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Aftercare Coordinator at DEX Construction (FEC) Reporting to the Aftercare Manager, Aftercare Coordinator will be responsible for managing post-completion customer care and defect resolution for construction projects. Acting as the main point of contact after handover, the role ensures that defects, warranty issues, and customer queries are handled efficiently, professionally, and in line with contractual obligations and company standards. About Us DEX Construction Group Limited is the in-house construction company for the Far East Consortium (FEC), a global developer and retailer of market-leading property investment brands. We are an ambitious company with big plans and expect a lot from our employees. In return we offer a vibrant working environment, competitive salaries, and reward success. There is certainly no ‘glass ceiling’ here; successful individuals are quickly recognised and rewarded accordingly - a career at Far East Consortium can be whatever you make of it. Responsibilities The duties of the Aftercare Coordinator include, but are not limited to: • Act as the primary point of contact for clients, residents, and stakeholders during the aftercare period, • Log, track, and manage defects and snagging issues from receipt through to completion, • Coordinate with site teams, subcontractors, and suppliers to arrange inspections and remedial works, • Prioritise and schedule aftercare works to meet agreed timescales and service level agreements, • Conduct site visits and inspections to assess defects and verify completed remedial works, • Maintain accurate aftercare records, reports, and defect trackers, • Ensure all works comply with health & safety requirements and quality standards, • Manage warranty claims and liaise with warranty providers where required, • Support smooth transition from construction to aftercare and final project close-out, • Handle customer complaints professionally, aiming for timely and satisfactory resolution, • Provide regular updates to management on outstanding issues and performance metrics Personal Specifications The successful candidate will possess the following traits: • Previous experience in construction aftercare, customer care, or site coordination, • Good understanding of construction processes, defects, and remedial works, • Strong communication and customer service skills, • Ability to manage multiple issues simultaneously and work to deadlines, • Competent in using CRM Systems (Clixifix) for logging and tracking issues, • Trade background or technical construction knowledge - desirable, • Experience working on residential or mixed-use developments - desirable, • Familiarity with warranty providers (e.g. NHBC, LABC, Premier Guarantee) - desirable Benefits • Competitive salary, • Discretionary annual bonus, • Company Pension Scheme, • Private health insurance

A leading property developer have a requirement for a New Homes Coordinator to join their team based in MAnchester.\n\nNew Homes Coordinator role\n\nWorking closely with the with the New Homes Manager you will be responsible for delivering a first class customer service to customers within their defect and warranty period. Duties to include:\n\nBeing a point of contact for incoming telephone calls and e-mails from customers / contractors and colleagues\nIssue the defect reports ahead of the defect calls with the Contractors and Investors\nRespond to customers to obtain more evidence/information and visit customers as/when necessary.\nEnsure all customer appointments, responses to e-mails and e-mails after post occupation visits are sent and are friendly but written in a clear and concise way.\nResponsible for arranging and undertaking weekly progress meetings with the Principal Contractor, to discuss and actively progress dates for the closing out of defects in customers' homes and discuss / co-ordinate any large works.\nCoordinate complaints using the complaints procedure, including issuing acknowledgements and formal responses to customers within set timescales, liaising with external parties, collating and checking data and information for accuracy and appropriateness.\nArrange the inspection of remedial enquiries where necessary to agree valid warranty issues.\nLiaise between Site Management teams, Customer Care Technicians and external contractors to ensure all remedial works are completed efficiently\nLiaise with the third party contractor to order materials in accordance with arrangements made for defect resolution and complete contra-charges where applicable.\nUndertake post-completion satisfaction calls to customers.\nManage customer complaints and resolve legacy issues, where appropriate, efficiently and effectively.\nEnsure contractors and suppliers perform in adherence with our company SLA, and utilise the Contra Charge Process where applicable.\nUpdate weekly reports and distribute to relevant personnel \n\nSkills and experience required:\n\nPrevious experience in a customer care role within the construction of housebuilding industry\nStrong problem-solving skills, with the capacity to deal with complex and escalated customer issues effectively\nExcellent verbal and written communication skills, with the ability to manage difficult conversations and maintain a professional manor.\nCommitment to delivering exceptional customer service and enhancing the customer experience.\nStrong organizational skills with the ability to manage multiple tasks and projects simultaneously.\nSound knowledge of housebuilding processes and methods, and the ability to identify and action defects correctly. \n\nWhat's on offer?\n\nThe company are offering a competitive salary (dependant on experience), company bonus scheme, 37.5 hours per week, pension scheme, life assurance, 25 days leave (increases with services) and various other company benefits.\n\nIf you are interested in the role and would like to apply, please contact Deena at Fawkes & Reece or apply via the link

