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Job DescriptionCompany Description Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. Strategy & Management Consulting Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy. Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems. Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment. Job Description Responsibilities • Develop and implement AML and sanctions compliance programs tailored to clients' specific needs and regulatory requirements, • Conduct comprehensive risk assessments to identify potential money laundering and sanctions risks within clients' operations and provide recommendations for mitigation, • Review and enhance existing AML and sanctions policies, procedures, and controls to ensure compliance with applicable laws, regulations, and industry best practices, • Advise clients on the design and implementation of transaction monitoring and screening systems to detect and report suspicious activities and sanctioned entities, • Provide training and guidance to clients' employees on AML and sanctions-related topics, including identification of red flags, reporting obligations, and internal reporting mechanisms, • Conduct investigations and due diligence on high-risk clients or transactions to evaluate potential AML and sanctions violations, • Stay up to date with the latest AML and sanctions regulations, industry trends, and emerging risks, and proactively advise clients on necessary adjustments to their compliance programs, • Collaborate with cross-functional teams, including legal, risk management, and technology, to ensure effective integration of AML and sanctions controls across the organization, • Prepare and present reports and recommendations to clients' senior management and regulatory authorities, as needed Qualifications, • Bachelor's degree in a relevant field such as finance, business, or law, • 1+ years of experience in AML and sanctions compliance within the financial services industry or consulting firm, • Knowledge of AML and sanctions regulations, including but not limited to the Bank Secrecy Act (BSA), USA PATRIOT Act, Office of Foreign Assets Control (OFAC) sanctions, and Financial Action Task Force (FATF) recommendations, • Strong understanding of AML and sanctions typologies, risk assessment methodologies, and transaction monitoring systems, • Previous support of designing and implementing AML and sanctions compliance programs for financial institutions or multinational corporations, • Excellent analytical skills with the ability to assess complex situations, identify risks, and develop practical solutions, • Strong project management skills, including the ability to manage multiple priorities, meet deadlines, and deliver high-quality work products, • Exceptional written and verbal communication skills, with the ability to effectively present complex information to diverse audiences, • Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) are highly desirable, • Experience with data analytics tools and technologies for AML and sanctions investigations is a plus Additional Information Compensation & Benefits We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. Competitive Compensation * Annual base salary starting at 88K, commensurate with experience and qualifications * Annual performance based discretionary bonus Robust Health Coverage * 3 Medical plans * Dental and Vision * Life, AD&D and other voluntary insurance Tax-Advantaged Accounts * 401K retirement plan * 4% matching and 100% vested upon enrollment * Health Savings Account (HSA) * Flexible Spending Account (FSA) * Health, Dependent Care, Commuter Family Friendly Benefits * 100% paid parental leave for all new parents with eligible tenure * Building Healthy Families program if enrolled through Medical plan Time Off to Recharge * Generous Paid Time Off (PTO) policy * 9 company holidays plus 1 floating holiday Extras that Make Life Easier * College savings and student loan repayment assistance * Monthly cell phone stipend * Access to wellness programs at no cost if enrolled through Medical plan, including: * Gym membership reimbursement * LiveHealth Online virtual care * Personalized support from a Well-being Coach * Employee Assistance Program at no cost * Free confidential counseling and emotional support services * On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management) Diversity, Equity, Inclusion & Belonging At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. Office Workplace Guidelines Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. Work Authorization & Sponsorship At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H-1B visa, F-1/OPT or STEM OPT, TN, etc.). Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Job DescriptionManhattan, New York Hybrid Salary range: $110,000 - $135,000 The Financial Intelligence Unit (FIU) and Fraud Prevention & Investigations Unit (FPI) are subunit teams within Apple Bank’s (the Bank) Anti-Financial Crime (AFC) Department. The FIU is a second line function that acts as a primary subject matter expert (SME) concerning transaction monitoring, suspicious activity detection, investigations, and reporting used to support BSA/AML and sanctions compliance across the Bank. The FPI unit is a second line function that acts as a primary SME concerning fraud alerts, advisory and investigations. The Anti-Financial Crime Special Investigations Team Lead is a member of the FIU and is responsible for the assigned responsibilities within AFC. Specifically, the Anti-Financial Crime Special Investigations Team Lead is responsible for conducting thorough, complex, and sensitive investigations, which may include those relating to employee misconduct, suspected fraud, criminal summons and subpoenas, and USA PATRIOT Act 314(a) and 314(b) requests. ESSENTIAL DUTIES & RESPONSIBILITIES The Anti-Financial Crime Special Investigations Team Lead will: • Independently develop and document investigation approach for complex investigations., • Conduct end-to-end complex and sensitive investigations involving large-scale fraud, employee misconduct, and high-risk financial crimes; thoroughly document investigative work, including supporting data, research, analysis, and rationale for the recommendation within the case management system in a timely manner and in compliance with regulatory guidelines and AFC procedures., • Prepare comprehensive investigation reports based upon thorough forensic analysis and review of applicable internal Apple Bank systems, internal policies, and procedures, as well as public sources, for the Head of AFC and other members of management., • May travel to Apple Bank office locations to execute investigative actions, including interviews with key parties and based upon the outcome of investigations, recommend and prepare applicable documentation in support of the filing of Suspicious Activity Reports (SARs)., • Identify the root causes of large-scale fraud and internal misconduct and recommend enterprise-level control enhancements to prevent recurrence., • Make direct referrals to applicable law enforcement agencies, as directed by AFC leadership,, • Assist with the development of AFC Board and Management Committee materials, including comprehensive investigation summaries. Provide recommendations for off-boarding customers who pose a heightened risk to the Bank, as directed by the Head of FIU or FPI Manager., • Act as a SME on FIU and FPI policies, procedures, and escalation standards., • Maintain a high degree of relevant knowledge with respect to AFC laws and regulations. This includes monitoring new and proposed AFC-related legislation, regulatory requirements, key enforcement actions, key trends, and emerging issues., • Provide knowledge sharing and training to FIU and FPI staff based on the results of complex investigations and/or emerging trends. ADDITIONAL DUTIES & RESPONSIBILITIES The Anti-Financial Crime Special Investigations Team Lead will also: • Apply an enhanced level of confidentiality during the execution of assigned responsibilities., • Display a high level of professional aptitude and standards., • Interact with the Bank’s senior leadership team, including applicable business heads, Human Resources, and the Legal division., • Participate in process standardization and improvement discussions with the Head of FIU, FPI Manager, Head of AFC/BSA Officer, and process partners., • Take part in, or manage, focused projects and AFC intelligence efforts aimed at detecting new or developing typologies., • Interact with line of business personnel regarding requests for information (RFIs)., • Apply independent judgment in the identification and escalation of AFC risks., • Recommend improvements to processes in areas of efficiency, control, and work product., • Attend committee meetings as required., • Perform ad hoc and project support, as required in support of AFC FIU and FPI subunits. SKILLS, EDUCATION, & EXPERIENCE The Anti-Financial Crime Special Investigations Team Lead should have: • A bachelor’s degree., • Minimum 5 years of experience in conducting complex, independent investigations, or the execution of complex audits, with a strong emphasis on AFC regulations and requirements., • Advanced forensic analysis skills and the ability to analyze larger data sets to identify matters requiring further investigation., • Exceptional writing skills with the ability to summarize key material findings and prepare executive summaries., • Knowledge of SAR preparation and filing requirements., • The ability to manage competing priorities and focus on productivity and quality to drive positive outcomes., • Excellent verbal and interpersonal communication skills., • Outstanding research and time management skills with strong focus on attention to detail., • The ability to work effectively in a team-fostered, multi-tasking environment. ADDITIONAL SKILLS The Anti-Financial Crime Special Investigations Team Lead may have: • A professional certification (i.e. CAMS). Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionSenior eDiscovery TechnicianEmployment Type: Full Time, Mid-LevelDepartment: Legal CGS is seeking a Senior eDiscovery Technician to join our team supporting the legal organization within a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Log the production in the Agency's eDiscovery Tracking System.- Digest the cover letter (which may be several pages long) and provide a brief description of the production.- If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.- Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.- Virus scan the production off-network, using multiple virus protection software and other tools. - If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.- Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network.- Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.- Analyze the productions to determine what type of processing is required of them, and which protocol to follow.- Analyze the data to ensure its completeness.- If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.- Monitor for incoming productions arriving via email.- Monitor the Agency's FTP site for productions being delivered via FTP.- Scan and OCR small amounts of paper documents in preparation for loading into Relativity. - If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site. Qualifications:- Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.- Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.- Knowledge of information resources.- Excellent analytical capabilities.- Excellent written and oral communication skills.- Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.- Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.- Must be a U.S. Citizen.