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  • HVAC Service Technician
    HVAC Service Technician
    3 hours ago
    Full-time
    The Heights, Jersey City

    Haddad Plumbing and Heating Inc. is seeking a HVAC Service Technician to join our team. The HVAC Service Technician will support the HVAC department by performing preventative, corrective, and predictive maintenance, troubleshooting and service of commercial and industrial HVAC systems. HVAC Technician performs tests and analysis of data to assure the proper functioning of equipment and provides recommendations as appropriate. Essential Functions Perform maintenance and service repairs, install new units or replace parts for existing units according to specifications. Perform preventative maintenance and repair of commercial HVAC equipment as needed. Inspect equipment and perform diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks. Communicate with dispatch to ensure completion of scheduled job. Responsible for delivery and removal of parts and equipment needed to complete service work. Generate work orders that address deficiencies in need of correction. Adhere to safety standards and protocols while performing all job duties. Uses and maintains appropriate personal protective equipment (PPE) as prescribed by the company. Education, Qualities & Skills Required High school diploma or equivalent Must have OSHA 10 or 30 5 years of HVAC maintenance and repair experience. Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories. Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns. Be familiar with a wide range of equipment and troubleshooting techniques. Ability to show up to work on time and commitment to performing high quality work Valid NJ Driver’s License with a clean driving record. Compensation $20 - $25 Hourly depending on experience Position Type and Expected Hours of Work This is a full-time position, Monday – Friday 7:00 am – 3:30 pm and Saturdays as needed per job. Benefits Haddad Plumbing and Heating Inc. includes benefits such as health care, paid time off, and retirement savings.

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  • Customer Service Assistant
    Customer Service Assistant
    2 days ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    1 month ago
    Full-time
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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