Trabajos call center manager en New Rochelle, New YorkCrear alertas

Job DescriptionJoin Our New White Plains Team! Air Culinaire Worldwide, a leading private aviation catering and concierge services company, is hiring for our brand-new White Plains kitchen in Armonk, NY! Our fully renovated facility is scheduled to open in Mid-November 2026, and we’re looking for talented, passionate, food-service and customer-focused professionals to join our growing team. ✈️ What to Expect: Work in a newly built, state-of-the-art kitchenBe part of a dynamic team serving the private aviation industryBring your culinary, food-service, hospitality, and customer-service talents to an exciting environmentTraining and initial work will take place at our Teterboro facility in Carlstadt, NJ until the new White Plains kitchen officially opensIf you’re passionate about food, hospitality, service, and exceeding customer expectations, we’d love to hear from you! ???? New Kitchen: Armonk, NY???? Training Location: Carlstadt, NJ???? New Facility Opening: November 2026 Come grow with Air Culinaire Worldwide and be part of something special from the beginning!Job Purpose: The Sous Chef is responsible for managing the kitchen staff in the absence of the General Manager and oversees the preparation of hot food and related inventory levels of the kitchen. The Sous Chef will be an on-site problem solver in the event of situations arising that require immediate action, and the Sous Chef will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost. Responsibilities and Associated Duties: Under the direction of the GM/Kitchen Management staff, the Sous Chef’s primary responsibility is to oversee the preparation of hot food and related inventory levels of the kitchen while maintaining Air Culinaire Standards. • Quality Control each order for adherence to Corporate and Government guidelines., • Maintain consistency in food quality standards., • Rotate all products. Label and date all food in kitchen., • Use preventative maintenance with all kitchen equipment., • Train all kitchen staff on potential hazards and general safety and SOPs., • ACW is utilizing Shipday for all its logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery. Cell phones are made available for all company business related tasks., • Dress professionally and within the guidelines of Company procedures including the company approved uniform., • Carry company provided cellphones/radios at all times when on duty out of the office and communicate with your local operation and the company call center as required or needed., • Exhibiting a keen understanding and demonstration of hospitality principles., • All other duties as assigned by the General Manager. Measures of Success: Smart Goals- success will be measured using the Smart Goals, which are established annually, just prior to the new Fiscal Year starting which include: • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • Teamwork Commitment Knowledge, Experience and Skill Requirements: • Four-year culinary degree preferred., • Individual must have 5-7 years of experience in a kitchen environment within a catering or fine dining establishment., • A current Safe Food Handling Certificate., • Strong knowledge of proper food handling procedures and government regulations regarding the food code., • Culinary preparation and excellent knife skills are a must., • Demonstrated ability to work well with others in a team-driven, fast-paced environment is essential., • Supervisory experience preferred., • The Sous Chef must have an excellent driving record.OPERATIONAL DEMANDS, • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job., • Flexibility required to work weekends and holidays. LANGUAGE SKILLS • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. MATHMATICAL SKILLS • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING SKILLS • Ability to apply good judgement understanding to carry out instructions furnished in written, oral, or diagram form. PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee is required to stand and walk., • The employee must lift and/or move up to 40 pounds.Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. Benefits Package: • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life.

Montefiore Medical Center's distinguished Gastroenterologists perform approximately 14,000 procedures annually, using the most advanced endoscopy and colonoscopy technology to treat disorders of the digestive system. Through the support of our researchers, our physicians have access to the most advanced technology, treatments and diagnostics in gastroenterological care, especially colorectal and liver cancer . First, a member of the Gastrointestinal Division thoroughly evaluates each patient, educates the patient about his or her condition and treatment options, and determines a treatment plan. If an endoscopy is required, the patient receives the procedure at the endoscopy unit or at our nearby Ambulatory Endoscopy Center. Most of our physicians have spent their entire careers at Montefiore and have extensive clinical experience in a broad range of specialties. As physicians committed to prevention and treatment of digestive diseases, we provide a full range of diagnostic and therapeutic services and treat everything from gastroesphageal reflux disease or heartburn to acute liver failure. Although we treat patients with hundreds of types of Gastroenterology and liver diseases each year, some of the more common conditions we see include: • Motility, • Acute liver failure, • Chronic liver conditions such as viral hepatitis, cholestatic disorders, metabolic liver diseases, malignancies, chronic liver diseases and vascular disease, • Management of complications of portal hypertension or abnormally high blood pressure in the veins that carry blood between the intestines and the liver, • Gastroenterological diseases such as Cirrhosis, Crohn s Disease and Pancreatitis We are currently seeking a Board Eligible/Board Certified Gastroenterologist with Fellowship training in Motility studies. The incoming physician will provide the management of patients with all gastrointestinal motility disorders and the conduct of gastrointestinal motility tests. The candidate should be proficient in diagnosing and treating all motility disorders and have experience in the performance of anorectal manometry, Bravo pH testing, breath testing, esophageal manometry, and esophageal impedance testing. This is primarily an outpatient opportunity with 6-8 weeks per year General Gastroenterology inpatient consult service with outstanding GI Fellows 6 weeks per year and night/weekend bleed team coverage (with fellows) only 1:7. Currently, we are seeing an average of 15-20 motility cases/week. You will be based at our main campus, Moses; the teaching hospital of Albert Einstein College of Medicine. In addition to your clinical responsibilities, there is an opportunity to teach Fellows, Residents and medical students in addition to be involved in our clinical and translational research programs. Highly competitive salary commensurate on experience with benefits including wRVU bonus structure, paid malpractice, LTD, STD, medical, dental and vision insurance. To be considered, please send an updated copy of your CV to Recruiting Manager, John C. Pinto at or call for more