- Must be able to obtain a Public Trust clearance. Ideally, you will also have:- Experience with Government software policies and procedures- Client-facing communication experience- Federal Agency issued security clearance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWho We Are Derivative Path is an award-winning firm providing financial technology and advisory solutions that empower regional and community banks, private equity firms, and corporate clients to access capital markets on a level playing field. Launched in 2013, our founder-run and private equity backed Company helps manage complex interest rate, foreign exchange, and commodity transactions through an all-in-one platform that democratizes access to the capital and liquidity of Wall Street firms, leveling the playing field between major banks and thousands of community and regional banks, credit unions, private equity firms, and commercial end-users in a way that no other firm has. Its single, intuitive dashboard helps firms manage risk and enhance workflows while delivering better transparency, hedging capabilities, risk management, and operating efficiency. With a team of seasoned professionals comprised of decades of industry experience, Derivative Path offers a flexible, hybrid work environment to its 120+ employees with the ability to work remotely and from one of four offices in San Francisco, New York, Chicago, and Manila. The Company is dedicated to building a diverse environment and has an unwavering commitment to creating a sense of belonging for all employees. What You'll Do The FX Sales Account Executive position is a client-facing role where you will have the opportunity to market and sell the company’s FX payments platform to financial institutions, with the goal of expanding the current customer base and becoming the premier payments technology provider to the leading regional and community banks in the United States. If you have a solid understanding of the needs of the regional and community bank industry vis-à-vis the FX asset class and have sold payments technology to banks, we strongly urge you to apply. We are looking for someone with industry knowledge who is a self-starter, understands how to manage a sales territory, understands the sales process, and has carried a quota. Creating a pipeline, moving deals through the pipeline, and being able to forecast accurately are a must. The responsibilities of the position also include providing feedback to the product org based on client/prospect meetings, being able to build a business case for the feedback if needed, and subject matter expertise for the ongoing product roadmap of our FX payments offering. The role will require travel to client/prospect meetings, conferences, and other industry events as needed. The role may require you to conduct research through various methods, including client meetings, surveys, and market analysis. • At least 5+ years of enterprise sales experience selling FX or global payments technology platforms and quota achievement selling into community and regional banks, • Strong rolodex in regional and community bank industry calling on decision makers for FX or global payments at such banks, • Detailed understanding of the complete FX lifecycle, including electronic trading, liquidity platforms, execution, confirmation/matching, settlements, accounting, and reconciliations., • Understanding of the challenges of payment processing, including correspondent banks, Nostro management, and payment mechanisms such as SWIFT, Fedwire, and ACH. OFAC/BSA/AML regulations., • Experience with Dodd-Frank regulations related to FX Derivatives is a plus but not required., • Strong communication and writing skills., • Bachelor’s degree related to finance/economics/computer science Benefits, • Competitive commission, base salary, and equity compensation, • 40 hours of sick time, • 18 days of PTO, • Hybrid work environment within the US, • Paid parental leave, • 401K contribution at 3% Derivative Path is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Derivative Path offers a comprehensive benefits package, including health, dental, vision, 401k contribution, flexible spend accounts, and a generous paid time off policy. Powered by JazzHR SSnCivwITT

Job DescriptionNorthfield Bank is a full service bank with 37 branch locations throughout New Jersey; and Staten Island and Brooklyn, New York. With a history dating back to 1887, our growth continues through expansion of our presence in local communities and in our Product and Service offerings. Over 300 employees with diverse backgrounds and cultures have come together to make Northfield Bank what it is today. The Bank believes in providing all employees with the opportunity to reach their career potential and encourages advancement within the organization. For more information, please visit Job Title: Branch Manager Location: Brooklyn, NY Branch: Court Street Job Summary: Responsible for the administration and efficient daily operation of a full service branch office including operations, product sales, customer service, and security and safety in accordance with the Bank's objectives. Provide a superior level of customer relations and promote the sales and service culture through coaching, guidance and staff motivation. Develop new deposit business. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationships. Participate in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. Responsibilities include: • Responsible for developing new business relationships while also retaining and expanding current business relationships to increase deposit growth and contribute to overall achievement of branch goals:, • Identify current customers with additional profit potential and develop action plans to expand those relationships, • Conduct regular sales calls to develop customer relationships and follow up on leads, • Make sales presentations to prospective businesses as requested. May work in conjunction with Business Development Officer., • Attain established individual, branch and Bank goals through active participation in sales management and business calling program, • Responsible for directing and administering the daily operations of the branch:, • Assist and effectively handle all operational issues or branch-related matters. Approve transactions, as required., • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • Manage staff work schedules, including breaks, paid time off, and hours worked by part-timers to ensure adequate coverage of the Business Window. Approve timecards for branch employees., • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, • Work closely with Assistant Branch Manager and delegate daily operations duties when out developing business for the branch, • Continually seek ways to improve branch operations and productivity to meet established goals, • Partner with Assistant Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines:, • Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, • Ensure compliance with all relevant Bank policies and procedures, • Partner with Assistant Branch Manager to coach and mentor staff:, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, including providing ongoing coaching and feedback, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources, manage the hiring, training and retention of staff., • Maintain clear and open communication between branch management and staff:, • Actively listen to staff when they raise questions or concerns, • Attend management meetings to obtain information on new products and services, new/current policies and procedures, lessons learned from other branches and other information sharing practices, • In collaboration with Assistant Branch Manager, cascade important information to staff members in a timely manner (e.g., during team meetings), • Regular involvement in community-based organizations to support local businesses, increase Northfield's presence in the area and to network and potentially expand potential customer base, • Represent Northfield at community-based luncheons, dinners and special events, as necessary, • Volunteer with community-based organizations as a representative of the Bank, • Will require routine travel throughout defined market for business calls, business meetings and training., • Must maintain a valid driver’s license, if applicable., • Use of personal vehicle may be necessary to conduct business., • Management may authorize transfers to other branches based on business need.Requirements:, • Two-year college degree or 5+ years banking experience, including supervisory experience required, • Banking experience required (5+ years), • Excellent communication skills required (5+ years), • Solid computer skills required (5+ years), • Strong sales skills with ability to effectively develop business required (3+ years), • Supervisory skills required (3+ years), • Ability to lift and transfer coin bag (approximately 30 lbs.) Northfield Bank is an Equal Employment Opportunity Employer Minorities/Females/Protected Veterans/Individual with Disabilities/Sexual Orientation/Gender Identity Salary Pay Range: $70,000 -120,000.00 per year. (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Experience & Operations Specialist is responsible for assessing the quality of all experiences within the Retail Channels Division. This role supports creating exceptional member experiences in all interactions as well as identifying opportunities to create efficiencies and streamline processes. The Service & Operations Specialist supports the Retail Channels’ management team in driving desired service experiences and operational excellence through evaluation of all member interactions, agent performance, and procedural adherence, making targeted recommendations for improvement and providing detailed feedback to leadership. Responsibilities: Specific duties include, but are not limited to, the following: • Meets and set performance goals and demonstrate skills-based behaviors, • Evaluates assigned retail channels helping them to meet service experience, regulatory, compliance and operational performance objectives via proactive assessment and hands-on involvement in current practices., • Drives continuous service & operational improvement/innovation in a member centric culture., • Serves as SME and as focal point for communication to and from the retail channels included, but not limited to member experience, operational effectiveness, best practices, controls, compliance, risk management, transaction process, policies, and procedures., • Provide operational instruction, mentoring and oversight to branch associates, including designing and delivering operational training of our teammates, • Participates in design, implementation, and training of call monitoring formats and quality standards., • Performs call monitoring (minimum of 6 calls per agent/month) and provides trend data to management teams., • Utilizes operational metrics and sound analytics to identify control weaknesses, trends and/or processing issues, designs and executes plans to address/mitigate, • Schedules regular coaching session with agents to review call performance and provides on-the-spot coaching as needed., • Develops action plans with management and agents to improve performance., • Uses quality monitoring data management system to compile and track performance at team and individual level., • Works to mitigate losses and/or material risk exposures including regulatory, reputational and operational risk., • Establishes a regular cadence to visit the branches to monitor for and address specific issues/concerns and complete required branch reviews including appropriate processes., • Maintains and foster relationships with key line of business partners throughout the organization., • Collaborates with peers and partners to enhance operational processes and the overall member experience., • Recommends and drives process improvements identified through call monitoring and overall trend reporting., • Participates in member listening programs to identify member needs and expectations., • Provides actionable data to various internal support groups as needed., • Coordinates and facilitates calibration sessions for retail channels management team., • Provides feedback to retail channels Assistant Managers and Managers on overall opportunities for agents., • Prepares and analyzes internal and external quality reports for management staff review., • Supports the cross-sales culture in the department; educating