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Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe’re seeking a proactive and driven Customer Success Enablement Manager to join our growing team. In this role, you’ll be instrumental in designing and delivering the training, tools, and processes that empower our CS organization to deliver exceptional customer experiences at scale. As an Enablement Manager, you’ll support our Customer Success team and work closely with Sales, Product, and Marketing teams to ensure consistent messaging, impactful onboarding, and continuous learning across the organization. Your efforts will directly influence team performance and customer value, establishing you as a key player in shaping the future of how Canary enables success for both our people and our customers.Responsibilities • Design, deliver, and manage onboarding programs that ramp new CS team members quickly., • Create and run workshops, product demos, and skills training to improve CS effectiveness., • Develop ongoing enablement initiatives to keep the team sharp as products and processes evolve., • Build and maintain playbooks, best practice guides, enablement videos, and internal documentation., • Partner with CS leadership to create scalable resources that improve team performance., • Help scale a global CS organization by tailoring enablement programs to fit local contexts while maintaining consistency worldwide., • Own new hire/team tooling and best practices, ensuring smooth access, documentation, and training., • Optimize CS processes, workflows, and tools (e.g., Notion, Gainsight, Gong, Salesloft, etc)., • Measure the impact of enablement programs and continuously refine based on feedback and data., • Drive innovation by embedding AI into team workflows, helping the CS team work smarter and deliver more value., • Collaborate with Product, Marketing, and Sales teams to ensure CS messaging is consistent, accurate, and up to date., • Champion knowledge-sharing and foster a culture of continuous learning within the CS org.Qualifications, • 2–4+ years in Customer Success, Enablement, or a similar role., • Proven experience building training, playbooks, or enablement content for customer-facing teams., • Strong presentation and communication skills; able to engage and inspire teams., • Excellent facilitation and workshop leadership skills., • Strong project management skills with the ability to prioritize and execute effectively., • Familiarity with CS methodologies and tools (e.g., Gainsight, Salesforce, customer health scoring)., • Highly organized, analytical, and comfortable in a fast-paced startup environment.

Job DescriptionOverviewAt Addition Wealth, we’re on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life’s financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money. We’re not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisions—leveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you’ll have the opportunity to solve complex challenges, push the boundaries of what’s possible, and create tools that truly make a difference. Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider’s 54 Promising Fintech Companies to Watch, honored with UBS’ Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We’ve also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we’re building something extraordinary—and we’re just getting started. About the RoleAddition Wealth is looking for an Enterprise Client Success Manager to nurture and grow relationships within our most important enterprise accounts. You’ll be a key partner to our clients — supporting adoption across end users, ensuring a smooth, high-impact experience throughout the client journey, and building trust with stakeholders to drive long-term growth. This role is also product facing and technical in nature. This means you’ll be able to help define our product roadmap, own rollouts/implementation and also be responsible for product QA as the business owner for select features. If you thrive in relationship management, technical product implementations and prioritization, love improving operational processes, and enjoy solving complex client needs with a strategic and hands-on approach, we’d love to hear from you. You’ll succeed in this role if you’re client-obsessed, detail-oriented, data-savvy, and excited to help shape how we scale our Enterprise business.We're looking for the following: • A strong executor who enjoys getting into the weeds, can work independently, build from scratch and get things done., • You take the time to understand each client’s unique goals and long-term objectives, and adapt your approach to help them succeed — leading to stronger relationships and measurable outcomes., • You’re a hands-on partner in the day-to-day — solving problems, fielding feedback, and ensuring our product fits seamlessly into client workflows., • You love to understand the technical pieces of the product and can figure out how to, • A clear communicator with strong interpersonal instincts — unafraid to speak your mind and build trust across both internal and external stakeholders., • You have a track record of using data and strategic thinking to drive results in client-facing roles like account management, customer success, consulting, or business operations., • You have 5+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations — with a strong track record of using data and strategic thinking to drive results., • Experience in fintech, financial services, wealth management and/or insurance is preferred What you'll work on:, • Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless, high-quality experience at every stage. You'll play a key role in setting up accounts for success, guiding adoption, and helping our enterprise partners deliver value to their end clients., • Act as a trusted day-to-day contact, helping clients navigate questions, share feedback, and get the most out of the product., • Use data and insights to spot trends, identify opportunities, and support account growth strategies., • Join client conversations to reinforce value, align on priorities, and help drive progress across key initiatives., • Contribute to the evolution of our internal tools and processes, helping lay the groundwork for scalable enterprise account management.What you'll get:, • Strategic Exposure to Key Enterprise Accounts - Gain front-line experience with our most critical enterprise clients. In this role, you’ll work closely with senior stakeholders, supporting relationship growth, identifying expansion opportunities, and contributing to long-term client success., • Product & Technical Experience - This is not just a customer support or client account management role. You will stretch into product and collaborate closely on product scoping (including owning the business requirements for our newest products), implementation, QA and more., • Cross-functional collaboration - Partner with product, operations, CRM etc to influence roadmap decisions, surface client insights, and deliver a cohesive customer experience., • Flexibility - We believe in flexibility as long as you can deliver on strong outcomes for our clients., • Endless growth - We care about your professional and personal growth. Stretch into areas that interest you and grow with the company as we scale, • Mission Driven - You’ll see the product of your work – directly improving the financial health of millions of people in the US through access to high quality financial expertiseWe also offer great benefits & perks including:, • Competitive salary: We know it’s a competitive market out there, and we offer competitive salaries to our employees, • 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals., • Work from anywhere: We're remote first with a home base in NY., • Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account., • Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies., • Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave., • Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays., • Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!

Job Description Company Founded in 2018 by CPAs, tax attorneys, and software developers, Taxbit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. Taxbit's Software-as-a-Service (SaaS) platform streamlines and automates customers' tax reporting and accounting activities for digital assets. Trusted by leading crypto, tech, and traditional enterprises, Big 4 accounting firms, and government agencies (including the IRS), Taxbit solves compliance challenges at scale amidst an ever-evolving regulatory landscape. Taxbit is backed by leading Silicon Valley VCs with teams located in New York City, San Francisco, Seattle, Salt Lake City, and Europe. The Role As a Customer Success Manager overseeing our Accounting Products, you'll be a key contributor to Taxbit's customer service organization and a critical team member driving customer and business success while operating as an accounting subject matter expert. Your role will include: • Providing best-in-class user experience by assisting with customer implementations and playing a leading role in technical accounting discovery and solution delivery, • Be the subject matter expert for Taxbit's Enterprise Accounting products, becoming intimately familiar with our products and supporting product development through testing new features, performing quality control for client implementations, and providing critical product feedback, • Be a US GAAP domain expert with respect to digital asset accounting and reporting, • Being a Customer Operations lead to support execution of our enterprise solutions, • Delivering amazing experiences to Taxbit partners and customers; we hold ourselves to a high standard of excellence, • Being an expert in Taxbit's market solutions in order to adequately communicate market impact and product value to external parties, • Being a strong SME resource for customers and internal stakeholders, • Being an expert in accounting, sub-ledger technology, and period end workflows to support client needs Key Responsibilities • Drive successful customer relationships by being the key point of contact, • Strong performer on Customer Operations to drive delivery on engagements with enterprise customers, • Partner with product to ensure the quality and integrity of Taxbit products, • Leverage subject matter expertise in complex digital asset accounting topics to better support Taxbit customers, • Be "hands-on" in serving internal stakeholder and client needs (including system discovery, product testing, implementations, and customer success), • Evaluate the current needs within customer processes and work cross-functionally to determine how best to meet customer needs, • 5+ years of accounting experience working in public accounting or industry (experience working with digital asset accounting is a plus), • Degree in accounting (preferably a masters degree), • CPA certification, • Exceptional organizational and management skills; ability to juggle multiple projects and disparate information, • Critical thinker with strong analytical and problem-solving skills; high attention to detail and thoroughness in approach, • Team player who is eager to roll up their sleeves and contribute from day 1; brings a great attitude, work-ethic, and eagerness to learn and develop, • Detailed oriented, proficiency with Excel, and ability to develop new/pertinent skill sets, • A passion for digital assets and solving critical accounting and reporting needs in the space (deep familiarity with the digital asset landscape is a plus), • Ready to identify and perform job functions with minimal supervision, • Strong desire to keep up with emerging issues, news, and best practices within the industry The base salary range for this role is $90,000 - $165,000. This role is eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications. Taxbit in the News Corp Press Forbes America's Best Startup Employers Deloitte Top 10 Fast 500 Award Forbes FinTech 50 Recent Product Announcements Taxbit Announces AI Enabled Rules Engine for Crypto Accounting Taxbit Launches DAC7 Compliance Solution for Digital Marketplaces Taxbit Introduces The First Enterprise-Grade Legal Entity Support Solution for Digital Assets Taxbit Launches Innovative CESOP Reporting Solution for Digital Assets TB Thought-Leadership Pieces Fortune - Future of Finance NASDAQ - How Regulation and Technology Are Bridging the Gap Between Tradfi and Crypto Future of Finance Roundtable Event (Video) Coindesk - The Tax Implications of Sam Bankman-Fried's Conviction Fox Business - AI tools streamlining accounting workflows and opening capacity for innovation Bloomberg Tax - Is Anyone Paying State Taxes on Bitcoin and NFTs? (Podcast) Alliance/ Partner Announcements IRS Taps TaxBit to Audit Bulk Crypto Transactions Disclaimers • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired., • Employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company. This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