information. Montefiore () is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Emergency Medicine The Emergency Department at Montefiore Medical Center is one of the top five busiest in the United States and the most-visited in the state of New York. Drawing approximately 275,000 visits from patients age 21 and over each year from Westchester, Manhattan, Connecticut, and the Bronx, our Board-Certified physicians' dedication to providing excellent emergency services to the surrounding community is unsurpassed. Patients come to our Emergency Department with a broad spectrum of ailments and injuries, ranging from cold symptoms to heart attacks. Our cardiac services are particularly remarkable, as we offer the highest possible level of care, with the availability of emergent cardiac catheterization 24x7, an Arrhythmia service, a Congestive Heart Failure service, and the performance of cardiac transplants. Additionally, we are a recognized leader in stroke services, with a specialized team of stroke specialists, much like our cardiac group. On call 24/7, seven days a week, our stroke experts cater to patients who are candidates for thrombolysis, the powerful clot buster medication. In collaboration with Albert Einstein s Clinical Research Training Program, the ED has produced 4 NIH funded Clinical Investigators in Emergency Medicine along with more than 100 peer reviewed publications during the past several years, focused primarily on the measurement and management of acute pain. We are seeking a Board-Certified Emergency Medicine trained provider to join our collegial team of 32 physicians at our Moses or Wakefield campus in the Bronx, NY. Variety of shift choices: 8, 9, 10 or 12 hours. 1542 clinical hours per year. This provider should be operationally focused and have experience leading teams including a fully trained support staff of 21 PAs, 11 NPs and over 87 RNs, LPNs and PCTs. In addition to a highly competitive salary range of $270,000-315,000, we offer an addition bonus and productivity incentives. We also offer a full benefit package including paid malpractice insurance and academic appointment at Albert Einstein College of Medicine. For immediate and confidential consideration, please send updated CV to Recruiting Manager, John C. Pinto at . Montefiore () is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Pediatric Imaging Faculty Position in New York City. High Academic Salary! The Department of Radiology at Montefiore Medical Center is seeking an ABR-certified/eligible full time radiologist to join the Division of Pediatric Radiology. Salary and benefits are highly competitive. Hybrid/In-house work hours are available. The candidate should have completed a pediatric radiology fellowship with an ABR CAQ in pediatric radiology or be CAQ eligible. The Division of Pediatric Radiology is primarily based at the Children s Hospital at Montefiore (CHAM), a busy major academic institution having 193 beds, serving a diverse urban and suburban population located in the Bronx- a short drive or public transit commute from Manhattan and also easily accessible from Westchester County, Long Island, Connecticut and northern New Jersey. Pediatric patients receiving care at the Children s Hospital at Montefiore are served by the general Pediatric Radiologists, as well as by sub-specialists in Nuclear Medicine, Cardiac Radiology, Neuroradiology, Neuro-Interventional Radiology, MSK, and Interventional Radiology. The Radiology Department has multiple state of the art ultrasound(including contrast ultrasound), CT and MRI equipment(including the Hyperfine portable MRI housed in the PICU). In addition to imaging performed at CHAM, pediatric radiology studies at several other surrounding hospitals and imaging centers are fed into our division. The Pediatric Radiology division also offers a one year fellowship. The ideal candidate will participate in teaching fellows, residents and medical students. The faculty regularly participates in a multitude of conferences including weekly NICU, PICU, Pediatric Surgery and Pediatric Tumor Board Conferences, Pediatric Radiology conferences and monthly Multidisciplinary Liver/GI Conferences, Pulmonary, GU and Rheumatology conferences There are also ample opportunities for research. Academic rank at the Albert Einstein College of Medicine will be commensurate with experience. Applicants must be eligible for and be able to obtain a NY state medical license prior to their start date. At Montefiore, DOING MORE means building on a history of firsts to create the future of healthcare. For over 100 years, we ve been pushing the boundaries of medicine with innovations such as the intravenous cardiac pacemaker and one of the nation s first pediatric kidney transplants. Pediatric liver transplantation and on the horizon, pediatric heart transplantation, are also done at CHAM. As we continue to move forward, we seek professionals who want to join our team of leaders and trailblazers to advance the health of our communities in the Bronx, Westchester, and the Hudson Valley. In addition to a competitive salary of $450,000-$525,000, we offer the opportunity to make more income with additional call responsibilities and productivity incentives. LTD, STD, paid malpractice, health, dental, vision and a 403(b) are also offered. Qualified candidates should e-mail a CV and cover letter summarizing their interest and background to John C. Pinto, Recruiting Manager at and John Amodio MD, FACR, FAAP, Chief of Radiology at CHAM, at Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

The Children s Hospital at Montefiore (CHAM) and the Albert Einstein College of Medicine, with the Department of Pediatrics is currently recruiting a Chief of the Division of Pediatric Emergency Medicine. The Division Chief provides overall clinical leadership for all components of the Division of Pediatric Emergency Medicine (PEM). In addition to the administrative responsibilities of this position, the individual will share in the clinical responsibilities with the 20 full-time faculty, per-diem physicians, as well as 6 Advanced Practice Providers. The successful candidate will be Board Certified in Pediatric Emergency Medicine with strong clinical and leadership experience. This leader will be responsible to develop and implement the clinical, educational, academic, research, and advocacy goals of the institution for PEM. He/she will have administrative, academic, and clinical practice management experience within a complex, pediatric tertiary care medical center. We seek individuals with strong emotional and social intelligence and a demonstrated ability to connect with others in a meaningful way at all levels of the organization. The Pediatric Emergency Division at CHAM is one of the busiest pediatric emergency programs in the Northeast, caring for approximately 60,000 children each year. Our faculty is one of the largest groups of fellowship-trained and sub-board-certified emergency medicine physicians on the East Coast. Our attending physicians are present in the Emergency Department 24 hours a day, seven days a week. Multidisciplinary care is an integral part of PEM at CHAM. We offer a full array of pediatric subspecialty programs, both medical and surgical, offering care to children on the inpatient units as well as in a variety of ambulatory