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GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

About Jorie AI Jorie AI occupies a uniquely interconnected position at the center of the healthcare industry. As an inseparable part of today's healthcare billing ecosystem, we use leading-edge, AI-infused Robotic Process Automation (RPA) to transform end-to-end Revenue Cycle Management (RCM) and provide premier financial and practice management services. Our Work Environment • Remote-First: 100% remote opportunities within the USA., • Career Growth: Significant potential for advancement., • Work-Life Balance: Flexible environment promoting personal well-being., • Culture: Collaborative and friendly company atmosphere. Benefits & Perks • Financial: 401(k) matching up to 4%., • Health: Comprehensive Medical, Dental, and Vision insurance., • Security: Employer-paid Life insurance ($25,000) plus Long/Short Term Disability., • Time Off: 2 weeks PTO and 10.5 paid holidays. Job Overview We are seeking talented Software Engineers to join our Special Projects Team. In this role, you will contribute to high-impact R&D projects focused on RPA, AI, and Revenue Cycle Management. Reporting to the Engineering Manager for Special Projects, you will have the opportunity to shape novel technical initiatives from initial prototype to full production deployment. Key Responsibilities • Develop & Implement: Design software solutions supporting RPA, AI, and healthcare automation., • Code Quality: Write clean, testable, and maintainable code, primarily in Python., • Integrate: Connect AI/ML models, APIs, and healthcare data systems (FHIR, HL7, EDI)., • Collaborate: Partner with the team to define technical requirements and architecture., • Test & Deploy: Conduct unit/integration testing and support deployment via CI/CD and containerization., • Compliance: Maintain strict adherence to industry standards, including HIPAA and HITRUST. Qualifications Required: • Education: Bachelor’s degree in Computer Science, Engineering, or a related field., • Experience: 3+ years of professional software development experience., • Technical Stack: Proficiency in Python, RPA, AI/ML frameworks, and cloud environments (Azure, AWS, or GCP)., • Healthcare Tech: Experience with healthcare APIs or interoperability standards (FHIR, HL7, EDI)., • Authorization: Must be legally authorized to work in the USA (No C2C, No Visa Sponsorship). Preferred: • Experience with Docker, Git, and CI/CD pipelines., • Exposure to NLP, anomaly detection, or predictive modeling., • Background in healthcare automation or RCM systems., • A collaborative mindset with a passion for solving complex healthcare challenges. Location & Hours • Location: Remote (USA only)., • Standard Hours: Monday–Friday, 8:00 AM – 5:00 PM CST., • Flexibility: Occasional flexible hours may be required based on project needs.

Customer Support Representative - Tier 2 (Remote) Shift: Thurs, Fri, Sat, Sun & Mon 2PM - 10PM PST Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX. About the Job Tier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support. Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction. In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard. General Responsibilities • Tier-1 Support Services Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level. • Tier-2 Support Services Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary. • White Glove Support Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct. • Support Escalation Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes. Qualities of a Successful Candidate • Detail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis., • Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally. Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions. Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan. We will consider qualified applicants with a criminal background. Principals ONLY! CCPA Notice at Collection for California Employees and Applicants Effective Date: January 1, 2023 Drafted and Updated: October 27, 2022 VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: • Identifying information, such as your full name, gender, date of birth, and signature., • Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status., • Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information., • Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN)., • National identifiers, such as SSN, passport and visa information, and immigration status and documentation., • Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes., • Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records., • Financial information, such as banking details, tax information, payroll information, and withholdings., • Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information., • Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks., • Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location., • Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance. The Company collects Personal Information to use or disclose as appropriate to: • Comply with all applicable laws and regulations., • Recruit and evaluate job applicants and candidates for employment., • Conduct background checks., • Manage your employment relationship with us, including for:, • onboarding processes;, • timekeeping, payroll, and expense report administration;, • employee benefits administration;, • employee training and development requirements;, • the creation, maintenance, and security of your online employee accounts;, • reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;, • workers' compensation claims management;, • employee job performance, including goals and performance reviews, promotions, discipline, and termination; and other human resources purposes. • Manage and monitor employee access to company facilities, equipment, and systems., • Conduct internal audits and workplace investigations., • Investigate and enforce compliance with and potential breaches of Company policies and procedures., • Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company., • Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance., • Perform workforce analytics, data analytics, and benchmarking., • Administer and maintain the Company's operations, including for safety purposes., • For client marketing purposes., • Exercise or defend the legal rights of the Company and its employees, affiliates and agents. To view our applicant/employee privacy notice visit ___ If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact ___ or at 1-800-685-9236.