Job DescriptionYour Opportunity at ARC’TERYX:You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand’s evolution, as we continue to commit to bold objectives both in stores and in our communities. You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs. You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.As a Barista at Arc’teryx, here’s what you’d be doing: • Delivering a best-in-class brand experience to our guests through carefully crafting our menu offering and being engaged and attentive to their needs, • Championing Arc’teryx as a brand ambassador both in-store and in the community, • Developing your passions both in and out of the store with the support of the team, • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives, • Providing feedback on in-store experience to help drive sales, • Ensuring work areas are kept clean and meet Health and Safety standards, • Ensuring space and equipment are regularly cleaned and maintained as directed by your Cafe Manager, • Maintaining an open, collaborative relationship with your team and store leadership, • Supporting with and participating in various store tasks as assigned by the leadership team, • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)Are you our next Barista at 580 Broadway?, • You are passionate about delivering exceptional customer service, • You love to have fun at work, and hold yourself accountable to what is required of you, • You are self-motivated, and enjoy problem solving, • You remain highly flexible and adaptable when faced with ambiguity, • You effectively balance autonomy and collaboration, • You inspire breakthrough thinking and continuous improvement, • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right, • Your passion for your work is paralleled by your passion for getting outside and living itExpectations:, • All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis., • You are fully accountable for and oversee the execution of all deliverables on the Barista Role and Responsibilities document, • Under the direction of the Cafe Manager and General Manager, you perform/complete other additional projects, duties, and assignments as required and/or by requestAvailability Requirements:, • You are available for a minimum of one open, one close and one weekend shift each week, • Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager, • Full Time – 30- 40 hours per week (5 days per week), • Part Time – 10- 30 hours per week (2-4 days a week)A reasonable estimate of the pay range is USD$23.10 - USD$27.20 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.Details: Compensation:Hourly #LI-Onsite Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it BetterWe believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Do you want to be a part of a one-of-a-kind deep technology teams deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified partner success manager to work closely with our core team. When our founders started Verneek four years ago, AI was still the niche academic bubble they lived in, with the early signs of technology breakthrough! We've had tectonic shifts in the public AI landscape ever since, but our founding conviction has stayed the same: "the best path forward for building the most helpful AI for the benefit of society is to build AIs with deep domain expertise". We have now helped millions of consumers, through partnerships with various enterprises, all served through our deep domain expert AI agents that are built on top of our AI platform. Three years ago, we believed that the time was ripe for human language to become the new holistic interface for interacting with a lot of our everyday environments in the consumer space, and we couldn't be more right about what the technology requirements for enterprise adoption should be! We are now in partnership with some of the largest enterprises and helped them delight their users while increasing revenue and decreasing operation costs. From your day one, you will have an immediate impact on our mission by working closely with our founders to help streamline strategic initiatives, overseeing project management, and communicating with the partners, and beyond. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising, interdisciplinary collaboration, and people management. You are expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape. Every day, you'll get to learn first-hand how our executive team solves very unique and highly complex interdisciplinary problems in a variety of business functions. Verneek is an an early-stage startup, so we'll be moving super-fast, constantly learning, and there are no legacy obstacles on your way to make a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Oversee a variety of strategic business development initiatives, from inception till successful execution, under the guidance of the executive team., • Assist and communicate with executives in decision-making, program management, and operations, • Improve current processes and optimize organizational procedures for efficiency and productivity, • Devise new plans on the fly in a fast-paced, ever-changing, and highly uncertain environments, • Oversee daily operations in collaboration with executives., • Develop and build on relationships with various internal and external parties, as needed, • Serve as a subject-matter expert for delegated matters, handling inbound and outbounds inquiries, developing action plans, and assisting with preparation and dissemination of communications, • Develop deep understanding of Verneek's product, and its evolving features, • Gather meaningful feedback from the business owners and end users, helping make Verneek's technology, product, and go-to-market motions more efficacious. Requirements • 7+ years of experience in a business management, operation consulting, or executive role (managing multiple teams and leading strategic initiatives), • Master of Business Administration (MBA) in finance or related fields, • Some legal experience, • Working knowledge of finance, book keeping, contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications Stellar medical, dental, vision, disability, and life insurance Daily private Chef lunch, curated to personal diets Transportation Benefits 401K matching contributions Flexible PTO Visa/Green Card Sponsorship Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? * B2B Software Customer Success Expert: You've managed customers with 5-6 figure ACVs, and always take a pro-active approach that is thoughtful and detail-oriented. * Customer Focused: Build and maintain strong, long-lasting customer relationships. You'll be the go-to for our customers who keenly understands their business needs and how PermitFlow can fit in to their growth and success. * Thought Leader: Act as a key player in the CS process, iterating adoption all the way through advocacy. * Analytical: You're take a data-driven approach and are able to gather, format, and interpret data to leverage in customer conversations. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes. * Manage a book of business comprised primarily of contractors and developers in the construction industry and nurturing stakeholder relationships with decision makers and influencers * Own customer rollout, lifecycle management, renewal and expansion for your book of business * Collaborate with our Permit Operations team to onboard clients and ensure their continued satisfaction with the platform * Proactively build and project-manage intervention plans for at-risk customers * Engage with Product and Operations leadership to provide user feedback and play a key role in developing the product roadmap * Collaborate with the Head of Customer Success on internal initiatives, building process and laying the groundwork for future CSMs The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * 4+ years of experience within the early stage tech startup space * Excellent communication and negotiation skills, with the ability to deliver presentations and demonstrations effectively * Self-motivated and driven, with a passion for building strong customer relationships * Willing to dive in head first in the face of challenges and ambiguity * Experience in the construction industry (and ideally permitting) is a strong plus! 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $110K - $150K

Job DescriptionCompany Summary:Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang AI, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact. What Your Experience Will Be: As a Client Experience Manager at Slang AI, you’ll own the end-to-end customer journey for our SMB clients — from onboarding through long-term success and day-to-day support. You’ll guide customers through their initial rollout, transition seamlessly into serving as their long-term success manager, and directly manage the support inbox during business hours, where many of their most important interactions occur. Because support volume is currently low (fewer than 60 inquiries per month across 1,500+ customers), this role offers the opportunity to both deliver excellent frontline support and help design how support scales as we grow. You’ll gain unique visibility into customer needs in real time while influencing the tools, processes, and standards that will shape support as the business expands. This unique scope means you’ll be both a strategic advisor and a hands-on partner, ensuring customers launch smoothly, adopt key features, resolve challenges quickly, and realize the full value of Slang. By owning these critical touch points, you’ll have a large sphere of influence over customer outcomes, shaping retention, adoption, and satisfaction across a significant segment of the business. In addition, you’ll play a key role in our digital customer success program — helping define and refine automated success sequences to ensure accuracy, consistency, and strong adoption results. This work ensures customers experience the same hospitality-first service at scale, while giving you a direct impact on how Slang drives measurable results for our clients. Why You Belong Here & How You Will Grow:At Slang, we believe success starts with great execution and great service. In this role, you’ll gain valuable experience managing full customer lifecycles and working with hospitality operators in a fast-paced environment. You’ll learn how to onboard, support, and grow a book of business with autonomy, while contributing to scalable processes that improve outcomes across the team. We offer training, feedback, and growth opportunities to help you level up in customer success, technical product fluency, and strategic account management.What Success Looks Like • Driving Long-Term Success: You are responsible for the health and success of your assigned accounts. You ensure customers are seeing clear outcomes, meeting their goals, and staying on track for renewal., • Building Trusted Relationship: You build strong relationships with a range of customer stakeholders — from General Managers to Operations Leaders — and know how to tailor your approach depending on their needs., • Renewals & Retention: You own the renewal process and are accountable for maintaining and growing account revenue. You identify risks early, take action to resolve issues, and keep customers satisfied and committed., • Surfacing Growth Opportunity: You surface expansion opportunities (e.g. additional locations or use cases) and work with Sales to execute. You contribute to the team’s Net Revenue Retention (NRR) goal., • Feature Adoption & Product Fluency: You guide customers through product updates, encourage usage of key features, and tie adoption back to business outcomes. You’re expected to understand and explain Slang’s value., • Onboarding and Success Planning: You create simple account plans to track customer goals, key contacts, risks, and growth potential. You align internal teams around each plan to support execution., • Voice of the Customer: You escalate customer feedback internally and contribute insights that improve product and service. You partner with Product and Support to advocate for customer needs., • Hospitality-First Service: You respond quickly, handle challenges with professionalism, and make interactions easy for customers. You aim to create a positive experience in every conversation.What You Will Bring, • Customer Focus: You care about helping customers succeed. You’re responsive, thoughtful, and proactive., • Experience: 3+ years of experience in customer success, account management, or client-facing roles. Background in restaurants or hospitality tech is strongly preferred., • Business Acumen: You understand restaurant operations and how to align Slang’s value with business goals. You’re comfortable working with executives and frontline staff alike., • Communication: You’re clear and concise in both written and verbal communication. You know how to explain ideas, give updates, and lead customer conversations., • Ownership: You manage your book of business with attention to detail. You’re accountable for renewals, engagement, and outcomes., • Adaptability: You’re comfortable in a fast-changing environment and open to feedback. You handle ambiguity and know how to prioritize.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We’re hiring a Customer Success Operations Manager to join our growing CS Ops team, supporting the Senior CS Operations & Strategy Manager. In this role, you’ll play a central part in building the systems, processes, and insights that enable our CS team to scale and deliver an exceptional post-sales experience. Your mission: to scale our CS operations by enhancing tooling, streamlining workflows, and unlocking actionable insights that help the team deliver better outcomes across implementation, retention, and expansion. You’ll take ownership of key operational workstreams, including tooling administration, data auditing, and analytics, while collaborating cross-functionally with Product, Sales Ops, and Finance to evolve our post-sales systems.Responsibilities • Support CS Operations: Partner with the Senior CS Operations & Strategy Manager to execute projects, troubleshoot workflow issues, and analyze data to support strategic decisions., • Support GTM Data Needs: Respond to ad-hoc analytics and data ticket requests from CS and other GTM teams, delivering timely, accurate insights to inform decision-making, • Own Reporting Infrastructure: Create dashboards and reporting frameworks that surface actionable insights across implementation, adoption, risk, renewals, and NRR., • Ensure Data Integrity: Own data hygiene across platforms, resolve discrepancies in customer data, and maintain accurate segmentation and health score logic., • Drive Operational Efficiency: Analyze and improve CS processes to reduce manual work, increase team efficiency, and ensure scalability of workflows like onboarding, QBRs, and renewal tracking., • Manage Tooling & Automation: Manage and optimize the CS tech stack (Gainsight, Salesforce, Gong), implement lifecycle automations, and support feature rollout and user adoption across the team., • Maintain Documentation: Create and maintain documentation for processes, procedures, and best practices.Qualifications, • Bachelor's degree in Business Administration, Operations Management, or a related field., • 1 - 3 years of experience in Operations, Business Analytics, or a similar analytical role., • Proficiency in SQL is required – must be able to write and troubleshoot complex queries independently., • Proficiency in advanced Microsoft Excel, including pivot tables and data modeling, is required., • Strong attention to detail, analytical skills, and ability to proactively solve problems., • Ability to manage multiple workstreams, communicate clearly, and collaborate cross-functionally., • Preferred proficiency in Salesforce or a similar CRM.