settings. Patients have access to a variety of psychosocial and educational support services, including an extensive Child Life Program and Child Protection Services if needed. CHAM has the most advanced diagnostic and therapeutic equipment to manage infants as small as six pounds up to adolescents extending to 21 years of age and any severity of illness. Our leading-edge clinical pediatric treatment areas include an asthma treatment suite, an axial computed tomography (CT) scanner and magnetic resonance imaging (MRI) machine. All rooms contain state-of-the-art resuscitation technology and a noninvasive digital computer that monitors the patient's heart and respiratory system. In addition to providing quality care to our patients, PEM is engaged in a variety of investigative research projects. From pediatric pain management to limiting radiation exposure with point-of-care ultrasounds, our specialists focus on creating therapies that offer the best treatment for our patients. We follow the latest evidence-based guidelines for asthma management and care, and we have standardized care for fever in newborns and created innovative techniques for pain reduction management in children. Interested candidates should email a cover letter and CV to: Recruiting Manager John C. Pinto at or call The Children s Hospital at Montefiore (CHAM) is a premier academic children s hospital, nationally renowned for its clinical excellence, innovative research and commitment to training the next generation of pediatricians and pediatric subspecialists. CHAM has recruited some of the world s leading pediatric specialists and child health investigators and implemented the latest medical technologies to deliver the highest quality and safest healthcare with compassion and sensitivity to the needs of the children, families and communities we serve. Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Cardiac Electrophysiology Position At the Montefiore Einstein Center for Heart and Vascular Care, we realize our patients with cardiovascular disease are eager to return to their lives, families and friends as quickly as possible. Our skilled and experienced cardiologists are committed to the treatment and prevention of cardiovascular disease through leading, innovative therapies and clinical best practices many of which are offered to our patients before they become generally available at other hospitals and heart centers. Our remarkable team of specialists is dedicated to patients with all stages and types of heart disease, including many who believe they are without options. Our physicians openly and regularly discuss conditions, treatment options and procedure details with our patients and their families. We listen to their concerns and encourage them to ask questions. We have a responsive staff of doctors, nurses and support personnel who are accessible to help patients navigate every step of their journey. Innovation As the home of the world's first transvenous pacemaker system, Montefiore remains at the forefront of cardiac electrophysiology. The Cardiology Division have received significant research funding from the National Institutes of Health to study the genetics of heart disease, the molecular biology of heart muscle, the causes of heart failure and the most innovative techniques for pacing and ablation. We continuously seek out minimally invasive solutions for complex conditions to help ensure the quickest recovery possible. Through our innovative procedures and treatments, the Heart and Vascular Center pushes the boundaries of current research and continues to redefine the field of cardiology. Led by Dr. Luigi Di Biase, MD, PhD, the Section of Electrophysiology is seeking a Board Certified/Board Eligible Interventional Cardiologist to join our collegial team. The incoming candidate should have exceptional clinical skills in complex ablations, device implantation, left atrial appendage closure, as well as remote monitoring of devices. In 2021, this extremely busy department performed over 1200 ablations and 1000 implantable devices. The section is intimately involved in numerous clinical trials in cardiac electrophysiology. This position is system wide and therefore the candidate will be credentialed at all of our electrophysiology sites, including Moses, Weiler, White Plains Hospital and Nyack. Special interest in clinical and/or translational research and teaching are important qualifications being sought from candidates applying for this position. For immediate consideration, please send cover letter and updated CV to Recruiting Manager, John C. Pinto at or call for more information. Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Job DescriptionPosition Summary: Serves as a fundamental member of the health center operations and clinical support team. Successfully completes assigned support tasks under supervision of center management and licensed clinical staff. Provides essential assistance to maximize center flow, patient satisfaction, safety of PPHP’s services, and internal customer service. Essential Functions: Administrative: • Assist with front desk office functions including receipting and registering patients, photocopying, faxing, phone call and mail handling, scanning and all other assigned administrative support tasks., • Handle all front desk functions as assigned including patient reception, check-in/ check-out, observation and maintenance of the waiting room, and observe and report back to center management to assist with patient flow and customer service., • Receive and make phone calls, handle mail and deliveries to the center as assigned; assures supplies are received and unpacked according to procedures. Demonstrate proficiency in the electronic health record and practice management system., • Explains and offers available entitlement programs to patients and assists in enrolling them., • Assemble any necessary paperwork (such as instructional packets) and any fundamental chart information for clinical staff., • Handle lab results under supervision, including calling patients with results and scheduling any required returns to medical center visits., • Maintain electronic and medical chart functions as assigned including filing, scanning, purging, archiving., • Maintain knowledge of and comply with agency security procedures and protocols., • Demonstrate flexibility and teamwork; understand the interaction between this position and others with whom the position works directly and indirectly., • Participate in all center efforts to meet, adhere to and manage center fiscal goals relative to revenue and expenses., • Perform other duties as assigned. Clinical: Under supervision and direction of licensed staff and as per need of assigned center:, • Complete support functions for patient assessment including laboratory services and testing, vital signs assessment, readying patient for exam and treatment, setting up of trays, etc., • Educates patients for both medication and surgical abortion., • Draws blood and handles specimens correctly (i.e. correct vials, universal precautions) and complete appropriate laboratory requisitions., • Provides urine pregnancy testing, HIV testing and any other PPHP approved laboratory testing and completes any appropriate laboratory requisitions., • Obtains and records patient vital signs., • Provides