Thank you for considering Progyny! The Claims Analyst is responsible for researching, analyzing, and resolving complex claim-related inquiries from internal teams and external partners, including providers and ancillary laboratories. This role manages claim adjustments, reprocessing requests, denial investigations, and claim status inquiries to ensure accurate and timely resolution. This position supports efficient claims operations by ensuring accuracy in data review, identifying root causes of claim issues, and collaborating cross-functionally to resolve escalated concerns. The ideal candidate demonstrates strong attention to detail, the ability to manage multiple priorities, and a proactive, customer-focused approach in a fast-paced environment. What you'll do... * Maintain expertise in processing requirements, benefit structures, and reimbursement guidelines across assigned health plans. * Manage and resolve accounts receivable (AR) for assigned providers and ancillary labs by reviewing and addressing items on open AR reports. * Lead regular calls with providers and partners to address claim inquiries, including claim status, denial reasons, reprocessing requests, and authorization issues. * Review and follow up on unadjudicated claims, proactively contacting providers to obtain missing information or resolve processing barriers. * Monitor and respond to inquiries through the dedicated claims email inbox, ensuring timely investigation and resolution. * Maintain accurate provider and reimbursement of information in internal systems, ensuring data integrity and compliance with plan requirements. * Act as a liaison between Provider Services, Member Services, and internal teams for escalated claim issues and complex provider inquiries. * Review and validate our claims processor's weekly reports to ensure claims are adjudicated according to guidelines and plan requirements. * Collaborate with Provider Account Managers, Provider Relations, Progyny Care Advocates and the Contracting Team to resolve escalated claims issues and enhance the provider experience. * Provide ongoing case management for assigned providers and ancillary labs, tracking and resolving outstanding claim issues. * Identify recurring claim processing issues and partner with internal teams to recommend process improvements, preventing future delays or denials. About you... * 3-5+ years of experience in healthcare claims, provider billing, or revenue cycle operations, including researching claim status, resolving denials, and managing adjustments or reprocessing. * Experience in a healthcare environment required; fertility industry experience strongly preferred. * Knowledge of insurance carriers, reimbursement processes, medical billing practices, and CPT/HCPCS/ICD-10 codes. * Proficient in Microsoft Excel, Outlook, and case management or CRM platforms (Salesforce preferred). * Ability to manage multiple priorities, navigate varying insurance products and benefit structures, and work in a fast-paced, data-driven environment. * Excellent communication and interpersonal skills, including managing complex provider conversations professionally. * Strong organizational, analytical, and problem-solving skills, with a focus on accuracy and quality. * Adaptable, proactive, and able to work independently while collaborating cross-functionally and escalating issues appropriately. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.85/hour - $31.25/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! We're hiring a Solutions Analyst to be the operational lead for our external eligibility and enrollment vendor integration. You'll be the daytoday point of contact for the vendor, own file/data workflows from intake to resolution, and stand up scalable processes for exception handling, reconciliations, and change requests. You'll help build and manage new workflows to support peak enrollment and ongoing operations. This is a handson, detailoriented role for someone who loves connecting business needs to technical systems, diving into files, finding root causes fast, and getting crossfunctional partners (internal and external) aligned on a clear fix. What you'll do... * Systems & Vendor Integration: * Serve as the primary operational POC to our enrollment/eligibility vendor-triage issues, drive SLAs, and maintain clean communication loops. * Lead daytoday file exchange operations: monitor inbound/outbound files, validate formats, track acknowledgements, and ensure data integrity across platforms. * Analysis, Exceptions & Reconciliations * Review and analyze enrollment eligibility data (e.g., JSON/CSV flat files); perform rootcause analysis on exceptions and data mismatches. * File, track, and resolve issues in vendor and internal ticketing systems; document resolution paths and preventative measures. * Run manual enrollment keying when needed and manage manual term and premium/billing reconciliations between systems. * Process, Documentation & Testing * Author playbooks, SOPs, and other resources for exceptions, reconciliations, and goforward maintenance. * Stakeholder & Change Management * Partner with Product, Engineering/IT, Finance/Billing and Client Solutions on group profile updates, new implementations, and change requests. About you... * Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, Computer Science, Data Analytics, or a related field. * 3-5 years in insurance or benefits operations, systems/business analysis, or vendor integrations with direct experience in eligibility and enrollment to billing data flows. * Handson experience with data files, integrations and error handling. * Demonstrated rootcause analysis skills and an ability to translate technical findings into clear action plans for nontechnical stakeholders. * Strong Excel (lookups, pivots), comfort with large datasets; familiarity with SQL for adhoc validation is a plus. Salesforce knowledge preferred. * Proven stakeholder management with external vendors and crossfunctional teams; calm under pressure, excellent written and verbal communication. * Process mindset: can document workflows, design controls, and drive continuous improvement. * Self-starter who takes initiative, works independently, and thrives in a fast-paced, constantly changing environment * Able to work a hybrid schedule of 3 days/week in our NYC office Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - $95,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Location: Remote (U.S.-based candidates only) Hours: 10–15 hours per week (flexible schedule with daily c heck-in) About MSP Advisor MSP Advisor helps IT Managed Service Providers (MSPs) around the world grow more efficiently by aligning sales execution with operational performance. We work with MSPs to streamline processes, improve key metrics, and build scalable systems that drive profitability. With deep expertise in KPIs, RMM, and PSA platforms, we help identify bottlenecks, optimize operations, and support sustainable growth. From smaller firms to larger regional providers, our focus is simple: help MSPs run better businesses and deliver exceptional service to their customers. Role Description We are seeking a highly organized, detail-oriented Executive Assistant to support a CEO with operations, event coordination, and follow-through. This is a flexible, part-time role ideal for someone with prior professional experience who is looking to re-engage in meaningful work with autonomy. This role is execution-focused and requires someone who can take ownership of tasks, stay organized, and ensure things get done. ⸻ What You’ll Do Inbox & Issue Management (AI-Assisted) • Review AI-filtered inbox daily (tools like Fyxer), • Identify items requiring action and ensure they are handled, • Respond to logistical requests (availability, scheduling, coordination), • Route or delegate items to appropriate team members, • Track important threads to ensure follow-through, • Escalate higher-level or sensitive issues when needed ⸻ Task & Accountability Management • Review AI-generated meeting notes and extract action items, • Organize and track CEO to-dos and priorities, • Ensure tasks are completed through consistent follow-up, • Maintain visibility on outstanding items and deadlines ⸻ Event & Peer Group Coordination (Primary Focus) • Plan and coordinate peer group events and activities, • Manage hotel room blocks and event logistics, • Coordinate schedules, attendee communication, and details, • Handle peer group billing and related administrative tasks, • Ensure events are well-organized and executed smoothly ⸻ Coordination & Support • Ensure recurring meetings are scheduled and maintained, • Communicate with clients to collect required data and information ⸻ What We’re Looking For • Strong organizational and time-management skills, • High attention to detail, • Proactive and comfortable taking ownership of tasks, • Able to work independently with minimal oversight, • Strong judgment in handling and routing requests, • Customer-service oriented in client interactions, • Comfortable with heavy computer use and modern tools, • Experience using AI tools to improve efficiency is a plus Nice to have: • Familiarity with MSPs (Managed Service Providers) or IT service providers ⸻ Work Structure • 10–15 hours per week, • Flexible schedule; you set your hours, • Must check in daily and be responsive during U.S. business hours, • Fully remote (U.S.-based candidates only) ⸻ Who This Role Is Ideal For • A self-starter who takes ownership and follows through, • Highly organized and detail-oriented, • Comfortable working independently in a flexible, part-time role, • Enjoys coordinating events and managing logistics, • Responsive and reliable during the workday, • A professional looking for flexible work with meaningful responsibility ⸻ Compensation • $30–$45/hour depending on experience ⸻ How to Apply When applying via email, include your resume and a brief note on your experience with event coordination or operational support and mention the word “organized” in the subject line.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Core business hours Monday-Friday, schedules vary, • Building: 3 Columbus Circle, New York, NY 10019 The Revenue Cycle Manager (Outsourcing) is responsible for direct oversight of the outstanding receivables that have been referred to an outside vendor and the FPO outsourcing team. The Manager is responsible for units and vendor performance, work quality, efficiency, and compliance with policies and regulations. Responsibilities Operations • Manages the outsourcing unit for CUIMC, including the College of Dental Medicine (CDM), and leads a team of four Outsourcing Coordinators. Oversees and monitors daily operational workflows, work queues, and related programs to ensure optimal efficiency and effective resource utilization. Continuously evaluates the need for new tasks, functions, or process improvements. Ensures adherence to established workpriority matrices and monitors workqueue inventory to confirm timely followup on accounts. Proactively identifies potential backlogs and advises Directors on appropriate mitigation strategies., • The role involves supervising and assisting outsourcing coordinators in managing vendor performance, productivity, and quality, as well as monitoring staff performance within the outsourcing unit. It includes developing guidelines for prioritizing work activities and optimizing work queues. The position also entails evaluating the effectiveness of workflows and implementing quality control measures and audits to ensure compliance and operational efficiency., • Supports vendor negotiation activities and coordinates the purchase order process. Reviews, audits, and prepare vendor invoices for approval and payment., • Manages vendor system access and training, ensuring appropriate onboarding, ongoing education, and compliance with institutional standards., • Conducts analysis and provides reporting to Directors on referrals, contingency fees, receivables aging, and other operational metrics to identify efficiencies, trends, and opportunities for improvement., • Maintains and updates policies and procedures, ensuring they are clearly communicated, understood, and consistently followed by both internal staff and external vendor partners., • Serves as the primary liaison between departmental leadership and the billing vendor on all revenue cycle and accounts receivable-related matters., • Oversees special projects and escalated issues, providing resolution for highercomplexity items raised by vendor(s) or internal staff., • Regularly evaluates workqueues to ensure they accurately capture required activities, analyzes inflow for issues and trends, and collaborates with management and departments such as IT to resolve systemic issues. Reviews, understands, and communicates payer industry standards, policies, and other changes. Stays apprised of payer process changes., • Serves as the subject matter expert responsible for troubleshooting, analyzing, and performing resolution management for accounts receivables., • Implement approved quality and audit control measures to achieve compliance and optimum efficiency., • Reviews denial reports for trends and research denials. Identifies root cause and prepares issues for escalation., • Works collaboratively with clinical departments and vendor(s) to establish effective communications to further the efficiency of the revenue cycle process., • Serves as an individual or team contributor towards achieving established organizational goals across all Revenue Cycle units., • Collects and evaluates data to identify trends and gaps across Revenue Cycle processes. Uses analysis to make recommendations for improvements and optimization. Participates in improvement/optimization initiatives., • Direct oversight of assigned personnel and vendors. Manages and mentors vendors to onboard and train staff., • Promotes staff and vendor professionalism and performance with training and feedback. Promotes a culture of collaboration, facilitating continuous process improvement and professional development., • Oversee team performance, ensuring productivity and quality benchmarks are consistently achieved., • Evaluates staff performance and takes corrective action in accordance with departmental HR guidelines. Review staff productivity and quality measures. Administer improvement plans as required., • Lead regular team meetings to discuss updates, address challenges, and reinforce best practices., • As a member of the management team, performs other tasks, assumes additional management or supervisory responsibilities within the Revenue Cycle Department as assigned., • Represents the FPO on committees, task forces, and work groups as assigned. Please note: While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company. Minimum Qualifications • Requires a bachelor's degree or equivalent in education and experience., • Minimum of 4 years' related experience in a physician billing or third-party payor environment., • An equivalent combination of education and experience may be considered., • Demonstrated intermediate skills in problem assessment, resolution, and collaborative problem solving in complex and interdisciplinary settings, including strong proficiency in healthcare and payer guidelines as it pertains to insurance verification., • Ability to work collaboratively with a culturally diverse staff and patient/family population, strong customer service skills, demonstrating tact and sensitivity in stressful situations., • Ability to work independently and follow-through and handle multiple tasks simultaneously., • Excellent verbal and written communication skills., • Intermediate to advanced level proficiency of Microsoft Office (Word & Excel) or similar software is required, and an ability and willingness to learn new systems and programs., • Must be a motivated individual with a positive and exceptional work ethic., • Demonstrated intermediate proficiency in health insurance eligibility as it pertains to Medicare and Medicaid regulations, insurance, and managed care reimbursement concepts and overall operational impact., • At least 2 years of direct supervisory experience is preferred. Patient Facing Competencies Minimum Proficiency Level Accountability & Self-Management Level 3 - Intermediate Adaptability to Change & Learning Agility Level 3 - Intermediate Communication Level 3 - Intermediate Customer Service & Patient Centered Level 3 - Intermediate Emotional Intelligence Level 3 - Intermediate Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 3 - Intermediate Quality, Patient & Workplace Safety Level 3 - Intermediate Leadership Competencies Minimum Proficiency Level Business Acumen & Vision Driver Level 1 - Introductory Performance Management Level 2 - Basic Innovation & Organizational Development Level 1 - Introductory Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Every business knows that a passionate workforce is infinitely more productive than one packed with people counting down the seconds from nine to five. But how do you get employees genuinely fired up about work? Well, that’s where we come in. At Gallagher, we’re much more than emails and home mailers. We’re driving behaviour change at scale for some of the biggest household names on the planet. Could you launch a mental health campaign for the world’s biggest sportswear brand? Do you have what it takes to change perceptions about healthcare? Have you got the persuasive power to convert millennials from frivolous consumers to long-term savers?We’re on the hunt for fresh perspectives and new ideas to revolutionise the way we reach over 40 million people every single year. Join our 240-strong multinational team of passionate employee communicators and start making a difference today. How you'll make an impact As a member of our US Communication Consulting Practice, you’ll be part of client teams dedicated to helping improve engagement, attraction and retention through creative benefits and well-being communication.The Principal is a lead strategist, day-to-day client contact and senior project manager responsible for driving behavior change for global brands through world-class strategic planning and executional excellence, overseeing complex projects from concept to delivery. You understand the client’s strategic goals and the problem you are trying to solve for their employees and their business. You strive to create beautiful, relevant experiences that deliver results. You know the ‘why’ behind every decision and present the work with confidence, and clients love you because you ‘get’ them. You personally ensure all deliverables meet your high standards and the client’s expectations, and that they are completed on time and on budget. Principals contribute value to our organization over and above their direct billings by bringing in sufficient work to keep other consultants busy. By managing a profitable and growing portfolio of clients/projects, Principals contribute substantially to the success and vitality of our organization as a whole. While there is no one “right” employee for this position, individuals who are most likely to succeed in the Principal role must have a proven record in supporting new business development and delivering successful communication campaigns, preferably with knowledge of human resources (especially benefits and compensation) and expertise spanning internal employee communication. You will demonstrate proficiency in communication consulting, client delivery, business development, financial management and talent development (as detailed below). Consulting, client delivery and business development • Lead the development of creative, strategic, proactive and technically correct consulting recommendations to clients., • Facilitate meetings, new business presentations and communication strategy sessions with clients and prospects to gather information, establish needs and success factors, scope work, clarify expectations, develop strategies, draft proposals, price projects, obtain feedback and negotiate contracts., • Develop, manage and implement strategic communication campaigns for all types of benefit communications including defined benefit, defined contribution, health and wellbeing, compensation, human resources, leadership, employee listening and change management communications., • Expertise in all types of media including print, digital, video, face-to-face and social media., • Ability to conduct/lead audience research and communication audits., • Review the design and content of communication materials; this includes ensuring consistency, accuracy and appropriate tone, as well as reviewing the work of less experienced colleagues., • Demonstrate project/team leadership that leads to high-quality service delivery and client retention/satisfaction., • Work with client executives and the Market Development Team to identity and pursue cross-sell opportunities with existing clients., • Use network of contacts to identify and target prospective clients., • Contribute to and help maintain sales pipeline and financial forecasts., • Network and maintain positive working relationship across our organization, beyond the local and national teams, to earn the respect and confidence of colleagues at every level., • Contribute to the advancement of the practice and firm by contributing to and sharing best practices on internal calls both within and beyond the Communication practice., • Promote the visibility of our organization and develop contacts through speaking engagements, publications and thought leadership., • Demonstrate knowledge of the market and competitors., • Contribute to the growth of the practice through innovation of our service offers. Financial management and operations • Prepare campaign/project budgets and schedules resulting in on-time and profitable projects., • Participate in billing decisions and bill preparation assuring high collection rates and retention of clients; submit bills timely., • Sales and new business development responsibilities that include an sales and revenue under management annual target., • Operational proficiency in the lifecycle of client engagements – including timely SOW development and execution, diligent management of salesforce.com opportunities, ensuring accurate billing rules and project code set-up, adherence to time entry deadlines, timely pro-forma and third-party invoice processing, and accounts receivable management to minimize past due payments from clients. People development • Delegate work to the most qualified and cost-effective team members, so that junior-level team and direct reports meet billable goals, • Manage and/or mentor less experienced staff, including providing recommendations for training and development opportunities., • Conduct meaningful reviews of performance of project team members., • Use network of contacts to identify, recruit, interview and recommend new talent. About You • Proficiency in Microsoft PowerPoint, Word, Excel and Adobe Acrobat., • Knowledge of communication business (e.g., content, design, production, technology) and Human Resources, with deep expertise in one or more areas (e.g., defined benefit plans, defined contribution plans, health and welfare benefits, compensation, talent, employee listening, change management)., • Experience: 12+ years of work experience in communications and/or Human Resources. Likely to come from corporate communications, public relations, journalism, advertising, marketing, corporate benefits, or benefits industry. Consulting background preferred., • Education: Bachelor’s degree, preferably in English, business, communications, or a related field.· Certifications (e.g., CEBS and/or investment/finance related) and industry affiliations (e.g., IABC, IFEBP) are a plus but not required. and think nimbly. • Innovation & Resourcefulness: Drives results through fresh perspectives and new ideas., • Client Excellence: Deeply understands the client's strategic goals and manages conflict effectively, • Teamwork: Actively supports the creative team and maintains a collaborative, optimistic environment. We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are excited to welcome a Staff Developer to join our Billing and Payments team at 1Password, whose mission is to build a stable, resilient and scalable billing platform to support 1Password on its journey to 50 million active users. Reporting to the Billing Scale engineering team, the Staff Developer will be responsible for the continued development of the Billing Platform that supports all of 1Password’s B2C and B2B billing needs. In addition to this, this role will be responsible for helping to mentor senior and intermediate developers, as well as shaping the overall architecture and future of 1Password’s billing services. You will work in a Golang based environment, running services deployed on our Kubernetes clusters. You will build out the tooling and processes to migrate our existing customers to this new Billing Platform as new required features are created and deployed. This role requires deep technical expertise, strong knowledge of billing processes and vendors, and the ability to collaborate closely with multiple internal engineering and product teams. Your contributions will directly impact the bottom line at 1Password, helping to collect revenue from all of our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 5+ years of billing system development experience at SaaS companies with demonstrated expertise in building and maintaining production systems that serve significant user bases * You have deep Go programming expertise with proven experience coding API first backend technologies. * You have hands-on experience with service-oriented architecture (SOA) and have actively participated in breaking up and extracting monolithic applications into distributed services. You understand the trade-offs and operational complexities this introduces * You have production API development experience with deep familiarity with HTTP protocols, RESTful design principles, and building APIs that developers, services and users rely on * You understand versioning, backward compatibility, and API evolution strategies * You have experience with on-call responsibilities and production incident response. You're comfortable debugging complex distributed systems issues and implementing preventive measures * You're a systems thinker who can see the big picture while handling implementation details. You can take large, ambiguous projects and break them down into manageable work streams and can coordinate with other developers on ownership of those workstreams * You have strong collaboration skills with experience working closely with multiple engineering teams as an internal service provider. You understand how to gather requirements, communicate technical trade-offs, and deliver solutions that meet diverse team needs Bonus points for: * Familiarity with Kubernetes and how to deploy services successfully * Familiarity with CI/CD processes, including Gitlab CI and/or Github Actions * Security experience with understanding of security-focused development practices, threat modeling, and building systems that handle sensitive data What you can expect: * Help lead the development and maintenance of our Billing Platform * Drive complex extraction projects, such as removing and/or rewriting legacy systems into modern components, requiring careful planning, rollback strategies, and coordination with dependent teams * Collaborate extensively with internal engineering and product teams to understand their needs, gather requirements for new capabilities, align on delivery schedules and ensure successful adoption of services * Participate in on-call rotations for billing services, responding to incidents, and implementing improvements to prevent future issues while maintaining high availability SLAs * Mentor other engineers on best practices, Go development patterns, and distributed systems concepts through code reviews, technical discussions, and knowledge sharing sessions * Shape the technical direction of our billing services by evaluating new technologies, proposing architectural improvements, and contributing to engineering-wide standards and practices * Build monitoring and observability into billing services to ensure reliability and provide visibility into system performance for engineering, product and support teams * You have hands-on knowledge of working with third-party payment providers (e.g., Stripe, etc) and can provide guidance for other engineers on best practices in their use. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Role Summary Our mission at HubSpot is to help millions of organizations grow better. Commerce Hub powers the future of B2B billing and payments, helping SMBs quote, bill, and get paid — all within a connected CRM experience. Within Commerce Hub, the Merchant Services team builds the infrastructure that keeps customers active, compliant, and in control from the moment they go live. As a Senior Product Manager I, Merchant Services, you will own and evolve a core product area within our merchant experience. You’ll define and deliver a resilient, self-serve account management experience that balances automation, risk, and speed — ensuring customers have timely access to cash flow and simple reconciliation with their accounting systems. What You’ll Do • Own the product strategy and roadmap for a defined area of the merchant account management experience, • Drive improvements to onboarding, payouts, and reconciliation workflows to reduce friction and increase customer confidence, • Partner with Finance, Payment Operations, Risk, and Engineering to deliver secure and compliant payment experiences, • Translate customer needs — particularly those of RevOps and Finance leaders — into clear product requirements and prioritized initiatives, • Guide new product ideas from discovery through launch, ensuring strong execution and measurable impact, • Use qualitative research and quantitative data to identify opportunities, validate hypotheses, and inform decision-making, • Define success metrics for your product area and monitor performance to drive continuous improvement, • Collaborate within the Product Triad (Engineering + UX) to ship high-quality, customer-first solutions, • Experience managing and launching B2B or B2B2C SaaS products, • Strong understanding of online payment processing and payout reconciliation workflows, • Familiarity with embedded finance tools and payment platform integrations, • Experience working with risk signals, fraud mitigation concepts, or underwriting workflows, • Ability to balance business goals, technical constraints, and customer needs when making product decisions, • Strong collaboration skills with Engineering, Design, Analytics, and cross-functional stakeholders, • Experience using data to inform product decisions and measure impact, • Excellent communication and stakeholder management skills, • Experience scaling merchant onboarding or self-serve financial workflows, • Exposure to global payments or international compliance considerations, • Experience integrating third-party financing or payment vendors, • Background working closely with RevOps or Finance leaders in SMB environments, • Location: United States, • Work location preference eligibility: Remote / Hybrid / Onsite, • Travel/Shift: Minimal travel expected Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for an IP Support Specialist to join our team in our Seattle, Portland, Los Angeles, San Francisco,New York or Washington D.C. offices. This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices. This position provides assistance with patent and trademark related work on a task basis, and is part of a team that provides administrative support to the patent and trademark groups.At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.On a typical day you will: • Prepare legal documents for filing with the USPTO, including: Declarations, Assignments, Powers of Attorney, Responses to Missing Parts, Amendments, ADSs, Requests for Correction of Filing Receipt, and Certificates of Correction, • Assist attorneys, paralegals, and other administrative staff with assigned tasks, which may include: processing invoices and expenses, opening matters, scheduling meetings, mailing letters and packages, DocuSign requests, mailing client invoices, organizing files, time entry, and other projects as assigned, • Maintain electronic files in accordance with client and department protocols, • Proofread Filing Receipts, Notices of Publication, Issue Notifications, Letters Patent, Registration Certificates, and other official documents to verify accuracy of information, • Assist with file intakes and other projects as needed, • Assist with routine correspondence and client reporting letters, • Bachelor's degree is preferred or combination of work experience and education equivalent, • 1+ years of prior USPTO eFiling experience is preferred, • Self-starter with a high degree of attention to detail, • Ability and willingness to learn new programs and program updates, • Ability to work in a team-oriented, service focused environment and to handle stressful situations in a calm, composed manner, • Ability to prioritize tasks and to complete projects with minimal supervision, • Ability to accurately type 50+ wpm, • Basic knowledge of Microsoft Office products, • Ability to express self effectively, both orally and in writing, • Excellent grammar and proofreading skills, • A highly professional demeanor and appearance, • Ability to follow client confidentiality guidelines, • Choice of health and vision insurance plans, • 2 paid volunteer days for qualifying community service work, • Dental plan, • Fertility and adoption benefit, • Paid sabbatical after 13 years of service, • Tuition reimbursement, • Commuter benefits, • Retirement contributionThis job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. Washington StateThe annualized salary range for this position in Washington is $62,000 to $71,000 ($31.79 to $36.41 hourly).Actual pay will be adjusted based on the candidate's education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.CaliforniaThe annualized salary range for this position in Los Angeles is $68,000 to $75,000 ($34.87 to $38.46 hourly); and in San Francisco is $70,000 to $77,000 ($35.90 to $39.49 hourly). Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.New YorkThe annualized salary range for this position in New York City is $73,000 to $82,000 ($40.11 to $45.05 hourly). Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.District of ColumbiaThe annualized salary range for this position in Washington D.C. is$61,000 to $68,000 ($31.28 to $34.87 hourly).Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here:___. Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email ___. #LI-AF1