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium's AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership. What you will be doing: • Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products, • Act as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership visits per week, • Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations, • Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products, • Proactively engage with customers during the renewal process to secure renewals and drive customer retention., • Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage, • Proactively anticipate and address potential challenges to ensure a seamless customer experience., • Develop strong relationships with customers and become a trusted advisor. This role requires approximately 50% travel within the assigned region What you should have: • Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products, • Demonstrated ability to go above and beyond to maximize retention save %, • Demonstrated experience and success in a customer success or account management role, • Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs), • Ability to provide strategic contributions through proven active involvement in shaping departmental strategies, • Excellent problem-solving and analytical abilities to understand and address customer challenges effectively., • Scored top 10% in your performance reviews for the past 3 years, • 3+ years Automotive experience, • 5+ years Customer success, consulting, onboarding, or account management experience, • 3+ years B2B software experience, • 4-year degree required, • Open and transparent culture, • Life insurance, long and short-term disability coverage, • Paid maternity and paternity leave, • Fertility Benefits, • Generous vacation time, plus three 4-day summer holiday weekends, • Excellent medical, dental, and vision benefits, • 401k Plan, • Bi-annual swag drops with cool Podium gear and apparel, • A stellar HQ (Utah) gym with local professional coaches and classes offered

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As the Customer Success Account Manager, you will act as the key commercial point of contact in a customer-facing capacity, responsible primarily for the retention & expansion of your accounts. You will directly own and grow relationships with strategic accounts. Your mandate is to drive retention, revenue expansion, and customer advocacy across our most valuable clients. You will play a pivotal part within our post-sale motion, building executive relationships with decision makers and champions of your customers, defining success metrics, and championing a customer-obsessed mindset across PolyAI. This is a pivotal role for a high-growth, enterprise-focused AI company in the customer experience and contact center space. Key Responsibilities • Own and grow up to 15 enterprise accounts, delivering outcomes across retention, upsell, and expansion, • Serve as the main point of contact for all your clients, managing high-level relationships and ensuring long-term strategic alignment, • Build and execute account and customer success plans defining growth strategies in collaboration with Deployment, Product, and Engineering, • Leverage customer insight dashboards to monitor customer health, product usage, revenue growth, and churn risk, • Lead business reviews, roadmap sessions, and stakeholder briefings across a diverse client base, • Drive commercial outcomes including renewals, upsell opportunities, and advocacy initiatives, • Synthesize customer feedback into actionable insights for product and go-to-market teams, • 4+ years in post-sales customer facing commercial roles, ideally in Enterprise SaaS, • Experience in Customer Experience, Contact Center, or Conversational AI domains is a strong advantage, • Proven success in hitting and over-exceeding on commercial targets including Gross Revenue Retention and upsell quotas, • Demonstrated commercial acumen: driving renewals, expansion, and account strategy, • Strong executive presence and experience engaging with CxO-level stakeholders, • Excellent communication and presentation skills; confident in leading strategic discussions, • Highly collaborative, with a track record of partnering cross-functionally to drive outcomes We provide a competitive salary range for this role - which is $145,000 – $165,000 OTE depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven 🏥 Healthcare plan, including voluntary Health Insurance, covering services such as care for pregnant people and newborns, annual physical exams, dental care and more At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? As our second Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. ✋ Who you are? As our first Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 🤖 Disrupting a Stale Analytics Market Polar is revolutionizing the Shopify analytics space with modern data infrastructure built for agentic orchestration—positioning us at the forefront of AI-driven commerce automation. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce & Data Experts Our team brings experience from leading eCommerce SaaS platforms & Silicon Valley data unicorns, united by a mission to build the next industry leader. Customer Support @ Polar Analytics Customer Support at Polar is where empathy meets expertise. Our team ensures thousands of DTC entrepreneurs get the data insights they need to grow their brands, while building scalable support systems that evolve with our rapid growth. You'll be the voice of our customers internally and the face of Polar externally, working alongside a passionate team dedicated to making eCommerce data accessible and actionable. Why This Role? • Empower entrepreneurs daily - Help thousands of DTC brands unlock growth through data, with solutions they rely on every single day to make critical business decisions, • Join our explosive growth story - Be part of one of the most exciting moments in our journey as we scale, backed by proven product-market fit and 100+ 5-star Shopify reviews, • Master the DTC ecosystem - Get insider access to the fastest-growing consumer brands (from $1M to $1B revenue) and become a knowledge expert in eCommerce, data analytics, and emerging industry trends, • Shape our support evolution - Lead the transformation from reactive support to proactive, scalable systems that anticipate customer needs and drive product improvements What's the Scope? • Multi-channel customer advocacy - Manage customer requests across Intercom, Slack, and email with exceptional response times (≤15 minutes) and resolution quality (≤2 days), maintaining 95%+ CSAT scores, • Technical problem-solving leadership - Triage and prioritise tickets in Jira, handle Level 1 support issues independently, and collaborate seamlessly with engineering teams on Level 2 escalations with comprehensive context and documentation, • Build scalable support infrastructure - Create self-serve documentation, FAQ content, diagnostic tools, and automated solutions that help customers solve problems independently as we scale to support thousands of brands, • Process optimisation and innovation - Identify bottlenecks in current support workflows, propose data-driven improvements, and implement systems that reduce ticket volume while improving customer satisfaction, • Voice of the customer champion - Transform customer feedback into actionable product improvements, working directly with Tech and Success teams to influence our product roadmap and feature prioritisation, • Knowledge transfer and training - Develop internal documentation, train team members on complex product features, and contribute to our growing knowledge base that serves both customers and internal teams This job is made for you if: • You're passionate about eCommerce and data - You understand the DTC landscape, get excited about helping brands make data-driven decisions, and can speak confidently about metrics like CAC, LTV, ROAS, and conversion optimisation, • You have proven B2B SaaS support experience - Previous customer-facing experience in early-stage startups or small companies with hands-on, scrappy environments where you've worn multiple hats and driven process improvements, • You excel at structured, clear communication - Exceptional written and verbal English skills with the ability to explain complex technical concepts simply, provide detailed context in escalations, and maintain professional correspondence across all channels, • You have strong technical curiosity - Bachelor's degree or equivalent in business/engineering, comfort with data concepts, willingness to learn SQL basics, and ability to troubleshoot technical issues independently, • You thrive with ownership and strategic thinking - Ready to take our US support operations to the next level with proactive improvements, systematic problem-solving, and big-picture thinking that considers broader organisational impact We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (20 mins): A call to talk through your current/past experience and your motivations and tell you more about Polar Analytics., 2. Role Fit Interview (30 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (30 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Two non-negotiable values: We want to be a 10x startup - starts with everyone having 10x impact The superceding principle. Prioritize actions with the highest expected impact. If it does not move the needle, do not do it. Customer obsession - exists only to help users. We exist to create value for brands and users. Never ship or act in ways that harm them. Every initiative must clearly increase user value or remove friction to realizing value. Some operating principles The only way to win is to move fast * Try 100 things vs the competitor’s one attempt * Action precedes information Every person and every system improves each week. * Growth is compounding. * Hold a weekly retro and a weekly forward plan. Be ruthless on standards, never rude in delivery. * Disagree directly, commit fully once a decision is made. We are here to win, not to be right, or to do what we wish * Do what it takes to win. “Not my scope” is not an excuse. Do what makes us win, not what we feel like doing. * Set goals you believe in, then hit them. If at risk, reforecast early with a plan to close gaps. Behaviors we do not tolerate * Low or no impact. * Lack of desire to win. * Accepting passive failure. * Actions that harm users or sacrifice long‑term user value. * Politics and “winning the argument” over winning the market.