members on products and services that meet their needs, • Participates in initiatives as assigned by the operations management team, serving as a change agent to ensure quality of execution., • Develops, implements and maintains strong operational policies and procedures for retail channels. Ensure all are up to date, available and distributed and trained in order to maintain a consistent member experience across the network., • Ensures the most efficient delivery of products and services from the front line to the members through enhanced systems, streamlining policies/procedures, etc., • Ensures proper cash levels at each location. Assist the retail management team with recommendations and guidance for cash orders to limit excess cash., • Conducts random audits of retail channel locations, including cash audits, vaults, logs, negotiable instruments, instant issue, etc. to ensure consistency and accuracy in retail operations. Report findings to the Retail Experience Manager., • Ensure all branch audits are conducted and recorded in accordance with state and federal guidelines as well as MCU’s policies and procedures. Assist branch management and leaders with formal audit responses when internal audits are conducted., • Identify questionable actions, operational inefficiencies, and problems within the branch network., • Build and maintain strong business partnerships with all back office personnel to work together to better improve member service while ensuring compliance with policies, rules and regulations., • Supports training initiatives across Retail Channels., • Adheres to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assists in creating, implementing and maintaining an ongoing safe and sound branch operation across the entire branch network, • Ensures consistency regarding compliance with all state and federal rules and regulations in all branch locations., • Communicates consistently with key leadership of Retail Channels., • Hosts operational meetings across the department., • 30% travel to the various retail branches., • Supports and maintains ATM operations including alert management, hardware installation, and overall uptime and performance., • Other duties as assigned. Requirements: Preferred Qualifications: • Bachelor's degree preferred, or equivalent work experience, • Minimum of 3 years of bank operations experience, • Minimum of 3 years in member or customer service, • Minimum of 5 years in an analytical operational role in a financial institution, • Supervisory experience, • Experience creating reports and identifying areas of focus based on report data, • Experience developing and creating control processes in operations or experience in developing and creating control processes in audit., • Call Center/Customer Service or similar or related experience along with Quality Assurance., • Excellent verbal (including speech and listening), and written communication skills, (including spelling, grammar, punctuation)., • Able to create a supportive and inclusive atmosphere within the department and team., • Strong ability to support the team with questions and coach them on how to resolve member issues and respond to members., • Advanced ability to assist members and staff with technical support of our website, online banking, bill pay and mobile app on multiple types of devices. Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. About the Role As Senior Director of Crypto Compliance, you will serve as the architect of our compliance vision—embedding trust at the core of everything we build. You’ll lead the intersection of crypto innovation and regulatory clarity, ensuring our firm not only meets today’s standards, but helps define tomorrow’s while ensuring adherence to U.S. securities laws (SEC, FINRA, NFA, CFTC) and applicable crypto-specific guidelines. You will help navigate evolving regulatory landscapes related to digital assets while establishing a robust compliance culture across the organization. This role is critical in maintaining the firm’s state registrations, preventing regulatory risk, and safeguarding client trust. Requirements Key Responsibilities • Regulatory Oversight & Licensing, • Maintain the firm’s compliance with SEC, FINRA, NFA, and CFTC rules applicable to registered broker-dealers and crypto firms., • Monitor and interpret regulatory changes related to crypto assets, tokens, stablecoins, and blockchain technologies., • Ensure ongoing compliance with NYDFS regulatory requirements applicable to Limited Purpose Trust Companies, including capital requirements, audit readiness, asset safeguarding, and regulatory reporting., • Compliance Program Management, • Own the strategic design and ongoing evolution of the firm’s supervisory and governance frameworks, ensuring they scale with emerging products (including staking and stablecoin offerings), market expansion, and regulatory complexity., • Serve as the firm’s regulatory ambassador—anticipating examination priorities, maintaining audit readiness, and fostering trusted relationships with federal and state regulators., • Coordinate and manage responses to regulatory inquiries, audits, or examinations., • Crypto-Specific Governance, • Evaluate the classification of digital assets, including staking products and stablecoins, under securities law., • Implement AML/KYC policies aligned with crypto trading, staking, and custody risks., • Oversee the implementation of real-time transaction monitoring tools (e.g., NTS, Chainalysis, NotaBene)., • Establish incident response protocols for hacks, theft, or protocol exploits., • Training & Risk Mitigation, • Set strategic training vision and oversee the design and delivery of enterprise-wide compliance programs, tailored to emerging crypto risks such as staking and stablecoin-related activities., • Oversee enterprise-level risk investigations, integrating findings into broader operational and strategic risk controls., • Cross-Functional Collaboration, • Act as a strategic partner to product, engineering, and executive leadership—enabling innovative crypto offerings while maintaining regulatory integrity., • Collaborate with engineering and security teams to review wallet architecture, data retention policies, and private key management frameworks., • Act as the primary point of contact for regulators, auditors, and compliance vendors., • Work closely with business teams to provide proactive, business-friendly compliance guidance in support of growth initiatives. Qualifications • 7+ years of compliance experience in a registered broker-dealer environment; experience with crypto/digital assets, staking products, and stablecoins strongly preferred., • Deep knowledge of securities laws (’33 Act, ’34 Act), FINRA Rulebook, AML regulations (BSA/Patriot Act), and all applicable crypto regulations., • Familiarity with digital asset custodians, crypto trading platforms, blockchain analytics tools, DeFi ecosystems, and staking models., • Proven track record of managing complex regulatory engagements, including examinations, enforcement negotiations, and proactive disclosure strategies., • Demonstrated ability to learn quickly, adapt to emerging business needs, and provide proactive, business-friendly compliance solutions., • Strong project management, analytical, and communication skills. Preferred Attributes • Knowledge of CEXs, custody service providers, staking businesses, and stablecoin frameworks., • Prior experience with Reg ATS, Reg D token offerings, as well as with international crypto compliance frameworks, including MiCA, VASP registrations (EU, UK), and APAC regulatory coordination., • Deep expertise in New York State crypto regulatory regimes, including BitLicense and Limited Purpose Trust Company frameworks. What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description The Financial Crime Data Scientist combines investigative expertise with advanced data science techniques to identify, assess, and mitigate financial risks, fraud, and emerging cyber-enabled threats. This role will analyze transactional, behavioral, and device-level signals; detect indicators of compromise; identify anomalous activity; and support intelligence integration into Appgate’s Fraud security products. The analyst will collaborate closely with internal product teams and other external intelligence sources to track financial crime patterns (e.g., ransomware operators, malware families, account takeover trends, money mule networks) and translate insights into predictive models, detection rules, and automated workflows. This candidate bridges fraud investigation, data analysis, and technical implementation while working cross-functionally with Product, Engineering, Risk, Marketing, and Operations. Responsibilities Fraud & Threat Intelligence • Conduct in-depth investigations into financial crime activity, including transaction fraud, account compromise, synthetic identity, malware-enabled fraud, and ransomware monetization patterns., • Monitor intelligence feeds for emerging threat actors, TTPs, botnet activity, phishing kits, malware variants, and monetization schemes., • Collect, clean, engineer, and analyze large datasets using Python, SQL, and cloud-based data platforms., • Perform statistical analysis, clustering, anomaly detection, and supervised/unsupervised machine learning to improve predictive fraud scoring., • Build and maintain analytical data pipelines with engineers using tools such as Airflow, dbt, Spark, or similar., • Automate data ingestion (APIs, logs, intelligence feeds, enrichment sources) for ongoing fraud monitoring., • Translate fraud intelligence into actionable requirements for product and engineering teams (e.g., detection rules, model features, new risk signals)., • Collaborate with marketing and customer-facing teams to prepare intelligence briefs, threat summaries, and fraud trend reports., • Maintain strict confidentiality and follow handling protocols for sensitive data, PII, and regulated financial information., • Stay current on fraud trends, sanctions, AML regulations, and industry standards. Required Qualifications • Bachelors/Masters degree in Data Science, Applied Statistics, Digital Forensics, Financial Engineering, Criminology, Computer Science, Cybersecurity, or relevant field; or equivalent experience., • 1–3+ years in fraud detection, threat intelligence, financial crime investigations, cyber threat analysis, or risk operations., • Strong proficiency in:, • SQL for data extraction and manipulation, • Python (pandas, NumPy, scikit-learn) for data analysis, • Data visualization tools (Tableau, Power BI, Looker, etc.), • Familiarity with machine learning concepts, anomaly detection, statistics, and predictive modeling., • Experience with fraud platforms, case management systems, device intelligence, or behavioral analytics systems., • Demonstrated investigative mindset with excellent documentation and communication skills. Preferred / Nice-to-Have Technical Skills • Experience with big data technologies (Spark, Databricks, Snowflake)., • Knowledge of fraud-specific data sources: device fingerprinting, behavioral biometrics, geolocation, IP intelligence, OSINT, malware intel feeds., • Familiarity with malware families, attack chains, and cyber threat intelligence frameworks such as MITRE ATT&CK., • Exposure to API-based integrations, data enrichment pipelines, and log analysis., • Understanding of risk scoring systems, rules engines, or real-time decisioning platforms., • Experience with AML, KYC, BSA, sanctions screening, or cryptocurrency tracing tools. Key Competencies • Analytical and critical thinking, • Statistical and machine learning literacy, • Effective communication and storytelling with data, • Investigative rigor and attention to detail, • Cross-functional collaboration, • Integrity and confidentiality, • Strong problem-solving and decision-making skills Appgate is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. In furtherance of Appgate’s policy regarding affirmative action and equal employment opportunity, Appgate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company’s EEO Coordinator.

