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  • Supervising Prevention Consultant (NJ4S)
    Supervising Prevention Consultant (NJ4S)
    3 days ago
    $60000–$70000 yearly
    Full-time
    Paterson

    Job description: The Supervising Prevention Consultant is responsible for planning, implementing, and overseeing prevention programs in schools and communities. Supervises a team of Prevention Consultants and collaborates with school districts, community partners, and service providers to deliver trainings, workshops, webinars, and assemblies that engage youth and families. Key Responsibilities: • Plan and implement evidence-based prevention programs for schools and communities., • Supervise, train, and evaluate Prevention Consultants., • Facilitate trainings, workshops, webinars, and assemblies for youth and families., • Establish and maintain partnerships with schools, law enforcement, healthcare providers, and other community organizations., • Support programmatic data collection, reporting, and continuous quality improvement initiatives., • Serve as a role model and ensure positive interactions with program participants., • Schedule and assist collaborators on best practices in prevention science., • Attend community events and meetings as required., • Perform additional duties as assigned. Qualifications: • Master’s degree in a related field (e.g., Counseling, Social Work, Public Administration)., • Minimum of five (5) years of experience in a social service environment implementing evidence-based practices, including at least three (3) years in a supervisory role., • Experience in community organizing, partnership development, and project management., • Strong leadership, strategic thinking, and problem-solving skills., • Excellent communication, interpersonal, and networking abilities., • Ability to work independently and collaboratively with diverse populations., • Strong organizational skills and proficiency with Microsoft Office Suite., • Valid NJ driver’s license, safe driving record, and reliable vehicle., • Must pass NJ Child Abuse Record Information (CARI) screening and a fingerprint-based background check. NJCDC is an equal opportunity employer committed to diversity, equity, and inclusion.

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  • Support Engineer
    Support Engineer
    4 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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