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job DescriptionOverviewAt Addition Wealth, we’re on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life’s financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money. We’re not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisions—leveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you’ll have the opportunity to solve complex challenges, push the boundaries of what’s possible, and create tools that truly make a difference. Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider’s 54 Promising Fintech Companies to Watch, honored with UBS’ Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We’ve also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we’re building something extraordinary—and we’re just getting started. About the RoleAddition Wealth is looking for an Enterprise Client Success Manager to nurture and grow relationships within our most important enterprise accounts. You’ll be a key partner to our clients — supporting adoption across end users, ensuring a smooth, high-impact experience throughout the client journey, and building trust with stakeholders to drive long-term growth. If you thrive on relationship management, love improving operational processes, and enjoy solving complex client needs with a strategic and hands-on approach, we’d love to hear from you. You’ll succeed in this role if you’re client-obsessed, detail-oriented, data-savvy, and excited to help shape how we scale our Enterprise business. We're looking for the following: • A strong executor who enjoys getting into the weeds, can work independently, build from scratch and get things done., • You take the time to understand each client’s unique goals and long-term objectives, and adapt your approach to help them succeed — leading to stronger relationships and measurable outcomes., • You’re a hands-on partner in the day-to-day — solving problems, fielding feedback, and ensuring our product fits seamlessly into client workflows., • A clear communicator with strong interpersonal instincts — unafraid to speak your mind and build trust across both internal and external stakeholders., • You have a track record of using data and strategic thinking to drive results in client-facing roles like account management, customer success, consulting, or business operations., • You have 3+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations — with a strong track record of using data and strategic thinking to drive results.What you'll work on:, • Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless, high-quality experience at every stage. You'll play a key role in setting up accounts for success, guiding adoption, and helping our enterprise partners deliver value to their end clients., • Act as a trusted day-to-day contact, helping clients navigate questions, share feedback, and get the most out of the product., • Use data and insights to spot trends, identify opportunities, and support account growth strategies., • Join client conversations to reinforce value, align on priorities, and help drive progress across key initiatives., • Contribute to the evolution of our internal tools and processes, helping lay the groundwork for scalable enterprise account management.What you'll get:, • Opportunity to partner directly with the Founding Team of an early stage company, • Strategic Exposure to Key Enterprise Accounts - Gain front-line experience with our most critical enterprise clients. In this role, you’ll work closely with senior stakeholders, supporting relationship growth, identifying expansion opportunities, and contributing to long-term client success., • Cross-functional collaboration - Partner with product, operations, CRM etc to influence roadmap decisions, surface client insights, and deliver a cohesive customer experience., • Flexibility - We are a fully remote and distributed company. This means you can work from wherever you want! However, the ability to work EST or CST hours is preferred., • Endless growth - We care about your professional and personal growth. Stretch into areas that interest you and grow with the company as we scale, • Mission Driven - You’ll see the product of your work – directly improving the financial health of thousands of people in the US through access to high quality financial expertiseWe also offer great benefits & perks including:, • Competitive salary: We know it’s a competitive market out there, and we offer competitive salaries to our employees, • 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals., • Work from anywhere: We're remote first with a home base in NY. WFH or cowork with nearby teammates - it’s up to you., • Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account., • Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies., • Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave., • Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays., • Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!

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Job Description About NewsBreak Founded in 2015, NewsBreak is the Content Intelligence platform shaping the future content economy. With over 40 million monthly active users, our flagship platform delivers highly personalized local news and information powered by advanced AI, recommendation systems, and adtech. Recognized by Fast Company as #32 on the Top Workplaces for Innovators, we're proud to be Great Place to Work® certified and home to a dynamic team of technologists, product innovators, and business leaders who are passionate about solving meaningful challenges at scale. Together, we reached unicorn status in 2021, and we remain committed to continuing this high-growth trajectory with the right team to fulfill our mission: building the infrastructure layer for content intelligence. If you're inspired to dream big, innovate fast, and make a difference, we'd love to hear from you! For more information, visit About the Role NewsBreak is seeking a Ad Platform Growth Manager to play a pivotal role in expanding our advertiser base and revenue. This is an elevated, high-impact position building on the foundation established by early stage 0-1 growth initiatives. You will be directly responsible for driving new advertiser acquisition across key verticals including app install/user acquisition, affiliate/performance advertisers, direct e-commerce, and agencies. As a strategic thinker with a proven track record, you'll be instrumental in forging impactful partnerships, executing high-value events, and delivering measurable revenue growth for NewsBreak's ad platform. Responsibilities: What You'll Be Doing: • Drive New Advertiser Revenue: Consistently achieve quarterly targets for new advertiser revenue, directly impacting NewsBreak's bottom line., • Strategic Partnership Management: Identify, establish, and nurture mutually beneficial strategic partnerships that introduce and onboard new advertisers to NewsBreak., • Develop Referral Programs: Design and implement effective referral programs with partners to drive consistent, high-quality advertiser leads., • Lead Event Strategy & Execution: Develop and execute a comprehensive event strategy (including webinars and industry events) from end-to-end, managing content, logistics, vendors, and post-event lead generation., • Conduct Market & Category Analysis: Perform in-depth analysis of ad categories and market trends, understanding seasonality, and developing category-specific strategies to increase advertiser demand., • Drive Content Marketing & Community Engagement: Leverage community platforms like Facebook groups, STMForum, Afflift, and LinkedIn to engage with potential advertisers and build brand presence., • Support Sales Enablement: Assist with booking meetings, engineering timelines, and coordinating client engagements to support new advertiser acquisition. Skills (What you can do): • Partnership Development: Proven ability to identify, negotiate, and establish strategic partnerships., • Event Management: Expertise in planning, coordinating, and executing successful B2B events and webinars., • Marketing & Communication: Strong understanding of email marketing campaigns, social media promotion, and creating impactful marketing collateral., • Data Analysis: Ability to analyze market trends, category performance, and campaign data to inform strategic decisions., • Project Management: Excellent organizational skills to manage multiple projects, timelines, and stakeholders., • Sales Acumen: Understanding of the sales funnel and ability to support business development efforts., • Strategic Thinking: Identifies long-term opportunities and develops actionable plans for growth., • Relationship Building: Exceptional interpersonal skills to build rapport and trust., • Proactive & Self-Starter: Takes initiative and drives projects forward with minimal supervision., • Results-Oriented: Focused on achieving and exceeding revenue targets and KPIs., • Negotiation: Skilled in negotiating favorable terms with vendors and partners., • Adaptability: Thrives in a fast-paced, dynamic environment., • 5 years+ relevant experience in digital advertising, growth marketing, or business development., • Proven track record of driving new business and revenue growth in the ad tech or media industry., • Direct experience forging and building successful referral partnership programs., • Demonstrated experience in planning and executing successful B2B events (virtual and in-person)., • Prior experience working with or understanding the needs of app install/user acquisition, affiliate/performance, direct e-commerce, and agency advertisers., • First 30 Days: You'll be introduced to our existing partner ecosystem, onboarded to current growth strategies, and begin understanding our B2B relationships., • Days 30-60: You'll start taking ownership of existing partnerships, bringing fresh ideas for growth. 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Job Description Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world's leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world's most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that's growing rapidly for one simple reason: everyone can be curious. Introduction At Perplexity AI, the API Platform powers AI-native search, retrieval, and automation for some of the world's most innovative companies. Our Support team is the frontline for developer and enterprise success—ensuring that customers can build fast, reliable, and differentiated products on top of API's capabilities. We don't just answer tickets—we partner deeply with customers, Product, and Engineering to architect solutions, debug complex integrations, and influence the roadmap based on real-world developer needs. About the Role We're looking for a Forward-Deployed Engineer to be a hands-on technical partner for our API customers. This is a deeply technical, customer-facing role—equal parts solution architect, developer advocate, and technical program manager. You'll work end-to-end with developers, product teams, and executives at our customers' organizations—from designing their API-powered architecture to optimizing query performance and implementing new features. You'll also contribute to internal tooling, docs, and demos that make API adoption easier and more impactful. This role is ideal for TPMs, solutions engineers, or software engineers who have moved into customer-facing work but still want to build, prototype, and problem-solve daily. Key Responsibilities * Serve as the dedicated technical partner for strategic API Platform customers, guiding them through architecture design, integration, and optimization. * Troubleshoot API performance, grounding quality, and integration challenges—diving directly into code and logs when needed. * Prototype example integrations, search workflows, and demos to accelerate adoption and inspire customer innovation. * Collaborate with Engineering and Product to resolve high-priority escalations, ensuring minimal downtime and maximum reliability. * Capture and synthesize customer feedback to improve API features, SDKs, and developer experience. * Maintain deep familiarity with the API Platform's latest capabilities, competitive positioning, and best practices, and use this knowledge to advise customers. What We're Looking For Must-Haves * 5+ years in technical support engineering, software engineering, or solutions engineering, with direct application development experience. * Strong API integration skills—able to design and debug REST/JSON payloads, manage auth flows, and optimize latency. * Proven track record of diagnosing complex technical issues across distributed systems, APIs, and customer environments. * Excellent communicator who can work with both developer teams and non-technical stakeholders. * Bachelor's degree in Computer Science or equivalent hands-on experience. Nice-to-Haves * Experience working with search, retrieval-augmented generation (RAG), or AI/ML APIs. * Background in developer tools or platform engineering, especially in high-scale or low-latency environments. * Strong familiarity with Python or JavaScript for building integrations, SDKs, or prototypes. * History of working at startups or small teams where you owned customer projects end-to-end. Why Join Us The API Platform is quickly becoming a core infrastructure layer for AI-powered search and automation. As a Customer Success Engineer, you'll help shape how our customers—from startups to Fortune 500s—bring their most ambitious ideas to life. You'll be joining a fast-moving, high-impact team where your technical skills, creativity, and ability to bridge product and customer needs will directly influence both the API Platform's roadmap and its market success. Final offer amounts are determined by multiple factors, including, experience and expertise, and may vary from the amounts listed above.Equity: In addition to the base salary, equity may be part of the total compensation package.Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan.

