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Job DescriptionCompany Description Job Type: Full Time Workspace: On-site Salary Rate: $87,000-$110,000 DOE Korean/English Bilingual REQUIRED The Purchasing Specialist/ Manager will be responsible for evaluating the qualifications and tracking the performance of local and foreign(mostly Korean) contractors and vendors. Additionally, the candidate will have to maintain an up to date list of bids for future project as well as keep records of historical cost data/budgets that will assist in contract negotiations and executions of contracts thereof. This role will also include, but will not be limited to the development and maintenance of project specifications, trade scopes, project budgets, assisting with assembling and distributing contract documents, preparing accurate cost estimates, buyout schedules, etc. Job Description • Research, cultivate and maintain key vendor relationships, • Conduct market research and manage unit costs by analyzing industry trends, benchmarking supplier pricing, and identifying opportunities for cost optimization, • Collaborate with HQ to establish corporate purchasing regulations and revamp purchasing procedures, • Ensure compliance to company guidelines, purchasing policies and procedures during supplier negotiations and contracts award process, • Reply to vendor inquiries; resolve issues relating to purchases of goods, services and payments, • Compare quotations from vendors. Conduct Master Service Agreement and create Purchase Orders, • Communicate effectively with all levels of staff and vendors regarding purchase requests, • Identify and assess relevant legal risks associated with the current and proposed business activities of the company and hedge the major risks by negotiating terms with the vendors, • Adhere to and make recommendations on improving policies and procedures to monitor and tighten controls over procurement process, • Categorize products/items and ensure ongoing category management conducting data analysis, • 7 or more years of Experience with preparing, negotiating and executing contracts desired, • Experience in supporting an information technology organization desired, • Bachelor’s degree in Business Management or related field, • Excellent with Microsoft Office: Word, Excel and PowerPoint, • Strong organizational, communication and negotiation skills, • Ability to consistently meet deadlines, • Ability to develop strong internal and external relationships, • Ability to multi-task, • Familiarity with technical equipment (PC’s, servers, Networks, etc.) preferred Language -Seeking a Bi-lingual candidate fluent in both English & Korean Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Location: Englewood Cliffs, NJ, USA Job Type: Full Time Workspace: On-site Salary Range: $80k ~ $90 DOE Korean/English Bilingual REQUIRED The Purchasing Specialist/ Manager will be responsible for evaluating the qualifications and tracking the performance of local and foreign(mostly Korean) contractors and vendors. Additionally, the candidate will have to maintain an up to date list of bids for future project as well as keep records of historical cost data/budgets that will assist in contract negotiations and executions of contracts thereof. This role will also include, but will not be limited to the development and maintenance of project specifications, trade scopes, project budgets, assisting with assembling and distributing contract documents, preparing accurate cost estimates, buyout schedules, etc. Job Description • Research, cultivate and maintain key vendor relationships, • Reply to vendor inquiries; resolve issues relating to purchases of goods, services and payments, • Compare quotations from vendors. Conduct Master Service Agreement and create Purchase Orders, • Communicate effectively with all levels of staff and vendors regarding purchase requests, • Categorize products/items and ensure ongoing category management conducting data analysis, • 6 or more years of Experience with preparing, negotiating and executing contracts desired, • Experience in supporting an information technology organization desired, • Bachelor’s degree in Business Management or related field, • Excellent with Microsoft Office: Word, Excel and PowerPoint, • Strong organizational, communication and negotiation skills, • Ability to consistently meet deadlines, • Ability to develop strong internal and external relationships, • Ability to multi-task, • Familiarity with technical equipment (PC’s, servers, Networks, etc.) preferred Language • Seeking a Bi-lingual candidate fluent in both English & Korean Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Summary: Seeking a professional, experienced case manager familiar with shelters and housing. The Housing Support Specialist will have a dual case management and administrative role. This includes (i) working with clients (after placing them) in a residence comprised of 14 one- and two-bedroom units which accommodate gainfully employed individuals, some of whom have children. The position also assumes (ii) administrative oversight of tracking tenant lease renewals and coordinating these renewals with landlords. The Specialist is responsible for assessing a client's budget and coaching them on the importance of living within their means, managing their obligations and helping them maintain their housing and employment. Once housed, the Housing Support Specialist provides ongoing support by working with clients on short- and long-term goals and enhancing life skills. This includes identifying barriers that threaten self-sufficiency and promoting solutions to maintain independence (i.e. employment, access to medical and mental health services, and life skills). Makes referrals as needed and support each client, after being housed, depending on need. The Specialist will be working from two locations; the residence and in close proximity at the corporate office in White Plains, so the use of one's car is necessary (mileage will be reimbursed). Working hours include early evening hours at least 1 day each