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Title: Paramedic Base Pay Rate Range: $27.50 - $40.50, based on experience Location: Capital District, NY Additional Locations/Areas Available: Rockland County, Orange/Ulster County, Delaware County, Newburgh, Glens Falls Employment Types: Full Time, Part-Time, and Per-Diem Schedule: Varies Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives: * $10,000 sign-on bonus for full-time * $5,000 sign-on bonus for part-time * Base Pay Rate Range: $27.50 - $40.50, based on experience * Night Shift Differential * Dedicated Hospital Shift Differential * Overtime pay opportunities * Referral Bonus opportunities (refer EMTs and/or Paramedics) About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: * Collaborate with your fellow EMTs and management to ensure top tier patient care. * Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. * Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations. * Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. * Recognize and treat any medical condition with appropriate techniques, equipment, and knowledge of all State and County protocols. * Provide top-tier medical transport to medical facilities by assuming responsibility for medical care of the patient and carrying out established policies and procedures. * Maintain rig cleanliness by stocking the rigs and taking ownership of your space. * Gather patient billing information and appropriate billing signatures. * Prepare and submit a pre-hospital patient care report. * Respond promptly to assignments as required by the Dispatch Center. * Other tasks as assigned. Requirements: * New York State Paramedic License * Must obtain Hudson Valley REMAC Certification within 30 days of hire * Valid Driver's License (for a minimum of 2 years) and an acceptable driving record * Valid Healthcare Provider BLS CPR Card * Valid ACLS Certification * Valid PALS Certification * Must be able to lift, push and pull 125 lbs. or more * Successfully complete Physical Aptitude Test * Tech-savvy or comfortable with technology * Able to work on a team * Respectful of colleagues, patients, and supervisor

Title: Emergency Medical Technician - EMT Base Pay Rate Range: $20 - $30 per hour, based on experience Location: Capital District, NY Additional Locations/Areas Available: Delaware County, Orange/Ulster County, Newburgh, Rockland County, Glens Falls Employment Types: Full-Time, Part-time and Per-Diem Schedules Available: Days, Nights, Weekends Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k) Pay and Bonus Incentives: * $2,500 sign-on bonus for full-time * Base Pay Rate Range: $20.00 - $30.00 per hour, based on experience * Night shift differential * Dedicated hospital shift differential * Overtime opportunities * Referral Bonus opportunities (refer EMTs and/or Paramedics) About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: * Collaborate with your fellow EMTs and management to assure top tier patient care. * Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. * Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations * Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. * Recognize and treat any medical condition with appropriate techniques, equipment, and knowledge of all State and County protocols. * Provide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures. * Maintain rig cleanliness by stocking the rigs and taking ownership of your space. * Gather patient billing information and appropriate billing signatures. * Prepare and submit a pre-hospital patient care report. * Respond promptly to assignments as required by the Dispatch Center. * Other tasks as assigned. Qualifications: * NY State EMT License * Valid Driver's License (held for 2 or more years) and an acceptable driving record * Valid BLS CPR Card for the Health Care Provider * Excellent verbal communication skill * Must be able to lift, push and pull 125 lbs. or more. * Successfully complete Physical Aptitude Test * Tech-savvy or comfortable with technology * Able to work on a team * Respectful of colleagues, patients, and supervisors

Position Overview The Fusion Recovery Center Clinician plays a critical role in providing comprehensive counseling services for individuals facing alcoholism and substance use disorders. This is a remote position; however, candidates must be certified as a CASAC in New York State or obtain a NYS LMSW or LMHC. Applicants must also have demonstrated experience working with substance use populations. This role offers the opportunity to work in an integrated outpatient setting, delivering individual and group therapy using evidence-based practices. The Clinician will complete psychosocial intake assessments and collaborate closely with the Program Director, Clinical Supervisor, support staff, medical team, and other clinicians. As a regional leader in integrated behavioral health care, we are seeking top-tier professionals with the passion and drive to elevate service delivery in this vital field. Key Responsibilities • Conduct comprehensive psychosocial assessments and maintain a personal caseload, • Utilize evidence-based practices (e.g., Motivational Interviewing, CBT) and standardized assessment tools to address substance use and mental health disorders, • Coordinate client intakes and medical appointments and liaise with government agencies such as CPS and probation offices, • Administer and interpret applicable screening tools and manage electronic medical records (EMR), • Collaborate with Finance and Billing departments to ensure financial clearance and proper APG billing processes, • Orient clients to program policies, rules, and regulations, and conduct monthly orientation sessions for new admissions, • Monitor and reconcile census data and ensure timely submission of OASAS Client Data System forms (PAS 44/45), • Engage in ongoing professional development and participate in regular clinical supervision and interdisciplinary meetings, • Educate clients on substance use disorders, treatment options, and available community resources, • Conduct random toxicology testing as necessary, • High School Diploma or GED (Associate Degree preferred), • Valid and unrestricted NYS OASAS certification as a CASAC or NYS LMSW or LMHC, • Must be a Qualified Health Professional (QHP), • Strong organizational, communication, and time-management skills, • Ability to work in a culturally diverse environment and as part of a multidisciplinary team, • High proficiency in managing electronic health records, • Higher-than-average pay scale for qualified professionals, • Performance-based raises and bonuses