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✅ What You’ll Do: * Full Stack Development: Architect, design, and implement robust and scalable full-stack solutions. Collaborate with cross-functional teams to gather requirements, understand user needs, and translate them into technical solutions. * Front End Development: Develop responsive and intuitive user interfaces using React and Typescript. Ensure a seamless and visually appealing user experience across various devices and platforms. * Back End Development: Build and optimize server-side components using Node.js. Work with databases, particularly Postgres, to design and implement efficient data storage and retrieval solutions. * System Architecture: Contribute to the overall architecture and design of the construction management platform. Make high-level decisions regarding technology choices, scalability, and system integrations. * Leadership and Mentorship: Conduct code reviews, enforce best practices, and contribute to the professional growth of the development team. * Collaboration: Collaborate with product managers, designers, and other stakeholders to ensure alignment between technical solutions and business objectives. Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives. * Continuous Learning: Stay updated on industry trends, emerging technologies, and best practices in full-stack development. Evaluate and recommend new tools and frameworks to enhance the platform's capabilities. 🙌 Qualifications & Fit: * Extensive experience in professional fullstack development, ideally most of which you’ve spent in startups * Extensive experience working within our tech stack, which is listed above * You sweat the important details and strive for excellence in your work * Experience owning technically challenging and demanding cross-functional projects * A record of identifying valuable projects, communicating the strategy for them, and executing on them autonomously * A customer-first mindset and an interest in talking with customers to make sure what we’re building is a polished product meets their needs * Habit of introspection and understanding what’s helped you be successful in the past 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process: * 20 minute recruiter screen * Take-home coding assessment (2-3 hours) * 1 hour live-coding interview * 1 hour system design interview * Culture interview with Hiring Manager * Reference checks * Offer! Compensation Range: $200K - $275K

Job Description Senior Software Engineer Hybrid in the NYC OR London office Job Type: Full-time Tech Stack: Typescript/React, Python/Django, AWS, dbt Don’t worry too much about having experience with the specific tech stack - we are generally looking for people with strong core engineering skills and principles. We are looking for polyglots who believe specific technologies are just tools for tackling problems. The Company We accelerate the deployment of climate tech solutions through industry leading data, analytics, and research. Our subscription intelligence platform gives investors, corporates, and governments the insights they need to confidently build and finance the new climate economy. We produce the industry-leading newsletter read by 60,000 climate leaders. We launched our core product in November 2023 and it has gone from success to success. We are now looking to develop it further by adding even more innovative tools and AI-enabled solutions that empower clients to make informed decisions in the climate tech space. The Role Our engineering team of 7 currently consists mainly of a mixture of back-end, front-end and data engineering specialists. We’re looking for a number of full-stack engineers who are technology generalists to join our team. You’ll be working across the front-end (React, TypeScript, CSS), the back-end (Python, Django) and doing basic infrastructure (AWS) too - implementing features across the entire stack. We’d love it if you had some experience in using AI (we currently use OpenAI’s API) to extract data from PDFs, and/or any experience in automated data collection techniques. But this is not essential. The first line of code of the platform was written in early 2023 so it’s a relatively young codebase written entirely by current members of the team. We are constantly iterating our product plan in order to incorporate user feedback. This is a very hands-on, delivery-focused role in a scale-up environment. Because of this, there are always times when we need to come up with a short-term tactical solution to deliver something a little quicker than we would like. You will have a strong focus on code quality but also on flexibility and pragmatically paying off tech debt. We believe in thorough automated testing - every PR must have the appropriate E2E and unit tests. We own and have responsibility for the entire platform - its deployment and its reliability - so we also completely control our own CI and CD processes. The team is an autonomous and empowered multi-disciplinary one. Our team is currently broken down into three sub-teams and consists of engineers, product managers and designers. Must Haves • Good communication skills - we are constantly communicating in very technical language to each other one minute; semi-technical language to (for e.g) the product manager the next; and in layman’s terms to non-technical people the next., • Strong core engineering skills - we are generally looking for strong engineers, not necessarily people with a lot of (or any!) experience in our specific tech stack., • Kindness - we, as a team and as a company, believe in being kind over being nice. We are constantly giving and receiving constructive feedback and we are always trying to be empathetic. We’re all growing together. Our Offer • Opportunity to work, learn, and make an impact at a fast-growing climate tech startup, • Generous stock options, • 25 days annual leave + bank holidays

Job Description About Parento Parento is the first provider for paid parental leave, distributing the first and only paid parental leave insurance and parental support program. Our holistic program enables companies to offer paid maternity and paternity leave to all employees. Designed to support working parents while alleviating HR's workload, Parento's white glove leave concierge handles the complexities of leave management, payroll calculations, compliance, and claims, while providing emotional and parent coaching for employees. Our proprietary program boasts a 95% return-to-work rate and guides employees through the process before, during, and after leave to ensure a seamless re-onboarding. About the Role We're seeking a driven, curious, and detail-oriented Software Engineer to join our growing engineering team. This role is ideal for someone with strong skills in PHP, Laravel, and VueJS, that's eager to contribute to real-world SaaS products and platforms. You'll work on core systems powering our customer-facing web portal and backend infrastructure while shaping the future of a modern insurance-based program. What You'll Do • Develop, test, and maintain scalable backend services that power an enterprise customer portal using PHP and the Laravel framework., • Build and enhance frontend interfaces using Tailwind CSS and VueJS, ensuring responsive, user-friendly design., • Collaborate closely with our product manager, designers, VP of Engineering, and other internal stakeholders to turn requirements into robust features, • Work on SaaS-based architecture, helping optimize performance, maintainability, reliability and scalability., • Participate in code reviews, sprint planning, and system design discussions. Comfortable using AI code-generation tools (Cursor AI, Claude, Copilot, etc.), • Assist in integrating, training and applying machine learning algorithms or big data pipelines to production workflows, • Solid proficiency in PHP, Laravel, and VueJS, • Academic or hands-on experience working on SaaS products and web portals, • Exposure to or interest in big data processing and machine learning concepts, • Familiarity with version control systems (e.g., Git), REST APIs, and databases like MySQL or MariaDB. Familiarity with analytics tools such as Metabase., • Familiarity with a cloud-based architecture that spans multiple public clouds (AWS, Digital Ocean, Google Cloud)., • Prior freelance or full-time work experience in Fintech or InsurTech industries, • Certification on using any public cloud platform (e.g., AWS, GCP, Azure), • Experience with data pipelines or ML frameworks (e.g., TensorFlow, Spark), • Certification in Kubernetes (Certified Kubernetes Application Developer - CKAD), • Comfortable working on WordPress and CMS platforms like Statamic or Ghost

Job Description#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Meet Your Future Neighbors At Nextdoor, Cloud Engineers are responsible for building, deploying, managing, and securing the underlying cloud-based architecture that powers communities on the Nextdoor platform worldwide. These engineers have designed, built and implemented a globally scalable container and "serverless" based infrastructure that serves billions of requests a day, millions of active users, and hundreds of developers. We build infrastructure and tooling that is iterable, scalable, and secure. We write everything in code from network infrastructure to server management, database provisioning, and data pipelines. Recently we have focused on scaling up our Kubernetes infrastructure. We created a dedicated management cluster to run ArgoCD, Loki, Prometheus, and Grafana. Additionally, we have created a second Kubernetes cluster for Nextdoor applications to ensure we can scale beyond the limitations of a single cluster. This will ensure Nextdoor's infrastructure is able to scale for many years to come. Additionally our team has focused efforts to modernize our Infrastructure as Code (IaC) by leveraging CDK to manage our AWS resources and Pulumi to manage our other core infrastructure systems such as PagerDuty, Datadog, and Sentry. At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment experience, providing a flexible experience for our valued employees. The Impact You'll Make You will be responsible for building an efficient and scalable container and serverless computing environment for our product developers. In this team you will work in the ways of reliability engineering, design scalable systems from the ground up, and generally build systems that never page you. You serve all of our engineering teams by providing them with reliable and scalable infrastructure. Here are just some of our team's most recent deliverables: • Operationalizing a second Kubernetes cluster to ensure Nextdoor can continue to scale beyond the limits of a single Kubernetes cluster, • Building automation for our developer's workflows including applying 3rd party dependency updates automatically as well as distributing Helm chart updates, • Modernizing our Infrastructure as Code (IaC) by leveraging CDK and Pulumi, • Optimizing our Kubernetes resource management by leveraging Spot Ocean and Karpenter, • Providing self-service infrastructure-as-code systems to developers that automate the full lifecycle of managing, deploying and operating cloud services including blob/block storage, relational databases, key-value databases, caches and document search services, • Developing tooling for horizontally and vertically autoscaling our developers compute workloads, • Providing upstream open source patches to well known community projects like AWS Bottlerocket, the Istio Service Mesh, Keiko IAM Manager, Kyverno, Strimzi.io's Kafka Operator and more!What You'll Bring to The Team, • 7+ years experience in a DevOps or Cloud role, • Solid understanding of Kubernetes (k8s), • Experience using TypeScript, • Experience with infrastructure as code (CDK, Pulumi, CloudFormation, Puppet, Salt, Ansible, Terraform, Packer), • Thorough understanding of Linux and networking protocols (TCP/IP, UDP, HTTP/S, eBPF), • Strong debugging and performance tuning skills using software like gdb, perf, strace, ltrace, tcpdump, Wireshark, etc., • Experience with performance, automation, monitoring, and capacity planning, • Experience automating configuration and bootstrapping of Linux systems, • Eagerness to explore and apply AI and emerging technologies to reimagine how work gets doneBonus Points, • Experience using Docker or other containerization software, • Linux certifications such as Linux+, Network+, RHCSA/RHCE/RHCA or similar The starting salary for this role is expected to range from $187,000 to $238,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.