Job Description Our client, an established financial firm with over $30 billion in investment management, is looking for a Business Systems Analyst to join the team and assist with the transition to Advent Geneva. Summary: The BSA is responsible for ensuring all stakeholders, in the front, middle and back-office are able to take advantage of capabilities. The position will bridge the gap between business needs and technical capabilities with Advent Geneva. Responsibilities: Collaborate with internal and external groups to analyze and document software features, platform capabilities, and processes Perform detailed data analysis working with the Fund Accounting, Investor Relations, Operations, and Risk teams Create user stories, define acceptance criteria, review test plans and cases Provide user support to Fund Accounting, Investor Relations, Portfolio and Credit Administration and Risk Perform data governance and data modeling between various systems Use SQL, Python, APIs, etc. for data on internal and external reports Collaborate with the analytics team to source data sources for consumption Partner with external consultants to perform various system implementation tasks Skills: 6+ years of Business Systems Analyst experience Extensive experience with Advent Geneva required Strong understanding of financial markets, investment products, and buy-side workflows like equity research, trading, portfolio management Experience working in Agile/Scrum framework Experience working with loan IBOR, Portfolio Management, and Performance systems Technical proficiency with Azure DevOps, JIRA, Confluence, Visio/Figma, SQL, BI tools, CRM platforms, and Rest APIs. Bachelor's degree in a relevant field

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Specific duties include, but are not limited to, the following: • Assist Branch Manager in hiring, assessing, coaching and developing high performing branch teams to ensure consistency and uniformity in providing excellent member service, achieving sales goals, and ensuring an operationally and regulatory compliant branch at each given location., • Create and ensure an ongoing sales through service culture. Ensure branch staff possess and utilize sales, service, and cross-sell skills to achieve individual and team sales goals., • Assist in the creation, implementation, and achievement of the branch business plans to meet objectives set by management. Assist in developing and implementing strategies to meet sales and service goals while maintaining a safe and sound operation in each location., • Implement and monitor sales and cross-selling programs to continue to improve products per member while ensuring members are advised of the best products and services to best fit their financial needs., • Ensure premier member service standards are being met within the branch at all times., • Responsible for branch scheduling to ensure proper resources are allocated to functions necessary to ensure an effective and efficient flow of member traffic., • Responsible for an effective and efficient operation within the branch, including vault oversight, cash levels, security of negotiable instruments, teller drawers and limits, member documentation, etc., • Ensure operations within the branch are consistently applied within policy/procedure as well as rules and regulations; maintain a clean, safe and sound operation within the branch., • Conduct required in-branch audits weekly and monthly to ensure compliance with policies/procedures and rules and regulations., • Respond timely to audits with effective action plans to ensure ongoing safety and soundness., • Ensure dual control is implemented and followed at all times; manage overall cash position for the branch while limiting excess cash and overall expense., • Comply with BSA and SAR requirements and ensure branch staff do the same., • Ensure proper disclosures, marketing materials, etc. are readily available for staff to utilize., • Review and analyze branch reports and activities, including income generation, production goals and results, expense items, audits, etc. in order to successfully meet / exceed branch requirements, goals and objectives. Utilize tools and reports to analyze, identify and strategically address member trends within the branch., • Actively spend quality time within your staff for ongoing coaching and development of branch staff; drive sales and service activities such as branch sales strategy meetings, business development and community events, ongoing branch meetings, etc., • Assist in the management and oversight of staffing and administrative functions of your branch including succession plans, career plans, performance reviews, coaching and counseling documentation, promotions, and all human resources decisions for the branch. Ensure timely execution of all required documentation., • Recommend changes to management help improve the overall branch operation and member service., • Assist staff with member escalations., • Travel and work at other branch locations as required., • Other duties as assigned. Requirements • Minimum 2-3 years’ experience in a retail leadership role, • Minimum 5 years’ experience branch banking required, • Proven results in sales, service and operations including meeting or exceeding set objectives, • Excellent verbal and written communication skills, • Excellent organizational skills, • Must be able to work under pressure and be available to work flexible hours, including weekends Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Senior Associate, Office of Foreign Assets Control (OFAC) Senior Analyst I with 4 to 6 years of banking and OFAC sanctions screening experience. Within the OFAC Team of the Financial Crimes Compliance (FCC) Unit, this role analyzes OFAC alerts yielded from CFSB’s full range of offered banking services including ACH settlement services, pre-paid card issuance, and retail banking for our general customer base and the various types of Money Services Businesses and FinTech companies serviced by CFSB. There are stratified designations within the Senior Associate, OFAC Senior Analyst I role which are assigned based on experience and skill (e.g., Senior OFAC Analyst I, Senior OFAC Analyst I). The Analyst suitable for this role will display a high degree of professionalism and integrity through their work and will possess a solid understanding of OFAC sanctions, Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) regulations. Responsibilities: • Investigate escalations of sanctions screening of real-time and post-transactional alerts in the Bank’s automated sanctions screening solution for potential violations of OFAC and other governmental sanctions. Investigate potential matches and true positive hits; escalate for further review and approval as required by procedure., • Ability to assist in ancillary duties to ensure efficient identification and monitoring of sanctioned entities, including case tracking and assisting with quality control reviewing., • Conduct investigations to ensure that the OFAC work is handled in accordance with defined procedures that meet standards for both quality and timeliness., • Review daily manual reports for OFAC screening, documenting the reviews and reporting findings to management as necessary., • Review potential customer name matches and escalations from the bi-weekly Financial Crimes Enforcement Network’s (FinCEN’s) 314(a) list., • Succinctly and clearly summarize potential match escalations (including conducting additional research) accordingly and thoroughly document the resolution., • Interact with other departments/lines of business on resolution of issues (e.g., Operations Department, CFSB clients)., • Stay abreast of regulatory changes and AML related news, with an emphasis on OFAC sanctions-related developments. Ensure timely completion of all mandatory training requirements., • Effectively utilize and operate all tools and technology appropriate to the role., • Identify potential strategic process improvements and assist with implementation., • Assist other teams within Compliance on workflow and project when needed.Knowledge, Skills, and Abilities:, • Must possess a demonstrable knowledge of enterprise systems, network, security, and software administration and engineering within a hybrid cloud environment., • Experience with OFAC sanction screening of various customer types desired (e.g., Money Services Businesses such as money transmitters; pre-paid card programs; debit card programs: and retail banking customers)., • CAMS certification a plus (may be in-process at time of hire within specified timeframe of completion)., • Familiarity with OFAC screening within ACH and wire transfer transaction threads., • Expert level ability to obtain necessary information to classify an escalated OFAC hit as a “match” or “not a match” with minimal guidance and supervision. Ability to make accurate decisions supported by detailed documentation justifying decisions., • Strong research, analysis, communication, writing, and follow-up skills. Ability to identify, escalate and resolve a problem., • Ability to liaise between internal business lines and external vendors and clients, and to work well both independently and as part of a team., • Ability to work dependably and consistently under time constraints, and to manage time efficiently and effectively., • In-depth understanding of compliance and BSA/AML/OFAC regulatory requirements and implications., • Proficiency in standard Microsoft Suite programs., • Experience with CGI HotScan’s sanctions screening solution a plusEducation, Training, and Experience:, • Bachelor’s degree or evidence of directly related experience to the role. Master’s degree a plus., • Minimum of 4 to 6 years in an OFAC screening-specific role. Salary Range: $85,000 - $110,000 / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures About the Job: The Branch Managers have the importance of managing and leading all aspects of the branch performance while consistently upholding MCU’s core values. You will be responsible for efficiently managing all functions, staffing, and daily operations of a branch or multiple branches. This means leading branch staff to achieve company goals, support the mission and visons of MCU and always have the member’s experience in mind. You will drive performance and member loyalty through consultative interactions with our members and solutions that help them achieve financial well-being. Accountable for risk management and compliance. Build a high performing team through the attraction, on-boarding, coaching and development of branch team members. Branch Manager is a critical role to MCU, with variety of responsibilities. As a Branch Manager you will be actively involved and represent MCU in your local community. Being a part of the community, attending community events and supporting the community will be an expectation. At MCU, we believe that supporting our communities is instrumental to our Credit Union and its members What you’ll be responsible for: • You will manage HR activities including, hiring, coaching, performance evaluations, and compensation decisions as necessary, you will also mentor and support employees while holding them accountable to service, operations and sales goals, • You will develop and manage a branch business plan aimed at specific goals. You will direct and actively participate in strategy and tactics including being active in your local community, outbound calling, in-branch selling, branch campaigns, service calls. Along the way you will evaluate areas of need to deepen member relationships. Branch Teams will look to you for mentorship, coaching and training to assist in meeting our member’s financial goals and delivering a meaningful member experience, and any other topics to keep the team engage and performing as per MCU’s core values and mission., • You will perform a wide range of administrative and supervisory duties including the development of branch goals and financial targets, in-branch sales and outside sales. As the Branch Manager, you will instruct, coach, supervise and assist in their professional development. You may undertake special projects relating to department services as assigned., • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures., • Specific duties include, but are not limited to, the following:, • Proven ability to coach, develop and retain a highly engaged team, • Personable nature with good member experience service skills, both verbal and written as well as a strong presentations kills, • Community affiliations to nonprofit organization, • Able to work and leverage technology to help our members and team, • Willingness to enthusiastically manage constantly changing priorities, • Strong planning and organizational skills, • An eagerness to collaborate across all lines of business., • Responsible for staffing the branch, including recruiting/identifying talent, interviewing and selecting branch team, • Develops a comprehensive understanding of members’ financial needs and recommends products and services to help the members achieve their financial goals, • Develop partnerships with center of influence and networks in the community to identify prospective member referrals and service opportunities, • Leads by example and ensures consistent delivery of distinctive service for all our members, • Manages and coaches to the delivery of a differentiated member