Bar Manager / Supervisor - Mezcal Kitchen JC

Join our team of passionate hospitality professionals!

We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker.

What You’ll Do:
Leadership & Standards

• Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals).
• Keep the location spotless, including bathrooms and guest areas.
• Motivate the team to complete their daily responsibilities and uphold company standards.
• No phone use during work hours — stay engaged and lead the team actively.
  Team Management
• Be available during peak hours (Thursday–Saturday).
• Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance.
• Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking.
• Interview, hire, and train new staff members.
• Ensure every team member signs and submits the employee handbook to Paola or Cris.
• Handle coverage if someone calls out — find a replacement or step in yourself.
  Training & Quality Control
• Train new team members in service, cashier operations, and delivery procedures.
• Maintain consistent drink and food quality from the team.
• Address performance issues promptly — guide, coach, or replace as needed.
  Customer Service & Operations
• Lead a warm, welcoming environment where every guest feels valued.
• Ensure staff greet guests, promote specials, and thank customers as they leave.
• Handle customer complaints, refunds, and system issues.
• Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed.
• Coordinate catering orders — all catering requests go through you.
• Keep menus and modifiers up to date on Clover and Otter.
• Confirm and plan for reservations through Wix.
  Inventory & Reporting
• Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies).
• Submit weekly reports on staff performance, service flow, and delivery capacity.
• Manage supply orders (soda, take-out, cleaning).
• Suggest improvements to enhance the guest experience — signage, layout, workflow, etc.
  Technology & Systems
• Troubleshoot POS, printer, or system issues as they arise.
• Limit phone/computer use to work-related tasks.
  What We’re Looking For
• 2+ years of experience in restaurant or hospitality management.
• Strong leadership and communication skills.
• Solid understanding of POS systems (Clover, Toast, or similar).
• Ability to manage multiple priorities during peak times.
• Hands-on attitude — willing to train, support, and work alongside the team.
• Experience with third-party delivery platforms a plus.
  Schedule
• Full-time position.
• Must be available Thursday–Saturday evenings and flexible during the week.
  Compensation
• Competitive salary based on experience.
• Weekly pay and room for growth within a fast-growing hospitality group.