week. RESPONSIBILITIES • Screen clients referred by Shelter Case Managers., • Evaluate the client's employment history and current employment status to determine eligibility and to ensure retention and stability after client has moved in., • Coordinate with landlords on lease length, rules connected to the housing rental and negotiate rents., • Complete reasonable rental certifications annually for each unit in the LUW long term housing program, • Advocate for the client to create a pathway for the client's ongoing stability and independence., • Coordinate and assist with the move-in and set up of the new living arrangement with regular, ongoing case management oversight., • Work closely with the LUW Employment team to ensure job security, fulfillment, and placement opportunities., • Make referrals to and work with other agencies and services needed to maintain housing, employment and overall well-being., • Support each housed client on a regular, ongoing basis., • Create and maintain a file for each client enrolled residing at the residence., • Enter case notes and services provided in the LUW database as needed., • Maintain a maximum caseload of 14 households, including working with other household units requiring leasing support., • (ii) Manage multiple lease obligations to ensure timely renewal., • Maintain timely tracking of rental payments and manage notification process when in arrears., • A minimum of 4 years of experience providing case management or housing placement for the street/sheltered homeless populations required., • Bachelor's degree in human services or a related course of study preferred., • Must be able to create and form ongoing relationships with landlords., • Must be a self-starter and work: independently with minimal prompting and oversight in assessing client's functioning and needs., • Must be detail oriented, possess strong organizational skills and be able to manage multiple priorities., • Possess excellent interpersonal and problem-solving skills., • Solid computer skills including Word, Excel, and data entry required., • Must be willing and able to visit and inspect living quarters, climb multiple flights of stairs and drive clients to appointments., • Must have strong basic math skills to assist clients in creating household budgets., • Knowledge of Westchester County resources preferred., • Bilingual English/Spanish desirable, • Valid driver's license required including use of one's own car. Mileage incurred during the business day will be a covered expense.

Job Description Trade Marketing Specialist Job Description We are seeking a dynamic Trade Marketing Specialist to lead and implement innovative trade marketing strategies and promotional plans across retail, on-premise, and e-commerce channels. This role ensures alignment with brand and sales objectives, driving engagement and sales growth through effective trade campaigns. Responsibilities • Develop and manage point-of-sale (POS) materials, displays, and trade collateral to enhance retailer and distributor engagement., • Plan and execute seasonal and evergreen trade campaigns, including events, tastings, activations, and shopper marketing programs., • Partner closely with sales, distributor, and retail teams to strengthen joint business planning and ensure effective in-market execution., • Build and maintain strong relationships with key retail and distributor partners, acting as a strategic resource to support sales growth., • Ensure consistent brand representation and compliance with brand standards across all trade activities., • Manage budgets for trade marketing projects, including materials production, activation costs, and event execution., • Track and analyze program effectiveness, providing actionable insights and recommendations for optimization., • Identify new merchandising and promotional opportunities within key accounts and emerging channels., • Collaborate with internal creative, digital, and marketing teams to deliver integrated campaigns that resonate with trade and consumers., • Stay informed on industry trends, competitor activity, and market dynamics to identify opportunities and strengthen brand positioning., • Collaborate with cross-functional teams, ensuring alignment between marketing, sales, and operations., • Support legal and compliance requirements for promotions and consumer-facing initiatives., • Bachelor’s degree in Marketing or related field., • Minimum of 5 years’ experience in a related field required; 6–10 years strongly preferred, within wine, spirits., • Strong knowledge of retail and on-premise environments., • Proven success managing trade campaigns, POS, and distributor/retailer partnerships., • Excellent communication, project management, and organizational skills., • Analytical and results-driven mindset., • Experience with marketing communications and Adobe Creative Suite. Offers a competitive employment package for its employees, particularly in sales and management roles, including medical, dental, and vision insurance, 401(k) plans with company match, and paid time off. Employees often receive perks like free wine samples, and roles often come with bonuses and reimbursements. Comprehensive Insurance: Medical, dental, and vision insurance plans. Retirement & Financials: A 401(k) plan with company matching, along with disability and life insurance. Perks & Lifestyle: Perks often include free wine samples, occasional free lunches/snacks (e.g., Bagel Mondays), and a family-oriented work atmosphere. Compensation Structure: Competitive base salaries for specialized roles (e.g., Sales Representatives) and performance-based bonuses. Job Support: Reimbursements for business expenses, including cell phone expenses and auto allowances for, for instance, California market managers. Leave: Paid Time Off (PTO) and paid holidays. Workplace Type This is a fully onsite position in New Rochelle,NY. Application Deadline This position is anticipated to close on Apr 9, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Job Description Gerber Ciano Kelly Brady LLP is seeking a detail-oriented Payroll Specialist