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We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Database Architect for a Full-Time position.. Job Summary: The Database Architect will lead the design, implementation, and governance of enterprise database solutions, ensuring high performance, scalability, security, and compliance with federal standards. This role requires deep expertise in modern data architecture, cloud platforms, and database optimization, along with experience supporting federal IT environments. Key Responsibilities: Design and implement enterprise-level database architectures (relational and NoSQL) Develop data models, schemas, and standards for scalable systems Lead database strategy for cloud migration and modernization initiatives Define data lifecycle management policies Database Management & Optimization Optimize database performance (query tuning, indexing, partitioning) Ensure high availability, disaster recovery, and failover strategies Implement automation for monitoring and performance tracking Conduct capacity planning and forecasting Cloud & Modern Data Platforms Architect solutions on platforms such as: Amazon Web Services (RDS, Aurora, DynamoDB) Microsoft Azure (Azure SQL, Cosmos DB) Oracle Cloud / Exadata Support hybrid and multi-cloud data architectures Security & Compliance Ensure compliance with: National Institute of Standards and Technology (NIST RMF) Federal Risk and Authorization Management Program Implement data encryption, masking, and access controls Support ATO and continuous monitoring requirements Collaboration & Leadership Work closely with application architects, DevSecOps teams, and business stakeholders Provide technical leadership and mentorship to database engineers Support proposal efforts and solution architecture design. Qualifications: Bachelor’s degree in Computer Science, IT, or related field 5–10+ years of experience in database architecture or engineering Strong expertise in: SQL Server, Oracle, PostgreSQL, MySQL NoSQL (MongoDB, DynamoDB, Cassandra) Experience with cloud-native database solutions (AWS/Azure) Deep understanding of: Data modeling (OLTP / OLAP) Performance tuning and optimization Backup, recovery, and replication strategies Preferred Skills: Master’s degree in a related field Certifications: AWS Certified Database Specialty Azure Database Administrator Associate Oracle Certified Professional (OCP) Experience with: Big Data platforms (Hadoop, Spark) Data warehousing solutions (Snowflake, Redshift) ETL/ELT tools (Informatica, Talend, Azure Data Factory Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!! Our Profile: We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture! #NAI #DICE

Opportunity to join the industries top AI Consulting firm, building out both traditional machine learning and cutting-edge generative AI projects of the future! This Jobot Job is hosted by: Craig Rosecrans Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $150,000 - $250,000 per year A bit about us: We are seeking a dynamic and innovative Machine Learning Solution Architect to join our team. This role is a unique opportunity to join a passionate and mission-driven team that is building a 100 million dollar company looking to quadruple in scale. The successful candidate will be responsible for developing and implementing machine learning models, utilizing AWS, Python, Scala, and other technologies to design and develop data pipelines. The role requires a deep understanding of Spark, Snowflake, and experience consulting. The candidate should have a minimum of 6 years of experience in a similar role. Why join us? Competitive Base Salary Company paid health plan for employees Flexible Hours Very generous PTO Dental and Vision, FSA, HSA Small team, autonomy Many more great perks! Job Details Responsibilities: Design, develop, and implement end-to-end cloud-based machine learning production pipelines (data exploration, sampling, training data generation, feature engineering, model building, and performance evaluation). Ensure the robustness, scalability, and enterprise-level security of solutions. Collaborate with the data science team to transform prototypes into new products, services, and features. Build and maintain data platforms for machine learning model development, ensuring that data is readily available for insight generation. Develop and maintain scalable data pipelines and build out new API integrations to support continuing increases in data volume and complexity. Collaborate with cross-functional teams to understand their business needs and proactively suggest / implement solutions to leverage technology and data. Provide thought-leadership and consulting services across the business, leading internal teams in the application of ML techniques and practices. Stay up-to-date with the latest industry trends and technologies to ensure the team is utilizing the best techniques and tools. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree or PhD will be a plus. Minimum of 6 years of experience as a Machine Learning Engineer or similar role. Demonstrated experience with ML Model, AWS, Python, Scala, Data pipelines, Spark, Snowflake, and consulting. Proven experience in designing and implementing machine learning solutions at scale on AWS. Solid experience in software development with a focus on quality, performance, and scalability. Proven ability to design and implement robust data pipelines. Strong experience with data modeling, data access, and data storage techniques. Excellent communication skills with the ability to effectively convey complex technical concepts to non-technical stakeholders. Strong problem-solving skills, attention to detail, and ability to think creatively. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Strong passion for learning and adapting to new technologies. AWS Certified Machine Learning or similar certification will be a plus. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. 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Immediate contract opportunity for SAP Systems Engineering Specialist with direct client in New York, NY. This position will serve to reinforce the ERP Project's capacity in respect of Systems Engineering, specifically concerning the ongoing design, build, deployment, maintenance and optimization of the organization's SAP ERP system covering both the various SAP systems and applications part of the On-Premise landscape as well as the integration of select SAP Cloud applications and solutions. Reporting to ERPSD Basis staff, the SAP Engineering specialist will support the following major work areas: • Provide technical expertise and support work in respect of the ERP’s on-premise SAP landscape, such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Provide architecture and design assessment for the implementation of SAP Cloud-based solutions in integration with On-premise SAP systems, following SaaS/Paas models and relevant industry best practices. • Assists across the spectrum of the ERP’s production support work, including upgrades, system/component installation, installation of patches and Support pack stacks, landscape maintenance, HANA administration & security and transport management. • Supports the effective optimization of SAP NetWeaver security standards to ensure secure communication between distributed systems, with SAP data storage and network security, inter alia. Specific task areas: SAP System Engineering, Basis administration and Production support operations: • Support SAP Basis workstream activities including, but not limited to, performing transports, landscape and instance maintenance, client copies, system refreshes, system installation, support pack stack upgrades, software release management, problem determination, resolution and incident management • Lead and execute SAP HANA upgrades in complex MCOS and high-availability landscapes, working experience with HPE ServiceGuard is a plus. • Demonstrate in-depth expertise in SAP IDM and SRM/MDM platform administration, including installation, configuration, upgrades, repository management, and integration with enterprise identity services. • Manage SAP MDM 7.02 components and ensure seamless integration with SAP NetWeaver Portal, SRM, and PI systems. • Possess in-depth knowledge of SAP Solution Manager in order to support ChaRM setup, retrofit processes, Focused Run configuration, system monitoring, and job monitoring capabilities. • Assist with Redwood RunMyJob for SAP ABAP systems, including installation, upgrades, job scheduling, queue setup for system maintenance, queue monitoring, and advanced troubleshooting. • Engage with the ERP’s functional team to drive system performance monitoring, testing and tuning as required, including with respect to SAP cloud integration with On-premise. Technical Architecture of SAP Cloud with SAP On-premise Landscapes and Applications: • Support and maintain infrastructure platform, network, security and storage components in a cloud environment working with VMWare, Storage subsystem, Network components such as Load Balancer, Secure Socket Layer communication, VPN etc. • Design and support of High Availability/DR Solutions and Backup and Recovery solutions for enterprise applications and database in a public, private or hybrid cloud environments. • Assess the architecture and best practices for the integration of SAP Cloud solutions with the SAP On-premise Umoja solution. • Support the actual engineering and integration of On-premise SAP solution with cloud-based solutions provided by 3rd party vendors like Azure, AWS and Google Cloud Platform. • Lead the planning of possible migrations of On-premise systems into SAP’s Cloud infrastructure and assist in the implementation. • Lead technical aspects of SAP Cloud-based solutions regarding data protection, SSO solution for external applications SAP Business Technology Platform • Design and architect end-to-end solutions for SAP BTP including application setup and integration with cloud and on-premises application. • Assist with producing technical specifications and architecture diagrams. • Configure identify authentication and provision services using SAP IAS/IPS. Implement OAuth2, JWT, SSO (principal propagation) • Configure and administer SAP BTP subaccounts, Cloud Connector integrations, hybrid connectivity setups, and associated authorization frameworks. Security [SAP NetWeaver System, Network, Applications, Data] • Enable SAP applications for internet facing solutions by designing and implementation of SAP network security standards between SAP systems using Secure Network Communication (SNC) and SSL (Secure Socket Layer) technologies. • Design solution to protect data, filesystem and backup using encryption. • Analyze and apply SAP Security Hot News and Patches Qualifications and experience: • A minimum of 12 years of specific experience with SAP Basis and SAP Systems engineering technical work, including architectural roadmaps and end-to-end execution of upgrades, migrations, performance optimization and technical integration such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, BOBJ, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Experience shall include at least 5+ years of HANA administration [HA and DR]. • Experience shall include system sizing and performance optimization as well as the connecting points of the same with hardware and Infrastructure-related components. • Working experience of BTP Integration Suite, SAP Build Apps/Process Automation, Cloud connector • Working experience with VMWare and Linux. • At least one full life cycle S/4HANA implementation/migration experience of SAP Cloud solutions (PaaS/SaaS) including technical evaluation, roadmap planning (readiness/simplification remediation), architecture integration design, migration and deployment of SAP solutions to Cloud environment (AWS, GCP or Azure) • Security experience shall include hands on experience to architect authorization in Application and HANA DB layers along with managing audit requirements. End to End full SAP HANA life cycle security implementations experience would be a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.

Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently, IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a DevSecOps Engineer with deep expertise in AWS cloud infrastructure, containerization, and security automation. You will be responsible for architecting and implementing secure CI/CD pipelines, managing Kubernetes clusters, deploying infrastructure as code using Terraform/OpenTofu, and embedding security controls throughout the software development lifecycle. The ideal candidate is a proactive problem solver who balances security requirements with operational efficiency and development velocity. The candidate will have opportunities to expand their skill set by working with emerging security tools, implementing compliance-as-code frameworks, and collaborating across development, operations, and security teams to build resilient, secure systems Core DevOps Skills: 3+ years of experience in AWS cloud services (EC2, ECS/EKS, S3, Lambda, RDS, ALB, VPC, IAM) is required 3+ years of experience in Container technologies (Docker and/or Podman) is required 3+ years of experience in CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, or similar) is required 3+ years of experience in Git version control and branching strategies is required 2+ years of experience in Infrastructure as Code (Terraform and/or OpenTofu) is required 2+ years of experience in Kubernetes orchestration (deployment, scaling, monitoring, troubleshooting) is required 2+ years of experience in Configuration management (Ansible, Chef, or Puppet) is preferred 2+ years of experience in Monitoring and observability (Prometheus, Grafana, ELK stack, CloudWatch) is preferred Security Tools & Practices: 3+ years of experience in DevSecOps practices (security automation, shift-left security) is required 2+ years of experience in Container security scanning (Trivy, Aqua, Twistlock, Anchore, or similar) is required 2+ years of experience in Static/Dynamic Application Security Testing (SAST/DAST tools like SonarQube, Checkmarx, OWASP ZAP) is required 2+ years of experience in Integrating security gates into CI/CD pipelines is required 2+ years of experience in Secrets management (Vault, AWS Secrets Manager, or similar) is required 2+ years of experience in Vulnerability management and remediation workflows is required 1+ years of experience in Software Composition Analysis for dependency scanning (Trivy, Snyk, or similar) is preferred Compliance & Hardening: 2+ years of experience in Security compliance frameworks (NIST, STIG, CIS benchmarks, FedRAMP) is required 2+ years of experience in Security hardening and baseline configuration is required 2+ years of experience in Audit logging and security event monitoring is required Security Architecture: 2+ years of experience in Identity and Access Management (IAM policies, RBAC) is required 2+ years of experience in Network security (security groups, NACLs, WAF, network segmentation) is required 1+ years of experience in Certificate management and PKI is required 2+ years of experience in Security code review practices is preferred 2+ years of experience in Container and Kubernetes security (Pod Security Standards, Network Policies, image signing) is preferred Integration & Data Tools: 2+ years of experience in API gateway management is preferred 1+ years of experience in ETL platforms (Talend and/or Apigee) is preferred Scripting & Programming: 3+ years of experience in Scripting languages (Python, Bash, or Go) is required 3+ years of experience in YAML/JSON configuration is required Soft Skills: Must have security mindset and risk assessment thinking Must have strong problem-solving and troubleshooting abilities Must be able to balance security requirements with development velocity Cross-functional collaboration with development and operations teams is required Documentation and knowledge sharing is required Communication of security risks to technical and non-technical stakeholders is required Incident response and on-call readiness is required Staying current with emerging security threats and vulnerabilities is required Education & Certifications: This position requires a minimum of a Bachelor's degree from an accredited college or university in Engineering, Information Technology, Computer Science or related field is preferred. Experience in lieu of education may be considered if the individual has 4 or more years of equivalent technical training or work/military experience. Relevant certifications to include AWS Certified Solutions Architect, CKA, Terraform Associate are preferred Security certifications to include Security+, CISSP, CEH, or similar are highly desired Cloud security certifications to include AWS Security Specialty, Azure Security Engineer) are preferred Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Active Secret clearance preferred; ability to obtain and maintain required clearance is mandatory. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $140,000 - $160,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant’s compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee’s start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov/. A submission of a resume is an expression of interest and not considered an application. For more information, visit www.get-integrated.com. Disclaimer: This job description is intended to provide an overview of job responsibilities that are subject to change. U.S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. Third parties or agency inquiries are not being accepted at this time. #IDS

Role: Amazon Connect Engineer Job type: C2C/W2/1099 Location: Remote Job Description: AWS Full Stack Developer – Contact Center Recording Migration Position Summary We are seeking an experienced AWS Full Stack Developer to lead the migration of contact center call recording and analytics capabilities from the current Amazon Connect and Calabrio integration to a modern architecture. This role will design, develop, and implement cloud-native solutions to transition call recordings, metadata, analytics, and downstream integrations while ensuring security, compliance, and minimal disruption to contact center operations. The ideal candidate combines strong AWS application development skills with experience in contact center technologies, serverless architectures, data migration, and full-stack application development. Key Responsibilities Solution Design and Architecture Design and implement a scalable AWS architecture to migrate call recordings and analytics from Calabrio to Amazon Connect Contact Lens. Assess the existing Amazon Connect and Calabrio integration, including recording storage, metadata structures, retention policies, and reporting dependencies. Define migration strategies for historical recordings, transcripts, and associated metadata. Develop reusable Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK. Backend Development Build serverless and microservices-based applications using AWS Lambda, Amazon API Gateway, and Amazon SQS. Develop APIs and automation to extract recordings and metadata from Calabrio and load them into AWS services such as Amazon S3 and Amazon DynamoDB. Integrate with Amazon Transcribe and Contact Lens analytics where required. Front-End Development Develop dashboards and administrative tools using React, Angular, or Vue.js. Build interfaces for migration monitoring, reconciliation, and operational reporting. Data Migration and Validation Develop automated scripts to migrate historical call recordings, transcripts, and metadata. Perform data validation, reconciliation, and integrity checks. Ensure chain of custody and auditability throughout the migration process. DevOps and Automation Build and maintain CI/CD pipelines using GitHub GitHub Actions, Atlassian Jenkins, or Amazon Web Services AWS CodePipeline. Automate environment provisioning, testing, and deployment. Security and Compliance Implement encryption, access controls, and audit logging using AWS Key Management Service, AWS Identity and Access Management, and AWS CloudTrail. Ensure compliance with HIPAA, PCI, and enterprise data retention requirements. Collaboration Partner with contact center, infrastructure, security, and business stakeholders. Support testing, cutover planning, and post-production stabilization. Required Qualifications 5+ years of experience developing applications on AWS. 3+ years of experience with Amazon Connect. Experience with Amazon Connect Contact Lens and/or call recording analytics platforms. Experience integrating with Calabrio or similar workforce and recording solutions. Strong proficiency in Python, TypeScript, or Java. Front-end development experience with React or Angular. Expertise in REST APIs, serverless architecture, and event-driven design. Experience with Infrastructure as Code and CI/CD automation. Strong understanding of data migration, reconciliation, and testing methodologies. Preferred Qualifications Amazon Web Services certifications such as AWS Certified Developer – Associate or AWS Certified Solutions Architect – Professional. Experience in healthcare or regulated environments. Knowledge of contact center quality management and analytics processes. Familiarity with Amazon Athena, Amazon QuickSight, and Amazon OpenSearch Service. Top 3 Critical Skills AWS Full Stack Development – Serverless application development using Lambda, API Gateway, React/Angular, and AWS-native services. Amazon Connect and Contact Lens Expertise – Deep understanding of call recording, transcription, analytics, and contact center integrations. Data Migration and Automation – Experience migrating large volumes of recordings and metadata with validation, reconciliation, and CI/CD automation.

