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Description Business Development Manager (Defence) Programme Name: UK Growth Location: Farnborough or Whiteley with travel required and flexibility to work from home dependent on business demands Salary: £75,800 - £99,800 Are you ready for your next career challenge? Leidos is currently seeking a Business Development Manager – Defence, aligned to our National Security and Defence (NS&D) Division covering the United Kingdom Ministry of Defence. You will work with a team of Business Development (BD) professionals and report to the BD Director for NS&D. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in Defence, government, safety & security and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our Mission, Vision, and Values guide the way we do business. The Leidos UK Culture Charter brings together the culture and behaviours we expect of all employees, as guided by our enduring Leidos Values: Integrity, Inclusion, Innovation, Agility, Collaboration & Commitment. If this sounds like the kind of environment where you can thrive, keep reading! The role you will play: • Plan and lead Business Development (BD) activities that will contribute to our annual award targets in this strategic and fast-growing area of the UK business., • Responsible for the development and management of a pipeline of opportunities to support the next 2-5 years business growth ambition, aligned to the UK strategy., • You will develop and maintain senior relationships with Defence clients positioning Leidos as a potential strategic supplier., • You will guide the Leidos bid teams in their pursuit and shaping of the business development campaign to propose differentiated client propositions., • Identify and qualify the opportunities that best match Leidos strengths and provide optimum outcomes for the client and us., • You will lead and execute significant new business campaigns in the UK Defence market., • Operate effectively within a multi-functional team where you will be an effective leader and communicator. The successful candidate will have: • Substantial experience of successfully selling into the UK Defence market., • Existing client relationships in the UK MOD., • A track record of successfully driving business growth year on year and hitting targets., • Demonstrable experience of success in leading and winning contracts valued more than £25m., • Extensive knowledge of Government business development, contract awards, current procurement trends and customer buying behaviours., • Experience of winning work on frameworks and then scaling the size of follow-on awards in those areas., • Proven experience of collaboratively creating compelling winning bids with partners., • Excellent inter-personal, presentation and verbal skills and an experienced negotiator., • Tenacity and energy to maintain the momentum of multiple and concurrent pursuits., • A track record of Client and Industry stakeholder engagement and relationship development., • Expertise in motivating and mentoring agile teams to grow and change the business. Domain Specific Requirements: • Experienced Business Developer, Senior Account Manager or Capture Leader with a proven track record of successfully prosecuting and winning business in the UK MOD., • Experience and understanding of the Defence Intelligence community is essential., • Experience and understanding of the R&D/S&T community and working with DSTL is highly desirable., • Experience and understanding of Information Advantage concepts, technologies and customers is highly desirable., • Experience of forming partnerships/consortiums to win opportunities is essential., • Experience in formulating use cases for multi-domain and digital transformation concept demonstrators is highly desirable, • In depth understanding of the MOD’s digital transformation programmes is desirable, • Understanding of autonomous systems, ITSM, application of AI/ML technology (to solve problems) is desirable. Clearance Required: • Clearance to Start: SC, • Clearance for Role: DV What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Description Cyber Security Architect At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. UNLEASH YOUR POTENTIAL We require a Senior Cyber Security Architect to support our customer projects within Civil & Devolved Government and Energy (DG&E) divisions in the UK. You must be based in the UK with the ability to hold SC Clearance or above, and you may need to apply for additional personnel security clearances. We are seeking individuals who can join a high-performing team and confidently design and assure robust security architectures for our customers, delivering high assurance with minimal friction. The focus is on simple, effective security that our customers value. The role will support the delivery of secure, efficiently managed technical architectures for sensitive programmes. You will engage with third parties and customers, establishing and supporting ongoing growth. The position offers diversity in day-to-day activities and requires flexible operating parameters to support service in an agile environment, along with strong scheduling and prioritisation skills. Are you ready for your next challenge? The successful candidate will be expected to lead the design and assurance of secure architectures across multiple programme environments, most of which are in the cloud (AWS, Azure & Oracle), and offer expert guidance on security best practices. The ideal candidate will support the wider Leidos security capability, collaborating with a talented and multi-faceted cyber team across our UK business, delivering on customer commitments, and seeking opportunities to embed security by design. Responsibilities * Lead the design, implementation, and assurance of cybersecurity architectures for the protection of programme data, systems, and networks. * Provide expert guidance on security architecture and design patterns for cloud and hybrid environments. * Conduct risk assessments, threat modelling, and develop mitigation strategies for new and existing solutions. * Ensure that data and infrastructure are protected by embedding appropriate security controls into architectural designs. * Produce and maintain architectural documentation, reporting, and communication with relevant stakeholders. * Embed the existing Security Architecture Framework and associated assurance approach into delivery to maintain overall (build) assurance