Digital Finance Support Apprentice
6 days ago
Old Town
About Grant Westfield: \n An excellent opportunity has arisen with Grant Westfield, a UK leading luxury bathroom panel manufacturer, for an apprentice to join their Finance team! \n Over 100 years of experience in the business, this manufacturer produces over 8,000 panels a week for distribution throughout the UK and Northern Europe via merchants, bathroom showrooms and leading online e-tailers. They are looking for an ambitious, eager to learn individual to join the team in the heart of Edinburgh to support the credit control function. \n About the role: \n You will coordinate and collaborate with finance colleagues and other departments such as customer service and sales to handle and resolve accounts receivable related matters appropriately, support accounts payable with invoice processing and supplier queries, ensure credit control policies and procedures are implemented effectively to minimise credit risk and maintain positive relationships with customers and suppliers whilst effectively resolving queries. \n Responsibilities: \n\n • First responder to incoming calls from clients and acting as first response for the Credit Control inbox on Microsoft Outlook. This will involve triaging phone calls and ticketed emails to the relevant team member and updating information onto Epicor for relevant team members to have sight of.\n, • Become a “superuser” on Epicor – their ERP System. You will evaluate and asses the creditworthiness of new and existing customers through credit checks and payment history to set appropriate credit limits.\n, • Download data from Epicor to Microsoft Excel to analyse using formulas, prepare reports for customers (Credit Limit Review) and create tables.\n, • Using Sharepoint for storing files and reports.\n, • Assist with month end reports as per guidance from the finance team.\n, • Provide customers with a copy of documents upon request including monthly statements.\n, • Attention to detail.\n, • Proactive and eager to learn new skills.\n, • Good with multi-tasking.\n, • Able to prioritise workload, works well under pressure.\n, • Good time management.\n, • Discretionary annual bonus scheme.\n, • 33 days annual leave (includes public holidays), opportunity to purchase additional days.\n, • Health cash plan.\n, • Cycle to Work scheme.\n, • On-site parking.\n