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  • Support Engineer
    Support Engineer
    5 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • HVAC Service Tech
    HVAC Service Tech
    9 days ago
    $30–$40 hourly
    Full-time
    Clifton

    Pacific Air HVAC LLC is a small business in Clifton, NJ. We are professional, agile and our goal is to adapt and grow as HVAC progresses throughout the years. Job Overview: We are seeking a skilled HVAC Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing HVAC systems in residential and commercial properties. Responsibilities: • Install, maintain, and repair complete HVAC systems., • Perform equipment repairs and general property maintenance tasks., • Interpret schematics to troubleshoot and resolve issues., • Provide field service support as needed., • Utilize van for transportation to service locations., • Conduct appliance repair as required. Requirements: • Proven experience in HVAC/R system maintenance., • Proficiency in equipment repair and property maintenance., • Knowledge of air conditioning systems., • Ability to interpret schematics for troubleshooting., • Field service experience., • Valid driver's license for van driving requirements. If you are a dedicated HVAC Technician with a passion for delivering quality service, we invite you to apply. Join our team and contribute your expertise to ensure optimal functioning of HVAC systems in various settings. Job Type: Full-time Pay: $30.00 - $40.00 per hour Experience: HVAC Service Technician : 5 years (Required) Ability to Commute: Clifton, NJ 07011 (Required) Ability to Relocate: Clifton, NJ 07011: Relocate before starting work (Required) Work Location: In person

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  • Customer Service Manager
    Customer Service Manager
    2 months ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    2 months ago
    $16–$22 hourly
    Full-time
    Fair Lawn

    Front Desk Receptionist/Administrative Assistant We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Skills Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus' ' Financial Duties: Expense reports Processing payments Billing Setting: Other COVID-19 Precaution(s): Remote interview process Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Ergonomic Workspace: No This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma Work Remotely Temporarily due to COVID-19 This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Detail-oriented -- would rather focus on the details of work than the bigger picture Job Type: Full-time Schedule: Monday to Friday Ability to Commute: Fair Lawn, NJ 07410 (Preferred) Ability to Relocate: Fair Lawn, NJ 07410: Relocate before starting work (Preferred) Work Location: In person Application settings Application method Email Require resume

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  • Bookkeeper/Accounting Clerk
    Bookkeeper/Accounting Clerk
    2 months ago
    $19–$25 hourly
    Full-time
    Lincoln Park

    We are living our Purpose – To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals. Job: Accounting Clerk Department: Store Office Supervised by: Store Manager, Store Owner Job Summary: To work with integrity and proficiency while handling all accounting functions. Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to the following: • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language., • Ability to perform math and calculations skills., • Ability to stand/walk for the duration of a scheduled shift., • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs., • Ability to work with fresh, dried and/or processed products, spices and powered substances without negative allergic consequences., • Ability to work in varying temperatures., • Ability to tolerate dust and chemical agents during routine housekeeping duties., • Ability to interact with Customers and vendors in a friendly and helpful way., • Ability to work cooperatively with others., • Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: • Maintain a clean, neat, organized and safe work environment., • Managing accounts payable using accounting software and other programs., • Analyzing workflow processes., • Establishing and maintaining relationships with new and existing vendors., • Analyzing incoming invoices for accuracy., • Processing transactions and performing accounting duties such as account maintenance, recording entries., • Competency Word and Excel., • Coordinate with store personnel to support financial accuracy., • Properly communicate and utilize listening skills., • Perform all duties in accordance with Local, State and Federal regulations as they pertain to Bookkeeping operation., • Understand and adhere to Company shrink guidelines as relates to departmental operations., • Understand operation of cash register and follow all cash handling procedures., • Make change with all denominations of American currency., • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations., • Reporting any suspicious activity or mishandling of funds., • Be familiar with the functions of the digital processing equipment and be able to differentiate between various types of images and related merchandise (if applicable)., • Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements., • Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products., • Complete all applicable department training programs., • Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)., • Maintain punctual and regular attendance., • Work overtime as assigned., • Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines., • Work cooperatively with others., • Perform other duties as assigned.

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