experience. Coaches team to confidently engage with members in technology enabled interactions, providing solutions and advice oriented consultation that improves member financial well-being., • Leads effective problem resolution, making banking easy for our members. Connects all of MCU, delivering a seamless member experience in an omni channel environment., • Responsible for successful onboarding and training of new employees, • Implements strategies that increase productivity and enable sales target achievement., • Attends weekly manager’s meetings., • Facilitates and empowers the team to conduct morning huddles and monthly staff meetings to develop and inform staff., • Manage the branch office in an efficient and cost-effective manner., • Cultivate professional business relationships with organizations in the community., • Coach, motivate, and mentor all staff to achieve and support service excellence., • Implement and monitor sales and cross-selling programs to reach established goals., • Manage staffing, scheduling, performance evaluations, and make disciplinary recommendations as necessary., • Takes personal ownership to deliver results. Empowers and trusts others in decision making., • Disseminate information regarding changes in policy, procedure, and products and services offerings in a timely manner., • Control branch expenses within budgetary constraints., • Ensure branch operational integrity and be “audit ready.”, • Comply with BSA and SAR requirements., • Travel and work at other branch locations as required., • Bachelor’s degree in business management/administration or equivalent work experience., • Minimum five years of branch or managerial experience., • Excellent written and verbal communication skills., • Excellent organizational ability in a high-pressure environment., • Proficiency in Microsoft Office Suite., • Available to work flexible hours., • Highly ethical., • Available to work Saturdays Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Be Part Of A Dynamic Team This opportunity sits within a well-established financial institution recognized for its commitment to regulatory integrity, strong governance, and a disciplined approach to risk management across the Americas. The compliance organization is structured, collaborative, and known for its high standards in protecting the business from financial crime exposure. The team works closely with multiple business units to strengthen transparency, support safe business growth, and maintain the accuracy of customer information throughout all stages of the client lifecycle. They are currently advancing several initiatives that focus on modernizing review processes, enhancing data quality, and increasing operational efficiency across KYC and financial crime controls. What’s In Store For You This role offers meaningful exposure to enterprise-level compliance functions and a chance to develop specialized expertise in KYC, CDD, and financial crime prevention. The position provides hands-on experience in client onboarding, regulatory reviews, audit readiness, and end-to-end data validation. You will be working in a structured environment that values precision, accountability, and consistent learning. The role is based onsite and provides the opportunity to work alongside experienced compliance professionals who support cross-functional development and internal growth. How You Will Make an Impact • Support onboarding and periodic review activities by gathering and validating customer documentation for accuracy and completeness., • Conduct customer due diligence reviews and assign risk ratings based on regulatory standards and internal guidance., • Review alerts and assist with preliminary research into potential financial crime concerns., • Maintain accurate customer information across compliance systems to support audits, quality checks, and regulatory expectations., • Identify gaps, deficiencies, or inconsistencies in client records and coordinate with internal teams to drive timely resolution., • Contribute to data remediation efforts and support broader initiatives that strengthen financial crime controls., • Help create a smooth and compliant onboarding experience that strengthens customer trust and reduces risk exposure for the institution. Are You an Experienced KYC and Due Diligence Professional Ready to Make an Impact? • One to three years of experience in KYC, AML, financial crime compliance, client onboarding, or a related regulatory function within financial services., • Strong understanding of regulatory concepts such as BSA, AML, sanctions screening, customer due diligence, and financial crime risk indicators., • Skilled in reviewing customer documentation, validating data, and identifying inconsistencies or missing information., • Proficient with Microsoft Excel, Outlook, and workflow-driven compliance systems used for data and case management., • Detail-oriented mindset with the ability to manage multiple cases while maintaining a high standard of accuracy., • Strong communication skills with the ability to handle sensitive information professionally., • Capable of working in a structured, documentation-heavy environment that prioritizes correctness and compliance., • ACAMS certification or related compliance training is beneficial but not required., • Bachelor’s degree in Finance, Business, Accounting, Economics, or a related field preferred.

Job Description Position Overview The Assistant for the HR & Compliance Department will support day-to-day HR administration and assist with regulatory & BSA/AML/OFAC compliance activities. This role requires strong organizational skills, a high level of integrity, and the ability to maintain strict confidentiality. The position is ideal for someone who is detail-oriented, proactive, and able to work in a fast-paced, control-driven environment. Key Responsibilities Human Resources Support • Assist with onboarding, offboarding, and maintenance of personnel files., • Coordinate mandatory training assignments and maintain training completion records., • Support recruitment activities, including interview scheduling and candidate communication., • Assist with HR audits, documentation requests, and internal reporting., • Help track regulatory and policy-related updates and ensure timely dissemination., • Maintain and update compliance registers, logs, and documentation (e.g., KYE, training logs, policy acknowledgments)., • Assist with periodic compliance reviews, certifications, and internal control testing., • Support preparation of audit materials, regulatory submissions, and management reports., • Bachelor’s degree., • 1–3 years of experience in HR, Compliance, or administrative support (banking/financial services preferred)., • Strong knowledge of MS Office (Excel, Word, Outlook)., • Excellent verbal and written communication skills., • Ability to handle confidential information with discretion., • Strong attention to detail and ability to work under strict timelines.

Job DescriptionNorthfield Bank is a full service bank with 37 branch locations throughout New Jersey; and Staten Island and Brooklyn, New York. With a history dating back to 1887, our growth continues through expansion of our presence in local communities and in our Product and Service offerings. Over 300 employees with diverse backgrounds and cultures have come together to make Northfield Bank what it is today. The Bank believes in providing all employees with the opportunity to reach their career potential and encourages advancement within the organization. For more information, please visit Job Title: Branch Manager Location: Staten Island, NY Branch: New Dorp Job Summary: Responsible for the administration and efficient daily operation of a full service branch office including operations, product sales, customer service, and security and safety in accordance with the Bank's objectives. Provide a superior level of customer relations and promote the sales and service culture through coaching, guidance and staff motivation. Develop new deposit business. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationships. Participate in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. Responsibilities include: • Responsible for developing new business relationships while also retaining and expanding current business relationships to increase deposit growth and contribute to overall achievement of branch goals:, • Identify current customers with additional profit potential and develop action plans to expand those relationships, • Conduct regular sales calls to develop customer relationships and follow up on leads, • Make sales presentations to prospective businesses as requested. May work in conjunction with Business Development Officer., • Attain established individual, branch and Bank goals through active participation in sales management and business calling program, • Responsible for directing and administering the daily operations of the branch:, • Assist and effectively handle all operational issues or branch-related matters. Approve transactions, as required., • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • Manage staff work schedules, including breaks, paid time off, and hours worked by part-timers to ensure adequate coverage of the Business Window. Approve timecards for branch employees., • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, • Work closely with Assistant Branch Manager and delegate daily operations duties when out developing business for the branch, • Continually seek ways to improve branch operations and productivity to meet established goals, • Partner with Assistant Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines:, • Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, • Ensure compliance with all relevant Bank policies and procedures, • Partner with Assistant Branch Manager to coach and mentor staff:, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, including providing ongoing coaching and feedback, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources, manage the hiring, training and retention of staff., • Maintain clear and open communication between branch management and staff:, • Actively listen to staff when they raise questions or concerns, • Attend management meetings to obtain information on new products and services, new/current policies and procedures, lessons learned from other branches and other information sharing practices, • In collaboration with Assistant Branch Manager, cascade important information to staff members in a timely manner (e.g., during team meetings), • Regular involvement in community-based organizations to support local businesses, increase Northfield's presence in the area and to network and potentially expand potential customer base, • Represent Northfield at community-based luncheons, dinners and special events, as necessary, • Volunteer with community-based organizations as a representative of the Bank, • Will require routine travel throughout defined market for business calls, business meetings and training., • Must maintain a valid driver’s license, if applicable., • Use of personal vehicle may be necessary to conduct business., • Management may authorize transfers to other branches based on business need.Requirements:, • Two-year college degree or 5+ years banking experience, including supervisory experience required, • Banking experience required (5+ years), • Excellent communication skills required (5+ years), • Solid computer skills required (5+ years), • Strong sales skills with ability to effectively develop business required (3+ years), • Supervisory skills required (3+ years), • Ability to lift and transfer coin bag (approximately 30 lbs.) Northfield Bank is an Equal Employment Opportunity Employer Minorities/Females/Protected Veterans/Individual with Disabilities/Sexual Orientation/Gender Identity Salary Pay Range: $70,000 -120,000.00 per year. (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job Description JOB SUMMARY: An Assistant Manager supports the Branch Manager with daily branch operations focusing on customer service and staff guidance and supervision. The AM performs duties such as opening new accounts, establishing direct deposit accounts, opening retirement accounts and assisting customers with inquiries concerning products offered. The AM must be continuously aware of fraud, loss prevention, and check cashing guidelines as well as all Reg E and KYC requirements. The AM should be familiar with Compliance and BSA policies when onboarding and servicing customers. Responsibilities: • Always provide excellent customer services to customers in a friendly and courteous manner., • Open new business and personal accounts, including checking, savings, certificate of deposit, and all other accounts and services offered by the bank., • Supervise teller balancing procedures; assist tellers with problems and questions on procedures., • Order and issue teller cash as needed, balance the vault, • Act as Branch Manager in their absence, • possess sufficient knowledge about banking products and services and respond to all inquiries accordingly., • Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay., • Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with., • Provide information to customers on their account status and account balances., • Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction., • Assist other members of staff in other departments of the bank by liaising