of system and service security. * Lead the delivery and assurance of security requirements as part of new demands, ensuring requirements are captured, traced, and assured through design, delivery, and service transition. * Support the customers in the development of Zero Trust Network Architecture (ZTNA) strategies, including a roadmap to achieve target-state capabilities. * Lead security design and security requirements for Microsoft Entra ID, supporting current and shaping the future IDAM strategy and roadmaps. * Lead the Security Architecture Forums, driving decisions, actions, and architectural governance outcomes for customer programmes. * Lead engagement with the broader architect community to embed security-by-design into IT Governance, Technical Design Authority (TDA) processes. * Where required (e.g., changing threat landscape or regulatory requirements), lead the development and implementation of security policies and supporting standards to ensure systems stay secure and compliant. Candidate Information: * British – Many of our projects have nationality restrictions. * SC cleared (Or Eligible to undergo SC Vetting) – many of our projects have nationality restrictions. Education/Experience * Experience in a security architecture or senior security engineering role. * Experience in a technical leadership or architecture-focused position. * Relevant security architecture certifications (e.g., SABSA, TOGAF, CISSP-ISSAP, Microsoft Certified: Cybersecurity Architect Expert, AWS Certified Security – Specialty, or similar) are an advantage. * Essential Process Skills/Experience * Excellent verbal and written communication skills; works well in a team environment. * Experience of the IT systems engineering and architecture lifecycle. * Understanding of the controlling processes for the systems engineering lifecycle (e.g., requirements management, configuration management, testing and assurance) and where security architecture fits into these. * Familiarity with different lifecycles/methodologies (waterfall, incremental, agile, DevOps). * Solid understanding of Confidentiality, Integrity, and Availability (CIA) and practical experience in applying that understanding in architectural delivery. * Experience designing secure solutions for sensitive environments. * Understanding of service operations and security operational management planning. * Awareness of Security Frameworks such as ISO 27001, ISO 27002, NIST, and NCSC Cloud Security Principles. * Experience mentoring and acting in a team lead or senior role, supporting junior members of the team. Experience working on accredited security solutions in sensitive government or CNI scenarios. Desirable Experience * Experience working in both customer delivery and consulting environments. * Experience in SecDevOps, infrastructure as code, or security as code. * Experience working in CNI or Public Sector project environments. * Working within an AGILE environment. * Experience defining and implementing Zero Trust / ZTNA roadmaps and identity security patterns (e.g., Microsoft Entra ID governance and access controls) Technology Skills/Experience * Deep understanding of network and boundary protection technologies (firewalls, mail gateways, load balancers, anti-virus, IPS, IDS). * Evidence of experience architecting Cloud Security Controls on both Azure and AWS. * Practical experience with Protective Monitoring systems (SIEM/SOC) and the principles of their deployment. * Understanding of authentication and authorisation technologies (SAML, LDAP, PKI, etc.). * Strong grasp of encryption protocols, structures, and their deployment in secure architectures. * Experience defining and implementing security requirements for systems, including: * Microsoft OS * Linux OS * Virtualisation technologies * Networking * Endpoint Security Products Communication and Soft Skills * Capable of developing and communicating a vision to meet system and security requirements. * Ability to communicate complex technical ideas across a wide range of audiences. * A proficient level of commercial awareness and project disciplines. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Access to Flexi-time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £61,500.00-£78,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Thursday 12pm-9pm, Friday 9am-6pm Location: Fleet, Hampshire Working Pattern: Hybrid - 3 days per week on site As a Customer Success Specialist, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! What your day will look like: * Manage a portfolio of customers accounts, maintaining regular contact and assisting with queries about CV-Library products * Review customer activity to offer helpful guidance and ensure they get the most from our products and services * Highlight any potential upsell opportunities to the sales team * Support customers through onboarding, providing training, support and direction where needed * Driving product adoption; regularly reviewing usage and identifying ways to improve product usage * Handle customer queries promptly and professionally, meeting agreed KPIs * Manage multiple tasks effectively while keeping the customer experience central to your work * Work closely with internal teams, especially Sales, to help build positive, long-lasting client relationships What we're looking for: * Previous customer service experience in a professional, fast-paced environment, with a proven track record working towards targets or deadlines * A positive attitude with the ability to have engaging conversations and to communicate with empathy, integrity and confidence * Clear and effective communication skills with customers and colleagues * Confident problem-solving skills and ability to resolve customer issues * Data-driven and the ability to provide actionable insights to aid client performance * Able to multi-task and prioritise effectively, with a high level of attention to detail * IT literate, including MS office with the ability to navigate multiple systems competently, with ease We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet, Hampshire Working Pattern: Hybrid - 3 days a week on site This is an exciting opportunity for someone who wants to develop their career in sales whilst working for an industry leader. Responsibilities: * Sourcing new clients and developing new business opportunities with direct and corporate clients * Contacting prospective clients and speaking with decision makers * Building a