Job Description Changing Healthcare For Good At Angle Health, we believe the healthcare system should be accessible, transparent, and easy to navigate. As an AI-native, integrated healthcare company, we are replacing legacy systems with modern infrastructure to deliver members and patients the care they need when they need it. If you want to build the future of healthcare, we'd love for you to join us. The Role We’re looking for a product-minded engineer to join our elite team of problem solvers tackling some of the hardest challenges across the business. If you’re an engineer first, but you also have the desire, aptitude, and ability to engage in product thinking—this role is for you. As a Technical Product Engineer, you’ll work directly with operational stakeholders to deeply understand business workflows and build hands-on technical solutions that drive critical business outcomes. This may involve optimizing or replacing existing processes, developing critical workflows from scratch, or architecting robust data pipelines and infrastructure. Your role will look more like a startup CTO than a traditional PM—you’ll be embedded in small, highly autonomous teams of engineers, data scientists, and other Technical Product Engineers, owning the end-to-end execution of high-impact projects. You’ll have a direct impact on mission-critical functions, from business development to customer operations to finance, legal, compliance, and beyond. Expect to dive deep into engineering challenges while staying plugged into business goals and strategy. This role is ideal for engineers who want to continue writing code while solving high-value business problems with a product-first mindset. This position is based in our NYC office. What We Value * A deep technical background with a few years of experience in software engineering, data science, or a similar hands-on technical role. * A highly analytical mindset and an eagerness to build technical solutions to complex business problems. * Strong programming skills—proficiency in Python, SQL, Java, TypeScript/JavaScript, or similar. * Experience with data analysis and manipulation to drive decision-making. * Intellectual curiosity—you're not satisfied with surface-level answers and always want to dive into the “how” and “why.” * Strong execution skills—you thrive in fast-moving, ambiguous environments where outcomes matter more than process. * Low ego—the best ideas win, regardless of where they come from. * The ability to collaborate effectively with technical and non-technical stakeholders. This role is NOT for you if: * You want to be a traditional product manager—this role is hands-on engineering, not just writing specs and running standups. * You prefer working in highly structured environments with well-defined roadmaps and processes. * You don’t enjoy writing code or building technical solutions. * You don’t want to work in a high-ownership, high-autonomy role where you drive projects from end to end. * You prefer to just write code or pick up tickets instead of scoping projects and requirements end to end The salary range for this job opportunity is $100,000 to $240,000 per year, which is the amount Angle Health anticipates paying for this position at the time of this job posting. The actual base salary offered may differ and will depend on various factors such as geographic location, skills, qualifications, and experience, as well as internal equity. Because We Value You: * Competitive compensation and stock options * 100% company-paid health, vision, and dental insurance — for you and your dependents * Supplemental Life, AD&D, and Short-Term Disability coverage options * Discretionary time off — take the time you need, when you need it * Opportunity for rapid career progression * 3 months of paid parental leave, plus a flexible return-to-work policy (after 12 months of employment) * Equinox membership, Monthly MetroCard, and Annual Citi Bike coverage for NYC office employees * 401(k) retirement savings plan * Company-provided lunch and dinner for in-office employees * More exciting benefits coming soon! About Us Backed by a team of world class investors, we are a healthcare startup on a mission to make our health system more effective, accessible, and affordable to everyone. From running large hospitals and health plans to serving on federal healthcare advisory boards to solving the world's hardest problems at Palantir, our team has done it all. As part of this core group at Angle Health, you will have the right balance of support and autonomy to grow both personally and professionally and the opportunity to own large parts of the business and scale with the company. Angle Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Angle Health is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. ⚠️ A Note on Recruiting Outreach We’ve been made aware of individuals falsely claiming to represent Angle Health using lookalike email addresses (like @anglehealthcareers.com). Please note that all legitimate emails from our team come from @anglehealth.com. We will never ask for sensitive information or conduct interviews via messaging apps. Compensation Range: $100K - $240K

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to: • Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters• Apollo: secure, fleet-wide deployment and change-management for complex microservice suites• Signals: our full suite of observability and alerting tools Core Responsibilities As a Software Engineer at Palantir, you’ll own every phase of the product lifecycle—from generating ideas and designing prototypes to executing features and shipping releases—while being paired with a dedicated mentor who champions your growth. You’ll work hand-in-hand with both technical and non-technical colleagues to uncover real customer problems and deliver solutions that address them. To gain firsthand insight, you might sit side-saddle at a military exercise or partner directly with vendors using Palantir’s Apollo & Rubix to put our software into the hands of warfighters and government workers. SWE principles include: • Ownership: We see projects through from beginning to end in spite of obstacles we may encounter.• Collaboration: We work internally with people from a variety of backgrounds — such as other Software Engineers, Product Managers, Designers and Product Reliability Engineers. We also partner with our business development teams (Forward Deployed Engineers, Deployment Strategists) in order to understand and solve our customers' problems.• Trust: We trust each other to effectively handle time and priorities, and don't micromanage. We want people to have the space to think for themselves, while feeling supported by their team. Technologies We Use It doesn’t matter what languages you know when you join us; what matters is that you can write clean, effective code and learn new languages quickly. Our software is constantly evolving, so we need engineers who can do the same. Alongside peers that bring diverse experience - whether you’re a former university Teaching Assistant, switched to computer science recently, or are a hackathon enthusiast — you'll build your skills to apply the best technology to solve a given problem. Right now, we use: • A variety of languages, including Java and Go for backend and Typescript for frontend• Open-source technologies like Kubernetes, Cilium, Envoy, Grafana, React, and Redux• Industry-standard tooling, including Gradle and GitHub, and agentic tools like Windsurf & ClineWhat We Value • Ability to communicate and collaborate with a variety of individuals, including engineers, users and non-technical team members., • Willingness to learn and make decisions independently, and the ability to ask questions effectively., • Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.What We Require, • Engineering background in fields such as Computer Science, Mathematics, Software Engineering, and Physics., • Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools., • Experience coding in programming languages, such as Java, C++, Python, JavaScript, or similar languages.To apply, please submit the following:, • An updated resume / CV - please do so in PDF format.

Job DescriptionAbout the Company Our client is a profitable Enterprise SaaS company specializing in data privacy governance, data security, consent management, and regulatory compliance solutions for enterprises. Their innovative patented Hybrid AI technology ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while providing unified consent and preference management APIs for efficient data handling across multiple channels. With proven product-market fit and Fortune 100 customers, they're at the forefront of shaping the future of data privacy and AI-driven compliance. The company leverages machine learning, text analytics, and data science at the right proportions, while using human experts in privacy and technology at the right stages of the workflow to fine-tune the output. Their platform helps brands engage consumers in a new way and manage data privacy across IoT devices, Apps, and Websites, in addition to traditional sales and marketing channels. * Company HQ: Greenville, DE * Product: AI-powered privacy compliance and data governance platform (SaaS) * Office Location: Greenville, DE or Falls Church, VA 2-3 days per week (company-paid relocation available) * Start Date: As soon as possible The Mission Our client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency. The Opportunity You'll join a dynamic engineering team where you'll have a direct influence on the architecture and success of mission-critical privacy and data security products. Our client is offering a unique opportunity for an experienced engineer to advance into a Director of Engineering role within 18 months, while working on cutting-edge technology in a collaborative environment. What You'll Do * Influence technical decisions to ensure quality, scalability, reliability, and security * Mentor and guide other engineers, fostering a culture of excellence and growth * Work closely with cross-functional teams to deliver on deadlines * Write high-quality code aligned with product requirements that actually protects people's privacy * Build web applications, RESTful APIs, and efficient algorithms that handle millions of privacy requests * Lead feature implementation and redesign complex interfaces that make privacy compliance intuitive * Optimize application performance, security, and browser compatibility for enterprise-scale deployments * Work closely with cross-functional teams to deliver on deadlines What You Bring * 10+ years of experience in software engineering roles * Bachelor’s degree or higher in Computer Science or a related field (required) * Experience building modern applications and APIs using JavaScript, React, and Node.js * Strong understanding of object-oriented programming, such as Java, C++, C, or similar * Hands-on experience designing and building database connectors * Strong proficiency in debugging complex software issues * Proven track record in mentoring or guiding other developers * Familiarity with scalable system design and architecture * Willingness to work 2-3 days in the office * Bonus: Experience with Elastic Search Preferred Technical Skills * Programming: JavaScript and object-oriented programming, such as Java, C++, C or similar (PHP) * Frontend: ReactJS, JQuery, Bootstrap * Backend & API: RESTful APIs, AJAX, microservices architecture * Databases: SQL, NoSQL (Cassandra, MongoDB), Big Data (Hadoop, Hive, HBase) * Caching & Messaging: Redis, RabbitMQ * Cloud & Containerization: Docker, AWS, IaaS, PaaS * DevOps & Version Control: Git, Bitbucket, third-party testing frameworks * Bonus: Experience with Elastic Search * Bonus: Security/privacy technologies (encryption, vulnerability assessment) * Bonus: Open-source project contributions Key Success Drivers * Self-Direction: Strong self-discipline and self-motivation * Integrity: High ethical standards, honesty, and transparency * Adaptability: Comfort in a fast-changing, startup-like environment * Collaboration: Ability to work effectively with diverse team members * Leadership Mindset: Proactive leadership and collaborative approach Why Join? * Compensation: $125,000-$155,000 annually (negotiable depending on experience) * 100% paid medical, dental, and vision for employees and families (gold plan with zero out-of-pocket) * 401(k) plan and company-paid life insurance * Company-paid relocation if needed * Hybrid 2-3 days in-office, promoting real work-life balance * 2 weeks paid vacation to recharge * Tuition reimbursement for continued education and technical training * Clear path to the Director of Engineering role within 18 months * Significant influence on architecture and engineering practices * Contribute to protecting individual privacy rights and enhancing consumer trust * Be part of a company processing 50 million privacy requests daily * Work alongside talented engineers in a supportive environment * Regular company-paid events, celebrations, and dinners * Proven success with Fortune 100 customers and established product-market fit Interviewing Process * HR Screening * Level 1: Phone interview with the Hiring Manager (technical background and client communication skills) * Level 2: On-site interview in the office (skills assessment) * Reference and Background Checks: conducted after successful interviews * Job Offer: provided to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Compensation Range: $100K - $155K