with HR Generalist experience to lead our bi-weekly payroll processing using ADP Workforce Now. While the primary responsibility of this role is accurate, end-to-end payroll execution, the position also supports broader HR functions including onboarding, benefits administration, compliance, and employee relations. This role requires someone who is organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. ADP payroll experience is essential, as the role includes end-to-end payroll processing, auditing, and compliance with federal, state and local regulations. Key Responsibilities: • Payroll Processing: Accurately process bi-weekly payroll using ADP, including team member data changes, deductions, and timekeeping review., • Team Member Onboarding: Assist the Recruiting Manager with the coordination and facilitation of new hire orientation and ensure completion of all onboarding documentation., • Benefits Administration: Assist team members with benefit enrollments, changes, and questions. Support open enrollment activities., • HR Compliance: Maintain team member records in compliance with federal, state, and local regulations. Assist in audits and policy updates., • Team Member Relations: Respond to team members inquiries and escalate issues as needed. Support team member engagement and recognition initiatives., • Recruitment Manager Support: Post job openings, screen applicants, and schedule interviews in partnership with hiring managers., • HRIS Management: Maintain and update team members information in ADP and other HR systems., • Education: Associate’s or bachelor’s degree in human resources, Business Administration, or related field preferred., • Experience: 2–3 years of HR experience with direct responsibility for processing payroll in ADP Workforce Now., • Familiarity with employment laws and HR compliance requirements., • Strong organizational and time management skills., • Excellent communication and people skills., • Experience with additional HR platforms or applicant tracking systems (ATS)., • Prior experience in a multi-state or remote workforce environment. Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off. For New York City Applicants: Salary range: $20.00 – $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual’s skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.

Risk Management Specialist Level 1. Experience in Business Management, Insurance/Risk Management, Finance or related discipline required. Minimum 1 year in insurance or risk management and assessment.

Job Description Overview The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this part-time role include daytime, evenings, weekends, and early mornings. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities • Welcomes and greets all customers either as Host in the front entrance or throughout the store, • Connects with our customers throughout the store suggesting solutions to their organizational challenges, • Designs and sells custom closets and other storage and organization solutions, • Serves as a register person with strong focus on providing a great customer experience during check out, • Introduces and enrolls customers in our rewards program, • Works merchandise processing during early morning or evenings (based on the schedule), • Maintains the Sales Floor – keeping shelves full and presented according to our brand standards., • Supports carryout to our customers cars whether through curbside or in the parking lot/garages., • Assists with cleaning routines around the store – including dusting, restrooms and vacuuming, • Processes customers’ orders for curbside pick-up and/or delivery, • Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store, • Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail, • Actively engages with customers to solve their organizational challenges We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect: • Rewarding pay to recognize the value you bring to the team. Starting at $17.00 an hour, up to $18.00 an hour., • Competitive health, dental, and vision plans to keep you and your loved ones well., • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity., • Unique "1equals3" website for easy access to your benefits information and company updates., • We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best. For our full-time associates, we offer even more: • Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)., • Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program., • Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes., • Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!)., • Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions., • Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages. But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference. Qualifications • High school diploma preferred, • Retail sales experience a plus, • Strong computer skills, • Enjoys engaging with people and connecting with customers, • Understands retail is an ever-changing industry and requires flexibility in scheduling, • Must be at least 18 years of age The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Stores Physical Requirements State Specific Notices

Bachelor's degree in Human Resources, Business Administration, or related field. Human Resources Specialist (Contract / Temp-to-Hire). A well-established non-profit organization is seeking a Human Resources Specialist to support core HR functions, employee relations, compliance, and organizational d

