240 Best a connect Jobs in Troy, New York (November 2025)

St. Catherine's Center for Children

Director of Marillac

14 days ago

Albany

Job Description DIRECTOR, MARILLAC HOMELESS SHELTER Location: Albany, NY Program: Homeless Services - Marillac Family Shelter Type: Full-time / Exempt Pay Range: $68,000– $75,000 (yearly) Schedule: Monday - Friday, 9:30am – 5:30pm and serve as Administrator on-call Job Ref. #: 0500 Our Mission St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview The Director of Marillac plans and directs the total operations of the program. Assures that the program operates according to the approved operating plan and within agency philosophy, mission, and guidelines as well as State regulations. The Director also maintains a respectful, supportive, caring, and family atmosphere for residents of the facility and staff members. The Director leads the Marillac Management Team, using the agency’s shared decision-making model. Position Requirements • Bachelor’s degree in the human service field with 3-5 years’ experience working in a human service agency as a supervisor. Supervisory experience in homeless services may be substituted in lieu of education., • Proficiency in computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.), and use secure Internet practices., • Excellent organizational skills, strong leadership and project management skills., • Certain deadlines and unanticipated developments may require flexibility to work during evenings, weekends, and/or holidays., • Ability to show flexibility in planning for future programming and to provide supervisory direction., • Demonstrated ability to work as a team member, while setting a precedent as a leader., • Exceptional judgment and critical thinking., • Excellent communication skills, both written and verbally., • Experience working in a human services agency., • A Clean and Valid New York State Driver’s License, with driving experience for at least one year, required*., • Must be willing and able to work in close proximity with the clients we serve., • Knowledge of community resources is highly beneficial., • Self-motivated and engaged, with a strong attention to detail., • Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels., • Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality., • Have a professional record of integrity, proven reliability and dependability., • Qualities of positivity, flexibility and adaptability to day-to-day changes with client needs and functioning. Essential Duties & Responsibilities include • Assumes responsibility for accomplishment of St. Catherine’s mission. As an agency Director, regularly participates in agency meetings and committees. Considers the impact of decisions on overall agency operations and other departments., • Promotes development of trauma informed treatment., • Works collaboratively with the Director of Human Resources, the Associate Executive Director (AED) for Homeless Services, and the Human Resources Recruiter to establish an effective system for hiring qualified staff and complying with personnel policies and procedures., • Oversees the completion of Health Home referrals for both children and adults., • Serves on the Coordinated Entry committee of the Albany County Coalition on Homelessness., • Works collaboratively with the Business Office to establish sound fiscal policies and procedures for development and maintenance of budget, staffing, management of purchasing and secure handling of money., • Develops and maintains strong relationships with funding and referral sources to ensure that service planning, development, and delivery of services is responsive to their needs., • Conducts annual performance evaluations for the staff he/she/they supervises., • Ensures completion of the 5-day initial assessment and treatment planning conference and all 14-day treatment planning meetings, ensuring that involved staff, consumers, referral agents and collaterals participate in planning and that assessment and treatment planning meet standards for individualized care, best practice and measurable outcomes., • Promotes development of:, • Critical Time Intervention, • Supported Employment, • Supportive Housing, • Trauma Informed Care, • Oversees an effective system for review and follow-up of Critical Incidents and collaborates with the Associate Executive Director f(AED) or Continuous Quality Improvement to establish procedures for optimal safety. Reviews all incident reports. Oversees preparation of monthly Critical Incident Report., • Enters critical incidents into the NYS Office of Temporary Systems SMS system on a regular basis, • Together with other members of the Marillac Management Team, the Director manages the overall operations of the program., • Establishes and maintains professional working relationships with staff members, service providers, community resource people, and residents according to all agency procedures, policies, and practices., • Collaborates with ACDSS and Schuyler Inn Priority Meetings to identify the most vulnerable families to admit to Marillac, • Plans and directs the complete operations of the program in accordance with NYS DSS Part 900 regulations and agency guidelines, procedures and policies., • Represents the program and the agency in various meetings with service providers and other agency personnel., • Directly supervises the Program Assistant, On-Site Case Managers, Assistant Director and Resident Assistant Supervisory Team. Plans, coordinates and implements program and staff development activities as necessary., • Intervenes and helps in conflict resolutions as it pertains to crisis or service plan delivery., • Actively contributes to the maintenance of a “client supportive” and respectful community., • Represents the facility in pre-discharge hearing as it relates to involuntary discharge of shelter families., • Assures that all record keeping requirements are documented to reflect accurate information as it relates to NYS DSS Part 900 regulations and agency guidelines, procedures and practices. Prepares and submits reports as required., • Networks with community agencies that will enable families to connect with the service delivery system., • Conducts and /or facilitates monthly staff meetings., • Coordinates and directs the efforts of facility staff in the delivery of services to the residents., • Communicates program issues and concerns to the Associate Executive Director of Homeless Services., • Pursues grants and collaborates with Agency development staff., • Manages preparation and participates in Program audits., • Collaborates and coordinates with other agency Management Teams., • In conjunction with the Management team and the Director of Training and Professional development, ensures provision of meaningful orientation and training for all department staff., • Conducts weekly Marillac Management Team Meetings, maintaining agenda and minutes for the meeting., • Participates in Strategic Planning and Leadership meetings., • Participates in monthly Quality Assurance meetings with the Associate Executive Director (AED) for Continuous Quality Improvement., • Develops, implements and participates in the department on-call schedule., • Additional position-related duties and responsibilities as assigned by the Associate Executive Director (AED) for Homeless Services. What We Offer You** • Competitive Pay with an Excellent Benefits Package, • Health Insurance options: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit, • Generous Combined Leave Time (CLT) and Paid Holidays!, • $500 Employee Referral Bonus, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program, • Pension Plan with Generous Agency Contribution, • 403b Retirement Savings Plan, • Life Insurance – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement* & Travel/ Mileage Reimbursement, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment About Us St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. If you would like to learn more about us or one of our many programs, please visit our website at: EEO Statement St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

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