We provide the patients for you! No monthly fees No self-marketing needed. We schedule the patients for you and provide the caseload. 100% REMOTE Position Overview: • Compensation: $40 - $65 per 53-min session ($37 - $62 for LMSWs), • No-Show Pay: $40/session, • Location: Fully Remote (Must be licensed in NY), • Insurance Credentialing: We do this for you!, • Health Benefits: Not provided - 1099 Role, • Licensure: LCSW, LMFT, LMHC, LMSW, • Caseload/Referrals: Provided and scheduled by us — no self-promotion required, • No Platform Fees: Enjoy free access to our telehealth platform About Comprehensive Counseling: Comprehensive Counseling has been a trusted private mental health practice since 1970, offering innovative and adaptable therapy solutions to meet the needs of New Yorkers. With an emphasis on telehealth and flexible scheduling, we provide a supportive environment for clinicians to thrive in the post-pandemic mental health landscape. Our services include teletherapy and optional in-person consultations, focusing primarily on treating depression, anxiety, and relationship issues. Join our collaborative team of Psychiatrists, Nurse Practitioners, Social Workers, and Mental Health Counselors in delivering exceptional care without administrative burdens. We handle everything from client acquisition and scheduling to billing and insurance claims, allowing you to focus solely on providing high-quality therapy. Benefits of Working with Us: • Clinical Focus: Concentrate on patient care while we handle scheduling, billing, and administrative support., • Flexible Caseload: Choose your caseload size and set your own appointment times. Our team provides steady referrals, and our dedicated receptionists manage your scheduling needs., • Insurance Credentialing: Credentialing services are fully managed for all clinicians., • Supportive Environment: Access continuing education, supervision, and consultation support with in-house Psychiatrists and Psychiatric Nurse Practitioners., • Career Growth: As you grow with us, opportunities to mentor and coach fellow clinicians become available. Requirements: • Licensed in New York State to provide therapy (LCSW, LMHC, LMFT, or LMSW), • Additional certifications (e.g., ABA, DBT, CBT, EMDR) are a plus, • Bilingual capabilities are advantageous but not required, • Experience providing therapeutic services to individuals of all ages, • Strong organizational, communication, and engagement skills Compensation: Clinicians are paid competitively ranging from $40 to $65 per session (for LCSWs, LMHCs, LMFTs) depending on session duration and complexity. Apply Today! Join a forward-thinking team committed to enhancing mental wellness across New York, with a supportive structure designed for your success. About Comprehensive Counseling: Dedicated mental health professionals specializing in effective therapeutic techniques and approaches to assist you in working toward your goals. Comprehensive Counseling has long been a trusted resource in the New York area for quality mental health care. Generations of individuals, families, and couples in and around New York City have received counseling at our offices since our inception. Clinicians at 11 different locations are multilingual and multicultural, offering counseling services using a variety of therapeutic approaches. Appointments are available 7 days a week in Queens, Long Island, Brooklyn, Manhattan, and the Bronx. Insurance is accepted. #LCSW #LMFT #LMHC #LMSW #licensedclinicalsocialworker #licensedmentalhealthcounselor