New Healthcare Finance Organization is Looking to hire Medicaid Enrollment Specialists to Work with Long Island/Queens Hospital! This Jobot Job is hosted by: Joshua Tacke Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $65,000 - $65,000 per year A bit about us: We are a new, dynamic, private equity backed healthcare organization dedicated to providing high-quality care to our community. The Patient Advocate / Enrollment Specialist is responsible for enrollment of eligible hospital patients into the Third Party Health Insurance Premium Payment Program (HIPP) at our Hospital partner in Manhattan. You will be responsible for all aspects of clearly presenting program requirements to interested patients and families as well as serving as a patient advocate. The Patient Helper Program helps high cost and medically complex Medicaid beneficiaries afford the cost of employer-sponsored health insurance utilizing this added Medicaid benefit. Are you a self starting, mission driven individual with healthcare/hospital experience? Contact me today! 347-424-4699 Why join us? • National Healthcare Finance Org, • Hybrid Friendly, • Great benefits, • 401K with match, • Collaborative culture with friendly team, • Relocation assistance available, • Unlimited Growth Opportunities, • Family environment where everyone will know your name Job Details Client Coordination • Create a positive patient/client relationship and serve as the onsite contact of our organiztion., • Bachelor's degree in Business, Marketing, Nursing, Education, or Psychology preferred and Master’s degree is preferred., • Preferred five years of internal patient-related, hospital experience., • Must be positive, enthusiastic, have a can-do attitude and enjoy working with a variety of people, • Demonstrated history of success in sales and healthcare is strongly preferred., • Ability to speak English as well as Spanish is preferred. Fluency in Spanish a big plus!, • Ability to be onsite most days and have an adaptive schedule to accommodate patients, • Must pass hospital credentialing including all vaccines, drug & alcohol testing, • Experience with NY Medicaid Preferred Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionDescription: Job Title: Quality Control Engineer / Quality Specialist Location: Spartanburg, SC or Mount Vernon, NY Company: ICE AIR, LLC and Affiliates (“Ice Air”, the “Company”, “We”) About Us: Ice Air is a manufacturer of innovative HVAC solutions serving the North America market. We are dedicated to providing reliable, quality, energy-efficient equipment for all new construction, replacement and retrofit projects. Position Overview: We are seeking a motivated Quality Control Engineer / Specialist to support the reliability, performance, and continuous improvement of our HVAC products and manufacturing processes. This role will focus on identifying quality issues, performing structured root cause analysis, improving internal processes, and strengthening feedback loops between manufacturing, engineering, service, and customers. The ideal candidate will have experience working in a manufacturing or service-oriented environment and will be comfortable analyzing technical problems, communicating with cross-functional teams, and driving corrective actions that prevent recurring issues. This individual will play an important role in helping build more robust systems and improving the overall customer experience. Key Responsibilities: • Lead Root Cause Corrective Action (RCCA) investigations into internal quality issues, field failures, and customer complaints., • Utilize structured problem-solving tools such as 8D, 5-Why analysis, Fishbone diagrams, Pareto analysis, and FMEA to identify root causes and implement corrective actions., • Analyze service trends, warranty data, and field performance information to identify recurring issues and improvement opportunities., • Work closely with engineering, manufacturing, and service teams to strengthen system reliability and help “bullet-proof” HVAC equipment performance in the field., • Develop and maintain quality control processes, inspection standards, and documentation to ensure consistent production quality., • Partner with manufacturing teams to identify process weaknesses and implement improvements that reduce defects and variability., • Monitor quality performance indicators including defect rates, warranty trends, service call data, and customer feedback., • Support containment activities and corrective action implementation when quality issues arise., • Communicate clearly with both technical teams and leadership, ensuring issues and solutions are understood across the organization., • Assist with customer communication when necessary to explain findings, corrective actions, and improvement plans., • Support new product introductions by validating quality processes and production readiness., • Competitive salary, bonus, and benefits package., • Significant long-term growth opportunity., • Bachelor’s degree in engineering, Industrial Engineering, Mechanical Engineering, Quality Engineering, or related technical field preferred., • 2–4 years of experience in quality engineering, manufacturing, service engineering, or related technical roles., • Hands-on experience performing root cause analysis and implementing corrective actions., • Strong analytical and data interpretation skills with the ability to identify trends and improvement opportunities., • Ability to work effectively across multiple departments including operations, engineering, service, and leadership teams., • Strong written and verbal communication skills., • Proficiency with standard business tools including Excel, Word, and PowerPoint. Preferred Qualifications • Experience with HVAC systems, refrigeration systems, or electro-mechanical assemblies strongly preferred., • Experience working with service teams or customer feedback loops is a plus., • Experience with HVAC equipment such as PTAC units, packaged systems, or commercial HVAC products., • Familiarity with manufacturing quality systems, continuous improvement methodologies, or Lean/Six Sigma environments., • Experience performing failure analysis or reliability investigations., • Ability to help build structured processes that prevent issues rather than simply reacting to them. Personal Attributes • Strong problem-solver with a curiosity for understanding technical failures., • Comfortable working in a fast-paced manufacturing environment., • Ability to communicate effectively across all levels of the organization., • Collaborative mindset with the ability to influence teams and drive improvements., • Focused on building durable systems, strong processes, and long-term quality improvements.