Job Title\nProcurement Assistant\n\nSalary\n£28,000 + CIPS training\n\nLocation\nNewton Street\n35 hours per week (site-based)\n\nAbout the Company\nThis is a financially stable, family-owned manufacturing business with a strong reputation in its market.\n\nThey’ve recently invested heavily in their offices and facilities, creating a modern, well-equipped working environment. The team is close-knit, supportive, and welcoming — people tend to stay because they enjoy working here.\n\nRole and Responsibilities\n\n * Monitor stock levels and work closely with stock control\n\n * Identify slow and fast-moving stock and act on risks\n\n * Raise and manage purchase orders\n\n * Track orders and provide clear updates\n\n * Handle supplier returns, credits, and warranty issues\n\n * Support import and export activity, including customs paperwork\n\n * Coordinate logistics and urgent deliveries\n\n * Maintain accurate records for goods and stock\n\n * Support the Procurement Manager and provide cover when needed\n\nKey Requirements\n\n * Strong organisation and attention to detail\n\n * Clear communication skills\n\n * Confident working with numbers and data\n\n * Good Excel skills\n\n * Able to manage workload and meet deadlines\n\n * Team player with a proactive approach\n\n * ERP system knowledge is helpful but not essential\n\nBenefits and Perks\n\n * 25 days holiday + bank holidays (rising to 28 with service)\n\n * Option to buy up to 10 extra days\n\n * CIPS training and development\n\n * Pension: 4% employer / 4% employee\n\n * Salary sacrifice pension option\n\n * Death in service (7x salary)\n\n * Health cash plan\n\n * Profit-related bonus (after 12 months)\n\n * Birthday voucher\n\nWhy Apply\nThis is an ideal role for a recent graduate to gain hands-on experience in a manufacturing environment where you will be surrounded by experienced procurement and engineering professionals and given the opportunity to complete a supported CIPS qualification

Sales & CRM Coordinator\n\nA leading property developer have a requirement for a Sales & CRM Coordinator to join their team on a 2 year fixed term contract basis (30 hours per week).\n\nSales & CRM Coordinator role\n\nWorking closely with the with the New Homes Manager you will support the central Residential Team by ensuring seamless contract progression, robust compliance, and consistent administrative and handover processes across all sales projects, ensuring an excellent experience for homebuyers and stakeholders.\n\nDuties and responsibilities:\n\nMaintain a well organised and accurate filing system, ensuring high standards of administrative management.\nAct as the custodian of the CRM system and dashboards, ensuring all data is accurate, up to date, and fit for reporting.\nSupport and deliver ongoing training for on‑site sales teams to ensure consistent system use and adherence to processes.\nApply strong GDPR knowledge to ensure full compliance with data protection requirements, including overseeing the correct handling, management, and deletion of personal data.\nEnsure compliance with the New Homes Quality Code, Consumer Code for Home Builders, and any new or emerging legislation, both internally and with external partners including third-party sales teams.\nLead on compliance with residential protocols and contracts, coordinating with internal and external stakeholders on handover procedures relating to the Residential Team.\nAct as the primary interface between the company and legal representatives throughout the sales journey-from offer to completion-ensuring all documentation and information is accurate, complete, and up to date.\nRespond to, and where necessary direct, queries from Sales Advisors and external agents.\nProduce regular and ad‑hoc sales reports for assigned projects, supporting Residential colleagues with relevant insights.\nWork collaboratively with the Residential Sales Teams across the North and South to ensure a unified and consistent approach to departmental objectives.\nServe as the administrator for warranty insurance portals such as Premier Guarantee and NHBC.\nOversee notifications to utility providers, council tax authorities, Managing Agents, and other parties as required at legal completion.\nUndertake any other tasks required to ensure the efficient and effective delivery of the role. \n\nSkills & experience:\n\nKnowledge of the housing market and conveyancing rocess would be desirable\nExperience of working in a sales targeted environment.\nExperience of building effective working relationships within a team\nA dynamic and proactive approach is essential\nA patient and tenacious approach to all aspects of the role\nProficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) and the ability to adapt to new systems\nPositive and self-motivated\nExcellent communication and interpersonal skills \n\nWhat's on offer?\n\nThe company are offering a competitive salary (dependant on experience), company bonus scheme, 30 hours per week, pension scheme, life assurance, 25 days leave (increases with services) and various other company benefits.\n\nIf you are interested in the role and would like to apply, please contact Deena at Fawkes & Reece or apply via the link