strong in-depth product knowledge * Educating clients to understand the features and benefits of the product via a live demonstration * Using data to provide key insights to prospective clients * Creating bespoke quotes based on client requirements * Consistently achieving monthly targets * Achieving daily and monthly KPIs What we're looking for * Previous experience of working in a fast-paced sales position * Experience negotiating with decision makers * A proven track record of consistently achieving targets * Ability to prioritise, work under pressure and to meet deadlines * Confident and outgoing individual with a professional telephone manner and ability to build rapport * Good written and verbal communication skills * Experience in selling over the telephone and conducting virtual meetings We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused investment, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet, Hampshire Working Pattern: Hybrid - 3 days a week on site We are looking for a driven and commercially minded Senior Programmatic Manager to take ownership of multi-market performance across our CPC arbitrage operations. You'll manage and optimise the flow of traffic from publishers into our job inventory via programmatic systems, with the goal of maximising profitability and meeting margin targets. This is a strategic and hands-on role, requiring excellent market knowledge, strong analytical instincts, and confidence in navigating complexity. You'll also play a key role in shaping how we evolve our arbitrage capabilities, improve automation, and scale our impact across markets. Responsibilities: Programmatic Traffic Management * Manage and optimise multi-market programmatic traffic operations across publisher networks. * Monitor, adjust, and allocate CPC's & budgets to maximise ROI and margin across diverse traffic sources and job inventories. * Use performance data and industry knowledge to make daily decisions on bid levels, budget splits, segmentations and prioritisation across partners. Strategic Development * Support in shaping strategy for arbitrage growth across markets, working with Senior Performance Director to align on goals, investment areas, and KPIs. * Identify and develop new programmatic or partnership opportunities. * Act as a key contributor to long-term evolution from manual to automated arbitrage models. Cross-Functional Collaboration * Partner with product and engineering teams to shape feed integrations and automation tools (experience in this area is a bonus). * Work closely with sales and account teams to align publisher traffic with client objectives. * Collaborate with analytics and finance to report on performance and margins accurately. Leadership & Team Enablement * Mentor and guide more junior team members in operations. * Contribute to a culture of automation, ownership, curiosity, and proactive problem solving. What we're looking for: * Ideally 4+ years in performance marketing, programmatic media buying, ad tech, or arbitrage-based business models. * Strong commercial mindset and experience managing CPC budgets at scale. * Proven track record of improving margin and ROI through data-led traffic optimisation. * Comfortable working in environments that require judgement, rapid iteration, and navigating ambiguity. * Experience working with feeds, integrations, or ad tech platforms preferred (not essential). * Exposure to US job board or recruitment tech ecosystem is a plus. We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best... * 23 days holiday, plus bank holidays * Additional day off for your birthday * Holiday buy/sell scheme * Life Assurance - up to 3 times your annual salary * Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology * Discounts as part of Medicash, gym memberships, shopping, entertainment etc. * Eyecare and flu vouchers * Employee Assistance Program and Mental Health First Aiders * Pension contribution up to 7% * Ongoing training and development - face to face training sessions available throughout the year * Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site As a Customer Success Executive, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! Responsibilities: * Manage a portfolio of customer accounts, maintaining regular contact and assisting with queries about CV-Library products * Review customer activity to offer helpful guidance and ensure they get the most from our products and services * Highlight any potential upsell opportunities to the sales team * Support customers through onboarding, providing basic training and direction where needed * Stay aware of market trends to help deliver a strong level of customer service * Handle customer queries promptly and professionally, meeting agreed KPIs * Manage multiple tasks effectively while keeping the customer experience central to your work * Work closely with internal teams, especially Sales, to help build positive, long-lasting client relationships What we're looking for * Clear and effective communication skills with customers and colleagues * A strong customer-first mindset and proactive approach to learning * Strong organisational and time management skills * Comfortable using technology and learning new systems quickly * Confident problem-solving skills and ability to resolve customer issues * Able to work independently and as part of a team * Previous customer service or administrative experience is beneficial but not essential We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are currently looking for an outstanding CRM Assistant to join our team. Reporting into the Senior CRM Manager, you will be accountable for the day-to-day execution and management of our automated, candidate-facing marketing campaigns which are leveraged through our ESP platform, Braze. This is an exciting role that involves strategy building, operational planning, lifecycle mapping and campaign creation. Automation of our CRM processes and delivering the best user experience will be at the heart of what you do. In addition, you will play a key role in developing and implementing our future cross-channel communications strategies with a focus on growing, retaining and managing job-seeker audiences. Responsibilities: * Operate all CRM automations in Braze successfully and effectively, independently handling the day-to-day management of the platform * Oversee the operations of client product delivery, ensuring any paid-for CRM services are delivered against