key targets, from add-on sales to guest experience scores, • Owning CAFF audits in accommodation, and relevant audits in whichever department you're supporting, • Making sure guests always find what they need, when they need it, • Keeping an eye on NPS and guest feedback, and turning it into real action, • Championing the Butlin's Values and Leadership Behaviours every day, • Being the voice that connects Manager plans to team delivery clearly, consistently, brilliantly, • Building strong relationships across your resort, other resorts, and central support teams, • Supporting your people through their whole journey with us onboarding, development, PDPs, and more, • Turning every audit and observation into practical, visible improvement This is a role for someone who loves being where the action is solving problems before they become issues, and bringing out the best in the people around them. Choose your specialism Alongside your Accommodation focus, you'll bring your energy to one of these exciting areas: ??? Supervisor Plus Buffets Be the face of a warm, welcoming dining experience. You'll champion food safety, keep the bays looking abundant and appealing, work closely with the kitchen on quality and timing, and coach your team to deliver five-star hospitality on every shift. ?? Supervisor Plus Bars & Shops Bring the energy to our bars and retail spaces. You'll coach the team on sales and service, keep queues moving with sharp, dynamic deployment, nail stock control, and help every venue run exactly to brand standard while having fun doing it. ?? Supervisor Plus Restaurants & QSRs Set the tone for a brilliant dining experience from the moment guests sit down. You'll drive upselling on starters, desserts, and drinks, coach confident, natural guest conversations, and make sure every checkback leaves guests feeling looked after. ?? Supervisor Plus Splash Take the lead in one of our most safety-critical, high-energy environments. You'll bring poolside expertise and a genuine passion for the water, keeping standards high and guests safe while your team delivers a brilliant splash experience. ? Supervisor Plus Sports & Activities Bring your love of sport and activity to a team that gets guests moving, playing, and having fun. You'll lead from pitch-side, court-side, or wherever the action is, coaching your team to deliver energetic, memorable experiences every day. KPIs • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas About You You're a natural leader who's just as comfortable coaching a team through a busy shift as you are chatting confidently with a guest. You lead by example, you notice the details others miss, and you know how to turn feedback good or bad into real improvement. You'll bring: • Leadership that gets results you know how to coach, support, and get the best out of a team, with demonstrable experience in managing performance, coaching, delivering training, and setting the standard through your own behaviour, • A sharp eye for detail confident supporting audits and observation-based checks, and turning what you find into action, • Genuine guest-facing experience comfortable handling a wide range of guest queries, and confident stepping in when a complaint needs a calm, professional resolution, • A commercial mindset a track record of driving sales through promotions, upselling, or new initiatives that support the wider team's objectives, • Flexibility and range experience working across a multi-skilled team, moving to where guest demand needs you most, • Brilliant communication able to connect with people at every level, from your team to senior managers to guests, • Adaptability under pressure comfortable juggling multiple priorities and quick to adjust when things change If you're going for Splash, you'll also bring: • An NPLQ (National Pool Qualification for Lifeguards) or equivalent qualification, • Previous experience working in a swimming pool environment, • Strong knowledge of pool safety If you're going for Sports & Activities, you'll also bring: • Experience working in a sports, leisure, or activity environment Why this role? • A brand-new opportunity help define what great looks like in this role, • Variety, every week no two days the same, across accommodation and your chosen specialism, • Real influence your coaching and decisions directly shape the guest experience, • Room to grow develop your leadership skills across multiple departments and disciplines About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in! JBRP1_UKTJ

Revolution Liverpool is seeking a driven Sales & Marketing Manager to own the commercial and brand heartbeat of the venue, driving pre-booked revenue through corporate sales, events, and proactive networking, with support from central teams. You will build relationships with local hotels and partner

Powerleague is seeking a Padel Duty Manager for its Liverpool venue.

Assistant General Manager to lead daily operations at your venue, ensuring a safe, clean, and exceptional customer experience.You’ll mentor Team Leader, Teachers, and Operations Assistants, and collaborate with the General Manager to deliver high teaching and service standards.You’ll engage with

You will oversee day-to-day operations across the bar and floor, ensuring every guest enjoys an exceptional experience and that standards are consistently high. Barfection is seeking a Duty Manager to lead the new immersive entertainment and hospitality venue in the opening team.

COREcruitment's Liverpool venue seeks a Centre Manager to oversee safe, smooth operation and deliver a superb guest experience based on fun, warmth and professionalism, while leading a high-performing team.

Seeking a dynamic Bar Manager for a high-volume live events venue in Liverpool.