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About Us: 39 Hours Location: Croydon Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to forge a clear path ahead to achieve lasting success, whilst leaving a positive impact. Embracing our values strengthens our relationship with our customers and helps define our collective identity. Purpose of the Role: You are an experienced commercial and customer focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities: • Accountable for the store performance, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment., • You drive high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour., • Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high-performance culture., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives., • Follow all People processes that support the colleague lifecycle from recruitment, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager., • You are a key player within the Area and actively supports the Area Manager., • Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity., • You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks., • Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed: Technical: • Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring., • Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence., • Experienced in creating diverse and brand-aligned visual displays., • Understanding of retail business growth strategies. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges., • Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn. Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

We're looking for a Visual Merchandising Executive, with excellent attention to detail and Project Management skills to join our EU Visual Merchandising Team! This role will support the Assistant VM Manager and VM Manager, as well as work closely with the VM Assistant. A varied and exciting role, wi

A leading retail company in London seeks a Visual Merchandising Manager to oversee the personal shopping space at Oxford Street. The position involves collaboration with various stakeholders and upholding brand principles while driving innovative visual merchandising practices.

I am a VISUAL MERCHANDISING MANAGER with proven experience & successes in the same or similar filed. I strategically lead visual merchandising initiatives to achieve retail excellence in-store, creating customer‑centric experiences that enhance the brand image of LUXE. Coordinate logistics for new

A global sports brand in London seeks a Flagship Senior Visual Merchandising Manager to lead a dynamic team, drive brand strategy, and deliver an exceptional consumer experience.

The Visual Merchandising Manager - Personal Shopping, is a crucial new role in achieving this vision, and positioning our brand through bold creative expressions, cutting-edge solutions and impeccable visual merchandising and presentation standards. Drive visual merchandising standards to world-clas

We’re looking for a Visual Merchandising Executive, with excellent attention to detail and Project Management skills to join our EU Visual Merchandising Team! This role will support the Assistant VM Manager and VM Manager, as well as work closely with the VM Assistant. Collaborate with the Global

We’re looking for a Visual Merchandising Executive, with excellent attention to detail and project management skills, to join our EU Visual Merchandising Team. The Executive will be the VM expert for the Southern Europe region, invest time in perfecting visual merchandising standards across the ma

We expect you to manage budgets effectively, ensuring all visual merchandising projects are completed within financial constraints while maintaining high-quality standards. Join this brand as the Head of Visual Merchandising and lead the creative vision that shapes our unique and dynamic retail envi

A leading retail brand in Greater London is seeking a Visual Merchandising Manager to oversee its personal shopping space. Essential qualities include strong organisational skills, experience in visual merchandising, and the ability to influence stakeholders.

A leading fashion retailer is seeking a Head of Visual Merchandising to lead the visual direction across Europe.

The Visual Merchandising Manager – Personal Shopping is a crucial new role in achieving this vision, positioning our brand through bold creative expressions, cutting‑edge solutions and impeccable visual merchandising and presentation standards. Drive visual merchandising standards to world‑cla

The ideal candidate should have Head Office experience in Visual Merchandising, strong project management skills, and the ability to communicate effectively with diverse stakeholders. A renowned beauty brand seeks a Visual Merchandising Executive to join their team in Greater London. You will suppor

As Visual Merchandising Manager You Will. Knowledgeable of the unique elements to every brand you will interpret this into visual display, presenting product to suit different needs, e.

A renowned retail company in Bromley is seeking a resourceful and imaginative Visual Specialist to ensure consistent visual merchandising excellence. The role requires a commitment to maintaining a fresh and visually exciting look while adhering to the brand's integrity.

A leading retail company in Greater London is seeking a Mid-Senior Level Visual Merchandising Manager. You will be responsible for developing creative and effective visual merchandising strategies that align with brand standards and enhance the customer shopping experience.

Candidates should have a strong background in visual merchandising, excellent communication skills, and proficiency in design tools like SketchUp and Photoshop. A leading luxury beauty brand in the UK seeks a Visual Merchandising Manager to enhance retail excellence through innovative strategies. Th

Operational Support & Coordination:* Supporting the Visual Merchandising Manager in designing store layouts and strategies for visual campaigns, particularly with TV, AV, and DA divisions. Success will be defined by the consistent, high-quality execution of visual merchandising plans and a proactive

The Visual Merchandising Manager for UK/EU will proactively monitor and manage execution of deliverables through all project phases and across internal and external teams regionally, mitigating roadblocks to ensure successful delivery. The Visual Merchandising Manager uses broad expertise and unique

As our Head of Visual Merchandising Europe you’ll shape the future of visual merchandising across all channels; Owned & Operated Franchise and Wholesale by driving strategy, building capabilities and ensuring visual excellence at every consumer touchpoint. Define and lead the long‑term visual me

We rely on you to mentor and develop a team of visual merchandising professionals, fostering an environment of creativity and continuous improvement. We look to you to drive innovation by researching and implementing new techniques and technologies in visual merchandising to keep us at the forefront

A cutting-edge fashion brand in London is seeking a Head of Visual Merchandising to lead innovative strategies that enhance customer engagement and brand representation. In this mid-senior level role, you'll direct the creative vision and oversee all aspects of visual displays.

Proven experience in Visual Merchandising, ideally within beauty or premium retail environments. Track and archive all VM rollouts and visual updates with images and feedback. Strong visual eye for design, brand aesthetics, and detail.

A leading fashion retailer in Greater London is seeking an experienced Head of Visual Merchandising to craft visually stunning displays and elevate brand experience. The ideal candidate will possess a deep understanding of visual merchandising for luxury streetwear, strong leadership skills, and pro

The role involves maximizing store sales through effective visual merchandising and managing key operational functions. A leading wellness brand in Greater London seeks a Visual Lead.

Define and execute the global visual merchandising strategy across retail stores, online and campaign environments. Extensive senior visual merchandising experience within premium or luxury fashion retail. You will champion innovation, elevate visual standards across stores and digital touchpoints,

Ideal candidates will have a solid understanding of visual merchandising and a proactive mindset for operational efficiency. A leading consumer electronics company in the UK is seeking a Junior Retail Merchandiser to enhance customer experience through strategic visual displays.

A leading recruitment firm is seeking a Head of Visual Merchandising to shape the visual strategy for a luxury brand across various platforms. This full-time role involves defining the visual merchandising strategy, managing a talented team, and securing a premium shopping experience.

As Flagship Senior Visual Merchandising Manager, you’ll be responsible for driving our brand strategy & winning consumers at the point of purchase with premium visual excellence. You’ll also lead the Visual Merchandising team to deliver the business strategic plan and contribute to our commercia

The successful candidate will manage a team, maintain high visual merchandising standards, and achieve sales targets.

A leading retail company in London is seeking a Visual Merchandising Manager to oversee the presentation of products across a diverse range of brands.

A leading beauty brand is seeking a Visual Merchandising Executive to manage visual standards across the Southern Europe region. Ideal candidates will have experience in visual merchandising, excellent communication skills, and proficiency in design software.

Visual Merchandising Manager## Visual Merchandising Manager### Job IntroductionAs a Visual Merchandising Manager, you will own and drives world class VM in your area, delivering excellence daily with a hands on approach and flexible management style. Working flexibly as part of the management team y

A leading beauty brand in Greater London seeks a Visual Merchandising Executive to support the VM team in maintaining projects, standards, and guidelines. Ideal candidates will have head office experience in Visual Merchandising, exceptional organizational and communication skills, and proficiency i