expected SLAs * Deliver growing levels of engagement, conversions and improved performance across email, push and other cross-channel communications * Conduct all campaign optimisation, driving an ‘always on' test and learn approach to improve user retention and engagement rates and drive long-term user loyalty * Product performance reports, measuring against KPIs and forecasts, sourcing the relevant data and translating it into actionable insight * Be the subject matter expert for the job seeker customer lifecycle, utilising data insights to make informed and strategic decisions * Compile campaign copy and manage the visual execution of campaigns, working closely with the Design team on creative briefs * Manage and oversee all campaign testing and tracking * Support the Senior CRM Manager on larger scale projects, such as the introduction of new channel touchpoints and transformation of user journeys * Collaborate with wider teams within Marketing to ensure CRM communications link to wider marketing messaging * Help and support the B2B email team in ensuring best practices are shared amongst the team and be able to support whilst they are on leave What we're looking for * Experience in a CRM role * Experience with CRM software * Analytical and able to independently source and translate data * Strong communication skills with the ability to work with technical and non-technical stakeholders * Effective problem-solving skills * Operates in a well-organised manner with minimum supervision We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are currently looking for an outstanding Senior CRM Executive to join our team. Reporting into the Senior CRM Manager, you will be accountable for the day-to-day execution and management of our automated, candidate-facing marketing campaigns which are leveraged through our ESP platform, Braze. This is an exciting role that involves strategy building, operational planning, lifecycle mapping and campaign creation. Automation of our CRM processes and delivering the best user experience will be at the heart of what you do. In addition, you will play a key role in developing and implementing our future cross-channel communications strategies with a focus on growing, retaining and managing job-seeker audiences. Responsibilities: * Operate all CRM automations in Braze successfully and effectively, independently handling the day-to-day management of the platform * Oversee the operations of client product delivery, ensuring any paid-for CRM services are delivered against expected SLAs * Deliver growing levels of engagement, conversions and improved performance across email, push and other cross-channel communications * Conduct all campaign optimisation, driving an ‘always on' test and learn approach to improve user retention and engagement rates and drive long-term user loyalty * Product performance reports, measuring against KPIs and forecasts, sourcing the relevant data and translating it into actionable insight * Be the subject matter expert for the job seeker customer lifecycle, utilising data insights to make informed and strategic decisions * Compile campaign copy and manage the visual execution of campaigns, working closely with the Design team on creative briefs * Manage and oversee all campaign testing and tracking * Support the Senior CRM Manager on larger scale projects, such as the introduction of new channel touchpoints and transformation of user journeys * Collaborate with wider teams within Marketing to ensure CRM communications link to wider marketing messaging * Help and support the B2B email team in ensuring best practices are shared amongst the team and be able to support whilst they are on leave What we're looking for * Experience in a CRM role in a B2C/DTC market * Proficient in CRM software, preferably Braze * Highly analytical and able to independently source and translate data * Strong communication skills with the ability to work with technical and non-technical stakeholders * Effective problem-solving skills * Experience in understanding and modifying HTML code * Understanding of Liquid Language & SQL preferred * Operates in a well-organised manner with minimum supervision We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site This is a key role in the Performance Marketing team, supporting efforts to grow our programmatic operations and scale our candidate acquisition across multiple markets but notably the US, UK and EMEA. You will be responsible for day-to-day operational tasks such as analysing and optimising campaigns, performance reporting, assisting with finance processes, developing new partnerships and nurturing our existing relationships with good account management and communications. Responsibilities: * Support and own various day-to-day activities in the markets allocated to you * Monitor and optimise partner performance according to business and commercial priorities relating to pay for performance margins and candidate acquisition * Monitor budget pacing and delivery for all partners ensuring spend delivers as per plan * Assist in onboarding of new client campaigns and job feeds as required * Regularly analyse partner performance data, identifying areas of poor and high performance to help us improve our delivery * Work collaboratively with our internal Data team to improve our use of data to optimise and report with, and work in conjunction with your line manager to automate as many processes as possible to drive optimal efficiency throughout our workflow * Work on growing our publisher network through onboarding new traffic sources and scaling the existing ones through systematic optimisations and account management * Assist with monthly financial processes, including budget forecasting, invoicing, refund management and chasing late payments What we're looking for * Strong data/maths/analytics background * Strong numerical skills and the ability to analyse and optimise performance campaigns daily * Strong communication skills, both verbal and written. You should be comfortable reaching out to our partners * Ability to build strong relationships internally and with external stakeholders * Organised, diligent and resourceful attitude * Excel skills - ability to use pivot tables and vlookups * Attention to detail, rigorous approach and accountability for performance * Ability to work independently and collaboratively in a fast-paced environment We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application