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Job Description: Looking for an experienced Business Analyst/Project Manager who will be responsible for understanding and assessing the changing needs of the business.. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change. Act as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver. Responsibilities: · Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility · Prioritize requirements from various stakeholders · Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders · Assess change-proposals and define solutions to help the organization achieve its goals · Discover, organize, and clarify business needs and review/produce specifications for change · Work with the Technical Analyst and development team to ensure that they understand the specifications. · Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan. · Conduct business process modeling and generate applicable scenarios for the technology functionality testing team. · Track project performance, specifically to analyze the successful completion of short and long-term goals · Establish and maintain relationships with third parties/vendors · Create and maintain comprehensive project documentation Qualifications: · Proven working experience in project management · Excellent client-facing and internal communication skills · Excellent written and verbal communication skills · Solid organizational skills including attention to detail and multitasking skills · Strong working knowledge of Microsoft Office · Bachelor's Degree in appropriate field of study or equivalent work experience · Experience with project management software tools · Proficient in MS Word, Excel, PowerPoint, Visio, Smartsheet, Jira · Microsoft Access and/or SQL experience strongly preferred · Salesforce, Informatica, Azure SQL Server knowledge preferred.

Job Description: Looking for an experienced Business Analyst/Project Manager who will be responsible for understanding and assessing the changing needs of the business.. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change. Act as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver. Responsibilities: · Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility · Prioritize requirements from various stakeholders · Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders · Assess change-proposals and define solutions to help the organization achieve its goals · Discover, organize, and clarify business needs and review/produce specifications for change · Work with the Technical Analyst and development team to ensure that they understand the specifications. · Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan. · Conduct business process modeling and generate applicable scenarios for the technology functionality testing team. · Track project performance, specifically to analyze the successful completion of short and long-term goals · Establish and maintain relationships with third parties/vendors · Create and maintain comprehensive project documentation Qualifications: · Proven working experience in project management · Excellent client-facing and internal communication skills · Excellent written and verbal communication skills · Solid organizational skills including attention to detail and multitasking skills · Strong working knowledge of Microsoft Office · Bachelor's Degree in appropriate field of study or equivalent work experience · Experience with project management software tools · Proficient in MS Word, Excel, PowerPoint, Visio, Smartsheet, Jira · Microsoft Access and/or SQL experience strongly preferred · Salesforce, Informatica, Azure SQL Server knowledge preferred.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! We are seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering team. In this role, you will support the operation, monitoring, and reliability of large-scale video delivery systems, including live streaming, video-on-demand (VOD), encoding, packaging, and content delivery networks (CDNs). As a Level 1 SRE, you will work closely with senior engineers to respond to incidents, perform routine operational tasks, and build foundational automation skills. This position is ideal for candidates with a background in systems or network administration who are eager to grow into video reliability engineering. • Monitor the health and performance of video services (live, linear, and on-demand) using observability tools., • Support day-to-day operations of video platforms including encoding, transcoding, packaging, origin servers, DRM, and CDN delivery., • Assist in troubleshooting service-impacting issues and escalating to senior engineers when needed., • Participate in on-call rotations under supervision, responding to alerts and contributing to incident resolution., • Execute runbooks for routine operational