Front of House Assistant - REEL Burnley
11 days ago
Burnley
Part-time Permanent Associate Summary: As a Front of House Assistant at REEL Burnley, you will play a vital role in delivering exceptional customer service within the hospitality and catering industry. Your primary focus will be to ensure a welcoming atmosphere for guests, assisting with their needs and contributing to a positive dining experience. This part-time position is essential for maintaining the high standards of service that REEL Rochdale is known for. Responsibilities: • Greet and welcome guests upon arrival, ensuring a friendly and professional atmosphere., • Assist with seating arrangements and manage reservations efficiently., • Take customer orders and relay them accurately to the kitchen staff., • Serve food and beverages to guests, ensuring timely and attentive service., • Handle customer inquiries and resolve any issues or complaints promptly., • Maintain cleanliness and organisation of the front of house area., • Collaborate with kitchen and bar staff to ensure smooth service operations., • Assist in setting up and clearing tables, as well as restocking supplies as needed. Qualifications: • Previous experience in a customer service role, preferably within the hospitality sector., • Strong communication and interpersonal skills., • Ability to work effectively in a fast-paced environment., • Basic knowledge of food and beverage service., • Flexibility to work various shifts, including evenings and weekends., • A positive attitude and a commitment to providing excellent customer service. We are a growing cinema circuit anchored in our local communities with a company mission to deliver affordable family entertainment and outstanding customer service without compromising quality. #J-18808-Ljbffr