Job Description: Summary: The Payment Integrity DRG Coding & Clinical Validation Analyst position has an extensive background in acute facility-based clinical documentation, and/or inpatient coding and has a high level of understanding of the current MS-DRG, and APR-DRG payment systems. This position is responsible for reviewing medical records for appropriate provider documentation to support the principal diagnosis, co-morbidities, complications, secondary diagnosis, surgical procedures, POA indicators to validate coding and DRG assignment accuracy, insuring the physician documentation supports the hospital coded data. Essential Accountabilities: Level I • Analyzes and audits acute inpatient claims. Integrates medical chart coding principles, clinical guidelines, and objectivity in the performance of medical audit activities. Draws on advanced ICD-10 coding expertise. Clinical guidelines, and industry knowledge to substantiate conclusions. Performs work independently., • Adheres to official coding guidelines, coding clinic determinations, and CMS and other regulatory compliance guidelines and mandates. Requires expert coding knowledge - DRG &ICD 10., • Establishes national and best practice benchmarks and measures performance against benchmarks., • Ensures accurate payment by independently utilizing DRG grouper, encoder, and claims processing platform., • Manages case volumes and review/audit schedules, prioritizing case load as assigned by Management., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs complex audits or projects with minimal direction or oversight., • Acts as an expert in reviewing medical coding and medical record review with ability to oversee complex assignments, challenging customers, and highly visible issues., • Supports leadership in projects related to divisional/departmental strategies and initiatives., • Participates and represents in audits, payment methodologies, contractual agreements, with cross functional teams or with business partners as needed., • Serves as a mentor to new hires., • Demonstrates ability to participate and represent department on interna/external committees. Level III (in addition to Level II Accountabilities) • Provides expertise in developing data criteria for audits., • Acts as a Lead and provides training, guidance, consultation, complex performance analysis, and coaching expertise to team members around methods of continuous quality improvement., • Serves as an expert and resource for escalations and works directly with Payment Integrity staff to resolve issues and escalation problems., • Provides backup support for Management as necessary. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associate or bachelor's degree in health information management (RHIA or RHIT) or a Nursing Degree., • Three (3) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Three (3) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Coding Certification is to be maintained as a condition of employment of one of the following: RHIA or RHIT, Inpatient Coding Credential - CCS or CIC., • Intermediate analytical and problem-solving skills; as well as keeps abreast of latest trends related to business analysis., • Intermediate knowledge of PC, software, auditing tools and claims processing systems. Level II (in addition to Level I Qualifications) • Five (5) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Five (5) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Demonstrated ability across multiple skills, products, processes, and systems with the Division., • Demonstrated ability to lead initiatives with occasional guidance and assistance from management and/or others., • Advanced analytical, problem solving, and judgement skills., • Advanced knowledge of PC, software, auditing tools and claims processing systems. Level III (in addition to Level II Qualifications) • Eight (8) years' experience in claims auditing, quality assurance, or recovery auditing, of (MS/APR) DRG coding for hospital or other acute facility setting., • Eight (8) years of working experience with ICD 10CM, MS-DRG, and APR-DRG with a broad knowledge of medical claims billing/payment systems, provider billing guidelines, medical necessity criteria, and coding terminology., • Demonstrated leadership skills., • Demonstrated ability as a subject matter expert or consultant to other departments., • Demonstrated ability to work independently and assumes lead role in key business initiatives., • Expert proficiency in analytical skills, auditing skillset and ability to manage complex assignments, challenging situations, and highly visible issues., • Demonstrated expert proficiency in project management and presentation skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E4: Minimum: $65,346- Maximum: $117,622 Level II: Grade E5: Minimum: $71,880 - Maximum: $129,384 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accounts Receivable / Remote] - Anywhere in U.Up to $24-hr / Flexible Schedule / Comprehensive Benefits Package - As a Billing Preprocessing Specialist, you will: Review and process insurance billing claims in a timely and accurate manner; Verify and update patient information in the billing system;

Accounts Receivable / Remote] - Anywhere in U.Up to $25-hr / 401k 4% Match - As a Billing Coordinator at Blue Star Partners LLC, you will: Manage and maintain accurate billing records for all clients; Communicate with clients to resolve any billing discrepancies or issues; Utilize accounting softwar

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): Remote Work - New York, Albany, New York, United States of America, 12224 Opening: Regular Full time 40 910402 United Business Office UR - Day (United States of America) UR URC 205 H $19.62 - $26.49 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across the professional fee organization, handling follow-up activities designed to bring all open accounts receivable to successful closure. Responsible for effective claims follow-up on complex, multi-faceted accounts to obtain maximum revenue collection and closure. Responsibilities include, but are not limited to, independent research, claim correction and resubmission, handling payer specific appeal process taking timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management. ESSENTIAL FUNCTIONS With general direction of the Manager/Supervisor/Lead: * 40% Follows department policies and procedures and maintains and exercises comprehensive knowledge of insurance company billing requirements and regulations to research and resolve unpaid accounts receivable, making any corrections in the professional billing system necessary to ensure balance resolution for all assigned URMFG physician services. * 25% Follows up on multi-faceted denials through review of remittances (EOBs), insurance correspondence, rejections received thru daily electronic and claims submission, etc. Research claims, identify problems, and takes appropriate action to assure claim resolution. * 20% Responds to all billing-related inquiries from colleagues, departments, patients, and payors in a timely and professional manner. Communicates any missing/incomplete information to providers and department administrative support staff to ensure accurate billing. Communicates with insurance representatives through telephone calls, payer website, and written communication to ensure accurate processing of claims. Collaborate with appropriate departments to generate a detailed rational for appeals and grievances to the insurance companies. * 10% Keeps management informed of changes in billing requirements and rejection or denial codes as they pertain to claim processing and coding. Escalates system issues preventing claims submission and follow-up for review and resolution. * 5% Collaborates with Claim Edit Specialists and Patient Medical Billing Specialists assigned to pre claim WQ's to identify opportunities for improvement in clean claims rate. May perform other duties as assigned. QUALIFICATIONS * Associate degree and 2 years of related relevant experience; or equivalent combination of education and/or experience * Excellent problem-solving skills * Excellent communication skills * Excellent customer service skills * Strong working knowledge of the professional billing software applications * Ability to type 25 wpm. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Business Sys Analyst Sr - req1597 OVERVIEW Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. RESPONSIBILITIES * Accountability * Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream. * Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners. * Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream. * Process Management * Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies. * Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides. * Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. * Collaboration & Support * Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. * Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions. * Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms. * Senior Role * Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap. * Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream. * Lead meetings to discuss dependencies and impact of changes across all workstream. QUALIFICATIONS * Deep expertise in Quote-to-Cash (Q2C) processes, including quoting, pricing, order management, billing, and revenue recognition. * Hands-on experience with Salesforce CRM , including: * Territory Management for sales alignment and coverage. * Account Sharing Models for visibility and collaboration. * Opportunity Management for pipeline tracking and forecasting. * Deal Approval Workflows for discounting and compliance. * Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting. * Strong ERP experience required, with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials. * Order-to-Cash and Revenue Management modules for accurate billing and compliance. * Integration between CRM and ERP systems, including middleware or API-based solutions. * Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms. * Familiarity with revenue recognition standards (ASC 606) and compliance considerations. * Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems. * Preference for exposure to Install Base functionality for managing assets and service entitlements. * Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies. * Excellent communication skills and the ability to develop and maintain effective internal and external working relationships. * Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc.). * Deep understanding of application structures, functions, and processes. * Demonstrated ability to lead complex business process reengineering efforts. * Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability. * Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions. * Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream. * 8 years minimum with relevant business analysis experience required. * Experience implementing enterprise-wide solutions. * Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE #LI-RS1 #LI-Remote About us! Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.