Role :- Contact Center Architect Remote Job Type: C2C/W2/1099 This is Contract to Hire role so need only visa independent candidates As per the latest requirement update, we are specifically looking for candidates who are either former Amazon employees or were recently laid off from Amazon. Please prioritize and share suitable profiles accordingly. Role Summary We are seeking a hands-on, business-savvy Contact Center Architect to own the end-to-end design of our healthcare contact center on Amazon Connect, spanning member, provider, and self-service experiences. This is not a back-room engineering role. The person we are looking for is the connective tissue between the business and IT — a trusted advisor who can sit with operations, product, compliance, and member-experience leaders, understand what they are truly trying to achieve, and translate that into a resilient, secure, measurable technical architecture that the development teams can build with confidence. The ideal candidate is a genuine “jack of all trades”: equally comfortable whiteboarding a contact flow with a business sponsor, debating IAM and PHI handling with seacurity, and pairing with developers on a Lambda integration. Above all, they earn trust quickly on both sides of the house — the business believes this person understands their world, and IT believes this person understands theirs. What You Will Own Business Partnership & Discovery (the bridge role) Drive the conversation with the business — lead working sessions with operations, member/provider experience, product, and compliance stakeholders to surface goals, pain points, and the “why” behind every requirement. Bridge business and IT — translate business intent into clear technical requirements for development teams, and translate technical constraints and trade-offs back into language the business can act on. Earn and keep trust — act as the single, credible point of contact who both sides rely on; embrace the customer's perspective and represent it faithfully throughout delivery. Facilitate decisions — run design reviews, build consensus across competing priorities, and keep initiatives moving without losing either business value or technical integrity. Contact Center Architecture (Amazon Connect) Own the end-to-end architecture of the Amazon Connect contact center across member, provider, and self-service journeys. Design IVR / IVA and contact flows, routing strategies, queueing, and omnichannel (voice, chat, callback) experiences optimized for self-service and containment. Architect caller authentication and identity flows — including data-driven verification, integration with member/provider systems of record, and secure handling of PHI/PII. Design conversational self-service using Amazon Lex, Polly, and Transcribe, with a clear strategy for deflection, containment, and graceful escalation to agents. Drive modernization from legacy contact center platforms (e.g., Avaya, Genesys) where applicable. Development & Integration Oversee integration with healthcare enterprise systems — core administrative/claims platforms, member and provider data, CRM (Salesforce, ServiceNow), and third-party identity or eligibility services. Architect serverless, event-driven solutions using AWS Lambda, API Gateway, DynamoDB, S3, and Kinesis. Partner hands-on with developers — set design standards, review implementations, and unblock the team rather than throwing designs over the wall. Security, Compliance & Governance (Healthcare) Design for HIPAA and PHI/PII protection — define IAM, encryption (in transit and at rest), least-privilege access, and audit/logging controls appropriate to a regulated healthcare environment. Ensure compliance with organizational and regulatory standards; conduct design reviews and risk assessments. Operations & Optimization Establish monitoring, logging, and alerting (e.g., CloudWatch) and define the KPIs that matter — authentication rate, self-service / containment rate, average handle time, and deflection. Lead root-cause analysis and continuous improvement; turn contact center analytics into prioritized action. Apply Infrastructure as Code (CloudFormation / Terraform) and CI/CD practices for repeatable, reliable deployments. Required Experience & Skills Experience 10+ years of overall IT experience, with a track record of delivering customer-facing solutions. 4–6+ years in AWS cloud / solution architecture. 3+ years hands-on with Amazon Connect in production environments. Healthcare contact center experience is required — direct exposure to member, provider, and self-service journeys (payer, provider, PBM, or health-services setting). Demonstrated experience improving authentication, self-service, and/or containment metrics in a contact center. Technical Skills Amazon Connect ecosystem: Connect, Lex, Polly, Transcribe, Contact Lens. AWS services: Lambda, API Gateway, DynamoDB, S3, Kinesis, Redshift, Athena. IVR/IVA design, telephony, and CTI integration. Caller authentication / identity verification patterns and secure PHI/PII handling. CRM and enterprise integration (Salesforce, ServiceNow, and healthcare core systems). Infrastructure as Code (CloudFormation / Terraform), CloudWatch, and CI/CD. Communication & Leadership (critical to this role) Communication is as important as technical depth for this position. This person spends as much time in front of business stakeholders as in architecture diagrams, and will be evaluated on their ability to build trust and alignment across very different audiences. Exceptional verbal and written communication — able to explain complex technical concepts simply to non-technical stakeholders, and to capture business needs precisely for technical teams. Strong facilitation, stakeholder management, and consensus-building skills. Credibility and presence to be trusted by both business leaders and engineering teams. Analytical, problem-solving mindset with a bias toward measurable outcomes. Leadership and mentoring capability for development teams. Preferred Qualifications AWS Certified Solutions Architect (Associate or Professional). Experience with conversational AI / chatbot and virtual-agent design. Familiarity with healthcare data and interoperability standards (e.g., HIPAA, HL7/FHIR) and eligibility/benefits flows. Experience with analytics and reporting tools such as QuickSight and Contact Lens for contact center performance.

Only W2 Only local to NJ office No C/C is acceptable for this role Not accepting third party employer assistance here Genesys Cloud CX Engineer Weehawken, NJ (Onsite) Long-Term Consulting Opportunity We are seeking an experienced Genesys Cloud CX Engineer to join a high-profile engagement supporting UBS. This role will be responsible for designing, developing, configuring, and optimizing customer experience and contact center solutions within the Genesys Cloud CX platform. This is an excellent opportunity to work directly with enterprise-scale contact center environments, modern cloud technologies, and customer experience transformation initiatives. Responsibilities Genesys Cloud Design & Development Design, develop, and enhance IVR and customer interaction flows using Genesys Architect Build and optimize routing strategies including ACD, skills-based routing, preferred agent, and bullseye routing Develop conversational bots utilizing Genesys Dialog Engine (NLU/NLP) Create automation workflows leveraging Genesys Cloud APIs and third-party integrations Platform Configuration & Administration Configure and support telephony infrastructure including SIP trunks, DID routing, Edge devices, and station configurations Implement and maintain digital channels including chat, email, messaging, and social media Deploy new platform capabilities, enhancements, and updates Integration & Automation Integrate Genesys Cloud CX with CRM, ticketing, authentication, and enterprise systems Develop solutions using REST APIs, JSON, webhooks, and event streams Collaborate with development teams on middleware and backend integrations Monitoring & Support Monitor platform health, call flows, interaction paths, and performance metrics Troubleshoot routing, telephony, and call flow issues Provide L2/L3 support and coordinate escalations with Genesys Care Analytics & Reporting Develop dashboards and reporting solutions using Genesys Analytics Analyze operational metrics including SLA, AHT, abandon rates, agent productivity, and customer experience KPIs Identify opportunities for platform optimization and process improvement Security & Governance Manage user roles, permissions, and access controls Support SSO integrations and compliance initiatives Maintain security and data privacy standards Required Qualifications Technical Experience 3+ years of hands-on experience with Genesys Cloud CX Strong expertise in: Genesys Architect IVR and call flow development ACD and routing strategies SIP telephony and trunking Digital channels (chat, email, messaging) Experience with: REST APIs JSON Web Services OAuth Authentication SSO / Identity Providers (Azure AD, Okta, Ping, etc.) Knowledge of cloud platforms (AWS and/or Azure) Soft Skills Preferred Certifications Genesys Cloud CX Certified Professional (GCX-P) Genesys Cloud Architect Certification ITIL Foundation

Role Overview: The Cloud Architect will design, implement, and optimize the company's multi-cloud infrastructure, spanning Azure, AWS, and GCP clouds. The role will help lead the development of firm's cloud strategy, ensuring scalability, security, resiliency, and cost-effectiveness across the organization's cloud systems. The role will work closely with cloud engineers within the Cloud Engineering & Operations and Network Operations departments, as well as supporting stakeholders across various departments to lead cloud adoption, enhance cloud maturity, improve performance, implement best practices, and drive cloud-based innovation. The Cloud Architect will ensure that Cornerstone's cloud capabilities align with business needs and will scale to meet future growth. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: Embrace learning and continuous improvement Set and strive for a high bar of excellence Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! Take pride in always doing your best work, even if it's harder or takes longer Are passionate about what you do How You'll Help Our Team Succeed: • Provides strategic and technical oversight in developing, managing, and optimizing multi-cloud environments (Azure, AWS, GCP)., • Designs and implements automation tools for efficient cloud service deployment to meet business demands., • Leads cloud architecture and governance initiatives, ensuring security, scalability, and compliance across all platforms., • Manages and optimizes cloud costs, ensuring efficient use of resources and reducing operational expenses., • Implements and maintains secure cloud connectivity solutions (AWS Direct Connect, Azure Express Route, GCP Interconnect)., • Oversees cloud security frameworks, auditing accounts, permissions, and access rights to mitigate risks and ensure compliance., • Collaborates with IT teams to integrate cloud solutions with on-premises infrastructure that drives innovation., • Ensures resiliency by managing critical disaster recovery and response plans for cloud outages, security events, and incidents., • Provides leadership and mentorship to cloud engineers, ensuring adherence to cloud best practices., • Maintains comprehensive documentation, disaster recovery plans, and performs ongoing gap analysis to optimize cloud performance., • Creates and maintains cloud architecture diagrams. What You'll Need to Be Successful: • 10+ years of experience in cloud architecture, infrastructure design with proven expertise in multi-cloud environments (Azure, AWS, GCP)., • Experience in designing and leading cloud solutions and architecture at scale, including migrations, integrations, and strategic cloud management., • Extensive experience with multi-cloud management and architecture strategies, including advanced cloud services (IaaS, PaaS, SaaS), hybrid cloud solutions, and cloud-native application development., • Expertise in designing and implementing cloud automation and orchestration tools (e.g., Terraform, AWS CloudFormation, Azure Resource Manager)., • Strong experience in cloud cost optimization and management, including forecasting, budgeting, and cost-saving initiatives across multiple cloud platforms., • Deep understanding of cloud security best practices and SOC 2 compliance standards and experience with implementing security frameworks across cloud tenants., • Expertise in disaster recovery planning and designing high-availability, fault-tolerant architectures in cloud environments., • Advanced knowledge of cloud networking, including secure connectivity solutions (AWS Direct Connect, Azure Express Route, GCP Interconnect)., • UNIX/Linux experience required, with advanced server administration and automation skills., • Leadership experience in mentoring teams and managing cross-functional collaboration across IT, engineering, and security teams., • Bachelor's Degree in Information Technology, Computer Science, or related field; or equivalent combination of education, skills and experience., • Cloud Professional Certification required (e.g., AWS Certified Solutions Architect - Professional, Google Cloud Professional Cloud Architect, Azure Solutions Architect Expert). Other IT certifications (e.g., CISSP, CompTIA Cloud+) are a plus. Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. Relocation assistance is not offered for this position. Chicago: $133,900 - $163,500 Boston: $140,300 - $171,300 Washington, DC: $137,500 - $167,900 Los Angeles: $140,700 - $171,900 New York: $143,300 - $174,900 San Francisco: $153,600 - $187,700 We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