accurate and complete information/ education to clients concerning the risks and benefits of family planning methods, basic reproductive and family planning services offered by PPHP, and the availability of related services within PPHP., • Conducts interviews with patients and assist them in understanding and completing medical histories, consent forms, and other information related to their visit. Provides contraceptive supplies, information and instructions for their use, as appropriate and delegated by the Senior Clinician/Clinician., • Assists in the clerical and informational tasks related to proper follow-up of patients according to the protocols and procedures of PPHP., • Performs options counseling., • Cleans, prepares and stocks exam rooms, sterilizes instruments according to OSHA and PPFA standards., • Ensures, through a professional, open, and courteous manner, that each patient receives the care and information he or she needs., • Assists in the referral of patients to other services provided by PPHP or other agencies in the community, as indicated., • Assists in the maintenance of an efficient, clean and comfortable Center facility., • Takes personal responsibility to remain informed about family planning methods, abortion and other services offered by PPHP; PPHP protocols, policies and procedures; and to request training and continuing education as needed., • Participates, as assigned, in routine Center chart audits and quality assurance procedures., • Provides support and direction to Center volunteers as needed and directed by the Health Center Manager., • Perform other duties as assigned. Non-Essential Functions: • Participates in Inventory Management of the center under the direction of the Health Center Manager., • Attends center and agency meetings and trainings as appropriate., • Performs bank deposits in absence of supervisor as assigned., • Assists with State Benefits program applications follow up as assigned., • Regularly checks personal PPHP email account for important agency-related communications, at least every 24 hours. Qualifications: Experience, Education and Licensure: • Completion of an accredited high school program or equivalent required; further education, training, and/or certification preferred., • Additional training and/or education in reproductive health or medical services desirable., • Previous professional experience with the provision of family planning services preferred., • Previous medical laboratory and/or counseling experience desirable, as well as familiarity with computer databases., • Knowledge of basic principles of patient care and of duties and responsibilities of HCA I position., • Able to work in a fast-paced environment and pay close attention to detail., • Skilled in verbal and written communications in English., • Able to work evening and weekend hours, and to work at other PPHP Centers, as needed., • Able to assist patients with completion of medical forms., • Able to commit to the efficient and customer-oriented provision of services, and to the operating goals and philosophies of PPHP.

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease, translating scientific research into high-quality food products for patients nationwide. Our evidence-based approach brings the best of the clinical and culinary worlds together to help people eat better, feel better, and live better one meal at a time. By joining Epicured's Finance team, you will play a critical role in supporting the financial operations behind innovative healthcare programs, including New York's Section 1115 Medicaid Waiver initiative. This position offers the opportunity to solve complex reconciliation challenges, strengthen financial processes, and help scale systems that directly support patient access to Food as Medicine programs. About Epicured Epicured helps prevent and manage chronic disease through medically tailored nutrition, combining clinical research with culinary expertise to improve health outcomes nationwide. Join a mission-driven team working at the intersection of food, healthcare, and technology. Position Overview Epicured is hiring a Manager, Member Experience Team to lead our Member Experience Team supporting New York’s Medicaid Section 1115 Waiver program. In this role, you’ll oversee daily operations and drive key initiatives across our Screening and Navigation, Social Care Coordination, and Member Support functions to support the entire Medicaid member journey from activation through retention. This role, reporting to the VP of Customer Experience, is ideal for someone who is an experienced people leader, comfortable managing a team in a high-volume, compliance-driven virtual contact center environment. Key Responsibilities Oversee daily operations of a multi-functional contact center supporting NYS 1115 Waiver Medicaid services, ensuring service quality, efficiency, and compliance across all member-facing functions. Lead, coach, and develop a team of Social Care Coordinators, Screeners, Navigators, Intake Coordinators, Member Case Managers, Care Management staff, and Retention Coordinators. Partner with Team Leads to monitor team performance, provide real-time guidance, and ensure consistent adherence to workflows, productivity targets, and quality standards. Administer and manage staff scheduling to ensure adequate coverage across all contact center functions and member service hours. Monitor key performance indicators (KPIs) across teams, identify trends, and implement corrective action plans to improve outcomes and member experience. Ensure all teams operate in full compliance with Medicaid, HIPAA, NYS DOH, and NYS 1115 Waiver program requirements, including documentation and privacy standards. Collaborate cross-functionally with clinical, operations, and network partners to support closed-loop referral processes, member engagement, and continuity of care. Manage escalations from Team Leads and staff, serving as the primary point of resolution for complex member or operational issues. Support onboarding, training, and ongoing professional development of contact center staff in coordination with HR and program leadership. Prepare and present regular operational reports to senior leadership, highlighting team performance, capacity, member outcomes, and program trends. QualificationsRequired High school diploma (Associate degree preferred) 5–7 years of experience in customer service, call centers, social services, care navigation, or related fields Experience managing a team of 10+ people Experience in a virtual contact center environment (Five9 preferred) Strong communication and member engagement skills Ability to manage high-volume interactions in a compliance-driven setting Preferred Experience with Medicaid, Social Care Networks (SCNs), or health-related social needs (HRSN) programs Background in healthcare, care coordination, patient support, or community-based services Bilingual English/Spanish or multilingual candidates encouraged to apply (Spanish, French, Mandarin, Hindi) Compensation & Benefits Pay: $60,000–$65,000/year, based on experience Benefits: 401(k) Medical, dental, and vision insurance Employee meal discounts Equal Opportunity Employer Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply through the job board. Questions may be directed to careers@getepicured.com.