with them through healthy interactions., • Perform maintenance on Dormant accounts as per Branch procedures., • Ensure that customers’ confidential information is properly protected and only used for bank related purposes., • Fulfill other periodic job-related duties which are assigned by management and not already part of this job description., • Comply with all bank policies, regulations and laws applicable to carrying out duties and responsibilities.Knowledge, Skills, and Abilities:, • Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made., • Strong communication skills characterized by excellent writing and speaking skills., • He/she must possess excellent multi-tasking skills and be able to function under pressure., • He/she must also have excellent negotiation skills and be able to influence people., • Ability to use the computer efficiently and learn how to use new software., • Must be patient and willing to help others in solving problems while always maintaining a positive attitude., • Must have a keen eye for detail and follow instructions to the letter., • A minimum of 5+ years’ experience in branch operations Salary Range: $55k - $65k / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients through as solid understanding of relationship banking. We offer a full range of services including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Branch Supervisor Location: Staten Island, NY Branch: Great Kills Job Status: Full Time Job Summary: Partner with the Branch Manager and Assistant Branch Manager to ensure efficient operations of the branch. Act as first level supervisor, assisting all Tellers with job-related questions and coordination of all sales-related actions. Ensure teller staff is operating in compliance with Bank policies and procedures. Coach and mentor Teller staff in building relationships through referrals and cross-selling Bank products and services. Responsibilities Include: • As first level supervisor, assist all staff with any job-related questions, ensuring staff is operating in compliance with Bank policies and procedures. Partner with Assistant Manager and Branch Manager, and assume authority in their absence, to ensure daily branch operations are being conducted in a responsible and sound manner, in accordance with all applicable laws, regulations and guidelines, • Monitor and approve customer transactions, manage the teller area, schedule and staff employees appropriately, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, including proper oversite of branch cash, vault and teller cash management, and internal and external shipment of cash, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, including daily branch opening and closing procedures, • Ensure compliance with all relevant Bank policies and procedures, • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Coach and mentor staff in building relationships through referrals and cross-selling Bank products and services. Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources, manage the hiring, training and retention of staff, • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, • Lead by example by modeling appropriate sales techniques to staff., • Consistently cross-sell and refer bank products and services to contribute to branch sales goals, including deposit growth, loan growth, fee income growth and investment growth., • Execute on sales opportunities by making product suggestions based on customer needs and referring to the appropriate branch or external representative (deposits, loans, investments, debit cards, and merchant Services OTM), • Assist in customer outreach by managing, assigning and conducting outbound phone calls, to educate and inform customers about additional products and services available to them., • Proactively strive to retain and grow the current customer base by providing efficient daily operations of the branch and exceptional customer service, • Maintain clear and open communication between branch management and staff, actively listen to staff when questions are raised, and cascade important information both up to management and down to staff members in a timely manner, • Promote Northfield Bank in the communities we serve, through involvement in community-based organizations and participating in community events and company-sponsored events, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Professional work attire must be worn at all times, following our HR manual guidelines • Assignment to a specific branch is always based on business need. Northfield Bank may transfer an employee to another branch at any time. Job Requirements: • High School Diploma or equivalent required, • Two-year college degree or 2+ years banking experience, including supervisory experience, • Proficient with all Teller-related functions, including cross-selling bank products (1+ years’ experience required. 2+ years’ experience preferred.), • Good interpersonal and problem solving skills (1+ years’ experience required. 2+ years’ experience preferred.), • Good computer skills (1+ years’ experience required. 2+ years’ experience preferred.), • Ability to multi-task effectively (1+ years’ experience required. 2+ years’ experience preferred.), • Supervision of staff (1+ years’ experience required. 2+ years’ experience preferred.), • Operating an Adding Machine required, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) Northfield Bank is an Equal Employment Opportunity Employer Minorities/Females/Protected Veterans/Individual with Disabilities/Sexual Orientation/Gender Identity Pay Range: $24.00-$31.00 per hour Non-exempt

Job DescriptionCompany Description Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. Strategy & Management Consulting Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy. Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems. Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment. Job Description Responsibilities • Develop and implement AML and sanctions compliance programs tailored to clients' specific needs and regulatory requirements, • Conduct comprehensive risk assessments to identify potential money laundering and sanctions risks within clients' operations and provide recommendations for mitigation, • Review and enhance existing AML and sanctions policies, procedures, and controls to ensure compliance with applicable laws, regulations, and industry best practices, • Advise clients on the design and implementation of transaction monitoring and screening systems to detect and report suspicious activities and sanctioned entities, • Provide training and guidance to clients' employees on AML and sanctions-related topics, including identification of red flags, reporting obligations, and internal reporting mechanisms, • Conduct investigations and due diligence on high-risk clients or transactions to evaluate potential AML and sanctions violations, • Stay up to date with the latest AML and sanctions regulations, industry trends, and emerging risks, and proactively advise clients on necessary adjustments to their compliance programs, • Collaborate with cross-functional teams, including legal, risk management, and technology, to ensure effective integration of AML and sanctions controls across the organization, • Prepare and present reports and recommendations to clients' senior management and regulatory authorities, as needed Qualifications, • Bachelor's degree in a relevant field such as finance, business, or law, • 4+ years of experience in AML and sanctions compliance within the financial services industry or consulting firm, • Knowledge of AML and sanctions regulations, including but not limited to the Bank Secrecy Act (BSA), USA PATRIOT Act, Office of Foreign Assets Control (OFAC) sanctions, and Financial Action Task Force (FATF) recommendations, • Strong understanding of AML and sanctions typologies, risk assessment methodologies, and transaction monitoring systems, • Previous support of designing and implementing AML and sanctions compliance programs for financial institutions or multinational corporations, • Excellent analytical skills with the ability to assess complex situations, identify risks, and develop practical solutions, • Strong project management skills, including the ability to manage multiple priorities, meet deadlines, and deliver high-quality work products, • Exceptional written and verbal communication skills, with the ability to effectively present complex information to diverse audiences, • Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) are highly desirable, • Experience with data analytics tools and technologies for AML and sanctions investigations is a plus Additional Information Compensation & Benefits We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. Competitive Compensation • Annual base salary starting at $122,000, commensurate with experience and qualifications, • Annual performance based discretionary bonus Robust Health Coverage • 3 Medical plans, • Dental and Vision, • Life, AD&D and other voluntary insurance Tax-Advantaged Accounts • 401K retirement plan, • 4% matching and 100% vested upon enrollment, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Health, Dependent Care, Commuter Family Friendly Benefits • 100% paid parental leave for all new parents with eligible tenure, • Building Healthy Families program if enrolled through Medical plan Time Off to Recharge • Generous Paid Time Off (PTO) policy, • 9 company holidays plus 1 floating holiday Extras that Make Life Easier • College savings and student loan repayment assistance, • Monthly cell phone stipend, • Access to wellness programs at no cost if enrolled through Medical plan, including:, • Gym membership reimbursement, • LiveHealth Online virtual care, • Personalized support from a Well-being Coach, • Employee Assistance Program at no cost, • Free confidential counseling and emotional support services, • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management) Diversity, Equity, Inclusion, and Belonging At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information. Work Authorization & Sponsorship At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H-1B visa, F-1/OPT or STEM OPT, TN, etc.). Workplace Guidelines Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. To learn more about our mission, values, and business sectors, please visit our website. Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Job Description Position Summary: Community Federal Savings Bank (CFSB), located in New York City is seeking a highly skilled and detail-oriented Head of Financial Crimes Compliance Quality Assurance to join our Program Management & Assurance function within the Compliance department. CFSB offers a full range of banking services including ACH settlement services, pre-paid card issuance, and retail banking. In addition to serving our general customer base, we also service various types of money service businesses and FinTech companies. This individual will be primarily responsible for overseeing a robust quality assurance program to ensure compliance controls are operating as designed. They will drive strategic Financial Crimes Compliance QA initiatives, enhance transparency, and provide data-driven insights to inform decision-making and regulatory readiness. Key Responsibilities: • Enhance and maintain the Financial Crimes Compliance Quality Assurance (QA) framework to assess whether key compliance control activities—conducted internally or by external consultants—adhere to internal standards, regulatory expectations, and Bank policy., • Implement and continuously refine standardized QA test scripts, workpapers, and documentation templates to drive consistency, transparency, and auditability across QA reviews., • Lead and develop a high-performing team of Financial Crimes Compliance QA Managers and staff, providing coaching, mentorship, and oversight to ensure effective execution and professional growth., • Partner with Internal Control functions to align Financial Crimes Compliance QA insights with broader risk trends, inform planning cycles, and enhance control evaluations across business units., • Stay current on regulatory developments, enforcement actions, and industry best practices; translate regulatory changes into QA control enhancements and update procedures accordingly., • Provide structured, actionable feedback and guidance to control owners and business partners based on QA findings, supporting the adoption of practical, risk-aligned solutions and best practices., • Lead the design and delivery of training content and workshops to improve the quality, consistency, and defensibility of investigations, control execution, and documentation., • Establish Financial Crimes Compliance QA metrics and dashboards to support continuous improvement, trend analysis, and executive-level reporting to governance committees, senior leadership, and regulators., • Ensure Financial Crimes Compliance QA processes integrate technology and data analytics where feasible to improve efficiency, risk detection, and traceability., • Act as a strategic partner across Compliance, Legal, Audit, Operations, and Technology to promote a culture of accountability, transparency, and continuous improvement., • Support internal and external regulatory examinations by providing Financial Crimes Compliance QA reporting, documentation, and commentary as needed.Qualifications:, • Deep subject matter expertise in regulatory