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Core business hours Monday-Friday, schedules vary, • Building: 400 Kelby Street, Fort Lee NJ The Revenue Cycle Optimization Analyst will provide operational and analytical support to revenue cycle optimization initiatives, focusing on collecting, analyzing, and maintaining data related to revenue cycle performance. This role focuses on producing reporting deliverables, maintaining documentation, and supporting standardized optimization processes. The Optimization Analyst works under the guidance of Optimization leadership to identify patterns, track key indicators, and supports the implementation of enhancements to workflow tools or data visualizations. Responsibilities Operational Support • Assist with documenting existing workflows and revenue cycle processes to support optimization reviews., • Contribute to the tracking of departmental and cross-functional initiatives by maintaining logs or summaries., • Support the deployment of revised workflows by preparing documentation, reference guides, or education materials. Assist in meeting preparation by preparing agendas, taking minutes, ensuring action items are completed, and escalating follow-ups to Optimization leadership as needed., • Conduct basic follow-up with departments or internal stakeholders to collect data or verify implementation status. Assist with troubleshooting issues during project execution and propose data-supported solutions., • Contribute to the development of training and onboarding materials for project team members., • Participate in pilot testing of new processes and tools to ensure smooth deployment under the direction of Optimization leadership., • Provide administrative support for project logistics, such as scheduling meetings and other project-related needs or activities, • Provide end-user support related to systems and data reporting., • Support teams in adhering to best practices and maintaining compliance with relevant regulations and organizational policies., • Conduct routine data analysis to identify trends, root causes of issues, and opportunities for process improvement in revenue cycle workflows., • Monitor and report on key performance indicators to support data-driven decision-making., • Develop and maintain recurring reports and data dashboards in alignment with defined templates., • Assist in identifying trends and outliers in metrics such as denial rates, billing errors, or charge capture performance. Compile and distribute performance reports on a regular basis to inform stakeholders., • Prepare summary reports and visual dashboards to provide actionable insights for management., • Analyze the effectiveness of project tools and resources and provide recommendations for enhancements., • Work with IT and data teams to enhance data reporting capabilities., • Ensure adherence to compliance standards, including HIPAA and payer contract requirements., • Stay informed of industry trends and regulatory updates that impact revenue cycle processes., • Participate in the development and implementation of audit tools to track compliance with project goals., • Participate in and support various initiatives and projects within the office as needed., • Adapt to evolving needs and take on additional responsibilities to contribute to the success of the mission of the office. Please note: While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company. Minimum Qualifications • BA/BS in Business Administration, Health Services Administration, Information Systems, or related field., • Minimum of 3 years of related experience in data analysis, project support, or revenue cycle management., • An equivalent combination of education and experience may be considered., • Strong analytical skills with experience in data interpretation and reporting., • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with data visualization tools., • Excellent verbal and written communication skills., • Strong organizational skills and ability to manage multiple tasks effectively., • Experience working in a healthcare or financial environment., • Knowledge of Epic or similar electronic billing systems., • Familiarity with project management software and methodologies. Client Facing Competencies Minimum Proficiency Level Accountability & Self-Management Level 3 - Intermediate Adaptability to Change & Learning Agility Level 2 - Basic Communication Level 2 - Basic Customer Service & Patient Centered Level 3 - Intermediate Emotional Intelligence Level 2 - Basic Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 2 - Basic Quality, & Compliance Focused Level 3 - Intermediate Leadership Competencies Minimum Proficiency Level Business Acumen & Vision Driver Level 1 - Introductory Innovation & Organizational Development Level 1 - Introductory Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

Job Type: Officer of Administration Regular/Temporary: Regular Hours Per Week: 35 Standard Work Schedule: Monday-Friday Building: Parker Plaza, NJ Salary Range: 80,000- 90,000 The compensation range listed in this job posting reflects the market rate for the New York City Metropolitan area. Actual compensation may vary depending on the geographic location of the candidate, in accordance with local labor market conditions. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary The Coding and Complex Supervisor is a key role within the centralized Clinical Revenue Office (CRO), responsible for the day-to-day supervision of the coding and coding denial teams. This position ensures accurate and compliant coding practices to optimize revenue capture and oversees the follow-up and resolution of coding-related denials and appeals. By managing Coders, Coding Denial Specialists, and SC A/R Specialists, the Coding Supervisor plays a critical role in managing denial follow-up, appeals submissions, and escalations. Through effective leadership, compliance monitoring, and process improvements, this role supports the overall efficiency and goals of the revenue cycle. Responsibilities Operational Management: • Oversee the review and resolution of pre-billing coding edits, ensuring accurate coding selection based on available documentation and payer guidelines compliance., • Supervise Coding Denial Specialists and SC A/R Specialists, coordinating denial follow-up, appeals submissions, and escalations to secure appropriate reimbursement., • Manage work queues, prioritize tasks, and coordinate resources to ensure timely processing of coding edits, denials, and appeals., • Provide expert guidance on complex coding scenarios, including preparing appeals, Letters of Medical Necessity, and additional documentation to support correct reimbursement., • Track and report on coding performance metrics, including productivity, accuracy, and denial rates, providing insights and recommendations for process improvement., • Analyze coding-related data to identify trends, opportunities for improvement, and areas of concern, using findings to drive enhancements in coding practices., • Supervise a team of Coders and A/R Specialists, providing guidance, support, and oversight to ensure accurate and timely resolution of coding-related edits, denials, and appeals., • Set performance standards and goals for the coding team, regularly monitoring progress toward productivity and quality benchmarks., • Conduct performance evaluations, provide feedback, and implement development plans to support professional growth and enhance team performance., • Lead team meetings to discuss updates, address challenges, share best practices, and ensure alignment with departmental goals., • Work closely with clinical departments, billing staff, and other revenue cycle teams to resolve coding-related issues and enhance the efficiency of the revenue cycle process., • Act as the primary point of contact for coding-related inquiries, providing guidance to staff, clinicians, and administrative teams on coding issues and best practices., • Ensure that all coding activities comply with payer requirements, institutional policies, and regulatory standards, including HIPAA and CMS guidelines., • Conduct recurring quality audits ___coding practices to identify errors, provide feedback, and implement corrective actions to improve accuracy and minimize denials., • Support coding compliance initiatives by staying current with updates in CPT, ICD-10, and HCPCS coding, and ensuring that staff are well-informed of any changes. Please note: While this position is primarily remote, candidates must live within a commutable distance in a Columbia University-approved telework state. Occasional on-site presence is required for meetings or other business events. Any commuting costs associated with travel to the office will not be reimbursed. Minimum Qualifications • Bachelor's degree or equivalent in education and experience., • Minimum of 3 years of relevant experience in a healthcare facility or medical billing office environment., • An equivalent combination of education, training, and experience may be considered., • Certified Professional Coder (CPC) required, • Advanced knowledge of CPT, ICD-10, and HCPCS coding, with comprehensive familiarity with payer guidelines, including Medicare and Medicaid., • Proven ability to lead and develop a high-performing team, with strong skills in performance management and staff development., • Excellent analytical, organizational, and communication skills, with the ability to interact effectively with clinical and administrative staff., • Additional coding certifications such as Certified Coding Specialist (CCS) preferred., • At least 1 year of direct supervisory experience., • Experience in a central billing office or revenue cycle management environment. Patient Facing Competencies Minimum Proficiency Level Accountability & Self-Management Level 3 - Intermediate Adaptability to Change & Learning Agility Level 2 - Basic Communication Level 2 - Basic Customer Service & Patient Centered Level 3 - Intermediate Emotional Intelligence Level 2 - Basic Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 2 - Basic Quality, Patient & Workplace Safety Level 3 - Intermediate Leadership Competencies Minimum Proficiency Level Performance Management Level 2 - Basic Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents. Update: Leave Status and ReturntoWork Expectation