tasks, deployments, and platform maintenance., • Write and maintain basic automation scripts (Python, Bash, PowerShell) to reduce manual work., • Document incident response steps, troubleshooting guides, and standard operating procedures., • Bachelor's degree in Computer Science, Information Technology, Media Technology, or equivalent practical experience., • 0-2 years of experience in systems administration, IT operations, video engineering, or SRE-related work., • Basic understanding of Linux administration and troubleshooting., • Familiarity with scripting (Python, Bash, or PowerShell)., • Exposure to monitoring/observability tools (Grafana, Prometheus, ELK, Splunk, DataDog, or similar)., • General knowledge of networking fundamentals (TCP/IP, DNS, load balancing, HTTP)., • Awareness of streaming protocols (HLS, MPEG-DASH, RTMP) is a plus. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $66,830.00 - $109,793.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! The Role DNS Engineer - SRE is a high-impact role responsible for the architecture, scalability, and reliability of the mission-critical DNS infrastructure powering our ISP and core network services. This position is designed for an engineer who views infrastructure through the lens of Site Reliability Engineering (SRE) prioritizing automation, observability, and self-healing systems over manual intervention. You will combine deep IP networking and DNS expertise with modern security protocols to ensure our platforms remain resilient against evolving threats and perform at the highest level for millions of users. The Impact This is a collaborative and influential role. Beyond core engineering, you will serve as a technical authority, leading cross-functional initiatives with Product, Security, and Service Assurance teams. Your goal is to deliver a carrier-grade DNS ecosystem that balances cutting-edge privacy standards (DoH/DoT) with the uncompromising availability required by Tier-1 network operations. Core Platform Strategy & Leadership • Architectural Ownership: Lead the design and evolution of global DNS architectures, ensuring high availability through Anycast routing, multi-provider redundancy, and automated failover mechanisms., • Strategic Vendor Relations: Act as the primary technical authority in engagements with DNS and infrastructure vendors, driving roadmaps that align with our long-term reliability and security goals., • Lifecycle & Capacity Management: Oversee the full lifecycle of DNS platforms-including automated software deployments, hardware refreshes, and proactive capacity planning-to stay ahead of traffic growth., • Standardization & Policy: Optimize, Define and enforce organization-wide standards for DNS record management, security protocols (DNSSEC), and traffic steering policies to optimize user latency., • Reliability Engineering: Convert "Strategic Design" into "Operational Reality" by defining Service Level Objectives (SLOs) and Error Budgets for all core name services. Cross-Domain DNS Operations & SRE • Protocol Management: Manage the nuances of UDP/TCP port 53, recursion vs. iteration, and complex record types (A, AAAA, CNAME, MX, TXT, SRV)., • Security & Mitigation: Implement and manage DNSSEC to prevent cache poisoning; act as a subject matter expert in mitigating DDoS and DNS amplification attacks., • Automation (Eliminating Toil): Replace manual updates and "pool" management with automated workflows using Python, Go, Ansible, or Terraform., • Performance Tuning: Perform Linux kernel tuning for high-performance network throughput and conduct deep-dive log analysis on systems like BIND, Unbound, or PowerDNS., • Education: Bachelor's degree in Computer Science, Telecommunications, or a related field (or equivalent practical experience in networking and security), • Experience: 5+ years in a networking or systems engineering role, with a focus on SRE principles (automation, reliability, and monitoring) in production environments, • DNS Fundamentals: Hands-on experience configuring and maintaining at least two of the following: BIND, Unbound, PowerDNS, AWS Route 53, or Azure DNS, • Networking Protocols: Functional understanding of TCP/IP (IPv4/v6) and DNS-specific protocols including DNSSEC and encrypted transport (DoH/DoT), • Systems & Automation: Strong Linux/Unix administration skills and proficiency in at least one scripting language (Python, Bash, or Go) for task automation, • Observability: Experience using Grafana and OpenTelemetry (or similar tools) to monitor service health and performance, • DNS Systems: Hands-on experience managing BIND, Unbound, or PowerDNS in high-traffic environments, alongside cloud-native solutions (AWS Route 53, Azure DNS, Google Cloud DNS), • Protocol Expertise: Mastery of DNS-specific protocols including DNSSEC, DoT, and DoH, with a