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! ABOUT THE ROLE: As an AI Forward Deployed Engineer at Regal you’re the product owner of each customer’s onboarding journey. Imagine taking the reins of a micro “product launch” for every new customer. You’ll shape their implementation with our platform, ensuring they go from contract signature to a fully functional AI Agent deployed in their contact center in under two weeks. If you’re someone who loves blending technical savvy with product thinking—someone who can translate business objectives into tangible product experiences and who treats each deployment like a well-scoped MVP—this role was built for you. Whether you come from a Solutions Engineering background with strong product instincts or you’re an ex-Product Manager eager to get your hands dirty with code and APIs and deeper customer management, this is your opportunity to define the next generation of customer experiences.RESPONSIBILITIES: • Drive a 14-Day Launch: Treat each customer’s onboarding like a mini product development cycle. Within two weeks, you’ll deliver a polished, AI Agent that’s integrated to the customer’s current systems and workflows, and move the customer’s needle on key business metrics., • Own the Product Vision (Per Deployment): Collaborate with customers to understand their goals, success criteria, and operational context. Then, translate these insights into a clear, measurable deployment plan that aligns Regal’s capabilities with their strategic objectives., • Architect Technical Integrations: Work hands-on with APIs, webhooks, and databases to seamlessly integrate Regal into the customer’s existing systems. Your technical expertise ensures data flows smoothly and securely, setting the foundation for a scalable AI agent experience., • Shape Conversational Experiences: Work internally with Regal AI Product Specialists to guide the creation and refinement of voice prompts and AI agent settings to achieve the conversational quality that is Regal’s signature and that meets your customer’s compliance requirements and business objectives. Help QA test and validate that the AI Agent achieves the standards required to be successful., • Measure, Iterate, and Adapt: Set up Reports that measure the performance of AI Agents; work with customers to iterate their post-call AI analysis prompts or disposition prompts to get the most accurate data out of AI Agents. Develop a roadmap of A/B tests to continuously improve AI Agent performance., • Stakeholder Management: Provide weekly status updates, manage timelines, and communicate proactively with both internal and external stakeholders. Mitigate risks, reprioritize as needed, and keep everyone aligned around the deployment roadmap., • Unlock Future Value: As customers gain confidence, surface new use cases and features that can drive ongoing value. Use your product and commercial mindset to spot expansion opportunities and ensure each deployment isn’t just a one-off success, but the start of a long-term partnership., • Travel: You should expect to travel 1 week per month. When launching a new customer, you’ll travel to their office (if they are in person), and periodically thereafter to meet with execs.ABOUT YOU:, • Technical Chops: You’ve got 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment. You’re comfortable working with APIs, writing a bit of middleware code when needed, framing product features for executives, and everything in between., • Strategic Problem-Solving: You see beyond the immediate ask. You excel at synthesizing business needs, user experience considerations, and platform constraints into a cohesive product vision—then executing on it., • Outstanding Communication: Whether you’re writing a project brief, presenting call flow diagrams, or explaining data integration steps to a CTO, you tailor your message and ensure everyone understands the big picture., • Relentless Ownership: “Not my problem” isn’t in your vocabulary. You’re accountable for the success of each deployment, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time., • Curiosity for AI & Voice: You’re excited about the potential of Voice AI. Maybe you’ve dabbled in conversational design, prompt engineering, or user research for voice interfaces. You’re eager to learn more and push the envelope on what’s possible., • Entrepreneurial DNA: You want to be a founder one day, which means you’re not just technical, you’re also commercially-minded and want to win. You thrive in fast-paced, ambiguous environments where you can shape processes, influence product direction, and drive revenue. Your adaptability and growth mindset help you navigate change and complexity with ease., • Ability to travel: Must be able to travel on a monthly basis.BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionAbout Quizlet: At Quizlet, our mission is to help every learner achieve their outcomes in the most effective and delightful way. Our $1B+ learning platform serves tens of millions of students every month, including two-thirds of U.S. high schoolers and half of U.S. college students, powering over 2 billion learning interactions monthly. We blend cognitive science with machine learning to personalize and enhance the learning experience for students, professionals, and lifelong learners alike. We’re energized by the potential to power more learners through multiple approaches and various tools. Let’s Build the Future of LearningJoin us to design and deliver AI-powered learning tools that scale across the world and unlock human potential. About Engineering: Quizlet's Product Engineering organization builds the core experiences that help millions of students and teachers achieve their learning goals. We collaborate across teams to achieve user-centric outcomes, focusing on developing intuitive interfaces, engaging learning tools, and robust, scalable systems. You’ll be joining a passionate group of engineers, designers, product managers, and data scientists dedicated to solving real-world educational challenges. Our teams operate with autonomy, embrace experimentation, and are deeply committed to user-centric design. We value transparency, inclusivity, and collaboration at all levels. About the Role: We’re looking for a Senior Software Engineer to design, build, and deliver impactful, user-focused features that are core to Quizlet’s success. You’ll work closely with other engineers, product managers, designers, and data scientists to turn ideas into scalable, high-quality solutions that serve millions of learners globally. As a senior individual contributor, you’ll take ownership of complex projects from concept through deployment, applying sound technical judgment and balancing trade-offs between user experience, performance, and maintainability. You’ll play a key role in shaping architecture, driving best practices, and mentoring teammates through code reviews, design discussions, and technical guidance. This role may span consumer web experiences, mobile platforms, or shared systems - flexibility, curiosity, and strong problem-solving skills are key. We’re happy to share that this is an onsite position in our San Francisco office. To help foster team collaboration, we require that employees be in the office a minimum of three days per week: Monday, Wednesday, and Thursday and as needed by your manager or the company. We believe that this working environment facilitates increased work efficiency, team partnership, and supports growth as an employee and organization.In this role, you will: • Deliver end-to-end projects that directly contribute to Quizlet’s product and business priorities - from planning and design through implementation, testing, and rollout, • Collaborate with cross-functional partners in Product, Design, and Data Science to translate ideas into technically sound and impactful solutions, • Build and maintain high-quality, scalable systems that reflect a strong understanding of your team’s domain and its impact on learners and advertisers, • Apply industry best practices and modern technologies to improve code quality, system reliability, and developer efficiency, • Lead and contribute to technical discussions, offering thoughtful insights and helping to align the team on the best path forward, • Break down complex projects into actionable, well-scoped tasks and execute them efficiently with minimal oversight, • Proactively identify and resolve issues before they affect timelines, quality, or user experience, • Mentor and support junior engineers through code reviews, pairing sessions, and sharing domain knowledge, • Continuously seek opportunities to improve engineering practices, from build systems to deployment pipelines to observability toolsWhat you bring to the table:, • 5+ years of experience in software engineering, ideally in fast-paced, product-focused environments, • Proven ability to deliver complex projects end-to-end - from design and implementation through testing and deployment, • Solid foundation in backend, mobile development or full-stack, with a focus on building scalable, high-quality systems and user experiences, • Experience working with cloud infrastructure, distributed systems, and modern CI/CD practices, • Familiarity with microservices, event-driven systems, and data storage technologies, • Strong problem-solving skills and the ability to make thoughtful, data-informed technical decisions, • Curiosity to explore and apply emerging technologies and frameworks, • Excellent collaboration and communication skills, with the ability to work effectively in cross-functional teams, • Experience mentoring or guiding peers and contributing to a culture of learningBonus points if you have:, • Experience building and scaling education-focused or consumer-facing apps or subscription platforms or in an Ads publisher stack, • Worked in environments with high data or performance requirements, • Contributed to mobile-first product initiatives or multi-platform development, SDUI, • Hands-on involvement in incident response or operational engineering practicesCompensation, Benefits & Perks:, • Quizlet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary transparency helps to mitigate unfair hiring practices when it comes to discrimination and pay gaps. Total compensation for this role is market competitive, including a starting base salary of $192,000 - $230,000, depending on location and experience, as well as company stock options, • Collaborate with your manager and team to create a healthy work-life balance, • 20 vacation days that we expect you to take!, • Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, Dental, VSP Choice), • Employer-sponsored 401k plan with company match, • Access to LinkedIn Learning and other resources to support professional growth, • Paid Family Leave, FSA, HSA, Commuter benefits, and Wellness benefits We strive to make everyone feel comfortable and welcome!We work to create a holistic interview process, where both Quizlet and candidates have an opportunity to view what it would be like to work together, in exploring a mutually beneficial partnership. We provide a transparent setting that gives a comprehensive view of who we are! In Closing: At Quizlet, we’re excited about passionate people joining our team—even if you don’t check every box on the requirements list. We value unique perspectives and believe everyone has something meaningful to contribute. Our culture is all about taking initiative, learning through challenges, and striving for high-quality work while staying curious and open to new ideas. We believe in honest, respectful communication, thoughtful collaboration, and creating a supportive space where everyone can grow and succeed together.” Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion. As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us! To All Recruiters and Placement Agencies: At this time, Quizlet does not accept unsolicited agency resumes and/or profiles. Please do not forward unsolicited agency resumes to our website or to any Quizlet employee. Quizlet will not pay fees to any third-party agency or firm nor will it be responsible for any agency fees associated with unsolicited resumes. All unsolicited resumes received will be considered the property of Quizlet.#LI-FT We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout the Company Our client is at the forefront of the AI revolution, providing cutting-edge infrastructure that's reshaping the landscape of artificial intelligence. They offer an AI-centric cloud platform that empowers Fortune 500 companies, top-tier innovative startups, and AI researchers to drive breakthroughs in AI. This publicly traded company is committed to building full-stack infrastructure to service the explosive growth of the global AI industry, including large-scale GPU clusters, cloud platforms, tools, and services for developers. * Company Type: Publicly traded * Product: AI-centric GPU cloud platform & infrastructure for training AI models * Candidate Location: Remote anywhere in the US Their mission is to democratize access to world-class AI infrastructure, enabling organizations of all sizes to turn bold AI ambitions into reality. At the core of their success is a culture that celebrates creativity, embraces challenges, and thrives on collaboration. The Opportunity We are seeking a Cloud Solutions Architect (Pre-Sales) to join our client's team. This role offers an exciting opportunity to work with state-of-the-art AI and cloud technologies, including the latest NVIDIA GPUs, and contribute to one of the most powerful commercially available supercomputers. What You'll Do * Act as a trusted advisor to clients, providing technical expertise and guidance throughout engagements * Conduct PoCs, workshops, presentations, and training sessions on GPU cloud technologies and best practices * Collaborate with clients to understand their business requirements and develop solution architectures * Design and document Infrastructure as Code solutions, technical documentation, and how-tos * Help customers optimize pipeline performance and scalability * Serve as a single point of expertise for customer scenarios across product, technical support, and marketing teams * Assist with marketing efforts during events such as hackathons, conferences, and webinars What You Bring * 5+ years of experience as a cloud solutions architect, system/network engineer, developer, or similar technical role focused on cloud computing * Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, and skills of writing code in Python * Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL) * Solid understanding of the cloud ML tools landscape from industry leaders * Legal authorization to work in the U.S. on a full-time basis without visa sponsorship Key Attributes for Success * Self-starter who thrives in a fast-paced, evolving startup environment * Collaborative team player who can work effectively across different departments and cultures * Results-oriented with a strong sense of ownership and accountability * Innovative problem-solver who can identify new opportunities for growth * Continuous learner, eager to stay updated on the latest AI and cloud computing trends * High ethical standards and integrity, with a commitment to responsible AI development * Passionate about democratizing access to AI infrastructure Why Join? * Competitive compensation ranging from $180,000 to $300,000 per year (negotiable based on experience and location) * Comprehensive benefits package including 100% company-paid medical, dental, and vision coverage for employees and families * 401(k) plan with a 4% match program * Stock options plan * Flexible remote work environment * 20 weeks paid parental leave for primary caregivers, 12 weeks for secondary caregivers * Up to $85/month for mobile and internet * Opportunity to work with cutting-edge AI and cloud technologies * Contribute to sustainable AI infrastructure with energy-efficient data centers * Be part of a team that operates one of the most powerful commercially available supercomputers Interviewing Process * Level 1: Virtual interview with the Talent Acquisition Lead (General fit, Q&A) * Level 2: Virtual interview with the Hiring Manager (Skills assessment) * Level 3: Interview with the C-level (Final round) * Reference and Background Checks: Conducted post-interviews * Offer: Extended to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Compensation Range: $225K - $275K