Director of IP Operations Cooley is seeking a Director of IP Operations to join Cooley's IP team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley's success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a 'one-firm' culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do. *Hybrid Schedule Philosophy: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for most employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office. Your supervisor will share more details about the hybrid schedule expectation for this role. Position summary: The Director of IP Operations is responsible for oversight of all aspects of IP operations (including applicable IP business professional management) within the IP operations teams. This role also drives IP Best Practice (BPC) initiatives as well as new and continuous learning and professional development opportunities for practitioners and business professionals. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Operations: • Systematically review processes and systems that support the Patent and Trademark, Copyright, and Advertising (TCA) practices. Identify issues, compliance, other risks and team priorities and propose process and systems improvements, • Develop methods for conducting quality control review of Patent docketing processes to ensure accuracy, consistency and adherence to the rules of 37 C.F.R., TMEP, and foreign national patent offices to ensure compliance with practice and firm risk management guidelines, • Monitor, review, and recommend new materials and resources that have the potential to improve management of the practices or to assist the practitioners/fee-earners/lawyers in providing enhanced service, • Interface with other firm departments to determine best practices and implement efficient workflow and integration points that will make the daily functions of the IP Services more efficient and will enable better collaboration as it relates to intakes and transfers, disengagements, electronic file management, and supporting marketing and business development initiatives, • Oversee IP systems team, including responsibility for the efficient operation of the IP Management System and other systems and software supporting IP Services, and the Patent and TCA practices, • Work collaboratively with Legal Intelligence, Technology, and Practice Innovation teams to ensure technology and specialized resources are adequately vetted, costs considered, and that IP Servies and Patent and TCA practitioners have the resources they need, • Effectively delegate tasks across the direct report manager and supervisor teams, • Establish accountability processes to ensure efficiency and accuracy of services provided, • Develop matrices to measure, evaluate and report on the effectiveness of the operations teams, • Coach and develop direct report managers and supervisors to achieve high client service and operational quality, consistency and high-level customer service, • Manage fixed fee and flat fee billing structure, analysis of costs, competitive data, and realization tracking making timely recommendations for change and improvement, • Together with the Director of Client Accounts and IP Services management, recommend and implement improvements to billing processes, • Lead practice, policies and procedures trainings and related trainings for new group intakes Best Practices (BPC): • Drive all functions of the US Patent Best Practices Committees with guidance from the Committee Chairs and Director of IP Services. Engage all members of BPC to maximize their contribution to the Committee, • Develop and coordinate methods to ensure implementation of BPC policies and directives, collaborating with the Patent Leadership Committee, practice group Resource Attorneys, the Director of IP Client Service, and IP Services management, • Facilitate patent and/or TCA Resource Attorney utilization by raising awareness about the purpose and focus of the role and by ensuring questions, requests, and projects that fall outside of the scope are directed and handled by the appropriate individual(s), • Responsible for all new (in collaboration Legal Talent and the applicable Resource Attorney/BPC) IP timekeeper/fee-earner supplemental orientation and onboarding, • Ensure that both practice-specific content and procedural training is effective, timely, complete and in compliance with IP procedures and BPC practices IP Services learning and development: • Ensure that substantive training and development materials and learning paths created by various IP managers and supervisors is consistent and aligned with department goals, • Collaborate with the Director of IP Client Service and IP Services management regarding course and curriculum content and effectiveness. Attention is to be given both at the specialist group level as well as to individual IP practice team assistants, trainees, and specialists. The goal of this program is to develop and retain highly qualified and efficient staff specialists who provide superior client service, • Work closely with HR, including the Associate Director of Development & Coaching (Business Professionals), to develop and monitor soft skills training and learning paths offered by HR. Promote business professional coaching offered through HR Local office IP support: • Serve as local office IP Services management resource overseeing daily operations to ensure group-wide services are effective, • Proactively engage with practitioners and business professionals, developing working relationships to be an effective gateway to all services of the IP Services department, • Assist with troubleshooting issues and work closely with IP Management team to provide responsive and efficient people or systems support to meet practitioner and client needs General responsibilities: • Prepare and deliver oral and written communications that are concise, convey tenacity, enthusiasm and innovative thinking, • Perform as a strategic partner to nurture new ideas and concepts. Identify, lead and manage innovative approaches to business challenges and work with the Patent Leadership Committee, IP Management, BPC and other departments to evolve operations and system processes that increase efficiency and mitigate risk, • Moderate and facilitate meetings comprised of IP partners, associates, practice group professionals and other administrative personnel; set and manage realistic expectations for project deliverables; put ideas into a practical context and coordinate efforts of multi-disciplinary teams to meet project deliverables, • Continuously review productivity and efficiency of employees; coordinate with HR to recommend educational opportunities to provide training that will enhance employee performance, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Review and process time logs as needed (pertains to non-exempt direct reports), • Participate in hiring, performance appraisals, counseling, terminations and other employee lifecycle events in conjunction with HR, IP Senior Staffing & Employee Resource Manager and direct manager, • Keep Director of IP Services apprised of all business professional and management performance problems (managed day-to-day by the HR Business Partner, IP Senior Staffing & Employee Resource Manager, and direct manager), • Work closely with HR, Director of IP Services, IP Senior Staffing & Employee Resource Manager, and direct reports to ensure all performance concerns are properly documented and addressed, • In coordination with HR, prepare and maintain detailed and timely performance counseling notes, • Immediately report all risk management-related concerns following proscribed risk reporting process detailed in both the Patent Policies & Procedures and TCA Manuals, • Independently manage and work collaboratively on special projects, • Provide backup to IP management team members, as required, • Work within the guidelines of established IP principles and practices, • All other duties as assigned or required Skills & experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • Bachelor's Degree or creditable experience, • Minimum 10 years' directly applicable IP experience with 5+ years' experience at a manager level with a professional services firm, preferably a law firm, • Proven experience managing, developing and mentoring managers and teams across functional areas of responsibility, • Project management experience, • Proven ability to identify and analyze complex issues and problems in management areas, and recommend and implement effective solutions Preferred: • Experience in a professional services or law firm environment, with proven ability to coach and motivate, • Experience researching IP status and history in PTO databases, including USPTO systems (PatentCenter, TSDR), WIPO Patentscope and Madrid Monitor, the EPO Patent Register, and EUIPO eSearch, as well as public databases in other jurisdictions, • Possess working knowledge and keep abreast of rules according to USPTO procedures, 37 C.F.R., the Manual of Patent Examining Procedure (MPEP) rules, and the Trademark Manual of Examining Procedure (TMEP) Competencies: • Work effectively and collaboratively as a team leader and member, • Interpret, clearly communicate and effectively enforce policies and procedures, • Maintain high standards for internal/external client service and quality control, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data (if applicable), • Inspire and lead in a way that gets the best contribution from a wide range of team members, • Champion and promote creativity and inclusion to help drive positive change, • Ability to work independently and under pressure/tight time constraints, • High aptitude for multi-tasking, • Creative and entrepreneurial approach to problem-solving and process improvement, • Strong analytical ability and implementation skills, • Strong project management skills, • Flexible and agile, ability to reprioritize with changes in the business, • Ability to meet deadlines and effectively complete operational and project-based assignments, • Strong initiative and a get-it-done attitude, • Excellent communication, interpersonal, leadership and management skills, • Customer service oriented, as demonstrated by strong attention to detail, organization and ability to prioritize work tasks and manage deadlines based upon internal and external client needs Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $220,000 - $270,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 25 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Director of IP Client Service Cooley is seeking a Director of IP Client Service to join Cooley's IP Team. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley's success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a 'one-firm' culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do. Hybrid Schedule Philosophy: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office. Your supervisor will share more details about the hybrid schedule expectation for this role. Position summary: The Director of IP Client Service is responsible for the management of client-facing specialist teams and providing leadership and direction to strategically manage internal/external client service at an operational level with focus on efficiency, process improvement, risk management, quality control, workflow, or other processes impacting client service. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Client service: * Balance and evolve service strategy with a focus on team performance that enable excellence in client service and operational efficiency * Proactively engage with practitioners to ensure that client service is effective and efficient * Evaluate processes and procedures, orchestrating improvements to client service * Collaborate with direct report managers and supervisors to proactively identify issues, compliance, risks, and team priorities and propose appropriate courses of action * Work collaboratively with direct report managers and supervisors to conduct quality control reviews of client facing specialist team members to ensure accuracy, consistency and adherence to the rules of 37 C.F.R., Best Practices and other procedural guidelines * Ensure direct report team needs are correctly prioritized in order to focus on effective allocation of resources, to deliver measurable and significant value * Develop matrices to measure, evaluate and report on the effectiveness of the client service teams * Establish accountability processes to ensure efficiency and accuracy of services provided * Effectively delegate tasks across the direct report manager and supervisor teams * Identify and eliminate root cause barriers to accuracy, productivity, and quality * Ensure team members are developing the skills and knowledge to carry out their role effectively * Identify skill gaps and implement necessary training to ensure performance standards are met * Coach and develop direct report managers and supervisors to achieve client service and operational quality, consistency and high-level customer service * Assess internal training and professional development effectiveness to ensure performance outcomes are achieved within budget and department objectives * Ensure department employee training is consistent with the requirements and standards of IP Employee Learning and Development programs * Ensure accurate and timely entry of billable, non-billable time and fixed fees * Manage realization rate of collection for billed services to identify challenges early and make adjustments to maintain profitability. Recommend changes to improve fixed fee and hourly billing practices and rates Strategic management: * Collaborate with the Director of IP Operations to assist with the development or enhancement of systems and processes to provide the most effective and efficient service to clients ensuring internal processes align with other internal team processes, where applicable * Develop and coordinate methods to ensure implementation of BPC policies and directives, collaborating with the Patent Leadership Committee, practice group Resource Attorneys, the Director of IP Operations, and IP Services management * Work closely with firm wide support departments, technical colleagues and other subject matter experts to streamline department processes * Analyze and recommend staffing strategies to adjust for volume and growth Portfolio management: * Collaborate with senior practitioners to manage and oversee client support team reassignments for complex clients to ensure seamless handoff * Serve as escalation point for critical client issues and work closely with senior practitioners, IP Services management team and other departments to ensure appropriate management and issue resolution * Proactively solve complex client service issues to improve service levels * Customize workflows based on client portfolio and practitioner expectations Local office IP support: * Serve as local office IP Services management resource to ensure group-wide services are effective * Proactively engage with practitioners and business professionals, developing working relationships to be an effective gateway to all services of the IP Services department * Assist with troubleshooting issues and work closely with IP Services management team to provide responsive and efficient people or systems support to meet practitioner and client needs General responsibilities: * Work effectively and collaboratively as a team leader and member * Work within the guidelines of established IP principles and practices * Interpret, clearly communicate and effectively enforce policies and procedures * Maintain high standards for internal/external client service and quality control * Inspire and lead in a way that gets the best contribution from a wide range of team members * Prepare and deliver oral and written communications that are concise, convey tenacity, enthusiasm and innovative thinking * Perform as a strategic partner to nurture new ideas and concepts. Identify, lead and manage innovative approaches to business challenges and work with the Patent Leadership Committee, IP Management, BPC and other departments to evolve operations and system processes that increase efficiency and mitigate risk * Moderate and facilitate meetings comprised of IP partners, associates, practice group professionals and other IP Services business professionals; set and manage realistic expectations for project deliverables; put ideas into a practical context and coordinate efforts of multi-disciplinary teams to meet project deliverables * Continuously review productivity and efficiency of employees; coordinate with HR to recommend educational opportunities to provide training that will enhance employee performance * Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Review and process time logs as needed (pertains to non-exempt direct reports) * Participate in hiring, performance appraisals, counseling, terminations and other employee lifecycle events in conjunction with HR, IP Senior Staffing & Employee Resource Manager and direct manager * Keep Director of IP Services apprised of all business professional and management performance problems (managed day-to-day by the HR Business Partner, IP Senior Staffing & Employee Resource Manager, and direct manager) * Work closely with HR, Director of IP Services and IP Senior Staffing & Employee Resource Manager, and direct reports to ensure all performance concerns are properly documented and addressed. * In coordination with HR, prepare and maintain detailed and timely performance counseling notes * Immediately report all risk management-related concerns following proscribed risk reporting process detailed in both the Patent Policies & Procedures and TCA Manuals * Independently manage and work collaboratively on special projects * Provide backup to IP Services management team members, as required * All other duties as assigned or required Skills & experience: Required: * After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications * Ability to work extended and/or weekend hours, as required * Ability to travel, as required * Bachelor's Degree or creditable experience * Minimum 10 years' directly applicable IP experience with 5+ years' experience at a manager level with a professional services firm, preferably a law firm * Proven experience managing, developing and mentoring managers and teams across functional areas of responsibility * Project management experience * Proven ability to identify and analyze complex issues and problems in management areas, and recommend and implement effective solutions Preferred: * Experience in a professional services or law firm environment, with proven ability to coach and motivate * Experience researching IP status and history in PTO databases, including USPTO systems (PatentCenter, TSDR), WIPO Patentscope and Madrid Monitor, the EPO Patent Register, and EUIPO eSearch, as well as public databases in other jurisdictions * Possess working knowledge and keep abreast of rules according to USPTO procedures, 37 C.F.R., the Manual of Patent Examining Procedure (MPEP) rules, and the Trademark Manual of Examining Procedure (TMEP) Competencies: * Work effectively and collaboratively as a team leader and member * Interpret, clearly communicate and effectively enforce policies and procedures * Maintain high standards for internal/external client service and quality control * Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data. * Inspire and lead in a way that gets the best contribution from a wide range of team members * Champion and promote creativity and inclusion to help drive positive change * Ability to work independently and under pressure/tight time constraints * High aptitude for multi-tasking * Creative and entrepreneurial approach to problem-solving and process improvement * Strong analytical ability and implementation skills * Strong project management skills * Flexible and agile, ability to reprioritize with changes in the business * Ability to meet deadlines and effectively complete operational and project-based assignments * Strong initiative and a get-it-done attitude * Excellent communication, interpersonal, leadership and management skills * Customer service oriented, as demonstrated by strong attention to detail, organization and ability to prioritize work tasks and manage deadlines based upon internal and external client needs Direct reports. Yes. Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $220,000 - $270,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 25 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Monday-Friday, • Building: Parker Plaza, NJ The Revenue Cycle Optimization Manager is responsible for supporting the revenue cycle across all clinical departments achieving maximum efficiency and performance. Responsibilities include analytical reporting, facilitating best practices, identifying issues, and executing plans for revenue cycle improvement. Responsibilities Operations (60%) • Under direction of the Associate Director, the Revenue Cycle Optimization Manager will make recommendations in all aspects of revenue cycle by analyzing data, trends, opportunities and strategies to improve revenue cycle performance., • Develops and implements optimization improvement plans and utilizes a data driven methodology to monitor progress., • Utilizes dashboards and reports to monitor key performance indicators of operational workflows., • Perform disciplined charging, billing and denial analysis to maximize collections, improve workflows and prevent billing errors., • Identify positive and negative revenue cycle trends to determine root causes and corrective solutions to minimize denials., • Identify and deploy standardized solutions and best practices for solving operational issues., • Ensures strategic alignment of optimization plans supporting organizational mission, vision and goals., • Meet with Clinical Department leadership to review and discuss revenue cycle scorecards & dashboards; track and monitor key performance indicators to ensure targets are achieved., • Lead committees, task forces, and/or revenue cycle workgroups., • Develops and maintains excellent working relationships with Columbia University Departments, payers and vendors., • Promotes a culture of collaboration facilitating continuous process improvement and professional development., • Provides direct end user support for revenue cycle improvement and education., • Keeps apprised of rules and regulations affecting revenue cycle. Stays current through appropriate journals and personal contacts of such developments in the industry. Please note: While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company. Minimum Qualifications • Bachelor's degree., • Minimum of 4 years related experience and/or a combination of training and revenue cycle experience., • An equivalent combination of education and experience may be considered., • Demonstrated skills in A/R management, problem assessment, and resolution, and collaborative problem solving in complex, interdisciplinary settings., • Ability to work collaboratively with a culturally diverse staff and patient/family population, strong customer service skills, demonstrating tact and sensitivity in stressful situations., • Demonstrated ability process qualitative or quantitative data and draw insightful conclusions., • Excellent oral and written communication skills; must be able to create and deliver high-level communication presentations for senior leadership and organizational stakeholders., • Master's Degree preferred., • Epic experience and certification are preferred., • Prior supervisory experience is preferred., • Knowledge of Epic billing system, Experian, Cognos, PowerBI, Microsoft Applications., • Knowledge of electronic billing systems: front-end and back-end functions. Core Competencies Accountability & Self-Management Level 3 - Intermediate Adaptability to Change Level 3 - Intermediate Communication Level 3 - Intermediate Customer Service-Patient Focus Level 3 - Intermediate Emotional Intelligence Level 3 - Intermediate Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 3 - Intermediate Quality & Compliance Focused Level 3 - Intermediate Leadership Competencies Business Acumen & Vision Driver Level 1 - Introductory Performance Management Level 2 - Basic Innovation & Organizational Development Level 1 - Introductory Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule: Core business hours Monday-Friday, schedules vary, • Building: 400 Kelby Street, Fort Lee, NJ The Revenue Cycle Supervisor (Self Pay and Specialty) is responsible for facilitating the relationship with outsourcing partners. Working with the Self-pay Manager for outsource vendors, the Specialty Supervisor will provide analytic support, problem-solving, and communication with vendors, clinical departments, and other management. The Specialty Supervisor will conduct routine audits and report results on all activities performed by our vendors. The Revenue Cycle Supervisor (Self Pay and Specialty) will also be responsible for day-to-day operations of the payment posting process, the International Business Line, Specialty billing, and the oversight of guarantor work queues. The Supervisor is responsible for staff performance, productivity, and compliance with policies and regulations. Responsibilities Operations • Day-to-day management of a business unit that is responsible for handling outbound calls (manual and via an automated auto-dialer)., • Organizes and supervises staff to work in accordance with operating protocols to achieve maximum efficiency. Promotes a patient-focused culture of service. Assists with the evaluation of ongoing operations and programs on a regular basis for efficient use of resources, • Manages "special situation" and/or higher complexity calls escalated by Self-Pay Collections Specialists for resolution., • Prepares and distributes weekly/ monthly/status reporting (development/preparation/maintenance of reports), • Assists management in developing, implementing, and revising departmental policies and procedures., • Meets regularly with the CRO management team to review trends related to collections and/or billing issues., • Reports the status of the Unit with respect to staffing, work tools, reports, potential problems, changes, and requirements to the CRO Revenue Cycle Manager and Director., • Monitors inbound telephone queues resulting from successful automated calls., • Performs quality reviews on staff by sampling accounts and listening to live calls., • Facilitates troubleshooting for revenue cycle work between vendors and departments., • Maintain issue trackers and ensure timely resolution. Report operational and system issues., • Performs Quality Assurance Audits on all activities contracted to perform on bad debt vendor management. Reports results and works with vendors to remediate any deficiencies., • Monitors daily cash deposits and ensures the timely posting of all electronic and manual payments. Reports delays to the Manager., • Assists with the International, Grand Rounds, Student-Athlete Program, Virtual Care, Contractual relationships with Professional Sports teams, and other non-standard 3rd parties' payers and associated processes., • Ensures that all accounts within guarantor workqueues are resolved within the guidelines set forth for the team., • Develops and maintains a good productive and collaborative relationship with departmental management and representatives., • Promotes staff professionalism and performance with coaching, training, and feedback., • Performs other revenue cycle tasks as assigned by management as a member of a large central business office., • Represents the FPO on committees, task forces, and work groups as assigned. Please note: While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company. Minimum Qualifications • Requires a bachelor's degree or equivalent in education and experience., • Minimum of 3 years of experience in customer service in medical billing or third-party payer environment with knowledge of CPT, ICD-10, and HCPC coding and medical terminology., • An equivalent combination of education and experience may be considered., • Demonstrated skills in A/R management, Customer Service, problem assessment, and resolution, and collaborative problem-solving in complex and interdisciplinary settings, including strong proficiency in healthcare and payer guidelines as it pertains to billing and reimbursement., • Ability to work collaboratively with a culturally diverse staff and patient/family population, strong customer service skills, demonstrating tact and sensitivity in stressful situations., • Ability to work independently, follow through, and handle multiple tasks simultaneously., • Excellent verbal and written communication skills. Demonstrate ability to interact with a diverse patient population in a professional and courteous manner and with sensitivity, tact, and respect., • Intermediate level proficiency of Microsoft Office (Word & Excel) or similar software is required, and an ability and willingness to learn new systems and programs., • Must be a motivated individual with a positive and exceptional work ethic., • At least 2 years of direct supervisory experience is preferred., • Knowledge of Epic., • Bilingual English/Spanish proficiency in a healthcare setting is preferred. Patient Facing Competencies Minimum Proficiency Level Accountability & Self-Management Level 3 - Intermediate Adaptability to Change & Learning Agility Level 2 - Basic Communication Level 2 - Basic Customer Service & Patient-Centered Level 3 - Intermediate Emotional Intelligence Level 2 - Basic Problem Solving & Decision Making Level 3 - Intermediate Productivity & Time Management Level 3 - Intermediate Teamwork & Collaboration Level 2 - Basic Quality, Patient & Workplace Safety Level 3 - Intermediate Leadership Competencies Minimum Proficiency Level Business Acumen & Vision Driver n/a Performance Management Level 2 - Basic Innovation & Organizational Development n/a Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