firm grasp of underlying transport layers (UDP/TCP) and dual-stack (IPv4/IPv6) networking, • Observability: Experience building dashboards and alerts using Prometheus, ELK, or OpenTelemetry to monitor DNS query latency and error rates, • Automation: Proven ability to manage "DNS as Code" using Terraform or Ansible and writing scripts (Python/Go) to automate routine zone updates, • Hybrid remote/on-site, with participation in 24/7 on-call rotations, • Availability for after-hours maintenance and urgent service restoration activities At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $83,538.00 - $137,241.00/year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! The Senior Enterprise Security Architect is responsible for providing subject matter expertise in designing and implementing the security direction across Optimum's enterprise platforms. This role emphasizes hands-on technical leadership, guiding the implementation, configuration, and automation of security controls to meet and exceed compliance and risk management goals. You will report to the Director of Enterprise Security Architecture and collaborate with other security architects, security engineers, network engineers, and application architects to ensure deployment of secure, scalable, and resilient solutions. Proficiency in cloud platforms (GCP, AWS, Azure) and a deep understanding of modern security practices are essential. • Provide technical leadership and mentorship to other Security Architects and Engineers., • Design, implement, and maintain enterprise security infrastructure aligned with architectural guidelines., • Provide subject matter expertise on technologies, best practices, and industry trends, ensuring Optimum remains at the forefront of innovation., • Design, implement, Document, and maintain complex security infrastructure to support Applicationdevelopment under defined Architecture Guidelines, in the Enterprise environment., • Help teams maintain and follow Security Architecture Best Practices, established standards, and provide solutions/proof of concepts., • Create, document, and promote security reference architecture consumable by engineering and development teams., • Provide subject matter expertise to promote a program of Secure by Design principles, ensuring adoption across the organization, ensuring that security is built into solutions from the outset, rather than being added as an afterthought., • Conduct platform, tool, and process assessments to evaluate existing security controls, identify weaknesses, and make recommendations and process improvements., • Assess security threats and risks to define and implement appropriate architectural security models., • Conduct in-depth technical research on the security implications of new technologies., • Participate in efforts and provide material support to business teams by planning and designing architectural solutions in support of security strategies and cross-functional technology teams throughout the organization., • Ensure that the platform's security risk controls, mitigations, and approach are aligned with security standards, IT, and business goals., • Ensure the proper security architecture and governance practices are put in place for emerging technologies such as AI/ML, GenAI, and other emerging technologies., • Software development architecture, including oversight and mandates for activities such as threat modeling for secure solution design, and specifically for Web Services design, as well as the OWASP Top Ten resilience reference architecture., • Provide direction and share insights on DevSecOps methodologies and practices, including operational discipline, security logging, monitoring, and alerts, which are essential components of the process., • Ensure security policy, compliance requirements, and best practices are implemented across the project portfolio., • Provide enterprise security and architectural guidance to ensure that the infrastructure supporting customer-facing products is compliant with legal, regulatory, and industry security standards., • Actively participate in long-term roadmap planning and architectural vision for Enterprise Security, • Collaborates with External Vendors, ensuring that their security practices align with the organization's security architecture standards., • Bachelor's degree in Computer Science or related field preferred, • Enterprise Security / Enterprise Architecture Certifications (CISSP, CCSP, TOGAF 9, GCP Professional Cloud Architect, Azure Solutions Architect, etc.) preferred, • Prefer ten or more years of experience in Information Technology, • Prefer eight or more years of direct IT Security experience in one or more of the ten security domains, • Excellent analytical and problem-solving skills, with the ability to assess complex issues and develop effective