Job Description Who we are Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, DST, NFX and Progressive, Tomo is poised to become one of the most valuable fintech startups of our generation. The joy of owning a home should never be overshadowed by the hassle of buying one. Senior Software Engineer, Back End Location: Remote, US. Candidates located near Seattle, WA, Detroit, MI or New York, NY may work from our offices there whenever they choose to. Reports To: Engineering Manager Type: Full-Time; Remote We're Looking For Someone Who: • Has empathy for homebuyers and enjoys building technology that improves their journey from discovery to closing., • Brings their own unique background and experiences to the team, adding fresh ideas and perspectives., • Thrives in a startup environment with ambiguity and enjoys collaborating to figure out the best path forward., • Is a team-first engineer who jumps in to fight fires, provides constructive feedback, and always thinks about both the customer and Tomo as a whole., • Learns continuously and stays current with new trends and technologies, especially in backend engineering and AI., • Has experience leveraging LLMs in software engineering and is excited to push our capabilities further., • Works independently and makes sound decisions without requiring heavy oversight., • Enjoys working with a geographically distributed team (US)You'll be:, • Designing, building, and maintaining scalable Python microservices that power Tomo's platform., • Owning backend architecture decisions and contributing to API design and integration patterns across services., • Deploying, monitoring, and supporting systems in production as part of an on-call rotation., • Driving healthy engineering practices, including code review, iterative delivery, automated testing, and continuous deployment., • Collaborating closely with product managers, designers, and frontend engineers to deliver seamless customer experiences., • Leveraging AWS infrastructure, Kubernetes, and modern DevOps tooling to ensure reliability and performance., • Support deployed systems in production as part of an on-call rotation.You'll need:, • A history (5+ years) of experience delivering meaningful software projects to production—from conception through design, implementation, deployment, and iteration., • Experience with delivering high-quality customer experiences on large consumer-facing websites, including a deep understanding of front-end technology stacks and how to use them to produce performant, satisfying, well-crafted user experiences., • Understanding of modern software engineering practices, including logging, monitoring, continuous deployment, and automated testing, • Proficiency with Python and experience building backend systems using microservice architectures., • Solid understanding of AWS services, containerization (Docker), and orchestration (Kubernetes)., • Experience using AI-powered developer tools is a must. You've leveraged LLMs or similar technologies to enhance your coding efficiency, even if not yet working with fully agentic coding systems., • To be inquisitive, ready to engage in vibrant debate, make difficult decisions quickly, and learn continuously.You might also have:, • Experience integrating or optimizing LLM-powered workflows., • Familiarity with financial services, fintech, real estate, or home lending technology systems., • Experience in modern frontend frameworks or API contract design., • Experience with observability tools like Datadog. #LI-Remote The expected annual compensation for this position will be between $160,000—$190,000 USD

Job DescriptionLow Battery Vision We aspire to be the definitive home for next-generation superfans of music & culture. The future is a world where we’re undeniably the leader in social-first brand building. Obsession has driven perfection in tailoring our content to audience passion points and we’ve transformed followers into fiercely loyal community members. We’ve bridged the gap from the digital to the physical world, providing our communities with unforgettable experiences and products that define culture. We’ve become the go-to platform for artists to amplify their stories, distribute their music, and partner with brands. About Us Low Battery is a network of nine social-first brands with an audience of over 50 million. We’re where the next generation of superfans comes for entertainment related to music and culturally relevant content. Our brands span music, fashion, gaming, news, and more. @rap \u007C What’s Next in Hip Hop & Culture.@bars \u007C The Next Generation of Hip Hop.@concert \u007C Live Hip Hop Performance & New Music Discovery.@reggaetontv \u007C Representing Latin Music & Culture. Based in Medellin, Colombia.@drip \u007C Defining Fashion, Style & Culture.@controller \u007C The Home of Gaming.@pophive \u007C The Buzz on All Things Pop Culture.@countryhub \u007C The Next Generation of Country Music.@uncut \u007C Your Daily Dose of Internet News. Our Culture Making our ambitious vision a reality will not be easy. So we don’t hide the truth…it’s not easy to work here. We’re bringing together a special team obsessed with their work and cultivating a culture characterized by many things, including but not limited to: • Meet or exceed revenue targets on a quarterly and annual basis, • Generate 5 new business pitches per week, • Send 100+ outbound messages per week on Email & LinkedIN to generate new businessResponsibilities (What You'll DO), • Generate Revenue. Meet or exceed revenue goals on a quarterly & annual basis., • Prospecting. You’ll be a hunter required to build a book of business from scratch from defining target brands & contacts, using crafty outbound strategies on Email, LinkedIN, etc. to generate new business pitch opportunities., • Pre-sales: You’ll collaborate internally to ideate on proactive client opportunities, respond to RFPs, create pitch decks, rate cards and media plans. You’ll be required to draft narrative-driven pitch decks that convey our network, capabilities and value propositions effectively., • Pitching. You’ll be required to quickly get up to speed on our network positioning, pitch messaging and conveying value propositions to be able to lead sales calls on your own and drive revenue., • Post-sales: close a deal? You’ll own invoicing, client communications and collaborating across departments to oversee campaign execution, delivery and performance reporting., • Reporting: we can’t manage what we don’t measure. You’ll leverage spreadsheets and/or a CRM to track prospecting, meeting notes, pipeline & deal flow, etc., • Content & Product: you'll work closely with our product (content) teams to respond to RFPs and put together pitches. You'll also be on the front lines communicating our network & advertising products to the marketplace. You'll rapidly become an expert in our content & product offering and bring intelligence & feedback back to the organization.What We're Looking for, • 4+ years of direct sales experience in digital and social media., • Track record of success driving revenue through discovering, prospecting and closing NEW business., • Authentic & deep understanding of the social media landscape and a history of selling social., • Competitive: you're a hunter with the ability to build a book of business from scratch and comfortable under pressure., • Data-driven and comfortable with the latest technologies for lead sourcing, outreach and CRM reporting., • Craftsmanship: organized, systems oriented and someone who "tends the garden" for an efficient workplace., • High Agency: demonstrated examples of taking the initiative to solve problems and comfortable with the ambiguity that comes with an early stage company., • Creative: you're a dot connector who loves coming up with new media solutions for brands., • Exceptional communication both in writing and verbally when presenting to brands., • Willingness to travel as necessary to win new business., • Passionate about music, fashion, gaming and popular culture.What We Offer, • Competitive compensation, • A fully remote team, • Annual team summits, • Health Benefits (Medical, Dental, Vision, Life, etc.)

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. Position Overview: CoreWeave is experiencing a crucial growth phase, and we're building out a talented Account Management leadership team. As a front-line sales manager, you will lead a team of 3-5 Account Managers, each responsible for growing and maintaining relationships with key customers. Your primary focus will be on driving retention, expansion, and customer success while ensuring a seamless post-sales experience. This role requires significant cross-functional collaboration, involving regular interaction with leaders in Sales, Marketing, Operations, Engineering, Product, and Executive Leadership. Responsibilities: • Lead, mentor, and coach a team of 3-5 Account Managers, helping them develop their customer engagement, expansion, and retention strategies., • Ensure the team exceeds goals in renewals, upsells, expansion, retention, and overall customer activation., • Cultivate and maintain a high-performing, customer-centric team culture., • Drive operational efficiency by optimizing systems, processes, and playbooks to enhance team output., • Oversee forecasting and performance metrics, ensuring accurate pipeline management and data-driven decision-making., • Develop and execute career development and leadership programs to elevate team capabilities., • Manage daily activities and quota performance of Account Managers to ensure targets are met., • Build dashboards in Salesforce and other tools to track Account Managers, account growth, and team performance., • Recruit, onboard, and train new Account Managers on solutions, industry trends, competitive positioning, tools, and best practices., • 5+ years of experience building and leading high-performing Account Management or Account Executive teams with a strong track record of exceeding retention and expansion targets., • 5+ years of quota-carrying experience in Account Management or Sales, managing Enterprise accounts with a proven track record of growth and retention., • Experience in cross-selling, renewals, and complex deal structuring is a plus., • Strong executive presence – comfortable engaging with C-level stakeholders, especially CTOs and technical leadership., • Proficiency in using data and analytics for decision-making and process improvement., • Strong collaboration and influencing skills, with superior communication and presentation abilities., • Experience recruiting and developing top talent, with a thoughtful approach to team planning and career growth. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.