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Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Clinical Supervisor. The Clinical Supervisor is responsible for the oversight and supervision of clinical staff including Advisors and Peer Support staff in the PROS program. This role ensures high-quality care delivery, operational efficiency, documentation compliance, and effective management of advisors. The supervisor will support the clinical and administrative functions of the program, with an emphasis on evidence-based practice, recovery-oriented service delivery, and regulatory compliance. Essential Duties & Responsibilities • Maintain compliance with all New York State Office of Mental Health policies and procedures., • Maintain organized and accurate documents and client records using AWARDS - electronic health record (EHR) database., • Provide individual and group supervision to Advisors and Peer staff., • Review clinical interventions, service planning, documentation, and treatment outcomes., • Offer guidance and support for complex clinical cases and client engagement strategies., • Foster professional development through feedback, training, and performance evaluations., • Collaborate with the Assistant Director with daily operations of the PROS program, ensuring effective service delivery and person-centered care., • Assist with scheduling, coordination of services, and troubleshooting operational issues in support of the team., • Collaborate with other departments and leadership to support program goals, ensure compliance, and track programmatic success through ongoing evaluation., • Provide orientation, supervision, and mentorship to clinical interns., • Coordinate intern schedules and learning objectives., • Ensure interns meet learning and ethical standards aligned with academic requirements., • Review assessments, IRPs (Individualized Recovery Plans), and clinical documentation for accuracy and compliance., • Monitor the timely completion of documentation to meet regulatory and agency standards., • Provide corrective feedback and coaching to staff as needed for documentation improvement., • Perform related duties as assigned by supervisor., • Produce comprehensive and descriptive progress notes with time, location, intervention and follow-up needed., • Assure Staff document all services within deadlines, • Complete required trainings in the areas of psychosocial rehabilitation, trauma-informed care, person-centered care, motivational interviewing and substance use disorders., • Other duties as assignedRequirements: Education & Experience • Licensed Master’s level clinician (LCSW, LMSW, LMHC, etc.) in good standing in NY., • Strong knowledge of recovery-oriented service models, including PROS., • Familiarity with clinical documentation standards, quality assurance practices., • Demonstrated leadership, organizational, and communication skills., • Working knowledge of computer software and electronic health record systems., • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards., • Knowledge of Medicaid, Social Security, and other entitlement systems., • Excellent interpersonal skills required., • Ability and willingness to regularly travel using public transportation throughout the boroughs and have flexibility in hourly/weekly schedule., • Spanish speaker a plus, • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external colleagues., • Excellent computer proficiency (MS Office – Word, Excel, and Outlook), • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service MHANC offers an extensive benefits package to full-time employees, which includes: • Medical, • Dental, • Vision, • Health Savings Account, • Flexible Spending Account, • 403(b) Retirement Plan, • Life Insurance, • Paid Time Off, • Paid Sick & Safe Leave, • Long Term Disability, • Short Term Disability, • Paid Holidays, • Employee Assistance Program, • Pre-Tax Commuter Benefit