Maintenance & Operations Coordinator (Short-Let Properties)
23 hours ago
£22000–£45000 yearly
Full-time
London
We are seeking a proactive and dependable individual to join our team, focusing on the maintenance and operations of our short-let properties. This role primarily involves hands-on maintenance tasks, comprising about 60-70% of the job, with the remainder dedicated to guest interactions, including communication, check-ins, and property inspections. Key Responsibilities Maintenance (Main Focus): • Perform general handyman and maintenance tasks, such as minor plumbing, basic electrical work, repairs, painting, snagging, and furniture assembly., • Swiftly identify and resolve issues, escalating to the Maintenance Manager when necessary., • Conduct regular property inspections to ensure they are in top condition., • Assist with urgent maintenance issues and coordinate with contractors as directed by the Maintenance Manager., • Ensure all properties are safe, fully functional, and ready for guests. Guest & Operations Support: • Engage with guests before, during, and after their stay to ensure a pleasant experience., • Meet guests for check-ins, give property tours, and address any inquiries they may have., • Serve as the primary contact for guests during their stay, resolving any issues promptly., • Inspect properties post-cleaning to ensure cleanliness and standards are upheld., • Coordinate cleaning schedules and manage supplies. Requirements • Proven experience in maintenance or handyman roles is essential., • Comfortable with face-to-face interactions with guests., • Experience in short-lets, hospitality, or property management is advantageous., • Must be practical, organized, and capable of working independently. Salary • This is a full-time position with a salary ranging from £22,000 to £30,000 per year + Bonus (OTE £45000), depending on experience and based in London.