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IT Account Manager Location: Leatherhead (Hybrid) Our client is a growing cloud consulting and managed services business with a strong position in complex IT services, private cloud, data centre and workspace transformation. This role sits within their sales function and supports the move towards a more proactive, structured and growth-focused account model. The Account Manager will manage a focused portfolio of accounts and prospects, with opportunities primarily self-created and, where appropriate, introduced through marketing, business development, technology vendors, alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how our client develops customer accounts, and operate with a balance of structure, initiative and commercial ownership. The Account Manager is responsible for driving revenue growth and long-term customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory, Delivery and their Managed Services teams, who provide technical, solution and delivery depth. The Account Manager remains accountable for the customer relationship, account plan, pipeline quality, commercial progression, forecast accuracy and revenue outcome Key Responsibilities and Core Objectives: • Own and grow a focused portfolio of existing customers, dormant and emerging growth accounts., • Understand customer environments, priorities, stakeholders, challenges and roadmaps., • Identify whitespace, growth opportunities and potential service expansion., • Build trusted relationships with infrastructure, cloud, platform, operations and procurement stakeholders, • Create qualified opportunities through proactive customer engagement and structured follow-up., • Identify, qualify and progress opportunities across professional services, managed services, lifecycle services and relevant product opportunities., • Take ownership of suitable qualified prospects introduced through marketing, business development, vendor, alliance or partner activity., • Convert opportunities into booked revenue through disciplined sales execution., • Maintain accurate opportunity records in Dynamics., • Own customer-facing commercial engagement, supported by technical and delivery specialists where required., • Coordinate proposals, commercial positioning, pricing discussions and internal approvals., • Participate actively in pipeline reviews, forecast calls, deal reviews, pricing governance and QBRs where relevant., • Maintain high standards of CRM hygiene, account planning, qualification and forecast accuracy., • Ensure strong handover to delivery following closure, while continuing to identify expansion potential., • Work closely with Business Development Managers where qualified prospects have broader account potential., • Collaborate with Strategy & Advisory to shape customer conversations and solution-led opportunities., • Work with delivery teams to align commercial commitments with delivery capability., • Engage with their Managed Services teams to progress XMS and lifecycle opportunities., • Collaborate with marketing and alliance teams where campaigns support account growth. Skills and Experience Essential: • Experience in IT services sales, account management or customer growth roles., • Proven ability to grow customer relationships and convert opportunities into revenue., • Strong commercial ownership across qualification, discovery, proposal, negotiation, closure and expansion., • Credibility with infrastructure, cloud, platform, operations and procurement stakeholders., • Strong account planning, stakeholder mapping and opportunity qualification skills., • Good understanding of services-led sales, including professional and managed services., • Strong communication, CRM discipline, forecasting accuracy and follow-up. Beneficial • Experience selling professional services, managed services or lifecycle services., • Experience working with technology vendors, alliance partners or solution provider ecosystems., • Experience in enterprise or public sector account environments., • Experience in cloud, infrastructure, data centre, workspace or cybersecurity services., • Experience using Dynamics or similar CRM platforms., • Exposure to private cloud, VMware, VCF or the Broadcom ecosystem. Company Benefits: • Rewarding salary commensurate with experience, • 25 days’ leave plus public holidays, • Hybrid working, • Private healthcare – includes wellbeing and EAP, • Pension and death in service Insurance, • Company and social events, • Employee recognition and reward, • Professional development programme, • Discounted retail, travel, and entertainment If you don’t tick all the boxes but feel you have a strong foundation with at least some of the skills and experience and have the aptitude and drive to grown, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you

