Kitchen Assistant (Sur La Table)
7 days ago
White Plains
Job DescriptionWith over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. The Kitchen Assistant contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Kitchen Assistant blends a passion for cooking and entertaining to support the Resident Chef in driving business results. The Kitchen Assistant reports to the Resident Chef.Job Duties and Responsibilities • Provides an exceptional customer experience according to customer service standards. Proactively seeks out and greets customers., • Supports an exceptional cooking class experience at every class by acting as an extension of the instructor. Reinforces and supports the techniques being presented in class., • Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary., • Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual and/or class sales goals., • Consistently follows all Sur La Table policies and standard operating procedures (SOPs)., • Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager., • Assists with shopping for ingredients, class preparation or additional support as needed or directed by instructor., • Washes dishes, cleans kitchen and preps kitchen for classes. Accurately records time worked according to SLT policy., • Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office., • May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks., • Additional responsibilities as assigned by Resident ChefEssential Functions, • Ability to communicate verbally and work cooperatively with employees and customers., • Ability to remain in a stationary position for up to 3 hours at a time., • Ability to move about the work place coaching and directing class participants or while selling to customers., • Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose., • Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment., • Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques., • Ability to work a varied schedule including nights and weekends as business dictates., • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work., • Regular and predictable attendance., • Ability to ascend/descend ladders in order to retrieve and/or move merchandise., • Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs., • Environmental conditions: working with an open flame and/or other heating units, and exposure to variation in kitchen temperature. Experience and Required Qualifications, • 1 year retail sales experience (preferred)., • 1 year food prep and/or kitchen operations experience (preferred)., • Valid Food Handlers and/or Food Managers Certification., • Must be at least 21 years old., • Familiarity with MS Office Suite (Word, Excel, Outlook).Sur La Table Core Competencies for Everyone, • Focus on the Customer: You inspire and delight your customers., • Be Genuine: Your communication style is respectful, effective and sincere., • Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action., • Take Ownership: You are committed, responsible and provide solutions., • Achieve Results: You meet and exceed goals and expectations. Pay Range