A leading research university in New York is seeking a Claims Resolution Representative III to manage accounts receivable processes. This role involves resolving unpaid claims, communicating with insurance representatives, and ensuring accurate billing. The position offers remote work options and em

Job Description Are you looking for a career with a business that places value on their employees? Do you want to work where you are treated as family and not just a number? Then Sun Environmental is the place for you! The team at Sun has a passion for their work which surpasses most in the industry. Throughout the company history, our record for safety, quality, and service has made Sun Environmental Corp. a top competitor in New York. We cover a wide range of environmental services, including consultations, emergency response, industrial maintenance, remediation, tank services, vacuum trucks, and waste recycling and disposal. The company is continuously expanding and we are currently seeking a Project Assistant, for our branch in Selkirk, NY • This position is not remote. A Project Assistant is responsible for supporting the planning, execution, and billing of projects under the direct supervision of the Project Management team. Responsibilities: • Assist Project Management Teams in the planning and execution of projects by coordinating various project paperwork, activities, resources, timelines, and project set-up folders., • Maintain accurate project documentation, including opportunities, quotes, project plans, schedules, status reports, and project set-up folders., • Track project shipping documents and other paperwork such as waste manifests, daily field reports, and safety related forms from project beginning to completion., • Provide Project Management with clear and concise status of project billings, collections, and AR from assigned Clients., • Act as a liaison between Project Management and Client AP depart.to resolve issues that can result in billing or payment delays., • Maintain an exceptional high level of accuracy and attention to detail with all assignments., • Assist Project Management with providing world class customer service with our Clients at all times., • Ensure that time sensitive tasks are completed in a timely manner to meet regulatory and Sun Environmental policies., • Work closely with your assigned Project Management team to foster a collaborative and positive working environment., • Associates degree in a related field preferred (e.g., business, project management, communications, environmental)., • Proven experience in project coordination or a similar role., • Experience with project management (CRM) or waste tracking tools and software preferred., • Proficient in MS Office Suite, • Familiarity with accounting/billing and quoting software., • Strong organizational skills., • Excellent communication and interpersonal abilities., • Analytical mindset with a keen attention to detail., • Ability to adapt to changing priorities and thrive in a fast-paced environment., • A competitive salary based on experience and annual increases., • Bonuses, • Personal growth leading to promotions., • Paid Time Off Sun Environmental Corp. is an equal opportunity employer, and as such, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, genetic information, ancestry, sex, sexual orientation, gender identity, disability, status as a protected veteran, or national origin.