Server & Storage Infrastructure Engineer Location - Epsom, Surrey (Hybrid) Salary - £60,000 – £63,000 + Expenses Covered My client is looking for an experienced Server & Storage Infrastructure Engineer to join a highly skilled IT Infrastructure team within a global leader in design, engineering, and project management services. This role sits within the Infrastructure Solutions team, responsible for delivering enterprise-level infrastructure solutions and providing advanced technical support across critical business projects. Working alongside technical specialists and subject matter experts, you will play a key role in designing, implementing, and supporting modern infrastructure platforms that enable business performance and innovation. The successful candidate will have strong experience across enterprise server, storage, and virtualization technologies, with a particular focus on HPE storage platforms and Nutanix Hyperconverged Infrastructure (HCI), which are the core technologies within the environment. Key Responsibilities • Design, implement, and support enterprise infrastructure solutions across server, storage, and virtualization environments., • Provide technical leadership across infrastructure projects, from initial design through to deployment and support., • Support and contribute to an ongoing infrastructure migration project from NetApp to HPE storage platforms., • Manage and maintain predominantly on-premise infrastructure environments, with limited cloud exposure across the estate., • Work across infrastructure installation, configuration, implementation, optimisation, and operational support activities., • Produce high and low-level technical designs, implementation documentation, and operational procedures., • Work closely with stakeholders to gather technical and business requirements., • Recommend scalable and secure infrastructure solutions aligned to current and future business needs., • Carry out implementation, testing, troubleshooting, and optimisation activities., • Provide advanced L3 infrastructure support across critical platforms and services., • Support and maintain Linux-based infrastructure environments where required. What We’re Looking For • Strong L2/L3 experience supporting and administering Nutanix Hyperconverged Infrastructure (HCI)., • Experience designing and deploying Nutanix HCI solutions., • Excellent knowledge of HPE enterprise server and storage platforms., • Experience working on or supporting storage migration projects, ideally involving NetApp to HPE environments., • Strong VMware infrastructure and virtualization experience., • Excellent understanding of Veeam Backup & Replication technologies., • Solid experience with Microsoft Server technologies, including Active Directory and domain services., • Good understanding of Fibre Channel, iSCSI, and core networking principles., • Experience managing and supporting predominantly on-premise infrastructure estates., • Exposure to Linux operating systems and infrastructure support., • Excellent communication, documentation, and stakeholder engagement skills., • Proven experience delivering technical infrastructure projects within large enterprise environments. If you’re an experienced Engineer looking for your next opportunity, apply now for a confidential discussion.

As a modern cloud consultancy and managed services provider, we guide enterprises across most industry sectors through digital transformation projects deploying advanced IT solutions. We have an exciting opportunity for Technical Consultants to join our team. You will be part of an inclusive, friendly, supportive, and high performing organisation that is challenged to deliver excellence across a diverse range of cloud technologies. By joining our team, you will receive an excellent remuneration package, benefits and a personalised development plan enabling you to meet your individual aspirations. The Role, Purpose and Mission As a Xtravirt Technical Consultant you will apply honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical outcomes. • The role supports Xtravirt’s strategy and team plans by championing, identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goals, • The role is a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets, • The role facilitates the customer’s journey towards emerging technology solutions and supporting them through today’s complex digital world Required Skills You’ll be able to demonstrate a good understanding, knowledge and experience of the VMware by Broadcom core products, infrastructure and other adjacent products or technologies. You should have engaged with customers to implement and support products based on the customer’s specific use case and requirements. The position requires good technical knowledge along with communication skills across areas such as: • VMware vSphere, • VMware NSX, • VMware HCX, • VMware Site Recovery Manager, • VMware Aria Operations, • VMware Aria Automation Desirable Skills All customers are focused on their desired business outcomes which extend beyond the deployment of technologies. Therefore, having expanded knowledge, experience and skills will assist you in ensuring the technology is successfully adopted and customer goals are achieved. Expanded Infrastructure Deployment / Operate Manage and Readiness Skills: • VMware Live Recovery, • VMware vSphere with Tanzu, • VMware AVI Advanced Load Balancer, • VMware Advanced Network and Security Services, • VMware vSphere Replication, • vCloud Director (vCD), • Private AI with NVIDIA, • Product lifecycle processes, such as certificate replacement, password rotation and product upgrades If you don’t tick all the boxes but feel you have a strong foundation with at least some of the products and technologies and have the aptitude and drive to grow, learn and develop with our world class team, then we want to hear from you. Benefits • 25 days’ holiday plus bank holidays, • Hybrid working, • Pension and life assurance, • Wellbeing, financial and legal support, • Employee Benefits platform, • Long service awards, • Regular evaluation and salary reviews, • Refer a friend bonus scheme, • Staff recognition awards, • Regular company and social events