Job DescriptionRole Summary Elevate your clinical career as a Lead Cardiovascular Invasive Specialist in a high-acuity, award-winning heart center. Working under the direction of Invasive Cardiologists and the Nurse Manager, you will be a vital leader in the Cardiac Catheterization Lab. This role combines elite technical expertise with operational oversight, as you coordinate daily workflow, mentor staff, and ensure the highest standards of safety during complex procedural interventions. If you are a highly skilled professional looking to influence patient outcomes through clinical excellence and peer leadership, this is an inspiring opportunity to join a premier healthcare team. Key Duties: Operational Leadership: Provide daily oversight of room assignments and staffing coordination; assist with schedule adjustments to ensure smooth lab operations during high-volume or emergency periods. Clinical Excellence: Function as the lead specialist during complex Cath and EP lab procedures, including interventions, ablations, and device implants. Technical Mastery: Operate and troubleshoot advanced imaging and therapeutic equipment (IVUS, ICE, FFR/IFR, RF generators, and mapping systems). Staff Development: Act as a mentor and preceptor, participating in the hiring and onboarding of new staff while delivering ongoing training to support clinical competency. Quality & Safety: Oversee equipment maintenance, quality control checks, and radiation protection; assist with department audits and continuous quality improvement projects. Inventory & Vendor Relations: Manage high-cost devices and procedural supplies in collaboration with Materials Management; coordinate equipment trials and staff education with vendors. Professional Communication: Lead daily huddles and case briefings, ensuring accurate procedural documentation and revenue integrity through charge audits. Required Qualifications Education: Graduate of a certificate or degree program in health science (e.g., Cardiovascular Technology, Radiologic Technology, Ultrasound, Respiratory Therapy, Nursing, or Paramedic/EMT). Training: Successful completion of a scrub technician training program or a hospital-based training program. Licensure/Certification: * Current RCIS (Registered Cardiovascular Invasive Specialist) or RCES (Registered Cardiac Electrophysiology Specialist) is required. BLS and ACLS (American Heart Association) required. Professionalism: Demonstrated clinical judgment and a commitment to ongoing professional development. Desired Qualifications Advanced Education: Bachelor of Science degree preferred. Experience: At least 5 years of experience as a scrub technician or cardiac technician is highly preferred. Leadership: Proven ability to apply new concepts and skills in a fast-paced, high-stakes invasive cardiology environment. Location and Work Type Setting: Hospital (Cardiac Cath Lab) Location: White Plains, NY Work Type: Full-Time | Direct Hire Schedule: Varied Day Shifts (7a-5p, 8a-6p, 9a-7p, or 10a-8p); Includes off-hours, weekend, and holiday on-call duties. Total Rewards: Full suite of health benefits and robust retirement plans. If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

Job DescriptionJob Description: About White Plains HondaWhite Plains Honda is a leading automotive dealership committed to providing exceptional customer service and a supportive work environment. We are currently seeking an experienced Automotive BDC Manager to join our team and lead our Business Development Center (BDC) Consultants to success.Job DetailsSalary: From $120,000 to $130,000 a yearJob Type: Full TimeLocation: White Plains, NY 10606ResponsibilitiesSupervise and manage BDC Consultants to meet department metrics for customer contacts, appointment setting, appointment shows, and sales.Maintain and increase return on investment (ROI) levels as set by the company.Support the sales process for vehicles, service, aftermarket, and finance products.Assist with training sales and BDC staff on e-Sales office functions.Communicate effectively with customers via telephone and email.Measure and maintain performance levels according to company standards.Prepare and submit all required reports promptly.Manage employee schedules and oversee time clock reporting for payroll accuracy.Monitor and report appointment shows and sales by BDC Consultants for commissions and bonuses.Handle hiring, evaluating, managing, counseling, terminating, and disciplining of BDC personnel.Utilize CRM and lead management tools efficiently.Implement and train employees on processes related to BDC operations.Maintain knowledge of sales processes, company philosophy, and product offerings.Follow company behavioral expectations aligned with White Plains Honda’s vision and values.Work Environment and ScheduleThis is a full-time position based in White Plains, NY. Flexible availability is required to meet department needs. Job Requirement:QualificationsPrevious experience working in an automotive dealership is required.Proven sales experience preferred.Comfortable working in a call center environment.Strong computer skills, including proficiency with CRM software, internet tools, Microsoft Outlook, Word, and Excel.Ability to organize, prioritize, and manage multiple tasks simultaneously.Strong team player with a professional demeanor.Flexible availability to support department operations. WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!

