Quality Assurance Test Manager
hace 1 día
City of London
About Us Zero Plus Ltd is a trusted technology services partner to the UK Government and corporate sectors. We deliver secure, reliable, and scalable solutions to multiple UK public sector organisations. Supporting more than 20,000 end users, our mission is to enable secure cloud and end user services guided by our Zero Trust Security Model. Our teams specialise in Identity Verification, Managed Endpoints, Threat Detection, Secure Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working alongside experienced technology professionals supporting mission critical government services. Why Join Zero Plus? • Great Location: Our modern offices in the Strand, London, place you at the heart of one of the city’s most vibrant areas, surrounded by history, culture, and excellent transport links., • High Impact Projects: Work on cutting edge projects in secure cloud adoption and Zero Trust Security across multi-platform estates., • Collaborative and Inclusive Culture: We are building a culture where people feel they belong, are supported, and can thrive. Every voice matter, and we actively encourage applications from people of all genders, ethnicities, abilities, and backgrounds, including LGBTQ+ communities and those from less advantaged socio-economic groups., • Growth and Development: As part of our evolving Future Operating Model, we are committed to your career growth. From personal development plans to technical certifications, we will invest in your learning so you can continue to grow with us., • Purpose Driven Work: At Zero Plus, your expertise directly supports national digital services, helping public sector organisations operate securely and confidently in complex environments. The Role We are looking for a Quality Assurance & Test Services Manager to lead and coordinate testing and quality assurance across Zero Plus’s End User Compute (EUC) solutions. This role covers the full lifecycle of testing activities, from strategy and planning through to execution and reporting, ensuring that desktop, mobile, VDI, and collaboration technologies are delivered to the highest standards of quality, security, and reliability. You will also provide governance oversight, drive continuous improvement, and mentor junior engineers to build testing maturity across the organisation. In this role, you will: • Define and own the test strategy for EUC projects, ensuring alignment with enterprise IT and security standards., • Develop detailed test plans, schedules, and resource models., • Oversee functional, regression, integration, UAT, and performance testing., • Manage test environments, data, automation frameworks, and tooling., • Ensure coverage across EUC technologies including Windows 10/11, Microsoft 365, collaboration tools, and VDI platforms., • Lead defect management, triage, and resolution processes., • Provide clear reporting on test progress, risks, and issues to senior stakeholders., • Ensure compliance with ISO/IEC 27001, IT governance, and change management processes., • Drive continuous improvement of testing methods, automation, and processes. This is a leadership role with real visibility, ensuring that secure, user-centric solutions are delivered consistently and effectively. What We’re Looking For We would love to hear from you if you have: • Proven experience as a Test Manager in enterprise-scale IT environments., • Strong background in EUC technologies (Windows 10/11, M365, AD, SCCM/Intune, VDI platforms)., • Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM)., • Experience in test automation and scripting for EUC environments., • Excellent communication and stakeholder management skills., • Experience managing offshore/onshore testing teams., • Current, valid SC clearance (to be transferred to Zero Plus). Desirable skills: • ISTQB Test Manager certification (or equivalent)., • Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption)., • Knowledge of cloud-based EUC solutions (Azure Virtual Desktop, Windows 365)., • Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we want our people grow and develop with us. So, if you do not quite meet every one of the requirements listed but feel you could excel in this role and be a great member of our team, we still encourage you to apply. How to Apply If you are ready to take the lead in delivering enterprise-scale testing and quality assurance with real impact, we would love to hear from you. 👉 Apply now