solutions, • Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization, • Broad technical experience in several security disciplines, including endpoint and platform (Unix/Linux/Windows, mobile) controls, encryption/tokenization, identity and access management, PKI, data protection, and security tooling integration in complex environments, • Expertise across multiple security disciplines such as Data Protection, Compliance Validation, Vulnerability Experience with Network Security, Infrastructure Security (Active Directory, Group Policy, Endpoint management), CI/CD Security, Identity and Access Management, Logging and Monitoring, Incident Response, Data and Analytics, and Resiliency, • Experience with Infrastructure as Code deployments and the security review process, • Ability to communicate complex technical concepts to diverse audiences, • Hands-on experience with Security Services in Azure and in AWS such as IAM, KMS, VPC, Security Groups, AWS Inspector, and Guard Duty, • Experience building security reference architectures for complex information systems based on industry frameworks If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $155,509.00 - $222,156.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

100% REMOTE Contract to Hire .NET Engineer / .NET API Developer Needed for Growing Technology Consulting Firm! This Jobot Consulting Job is hosted by: Reed Kellick Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $45 - $60 per hour A bit about us: We are a growing technology consulting firm that has been in business for over 20 years and we are on the lookout for a talented .NET Software Engineer / Full Stack Engineer on a contract-to-hire basis! Why join us? As a .NET Software Developer / Full Stack Developer in our company, we are able to offer: • A competitive hourly rate between $45/hr and $60/hr, depending on experience!, • 401k!, • Medical, dental and vision coverage!, • Work from home / work remote 100%! Job Details As a .NET Web Developer / Fullstack Engineer on our team, we are looking for: • 3+ years of professional C# / .NET experience, • Proven .NET 8+ and ASP.NET Core Web API background, • Willingness to work on a contract to hire basis (this would convert to a perm role after 12 months), • Current residence in the CST or EST time zone, • Experience in the following would be strongly preferred: Azure, LINQ, Entity Framework Core, Dapper, RESTful API design patterns Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionWe are seeking a highly skilled Senior Network & Infrastructure Technician with strong hands-on experience in enterprise networking and virtualized environments. This role requires expertise in routing, switching, firewalls, and virtualization platforms, along with practical exposure to cloud services such as Azure. The ideal candidate will be comfortable working in complex environments, troubleshooting advanced issues, and supporting both on‑premises and cloud-based infrastructure, with bonus experience in IP and cloud-based telephony solutions. This is an on-site position in Westbury, NY. The work hours are Monday - Friday from 8a – 4:00p. Our benefits include Medical, Dental and Vision Insurance; 401k with company match and PTO. Key Responsibilities • Design, configure, implement, and support enterprise-level network infrastructure, including routers, switches, and firewalls, • Administer and troubleshoot routing and switching (VLANs, OSPF, BGP, spanning tree, QoS, etc.), • Manage, maintain, and optimize firewall platforms (configuration, security policies, VPNs, and monitoring), • Deploy, administer, and troubleshoot VMware environments, including ESXi hosts, vCenter, and virtual networking, • Support and maintain Microsoft Azure infrastructure, including virtual machines, networking, and hybrid connectivity, • Perform advanced troubleshooting across network, virtual, and cloud systems to quickly identify and resolve issues, • Assist with infrastructure upgrades, migrations, and new technology implementations, • Provide support and maintenance for IP and cloud-based phone systems (VoIP, SIP, call routing, and basic troubleshooting), • Ensure systems follow industry best practices for security, reliability, and performance, • Document configurations, procedures, and solutions for long-term operational support, • Collaborate with internal teams and vendors to resolve complex issues and improve infrastructure designRequired Qualifications, • Strong hands-on experience with networking and routing in a production environment, • Proven experience with enterprise firewalls, switches, and routers, • Real-world experience administering VMware environments, • Working knowledge of Microsoft Azure, including networking and virtual machines, • Solid understanding of TCP/IP, DNS, DHCP, VPNs, and WAN technologies, • Experience troubleshooting complex network and infrastructure issues end-to-end, • Ability to work independently while also collaborating effectively with technical teams, • Strong documentation and communication skillsPreferred / Nice-to-Have Qualifications, • Experience with IP or Cloud Phone systems (VoIP, SIP, Microsoft Teams Phone, etc.), • Familiarity with hybrid on‑prem/cloud environments, • Exposure to network monitoring and security tools, • Relevant certifications (preferred but not required), such as:, • Cisco (CCNA / CCNP), • VMware (VCP), • Microsoft Azure (AZ-series certifications#LI-Onsite #FutureTechJobs #SG-1 Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR 5lpk4vmuRx