As a modern cloud consultancy and managed services provider, we guide enterprises across most industry sectors through digital transformation projects deploying advanced IT solutions. We have an exciting opportunity for an experienced Consultant to join our Cloud Infrastructure team. You will be part of an inclusive, friendly, supportive, and high performing organisation that is challenged to deliver excellence across a diverse range of cloud technologies. By joining our team, you will receive an excellent remuneration package, benefits and a personalised development plan enabling you to meet your individual aspirations. The Role, Purpose and Mission: An Xtravirt Consultant understands a situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. • Lifecycle customers: The role supports Xtravirt’s strategy and team plans by championing, identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal., • Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. You’ll be able to demonstrate an excellent understanding and knowledge of VMware by Broadcom Portfolio, having engaged with enterprise customers to evangelise, design and implement solutions based on the customer’s specific use case and requirements in the areas of: • Understanding the customer landscape and then designing or feeding into solutions that meet the customers’ underlying business objectives rather than just implementing the technical product, • Facilitate the customer’s journey towards emerging technology solutions and supporting them through today’s complex digital world, • Create the best architecture designs, datacentre operations and end-to-end computing solutions appropriate for the customer, • Consultants are pivotal to our business offering customer engagement and on occasion you may support Pre-Sales engagement for the creation of technical proposals Required Skills: You’ll be able to demonstrate an excellent understanding, knowledge and significant experience of the VMware Cloud Foundation Platform, core products, infrastructure and other adjacent products or technologies. You should have engaged with customers to evangelise, design, and implement solutions based on the customer’s specific use case and requirements. The position requires high quality and in-depth technical knowledge along with strong communication skills. You should be able to lead or deliver services from requirements gathering and design, to deployment and operational readiness, and have significant experience across multiple product areas such as: • VMware Cloud Foundation Platform (VCF 5.x – 9.x), • VMware Aria Operations, • VMware Aria Automation Desirable Skills All customers are focused on their desired business outcomes which extend beyond the deployment of technologies. Therefore, having expanded knowledge, experience and skills will assist you in ensuring the technology is successfully adopted and customer goals are achieved. Expanded Infrastructure Deployment / Operate Manage and Readiness Skills: • VMware NSX, • VMware Live Recovery, • VMware vSphere with Tanzu, • VMware AVI Advanced Load Balancer, • VMWare Advanced Network and Security Services, • VMware Site Recovery Manager, • VMware vSphere Replication, • VMware HCX, • vCloud Director (vCD), • Private AI with NVIDIA, • Product lifecycle processes, such as certificate replacement, password rotation and product upgrades. If you don’t tick all the boxes but feel you have a strong foundation with at least some of the products and technologies and have the aptitude and drive to grow, learn and develop with our world class team, then we want to hear from you. Other Benefits: • 25 days’ holiday plus bank holidays, • Hybrid working, • Pension and life assurance, • Wellbeing, financial and legal support, • Employee Benefits platform, • Long service awards, • Regular evaluation and salary reviews, • Refer a friend bonus scheme, • Staff recognition awards, • Regular company and social events

