Charts Operations Executive
8 days ago
Warwick
Our Charts Unit produces market-leading, consumption-based charts and analysis for the music and video industries across the UK, Republic of Ireland, and France. Our data is delivered to clients on a next-day basis, 7 days a week, 365 days a year, and we have been at the forefront of this field for over 30 years. As a Charts Operations Executive, you will provide best-in-class research insight and technical support to clients, management, and colleagues. You will play a key role in ensuring the accuracy, integrity, and timely delivery of our chart data while contributing to the continuous improvement of our processes and systems. Key Responsibilities • Provide administrative and operational support to the Charts team, • Develop a strong understanding of the research principles and technical requirements behind consumption-based chart production in the home entertainment industry, • Build technical expertise in loading, interrogating, cleansing, and aggregating data, • Become proficient in navigating both the internal product database and the client-facing online dashboard, • Work flexibly as part of a rota, including some weekend “duty” shifts, • Contribute ideas and support initiatives to improve business processes, • Collaborate with the Charts Business Analyst to ensure procedural updates are accurately documented, • Adhere to Kantar’s ethics policies, the MRS Code of Conduct, data protection requirements, and quality standards, • Deliver excellent client service and help build strong relationships with external stakeholders What We’re Looking For • Excellent written and verbal communication skills, • Strong literacy and numeracy skills, • High attention to detail and accuracy, • Ability to work effectively to tight deadlines, • Willingness to work non-standard hours, including weekends on a rota basis, • A genuine interest in music and video entertainment, • An analytical and inquisitive mindset, • Adaptability and openness to new challenges, • Proactive in developing skills and seeking opportunities to grow, • Familiarity with data and cloud technologies such as SQL, Databricks, Python and ADLS (Experience is desirable but we also welcome candidates who are keen to learn). French reading and/or speaking skills are highly desirable. What We Can Offer You • 25 days’ holiday, increasing with length of service, • Income protection, • Life assurance, • Health cash plan, • Contributory pension scheme, • A comprehensive, award-winning flexible benefits programme, including retail, gym, and entertainment discounts