About Paytient: We’re on a mission to help people better access and afford care. Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost. Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan. This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care. We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care. About The Role: We're actively recruiting for a Senior Full-Stack Engineer who is motivated by solving big challenges and passionate about working closely with product managers, designers, and other engineers to build elegant software. If you're excited about working at a high-growth, venture-backed company and want to make an impact by building products that help people, we'd love to hear from you! In this role, you'll work primarily on the backend while contributing across the full stack, including frontend (React/React Native) and backend (Java/Spring Boot + Kotlin) applications. Deep backend expertise is essential, while frontend experience is a plus - we'll look to you to own complex server-side systems and collaborate on frontend as needed. This position is on our Growth & Core Ops Product Engineering team, where we build the foundational systems that power our business. As an Engineer on this team, you'll solve complex, high-stakes backend challenges, from automating intricate payroll deductions and ensuring the integrity of member census data, to transforming manual processes into elegant, automated workflows for invoicing, subscription management, and financial reporting. Our "remote with roots" model allows us to work where we thrive and gather as needed, often in our home office in Columbia, Missouri. This role can be performed from anywhere in the continental U.S., with the exception of Montana. What You'll Do: • Collaborate with product managers, designers, and engineers to build scalable, reliable backend systems that power our core financial and data ecosystems, with frontend contributions as needed., • Lead backend development using Java/Spring Boot or Kotlin to build robust systems for payroll deductions, payment processing, and automated invoicing, while contributing to our React frontend when the work requires it., • Write clean, maintainable, and well-tested backend code that balances performance with the high level of accuracy required for census data management and subscription billing., • Lead initiatives and own complex backend projects, such as architecting seamless payment integrations or scaling our subscription management engine, from concept through delivery., • Influence backend architectural decisions and contribute to a long-term technical strategy that ensures data integrity across our payroll and financial reporting pipelines., • Drive engineering excellence by authoring clear technical documentation, including RFCs and ADRs for new architectural patterns, and maintaining up-to-date runbooks to ensure our systems remain reliable and easy to operate., • Leverage AI assisted development tools to accelerate delivery, optimize workflows, and enhance code quality, while maintaining a critical eye for security and best practices., • Participate in code reviews and technical discussions, ensuring our systems handle complex business logic (like deduction calculations) with precision and security., • Provide technical mentorship and guidance to other engineers, fostering a culture of excellence in healthcare and financial engineering., • Work in a modern, cloud-native environment leveraging infrastructure-as-code and CI/CD pipelines to support rapid, high-quality delivery of mission-critical financial features. What You'll Bring: • 5+ years of professional experience with a proven track record of technical impact and leadership, with a strong emphasis on backend systems., • Strong problem-solving skills, curiosity, and the ability to navigate complex challenges in high-stakes financial environments., • Deep experience with Java, Spring Boot, or Kotlin is required - this is the core of what you'll do. Experience with or interest in React for occasional fullstack contributions is a plus., • An AI-forward mindset, with experience using AI assisted development tools (like GitHub Copilot, Claude Code, or OpenCode) to streamline workflows, refactor code, and accelerate problem-solving., • Comfort working in a cross-functional environment, collaborating closely with Product, Design, Compliance, Support, and Operations., • A history of building features for complex, high-scale backend systems, with exposure to user-facing web or mobile applications., • Strong communication skills and the ability to work effectively in a remote or hybrid setting, including the ability to write clear, concise technical documentation., • Preferred: Experience in Fintech, Healthcare, HRIS, or Benefits Administration (specifically dealing with payroll, census data, or tax logic)., • Bonus: Experience working in regulated industries within security and compliance frameworks like SOC 2 and HITRUST. If you're excited to tackle interesting backend engineering challenges, build meaningful products, and grow your career, we'd love to hear from you! Benefits We Offer for Full-Time Roles: • Medical, dental and vision insurance, • $4,400 annual HSA contribution, • Paytient Health Payment Account (HPA), • Monthly lifestyle spending stipend, • Five weeks of annual PTO, • Week-long fully paid 'summer break' for all employees!, • Ten weeks of bonding leave for new parents, • Two weeks of caregiver leave, • Employer paid short-term and long-term disability, • 401k plan access with a 4% employer match, • Stock options in Paytient, • ...and more! Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @, do not respond and report it to us immediately.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities * Responsible for the overall supervision, protection and care of youth supported at all times, including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Provides all services in accordance with agency philosophy and department practices and in compliance with Federal, State, Local and regulatory requirements, specifically NYS Office of Mental Health (OMH) and escalates concerns or questions to supervisor. * Supports children in attaining their own unique, behavioral, emotional, intellectual and developmental gains, interacting and intervening as prescribed by individual treatment plans by teaching and fostering skill development, supporting and maximizing strengths, interests and abilities and displaying patience and tolerance while providing therapeutic support to facilitate returns to their homes. * Develops an understanding of specific needs of children during their stays, providing support in a variety of settings and in accordance with each youth’s individualized service plan, developing and maintaining appropriate and positive relationships by demonstrating proper social boundaries, actively involving youth in all facets of programming and displaying supportive demeanor and an unconditional positive regard for the youth. * Ensures health, wellness and safety of the youth we support by maintaining a physically and emotionally safe, secure, organized and clean therapeutic environment, which includes performing regular laundry and cleaning duties, as needed, providing appropriate supervision and managing crisis situations while adhering to applicable policies, procedures and regulations. * Utilizes appropriate therapeutic crisis intervention deescalation techniques and/or prescribed interventions (proximity, time and space, caring gestures, etc.), responding timely and appropriately to redirect or prompt youth experiencing stress and/or self-injurious behavior. * Ensures the needs of the youth supported are met by adhering to person-centered individualized plans, supporting therapeutic interventions and activities, encouraging socialization and stabilization and reporting any changes in behavior or other signs and symptoms to clinical and/or leadership team. * Assists with a variety of tasks for youth we support, ensuring adherence to applicable and/or mandatory activity schedules as appropriate/authorized, including: * Providing or supporting personal care, such as laundry and housekeeping. * Assisting with other activities of daily living (ADLs), which may include intimate care or personal hygiene. * Observing to ensure that medication is taken as prescribed. * Assisting with homework or other remote learning educational activities. * Teaching/developing skills. * Assisting in communication, self-expression and resolving disputes amongst youth. * Providing supervision for and/or planning and preparing balanced meals and snacks in accordance with dietary restrictions and guidelines of modified diets. * Transporting and escorting youth on recreational activities, medical appointments and/or to other mandatory activities, such as school, etc. * Utilizes safe and appropriate handing procedures when working with youth and implements infection control protocols. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Collects, records and summarizes data regarding youth supported including charting where prescribed by treatment plan and responses to therapeutic interventions, behaviors, signs, symptoms, setting events, triggers and effective interventions in accordance with all applicable requirements. * Completes all paperwork and written records related to individual treatment in appropriate formats, including but not limited to medical and medication management and monitoring, treatment records, progress, behavior and incident reports, data collection, billing records, charting and daily notes accurately, timely and in compliance with all relevant laws, rules and/or regulations. * Appropriately documents all interactions with any external entity regarding youth supported, including families and reports errors, incidents or emergencies in compliance with all applicable requirements, including reporting incidents of child maltreatment, neglect and/or abuse. * Participates in interdisciplinary team or other program/staff meetings and reviews communication, shift or other logs to receive updates and information relating to treatment plans, program operations and youth supported, including admissions and discharges and regularly provides feedback and information to other members of the team to support stabilization of youth supported. * Identifies and reports maintenance, upkeep and/or safety concerns to Program Supervisor or appropriate designee. * Completes and maintains all necessary trainings and/or certifications, including specialized trainings such as TCI, to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Provides coverage for other Therapeutic Youth Support Staff as requested, which may include assisting at an off-site location (e.g. hospital) based on needs of program and/or youth supported and/or remaining on shift to ensure maintenance of minimum coverage levels for program. * May be required to operate YAI motor vehicle to transport youth to and/or from residence, school, appointments or other locations in the community on a regular basis, with appropriate credentials. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperates with appropriate entities in any inspection, inquiry or investigation. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Bachelor’s degree in a human services field; or * High School Diploma or its educational equivalent and two (2) years of experience serving individuals with mental or behavioral health needs and/or individuals in crisis; or * Satisfactory equivalent combination of education, experience and/or training. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Service Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff, which may include running. * Effective written and oral communication skills, including the ability to appropriately document services provided for billing and tracking purposes. * Commitment to maintaining the highest levels of ethical standards and integrity and enthusiasm for working with children. * Willingness to take initiative and ability to demonstrate positivity, patience, empathy and compassion while supporting youth who are in crisis and to effectively self-regulate emotions in stressful situations. * Ability and willingness to assist with a variety of supports and ADLs as requested, which may include exposure to and/or handling of bodily fluids. * Basic computer skills, including email, utilizing Workday and related electronic medical record and/or other documentation systems to complete tasks. * Must hold or obtain and maintain or complete all program-specific trainings and/or certifications in accordance with individualized needs, conditions and/or OMH regulations, as assigned by supervisor. * Ability to develop and maintain effective and appropriate relationships with youth supported, in alignment with YAI’s mission and vision. * Ability to remain calm and to exercise good judgment and problem-solving ability during unanticipated challenges that relate to safety and security issues. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) * Valid Driver’s License * Familiarity with behavioral/mental health diagnoses * Experience working with children in crisis or with mental/behavioral health needs and/or in a residential services setting Compensation: * $22.00 hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities * Responsible for the overall supervision, protection and care of youth supported at all times, including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Provides all services in accordance with agency philosophy and department practices and in compliance with Federal, State, Local and regulatory requirements, specifically NYS Office of Mental Health (OMH) and escalates concerns or questions to supervisor. * Supports children in attaining their own unique, behavioral, emotional, intellectual and developmental gains, interacting and intervening as prescribed by individual treatment plans by teaching and fostering skill development, supporting and maximizing strengths, interests and abilities and displaying patience and tolerance while providing therapeutic support to facilitate returns to their homes. * Develops an understanding of specific needs of children during their stays, providing support in a variety of settings and in accordance with each youth’s individualized service plan, developing and maintaining appropriate and positive relationships by demonstrating proper social boundaries, actively involving youth in all facets of programming and displaying supportive demeanor and an unconditional positive regard for the youth. * Ensures health, wellness and safety of the youth we support by maintaining a physically and emotionally safe, secure, organized and clean therapeutic environment, which includes performing regular laundry and cleaning duties, as needed, providing appropriate supervision and managing crisis situations while adhering to applicable policies, procedures and regulations. * Utilizes appropriate therapeutic crisis intervention deescalation techniques and/or prescribed interventions (proximity, time and space, caring gestures, etc.), responding timely and appropriately to redirect or prompt youth experiencing stress and/or self-injurious behavior. * Ensures the needs of the youth supported are met by adhering to person-centered individualized plans, supporting therapeutic interventions and activities, encouraging socialization and stabilization and reporting any changes in behavior or other signs and symptoms to clinical and/or leadership team. * Assists with a variety of tasks for youth we support, ensuring adherence to applicable and/or mandatory activity schedules as appropriate/authorized, including: * Providing or supporting personal care, such as laundry and housekeeping. * Assisting with other activities of daily living (ADLs), which may include intimate care or personal hygiene. * Observing to ensure that medication is taken as prescribed. * Assisting with homework or other remote learning educational activities. * Teaching/developing skills. * Assisting in communication, self-expression and resolving disputes amongst youth. * Providing supervision for and/or planning and preparing balanced meals and snacks in accordance with dietary restrictions and guidelines of modified diets. * Transporting and escorting youth on recreational activities, medical appointments and/or to other mandatory activities, such as school, etc. * Utilizes safe and appropriate handing procedures when working with youth and implements infection control protocols. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Collects, records and summarizes data regarding youth supported including charting where prescribed by treatment plan and responses to therapeutic interventions, behaviors, signs, symptoms, setting events, triggers and effective interventions in accordance with all applicable requirements. * Completes all paperwork and written records related to individual treatment in appropriate formats, including but not limited to medical and medication management and monitoring, treatment records, progress, behavior and incident reports, data collection, billing records, charting and daily notes accurately, timely and in compliance with all relevant laws, rules and/or regulations. * Appropriately documents all interactions with any external entity regarding youth supported, including families and reports errors, incidents or emergencies in compliance with all applicable requirements, including reporting incidents of child maltreatment, neglect and/or abuse. * Participates in interdisciplinary team or other program/staff meetings and reviews communication, shift or other logs to receive updates and information relating to treatment plans, program operations and youth supported, including admissions and discharges and regularly provides feedback and information to other members of the team to support stabilization of youth supported. * Identifies and reports maintenance, upkeep and/or safety concerns to Program Supervisor or appropriate designee. * Completes and maintains all necessary trainings and/or certifications, including specialized trainings such as TCI, to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Provides coverage for other Therapeutic Youth Support Staff as requested, which may include assisting at an off-site location (e.g. hospital) based on needs of program and/or youth supported and/or remaining on shift to ensure maintenance of minimum coverage levels for program. * May be required to operate YAI motor vehicle to transport youth to and/or from residence, school, appointments or other locations in the community on a regular basis, with appropriate credentials. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperates with appropriate entities in any inspection, inquiry or investigation. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Bachelor’s degree in a human services field; or * High School Diploma or its educational equivalent and two (2) years of experience serving individuals with mental or behavioral health needs and/or individuals in crisis; or * Satisfactory equivalent combination of education, experience and/or training. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Service Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff, which may include running. * Effective written and oral communication skills, including the ability to appropriately document services provided for billing and tracking purposes. * Commitment to maintaining the highest levels of ethical standards and integrity and enthusiasm for working with children. * Willingness to take initiative and ability to demonstrate positivity, patience, empathy and compassion while supporting youth who are in crisis and to effectively self-regulate emotions in stressful situations. * Ability and willingness to assist with a variety of supports and ADLs as requested, which may include exposure to and/or handling of bodily fluids. * Basic computer skills, including email, utilizing Workday and related electronic medical record and/or other documentation systems to complete tasks. * Must hold or obtain and maintain or complete all program-specific trainings and/or certifications in accordance with individualized needs, conditions and/or OMH regulations, as assigned by supervisor. * Ability to develop and maintain effective and appropriate relationships with youth supported, in alignment with YAI’s mission and vision. * Ability to remain calm and to exercise good judgment and problem-solving ability during unanticipated challenges that relate to safety and security issues. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) * Valid Driver’s License * Familiarity with behavioral/mental health diagnoses * Experience working with children in crisis or with mental/behavioral health needs and/or in a residential services setting Compensation: * $22.00 hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Thank you for considering Progyny! We are seeking a detail-oriented and analytical Carrier Revenue Analyst to support backend Revenue Cycle Management (RCM) operations, with a strong focus on claims investigation, denial resolution, and revenue recovery. This role is responsible for deep-dive analysis of claims across commercial payors, identifying root causes of payment discrepancies, and driving resolution through internal remediation and external carrier engagement. The ideal candidate brings at least 1+ year of healthcare claims processing or RCM experience, with a strong foundation in claim adjudication workflows, denial management, and reimbursement methodologies. * Perform detailed review of claims lifecycle (submission through adjudication) to identify denials, underpayments, recoupments, and processing errors * Conduct root cause analysis across claim issues, including eligibility, COB, coding, billing, and payer policy misalignment * Validate claims against contracted reimbursement terms, medical policies, and billing guidelines * Investigate and categorize denials * Partner with internal teams and external payors to drive reprocessing, appeals, and corrections * Identify trends and systemic issues impacting reimbursement and recommend scalable remediation strategies * Reconcile payments using 835/EOB data to ensure accurate posting and identify discrepancies * Monitor and track unapplied cash, posting errors, and claim status gaps * Act as a liaison between internal teams and external carriers * Escalate and track issues with payors, ensuring timely follow-up and resolution * Support client and leadership requests with clear, data-driven summaries of claim performance * Ensure adherence to HIPAA, billing compliance, and internal policies * Contribute to process standardization and automation efforts to improve efficiency and reduce manual errors * Participate in QA initiatives and continuous improvement of claims workflows * Support rebill workflows by validating corrected claims and ensuring proper submission logic * Analyze claims and financial data using Excel (required) and SQL (preferred) to uncover trends and performance gaps * Develop and maintain reports and dashboards to track: Denial rates, First-pass resolution, Net collection rate, and Aging AR and recovery progress * Provide actionable insights to leadership on revenue leakage and operational inefficiencies About You... * Bachelor's degree or equivalent experience * 1+ year of healthcare RCM or claims processing experience * Claims lifecycle (837, 835, 277/276, EOB interpretation) * Experience working with commercial carriers (e.g., Aetna, Anthem, UHC, etc.) * CPT/HCPCS coding * Commercial payor workflows and adjudication logic * Experience with denial investigation, appeals, and claims corrections * Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis) * Experience in backend RCM functions such as: Denials management, Payment reconciliation, or AR follow-up * Extensive analytical and critical thinking skills with a focus on problem-solving and root cause identification * High attention to detail with the ability to manage large datasets and complex claim scenarios * Effective communication skills, with the ability to translate findings into clear, actionable insights * Ability to thrive in a fast-paced, high-volume environment while maintaining accuracy * Self-starter mindset with ownership over assigned workstreams and outcomes Nice to Have... * Familiarity with SQL or data querying tools * Familiarity with Clearinghouses, Provider Portals, SalesForce, Pharmacy (PBM), Medical claims * Exposure to reporting tools such as Power BI Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $65,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Software Engineer, AI Gateway Hybrid - San Francisco, New York City About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: As a member of the AI Gateway Team, you will be responsible for developing and enhancing our AI Gateway platform, which provides a unified API for accessing hundreds of AI models from multiple providers. You will collaborate with a remote and distributed team of engineers to build reliable, low-latency systems that handle rate limiting, intelligent failovers, and seamless integrations, enabling developers to ship AI-powered applications without managing provider-specific complexities. This role focuses on ensuring production-ready reliability for AI workloads, including automatic fallbacks during outages and consistent performance across providers like OpenAI, Anthropic, Google, and more. What You Will Do: • Contribute to the design, implementation, and maintenance of the AI Gateway platform, emphasizing features like unified API endpoints, rate limit management, and intelligent failover mechanisms to boost uptime and reliability., • Write clean, efficient, and well-documented code, conducting thorough testing to ensure low-latency responses and stability for high-volume AI inference requests., • Collaborate with cross-functional teams, including product managers, AI researchers, and infrastructure engineers, to integrate new AI providers and models while addressing scalability and performance challenges., • Engage with the open-source community, contribute to AI SDK and related projects, and align with Vercel's ethos of fostering developer tools., • You have at least 5+ years of relevant experience., • Strong proficiency in JavaScript/TypeScript and experience with backend development, APIs, and cloud infrastructure., • Experience with AI/ML integrations, API gateways, distributed systems, or handling high-throughput services (e.g., rate limiting, caching, failovers)., • Experience contributing to or participating in open source projects., • Competitive compensation package, including equity., • Inclusive healthcare package., • Learn and grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible time off.