Job Description JOB TITLE: Data Analyst REPORTS TO: Director of Data Strategy and Reporting DEPARTMENT: IT HOURS: 40 Hours FLSA STATUS: Exempt SALARY: $90k-125k POSITION SUMMARY: The Data Analyst provides the foundation for analytics, namely the collection, quality assurance and availability of data. This IT role requires a significant set of technical skills, including a deep knowledge of SQL, SQL database design and multiple programming languages as well as communication skills to understand what data and analysis the healthcare analysts want to gain from Healthix data stores. They are responsible for the maintenance, improvement, cleansing and manipulation of data in the organization’s operational and analytics databases. The Data Analyst works with team members to define and build data pipelines to orchestrate the movement, transformation, validation, and loading of data from the source to the final destination – data stores defined and implemented based on system requirements and data consumer requirements. Typical tasks performed include working with the data architect on data warehouse design, ensuring data loads quickly, is easily accessible and rapidly comprehensible for analysts/users; extract, transform, and load (ETL) processing; performing thorough testing and validation in order to support the accuracy of data transformations and data verification to ensure correctness and that data is generally reliable for downstream consumption; data bounds checking and database tuning. The Data Analyst strives to ensure proper data governance and quality for the Data Strategy team and the entire organization. They analyze complex data elements and systems, data flow, dependencies, and relationships to contribute to conceptual physical and logical data models. They work collaboratively within the Data Strategy team, providing support for their data centric needs. The candidate has strong working and conceptual knowledge of database queries multidimensional query and index tuning, monitoring, disaster recovery, backup, automated testing, automated schema migration, and continuous deployment. Requirements Essential Duties and Responsibilities: • Enhance and streamline data and pipeline architecture to improve data flow and collection., • Partner with software developers, database architects, and data analysts to support data initiatives and ensure reliable data delivery., • Independently address the data requirements of multiple teams, systems, and products., • Refine or redesign Healthix’s data architecture to enable next‑generation products and data capabilities., • Build and maintain scalable data pipelines and reporting solutions to support growing data volumes, performance and complex queries across Databricks, MS SQL Server, and Intersystems HealthShare., • Work with Data Strategy and Business teams to improve data models and increase data accessibility for business intelligence., • Implement monitoring processes to safeguard data quality, accuracy, and availability for key stakeholders., • Develop queries, support reporting needs, and tailor reporting solutions to enable data‑driven decision‑making., • Develop and execute unit and data validation tests while maintaining accurate documentation, perform data analysis to troubleshoot issues, support feasibility assessments, evaluate health outcomes, and resolve data‑related problems., • Provide general reporting and project support across the organization., • Ensure reporting meets standards for reliability, accuracy, completeness, and compliance., • Support the development, ETL processes, and maintenance of company data assets and data models, design data integrations and data quality frameworks., • Evaluate open‑source and vendor data‑lineage tools and contribute to long‑term data platform architecture planning across IT and Business teams., • Assist in developing an integrated data warehouse to provide a comprehensive healthcare dataset. Supervisory Responsibilities: • This job has no supervisory responsibilities. Qualifications: • 5+ years of experience in a Data Analyst role, with a graduate degree in Computer Science, Statistics, Healthcare Informatics, Informatics, Information Systems, or a related field. IBM Certified Data Engineer or Google Certified Professional is preferred., • Experience with healthcare data, including HL7, CCDAs, MS SQL Server, Databricks, Tableau, Intersystems HealthShare, and Cache databases., • Advanced SQL knowledge and experience with relational databases, query authoring, and familiarity with various databases., • Proficient in database design principles, including relationships, normalization, structures, indexes, views, and analyzing database requirements., • Experience in building and optimizing big data pipelines, architectures, and data sets., • Strong analytical skills and experience in performing root cause analysis on data and processes to answer business questions and identify improvement opportunities., • Experience in developing processes for data transformation, structures, metadata, dependency, and workload management., • Working knowledge of message queuing, stream processing, and scalable big data stores., • Proficient in big data tools such as Hadoop, Spark, and Kafka., • Experience with relational SQL and NoSQL databases., • Strong programming skills with languages like Python, Java, C++, and Scala., • Ability to architect end-to-end ETL pipelines., • Experience with AWS services and BI tools like Tableau., • Strong quantitative, analytical, process development, facilitation, and organizational skills., • Excellent documentation and verbal communication skills, with the ability to clearly communicate technical concepts to both technical and non-technical stakeholders. Benefits SALARY: $90k-125k We’re committed to supporting our team both professionally and personally. Our benefits include a flexible hybrid work environment, generous paid time off, comprehensive medical, dental, and vision coverage, a 401(k) with company match, commuter benefits, and additional perks designed to support your well-being.