Job DescriptionSenior Managed Services Engineer (L2/L3) – Enterprise MSP Location: Remote / Hybrid (EST business hours) Job Type: Full‑time Company: LincolnIT Job Summary LincolnIT is seeking a Senior Managed Services Engineer (L2/L3) to support a large, enterprise‑scale managed services engagement delivered under a hybrid MSP/MSO model. This role is dedicated to a single client environment and is responsible for day‑to‑day operational execution across infrastructure, cloud, identity, Microsoft 365, endpoint operations, and data protection. This position is ideal for an experienced MSP engineer who values ownership, stability, and disciplined service delivery over ticket churn or ad‑hoc project work. Key Responsibilities Infrastructure & Cloud Operations • Operate and support VMware and AWS environments, • Provision and decommission Windows and Linux servers, • Maintain OS build standards, capacity validation, and inventory accuracy, • Support Microsoft server platforms including SQL, RDS, and VDIPatch & Vulnerability Management, • Execute monthly OS patching for Windows and Linux servers, • Support emergency and zero‑day patching activities, • Perform patch validation, rollback, and post‑patch verification, • Remediate vulnerabilities aligned to CVSS severity and approved change windows, • Document remediation outcomes and approved exceptionsApplication Patch Support, • Coordinate patching with internal application owners and third‑party vendors, • Execute approved patch plans during maintenance windows, • Validate application functionality post‑patch, • Document dependencies, outcomes, and issuesBackup, Storage & Data Protection, • Administer enterprise backup and recovery platforms (e.g., Rubrik, Pure Storage, Dell PowerScale, Azure Files, M365 workloads), • Monitor backup jobs and remediate failures, • Perform file‑level, mailbox‑level, and VM‑level restores, • Support retention, compliance alignment, and restore testingIdentity & Access Management, • Administer Active Directory (users, groups, GPOs, OUs), • Execute access change requests and decommissioning activities, • Support Microsoft Entra ID user, role, and Conditional Access administration, • Maintain identity hygiene and lifecycle processesMicrosoft 365 Administration, • Administer Microsoft 365 tenant services, • Manage licensing and configuration settings, • Support Exchange Online and hybrid environments, • Perform mailbox provisioning, permissions management, and mail‑flow troubleshooting, • Execute litigation hold and retention administration (administrative tasks only)Endpoint Management & Security Operations, • Support endpoint patching and vulnerability remediation at scale, • Enforce CIS and approved security baselines, • Execute endpoint policy enforcement and failure remediation, • Support compliance and remediation reportingIncident, Request & Change Execution, • Respond to and resolve incidents across servers, endpoints, and Microsoft 365 (P1–P4), • Participate in a 24×7 on‑call rotation for Priority 1 incidents, • Execute approved changes in accordance with CAB and ITIL processes, • Coordinate escalations with vendors and internal specialist teams, • Contribute to root cause analysis and continuous service improvementHow This Role Operates, • Dedicated to a single enterprise client during business hours (staggered shifts), • Works within a governed MSP framework (SDM, SLAs, CAB), • Uses automation and tooling for repeatable operational tasks, • Supported by shared NOC, cloud, escalation, and specialist teamsRequired Qualifications, • 5+ years of experience in MSP or enterprise IT operations, • Strong Windows Server and Active Directory administration skills, • Hands‑on VMware experience; AWS operational experience preferred, • Microsoft 365 and Exchange Online administration experience, • Proven experience with patching, vulnerability remediation, and backups, • Familiarity with ITIL‑aligned incident, problem, and change management, • Experience supporting large‑scale environments (hundreds of servers, thousands of endpoints), • Strong documentation and operational disciplinePreferred Qualifications, • Healthcare or regulated‑industry experience, • Experience with Rubrik, Citrix, Pure Storage, or similar platforms, • Microsoft, VMware, or AWS certificationsWhat We Offer, • Enterprise‑grade environments and long‑term client engagements, • Clear scope, ownership, and accountability, • Mature MSP operating model with strong governance, • Support from shared specialist and escalation teams Powered by JazzHR VfW8Q6G3wz