About Nabis Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation. Were at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally. About the Role We are looking for a Customer Success Manager to join our growing CX team in a fully remote capacity. In this role, you will own the post-onboarding journey for a dedicated portfolio of Nabis brand and retail partners picking up once partners are live on the platform and ensuring they are continuously unlocking value from our technology and logistics network. This is a strategic, partner-facing role at the intersection of relationship management, operations, and platform expertise. You will serve as the trusted long-term point of contact for your accounts monitoring health signals, leading business reviews, driving product adoption, coordinating cross-functional resolutions, and identifying opportunities to expand the partnership. Your success is measured not by tickets closed, but by the long-term growth and retention of the partners you own. The ideal candidate brings a proven track record in customer success, account management, or B2B relationship management within a SaaS, logistics, distribution, or marketplace environment. You think proactively, communicate with clarity and confidence, and take genuine ownership of partner outcomes. Responsibillities Partner Adoption & Success Planning • Develop and execute tailored success plans for each account, mapping Nabis platform capabilities to the partners specific business goals, • Drive product adoption post-onboarding by proactively introducing relevant platform features, identifying underutilized tools, and removing barriers to engagement, • Serve as the primary long-term point of contact for partners following handoff from the Partnerships team, ensuring continuity and a strong ongoing experience, • Manage a dedicated portfolio of brand and retail accounts with a focus on long-term retention, satisfaction, and partnership growth, • Conduct regular business reviews (QBRs) and check-ins to assess partner health, surface opportunities, and reinforce the value of the Nabis platform, • Monitor account health signals engagement trends, order patterns, platform usage and take proactive action to address risk before it becomes churn, • Build trusted relationships across multiple stakeholders within each partner account, from day-to-day operators to decision-makers, • Develop deep fluency in Nabis platform, order management workflows, and logistics operations to serve as a credible resource and advocate for partners, • Troubleshoot and triage platform-related issues reported by partners, escalating to technical or operations teams with full context and documented impact, • Support partners with order-related inquiries, fulfillment exceptions, billing questions, and account-level changes in close coordination with internal teams, • Act as the internal advocate for your accounts translating partner feedback into actionable insights for Product, Operations, and Sales, • Liaise with Operations, Finance, Compliance, and Sales teams to resolve partner-facing issues that require multi-department input, • Contribute to the development of playbooks, onboarding materials, and knowledge base content that scale the CSM function, • Surface recurring friction points and systemic issues to CX leadership with documented context and recommended solutions, • Meet or exceed individual KPI targets including retention rate, platform adoption, CSAT, NPS, and QBR completion, • Actively participate in coaching sessions, team calibrations, and CS community of practice to continuously sharpen your craft, • Demonstrate consistent reliability in schedule adherence, communication standards, and CRM hygiene Required • 3+ years of experience in customer success, account management, or B2B relationship management within a SaaS, logistics, distribution, or marketplace environment, • Demonstrated ability to own a portfolio of accounts and drive measurable outcomes in retention, adoption, and partner satisfaction, • Strong written and verbal communication skills in English, with the ability to lead business reviews, deliver platform guidance, and navigate difficult conversations with confidence and empathy, • Proficiency with CRM and customer success platforms (Salesforce, HubSpot, Gainsight, Zendesk, or similar); comfortable learning new tools quickly, • Solid understanding of order management, fulfillment workflows, and basic billing and invoicing processes, • Data fluency comfortable interpreting account health metrics, usage data, and KPI dashboards to inform decisions and prioritize actions, • Ability to work independently in a fully remote environment with reliable internet connectivity, strong organizational skills, and the ability to manage a high-volume portfolio without loss of quality, • Experience supporting B2B accounts in wholesale, distribution, supply chain, or regulated industries, • Familiarity with compliance-adjacent workflows such as license verification or regulatory documentation, • Background in SaaS platform support, including troubleshooting user-reported issues and coordinating with technical teams, • Experience working within a tiered support or structured escalation framework, • Familiarity with customer success methodologies (e.g., QBR frameworks, health scoring, success planning), • Competitive compensation $75,000 - $80,000 commensurate with experience and market, • Fully remote work environment with a structured, collaborative team culture, • Exposure to a high-growth, technology-first distribution platform operating at scale, • Clear performance expectations with coaching, development support, and a defined growth path within CX, • The opportunity to help build and shape the Customer Success function at Nabis from the ground up Nabis is an Equal Opportunity Employer Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect. Salary $75000 - $80000 USD per year recblid 2s4fjevsi2mztfrwj4hzfvanojmmo0

Job DescriptionDescription: Goldberg, Miller & Rubin is a regional insurance defense law firm with offices in Manhattan, Philadelphia and North Jersey that has been successfully litigating cases for its clients for close to four decades. We are an aggressive and talented team of trial attorneys who are dedicated to getting the best results for our clients. We are seeking a civil litigation attorney to join our New York Team. This position is hybrid/remote. As one of the region’s prominent civil law firms, we are recognized for our successful representation of individuals and companies facing liability relating to automotive and trucking negligence, medical malpractice, toxic torts, work related accidents, as well as various other forms of general liability. Since the firm’s inception, we have also worked with our clients in combating healthcare and insurance fraud throughout the region and have cemented ourselves as one of the region’s top firms in this arena. Responsibilities Our attorneys get REAL responsibilities from day one. Talented attorneys get full ownership of a case from inception to resolution meaning they are the point person for the day to day responsibilities and handle all aspects. • Drafting of pleadings, correspondence, memoranda, and other documents., • Record and disseminate all information on behalf of the clients., • Summarize medical records and highlight important information., • Write reports to clients summarizing the status of the case and the next steps that will be taken., • Identify, research, and analyze legal issues and conflicting legal opinions., • Take and defend depositions, handle arbitrations, and argue motions., • Attend in-person and virtual court appearances., • Provide legal representation of clients to protect their interests in defense of complex and high exposure litigation., • Explain litigation to those unfamiliar with the process., • Take charge of cases to move them toward cost effective, efficient, and fair resolutions., • Juggle multiple assignments and/or deadlines while maintaining a professional demeanor.Requirements:, • 2+ years of experience in civil litigation: automobile negligence or premises liability., • Experience handling depositions, mediations, arbitrations, and other complex assignments., • Excellent research, writing, and communication skills., • Exhibits good judgment and organizational skills., • The ability to manage a large caseload and the day-to-day tasks involved within cases., • A strong desire to learn and grow in their legal profession., • Strong verbal and interpersonal skills in order to work effectively with senior attorneys, partners, staff, clients, opposing counsel, and the court system. Benefits Our Firm offers a generous benefits package, which includes a 401(k) with employer contribution, paid time off, flexible spending and health savings accounts, medical, dental, and vision insurance, employer paid life insurance, voluntary insurances, parental leave, annual bonuses, and professional development assistance. Pay From $100k/yr Goldberg, Miller & Rubin is an equal opportunity employer and will make all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, pregnancy, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or other protected status, in accordance with federal, state and local laws. At Goldberg, Miller & Rubin, we define diversity and inclusion broadly and focus on helping professionals of all races, religions, national origins, gender identities, ethnicities, sexual orientations, and physical abilities feel a sense of belonging. Diversity and inclusion are core values of the firm, and we recognize the richness they bring to our workplace.

Job Description Experienced Workers' Compensation Collection Specialist and Biller for a large Orthopaedic practice located in the Financial District. Excellent salary and benefits commensurate with experience. In this full-time position, the successful candidate will be responsible for providing workers compensation billing expertise for the Billing Department. Actively utilizes improvement strategies to positively impact on revenue and collection. · Excellent understanding of Workers' Compensation guidelines. · Extensive and effective communication and follow-up with insurance carriers, adjusters and patients. · Daily reviews of remittance statements and explanation of benefits. · Follow up with denials and appeal letters. · Create and process workers' compensation prior authorizations for orthopaedic treatment, utilizing the Workers Compensation Onboard Portal. · Proficient knowledge of workers' compensation MTG form as MG2, HP1. · Knowledge of working with the EPIC billing system. · Monitor and follow up on billing reports. · Strong written and communication skills are essential. · Ability to multitask. · Teamwork environment · Performs other duties as assigned. Start Date: Immediate Hire Please only apply if you are interested in an office environment. This is not a remote position.