Job DescriptionAbout Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers psychological assessments, diagnosis, and tailored care for ADHD, and support for autism and learning differences. We are looking for contract Testing Psychologists who are passionate about whole-person, whole-family mental health care. The Testing Psychologist will perform comprehensive psychological assessments to support diagnostic clarity, treatment planning, and intervention strategies for children, adolescents, and adults. This role focuses on addressing behavioral health complexities, providing actionable insights through psychoeducational and psychological evaluations, and collaborating with interdisciplinary care teams to optimize outcomes. This role is a great fit for providers who are results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. Key responsibilities: • Work with patients of all ages is preferred, as well as their families, by providing psychological evaluations, • Administer, interpret, and integrate a wide variety of psychological test batteries, focusing on cognitive, emotional, behavioral, and academic functioning, • Provide clear, evidence-based diagnostic impressions and actionable recommendations tailored to the individual’s needs, • Collaborate and review work with psychometrists and psychometrist assistants, overseeing test administration, scoring, and ensuring quality control, • Deliver compassionate feedback through live in-person testing sessions and create feedback videos to communicate findings and recommendations, • Maintain a detail-oriented, process-focused approach to ensure the accuracy of testing data and comprehensive reporting, • Utilize telehealth platforms effectively for remote assessments, including adapting testing strategies for virtual delivery, • Conduct intake interviews, testing sessions, and live feedback sessions in person, as indicatedRequirements:, • Doctorate degree in Psychology (PhD or PsyD) from an American Psychological Association accredited program, • Licensed Clinical Psychologist in at least one state, • PSYPACT authorized or PSYPACT eligible preferred, • 3+ years of experience in psychological assessments with children, adolescents, or adults, • Familiarity with evaluating complex behavioral health needs (e.g., ASD ADHD, mood disorders, anxiety, trauma), • Expertise in psychological and psychoeducational assessment tools (e.g., BASC, Conners, ADOS, WAIS, WISC), • Effective therapeutic communication skills, • Proficiency with telehealth platforms and remote testing tools, • Experience conducting testing virtually, • Ability to deliver care virtually or in person and within your own office space, • Candidates must successfully pass a drug screen and background check for this opportunityHere are some of the advantages of joining the Lyra + Bend network:, • Connect with highly compatible clients who are a good fit for your clinical expertise, • Support from caring and highly qualified, vetted psychometrists, • Set your own schedule, without a minimum hours requirement, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support, • Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC), • Access to cutting edge technology and a team of support staff (e.g., psychometrists, psychometrist assistants) to help ease the administrative burden of the evaluation process, • Testing supplies are provided for youWe believe that our diverse perspectives are our biggest strengths, and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this contract position, your data will be processed as per Lyra Clinical Associates, P.C. Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice. Apply Now → Join Our network We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are currently seeking an Entry Level Legal Secretary. Office Location: Albany, New York Work Schedule: This role has hybrid flexibility, allowing 1 remote day per week based on business needs. Compensation: $23.63 Per Hour This is a full-time position with actual scheduled working hours of 35 hours per week. The Role: You will provide legal administrative support in a team-oriented environment including but not limited to: • Assisting attorneys and staff with general secretarial support, • Communicating with clients, • Confidence and ability to support multiple billing professionals, • Strong interpersonal and communication skills, • Time management and robust organizational ability, • Ability to efficiently work in an environment dedicated to customer service, • Strong abilities with the MS Office Suite, • High-school diploma or equivalent, • Previous administrative/secretarial/office experience is preferred, • Overtime flexibility Why Whiteman Osterman & Hanna LLP?: • A generous benefit offering package including:, • Medical, • Dental, • 401(k) with company match and profit-sharing options, • Generous time off package, • Corporate discounts to various businesses, • Opportunities to support and be active in the community Whiteman Osterman & Hanna LLP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which employment decisions are merit-based and made without discrimination on the basis of race, creed, color, gender or sex, national origin, disability, sexual orientation, gender identity, age, religion, pregnancy, protected activity, veteran status, marital status, citizenship, genetic information, predisposition or carrier status, or any other characteristic protected by law. Powered by JazzHR a5NVrEf5q1