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Education: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Job Title: Account Services Administrative Specialist Reports to: Head of Account Services Department: Account Services – Responsive Inbound Vertical Division: Account Resolutions Team ART Position Summary: The Account Services Administrative Specialist provides centralized operational and administrative support to the Account Services team by managing inbound client communications, service tickets, and workflow tracking. This role serves as the first point of contact for phone calls and shared inbox requests, ensuring accurate triage, ticket creation, routing, and service level objective monitoring. The position supports key Account Services processes including rate reviews, save accounts, activations, and closures, while maintaining accurate documentation, tracking tools, and reporting to provide leadership with clear visibility into performance, priorities, and outcomes. Key Performance Areas & Key Performance Indicators: Inbound Communication, Ticketing & Triage: 70% • Answer inbound client calls and provide professional first line support, • Monitor group inboxes to ensure all emails and messages are captured and addressed, • Create and issue service tickets with accurate categorization, documentation, and ownership, • Ensure 100 percent triage of all tickets and confirmation of receipt to clients, • Track service tickets against defined service level objectives and escalate items at risk of breach, • Provide administrative support for rate reviews, save accounts, activations, and closures, • Prepare and submit required internal and external forms and supporting documentation, • Monitor Monday.com boards for tags or assignments and notify owners of required actions, • Draft and send professional client and partner communications on behalf of the team, • Attend Account Services meetings, capture clear meeting minutes, document action items, and distribute notes promptly, • Maintain and update the Account Services Center of Excellence ensuring current policies, guides, and resources are available, • Track updated deal, sales, and policy documentation and communicate changes to the team, • Create PowerPoint presentations using KPI and performance data for leadership and team reporting, • Maintain organized digital records, folders, tracking tools, and shared resources, • Conduct background research requested by leadership to support workflow improvements and quality initiatives, • Compile documentation and research related to rate reviews and save accounts for leadership review Education: Associate degree or equivalent experience in administrative support, client services, payment processing, or a related field preferred Experience: • Minimum of 1 plus year of experience in customer service, administrative support, account services, or related roles, • Strong professional phone presence and written communication skills, • Ability to triage requests, prioritize workload, and align tasks to service level objectives, • High attention to detail with accurate data entry and documentation practices, • Comfort using ticketing systems, CRM tools, shared inboxes, phone systems, and work management platforms such as Monday.com, • Basic proficiency in PowerPoint and Excel for KPI reporting and presentations, • Sound judgment in assessing urgency, impact, and escalation needs, • Client focused mindset with professionalism, empathy, and discretion, • Strong organizational skills with consistent follow through and task tracking Competencies Client Focus – Demonstrates courtesy, empathy, and professionalism in all client and partner interactions Communication Skills – Clearly conveys information verbally and in writing and documents accurately Attention to Detail – Ensures accuracy in ticket creation, documentation, and reporting Problem Solving – Assesses issues effectively, routes appropriately, and escalates risks early Process Orientation – Follows procedures consistently and supports continuous improvement Organizational Skills – Manages multiple priorities while meeting deadlines and service levels Technical Proficiency – Effectively uses ticketing, communication, and reporting tools Team Collaboration – Works collaboratively and proactively supports team success Adaptability – Responds effectively to changing priorities in a fast paced environment Accountability – Takes ownership of work, follows through to completion, and maintains confidentiality Compliance Awareness – Adheres to company policies and regulatory requirements Physical Requirements The physical demands described here are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions Prolonged periods sitting at a desk and working on a computer Ability to occasionally lift up to 15 pounds Employer reserves the right to change this job description at any time based on business needs

Job Description Are you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community. Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives of individuals who are DeafBlind or have a combined hearing and vision loss. HKNC is dedicated to working with each person to achieve their desired goals towards independence, employment, and quality of life, based on their talents, preferences and aspirations. We currently have an exciting full time career opportunity available to join the HKNC team as a Placement Specialist in our Community Services Program. The Placement Specialist is responsible for conducting vocational assessments, assisting with job development, facilitating vocationally focused peer groups, and acting as a job coach once employment is obtained for DeafBlind consumers. Salary: $30.7408/hour. 35 hour regular work week. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.: • Contacts and consults with potential employers regarding the development of substantial jobs for qualified deaf/blind workers in collaboration with the Employment Training Specialists and National Business Relations Specialist., • Supports consumers with developing a resume, cover letter, and skills needed to apply for jobs both online and in person., • Obtains employment interviews and assists consumers at the interview, if needed., • Provides vocational counseling and information to consumers as to work skills and appropriate work behaviors., • Facilitates and conducts Work Readiness and Soft Skills training classes for small groups of consumers or one on one in conjunction with the Employment Training Specialists and Case Manager., • Provides systematic instruction for the trainee to learn the job skills at the work site., • Makes job modifications when necessary to allow DeafBlind consumers to perform job successfully., • Provides training to consumers and employer partners in communication strategies on the job., • Assists consumers with self-advocacy regarding their responsibilities and opportunities at the work site including but not limited to identifying and requesting reasonable accommodations., • Provides in-service training to potential employers, co-workers, and support service providers in regard to the consumers’ skills, potential, and support needs. Such training can be applied to competitive or supported employment situations., • Provides follow-up services for the employer and consumer in order to achieve a long-term and successful placement. EDUCATION and/or EXPERIENCE • Bachelor’s degree in Special Education, Social Work, or related degree OR minimum one-year experience working with individuals who are DeafBlind, blind, Deaf or multiply disabled., • Proficiency in American Sign Language and other methods of communication utilized by individuals who are DeafBlind required., • Fully Paid Medical, Dental, and Vision Benefits*, • 4 week's Paid Vacation time annually, • 2 Paid Personal Days annually, • 12 paid sick days annually, • 12 Paid Holidays, • Short Term Disability/, • Life Insurance, • 403b Program with Employer Match, • Tuition Assistance, • Voluntary Ancillary Benefits, • Career Advancement Opportunities, • Tuition Assistance Program HKS is committed to providing reasonable workplace accommodation to individuals with illness, injury, or disability to complete the essential functions of their job.

Job Description If you are a very experienced and very successful SEO specialist, we are looking for you! Long Island-based national law firm is seeking such a person, full-time, to join our team. We need someone who is very passionate about SEO and Digital Marketing and can bring our relevant website pages to the top results organically as well as top LSA, Google Maps and Google Business Listing placement. The ideal candidate is proficient in the latest and best techniques and strategies, but also has the ability to think strategically about related projects, putting together integrated campaigns blending organic search, PPC, display and remarketing. Responsibilities include: • Head up strategic development for SEO campaigns, starting from kick-off and extending thru post-launch and analysis stages, • Defining and building keyword lists using a mix of proprietary tools, analytics data and PPC data, • Preparing and executing on-page optimization strategies to achieve organic visibility, • Preparing website technical audits to identify areas of concern from an SEO perspective, • Reviewing website server logs, crawl reports and analytics reports to determine strategies to improve indexing, • Reviewing web analytics data to provide feedback to our internal team on performance

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description About the Role Our client is seeking a Logistics Customer Service Specialist based in Englewood Cliffs, NJ. The role supports customer reporting and claims management, chassis utilization analysis, and non-conformance case handling under the direction of the team manager. Requirements Responsibilities • Prepare and respond to reports based on requests from Our Client customers, following task allocation and direction from the team manager, • Analyze chassis utilization status and manage overall usage efficiency, • Maintain and track the Claim List, ensuring timely progress updates and resolution, • Collect and manage supporting documents for claims from shipping lines, carriers, and warehouse operations, • Register and manage non-conformance cases in the system, including monitoring the status of non-conformance and claim records, • Perform all other tasks as assigned Qualifications • Bilingual proficiency in English and Korean, • Bachelor’s degree in Business, Logistics, or related field (preferred), • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Strong attention to detail and organizational skills Benefits Compensation $50,000-80,000 a year depending on qualifications and experience Benefits • Health, Dental, and Vision PPO Insurance, • Life, STD, LTD Insurance, • 401(K) Plan, • Paid Time Off, • Additional Paid Time Off (Bereavement, Wedding, Birth of a Child, etc.), • Years of Service Awards, • Education Assistant Program (Based on Eligibility)