As a modern cloud consultancy and managed services provider, we guide enterprises across most industry sectors through digital transformation projects deploying advanced IT solutions. We have an exciting opportunity for an experienced Consultant to join our Cloud Infrastructure team. You will be part of an inclusive, friendly, supportive, and high performing organisation that is challenged to deliver excellence across a diverse range of cloud technologies. By joining our team, you will receive an excellent remuneration package, benefits and a personalised development plan enabling you to meet your individual aspirations. We’re working with enterprise customers to design and deliver modern private cloud platforms using VMware Cloud Foundation. This role sits at the centre of that, leading both the technical design and delivery of solutions. What you’ll be doing: • Leading customer discovery sessions to understand technical and business requirements, • Designing end-to-end VCF architectures across compute, storage and networking, • Delivering deployments across vSphere, vSAN and NSX, ensuring production readiness, • Supporting customers in moving from traditional infrastructure to automated, software-defined environments, • Working alongside pre-sales on complex opportunities where deep technical input is needed Typical projects: • Enterprise VCF deployments across multi-site environments, • Data centre modernisation and migration programmes, • Designing secure, segmented environments using NSX, • Introducing automation and monitoring through Aria What strong candidates tend to bring: • Hands-on experience with vSphere and vSAN in production environments, • Solid understanding of NSX and network segmentation, • Experience designing solutions, not just implementing them, • Confidence working directly with customers and stakeholders Skills: • VMware Cloud Foundation (VCF 5.x – 9.x), • VMware vSphere, • VMware NSX, • VMware vSAN, • VMware Aria (vRealize) The Role, Purpose and Mission: An Xtravirt Consultant understands a situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. • Lifecycle customers: The role supports Xtravirt’s strategy and team plans by championing, identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal., • Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. You’ll be able to demonstrate an excellent understanding and knowledge of VMware by Broadcom Portfolio, having engaged with enterprise customers to evangelise, design and implement solutions based on the customer’s specific use case and requirements in the areas of: • Understanding the customer landscape and then designing or feeding into solutions that meet the customers’ underlying business objectives rather than just implementing the technical product, • Facilitate the customer’s journey towards emerging technology solutions and supporting them through today’s complex digital world, • Create the best architecture designs, datacentre operations and end-to-end computing solutions appropriate for the customer, • Consultants are pivotal to our business offering customer engagement and on occasion you may support Pre-Sales engagement for the creation of technical proposals If you don’t tick all the boxes but feel you have a strong foundation with at least some of the products and technologies and have the aptitude and drive to grow, learn and develop with our world class team, then we want to hear from you. Other Benefits: • 25 days’ holiday plus bank holidays, • Hybrid working, • Pension and life assurance, • Wellbeing, financial and legal support, • Employee Benefits platform, • Long service awards, • Regular evaluation and salary reviews, • Refer a friend bonus scheme, • Staff recognition awards, • Regular company and social events

As a modern cloud consultancy and managed services provider, we guide enterprises across most industry sectors through digital transformation projects deploying advanced IT solutions. We have an exciting opportunity for Technical Consultants to join our team. You will be part of an inclusive, friendly, supportive, and high performing organisation that is challenged to deliver excellence across a diverse range of cloud technologies. By joining our team, you will receive an excellent remuneration package, benefits and a personalised development plan enabling you to meet your individual aspirations. Technical Consultant – VMware Infrastructure We design and deliver VMware-based cloud and infrastructure solutions for enterprise customers. This role focuses on implementing and supporting those environments, working closely with customers to ensure successful delivery and adoption. What you’ll be doing: • Delivering VMware infrastructure projects across vSphere, NSX and related technologies, • Supporting deployments, migrations and upgrades in customer environments, • Working directly with customers to understand requirements and resolve technical challenges, • Ensuring environments are stable, secure and production-ready Typical projects: • VMware environment deployments and upgrades, • Disaster recovery and migration projects (HCX, SRM), • Network and security configuration using NSX What we’re looking for: • Hands-on experience with vSphere in production environments, • Exposure to NSX, networking or security concepts, • Experience working with customers or internal stakeholders, • Strong troubleshooting and implementation skills, • Desire to grow into a more senior consulting or architecture role 1. Skills These need to pull hands-on VMware people with some customer exposure: • VMware vSphere, • VMware NSX, • VMware Site Recovery Manager, • VMware Aria (vRealize), • Technical Consulting, • Troubleshooting, • Customer Engagement The Role, Purpose and Mission As a Xtravirt Technical Consultant you will apply honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical outcomes. • The role supports Xtravirt’s strategy and team plans by