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Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
Job Summary We are seeking a reliable, dedicated and detail-oriented Attendant to join our team. The ideal candidate will play a vital role in ensuring a clean and welcoming environment for our guests. This position involves various responsibilities, including Wash and Fold services, customer service, and maintaining the overall cleanliness of the facility. A strong background in hospitality, cleaning, or laundry service is preferred, along with excellent customer service skills. Responsibilities Provide exceptional customer service to all guests and visitors. Operate cash registers, handle cash transactions, and maintain accurate cash handling procedures. Wash, dry, fold and package orders according to established standards. Maintain cleanliness in all areas of the facility, ensuring a tidy and welcoming environment. Assist guests with inquiries regarding services offered and provide recommendations as needed. Perform basic math calculations for transactions and inventory management. Ensure that all equipment is properly maintained and report any issues to management. Lift and carry items up to 50 lb. Bend, squat, or crouch occasionally to load/unload machines Remain on feet for extended periods Experience Previous experience in hospitality, cleaning or a related field is preferred. Familiarity with processing laundry is a plus. Strong customer service skills with the ability to communicate effectively. Basic math skills for cash handling and transaction processing. Experience operating cash registers or similar point-of-sale systems is beneficial. A commitment to maintaining high standards of cleanliness and organization. Join our team as an Attendant, where your contributions will help create an outstanding experience for our guests! Job Type: Part-time Pay: $15.13 - $18.00 per hour Expected hours: 14 – 40 per week Benefits: Employee discount Flexible schedule On-the-job training Opportunities for advancement Paid time off Paid training Schedule: Evening shift Morning shift Language: English and Spanish (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Union City, NJ 07087 (Required) Ability to Relocate: Union City, NJ 07087: Relocate before starting work (Preferred) Work Location: In person
What is a Direct Support Professional? The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individuals services, goals, and outcomes in relation to program-based and community inclusion activities. In addition, the Direct Support Professional is solely responsible for the individual's overall physical and emotional well-being. You would be responsible for: - Under supervision, provide support and services which involve advocating for, encouraging, guiding, and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation. - You would help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. - You would collaborate with other staff to implement and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding. - You would need to be prepared to act to ensure the health and safety of individuals in emergency situations. - You will participate in staff meetings, in-service training and on-site workshops as required for professional growth and development. Attending external training and workshops in the direction of direct supervisor or program management. Maintain certification in *AMAP, CPR, First Aid and SCIP, as required. - You must be able to stand for extended periods of time, bend, stretch, and lift bedridden and/or incapacitated individuals. - You will help to promote and support the inclusion of individuals in their community according to their unique needs, interests, and desires. Model and encourage interaction between individuals and community members. Help foster individuals’ personal growth by assisting in forming and maintaining friendships with neighbors, co-workers, and peers. - You will help with transporting individuals or assist them in taking public transportation. - You will assist in maintaining positive communications with family members, advocates, and service providers as per program needs. To learn more about what direct support professionals do on the job every day. Qualifications You are a good fit if you have: - High school diploma, GED, CNA (Certified Nursing Assistant certification) or possess a Direct Support Professional (DSP) certificate from an accredited public or private organization. - One year or more work experience with individuals with developmental disabilities preferred. - Excellent written, communication and mathematical skills. - Valid NYS driver license preferred but not required. - A flexible work schedule. Benefits: What we offer once YOU join our growing family: At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: - Paid time off (holidays, calendar, sick and personal) - Professional development opportunities - Team environment - Medical and dental benefits - Employer-paid life insurance - Optional insurance (life, disability, etc.) - 403(B) retirement plans - Flexible spending account (dependent care, medical, parking, and transit) - Employee assistance program HeartShare is an Equal Opportunity Employer (EOE). About HeartShare Who WE ARE: For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives. To learn more about HeartShare, please to apply