Job DescriptionDescription: Full-Time, Hybrid/Remote position : Ideally candidate will be located within commuting distance of our Wilmington, DE or Rye, NY office. This is not a requirement. At Today Media, we are looking for a strategic and creative Digital Media Specialist to join our growing Digital Operations team and play a role in optimizing our digital advertising presence across multiple platforms. This position is essential in maximizing the performance of digital campaigns for our diverse portfolio of clients and our lifestyle and business publications. The ideal candidate has a deep understanding of the digital landscape, is data-driven, and possesses the technical skills to design and execute campaigns that deliver measurable results. You will work closely with our sales and production teams to ensure our digital products—ranging from social media and email marketing to targeted programmatic ads —are executed with precision and excellence. Responsibilities • Manage the execution and optimization of digital advertising campaigns across social media, search, and programmatic networks., • Monitor campaign performance and provide detailed reporting and analysis to internal teams and clients., • Implement and manage tracking tags (UTMs, pixels) to ensure accurate data collection and attribution., • Stay current with emerging digital trends, platform updates, and best practices to keep Today Media at the forefront of the industry., • Provide technical support for digital products, including troubleshooting ad Di delivery issues and site integration., • Support Director of Digital Strategy with review and assessment of pre-campaign research and post-campaign insights, • Supports day-to-day digital operations with required administrative tasks including but not limited to maintain compliance logs, process documentation, quality control protocols, internal reporting and updating and maintaining required reporting for external departments. Requirements:, • 2 years of experience in digital marketing, social media management, or digital advertising operations is preferred, • Experience with digital ad design, • Familiarity with digital campaign best practices, • Proficiency with Google Ad Manager, Meta Ad Manager, programmatic platforms and email marketing platforms (e.g., Hubspot, Mailchimp)., • Strong analytical skills with experience using Google Analytics to track and interpret user behavior., • Excellent project management skills with the ability to handle multiple high-priority tasks simultaneously., • Strong written and verbal communication skills., • Experience in a media or publishing environment is a plus. Why Work With Us? This position offers the opportunity to lead digital innovation within a respected regional media company. You will have the chance to shape our digital strategy and grow your expertise across a wide array of modern advertising channels. Today Media is a dynamic media company. Today Media is an Equal Opportunity Employer and complies with all federal and state anti-discrimination laws.

Job DescriptionJoin LaundryLux Laundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats, Coin Laundries & On-Premises Laundries. From financing to repairs, Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry. Sales Order SpecialistWhat we are looking for: The Sales Order Specialist is responsible for owning the order entry process by managing the order entry cycle, including inputting, validating, and updating orders as required. This position plays a key role in supporting both sales and customer care functions by ensuring compliance with company standards and solving order-related issues. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: * Health benefits package including medical, dental & vision plans * Life Insurance * 401(k) with company matching * Paid Time Off * Paid Holidays * Profit Sharing * Employee Referral Program * Mentorship Program * Company Sponsored Training * Tuition Reimbursement Back to the role: What you will do: * Enter & update orders within 48 hours of receipt and ensure 100% accuracy. * Maintain all customer-related master data including new customer set up. * Identify the issues within the current process that hinder goal achievement, and clearly communicate those challenges to your manager. * Collaborate with the Order Release Manager to develop and implement solutions aimed at reducing order entry errors. * Communicate as required with the salespeople and distributors to ensure you have all required information to accurately enter all aspects of the order. * This includes, but is not limited to, machines, ancillaries, kit components, sales discounts being applied correctly, shipping information, payment methods, and any other applicable information. * Update orders as required based on customer, distributor, and sales feedback. * Manage customer master data, ensure accuracy, update as required. * Provide input on reports needed to track the right information. * Enter freight information based on the origin-destination, quantity of the machines on the order, and the supplemental shipping requirements. * Be open to learning and using new tools, processes, and methods of entering orders to improve the efficiency and accuracy of order entry. * Provide feedback to your manager on tools, processes, and methods. * Learn as much as possible about the company products – functionality, brands, sizing, usage, etc. * Demonstrate knowledge during the order entry process to ensure the customer is receiving everything required for their order. * Perform other duties as assigned by management. What you should have: * Strong attention to detail. * Experience in a high volume & task-oriented environment. * Ability to adapt to fast-paced changing business needs while being able to work independently. * Ability to collaborate with internal departments professionally and positively. * Self-driven and results-oriented with a focus on providing outstanding service. * Must have a strong business acumen, professionalism, work ethic, and sense of urgency. * Excellent verbal, active listening, and written skills to effectively and professionally communicate. * Proven track record to multi-task with shifting priorities. * Exemplify our CORE principles: Control, Ownership, Reach, and Endurance * Proficiency in MS Office; strong presentation skills. * Proficiency with an ERP systems is a plus but not a requirement. Education and Experience: * High School diploma or GED required. * 4 years college degree preferred. * 3+ years’ experience in customer order processing or similar role. * 5 years’ experience in a manufacturing environment is a plus. Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