Accounts Receivable / Remote] - Anywhere in U.Up to $25-hr / 401k 4% Match - As a Billing Coordinator at Blue Star Partners LLC, you will: Manage and maintain accurate billing records for all clients; Communicate with clients to resolve any billing discrepancies or issues; Utilize accounting softwar

A healthcare service provider is looking for an Accounts Receivable Specialist I primarily remote, supporting a large multi-specialty practice. Candidates should have a high school diploma and at least 6 months of billing experience, bringing strong customer service skills and knowledge of medical t

Job DescriptionDescription: Goldberg, Miller & Rubin is a regional insurance defense law firm with offices in Manhattan, Philadelphia and North Jersey that has been successfully litigating cases for its clients for close to four decades. We are an aggressive and talented team of trial attorneys who are dedicated to getting the best results for our clients. We are seeking a civil litigation attorney to join our New York Team. This position is hybrid/remote. As one of the region’s prominent civil law firms, we are recognized for our successful representation of individuals and companies facing liability relating to automotive and trucking negligence, medical malpractice, toxic torts, work related accidents, as well as various other forms of general liability. Since the firm’s inception, we have also worked with our clients in combating healthcare and insurance fraud throughout the region and have cemented ourselves as one of the region’s top firms in this arena. Responsibilities Our attorneys get REAL responsibilities from day one. Talented attorneys get full ownership of a case from inception to resolution meaning they are the point person for the day to day responsibilities and handle all aspects. • Drafting of pleadings, correspondence, memoranda, and other documents., • Record and disseminate all information on behalf of the clients., • Summarize medical records and highlight important information., • Write reports to clients summarizing the status of the case and the next steps that will be taken., • Identify, research, and analyze legal issues and conflicting legal opinions., • Take and defend depositions, handle arbitrations, and argue motions., • Attend in-person and virtual court appearances., • Provide legal representation of clients to protect their interests in defense of complex and high exposure litigation., • Explain litigation to those unfamiliar with the process., • Take charge of cases to move them toward cost effective, efficient, and fair resolutions., • Juggle multiple assignments and/or deadlines while maintaining a professional demeanor.Requirements:, • 2+ years of experience in civil litigation: automobile negligence or premises liability., • Experience handling depositions, mediations, arbitrations, and other complex assignments., • Excellent research, writing, and communication skills., • Exhibits good judgment and organizational skills., • The ability to manage a large caseload and the day-to-day tasks involved within cases., • A strong desire to learn and grow in their legal profession., • Strong verbal and interpersonal skills in order to work effectively with senior attorneys, partners, staff, clients, opposing counsel, and the court system. Benefits Our Firm offers a generous benefits package, which includes a 401(k) with employer contribution, paid time off, flexible spending and health savings accounts, medical, dental, and vision insurance, employer paid life insurance, voluntary insurances, parental leave, annual bonuses, and professional development assistance. Pay From $100k/yr Goldberg, Miller & Rubin is an equal opportunity employer and will make all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, pregnancy, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or other protected status, in accordance with federal, state and local laws. At Goldberg, Miller & Rubin, we define diversity and inclusion broadly and focus on helping professionals of all races, religions, national origins, gender identities, ethnicities, sexual orientations, and physical abilities feel a sense of belonging. Diversity and inclusion are core values of the firm, and we recognize the richness they bring to our workplace.

Job Description Position: Lateral Partner Location: Office Optional/Remote Practice Areas: Open (aligned with candidate’s expertise and book of business) - M&A, Real Estate, Data Center, Energy, Infrastructure, and more About the Role: A high-performing boutique law firm is seeking entrepreneurial Lateral Partners with a portable book of business. This is an opportunity to join a collaborative, low-conflict environment with top-tier support and a transparent compensation model designed to maximize partner earnings. What You’ll Do: • Lead client engagements and manage complex legal matters, • Grow and deepen client relationships, • Collaborate with elite attorneys from top firms and schools, • 10+ years of legal experience, • Proven track record of client development, • Portable book of business (minimum threshold negotiable), • Strong leadership and communication skills, • Take-home revenue 1.3–1.5x industry average, • No capital contribution or firm debt, • Monthly draws with annual distribution, • High-quality associates and BD support, • Flexible billing and creative fee structures

Job DescriptionDescriptionWho are we, and why should you join us? ADHDAdvisor.org is on a mission to remove the conventional barriers to ADHD diagnosis and treatment and make mental health care more accessible to everyone, no matter where they live. Our telehealth platform— founded to integrate technology, clinical expertise, and progressive approaches to emotional wellness. What are we looking for? We’re looking for a Remote Physician to join our provider network. You can focus on providing clinical expertise while we take care of everything else. A DEA licesnse is preferred, but not required. Who Should Apply? • Physicians looking for an easy, all-in-one technology platform for telehealth., • Physicians who are experienced in prescribing stimulant and non stimulant medication when necessary and following federal and state laws., • Provide holistic mental healthcare to your patients including diagnostic and medication management., • Develop and implement treatment plans tailored to your patient's needs and follow the best practices and clinical guidelines., • Collaborate with our team of mental health professionals to ensure that your patients receive comprehensive, coordinated care., • Maintain accurate and up-to-date patient records following legal and ethical standards., • Licensed in any of the 50 states., • Active DEA License preferred, but not required., • Experience prescribing medication, preferably on a telehealth platform., • Experience in diagnosing and treating adult ADHD., • A private and professional environment for conducting sessions., • Excellent written communication., • Reliable Internet connection., • Flexible schedule: You’re always in control of your schedule and appointment times., • Location: We are fully remote – you can work anywhere in the US., • License reimbursement: We pay for your license in states where we face a high demand., • Minimum bureaucracy: We handle operations and ongoing client support.

Job DescriptionPosition Summary: This is a great opportunity for an early-career accounting professional who wants to build real, hands-on experience in a fast-paced finance environment. You'll be involved in day-to-day accounting operations, reconciliation, and reporting gaining exposure to key financial processes that directly impact the business. If you're detail oriented, strong in Excel, and ready to grow your accounting career, this role sets the foundation. This role is on-site Monday - Thursday and remote on Fridays. Salary $55K Responsibilities: • Reconcile credit card statements and investigate discrepancies, • Monitor and validate billing calculations for accuracy, • Prepare and assist with quarterly tax filings, • Enter and maintain general ledger journal entries (NetSuite experience is a plus), • Partner with third-party vendors to ensure contract rate accuracy, • Support financial reporting and expense analysis, • Assist the Director of Finance with ongoing projects and ad hoc request Qualifications:, • Bachelor's degree in Accounting, Finance or Business Management, • 4+ years of professional work experience (accounting or related experience preferred), • Intermediate Excel skills required (pivot tables, VLOOKUPs, data organization), • Strong attention to detail and accuracy, • Ability to manage multiple priorities and meet deadlines independently etHZgilEDL

Job Description#TeamNextdoor Nextdoor (NYSE: KIND) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Meet Your Future Neighbors As a Senior Engineering leader leading Reporting, Measurement, Billing and anti Fraud initiatives within the monetization group at Nextdoor, you'll drive impactful community-focused revenue strategies. In this role you will collaborate with innovative teams, transforming local connections into sustainable growth. At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The Impact You'll Make If you want the challenge of fast-paced growth, the satisfaction of seeing your team's work come to life, and the pride in helping grow a world-class engineering team, this is the place for you. Your responsibilities will include: • Technical Leadership - Provide technical guidance towards the development and improvement across a broad area that includes data processing, APIs, attribution modeling, privacy, billing and other third party integrations, • Team development - Build a high performing engineering organization and foster a culture of excellence and continuous improvement through focus on each individual, team culture and the creation of sustainable processes that enable predictability and increase quality, • Product strategy and execution - Partner and negotiate across engineering, product, legal, privacy and sales teams on strategy and executionWhat You'll Bring To The Team, • 10+ years demonstrated experience building advertising or consumer products, • Experience in advertising domain, • 3+ years in a people leadership role, • Ability to build scalable engineering systems, • Effective communication and cross-team collaboration, • Ability to influence product strategy and achieve alignment with business goals, • Experience coaching senior ICs, • Experience managing remote teams, • Intellectual honesty, genuine curiosity and a hunger for learning, • Strong desire to serve local communities and neighbors worldwideBonus Points, • Proven experience in data-driven product development and experimentation, consistently enhancing product performance., • Familiarity with statistical modeling, machine learning, and data analysis The starting salary for this role is expected to range from $221,000 - $284,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.

The role involves delivering Zuora Billing implementations and improving subscription billing processes. A leading recruitment agency is seeking a Functional Consultant experienced in Zuora Billing for a 100% remote position.

A healthcare provider is seeking a Billing & Revenue Cycle Specialist based in Georgia for part-time remote work. This role involves ensuring accurate billing, managing service authorizations, and conducting daily eligibility checks. Strong organizational skills and attention to detail are essential

Why Join: 100% remote work Work from any location you choose Complete Control Over Your Schedule Flexible work schedule (mornings/evenings, weekdays/weekends) No Billing Insurance Sessions are funded by the schools so there's more time to focus on therapy No Show Protection Partial reimbursem

Accounts Receivable / Remote] - Anywhere in U.Up to $24-hr / Flexible Schedule / Comprehensive Benefits Package - As a Billing Preprocessing Specialist, you will: Review and process insurance billing claims in a timely and accurate manner; Verify and update patient information in the billing system;

Job Description We're partnering with an exciting and mission driven consumer tech company on a search for a Billing Associate. This is a contract position that will run for 3-6 months. Reporting to the Controller, you'll play a key role in all billing activities, including communicating with customers and working cross-functionally with other teams, as well as supporting some areas of corporate accounting. Additionally, there will be ongoing opportunities to contribute to process improvements and automation, and the team is really looking for someone who's interested in driving some of those initiatives. What You'll Do: • Manage and resolve billing inquiries, answer incoming calls and respond to internal billing requests from Sales and Customer Success teams, • Review and update account and invoicing data and investigate invoicing and payment discrepancies, • Record payments to member accounts and lead outstanding payment collection efforts, • Challenge the “status quo” by proposing process improvements to streamline billing operations, • Collaborate with the B2B team to review enterprise contracts to ensure accurate & timely invoicing, • 2+ years of billing experience, preferably from a high volume billing environment, • SaaS or subscription-based industry experience preferred, • Bonus points for Salesforce experience, • Enthusiasm about streamlining and automating manual processes, • Self starter, detail oriented, professional communicator and cross-functional collaborator

Job Description Locations: Washington, DC; New York, NY; Austin, TX; Remote This is a rare opportunity to step into a high-impact leadership role at the ground floor. We are bringing our revenue cycle operations fully in-house and are looking for an entrepreneurial, forward-thinking leader who is energized by building from 0 → 1, driving innovation, and owning results end to end. Release Recovery is seeking someone who thrives in a growth environment and wants their work to have a direct and lasting impact on the organization. The Director/Vice President of Revenue Operations will lead the transition of Release Recovery’s insurance billing operations fully in-house, building the systems, workflows, infrastructure, and team needed to support a scalable, high-performing revenue cycle operation. This individual will oversee the full lifecycle of billing and reimbursement operations across all programs and service lines, including utilization review, claims management, payer relations, reimbursement optimization, denial management, and compliance oversight. Primary ResponsibilitiesRevenue Cycle Leadership • Build, own, and manage the full lifecycle of insurance billing operations from eligibility verification through final reimbursement., • Develop, implement, and optimize revenue cycle workflows across residential, outpatient, PHP/IOP, and case management services., • Establish internal controls to ensure accurate, compliant, and scalable billing practices., • Monitor and improve key performance indicators including:, • Clean claim rate, • Days in A/R, • Authorization approval rates, • Denial trends, • Net collection percentages, • Reimbursement variance analysis, • Identify process inefficiencies and implement automation and technology solutions to improve operational performance.Utilization Review & Authorizations, • Oversee authorization strategy and utilization review processes across all levels of care., • Ensure timely and accurate submission of clinical documentation supporting medical necessity and level of care., • Partner closely with clinical leadership to align documentation practices with payer requirements., • Monitor authorization utilization and proactively prevent lapses in coverage., • Train and support UR staff and clinical teams on payer guidelines and documentation standards.Claims Management & Billing Operations, • Own the full claims cycle including claim creation, coding accuracy, submission, and reconciliation., • Ensure compliance with CPT, HCPCS, and ICD-10 coding standards specific to behavioral health services., • Validate charge capture and supporting documentation prior to claim submission., • Manage electronic billing systems, clearinghouses, and EMR integrations., • Maintain payer billing rule libraries and submission requirements.Denials, Appeals & Accounts Receivable, • Develop and execute denial prevention and appeal strategies., • Lead reimbursement renegotiation efforts with payers when appropriate., • Oversee all insurance appeals, including both clinical and administrative appeals., • Analyze denial trends and implement corrective action plans., • Supervise A/R follow-up processes to ensure timely claim resolution., • Collaborate with legal, compliance, and clinical leadership on complex escalations and payer disputes.Payer Relations & Contracting Support, • Analyze reimbursement rates, fee schedules, and payer contract performance., • Support and participate in payer negotiations through reimbursement analysis, utilization data, and financial modeling., • Identify opportunities for contract optimization and improved reimbursement structures., • Monitor payer policy updates and communicate operational impacts internally.Reporting & Analytics, • Build and oversee revenue cycle dashboards and operational reporting., • Provide leadership with insights related to payer mix, reimbursement trends, collections performance, and operational KPIs., • Forecast revenue based on census, payer mix, and authorization utilization., • Conduct root-cause analysis related to revenue leakage and reimbursement delays.Compliance & Regulatory Oversight, • Ensure compliance with payer contracts, state licensing requirements, and federal billing regulations., • Maintain adherence to HIPAA, behavioral health billing regulations, and audit readiness standards., • Lead internal billing audits and support external payer audits as needed., • Proven experience in healthcare revenue cycle management, preferably within behavioral health, substance use treatment, or a related healthcare setting., • Strong background in insurance billing, utilization review, claims management, and denial resolution., • Experience building, scaling, or transitioning billing operations in-house., • Entrepreneurial mindset with the ability to develop and execute solutions in a fast-paced, growth-oriented environment., • Demonstrated leadership experience with the ability to build, train, and develop high-performing teams., • Deep understanding of CPT, HCPCS, and ICD-10 coding, payer guidelines, and behavioral health billing requirements., • Proficiency with EMR/EHR platforms, clearinghouses, and revenue cycle technologies. Experience with Kipu, CollabMD, and QuickBooks strongly preferred., • Strong analytical and operational problem-solving skills with the ability to turn data into actionable strategy. Joining our team means being part of a mission-driven organization redefining how the world views and treats substance use and mental health. At Release, recovery is about growth, connection, and long-term transformation. When you join our team, you will: • Work alongside respected thought leaders in the recovery space, • Make a direct, meaningful impact on individuals and families, • Receive compensation commensurate with experience (salary range: $125,000 - 165,000)