championing, identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goals, • The role is a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets, • The role facilitates the customer’s journey towards emerging technology solutions and supporting them through today’s complex digital world Required Skills You’ll be able to demonstrate a good understanding, knowledge and experience of the VMware by Broadcom core products, infrastructure and other adjacent products or technologies. You should have engaged with customers to implement and support products based on the customer’s specific use case and requirements. The position requires good technical knowledge along with communication skills across areas such as: • VMware vSphere, • VMware NSX, • VMware HCX, • VMware Site Recovery Manager, • VMware Aria Operations, • VMware Aria Automation Desirable Skills All customers are focused on their desired business outcomes which extend beyond the deployment of technologies. Therefore, having expanded knowledge, experience and skills will assist you in ensuring the technology is successfully adopted and customer goals are achieved. Expanded Infrastructure Deployment / Operate Manage and Readiness Skills: • VMware Live Recovery, • VMware vSphere with Tanzu, • VMware AVI Advanced Load Balancer, • VMware Advanced Network and Security Services, • VMware vSphere Replication, • vCloud Director (vCD), • Private AI with NVIDIA, • Product lifecycle processes, such as certificate replacement, password rotation and product upgrades If you don’t tick all the boxes but feel you have a strong foundation with at least some of the products and technologies and have the aptitude and drive to grow, learn and develop with our world class team, then we want to hear from you. Benefits • 25 days’ holiday plus bank holidays, • Hybrid working, • Pension and life assurance, • Wellbeing, financial and legal support, • Employee Benefits platform, • Long service awards, • Regular evaluation and salary reviews, • Refer a friend bonus scheme, • Staff recognition awards, • Regular company and social events

Job Title: Account Manager Reports to: Sales Director Location: Hybrid, Leatherhead - office attendance required 3 days per week Type: Full-time, Permanent Purpose A quota-carrying IT services sales role focused on growing an assigned portfolio of existing customers, dormant accounts and emerging growth accounts. The role exists to expand Xtravirt’s customer relationships, create and convert qualified opportunities, and deliver revenue growth across professional services, managed and lifecycle services, and relevant product opportunities. This role is expected to develop as Xtravirt continues to grow its customer base and mature its sales operating model. Objectives • Grow existing, dormant and emerging customer accounts., • Create and convert qualified opportunities through proactive account development., • Deliver revenue across product, professional services and Xtravirt Managed Services., • Build strong customer insight through Know Your Customer (KYC), stakeholder mapping and account planning., • Develop longer-term customer relationships that support repeat business, account expansion and lifecycle services opportunities. Context Xtravirt is a growing cloud consulting and managed services business with a strong position in complex IT services, private cloud, data centre and workspace transformation. This role sits within Xtravirt’s sales function and supports the move towards a more proactive, structured and growth-focused account model. The Account Manager will manage a focused portfolio of accounts and prospects, with opportunities primarily self-created and, where appropriate, introduced through marketing, business development, technology vendors, alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how Xtravirt develops customer accounts, and operate with a balance of structure, initiative and commercial ownership. Role Overview The Account Manager is responsible for driving revenue growth and long-term customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory, Delivery and Xtravirt Managed Services teams, who provide technical, solution and delivery depth. The Account Manager remains accountable for the customer relationship, account plan, pipeline quality, commercial progression, forecast accuracy and revenue outcome. Primary Objectives • Establish structured account management across assigned accounts and prospects., • Build and maintain KYC insight, account plans, stakeholder maps and growth plans., • Create and progress qualified opportunities through proactive account engagement., • Convert suitable opportunities into booked revenue and longer-term customer relationships., • Identify and progress professional services, managed services and lifecycle services opportunities., • Operate within Xtravirt’s sales governance cadence, including pipeline reviews, forecast calls, deal reviews, pricing governance and QBRs where relevant. Key Responsibilities Account Development and Growth • Own and grow a focused portfolio of existing customers, dormant and emerging growth accounts., • Understand customer environments, priorities, stakeholders, challenges and roadmaps., • Identify whitespace, growth opportunities and