Job Description Credit Analyst At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Learn more at TireHub.com/careers.Role Summary: The Credit Analyst is responsible for assessing customer credit position, negotiating past due accounts, customer set-up, and accuracy in billing. This position will focus on new and existing customer aging, past due, terms and credit limit reviews. This position will also be responsible for releasing orders for customers going into Hold Validation, Credit Analyst must be able to quickly assess TireHub’s risk to release orders for these customers. This position will report to the Credit Supervisor: When you say YES to something bigger: • Choose your day one benefits which include a no cost health insurance option, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401k including TireHub match, • Access to tire discounts, perks, and so much more! This individual must exhibit the following TireHub core commitments: • Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships., • Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique., • Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end., • Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics:, • Reviews and establishes customer accounts to be set-up in our ERP to assure accurate billing., • Assists with managing, generating, and monitoring customer data and ensures accurate customer billing., • Responsible for enforcement of credit policies, conducting periodic reviews of existing customers’ credit and evaluating the creditworthiness for prospective customers., • Oversees the order release for customers entering a Hold Validation status., • Evaluates TireHub’s risk after releasing orders to customers., • Engages with other departments to ensure alignment and coordination in achieving TireHub’s objectives., • Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules, as assigned., • Complies with all TireHub policies and procedures., • Completes other tasks assigned by their supervisor or another member of leadership.Competencies:, • Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives., • Instills Trust: Gaining the confidence and trust of others through honestly, integrity, and authenticity., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way found is not clear., • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals., • Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions., • Decision Quality: Making good and timely decisions that keep the organization moving forward.Education/Experience:, • Bachelor’s degree in finance, accounting, or equivalent work experience preferred., • 1+ Years of experience in a Master Data or similar functions.Required Knowledge, Skills, and Abilities:, • Exceptional communication and presentation skills both written and verbal, to express technical and nontechnical concepts clearly and concisely., • Understanding of best practices in credit, billing, and collections., • Ability to multi-task and achieve customer impacting deadlines in credit, billing, and collections., • Ability to interact with customers, and cross functional teams to solve problems and provide guidance. Preferred Knowledge, Skills, and Abilities: • 2+ Years of experience in a Credit Analyst role, • Experience with Epicor systems preferred., • Proficiency in Microsoft Excel preferred., • Experience in an industrial and/or warehousing environment. Working Conditions:, • Most of the time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles., • Must be able to work flexible hours during routinely critical times to include extended day, evening, and weekend work (including Saturday) may be required as job duties demand and may include little to no advance notice. This is a Remote Position Salary range: $ $21.25–$26.54 per hour TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job Description Tesis Laboratory is seeking a billing professional. Remote work is available. This position is responsible for all molecular genetic laboratory billing and revenue cycle management, thorough insurance benefit investigation of new referrals, a small assignment of collections with a variety of payers, authorization requests, and claim submission. ESSENTIAL DUTIES: • Accurately interprets patient insurance, prescription, and other health-related documentation., • Conducts medical insurance verification and investigations for commercial and government payors., • Communicates with insurance companies, patients, providers, and prescribers to coordinate reimbursement and access solution., • Reviews unpaid accounts to determine status and taking appropriate action to ensure payment., • Reviews all claims for compliance and completeness for claims submissions., • Researches available alternative funding options to reduce patient's financial burden, • Always maintains a high degree of confidentiality due to access to sensitive information., • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department., • Works with customers and affiliates on reporting, best practice, and strategic planning to optimize growth within a compliant environment., • Reviews and designs KPI to ensure proper financial performance of assigned Laboratory clients., • Follows all Medicare, Medicaid, and HIPAA regulations and requirements., • High school diploma or equivalent is required; Undergraduate degree is preferred., • Experience in Genetic Lab Billing, Accounts Receivables, and/or Collections within a healthcare or insurance environment is required., • Computer proficiency -- MS Office and Web-enabled applications strongly preferred, • Customer service skills required., • Understanding of the requirements of Medicaid, Medicare, and Insurance billing for genetic laboratories in all MAC’s is required., • 5 years’ experience with Laboratory medical billing., • 3 years minimum with Cancer Genomics billing., • 1 year with R & D of molecular genetics panels., • Certified Medical coder or biller with AHIMA or affiliated organization., • Experience with managing clients and/or employees preferred.