Aftersales Managers, \nDo you want to join a modern and dynamic group! This is a fantastic opportunity with an excellent salary to match, with a salary of £58,000+\n\nThe Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Aftersales Manager to join their successful business in the Salford area.\n\nWhy Apply for this Aftersales Manager vacancy?\n• Market leading £58,000+ OTE\n• Excellent team work ethic\n• Industry leading training and development\n• A Company car scheme - up to two vehicles\n• Up to 7 % Employer Pension Contribution\n• Annual holiday - 22 days increasing to 26 with continued service, plus bank holidays*\n• Shopping discounts - through our Rewards App\n\nAftersales Manager Requirements:\n• This is a busy and demanding business, you will be responsible for the successful operation of the department, managing the team to maximise potential\n• Your focus will be to ensure volume and profit targets are met by inspiring and leading your team to achieve their full potential, always delivering the highest level of customer satisfaction.\n• You will need to have worked in a similar position within a PLC environment within the motor trade and be able to demonstrate excellent organisational skills, effective people skills and be able to show strong financial control.\n\nTo find out more or to apply for this vacancy you can email (url removed) Alternatively call the office on (phone number removed) or why not call Daniel directly on (phone number removed)\n\nWe have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.\n\nCar Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM\nAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.\n \nLots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more

Protec Camerfield\n\nSprinkler & Water Mist Project Manager\n\n£35,000 - £55,000 (dependent on experience)\n\nManchester/NW\n\nProtec Camerfield have an opportunity for a self-motivated individual who can manage all aspects of mechanical sprinkler or water mist suppression systems. The role requires a pro-active and pragmatic individual who can work alone and part of a team to collaborate with all relevant contributors for the design, supply, installation and commissioning of the systems with excellent communication and quality results to our customers. The project manager will have direct involvement from pre-order through to final account and warranty period.\n\nThis is an opportunity to join a growing diverse team within an expanding sector of the fire industry. Current and forthcoming projects cover public and private sectors; including custodial, healthcare, hotels, retail and residential; and range in value from £10k to £5M. Projects are located nationwide and a degree of flexibility in working location may be required. Protec cover all travel and accommodation expenses. Training, further qualifications and bonus scheme will be offered to the successful candidate.\n\nResponsibilities\n\n * \n\n To expertly handle sprinkler or water mist installation contracts from initial enquiry through to final accounts.\n\n * \n\n Assume full financial control of projects, delivering the works efficiently and profitably, including responsibility for raising purchase and subcontract orders.\n\n * \n\n Effectively manage the installation work on site; attending regular client meetings; having responsibility for health and safety; producing progress updates and reports; and completion of project quality assurance checks.\n\n * \n\n Prepare and communicate detailed programmes of work to ensure deadlines and contract requirements are met.\n\n * \n\n Liaise with suppliers, design, engineers, and subcontractors to ensure timely delivery and information flow, and accurately report to clients, contractors and governing bodies as necessary.\n\n * \n\n Negotiate, monitor, and produce quotations for contract variations.\n\n * \n\n Highlight possible problem areas at the earliest opportunity and obtain commercial advice where necessary.\n\n * \n\n Prepare technical reports and submittals including operating and maintenance manuals and handover documents, by collating and presenting relevant information.\n\n * \n\n Identify and report deviations or nonconformities from scope, Standards or contract.\n\n * \n\n Ability to travel within the UK, and visit European suppliers as necessary for the role.\n\n * \n\n Any other duties commensurate with the role.\n\nQualifications\n\nGCSE in Maths and English\n\nMechanical engineering qualification\n\nNVQ Level 6 in Construction Management\n\nCSCS Construction Skills Card\n\nHealth and Safety Qualification, IOSH, SMSTS, etc.\n\nExperience\n\nExperience of construction project engineering or management\n\nExperience within sprinkler or water mist suppression project engineering or management\n\nKnowledge of current relevant suppression British Standards and Regulations, including LPC 12845, BS 8489, BS 9251, NFPA, FM Global\n\nKnowledge of sprinkler or water mist equipment and installation