Job Description Role Summary: We are seeking a highly skilled Technical Lead to drive the design, development, and optimization of AWS-based contact center and backend solutions. This role will focus on Amazon Connect and related AWS services, serving as a hands-on leader responsible for architecture, integrations, and technical excellence across customer engagement platforms. Key Responsibilities: Architecture & Design • Define and own the technical roadmap for Amazon Connect and related systems., • Architect scalable, secure, and resilient cloud-based contact center solutions., • Lead modernization and migration from legacy telephony platforms to Amazon Connect., • Oversee and guide a scrum team of developers through project delivery. Development & Integration • Design and build IVR/contact flows, Lex bots, routing logic, and voice/chat automation., • Integrate Amazon Connect with Salesforce, ServiceNow, and other enterprise systems., • Develop event-driven applications using AWS Lambda, API Gateway, DynamoDB, EventBridge, and Kinesis., • Implement AI-powered automation using Amazon Bedrock, OpenAI, or LangChain., • Train and mentor engineers transitioning into Amazon Connect development. Operations & Support • Oversee production stability, incident response, and performance tuning., • Conduct root-cause analysis and maintain observability via dashboards and SLIs/SLOs., • Ensure system reliability and compliance with security and IAM standards. Leadership & Collaboration • Lead and mentor cross-functional teams across development, data, and infrastructure., • Partner with network/security teams to uphold QoS and compliance requirements., • Provide tools and dashboards for business and operations reporting. Required Skills & Qualifications: • 10+ years of experience in telephony, contact center, or AWS backend development., • 3+ years hands-on experience with Amazon Connect (preferred)., • Strong AWS expertise: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating Salesforce Service Cloud Voice or similar CRM systems., • Familiarity with SIP, RTP, PSTN, QoS, and packet loss mitigation., • Strong understanding of REST/GraphQL APIs, JWT, OAuth, and SAML., • Proficiency with Terraform, CloudFormation, Git, and CI/CD tools., • Excellent communication, leadership, and stakeholder management skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job DescriptionSalary: ElPreventa Tcnico Senior es responsable de liderar el diseo, dimensionamiento y presentacin de soluciones tecnolgicas complejas, alineando las necesidades de los clientes con las capacidades tcnicas de la organizacin. Su funcin combina visin tcnica, habilidades comerciales y capacidad de comunicacin ejecutiva, apoyando a los equipos de ventas y delivery en la elaboracin de propuestas de alto impacto orientadas a transformacin digital, nube, modernizacin de aplicaciones y seguridad. Responsabilidades Principales 1. Consultora y Diseo de Soluciones • Levantar requerimientos tcnicos y funcionales con clientes y stakeholders., • Disear arquitecturas de referencia sobre Microsoft Azure y AWS, aplicando principios de cloud-native, DevOps, y microservicios., • Elaborar documentos de diseo tcnico, diagramas de arquitectura, y roadmaps de migracin o modernizacin., • Recomendar frameworks, lenguajes, patrones de diseo y metodologas de desarrollo acordes al contexto del cliente. 1. Apoyo a Ventas y Propuestas • Preparar presentaciones tcnicas, demos, y sesiones de discovery junto al equipo comercial., • Desarrollar propuestas tcnico-econmicas que detallen alcance, beneficios, riesgos, costos y SLA., • Participar en RFPs, RFIs y workshops con reas de tecnologa, seguridad y negocio del cliente., • Identificar oportunidades de cross-selling y up-selling de servicios cloud, desarrollo y soporte. 1. Buenas Prcticas y Gobierno Tcnico • Promover estndares de arquitectura segura, observabilidad, CI/CD y automatizacin., • Aplicar buenas prcticas de ingeniera de software (SOLID, Clean Architecture, IaC, API-first)., • Alinear las soluciones con las polticas de ciberseguridad, cumplimiento y privacidad (ISO 27001, GDPR, Ley 155-17, etc.)., • Participar en revisiones de cdigo, diseo y calidad tcnica durante fases de preventa o PoC. 1. Innovacin y Capacitacin • Mantenerse actualizado en tendencias de IA, automatizacin, contenedores, serverless, y seguridad cloud., • Contribuir con contenido tcnico interno: playbooks, whitepapers y kits de propuesta., • Mentorizar a ingenieros y consultores junior del rea comercial y tcnica. Requisitos del Cargo Formacin Acadmica: • Ingeniero en Sistemas, Ciencias de la Computacin, Electrnica o reas afines., • Deseable Maestra o especializacin en Arquitectura de Software, Cloud Computing o Ciberseguridad. Experiencia: • Mnimo 5 a 8 aos de experiencia en desarrollo y arquitectura de software., • Al menos 3 aos de experiencia comprobada en preventa tcnica o consultora de soluciones cloud., • Experiencia en presentaciones tcnicas y workshops con clientes empresariales. Conocimientos Tcnicos Avanzados: • Cloud Platforms: Microsoft Azure (App Services, AKS, Functions, DevOps, AD/Entra ID, Key Vault, Monitor) y AWS (ECS, Lambda, RDS, S3, IAM, CloudFormation)., • Ingeniera de Software: .NET, Node.js, Python, CI/CD, API Management, patrones de integracin., • Seguridad y Cumplimiento: Azure Security Center, Defender for Cloud, AWS Security Hub, MFA, IAM, RBAC, DLP, Compliance., • Office 365 / Microsoft 365: Integraciones con Azure AD, Exchange Online, SharePoint, Power Platform., • Metodologas giles: Scrum, Kanban, DevOps, SAFE, con dominio de herramientas como Azure DevOps, Jira o GitHub Enterprise., • Infraestructura como Cdigo: Terraform, ARM/Bicep, CloudFormation, Ansible., • Conocimientos Deseables: Arquitectura Zero Trust, FinOps, automatizacin con IA (OpenAI, Cognitive Services). Competencias Clave • Comunicacin efectiva con pblicos tcnicos y no tcnicos., • Orientacin a resultados y pensamiento analtico., • Alta capacidad de documentacin tcnica y storytelling comercial., • Liderazgo colaborativo y autogestin., • Capacidad para trabajar bajo presin en contextos de RFP o cierres comerciales. Certificaciones Valoradas • Microsoft Certified: Azure Solutions Architect Expert / Azure DevOps Expert., • AWS Certified Solutions Architect Professional o Associate., • Certified Scrum Master (CSM) o SAFe Agilist., • Microsoft 365 Certified: Security Administrator o Enterprise Administrator Expert., • ISO 27001 Lead Implementer / CompTIA Security+.

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are looking for a Cybersecurity Engineer to join our Corporate IT Team in NYC! ROLE AND RESPONSIBILITIES: The Cybersecurity Engineer is a hands-on technical role responsible for implementing, maintaining, and optimizing security controls across our hybrid infrastructure environment serves as a subject matter expert in designing, implementing, and administering our comprehensive security technology stack. This role combines deep technical expertise in cybersecurity tools with hands-on system administration skills to support our self-hosted, on-premises security infrastructure. The ideal candidate combines infrastructure knowledge with a strong understanding of security operations, compliance requirements, technical implementation and testing and assessing risk. They will be capable of supporting our security toolset including CyberArk, Splunk, OKTA, Tenable, SOAR platforms, and other security analytics solutions. Responsibilities: Vulnerability & Threat Management • Conduct vulnerability assessments across containerized and traditional infrastructure, • Perform ethical hacking and penetration testing to identify security weaknesses on our applications periodically and at times of new releases., • Candidates should have a CEH and be familiar with Nmap, Wireshark, Metasploit, Hydra and Burp to name a few., • Lead remediation efforts and track vulnerability lifecycle management, • Analyze security alerts and incidents, performing root cause analysis, • Contribute to threat hunting activities and security monitoring Security Platform Architecture support and administration • Administer and optimize enterprise security tools including SIEM, EDR, vulnerability scanners, and container security platforms, • Manage security aspects of VMware infrastructure, storage systems, and network segmentation, • Configure and maintain authentication systems (SAML, RADIUS) and identity management platforms such as OKTA. Security Tools Administration & Management CyberArk Privileged Access Management • Administer CyberArk PAS (Privileged Access Security) including Vault, CPM, PSM, and PVWA components, • Configure privileged account onboarding, password management policies, and access workflows, • Implement CyberArk integrations with Active Directory, applications, and infrastructure systems, • Manage CyberArk clustering, disaster recovery, and high availability configurations, • Troubleshoot CyberArk performance issues and optimize system configurations Splunk Enterprise & Security Operations • Administer Splunk Enterprise infrastructure including indexers, search heads, and forwarders, • Configure and maintain Splunk Enterprise Security (ES) for security monitoring and incident detection, • Develop custom Splunk searches, dashboards, and alerts for security use cases, • Manage Splunk data models, knowledge objects, and correlation rules, • Optimize Splunk performance, storage management, and cluster operations Vulnerability Management & Security Testing • Administer Tenable Security Center and Nessus scanning infrastructure, • Configure vulnerability scanning policies, schedules, and remediation workflows, • Integrate vulnerability data with other security tools and ticketing systems, • Develop custom vulnerability reporting and metrics dashboards, • Coordinate vulnerability assessment activities and penetration testing support Security Orchestration & Response (SOAR) • Implement and maintain SOAR platforms for security automation, • Develop automated playbooks for incident response, threat hunting, and remediation activities, • Create custom integrations between the SOAR platform and existing security tools, • Design automated workflows for security alert triage and response coordination, • Maintain SOAR platform performance and troubleshoot automation issues System Administration & Infrastructure • Test disaster recovery, and business continuity procedures for security systems Security Operations Support • Provide Level 2/3 technical support for security incidents and tool-related issues, • Participate in incident response activities and forensic investigations, • Develop and maintain security procedures and troubleshooting guides, • Support 24/7 security operations center (SOC) activities and on-call rotation, • Collaborate with security analysts to optimize detection rules and reduce false positives Compliance & Governance • Support compliance initiatives including SOC 2, PCI DSS, NIST SP 800-53 and regulatory audits, • Maintain security tool documentation, configurations, and change management procedures, • Implement logging and audit trail requirements for compliance frameworks, • Develop security metrics and KPI reporting for management and auditors, • Ensure security tools meet data retention and privacy requirements Cross-functional Collaboration • Partner with IT infrastructure teams on security tool deployment and maintenance, • Collaborate with application development teams on security tool integrations, • Work with network teams to implement security monitoring and traffic analysis, • Support risk management activities with technical security assessments, • Provide security expertise for project planning and technology implementations Desired Qualifications: • Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or equivalent experience, • Relevant certifications preferred: CCSP, CISSP, GCIH, GCFA, Security+, CySA+, GSEC, or equivalent, • Vendor-specific certifications: CyberArk Defender/Sentry, Splunk Certified Admin/Architect, Tenable Certified Security Practitioner Technical Skills - Core Platform: Security Tools Proficiency (3+ years each) • CyberArk: Deep experience with PAS components, policy configuration, and enterprise deployment, • Splunk: Advanced administration of Splunk Enterprise and Enterprise Security, including clustering and performance optimization, • Tenable: Comprehensive vulnerability management experience with Security Center, Nessus, and enterprise scanning, • SOAR Platforms: Hands-on experience with security orchestration tools (Phantom, Demisto, IBM Resilient, or similar) System Administration (5+ years combined) • Advanced Linux administration (RHEL, CentOS, Ubuntu) including shell scripting and automation, • Windows Server administration including PowerShell scripting and Active Directory integration, • Network security concepts and implementation (firewalls, IDS/IPS, network segmentation) Security Specializations • Enterprise PKI and certificate management, • Log aggregation, analysis, and correlation techniques, • Incident response procedures and forensic analysis, • Threat intelligence integration and threat hunting methodologies, • Security automation and orchestration best practices Professional Experience • 4+ years of cybersecurity experience with focus on enterprise security tools, • 4+ years of hands-on system administration in enterprise environments, • Experience with self-hosted, on-premises security infrastructure, • Proven track record of security tool implementations and migrations, • Experience participating in and supporting compliance audits and regulatory requirements Additional Skills • Strong scripting abilities (Python, Bash, PowerShell) for automation and integration, • Experience with API integration and custom security tool development, • Knowledge of cloud security platforms (AWS Security Hub, Azure Security Center) preferred, • Understanding of DevSecOps practices and CI/CD pipeline security, • Excellent troubleshooting and analytical problem-solving skills, • Strong documentation and technical writing capabilities Key Competencies • Technical Leadership: Ability to serve as subject matter expert across various Security tool sets., • Problem-Solving: Advanced analytical skills for complex security tool issues and integrations, • Communication: Ability to explain technical concepts to both technical and non-technical stakeholders, • Project Management: Experience leading security tool implementations and upgrades, • Continuous Learning: Commitment to staying current with emerging security technologies and threats Preferred Qualifications • Degree in Cybersecurity or related field, • Experience in regulated industries (government), • Advanced certifications: CISSP, SABSA, TOGAF, or specialized vendor certifications, • Experience with additional security tools: QRadar, Rapid7, Carbon Black, CrowdStrike, • Background in security architecture and enterprise security frameworks *The salary reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $155,000 annually. Pay will vary by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #NYC #NewYorkCity #Manhatten, #Cybersecurity, Cybersecurity, CISSP, #CISSP, SecurityTools ,#SecurityTools, SIEM, #SIEM, #InfrastructureEnvirnonments, #CyberArk, CyberArk, #Splunk, Splunk, OKTA, #OKTA, Tenable, #Tenable, #SOARPlatforms, SOARPlatforms, #Telecom, Telecom, #Troubleshoot, #Engineering MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at www.mettel.net

