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Senior ICT Applications Support Officer Location: Oldham (Hybrid 37 hours per week) Reporting to: ICT Systems and Service Delivery Manager Salary: £43,563 Contract: Permanent First Choice Homes Oldham (FCHO) have a fantastic opportunity for a Senior ICT Applications Support Officer to join our ICT team and play a key role in providing an efficient, effective and customer-focused ICT applications support service across the business. This is a full-time, hybrid role where you’ll split your time between home and our friendly and collaborative office in the centre of Oldham. The impact you’ll make In this role, you will provide technical support, guidance and expertise across our ICT systems and applications to help us deliver excellent digital services. You’ll work as part of the ICT Applications Team to ensure our systems remain stable, secure, available and perform to a high standard. You’ll also support system upgrades, application development, ongoing maintenance and knowledge sharing across the organisation. You will: • Work as part of the ICT Applications Team to develop, support and administer FCHO ICT applications, resolving incidents in line with SLAs and policies., • Deliver ICT projects and changes using structured frameworks and methodologies., • Lead system upgrades and changes, ensuring smooth transition into business-as-usual, with colleague and ICT team training delivered., • Administer and support business systems to ensure a secure, available and recoverable ICT environment, completing operational checks and monitoring., • Manage system and user administration for core applications ensuring adherence to security requirements and data integrity standards., • Share knowledge with the wider ICT team through documentation, training and team meetings., • Ensure ICT knowledge base articles and support documentation are developed and maintained., • Manage incidents and requests, logging, categorising and progressing calls to resolution., • Liaise with ICT colleagues and third parties to ensure SLAs are met, • Provide Service Desk cover when required., • Train, mentor and support the ICT Applications Support Officer and contribute to succession planning. Our ideal candidate You will be an experienced and proactive problem solver with an eye for detail and strong technical skills. You’ll take ownership of your workload and demonstrate a positive approach to delivering excellent customer service. You will understand ICT systems and applications and be confident both delivering and supporting ICT changes. You will have: • ITIL V3 or working towards (to be achieved within 1 year)., • Strong understanding of Microsoft Windows and Microsoft Office., • Ability to create user guides, knowledge articles and technical documentation., • Experience supporting business systems and applications., • Experience delivering IT system improvement projects., • Experience supporting repairs & scheduling systems, or similar., • Experience maintaining, upgrading and troubleshooting ICT systems., • Experience supporting Northgate housing management systems., • Experience supporting Business Objects, Microsoft SQL or similar technologies., • Knowledge of the social housing sector and relevant ICT applications., • SQL knowledge, including writing statements. Why join FCHO? First Choice Homes Oldham (FCHO) is a housing association providing safe, affordable and high-quality homes across Oldham and the surrounding areas. We own and manage over 11,500 properties and have the highest regulatory (G1/V1) Governance rating. Every day, we’re proud to make a real difference in our communities. Our work is guided by our Big Plan, focused on providing homes we’re proud of, supporting people to thrive and creating a great place to work. We care deeply about our customers, our colleagues and our communities — and we’re committed to delivering services we can be proud of while improving lives across Oldham. What’s in it for you? We offer a fantastic range of benefits designed to support your wellbeing, work-life balance and career development: • Competitive salary, • 37-hour working week with hybrid working options, • 30 days’ annual leave, plus one company shutdown day and 8 bank holidays, • Option to purchase additional annual leave, • Defined contribution pension scheme with up to 10% employer contribution, • Death in service benefit, • Healthcare cash plan and private health insurance, • Access to Doctorline – 24/7 worldwide GP access, • Access to colleague benefits platform for discounts and wellbeing tools, • Discounted gym membership, • Professional subscriptions paid where essential, • Enhanced maternity, paternity, adoption and sick pay, • On-site wellbeing room and café, • Long Service Awards Interested? If you’re ready to contribute to our digital capability, support ongoing innovation and deliver excellent ICT services, we’d love to hear from you. Please submit your application before 16/12/2025 Inclusion and accessibility We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know & we’ll do all we can.

We’re partnering with a long-standing client in the Greater Manchester area as they look to strengthen their Engineering team; if you’re a skilled Production Engineer on the hunt for a new role, this one could be wrapped up before Christmas! They’re a global engineering business that’s recognised worldwide for quality, innovation and technical excellence. They invest significantly in their machinery and their people; a large part of the workforce has been there for many, many years. Sound like a business you’d like to work for? If so, read on… What you’ll get • Salary is negotiable (depends on the skills and experience you bring to the table), • Enhanced pension, • 25 days holiday + stats, • Death in service, • Occupational health & optical, • Early finish on a Friday About You • You’ve got a machining-biased apprenticeship, up to HNC/HND level in Mechanical/Production Engineering (With at least 5+ years of experience), • Knowledge of 4 & 5 axis machining and CNC lathes, • You can easily read and interpret engineering drawings, • You’re a solid project manager, • Excellent communication skills and the confidence to work with multiple departments, • Commutable to Middleton each day About the role • As the Production Engineer, you’ll provide support to all areas of the production team, • Your knowledge and expertise will optimise and improve process capability and yield, • You’ll create routings, BOMs, costings and process specifications, • You’ll provide technical expertise in tooling, fixtures and programming, • For this role, you’ll need to be conversant with Solidworks, CAD, CAM and SAP About the company • World leader in the design and manufacture of engineered products, • Huge drivers of development and innovation, • A supportive team culture with training and development opportunities If you’ve got the experience we’re looking for and can move quickly, apply now or call us on 0161 883 2126 for a confidential chat.