compliance, quality assurance methodologies, and risk management within the financial services industry., • Proven ability to design and lead Financial Crimes Compliance QA programs in complex, matrixed environments involving third-party partnerships, fintech platforms, and high-risk product offerings., • Demonstrated experience presenting Financial Crimes Compliance QA findings, thematic trends, and risk insights to executive leadership, Board-level committees, and regulatory agencies., • Strong working knowledge of BSA/AML/OFAC requirements., • Strategic mindset with the ability to drive long-term program maturity while executing detailed operational reviews and initiatives., • Proficient in leveraging technology platforms to support Financial Crimes Compliance QA activities, including GRC systems, workflow tools, and automated testing solutions., • Exceptional written and verbal communication skills, with the ability to translate complex compliance matters into actionable, business-aligned recommendations., • Collaborative leader with a track record of building high-performing teams and influencing cross-functional partners across Compliance, Legal, Risk, Operations, and Technology., • Bachelor’s degree required; advanced degree (e.g., JD, MBA) or relevant professional certifications (e.g., CAMS, CRCM, CISA, CFE) strongly preferred., • Minimum of 10 years of experience in Compliance, Audit, Risk, or Internal Controls, with at least 5 years in a senior leadership or QA oversight role., • Prior experience overseeing Financial Crimes Compliance QA or testing programs focused on consumer protection, AML, sanctions, or third-party oversight is highly desirable. "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures About the Job: The Branch Managers have the importance of managing and leading all aspects of the branch performance while consistently upholding MCU’s core values. You will be responsible for efficiently managing all functions, staffing, and daily operations of a branch or multiple branches. This means leading branch staff to achieve company goals, support the mission and visons of MCU and always have the member’s experience in mind. You will drive performance and member loyalty through consultative interactions with our members and solutions that help them achieve financial well-being. Accountable for risk management and compliance. Build a high performing team through the attraction, on-boarding, coaching and development of branch team members. Branch Manager is a critical role to MCU, with variety of responsibilities. As a Branch Manager you will be actively involved and represent MCU in your local community. Being a part of the community, attending community events and supporting the community will be an expectation. At MCU, we believe that supporting our communities is instrumental to our Credit Union and its members What you’ll be responsible for: • You will manage HR activities including, hiring, coaching, performance evaluations, and compensation decisions as necessary, you will also mentor and support employees while holding them accountable to service, operations and sales goals, • You will develop and manage a branch business plan aimed at specific goals. You will direct and actively participate in strategy and tactics including being active in your local community, outbound calling, in-branch selling, branch campaigns, service calls. Along the way you will evaluate areas of need to deepen member relationships. Branch Teams will look to you for mentorship, coaching and training to assist in meeting our member’s financial goals and delivering a meaningful member experience, and any other topics to keep the team engage and performing as per MCU’s core values and mission., • You will perform a wide range of administrative and supervisory duties including the development of branch goals and financial targets, in-branch sales and outside sales. As the Branch Manager, you will instruct, coach, supervise and assist in their professional development. You may undertake special projects relating to department services as assigned., • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures., • Specific duties include, but are not limited to, the following:, • Proven ability to coach, develop and retain a highly engaged team, • Personable nature with good member experience service skills, both verbal and written as well as a strong presentations kills, • Community affiliations to nonprofit organization, • Able to work and leverage technology to help our members and team, • Willingness to enthusiastically manage constantly changing priorities, • Strong planning and organizational skills, • An eagerness to collaborate across all lines of business., • Responsible for staffing the branch, including recruiting/identifying talent, interviewing and selecting branch team, • Develops a comprehensive understanding of members’ financial needs and recommends products and services to help the members achieve their financial goals, • Develop partnerships with center of influence and networks in the community to identify prospective member referrals and service opportunities, • Leads by example and ensures consistent delivery of distinctive service for all our members, • Manages and coaches to the delivery of a differentiated member experience. Coaches team to confidently engage with members in technology enabled interactions, providing solutions and advice oriented consultation that improves member financial well-being., • Leads effective problem resolution, making banking easy for our members. Connects all of MCU, delivering a seamless member experience in an omni channel environment., • Responsible for successful onboarding and training of new employees, • Implements strategies that increase productivity and enable sales target achievement., • Attends weekly manager’s meetings., • Facilitates and empowers the team to conduct morning huddles and monthly staff meetings to develop and inform staff., • Manage the branch office in an efficient and cost-effective manner., • Cultivate professional business relationships with organizations in the community., • Coach, motivate, and mentor all staff to achieve and support service excellence., • Implement and monitor sales and cross-selling programs to reach established goals., • Manage staffing, scheduling, performance evaluations, and make disciplinary recommendations as necessary., • Takes personal ownership to deliver results. Empowers and trusts others in decision making., • Disseminate information regarding changes in policy, procedure, and products and services offerings in a timely manner., • Control branch expenses within budgetary constraints., • Ensure branch operational integrity and be “audit ready.”, • Comply with BSA and SAR requirements., • Travel and work at other branch locations as required., • Bachelor’s degree in business management/administration or equivalent work experience., • Minimum five years of branch or managerial experience., • Excellent written and verbal communication skills., • Excellent organizational ability in a high-pressure environment., • Proficiency in Microsoft Office Suite., • Available to work flexible hours., • Highly ethical., • Available to work Saturdays Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About Fin Fin is a next-generation payments platform built for high-value, global, and instant transactions. We are a Series A-stage company backed by Sequoia, Circle, and other notable investors. Powered by stablecoins, Fin enables users and businesses to move millions of dollars in seconds - whether to other Fin users, directly into bank accounts, or across crypto rails. By combining the speed of crypto with the reliability and trust of traditional finance, Fin reimagines how money moves worldwide. If banks and payment products were reinvented today, they would look like Fin. About the Role Fin is seeking a highly motivated and experienced individual to be the founding member of our Compliance team. The Head of Compliance will assume primary responsibility in implementing a best-in-class compliance program, ensuring adherence to international, federal, and state regulations while proactively managing risk by establishing effective controls. This role is essential in building a strong compliance program from the ground up, defining the company’s compliance framework through the development of policies, risk assessment procedures, training initiatives, and overall compliance strategy. Along with overseeing day to day efforts, the Head of Compliance l will serve as the authority within the company for new and arising compliance challenges; the regulatory environment in digital assets/blockchain/crypto is constantly evolving and this role will be at the center of developing compliance strategies to help foster company growth. The Head of Compliance will serve as the subject matter expert to both internal and external stakeholders on compliance risk factors, mitigation best practices, and the current regulatory landscape. This is a highly collaborative, cross-functional role that shapes key decisions across leadership, product strategy, and external partnerships. What you need * Prior fintech/banking leadership experience in a compliance role, with experience building a compliance program from the ground up * Extensive understanding of regulatory compliance (BSA/AML/KYC/KYB/Sanctions/etc.) and experience in developing strategies to meet compliance requirements * Comprehensive understanding of payments and associated domestic/international compliance requirements (MSB/MTL/VASP/etc.) * Excellent communication skills to collaborate with cross-functional teams and present compliance risks/requirements that impact broader organizational goals * Comfort with communicating with internal and external stakeholders, including regulators, legal, etc. Nice to have * Regulatory knowledge of virtual assets, stablecoins, blockchain ledger technology (expertise preferred) * Familiarity with engineering/security compliance frameworks (ISO, SOC 2, PCI, etc.) Benefits * Equity and a competitive salary. * Comprehensive health care, dental, and life insurance. * Unlimited paid time off. * Relocation stipend for NYC. Compensation Range: $140K - $220K

Job DescriptionJob Description We are looking for a Subject Matter Expert in cryptocurrency who seeks an exciting, long-term career opportunity at one of the most highly-respected forensic accounting, investigations, and compliance consultancies in the world. This individual has a genuine interest in all things cryptocurrency, including blockchain forensic analysis, investigations, Anti-Money Laundering and Sanctions compliance. Successful individuals in this field have a comprehensive understanding of cryptocurrency, blockchain technology, and cryptocurrency asset transaction tracing and analytics. They also have an understanding of fraud and money laundering typologies and experience conducting forensic investigations. This position requires a skillset in the identification of cryptocurrency financial crime risks and threats, and the ability to work in FRA’s Cryptocurrency Investigations and Compliance team. This position will help to support the continued growth and future path of FRA’s cryptocurrency offerings. Day to Day Responsibilities • This position will support the team driving our Cryptocurrency Investigations and Compliance group. The wide range of responsibilities include:, • Conduct cryptocurrency and blockchain investigations, including flow of funds investigations, fraud schemes, asset misappropriation, market manipulation, and sanctions evasion., • Leverage blockchain analytics to perform transaction tracing to determine the source, destination and use of funds., • Collaborate with FRA teams on cryptocurrency topics for client alerts and thought leadership., • Balance multiple projects and responsibilities and track progress against work plans, highlighting potential issues to middle/senior management., • Prepare documents, workpapers, and supporting materials that articulate the investigative steps performed., • Communicate results with clients and colleagues in written and oral form, including drafting reports and presentations., • Help advise various types of cryptocurrency and FinTech businesses regarding AML (e.g., Know Your Customer (KYC), Transaction Monitoring, Suspicious Activity Reporting), Sanctions, and anti-bribery and corruption program requirements., • Proactively build and maintain relationships with industry and service provider contacts to use as sources of future business development and networking., • Display a keen interest in technology across the financial crime space and support senior team members in driving developments and innovation to enhance the Cryptocurrency Investigations and Compliance practice., • Be familiar with emerging crypto/Web3 trends, particularly those of non-banks and fintechs., • Collaborate with engagement teams in assessing AML, sanctions, and fraud risks associated with crypto/Web3 business models, to align with best practice and regulatory requirements., • Stay up to date with the latest technology and regulatory requirements through independent research of BSA/AML related regulations, FinCEN/Federal Reserve Code of Federal Regulations (CFRs), and FFIEC BSA/AML Exam Manual., • Assist in developing cryptocurrency investigation and compliance training for the FRA team., • A minimum