Incoming Telephone Call (ITC) Enumerator Manager for the National Data Collection Center. Monitor calls with assistance from the coaches to ensure NDC standards are met. Work with members of the National Data Center leadership team including Trainers and Coaches to support a positive enumerator expe

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. Osborne has opened its first transitional housing and reentry program, The Fulton Community Reentry Center (Fulton). Fulton will provide 140 beds of transitional reentry housing to formerly incarcerated men who would otherwise be homeless after discharge from a correctional facility. Fulton will also provide onsite reentry services, including case management, benefits enrollment, employment, health, and substance use disorder treatment. The facility operates 365 days on a 24-hour basis daily, including evening and weekend hours (some positions will require non-traditional work hours). We are seeking a full-time Shift Supervisor to join our Fulton Team. The Shift Supervisor provides shift coverage and is on-call nights, weekends, and holidays. This position is responsible for working various shifts and maintaining emergency coverage where necessary. The position ensures the overall operation and safety of the facility. The Shift Supervisor reports to the Assistant Security Manager. The Shift Supervisor position requires flexibility with scheduling as this position will require evening/overnight and weekend availability. Salary range: $28.85-$30.22 • Supervise Residential Aides, • Assist in scheduling staff and ensuring 24-hour coverage, • Maintain, revise, and update operations logs, records, and forms, • Ensure the security of the premises and perform access control., • Perform regular and frequent foot patrols of the entire facility., • Promptly advise appropriate supervisors (Operations Manager and Program Director) of problems or concerns., • Schedule daily assignments for subordinates, and monitor their performance., • Complete Safety Monitor performance evaluations, progress reports, disciplinary memos, and shift assignments., • Interact with all clients in a professional and productive manner., • Supervise shift, overseeing and performing crisis intervention and addressing operational problems., • Supervise and perform all regular client service and reporting tasks., • Schedule daily and weekly assignments, monitor functions and participate in the rotation of task assignments., • Perform special assignments and shift specific responsibilities as assigned, assuring the provision of services and compliance with regulations and policies., • Produce and provide daily census, • Provide clear direction, information, and assistance to clients, client visitors, vendors, and employees in a professional, pleasant, and courteous fashion regularly and during emergency situations, • Ensure that all life safety systems and related equipment are fully functional, • Search all residents, staff, visitors & residential rooms & common areas of the facility via magnetometers, hand-held wands, and x-ray baggage scanners., • Willingness to become trained in Safe Crisis Management (SCM) by Osborne Staff., • Cover any shift vacancies as needed, • Perform additional duties as assigned., • High School Diploma or equivalency., • New York State Security Guard Registration Card., • 16-Hour On-The-Job Security Guard Training Certificate., • First Aid / CPR Certificate, • Must have FDNY F80 & F02 Certifications, or obtain by the start date, • NYS valid driver's license, • Strong oral and written communication, time management, and organizational skills are necessary., • Must maintain professional appearance and behavior of conduct at all times t, • Must have good interpersonal skills with the ability to communicate effectively, both written and oral., • Knowledge of community resources., • Ability to make sound decisions and resolve conflicts., • Deal calmly in crisis situations and handle multiple tasks effectively under pressure with minimum supervision, • Work collaboratively well with diverse groups., • Proficiency with computer skills and be able to formulate incident reports., • Must be able to work flexible shifts, weekends, and overtime if necessary. Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie's value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance. This role is field-based and candidates should live within a reasonable distance from the primary city. Territory includes Albany + White Plains, New York and the state of Vermont. Talent will be hired at a level commensurate with experience. • Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach., • Proven track record of success in selling and solid presentation skills. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Understands and leverages findings to develop sales strategies., • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments., • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements, • Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings, • Driving a personal auto or company car or truck, or a powered piece of material handling equipment, • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

Locations Available: Odyssey House Leadership Center 309-311 6th Street New York, NY 10003 EDGECOMBE RESIDENTIAL TREATMENT PROGRAM 611 Edgecombe Avenue New York, NY 10032 Lafayette 1264 Lafayette Avenue Bronx, NY 10474 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all agesand across all five boroughsbeat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Salary Range: $90,000-120,000 Major Functions: The Director of Residential Treatment Program (OASAS) is responsible for the day to day operation and coordination of an OASAS 819 certified and funded residential services program. She/he is responsible for oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. The Director of Residential Treatment Program (OASAS) is responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards. Specific Duties & Responsibilities: • Develop and monitor program systems, policies and procedures., • Maintain good relations with and act as liaison to the state monitoring agency., • Act as liaison to funding and referral sources, the community-at-large, and the corporate officers., • Assure that all Utilization Review, Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Supervise the maintenance of adequate and up-to-date records on all residents, as well as supervise record-keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Ensure clinical and operational support coverage for facility and maintain on call telephone accessibility on an ongoing basis, • Monitor admissions procedure to ensure compliance with OASAS guidelines, • Accurately submit and review data submitted to HRA STARS., • Responsible for ensuring the overall cleanliness and maintenance of the facility; ensure compliance with safety and physical plant standards., • Prepare all proposals and reports as needed., • Acts as resident advocate, assuring that all residents' rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Prepare