Job Description Position Title: Sales Specialist Department: Retail Reports To (Title): Store Manager Position Type: FLSA - Non-Exempt Supervising Staff: NO • Eligible to earn weekly incentives for meeting store goals * General Purpose: The Sales Specialist is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, serving as a “Goodwill Ambassador” by promoting our mission and values of the organization. The Sales Specialist is expected to role model Goodwill values in all actions and interactions in order to create a positive customer-centric experience. Essential Functions: · Meet and exceed customer expectations and drive positive sales growth and Brand experience. · Create an emotional connection with every customer by being a passionate Goodwill Brand ambassador. • Confidently give advice to customers based on fashion trends and individual style., • Greet customers at the point of entry communicating social distancing protocol to be observed while in store., • Drive Goodwill brand loyalty through knowledge of Goodwill Rewards program, consistently informing customers of the benefits of participation., • Capture customer data utilizing Company tools and Point of Sale system for the purpose of connecting with the customer, building relationships and personalizing future customer development opportunities., • Perform sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines., • Maintain Brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers., • Execute efficient and effective handling of all merchandise from raw donation production., • Proactively resolve customer concerns consistent with Company policy and focused on positive customer experience. Partner quickly with store leadership team on elevated customer issues. Customer Service: · Verbally great customer and offer assistance within 30 seconds. · Inform all customers of weekly sale color and newly produced color, make announcement every 15 minutes. · Offer customer a shopping cart or basket while in the store. · Keep sales floor and fitting rooms clean and free of clutter, hangers and clothes off the floor. · Answer the phone in a professional manner. Sales Floor Replenishing (Pushing and Placing): a. Push racks, carts and totes of product to the sales floor and place product onto fixtures. If stationed on the register: · Greet all customers with a warm greeting, a smile, eye contact, positive attitude. Promote the Goodwill Rewards program, Round Up program, and discuss our Mission. · Thank each customer for their purchase, hand them the receipt, invite them back to the store · Keep register area clean and free of clutter. If stationed at point of entry as the Social Distancing greeter: · Provide social distancing/one way traffic guidelines, promotional greeting and offer a sanitized shopping cart/basket when requested. · Allow up to the maximum amount of occupancy in the store at a time by counting each customer as they come in. Once the maximum is reached only allow a new customer in when one exits. The maximum occupancy will be posted and reiterated by the opening manager. · Informs the customer that masks are required to be worn at all times while in store. · When a new customer is allowed entry into the store the greeter will sanitize the shopping cart/ basket to provide to the customer. Activities are subject to change to meet business needs with management approval. Qualifications: The following qualifications are required: · Minimum 1+ year experience in retail sales or customer service required. · High School Diploma, equivalent or combination of education and relevant experience required. Skills Required: • Proven ability to drive and exceed individual and store results., • Proven ability to build lasting relationships with customers and colleagues., • Ability to adapt to and engage with different customers., • Strong interpersonal and communication skills with customers, sales leadership team and colleagues., • Demonstrated collaborative skills and ability to work well within a team., • Ability to receive feedback and take action when appropriate., • Accuracy and attention to detail required., • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays., • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Special Working Conditions: Describe unusual working conditions or environmental factors. In addition to the functions described above, this role may include other responsibilities and duties as assigned on occasion, based upon Goodwill NYNJ needs or requirements. Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. WORKING ENVIRONMENT: · Material and equipment used: Computers, faxes, copiers, phones. · Travel requirements: minimal · Hazardous exposure category: Place an “X” in the appropriate category for the role: I. __X___ involves an inherent potential for contact with blood, body fluids or tissues. Appropriate protective measures are required for every employee engaged in Category I tasks. II. __________ Involves no exposure to blood, body fluids, or tissues, but potential exposure in usual work. Employees performing Category II tasks don’t need to wear protective equipment, but they should be prepared to put on protective equipment on short notice. III. __________ involves no exposure to blood, body fluids, or tissues, although situations can be hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids. PHYSICAL REQUIREMENTS LIFTING REQUIREMENTS- Place an “X” in the appropriate level for the role.

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