of three years of relevant cryptocurrency industry experience., • Experience conducting cryptocurrency and traditional money laundering investigations, including flow of funds analysis., • Bachelor’s degree in accounting, cyber forensics, finance, economics, mathematics, engineering, or related field required., • Demonstrate experience in business, strategic planning, and managing client relationships., • Demonstrate evidence of analytic capabilities., • Experience in blockchain analytics and transaction tracing tools (Chainalysis, TRM Labs, Elliptic, or others). Chainalysis Reactor, TRM Labs, or equivalent Certification preferred., • Demonstrate evidence of cryptocurrency ecosystem knowledge to include an understanding of blockchain and smart contract technologies, the underlying blockchain architecture, and uses of cryptocurrency and DeFi., • Strong understanding of the compliance and regulatory frameworks applicable to financial institutions with an emphasis on FinCEN regulations and FFIEC guidelines., • Desire and effort to keep abreast of the latest global regulatory changes facing the cryptocurrency industry, as well as the evolving cryptocurrency crime trends., • Highly advanced ability to conduct high-quality reviews and investigations independently., • Highly advanced organizational skills and initiative to be proactive in individual and team environments., • Expert proficiency in using computer programs with the full suite of Office software applications, with an emphasis on Excel., • Strong attention to detail and excellent writing skills., • Demonstrate experience of managing and prioritizing own workload effectively to manage concurrent and conflicting deadlines., • Proven track record of establishing credibility with clients and senior stakeholders quickly and successfully managing ongoing client relationships., • Excellent written and verbal communication skills in English., • Excellent analytical and problem-solving skills, strong work ethic, attention to detail, and an inquiring mind., • Involvement in innovation and thought leadership in Cryptocurrency Investigations and Compliance practice., • Ability and willingness to travel both domestically and internationally, if required. LinkedIn Page FRA is an equal opportunity employer. We are committed to hiring the most qualified candidates based on skills, experience, and potential. Employment decisions are made in compliance with applicable local, national, and international laws. Powered by JazzHR 5RQVfsGlrO

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Branch Supervisor Location: Elizabeth, NJ Branch: Elizabeth Job Status: Full Time Job Summary: Partner with the Branch Manager and Assistant Branch Manager to ensure efficient operations of the branch. Act as first level supervisor, assisting all Tellers with job-related questions and coordination of all sales-related actions. Ensure teller staff is operating in compliance with Bank policies and procedures. Coach and mentor Teller staff in building relationships through referrals and cross-selling Bank products and services. Responsibilities Include: • As first level supervisor, assist all staff with any job-related questions, ensuring staff is operating in compliance with Bank policies and procedures. Partner with Assistant Manager and Branch Manager, and assume authority in their absence, to ensure daily branch operations are being conducted in a responsible and sound manner, in accordance with all applicable laws, regulations and guidelines, • Monitor and approve customer transactions, manage the teller area, schedule and staff employees appropriately, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, including proper oversite of branch cash, vault and teller cash management, and internal and external shipment of cash, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, including daily branch opening and closing procedures, • Ensure compliance with all relevant Bank policies and procedures, • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Coach and mentor staff in building relationships through referrals and cross-selling Bank products and services. Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources, manage the hiring, training and retention of staff, • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, • Lead by example by modeling appropriate sales techniques to staff., • Consistently cross-sell and refer bank products and services to contribute to branch sales goals, including deposit growth, loan growth, fee income growth and investment growth., • Execute on sales opportunities by making product suggestions based on customer needs and referring to the appropriate branch or external representative (deposits, loans, investments, debit cards, and merchant Services OTM), • Assist in customer outreach by managing, assigning and conducting outbound phone calls, to educate and inform customers about additional products and services available to them., • Proactively strive to retain and grow the current customer base by providing efficient daily operations of the branch and exceptional customer service, • Maintain clear and open communication between branch management and staff, actively listen to staff when questions are raised, and cascade important information both up to management and down to staff members in a timely manner, • Promote Northfield Bank in the communities we serve, through involvement in community-based organizations and participating in community events and company-sponsored events, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Professional work attire must be worn at all times, following our HR manual guidelines • Assignment to a specific branch is always based on business need. Northfield Bank may transfer an employee to another branch at any time. Job Requirements: • High School Diploma or equivalent required, • Two-year college degree or 2+ years banking experience, including supervisory experience, • Proficient with all Teller-related functions, including cross-selling bank products (1+ years’ experience required. 2+ years’ experience preferred.), • Good interpersonal and problem solving skills (1+ years’ experience required. 2+ years’ experience preferred.), • Good computer skills (1+ years’ experience required. 2+ years’ experience preferred.), • Ability to multi-task effectively (1+ years’ experience required. 2+ years’ experience preferred.), • Supervision of staff (1+ years’ experience required. 2+ years’ experience preferred.), • Operating an Adding Machine required, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) Northfield Bank is an Equal Employment Opportunity Employer Minorities/Females/Protected Veterans/Individual with Disabilities/Sexual Orientation/Gender Identity Pay Range: $24.00-$31.00 per hour Non-exempt

Job DescriptioneDiscovery TechnicianEmployment Type: Full Time, Mid-LevelDepartment: Legal CGS is seeking an eDiscovery Technician to join our team supporting the legal organization within a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Log the production in the Agency's eDiscovery Tracking System.- Digest the cover letter (which may be several pages long) and provide a brief description of the production.- If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.- Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.- Virus scan the production off-network, using multiple virus protection software and other tools. - If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.- Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network.- Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.- Analyze the productions to determine what type of processing is required of them, and which protocol to follow.- Analyze the data to ensure its completeness.- If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.- Monitor for incoming productions arriving via email.- Monitor the Agency's FTP site for productions being delivered via FTP.- Scan and OCR small amounts of paper documents in preparation for loading into Relativity. - If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site. Qualifications:- Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.- Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.- Knowledge of information resources.- Excellent analytical capabilities.- Excellent written and oral communication skills.- Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.- Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.- Must be a U.S. Citizen.- Must be able to obtain a Public Trust clearance. Ideally, you will also have:- Experience with Government software policies and procedures- Client-facing communication experience- Federal Agency issued security clearance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionClinton Hill, Brooklyn Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionClinton Hill, Brooklyn Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description • Takes full ownership of customer inquiries to help support the retention and further growth of our firm by supporting Commercial Banking teams including consumer and business clients as needed, with the daily processing of customer information and requests., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Establishes robust partnerships and open communication with the business, operations, and internal banking teams to effectively liaise, manage workload and help provide a white glove experience for our internal and external clients., • Assists in the review of daily reports, temporary overdrafts, and funds transfer requests, outgoing wire and internal, including fee modifications and waivers., • Responsible for collection of documents and liaise with clients, and internal teams for the account opening process and associated tasks related to KYC., • Performs client call backs to authenticate and verify client requests related to client transactions, account maintenance and loan servicing., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help contribute to our high-touch brand., • Independently manage work assignments with integrity and accountability, ensuring all tasks are executed with a strong consideration for client needs and the bank's reputational risk. This includes diligently following compliance guidelines and company policies with exceptional attention to detail., • Actively collaborate with internal teams to participate in and lead initiatives focused on enhancing client experience, ensuring data integrity, optimizing workflows, and improving case management processes., • Participates and collaborates in banking projects as needed.Qualifications, • 3+ years of experience in financial industry or transferrable skills, • Knowledge of BSA, AML, KYC, and other regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Compensation: The expected annual salary for this position is between $70,000 - $86,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 1-2 years’ Call Center experience, • Retail banking experience is a plus, • Availability to work overtime and Saturdays as required, • Ability to work onsite for the first 6 months, then a hybrid model is implemented. Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Strong research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Loan Servicing Generalist I position handles all post-closing issues that may arise. This position requires some knowledge of consumer loan servicing. Loan Servicing Generalist I perform the functions associated with maintaining consumer loan accounts including, but not limited to: the onboarding of consumer loans through the consumer loan payoff, and everything in between. As many of these processes are vital to the financial relationship with MCU members, accuracy, prompt problem resolution, empathy, and clear communication are critical to help our members meet their financial goals to achieve their dreams. Responsibilities: • Act as the key point of contact for all matters regarding the servicing of consumer loans, including but not limited to payments and transaction history, payoff requests, verifications, documentation, collateral perfection, member complaints, ancillary products., • Assist members and colleagues with loan servicing requests in accordance with established expectations and SLAs, including but not limited to:, • Balance/payment/amortization inquiries, • Member complaints, • Payoff requests or loan verification requests, • GAP/Mechanical Breakdown Protection/Credit Life/Credit Disability questions or claims, • Collateral and lien release and perfection, • Provide members, internal/external customers, and 3rd party vendors including car dealerships and insurance companies with quality customer service in a courteous and professional manner., • Prepare consumer payoff letters., • Participate in special projects as assigned., • Assist members in call queue as required, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform light typing and other clerical duties as required., • Overtime as required., • Perform other duties as required, • Travel as required Requirements: • High school diploma or GED equivalent is required, Associate’s Degree preferred., • 1-3 years Consumer Loan Servicing Experience is required including vehicle loans, • Proficient in Microsoft Office., • Exceptional organizational and analytical skills., • Strong verbal and written communication skills., • Ability to prioritize and multi-task. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.