Job Description:\n\nGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a Whole-Person Lens, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in:A foundation of shared values and reciprocal supportA mindset of curiosity, learning, and growthA spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary The Clinical Operations Coordinator plays a key role in supporting the day-to-day functionality and long-term success of Rivia Mind's clinical team. This position bridges clinical care and operational excellence by managing provider workflows, coordinating calendars, supporting clinician onboarding and offboarding, resolving system issues, and ensuring accurate data reporting. As a consistent point of contact for assigned clinicians, the Coordinator fosters strong team relationships, facilitates routine & ad-hoc check-ins, and offers ongoing support throughout the year. This role also requires a high level of comfort in providing performance and compliance-related feedback to clinicians, including navigating feedback conversations in a tactful and supportive way. Candidates should bring confidence in holding providers accountable for practicing policies while maintaining a collaborative and compassionate approach. This role is ideal for someone who is detail-oriented, systems-savvy, and passionate about helping providers focus on what they do best—delivering high-quality care. Success in this role requires tactful and warm communication skills, ease with working across platforms and departments, and a proactive mindset for identifying opportunities to improve workflows and enhance the clinician and patient experience. Application Window: Open until May 14th, 2026 Anticipated Start Date: Mid June, 2026 # of Openings: 1 Job Responsibilities & Qualifications Responsibilities45% – Clinical Operations & Workflow ManagementCoordinate, support, and continuously optimize clinical workflows, provider schedules, onboarding/deboarding processes, and platform troubleshooting to ensure a seamless care delivery experience.Review clinical dashboards for continual improvement and quality assurance.Assessment and distribution of weekly clinical dashboards.Coordinate clinicians' calendars, ensuring alignment with patient appointments, supervision sessions, and other required or optional meetings.Monitor clinician schedules to ensure clinician productivity and appropriate time and calendar management practices. Identify opportunities for improvement with calendar management and share feedback and recommendations with clinicians and clinical leaders.Support the facilitation of patient transfers as necessary, ensuring a smooth process for both clinicians and patients.Troubleshoot EHR systems and business platforms to resolve technical issues efficiently.Provide clinicians with enrollment assistance, access troubleshooting, and account information management for our EHR.Provide onboarding support by training and assisting incoming clinicians.Close out patient charts with appropriate documentation and notification.Periodically review the Website Directory of providers and escalate to the Clinical Operations Supervisor if a discrepancy or an update is needed.Consistently evaluate workflows and Standard Operating Procedures (SOPs) to ensure alignment with organizational priorities, enhance operational efficiency, and maintain high-quality standards.20% – Care Team Collaboration & Clinician SupportAct as a consistent point of contact for assigned care teams, facilitate bi-annual clinician check-ins, and provide year-round guidance, resource-sharing, and operational support. Liase with patients on behalf of providers.Ensure providers receive an efficient, thorough, and positive onboarding and deboarding process with thoughtful collaboration of key departments and contributors (People Operations, Marketing, Supervisor of clinician, etc.)Serve as a consistent point of contact for clinicians on your designated care team, offering guidance, updates, and support throughout the year.Conduct formal check-ins twice annually with each clinician to review updates, provide resources, and collaboratively address clinical or patient care needs.These check-ins include discussion of adherence to clinical expectations, documentation compliance, and performance trends—requiring a balance of professionalism, empathy, and direct communication.Be prepared to deliver feedback related to performance and compliance, while preserving trust and rapport with clinicians.Lead and contribute to meaningful conversations during check-ins, advocating for patient needs and sharing actionable updates to support clinician success.Remain available for ongoing support outside of scheduled meetings, ensuring clinicians feel empowered to reach out any time throughout the year for assistance, clarification, or feedback.Collaboratively manage the care email inbox alongside team members to ensure timely, professional responses, clear and effective communication, and the successful resolution of provider and patient inquiries—supporting a positive experience for all stakeholders.Act as a resource for clinicians by providing guidance on clinical platforms, policy adherence, and workflow management.Be on standby to join weekly supervision meetings, providing assistance and support to the group as needed. 10% – Reporting, Data Management & Reengagement InitiativesLeverage internal dashboards and reporting tools to monitor productivity, documentation compliance, and patient reengagement opportunities.Utilize key functions within the company's CRM, including dashboards, transition lists, report creation, individual dashboard management, re-engagement reports, and report discrepancies up to the Clinical Operations Supervisor.Generate and review clinician-related reports such as missing notes, deleted notes, unlocked notes, and patients without follow-up appointments to conduct proper notification.Identify opportunities to re-engage patients who have paused or discontinued care by leveraging internal reports and tools from the company's CRM, including dashboards and re-engagement lists.Collaborate with clinicians and care team members to develop and implement outreach strategies that encourage patients to return to care in a timely and supportive manner.Ensure communication is empathetic, inclusive, and aligned with best practices to promote a positive patient experience and reinforce continuity of care.Be comfortable addressing patient experience issues directly with providers when engagement or care delivery concerns are raised.Engage with patients directly on behalf of clinicians for care support and collaboration. 10% – Compliance, Communication & Cross-Functional CollaborationEnsure adherence to clinical SOPs and policies, address operational concerns, support interdepartmental collaboration, and contribute to a positive and inclusive team culture.Develop and maintain collaborative professional relationships between operations and clinical departments.Communicate effectively, professionally, and promptly with clinicians regarding operational needs and expectations.Proactively monitor clinician behavior for alignment with Rivia's clinical guidelines, surfacing any concerns around compliance or patient care quality to clinical leadership in a timely and constructive manner.Maintain a general awareness of clinical trends or behaviors that may affect patient care or compliance, performance concerns, and escalate patterns of concern appropriately to clinical leadership and People Operations. Review and resolve patient complaints in a professional and timely manner, ensuring high-quality patient care.Approach performance and compliance feedback conversations with a coaching mindset—focusing on development, accountability, and collaborative problem-solving.Ensure clinician's adherence to clinical policies and procedures while proactively addressing compliance-related concerns.Provide structured, actionable feedback to clinicians when discrepancies or gaps in documentation or performance are observed, while fostering a respectful and supportive tone.Verify that provider documentation aligns with quality standards and supports accurate coding and billing practices, escalating discrepancies as needed.Ensure attendance and engagement by contributing to all departmental meetings.Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement and potential.Perform other related role and team function duties as assigned by department and group leaders. 15% – Role-Specific Projects & Specialized Responsibilities Own and manage specific process areas based on business needs and team strengths as assigned by Supervisor—such as documentation compliance, intake coordination, patient experience, or women's mental health tracking. As part of the Clinical Operations Team, each member may be assigned ownership of specific responsibilities, such as those outlined below. These assignments are subject to change and will be determined based on business needs, individual strengths, and workflow optimization. Team members will typically be the primary point of contact for their assigned areas, supporting consistency, accountability, and process excellence.Clinical Documentation & ComplianceConduct provider note audits and serve as a backup for note auditing tasks.Communicate audit results clearly and supportively, identifying areas for improvement and ensuring that clinicians meet documentation standards.Monitor missing initial notes and delete notes as needed.Track deboarding reports related to compliance and clinical offboarding.Identify patterns in compliance risks and partner with clinical operations leadership to mitigate them. Provider Deboarding & Patient TransitionsManage and update the Provider Deboarding - Patient Transfer list.Support smooth provider transitions by assisting with relevant transfer communications and documentation.Administrative Systems & Support ToolsServe as backup for ePrescribing and other tool tasks, including submissions and system use.Monitor and maintain the functionality of DocuSign or a similar platform for signature requests.Assist with faxes and serve as a backup for incoming and outgoing fax communications.Feedback, Reviews & Patient ExperienceTrack and log patient satisfaction survey responses and online reviews Record and highlight positive provider reviews for internal recognition.Maintain the complaint log and assist with consulting on patient experience issues.Scheduling & Intake CoordinationSupport schedule changes, including updating availability and coordinating with team members. Assist with intake question services and ensure consistent patient onboarding. Qualifications Required Education Level: High School Diploma or equivalent Education Details: Degree in healthcare, business, operations or compliance preferredTwo years of healthcare setting, business operations and clinical provider experienceDesire to assess processes and collaborate on effective solutionsOrganized and detail-orientedComfortable navigating change, shifting priorities, and adhering to evolving workflowsAbility to build partnerships and foster collaborative relationships across the organizationSelf-motivated and able to work autonomously Additional Qualifications, Skills & AttributesConflict resolutionCustomer serviceExperience with provider relations, healthcare operations, or clinical team support strongly preferredCompetent use of EMR tools such as IntakeQ is preferredCRM experience with Salesforce is a plusData Analysis & Dashboard Management is preferredTeam orientedProficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company wide platforms/software like Monday.com and EHR/EMR platforms when applicable)Intermediate computer skills and technical aptitude required. Benefits Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health & Wellness:Medical Coverage - HDHP, PPO or PPO Buy-UpHealth Savings Account, Flexible Spending Account, and Dependent Care Account OptionsDental & Vision InsuranceWhole-Body Wellness Offerings if Enrolled in one of our three Aetna Medical Plans Time Off & Flexibility:Front-Loaded Paid Time Off (PTO)Observed Holidays & Annual Office ClosureMedical & Parental Leave (in accordance with State and Federal Laws)Bereavement Leave / Pet Bereavement Leave Financial Wellness:Competitive Pay401(k) Retirement Plan and employer matchEmployee Referral ProgramTransit and Parking Voluntary Benefit Professional Development:Professional Development Stipend after 1st Work AnniversaryPaid Professional Development Days after 1st Work AnniversaryLearning & Development Resources Additional Benefits:Short-Term & Long-Term DisabilityGroup Life/AD&D InsuranceEmployee Assistance Program (EAP)Voluntary BenefitsQuarterly Wellness Activities We're committed to helping you thrive in our Rivia Community. Join us and experience a workplace that values your health, happiness, and growth. Compensation & Employment Details Pay Range: $45,000 - $52,000 Pay Type: Salary Department: Clinical Operations & Compliance Supervisor: Supervisor, Clinical Operations Supervisees: None Employment Status: Full Time Exemption Status: Non-Exempt W-2 Work Environment: Remote Work Schedule: Monday - Friday, 10 am - 6 pm EST Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25/hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You do