Job Description Senior CIAM Architect (15+ Years) We are seeking a highly experienced Senior CIAM Architect with deep expertise in Ping Identity technologies to lead the design, engineering, integration, and support of enterprise-scale customer identity and access management platforms. This role requires strong hands-on experience across federation, authentication, directory services, security, PKI, infrastructure, and automation, with the ability to drive architecture decisions and resolve complex production issues in high-scale environments. Role Summary Mandatory Experience • 15+ years in IAM/CIAM domain, • 8+ years working with Ping Identity products, • Strong hands-on experience with:, • PingFederate, • PingDirectory, • PingAccess, • PingOne, • Experience supporting enterprise-scale customer authentication platforms (10M+ users preferred) With Banking customer would be an added advantage. Key Responsibilities • · Lead the architecture, design, implementation, and support of enterprise CIAM solutions using Ping Identity products., • · Own end-to-end solution design for customer authentication, federation, authorization, and directory integration use cases., • · Design scalable and secure authentication platforms capable of supporting large user populations and high transaction volumes., • · Implement and optimize SSO, MFA, OAuth, OIDC, and federation flows for enterprise and customer-facing applications., • · Drive integration with downstream applications, identity providers, APIs, directories, and security infrastructure., • · Lead production issue resolution for complex authentication, federation, token, certificate, and directory-related problems., • · Collaborate with infrastructure, network, security, application, and DevOps teams to ensure resilient and secure identity services., • · Define engineering standards, deployment patterns, operational runbooks, and best practices for CIAM platform support., • · Provide technical leadership to engineering teams, review solution designs, and mentor junior team members., • · Support modernization initiatives including cloud adoption, automation, and observability for identity platforms. Technical Skills Federation & Authentication • SAML 2.0, • OAuth 2.0, • OpenID Connect (OIDC), • JWT/JWS/JWE PingFederate Expertise • End-to-end PingFederate administration, • SSO Integration, • Token exchange, • Authentication Policies, • Selectors and Adapters, • OAuth/OIDC troubleshooting, • Federation onboarding PingDirectory Expertise Cloud Skills • Amazon Web Services (AWS) Infrastructure • Linux administration, • Networking fundamentals, • DNS, • Load balancers, • Reverse proxies, • Firewall concepts Security & PKI Expertise (Very Important) Candidate must have hands-on experience with: • SSL/TLS certificate installation, • Certificate renewal process, • Keystore management, • Truststore management, • JKS/PKCS12 handling, • CSR generation, • Root and Intermediate CA chains, • Mutual TLS (mTLS) DevOps & Automation • CI/CD pipelines, • Git, • Jenkins, • Terraform, • Monitoring and observability Troubleshooting Capability Candidate should be able to independently troubleshoot: • Federation failures, • OAuth failures, • Token validation issues, • LDAP connectivity issues, • Replication failures, • Certificate chain issues, • Load balancer routing issues, • Authentication latency problems, • Production incidents Required Qualifications • · 15+ years of experience in Identity and Access Management (IAM) / Customer Identity and Access Management (CIAM)., • · 8+ years of strong hands-on experience with Ping Identity product suite, especially PingFederate, PingDirectory, PingAccess, and PingOne., • · Proven experience designing and supporting enterprise-scale customer authentication platforms; experience with 10M+ user environments is strongly preferred., • · Strong expertise in authentication and federation standards including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and JWT technologies., • · Deep hands-on expertise in PingFederate administration, SSO integrations, token exchange, authentication policies, selectors, adapters, and OAuth/OIDC troubleshooting., • · Experience with PingDirectory administration, LDAP integrations, directory operations, replication, performance tuning, and troubleshooting., • · Good understanding of PingAccess for application access control, policy enforcement, and secure application integration., • · Strong hands-on experience with SSL/TLS certificates, certificate renewals, keystore and truststore management, JKS/PKCS12 handling, CSR generation, CA chains, and mutual TLS., • · Solid knowledge of Linux administration, networking fundamentals, DNS, load balancers, reverse proxies, and firewall concepts., • · Experience working in cloud environments, preferably AWS., • · Hands-on exposure to CI/CD pipelines, Git, Jenkins, Terraform, and monitoring or observability tooling., • · Strong troubleshooting skills across federation, OAuth, token validation, LDAP connectivity, directory replication, certificate chain issues, latency, routing, and production incidents. Preferred Qualifications • · Ping Identity certifications such as Ping Identity Certified Professional., • · AWS certifications such as AWS Solutions Architect., • · Experience in highly regulated, large-scale, or customer-facing enterprise environments., • · Exposure to architecture governance, engineering leadership, and cross-functional stakeholder management. Key Competencies • · Strong ownership and leadership in driving critical identity platform initiatives., • · Ability to translate business and security requirements into robust CIAM architecture and engineering solutions., • · Excellent analytical and problem-solving skills for high-severity production incidents., • · Strong verbal and written communication skills with the ability to work across technical and business stakeholders., • · Ability to operate effectively in fast-paced, high-availability production environments. Preferred Certifications • Ping Identity Certified Professional, • AWS Solutions Architect