potential service expansion., • Build trusted relationships with infrastructure, cloud, platform, operations and procurement stakeholders. Opportunity Development and Sales Execution • Create qualified opportunities through proactive customer engagement and structured follow-up., • Identify, qualify and progress opportunities across professional services, managed services, lifecycle services and relevant product opportunities., • Take ownership of suitable qualified prospects introduced through marketing, business development, vendor, alliance or partner activity., • Convert opportunities into booked revenue through disciplined sales execution., • Maintain accurate opportunity records in Dynamics. Commercial Ownership and Governance • Own customer-facing commercial engagement, supported by technical and delivery specialists where required., • Coordinate proposals, commercial positioning, pricing discussions and internal approvals., • Participate actively in pipeline reviews, forecast calls, deal reviews, pricing governance and QBRs where relevant., • Maintain high standards of CRM hygiene, account planning, qualification and forecast accuracy., • Ensure strong handover to delivery following closure, while continuing to identify expansion potential. Cross-Functional Collaboration • Work closely with Business Development Managers where qualified prospects have broader account potential., • Collaborate with Strategy & Advisory to shape customer conversations and solution-led opportunities., • Work with delivery teams to align commercial commitments with delivery capability., • Engage Xtravirt Managed Services teams to progress XMS and lifecycle opportunities., • Collaborate with marketing and alliance teams where campaigns support account growth. Success Measures High performers in this role demonstrate success through a combination of: • Revenue growth across product, professional services and Xtravirt Managed Services., • Growth of existing customers through new opportunities., • Dormant or under-developed accounts reactivated where appropriate., • Managed services and lifecycle services opportunities identified and progressed., • Active KYC insight and account plans across assigned accounts., • Meaningful relationships established with priority customer stakeholders., • Qualified pipeline created, maintained and converted into booked revenue., • Strong forecast accuracy, CRM discipline and evidence-based deal progression. Skills and Experience Essential • Experience in IT services sales, account management or customer growth roles., • Proven ability to grow customer relationships and convert opportunities into revenue., • Strong commercial ownership across qualification, discovery, proposal, negotiation, closure and expansion., • Credibility with infrastructure, cloud, platform, operations and procurement stakeholders., • Strong account planning, stakeholder mapping and opportunity qualification skills., • Good understanding of services-led sales, including professional and managed services., • Strong communication, CRM discipline, forecasting accuracy and follow-up. Beneficial • Experience selling professional services, managed services or lifecycle services., • Experience working with technology vendors, alliance partners or solution provider ecosystems., • Experience in enterprise or public sector account environments., • Experience in cloud, infrastructure, data centre, workspace or cybersecurity services., • Experience using Dynamics or similar CRM platforms., • Exposure to private cloud, VMware, VCF or the Broadcom ecosystem. Core Capabilities Commercial Acumen Identifies, qualifies and converts opportunities within IT services accounts, connecting customer priorities to services-led revenue. Account Strategy and Planning Builds practical account plans using customer insight, stakeholder mapping and growth potential. Relationship Management Builds credibility with customer stakeholders and develops relationships beyond the initial opportunity. Collaboration and Influence Works effectively across sales, business development, advisory, delivery, managed services, marketing and alliance teams. Communication Communicates clearly and effectively with customers and internal stakeholders, including written follow-ups, opportunity updates and forecast commentary. Discipline and Ownership Maintains strong CRM hygiene, takes ownership of next steps, and provides forecast updates based on evidence rather than optimism. Key Working Relationships Internal • Sales Director, • Business Development Managers, • Strategy & Advisory, • Xtravirt Managed Services, • Delivery teams, • Marketing, • Alliance teams, • Commercial/pricing stakeholders. External • Customer infrastructure, cloud, platform, operations and procurement stakeholders, • Technology vendors, • Alliance partners, • Solution provider partners. Role Evolution Future development may include progression towards Senior Account Manager or Account Director, increased ownership of larger or more strategic accounts, deeper involvement in lifecycle services and XMS expansion, and potential specialisation in enterprise account development or managed services growth.

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