A leading contractor is recruiting an experienced Design Manager to support the delivery of large-scale city centre residential developments in Manchester. Ensure compliance with Planning, Building Control, Warranty Provider, and statutory requirements. Experience as a Design Manager in both pre-con

12 month FTC Reporting to the Customer Care Manager, the Customer Care Coordinator will work with other members of the development team to provide an excellent customer service experience for Great Places new customers ensuring they receive the very best care and support moving into their new homes. The role will seek to increase customer satisfaction and improve the timely resolution of defect matters to meet the expectations of customers. The Customer Care Coordinator will be the crucial link between our Development team, Contractor After Care teams and customers across our sites. What you’ll be doing Providing a first class customer service experience for Great Places customers moving into new homes, so that they receive the very best care and support during their home buying and home ownership experience Assisting in the development and updating of processes and procedures to ensure excellent customer service delivery, capture more performance data and identify and support opportunities for enhancement of the journey, product and service Taking ownership of the customer experience, specifically with respect to defects and rectification of defect and ensuring that customers are prioritised Building strong relationships with the aftercare teams of our Contractors and housebuilder partners to collaborate on the resolution of defect matters and resolve any customer concerns and complaints Create a focus on and ‘tone of voice’ for the management of defects and customer aftercare. Taking ownership of the management of defect aftercare and where necessary managing defect attention through warranty providers Assisting with customer queries, complaints and compliments Work with the guidelines of NHBC/LABC Guarantee and Great Places standards What you’ll need Customer service skills and experience An interest in housing/property Negotiation skills Confidence and experience of offering challenge both internally and externally Excellent IT skills Full UK licence and access to a vehicle Willingness to attend all of our new Great Places sites, across Greater Manchester, Lancashire and South Yorkshire What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. What we give you in return for your hard work and commitment • Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places), • WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members), • Ways of Working¦ We offer some hybrid and flexible working, • Annual leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague, • The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Wage Stream ¦ You can access savings opportunities and early access to wages, • Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work

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The Sameday Company offers express and dedicated delivery services,acrossthe UK, to businesses based in Hampshire and Surrey.We are recruiting experienced professional couriers or delivery drivers to join our team, that are efficient, reliable, strong communicators, take pride in their work and are

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Flexible hours available this includes job shares/ amended hours, we will consider all.Offering a work/life balance is of great importance to Speedy!Role - HGV CLASS 2 DELIVERY DRIVERLocation - Heathrow<

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Driver opportunity at DX!Role summary:To deliver customers products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route.The driver will ensure that all products are transp

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Customer Service Advisor / Danish or Spanish SpeakerAn exciting opportunity for a multilingual customer service professional, who is fluent in oral and written Danish or Spanish and English,with strong communication, administration and organisational skills, and experien

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Self-employed Delivery Driver Join Yodel by InPost - Deliver More & Earn MoreYodel is now part of the InPost family, connecting you to one of the UKs largest parcel delivery networks.Every week, we deliver millions of parcels acr

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Due to an increase in workload, ourExeterbranch is seekingDelivery Drivers(known internally asDriver Guards).Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed?</p&

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Job SummaryWe are looking for a self-employed contractor with use of their own van(s) to carry out delivery in the BR postcode.As an independent contractor, you will have full flexibility to accept or decline work as it becomes available.The successful candidate will be

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Van)We require a reliable, hard working person to deliver ambient, chilled and frozen products to our regular buying trade customers.This driving role will focus specifically on the London area and will involve delivering overnight.The role includes:B

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Become a DMN Logistics Inspector/DriverDMN Logistics are one of the UKs leading independent vehicle collection and inspection companiesDue to ongoing growth we require FULL TIME self-employed driver contractors basedacross England ato join our expanding network

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Forklift Driver/Warehouse OperativeLocation: Grantham (Alma Park Industrial Estate)Salary: £28,000 per annum Benefits: 31 days holiday (including bank holidays), pension, bonus, training & progression, employ

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