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email recruiting@kapitus.com The Cloud DevSecOps Engineer III is responsible for bringing the concepts of development, security, and operations together to create a more robust security system for the organization. They test and monitor an organization's system for vulnerabilities and work in collaboration with developers to create new programs that patch holes in the current security program. They add countermeasures to prevent against new threats, or simply make the program stronger and more effective. They are responsible for keeping the organization's data, network, and IT infrastructure safe and free from security threats through monitoring, programming, testing, and communication. What you will do: · Build & Deploy - AWS CloudFormation and OpenTofu for template creation & maintenance · Leverage GitHub Actions as well as AWS CodePipeline CI/CD automation Leverage AWS Cost Optimizations & AWS Well-Architected Best Practice recommendations · HA & DR implementations, including improvements to RTO/RPO · Help maintain AWS Operations with governance mechanisms · Help to maintain and own the Infrastructure and Operational Excellence for the company · Document and develop processes to support systems across the organization · Monitor the implementation of various critical infrastructure and middleware components · Build & Maintain and release highly available, reliable, stable products across several platforms · Create alarms and maintain transparent monitoring of all relevant systems for tracking operational excellence, cost, and performance · Should be able to understand complex architectures and be comfortable working with multiple teams · Should be highly proactive with a keen focus on improving the uptime availability of our mission-critical services What We're Looking For: · Must have AWS Certified SysOps Administrator and/or Solutions Architect Associate and/or Developer Associate and/or 7+ years of implementing & maintaining enterprise AWS Cloud environments. · Experience creating, delivering, and operating multi-tenanted, distributed systems at scale · Cloud architecture experience in AWS environment and container-based deployments using OpenTofu, GitHub Actions, AWS CodePipeline, and CloudFormation. · Passionate for continuous learning and understanding things in and around cloud development · Experience with various AWS services like ECS, S3, Lambda, DynamoDB, RDS, Cognito, WAF, GuardDuty, CloudFront, Route 53, EventBridge, Github Actions, etc · Experience with any tools like DataDog, CloudWatch, or similar tools for observability · Solid understanding of the application and infrastructure security · Good to have knowledge on Azure and an understanding of Azure Active Directory · Strong written and verbal communication skills Kapitus Total Rewards Package Includes: · Competitive Base Salary Range of $117,800-$189,000 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience. · Annual Incentive Compensation Eligibility – Up to 10% annually • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job DescriptionLocation: Hybrid In NYC Office Department: Pre-Sales Engineering Division: Engineering Reports to: Manager, Solution Engineering Job Status: Full-Time Work Shift: *8:30 AM – 5:30 PM EST Travel: Up to 40% (client sites, executive briefings, vendor events) Position: Senior Solutions Architect (Pre-Sales Engineering ) About BlackHawk Data BlackHawk is a technology solutions and managed services company competing in the same market as ePlus, Presidio, NTT, WWT, and Ahead — and growing faster. We combine the technical depth of a boutique consultancy with the vendor relationships and financial strength needed to win complex, multi-tower deals. Our customers are mid-market and enterprise organizations that need a trusted advisor, not a transactional vendor. They face increasingly complex decisions around cybersecurity posture, cloud adoption, network modernization, and operational efficiency. You will be the person who helps them find the path forward. The Opportunity We are looking for an experienced, customer-facing Solution Architect who has already done this work at a VAR, MSP, or IT services firm — and wants to do it somewhere with fewer constraints and more impact. This is a senior individual contributor role with the authority to lead design sessions, scope full projects, build managed services proposals, and shape how BlackHawk's cybersecurity and infrastructure practice evolves. You will work alongside our sales team as their primary technical partner on strategic accounts, driving outcomes that matter: securing environments, modernizing networks, migrating to cloud, and building recurring managed services relationships. Your success is measured not just by technical quality but by revenue contribution, client retention, and the trust you build as an advisor. Key Responsibilities Technical Leadership & Pre-Sales Strategy • Serve as the senior technical lead on strategic pre-sales engagements, orchestrating discovery, solution design, and presentation across all technology domains., • Lead customer-facing design workshops and architecture sessions with both technical (network/security engineers, architects) and executive (CIO, CISO, VP IT) stakeholders., • Own the technical win strategy for complex, multi-tower opportunities involving networking, cybersecurity, SASE, Zero Trust, cloud, and managed services., • Develop and deliver compelling executive briefings, whiteboard sessions, and proof-of-concept demonstrations that translate technology into business outcomes. Solution Design & Documentation • Architect comprehensive solutions across cybersecurity (Next-Gen Firewall, SASE, ZTA, endpoint, SIEM/SOC), enterprise networking, SD-WAN, cloud connectivity, and compute infrastructure., • Produce high-quality network architecture diagrams, logical and physical designs, and solution overview documents suitable for C-level and technical audiences., • Build detailed Bills of Materials with full line-item accuracy, licensing structures, professional services hours, and margin integrity., • Author Statements of Work (SOWs) and project scopes that set clear expectations and protect BlackHawk's delivery team. Managed Services & Recurring Revenue • Position and sell BlackHawk's managed services portfolio — including managed SASE, managed firewall, MDR/SOC services, NOC monitoring, and cloud management — as the preferred operational model for clients., • Build outcome-based business cases for recurring and managed services engagements, demonstrating ROI, risk reduction, and operational efficiency against DIY alternatives., • Structure multi-year managed services agreements with appropriate SLAs, pricing models, and renewal incentives., • Partner with the services delivery team to design managed service architectures that are operationally viable and profitable. Vendor & Partner Engagement • Maintain deep working relationships with BlackHawk's key vendor partners including Cisco, Palo Alto Networks, Fortinet, Zscaler, CrowdStrike, Microsoft, AWS, Aruba/HPE, and others., • Leverage vendor resources — SEs, deal desk, BDMs, MDF — to support and accelerate strategic opportunities., • Stay current on the SASE and Zero Trust product landscapes including Zscaler, Prisma Access, Fortinet SASE, Cato Networks, and Cisco Umbrella/SD-WAN., • Represent BlackHawk at vendor partner summits, technology briefings, and customer-facing events. Internal Collaboration & Growth • Mentor junior and associate SAs, sharing design patterns, BOM best practices, and client engagement techniques., • Contribute to BlackHawk's solution playbooks, standard architectures, and reference designs., • Identify gaps and emerging opportunities in BlackHawk's portfolio and recommend new vendor partnerships or service offerings. Required Qualifications • 7+ years of overall IT experience, including 3+ years in a customer-facing pre-sales Solution Architect, Consulting Architect, or Senior Systems Engineer role at a VAR, MSP, or IT services firm., • Demonstrated experience leading technical discovery, architecture design, and pre-sales engagements for complex networking and cybersecurity solutions., • Deep technical expertise in cybersecurity — including Next-Generation Firewall (NGFW), Secure Access Service Edge (SASE), Zero Trust Network Access (ZTNA), endpoint detection and response (EDR/XDR), SIEM, and identity-based security., • Strong working knowledge of enterprise networking: routing and switching, SD-WAN, LAN/WAN design, wireless (802.11ax/Wi-Fi 6), and network segmentation., • Experience architecting hybrid and multi-cloud solutions (AWS, Azure, GCP) including cloud networking, security controls, and governance., • Proven ability to build and present outcome-based business cases for managed services, recurring revenue programs, and multi-year technology roadmaps., • Experience authoring technical documentation including solution designs, BOMs, SOWs, and RFP responses at a professional quality standard., • Polished executive communication skills — you are equally comfortable presenting a Zero Trust architecture to a CISO and a cost justification to a CFO. Preferred Qualifications • Experience with SASE platforms: Zscaler (ZIA/ZPA), Palo Alto Prisma Access, Fortinet SASE, Cato Networks, Cisco Umbrella, or Cloudflare One., • Hands-on familiarity with Zero Trust frameworks (NIST SP 800-207, Gartner ZTA) and their practical implementation in enterprise environments., • Experience positioning and selling managed security services (managed SOC, MDR, managed SASE, managed firewall)., • Background in or exposure to compliance frameworks: NIST CSF, CIS Controls, SOC 2, HIPAA, PCI-DSS, or CMMC., • Prior quota-bearing or KPI-tied pre-sales experience at a firm competing with ePlus, Presidio, WWT, Ahead, NTT, or similar. Certifications Required (or obtainable within 6 months with BlackHawk support): • Cisco CCNP Security, CCNP Enterprise, or equivalent professional-level certification, • Palo Alto PCNSE, PCSAE, or Prisma Certified, • Fortinet NSE 6/7 or Zscaler ZCCA-IA / ZCCP-IA Highly Desired: • CISSP (Certified Information Systems Security Professional), • AWS Solutions Architect – Professional or Azure Solutions Expert, • Cisco CCIE Security or Enterprise (or in-progress), • Zscaler Zero Trust Certified Architect (ZTCA) What We Offer • A seat at the table: you will directly influence BlackHawk's go-to-market strategy, portfolio decisions, and practice direction., • Competitive total compensation benchmarked to senior SA roles at ePlus, Presidio, and WWT — with an uncapped performance bonus tied to pipeline and closed revenue contribution., • Equity consideration for candidates who demonstrate exceptional impact and growth potential., • Full certification sponsorship, training budget, and access to vendor partner enablement programs., • Vendor demo lab access, evaluation hardware, and cloud sandbox environments to support POC and client demonstration activity., • A fast-moving, founder-accessible culture where decisions get made quickly and great ideas get implemented., • Medical, dental, vision, 401(k) with employer match, flexible PTO, and remote-flexible work arrangement., • The opportunity to build something: a growing practice, a winning team, and a book of business that is yours. 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Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We believe that each team member is the key to the group's success and sustainability. To achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse colleagues, share knowledge, and enjoy a rewarding career. We are actively seeking a Senior Cyber Security Analyst to join our team! Roles and Responsibilities • Design/architect/implement/manage enterprise SIEM & PAM systems;, • Plan/implement security hardening for deployed IT/network infrastructure, i.e., Layer 3 switches, firewalls, load balancers & virtual servers to ensure compliance with cybersecurity standards;, • Perform security administration, monitor security breaches & verify integrity/availability of security systems, SIEM resources & critical security processes;, • Administer/manage Identity & Access Management (IAM) platforms & enterprise security environment systems;, • Plan/implement security tools/procedures, conduct penetration testing/vulnerability assessments & collaborate with teams to provide timely remediation;, • Provide key support for application teams by reviewing source code/security design, conducting threat modeling & delivering guidance on security best practices/remediation;, • Design/implement SOAR playbooks for automated security workflows & manage security tooling for development teams;, • Provide technical guidance & support for junior engineers/analysts. Education and Other Qualifications • MS in Computer/Electrical Engineering with a focus on networking/data center/cloud computing., • Expertise in enterprise network/network security design & analyzing security logs in SIEM., • Strong scripting skills in PowerShell/Python to facilitate security automation/tool development., • Proficient in Splunk SIEM/routers/switches/firewalls/DNS/DHCP/Active Directory/Windows & Linux OS., • In-depth knowledge of internet architecture & protocols., • Familiar with the AWS cloud platform., • Cisco Certified Network Associate (CCNA) certificate required The salary range reflected is a good-faith estimate of the base pay for the position's primary location. Our compensation reflects labor costs across several U.S. geographic markets, and we pay differently based on those markets. The U.S. pay for this position is $147,000 to $150,000 annually. Pay varies by work location and may also depend on job-related knowledge, skills, experience and abilities of the successful candidate. Keywords: Security,CyberSecurity,NetworkOps MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at www.mettel.net

