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Experienced Barista – Join Our Team! We are looking for dedicated and detail-oriented Baristas to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role A barista is a key position, responsible for creating a positive experience for every customer. The role involves a combination of customer service, beverage preparation, and maintaining a clean and efficient workspace. The Barista acts in accordance with the company’s mission and values, and consistently follows our standard operating procedures and hospitality goals. Core Responsibilities * Customer Service: This is a very important part of the job. Baristas greet customers, take orders accurately, and provide recommendations. They create a friendly and welcoming atmosphere, build rapport with regular customers, and handle any customer inquiries or complaints with professionalism. * Beverage and Food Preparation: Baristas are skilled in preparing a wide range of beverages, including espresso-based drinks, drip coffee, teas, and other specialty drinks. This includes operating espresso machines, grinders, and other equipment, as well as following specific recipes and presentation standards. Baristas may also prepare food items like pastries and other snacks. * Cash Handling and Point-of-Sale (POS) System Operation: Baristas accurately process customer payments, whether with cash, credit cards, or mobile apps. They are responsible for managing the cash register and using the POS system to enter orders correctly. * Maintenance and Cleanliness: A barista's role extends beyond the counter. They are responsible for keeping their workspace clean and organized, which includes wiping down counters, cleaning equipment, restocking supplies, and ensuring all areas meet health and safety standards. * Inventory Management: Baristas assist in tracking and restocking inventory, from coffee beans and milk to cups and napkins. Key Skills and Qualifications To be successful as a barista, you need a combination of soft skills and technical abilities: * Customer Service Skills: This includes a friendly and approachable demeanor, effective communication, patience, and the ability to handle high-pressure situations with a positive attitude. * Knowledge of Coffee: While training will be provided, a passion for and knowledge of coffee and tea is a major asset. This includes understanding different types of beans, roasts, and brewing methods. * Technical Proficiency: You need to be able to operate coffee-making equipment, such as espresso machines and grinders, safely and efficiently. The ability to create latte art is a plus. * Multitasking and Time Management: A coffee shop can be a fast-paced environment. Baristas must be able to manage multiple orders at once, prioritize tasks, and work efficiently to keep up with demand. * Attention to Detail: Accuracy in order-taking, following recipes, and maintaining cleanliness is crucial for providing a consistent and high-quality product. * Teamwork: Baristas work as a team, so the ability to collaborate effectively with coworkers is essential for a smooth operation. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Pay rate starting at $17.00. We guarantee our baristas will earn a minimum of $23.00 per hour inclusive of tips (we will pay the difference if not!), • Medical, vision, and dental insurance., • 401(k) Plan with 3% salary match annually, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

Experienced Barista – Join Our Team! We are looking for dedicated and detail-oriented Baristas to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role A barista is a key position, responsible for creating a positive experience for every customer. The role involves a combination of customer service, beverage preparation, and maintaining a clean and efficient workspace. The Barista acts in accordance with the company’s mission and values, and consistently follows our standard operating procedures and hospitality goals. Core Responsibilities * Customer Service: This is a very important part of the job. Baristas greet customers, take orders accurately, and provide recommendations. They create a friendly and welcoming atmosphere, build rapport with regular customers, and handle any customer inquiries or complaints with professionalism. * Beverage and Food Preparation: Baristas are skilled in preparing a wide range of beverages, including espresso-based drinks, drip coffee, teas, and other specialty drinks. This includes operating espresso machines, grinders, and other equipment, as well as following specific recipes and presentation standards. Baristas may also prepare food items like pastries and other snacks. * Cash Handling and Point-of-Sale (POS) System Operation: Baristas accurately process customer payments, whether with cash, credit cards, or mobile apps. They are responsible for managing the cash register and using the POS system to enter orders correctly. * Maintenance and Cleanliness: A barista's role extends beyond the counter. They are responsible for keeping their workspace clean and organized, which includes wiping down counters, cleaning equipment, restocking supplies, and ensuring all areas meet health and safety standards. * Inventory Management: Baristas assist in tracking and restocking inventory, from coffee beans and milk to cups and napkins. Key Skills and Qualifications To be successful as a barista, you need a combination of soft skills and technical abilities: * Customer Service Skills: This includes a friendly and approachable demeanor, effective communication, patience, and the ability to handle high-pressure situations with a positive attitude. * Knowledge of Coffee: While training will be provided, a passion for and knowledge of coffee and tea is a major asset. This includes understanding different types of beans, roasts, and brewing methods. * Technical Proficiency: You need to be able to operate coffee-making equipment, such as espresso machines and grinders, safely and efficiently. The ability to create latte art is a plus. * Multitasking and Time Management: A coffee shop can be a fast-paced environment. Baristas must be able to manage multiple orders at once, prioritize tasks, and work efficiently to keep up with demand. * Attention to Detail: Accuracy in order-taking, following recipes, and maintaining cleanliness is crucial for providing a consistent and high-quality product. * Teamwork: Baristas work as a team, so the ability to collaborate effectively with coworkers is essential for a smooth operation. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Pay rate starting at $17.00. We guarantee our baristas will earn a minimum of $23.00 per hour inclusive of tips (we will pay the difference if not!), • Medical, vision, and dental insurance., • 401(k) Plan with 3% salary match annually, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.