Job Description C LEVEL EXECUTIVE ASSISTANT AT TOP ARCHITECTURE & DESIGN FIRM Base Salary is $125K to $135K (based upon candidate and experience) Great Opportunity - Wonderful Company - Excellent Benefits A very creative architecture, design, and master planning firm is looking for an exceptional, experienced administrative/clerical/office support professional to join its organization as a C-level Executive Assistant. In this role, your primary responsibility will be to Support its CEO in the New York Office. Additionally, you will Facilitate Administrative Functions throughout the Firm. The Executive Assistant's role contributes to the overall efficiency of the firm by providing administrative support and executive level communication both within the organization and externally to clients and consultants. Working in the firm's mid-town offices located near Bryant Park, Mon-Fri, 9am-6pm (flexibility for OT). REQUIREMENTS AND SKILLS " Bachelor's Degree or Higher required. " Five Plus (5+) years of Executive and/or Administrative Assistant Experience required. " Maintains a polished and professional demeanor when interacting with staff and clients. " Maintain confidentiality and security of sensitive employee and company information. " Reliable attendance. " Ability to plan, organize, prioritize, multi-task and use time effectively. " Exceptional communication skills, both verbal and written. " Effectively able to work well with others at all levels of the company, both onsite and remote. " Ability to quickly analyze and resolve problems and adhere to company mission, using initiative, industry experience, and good business judgment. " Ability to read and interpret written information including business documents, contracts, forms, email correspondence and follow instructions. " Ability to prepare reports, correspondence and memos. " Works independently under general supervision. " Provide prompt and courteous customer service. " Working knowledge of PC-based Desktop Computers and Server-based Networks. " Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint) required. " Familiarity and/or working knowledge of Adobe is preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES " Client Interface: Provide high-end, professional 'front line' interface for contacts and clients in person, via email, and over the phone. " Calendar: Maintain and manage appointments by tracking availability while the CEO is present in the office and traveling. Coordinate availability to attend various firm, team and project meetings, performance reviews, interviews, etc. " Meetings: Assist in coordinating and preparing for firm, project and client meetings which may require document scanning, photocopying, editing and revising documents and/or presentations often with tight deadlines. Coordinate meeting preparation by scheduling, arranging and delivering meals and beverages, preparing dial-in information for participants, and delivering relevant materials to the meeting. " Travel & Expense Reports: Coordinate travel arrangements, including but not limited to air and land transportation, lodging, appointment of onsite contact person at destination, book dining reservations and create travel files to accurately account for all trip related itineraries and receipts. Coordinate with travel agency for best time and cost options, present to executives and finalize booking with agency. Process monthly expense reports and credit card reconciliations in a timely manner. " Proposals: Receive information via print, email, or verbal and prepare, format and send proposals for projects. " Continuing Education & Professional Licensing: Track, maintain and process multi-state continuing education records and keep professional licensing current. Use tracking system to manage when requirements will be due, review coursework options and register for courses. Prepare and provide documents needed before course as needed. " Marketing: Interface with internal marketing team and external marketing consultants, assist with mailings to various marketing groups. " Billing Letters and Project Management Plans: Prepare and send numerous billing letters for projects. Prompt monthly PMP requests and coordinate meetings with PMs to accomplish PMPs in a timely manner on a monthly basis. " Medical Insurance: Assist with claim processing, tracking benefit account expenditures, maintaining active coverage records. " Time sheets: Collect information and input weekly time sheets in Vision. " Weekly PAB (Principals Advisory Board) Calls: Participate in PAB calls as needed, take meeting minutes when backup is required. " Contact databases: Maintain and manage executives' contact databases; support CEO by sending out individual emails as well as large group emails to external clubs and foundations. " Deliveries: Prepare overnight deliveries, drop off at shipping vendor, or other designated locations when necessary. " General: Provide general administrative support by coordinating workflow, information, project schedules, production, accounting, consultants, clients, and other entities involved in both corporate and project work. " Support: Serve as a reliable administrative resource to both the firm and the broader team. Support others in the firm when the CEO is traveling. " Other Duties: As needed and may be assigned, including but not limited to personal errands. Company DescriptionA national health insurance company.A national health insurance company.

Job DescriptionContracting, Credentialing & Billing Specialist (Remote) Employment Type: Full-Time, W-2 Compensation: $20–$25 per hour (based on experience) About Understood Care Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies, pairing each person with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human. Position Overview Understood Care is seeking a detail-oriented and highly organized Contracting, Credentialing & Billing Specialist to support our provider operations. This role is critical in ensuring providers are properly contracted, credentialed, and reimbursed in a timely and accurate manner. The ideal candidate is proactive, organized, and comfortable managing multiple workflows simultaneously. Key Responsibilities Contracting & Credentialing • Manage end-to-end provider contracting and credentialing processes, • Prepare, submit, and track credentialing applications with payers, • Maintain accurate and up-to-date provider records and documentation, • Monitor credentialing timelines and proactively follow up with payers, • Assist with billing setup for newly credentialed providers, • Support claim submission, tracking, and follow-up as needed, • Identify and help resolve basic billing issues or discrepancies, • Maintain organized documentation in internal systems, • Ensure compliance with payer, state, and organizational requirements, • Communicate effectively with internal teams and external partnersQualifications, • 2–5 years of experience in healthcare contracting, credentialing, licensing and billing, • Familiarity with payer portals and credentialing processes, • Strong attention to detail and organizational skills, • Ability to manage multiple deadlines in a fast-paced environment, • Excellent written and verbal communication skills, • Experience with healthcare administration systems is a plusWhat We Offer, • Full-time W-2 employment, • Competitive hourly pay ($20–$25/hour), • Collaborative and supportive team environment, • Opportunity to grow within a mission-driven healthcare organization

A leading healthcare technology firm seeks a Healthcare Billing Compliance Analyst to train AI models. Candidates should have a strong background in healthcare and be fluent in English. This is an independent contractor role with flexible scheduling, fully remote options, and hourly compensation sta

A healthcare organization is seeking a part-time Billing & Revenue Cycle Specialist to support their remote team based in Georgia. Candidates should have experience in revenue cycle management and strong attention to detail.

Billing / Collections / Remote] - Anywhere in U.Bonus Eligibility / Anthem Blue Cross medical plans / Vision-Dental-Disability-Life / Flexible PTO / 401(k) / Home Office Stipend / HSA-FSA - As an Accounts Receivable Specialist at NP Digital, you will: Manage and maintain accurate records of all acco

Reports to: CEO Location: Remote (based in Georgia, USA; occasional travel required) Position Type: Part-Time Pay: $22/hour Position Overview The Billing & Revenue Cycle Specialist supports Fiesta Health’s team by ensuring accurate billing, managing authorizations for ongoing services, and mainta

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. The Role We're hiring Licensed Psychologists (Ph.D/Psy.D) to conduct autism assessments for adults via telehealth. You'll join a team dedicated to creating affordable, accessible diagnostic services while helping to shape best practices in adult autism assessment. Our clinicians come from diverse backgrounds and career stages - whether you're building your career foundation, balancing work with other responsibilities, or expanding your clinical expertise, we offer flexibility to match your needs. What You'll Do • Conduct comprehensive autism assessments for adults via telehealth, • Deliver actionable feedback to clients following evaluations and develop personalized post-assessment plans, • Write clear, thorough clinical reports that document findings and recommendations, • Participate in case consultations and clinical collaborative opportunities, • Schedule autonomy (7am-10pm - 7days a week), • Part-time/Contract roles start at just 18 hours per week, • Full-Time salaried positions available with benefits, • Administrative support including scheduling, billing and insurance done for you, not by you so you can focus on clinical work, • Purpose-built technology for effective telehealth assessment and report writing, • Paid, structured onboarding program - we will set you up for success no matter your level of experience with Autism, • Regular case consultation groups and monthly case conferences in a Project ECHO format, • Mentorship opportunities with experienced clinicians while you acclimate to our processes and systems, • Comprehensive Medical/Dental/Vision coverage, • 401(k) retirement plan, • Doctoral degree (PhD/PsyD) from an APA-accredited program, • Current state licensure as a Licensed Psychologist with no disciplinary actions, • Identity-affirming approach to patient care, • Strong clinical judgment and clinical interview skills, • Proficient remote communication abilities, • Tech competence and self-direction, • PSYPACT licensure or eligibility, • Experience with adult diagnostic evaluations Prosper Health is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from people of all backgrounds, including those who identify as neurodivergent, LGBTQ+, or BIPOC. For those interested in 1099 opportunities, we offer a per assessment rate, paid upon submission of the assessment. Weekly pay$1,650—$2,200 USD We also offer salaried roles that come with full benefits. Annual Salary Range$100,000—$120,000 USDMore about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Yale, Penn, Northwestern, Dartmouth, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

A leading financial platform is seeking a Senior Accountant to oversee financial operations including revenue, billing, and compliance.

This full-time remote position requires collaboration with Sales, Finance, and Legal teams to ensure compliance in pricing and contracting processes. Candidates should have 1–2 years of experience in Deal Desk or Sales Operations, ideally with Salesforce expertise.

Overview At Pacira, innovation meets purpose. Pacira BioSciences, Inc. is a pioneer in non-opioid pain management and regenerative health solutions. Today, we're building on that legacy with next-generation innovations for chronic, postsurgical, and musculoskeletal pain. Our culture is built on collaboration, innovation, and a shared commitment to helping patients recover faster. We are redefining what's possible in pain management-and we can't do it without talented people like you. Why Join Us? At Pacira, every career is more than a job. Our mission drives us, and every day, we challenge ourselves to achieve the extraordinary. Integrity is at the core of who we are. We value diverse perspectives and the collective strength of a unified team. Join the team in making better possible for patients everywhere. Summary: The Associate Director, Field Reimbursement is a customer-facing role reporting to the Senior Director of Market Access & Reimbursement, responsible for managing defined accounts within a specified region in the Non-Opioid Pain Therapeutic area. This role supports a specialty buy-and-bill therapy by driving product reimbursement and coverage, removing access barriers, and partnering with internal and external stakeholders to execute strategic plans. Key responsibilities include representing Pacira and the value of its products, facilitating understanding of reimbursement services, building relationships with key healthcare influencers, and serving as the internal expert on medical coding, billing, and reimbursement. Responsibilities Essential Duties & Responsibilities: The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned. • Act as an extension of EXPAREL & ZILRETTA, provide live one-on-one coverage support., • Offer assistance from physician order to reimbursement, supporting the entire Reimbursement journey through payer prior authorization to appeals/denials requirements procedures and forms., • Reviewing patient-specific information in cases where the site has specifically requested assistance in resolving any issues or coverage challenges., • Reviewing patient insurance benefit options, • Coordinating with Pacira's patient support services programs representatives., • Educating physician office staff on the use of Pacira's call center support services, including web-based provider programs., • Provide information on relevant Reimbursement topics related to our Pacira's portfolio., • Serve as payer expert for defined geography and able to communicate changes to key stakeholders in a timely manner. This position will not have supervisory responsibilities. Interaction: The incumbent will work closely with internal departments, such as Marketing, Field Sales, National Accounts, Clinical Education, Medical Affairs, HEOR and Corporate Communications/Advocacy, as well as with external constituents such as commercial or government payers, various associations and its members and third-party payer/employer consulting organizations. Qualifications Education and Experience: • Bachelor's degree from an accredited college or university in Health Policy, Finance, Business, or other related fields., • Minimum of 6+ years related experience in the healthcare industry. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities: • General payer policy knowledge including managed care and Medicare/Medicaid, • Foundational knowledge of benefit verifications and prior authorization requirements, • Knowledge of Reimbursement and billing processes within the physician office, • Ability to review clinical information in patient charts, understand and interpret payer policy to provide guidance to HCP offices on how they may proceed in filling out prior authorization/formulary exception/appeals documentation., • Specific knowledge of specialty product buy and bill, coding, and in office best practices on program management., • Proven track record overseeing or managing medical billing and coding including appeals, denials, and single case rates., • Excellent written and verbal English communication skills including presentation skills to groups of all sizes and at executive levels., • Demonstrated ability to partner, communicate, and accomplish goals across organization without direct reporting structure., • Proven ability to think strategically and succeed with limited structure and direction., • Proven problem-solving, analytic and negotiation skills with high value contracts and partnerships., • Extensive, proven reimbursement experience, • Demonstrated understanding of CMS, Commercial payment models and trends. While performing the duties of this job, the employee is regularly required to sit, talk, move between spaces, reach with hands and arms, and stoop. Close vision and the need to focus on computer screen, use of hands, fingers, and wrist to type on keyboard and manipulate mouse. Ability to travel at a minimum of 75% of the time. Work Environment: Work from home or remote locations such as airports, hotels and off-site meetings. This position may or may not be a typical office setting, staff in cubicles. Noise level is moderate such as consistent printer, telephone ringing, conversation, airport paging and airplane noise. Benefits • Medical, Prescription, Dental, Vision Coverage, • Flexible Spending Account & Health Savings Account with Company match, • Employee Assistance Program, • Mental Health Resources, • Disability Coverage, • Life insurance, • Critical Illness and Accident Insurance, • Legal and Identity Theft Protection, • Pet Insurance, • Fertility and Maternity Assistance, • 401(k) with company match, • Flexible Time Off (FTO) and 11 paid holidays EEO Statement: Pacira is proud to be an Equal Opportunity Employer and does not discriminate against applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), veteran status, disability or genetic information, or any other characteristic protected under applicable federal, state, or local law. At Pacira we are committed to intentionally cultivating a culture of inclusion where all feel welcomed and valued for their background, perspectives, and experiences. We hold one another accountable to promote trust and transparency in support of our communities and collective purpose. Agency Disclaimer: Pacira Biosciences, Inc. (Hereafter, Pacira) does not accept unsolicited resumes from recruiters or employment agencies in response to the Pacira Careers page or a Pacira social media post. Pacira will not consider or agree to payment of any referral compensation or recruiter fee relating to unsolicited resumes. Pacira explicitly reserves the right to hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Pacira.