Job ref: 332786 Contract Type: Permanent Working hours: 8 Saturday only hours per week with opportunity for overtime. Typical attendance is Saturday Only, 07:00 - 15:00. Location: Parcelforce Worldwide, Unit 103, Touchet Hall Road, Stakehill Industrial Estate, Manchester, M24 2YX Starting salary: £24,268 (£12.23 p/h) After 6 months: £26,758 (£13.49 p/h) Plus: £824 annual allowance (pro rata) Total package: up to £30,000 per year, including excellent benefits (based on a 38-hour week + overtime) Join Parcelforce Worldwide as a Collection & Delivery Driver At Parcelforce Worldwide, it’s not just what we do, it’s how we do it that matters. You’ll be part of a dedicated team, supporting a growing business and exceeding customer expectations every day. What you’ll do: • Organise parcels and plan your route, • Carry our vehicle safety checks, • Collect and deliver parcels to households and businesses – from birthday presents to vital business information – providing excellent customer service with every delivery What’s in it for you: • Weekly driving allowance (£25.95) and bonus (up to £16), • Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday & £6.38 hourly on Sunday, applied to contracted hours worked on a Saturday after 06:00 and Sunday between 00:01 – 23:59), • Excellent company pension, • 4.5 weeks holiday allowance, increasing with service, plus option to buy extra days, • Medical cover (including eye and dental care), • Free uniform and exclusive staff discounts, • Real career development opportunities Who we’re looking for: • A full manual UK driving licence (Cat B up to 3.5 tonnes) – registered to your current address, with no more than 6 penalty points, • Ability to lift and carry parcels up to 30kg, • Friendly, reliable, and customer-focused, • Comfortable working independently and happy to support your team, • Looking for a stable career in an ambitious and growing company. About Us Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service. Interested? Complete our short online application today. Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

Multi Skilled Engineer Textile Manufacturing Location: Bury Salary: £47,500 + Pension + Overtime Shift Pattern MonFri 6am-2pm, MonFri -2pm-10pm 2wks Rotating Reference: Jo6795/PW The Company An excellent opportunity has arisen within a world leading manufacturer of specialist textiles to a wide variety of industries. The company has been established for over 40 years, with a manufacturing presence in north Manchester. They have grown based on its technological development and expertise, leading to a worldwide reputation for high quality products and services based on leading edge technology. Key Skills Apprentice Trained in Electrical or Mechanical Engineering Experience of Manufacturing Equipment Understanding of PPM Systems The Role The ideal candidate will come from an electrical or mechanical engineering background and have manufacturing machinery experience, within an FMCG process. You will have experience working within planned and preventative maintenance schedules, fast paced machinery, conveyor systems, machine fabrication, welding, bench fitting, hydraulics, pneumatics and swapping/rewiring motors, 3-phase. There is training and career development on offer, so the successful candidate will be in line to broaden their skills considerably. If you are interested in this role, please send a copy of your current CV using the details provided, interviews will be held locally, and the company is looking to recruit this role as soon as possible. ETS Consulting Ltd Recruitment specialists with specific areas of expertise in the Manufacturing, Technical, Engineering and Sales markets. ETS Consulting Limited act as an employment business and employment agency and are registered in England and Wales as ETS Consulting Limited, registered no 06164846. Registered office address 7 Stamford Square, Ashton Under Lyne, Lancashire, United Kingdom, OL6 6QU . If one of our consultants contacts you in relation to this role, please be aware that as part of our registration process you will be required to provide ETS Consulting with proof of your identity along with proof of your eligibility to work in the United Kingdom. TPBN1_UKTJ

Prestigious opportunity within an established technology team for a Senior Applications Support Analyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working. As our Senior Applications Support Analyst, you will be responsible for:- Performing routine operational tasks to ensure the stability, availability, and optimal performance of ICT applications Developing, managing, and supporting both existing and future ICT applications Leading and contributing to cyclical ICT projects and system upgrades Delivering outstanding customer service in line with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL V3 or working towards Previous experience in providing application support Ability to create technical documentation, knowledge-based articles and user guides Knowledge of reporting tools, SQL, Power BI or ETL Familiar with supporting Northgate Housing Management System (or similar) is advantageous Experience supporting repairs & scheduling systems (ROCC, DRS or similar) also advantageous but not essential In return, you will be rewarded with a range of fantastic benefits, including: 30 days holiday and all UK bank holidays plus one company shut down day Defined contribution pension scheme with an employer contribution of up to 10%. Automatic enrolment into a healthcare cash plan and private health insurance plan Access to our colleague benefit platform, which offers discounts on hundreds of high street brands Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children Enhanced maternity, paternity, and sick pay Discounted gym membership Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues. Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and sick pay Long service awards What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

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