Job Description Capgemini, a global leader in digital transformation and insurance technology consulting, is seeking a Guidewire Jutro Specialist to drive innovative digital experience solutions for top-tier insurers. This role focuses on leveraging Guidewire Jutro, a next-generation digital experience framework, to create modern, responsive, and cloud-native applications for policyholders, agents, and insurers. As a key technical expert, you will design and implement scalable UI components, micro frontends, and API-driven solutions that integrate seamlessly with Guidewire PolicyCenter, BillingCenter, and ClaimCenter. You will work closely with business, design, and technology teams to deliver omnichannel, headless, and microservices-based digital experiences. Responsibilities include customizing Jutro UI components, optimizing front-end performance, ensuring API-first architecture, and enabling Agile/DevOps-driven deployments. The ideal candidate has 3+ years of experience in Guidewire Jutro and Digital, strong front-end development skills in React, Angular, JavaScript, TypeScript, and GraphQL, and expertise in cloud platforms (AWS, Azure, GCP). Preferred candidates hold Guidewire Digital Certifications, have experience with CI/CD pipelines, Kubernetes, and DevOps methodologies, and understand P&C insurance digital customer journeys. This role offers an exciting opportunity to work on cutting-edge digital insurance engagements, modernizing customer experiences and self-service portals for global insurers. Join Capgemini’s industry-leading team to shape the future of insurance technology through innovation, InsurTech collaboration, and cloud-native digital solutions. Job Details: Capgemini is a global leader in technology consulting, digital transformation, and innovation. We collaborate with top-tier insurers to drive the modernization of core platforms, customer experience enhancements, and digital transformation initiatives. Our expertise in Guidewire solutions enables insurers to optimize operations, accelerate product development, and create seamless digital experiences. About the Role: We are seeking a Guidewire Jutro Specialist to work on innovative digital transformation engagements with leading insurers. This role requires expertise in Guidewire Jutro, the next-generation digital experience framework, to design and implement modern, scalable, and intuitive customer-facing applications. You will collaborate with business, technology, and design teams to create responsive, cloud-native, and API-driven experiences that enhance policyholder interactions across web and mobile platforms. Key Responsibilities: Guidewire Jutro Implementation & Digital Experience Design • Lead the design, development, and customization of digital applications using Guidewire Jutro., • Create modern, responsive UI/UX components for seamless policyholder and agent interactions., • Ensure API-first architecture and integration with Guidewire Cloud, Guidewire Digital, and third-party InsurTech solutions., • Implement headless and microservices-based digital experiences, enabling insurers to deliver innovative customer journeys. Technical Architecture & Development • Architect and build reusable UI components, widgets, and micro frontends in Jutro., • Collaborate with backend developers to integrate Guidewire PolicyCenter, BillingCenter, and ClaimCenter APIs., • Utilize React, JavaScript, TypeScript, and GraphQL to enhance digital insurance platforms., • Optimize application performance, security, and accessibility across multiple devices and browsers. Consulting & Client Engagement • Partner with business and design teams to understand customer needs and translate them into intuitive digital solutions., • Advise clients on best practices for Jutro adoption, cloud enablement, and omnichannel customer experiences., • Deliver technical demonstrations, proof of concepts, and roadmaps for insurers looking to modernize their digital platforms. Agile & DevOps Enablement • Work within Agile/Scrum teams to deliver iterative and scalable digital solutions., • Utilize CI/CD pipelines, containerization (Docker, Kubernetes), and cloud-native architectures for deployment., • Ensure test-driven development (TDD) and automated testing for seamless application performance. Requirements Technical Expertise: • 3+ years of experience with Guidewire Jutro and Guidewire Digital solutions., • Strong proficiency in React, JavaScript, TypeScript, GraphQL, and front-end frameworks., • Experience integrating Guidewire’s PolicyCenter, BillingCenter, and ClaimCenter through APIs., • Familiarity with cloud platforms (AWS, Azure, Google Cloud) and microservices architecture., • Understanding of headless CMS, API gateways, and customer identity & access management (CIAM). Consulting & Insurance Industry Knowledge: • Experience working with top-tier insurers on digital transformation projects., • Strong understanding of P&C insurance products, underwriting, claims, and digital customer journeys., • Ability to translate business requirements into scalable digital experiences. Preferred Certifications & Tools: • Guidewire Certified Specialist – Jutro/Digital (Preferred)., • Cloud Certifications (AWS/Azure/GCP) are a plus., • Experience with CI/CD pipelines, Docker, Kubernetes, and DevOps best practices. Benefits This position comes with competitive compensation and benefits package: • Competitive salary and performance-based bonuses, • Comprehensive benefits package, • Career development and training opportunities, • Flexible work arrangements (remote and/or office-based), • Dynamic and inclusive work culture within a globally renowned group, • Private Health Insurance, • Retirement Plans, • Paid Time Off, • Training & Development About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported €22.5 billion in revenues in 2023. https://www.capgemini.com/us-en/about-us/who-we-are/

Job Description Role Overview: We are seeking a Senior Amazon Connect Engineer to lead the design, development, and delivery of modern cloud-based contact center solutions leveraging Amazon Connect and related AWS services. This role will serve as a key technical authority, responsible for building scalable voice and chat solutions, driving system integrations, and ensuring high-performing, resilient architectures that enhance customer engagement. Key Responsibilities: Architecture & Design • Define and own the end-to-end technical strategy for Amazon Connect implementations., • Architect secure, scalable, and fault-tolerant contact center systems., • Lead platform modernization and migration from legacy telephony systems to AWS-based solutions. Development & Integration • Design and build advanced contact flows, Lex bots, routing logic, and IVR frameworks., • Integrate Amazon Connect with Salesforce, ServiceNow, and custom CRM applications., • Develop AWS-based backend services using Lambda, API Gateway, DynamoDB, Kinesis, and EventBridge., • Implement AI-driven experiences using tools such as Amazon Bedrock, OpenAI, or LangChain. Operations & Support • Support production environments and ensure system reliability through monitoring and automation., • Perform root-cause analysis and implement continuous improvements for incident management., • Establish observability metrics (SLIs/SLOs) and dashboards to track performance. Leadership & Collaboration • Mentor junior engineers and support team skill development., • Partner with network and security teams to maintain compliance, IAM policies, and QoS standards., • Deliver analytics and reporting capabilities for business operations. Required Skills & Qualifications: • 5–10+ years of experience in telephony, contact center technology, or AWS backend development., • 3+ years hands-on experience with Amazon Connect preferred., • Strong experience with AWS services including Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating with Salesforce Service Cloud Voice or similar platforms preferred., • Knowledge of networking and telephony concepts such as SIP, RTP, and PSTN., • Experience with REST/GraphQL APIs, JWT, and OAuth/SAML authentication., • Familiarity with Terraform, CloudFormation, Git, and CI/CD automation., • Strong analytical, communication, and leadership skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform. AWS Certified Solutions Architect, Azure Solutions Architect, Google Cloud Certified or OCI Certified). As an OCI DevOps Engineer, you will be responsible for deploying and managing networking segments, virtual machine

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Onsite-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: www.TalentSolutionPartners.comTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at: www.TalentSolutionPartners.com

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Act as a thought leader sharing best practices through blogs, whitepapers, reference architectures and public‑speaking events such as AWS Summit, AWS re:Invent, etc. Create field enablement materials for the broader SA population, helping them integrate AWS solutions into customer architectures. A

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Job Title: Software Architect - Expert. Technical and Architecture Specifications. EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital st

As a Technical Solutions Architect you will embed directly with clients to design and build mission-critical integrations, automations, and data solutions. Design and implement production-grade solutions that dramatically improve client onboarding efficiency, reduce time-to-value, and enable operati

As a Solutions Architect at Yusen Logistics, you will drive critical projects and services for the company’s global customers, designing and implementing effective solutions for logistics operations. Hands‑on experience designing and deploying cloud‑based solutions on AWS, Azure, or GCP; knowl

As a GenAI Technology Architect, you will be instrumental to the sale of Moody’s solutions integrating GenAI. You understand customer workflow integration projects and lead co-creation initiatives linked to Moody's solutions within clients’ environments. The role is important and involves contri

The role involves collaborating with stakeholders to develop customized solutions using Planview software, presenting proposals, and supporting the integration of solutions. Candidates must have at least 8 years of experience in implementing Planview, knowledge of enterprise architecture principles,