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies. Most research studies are conducted remotely at home, though some may be in-person. Comfort participating in remote, part-time studies

Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remote

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Milton CAT is seeking an experienced Receptionist to work out of our Tonawanda, NY location.The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, as well as performing additional clerical duties.Candidates must be organized, able to multi-task

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Casella Waste Systems - - Responsibilities: Implements collection processes for past due accounts utilizing the multiple systems involved in the management of Casella customer accounts; Documents all internal and external communications to ensure proper transmission of customer interactions; Manage

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Registration Associate Albany, NY- Full Time.If you are looking for a position as a Registration Associate, this could be your opportunity.This position is located at 63 Shaker Road, Albany.Quality of Life: Where career opportunities and quality of life converge.Advancement: Strong orientation prog

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Receptionist / Administrative Assistant (Remote). About the job Receptionist / Administrative Assistant (Remote).

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Billing / Collections / Remote] - Anywhere in U. Bonus Eligibility / Anthem Blue Cross medical plans / Vision-Dental-Disability-Life / Flexible PTO / 401(k) / Home Office Stipend / HSA-FSA - As an Accounts Receivable Specialist at NP Digital, you will: Manage and maintain accurate records of all acc

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At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes.We do this with integrity, quality, and consistency.The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans".This is our mis

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Assist with billing and insurance claim processes as needed. Knowledge of medical terminology and healthcare billing procedures.