A leading technology firm in New York is seeking an entry-level DevOps Engineer to provide technical support and implement strategies for mobile and container builds.The ideal candidate should have knowledge of cloud platforms such as AWS or Azure and experience with scripting and automation.This ro

BI engineering, Azure Data Factory, Azure Synapse, Azure Analytics, ADLS, Azure SQL database, Azure SQL data warehouse and Data bricks. BI Engineer to work in Hicksville, NY and various unanticipated locations throughout the U. Must possess a bachelor’s degree or equivalent in Computer Science or

An innovative firm is seeking a BI Engineer to join their team in Hicksville, NY.The ideal candidate will leverage their expertise in BI engineering and various Azure technologies to deliver high-quality solutions.This role offers an exciting opportunity to work on diverse projects across the U.If y

Job Description Here's the updated posting: Entry-Level (L1) IT Support Technician (Hybrid – Nassau/Long Island, NY) TechRunner IT is looking for someone who's equal parts people person and problem solver. You're the one who actually listens when someone describes an issue, asks the right follow-up questions, and doesn't stop digging until you've figured out what's really going on then explains the fix in a way that actually makes sense to them. If that sounds like you, keep reading. What you'll do: • Be the first point of contact for our clients, building trust and delivering great experiences every interaction, • Support desktops, laptops, Microsoft 365, and networks for local businesses across Long Island, • Provide remote and onsite support, no two days are the same, • Work through problems methodically: gather info, isolate the issue, test your theory, fix it, document it, • Communicate clearly with clients and teammates at every step, no one likes being left in the dark, • Grow your technical skills and step up whenever you're needed What you'll need: • Must live on Long Island (western Suffolk preferred), • Reliable personal vehicle for client visits (mileage reimbursed), • A private, dedicated space for remote workdays, • 0–2 years of IT support experience, self-taught counts, curiosity counts more, • A natural troubleshooter: you think in steps and test assumptions, you DON'T guess your way through problems, • Genuinely social and comfortable talking to anyone, from a nervous office manager to a frustrated business owner, • Strong communicator who can translate tech speak into plain English without condescension, • Microsoft 365 certifications are a plus, • You want to build something with a team, not just fill a seat What you'll get: • $50,000–$55,000 annually, • A clear career track with a defined path to L2 as you grow your skills and experience, • Hybrid role, a mix of remote days, in-office days and client-facing onsite visits, • Hands-on training and real exposure to advanced IT systems, • Medical, dental, vision, life insurance, and retirement benefits, • Paid time off, • The satisfaction of seeing your work make a tangible difference for businesses in your community Company DescriptionTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting privately businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, accounting firms, manufacturing companies, general contracting / skilled trades and many other healthy, growing businesses withing our communities. We manage all aspects of business technology - Microsoft 365, desktops/laptops/servers, Microsoft Azure, Networking + WiFi, Cybersecurity, VoIP, Mac ecosystem (when required), iOS devices, cloud integrations, between your SaaS apps and a LOCAL helpdesk for all of it. We do NOT offshore our support. We DO respond quickly. IT is a Long Island–based Managed IT Services Provider (MSP) supporting privately businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, accounting firms, manufacturing companies, general contracting / skilled trades and many other healthy, growing businesses withing our communities.\r\n\r\nWe manage all aspects of business technology - Microsoft 365, desktops/laptops/servers, Microsoft Azure, Networking + WiFi, Cybersecurity, VoIP, Mac ecosystem (when required), iOS devices, cloud integrations, between your SaaS apps and a LOCAL helpdesk for all of it. We do NOT offshore our support. We DO respond quickly. \r\n\r\n \r\n

What You Will Do* * Design, build, and maintain CI/CD pipelines using Azure DevOps and Jenkins * Manage build configurations, artifact publishing, and release orchestration * Coordinate deployments across multiple client environments (on-prem and cloud) * Maintain an

Our client – a major power utility based out of Long Island, NY - is seeking a Senior AI Engineer with proven experience in designing, building, and deploying enterprise AI solutions using Microsoft Azure Foundry AI, Microsoft Fabric, Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service

Job DescriptionSalary: $70k-$80k Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary $70k-$80k Department Service Delivery Reports To Service Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for exceptional, communicative client service, a collaborative team culture, and a modern, non-tiered support model where team members are trusted to own problems end-to-end. Were looking for an IT Support Specialist who leads with outstanding customer service, thinks critically and holistically about systems, and deeply enjoys diagnosing and solving complex, technical problems while building strong, professional client relationships. The Role As an IT Support Specialist, youll be a primary, client-facing point of contact, responsible for expertly resolving advanced technical issues, driving long-term and systemic fixes, and continuously improving how support is delivered. This is not a call-center or ticket-churn roleit is a role for an engineer who excels at both technical mastery and client relationship management. Youll work across multiple client environments, communicate proactively and clearly with stakeholders, and take complete ownership from initial request through resolution and follow-up. Success in this role requires both advanced troubleshooting capability and excellent customer-facing judgment and empathy. What Youll Do • Serve as a trusted, client-facing technical authority for escalated and complex support needs, managing both the technical solution and the client's experience., • Expertly diagnose and resolve difficult, non-routine issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and mixed cloud/on-prem environments., • Own issues end-to-end including in-depth investigation, root cause resolution, meticulous documentation, and consistent client communication., • Provide advanced support for networking components such as firewalls, switches, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing, including complex troubleshooting and configuration., • Partner with teammates in a non-tiered support structure that values cross-functional collaboration and shared ownership., • Participate in client projects including migrations, deployments, security initiatives, and system upgrades., • Identify recurring issues and recommend automation, tooling improvements, or process changes., • Maintain clear, accurate documentation and contribute to internal knowledge resources. Experience with all tools is not required. Exposure to several is strongly preferred. • Cloud & Productivity, • Microsoft 365, Azure AD, Intune, • Google Workspace, • Systems, • Windows Server, Active Directory, Group Policy, • macOS with MDM solutions such as Jamf, • Networking & Security, • Meraki, UnifiSonicWall, • VLANs, VPNs, Wi-Fi administration, • Endpoint security and EDR tools, • MSP Tooling, • RMM platforms such as NinjaOne, • PSA tools including HaloPSA, • 25+ years of demonstrable experience in an MSP or fast-paced, multi-client, multi-site IT support environment., • Exceptional troubleshooting skills across systems, networking, cloud services, and security fundamentals. You must be able to diagnose problems beyond level 2 support., • Proven, customer-first mindset with outstanding interpersonal skills and the ability to communicate complex technical concepts clearly and calmly to non-technical users and C-level stakeholders., • High level of comfort diagnosing unfamiliar technologies through logic, research, and experimentation, not just rote knowledge., • High ownership mentality you dont pass problems along, you solve them and manage the client relationship through the entire process., • Proactive approach to improving processes, documentation, and tooling., • Desire to keep learning and expanding technical depth., • Elite Support Culture: Technical excellence paired with deep, consultative client relationships., • Non-tiered Team Structure: Autonomy to solve problems end-to-end, accountability, and direct control over the client's positive outcome., • Variety and Growth: Exposure to diverse environments that rapidly build expert-level troubleshooting skills., • Impact-Driven Work: Your ideas for efficiency, automation, and improvement are encouraged and implemented., • Supportive Culture: Curious, collaborative teammates who value quality work, mutual respect, and strong communication.