monthly reports for the Senior Manager responsible for clinical oversight., • Prepare annual work plan., • Responsible for all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Assures that all program staff members are adequately trained, • Provides and implements formal orientation plan to newly hired direct subordinate staff., • Provides direct supervision for designated staff as per Odyssey House policies., • Prepare written annual evaluations on staff under his/her supervision. Review evaluations of all program staff., • Comply with all OASAS regulations and participate in the certification process., • Conduct regular clinical and administrative meetings with staff., • Provide ongoing training for program staff and participate in Odyssey House in-service trainings., • Lead quality management activities., • Other relevant duties as assigned by the applicable Senior Management supervisor. Requirements: Education/Training and Experience Knowledge, Skills and Abilities • Master's Level Clinical Degree preferred or Bachelor's Degree and 5 years administrative or clinical experience working with target population., • 2 years experience in administration and one year in a clinical, mental health, housing or chemical dependency setting., • Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.)., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs, • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. Overview We are seeking a motivated and experienced Ocular Specialty Representative (OSR) to join our dynamic regional sales team. Reporting to the Regional Sales Manager, this is a position supporting our innovative portfolio of products, on our Pharma team, covering a critical geography in the region. In this role, you will be responsible for managing the Ophthalmology and Optometrist markets within the geography and driving sales growth. You will also develop and sustain strong partnerships with both customers and colleagues with the opportunity to have an immediate impact on our lifelong vision of protecting and enhancing the gift of sight through every phase of life. Responsibilities Use analytical tools to build territory business plans based upon opportunities and strategic direction provided from home office Drive territory performance based upon growth in prescribing and market share Stay current on managed care coverage of products and communicate effectively with health care providers Use and refine clinical selling techniques that will bring value and influence customer thinking about the ways they can provide treatment and manage patients, including: Managing promotional budget and determining expenditures on promotional activities within business plan Visiting ophthalmologists and optometrists based upon established call plan and independent assessment of prescription activity and potential growth Utilizing available samples within FDA guidelines to maximize impact with promotional audience Qualifications Required Education: Bachelor's degree in science, business or other related discipline required; a professional certification in related field combined with ophthalmic experience may be considered in lieu of a degree Required Work Experience: Specialty pharmaceutical sales experience Ability to identify and address customer needs, provide tailored solutions, and effectively drive sales growth within assigned territories Must demonstrate strong interpersonal and collaborative skills with the ability to plan, prioritize, and manage customer accounts, as well as effectively handle administrative responsibilities Excellent written and verbal communication, and presentation skills are required along with strong financial and analytical acumen Ability to build effective relationships with internal and external stakeholders, as well as educate and influence customers Experience using Microsoft Office 365, Salesforce, or other customer relationship management (CRM) applications This is a remote field-based position that typically requires 25%-50% travel, including some overnight travel depending on territory size Must reside within the territory or live within a reasonable distance of territory workload center Must be able to perform all job duties which includes driving in a large geographical territory for long periods of time daily; lifting up to 25 pounds; traveling by airplane and car within the U.S.; standing for prolonged periods of time; and other job-related duties and responsibilities as assigned Must have and maintain a valid driver's license with a driving record that meets company standards Preferred Work Experience: Eye health industry experience Experience with Power BI

The Security Manager is responsible for maintaining the safety and security of clients and staff in a family (with children) shelter operation. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. Proof of COVID-19 vaccination is required. Duties and Responsibilities: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Assist the Facility Manager by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Other job related duties assigned by the Director of Security Experience, Education and Special Requirements: NYS Security Guard license and F80 required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. The Coordinator of Fire Safety and Alarm Systems in Homeless Shelters is required (F80). Valid NYS driver's license required. 24 hour on-call for emergencies. Bilingual English/Spanish a plus Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Practices and promotes the agency's mission statement in every interaction. Assists the Manager in maintaining and supervising Direct Support Professional Staff to ensure they are supporting people to become active participants in every aspect of their lives. Provides direct support as dictated by house staffing pattern and/or house needs. Values and Embraces Diversity in background and experiences for every person in every community. Strive to create an open, inclusive environment in which every employee has the opportunity to flourish. Demonstrates a commitment to understanding cultural differences and supports a culture of diversity, equity and inclusion. Practices and promotes the agency's mission statement in every interaction. Through family and community engagement, Citizens supports people to live the life they choose. Assists Manager with the supervision of Direct Support Professional Staff by assigning responsibilities and specific activities to provide and encourage each person to strive for autonomy and support them to become active participants in every aspect of their lives. Reports to the Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect. Additionally, must follow all agency incident policy and procedures. Reports and documents any events/activities that may hinder the health, safety and well-being of the people that reside in that house (i.e., allegations of abuse, injuries, broken equipment, etc.). Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook and the agency and program training requirements. Successfully completes and maintains AMAP certification and assists the people supported with medication administration according to AMAP policy and procedures. Assists with the maintenance of appropriate records of staff by observing and providing feedback on job performance, documenting issues and informing them of training needs to ensure the ongoing and effective supervision of each employee. Ensures a safe and clean home by providing direction to staff to support people with the completion of household chores and by participating in said household chores as needed. Assists Manager with the completion of daily rounds to ensure the presence, working order and cleanliness of all equipment (i.e. bed equipment, adaptive equipment, furniture and other equipment) needed for the people supported. Assists Manager with conducting physical plant walkthroughs and reports, documents and ensures timely corrective action for any concerns that may hinder the health, safety and well-being of the people that reside in that house (i.e., broken equipment, broken furniture, hazardous conditions, etc.). Provides direct support as scheduled on the staffing pattern and as needed to cover a vacancy or call off via flexing schedule to best meet the minimum staffing requirements of the people supported. Arrives to work by the start of scheduled shift and adhere to agency policy and procedure in regard to call offs. Assists Manager with the management of overtime to ensure quality support is provided to people each day in the most cost effective manner. Accompanies and/or transports people on medical appointments, shopping, recreational outings, programs and any other outing and/or assists with the arrangement of transportation for people by ensuring availability of staffing and agency vehicles to ensure the successful completion of required medical appointments and outings. Assists Human Resources with the recruitment process of new employees by assisting with interviews to ensure that the house is adequately staffed with qualified employees. Assists with the maintenance of weekly work schedules for all staff by assigning shifts based on availability and the particular requirements of each person to ensure that appropriate support is provided at all times. Assists with the maintenance of peoples' bank accounts and expenditures by depositing and withdrawing all monies with the person and reviewing monthly bank statements to ensure accuracy and adherence to individual budgets. Serves as a member of the inter-disciplinary team by attending and participating in all meetings to discuss peoples' progress and to offer and gather information and ideas. Supervises staff to ensure that goals are implemented and documented whether it be via Medisked or paper documentation to include goals, notes, BM and menses charts, transportation logs, etc. Assists Manager with ensuring coordination of supports and services and ongoing communication with day service providers. Performs other duties as assigned by supervisor. This position requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and, therefore, is subject to successful completion of fingerprint/criminal background check. High School Diploma or GED preferred; a valid New York State Driver's License that is also qualified in accordance with agency's insurance standards; one year's experience working with people with ID/DD; good oral and written communication skills; successful completion and maintenance of AMAP status; good organizational and administrative skills and an excellent team player with a positive attitude.

The Assistant Manager will support a team of home-based providers (NPs, PAs, physicians) focused on value-based primary care for older adults. While serving as the lead day-to-day operations coordinator for patient scheduling logistics, ensuring high-quality customer service, and achieving performance targets. This role involves supervising staff, analyzing metrics, and implementing best practices to enhance team productivity and customer satisfaction. This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group. Administrative Leadership: Leading and coaching a team of non-clinical staff members to align priorities with the program's goals. Teams with management oversight include Call Center Agents, Scheduling Coordinators, DME Coordinators, and Front Desk Associates. Provide guidance, training, and support to ensure performance standards are met. Staff Management: Conducting performance reviews, managing human resource topics, and fostering a culture of innovation and open dialogue within the organization. Track key performance indicators (KPIs) and analyze call metrics and referrals to identity areas of improvement and drive results. Quality Assurance: Review quality dashboards, coaching on encounter documentation, standard work protocols, and using data-driven tools to improve patient outcome and service experience. Conduct regular audits of calls and provide constructive feedback to team members to enhance service quality. Patient Interaction: Lead team addressing escalated patient-customer inquiries and complaints, ensuring timely resolution and satisfaction. Reporting: Assist in preparing performance reports for management, highlighting trends and recommendations for improvement. Other Duties: Projects or tasks assigned by House Calls Management Program Management & Strategy: Participates in strategic planning, program development, and budget management. Fosters collaboration across clinical operations, IT, and finance teams. Program Development: Participating in leadership teams to enhance the care model through various projects, and establishing partnerships with healthcare providers, insurance companies, and technology vendors. Master's degree in business management and/or Health Care Administration is preferred. 5-6 years in a supervisory or management role Experience planning, implementing and executing large scale projects Experience with managing Remote Staff Familiarity with Electronic Health Records (EHR) Previous experience in Call Center, scheduling logistics, social services, or Front Desk Operations Skills & Competencies Bilingual: Fluent in Spanish and English (Preferred) Excellent communication and public speaking skills Knowledge of community resources and services in New York City Strong organizational and time management skills Cultural sensitivity and ability to work with diverse, underserved populations Proficiency in motivational interviewing and health coaching techniques Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Job DescriptionJoin Our New White Plains Team! Air Culinaire Worldwide, a leading private aviation catering and concierge services company, is hiring for our brand-new White Plains kitchen in Armonk, NY! Our fully renovated facility is scheduled to open in Mid-November 2026, and we’re looking for talented, passionate, food-service and customer-focused professionals to join our growing team. ✈️ What to Expect: Work in a newly built, state-of-the-art kitchenBe part of a dynamic team serving the private aviation industryBring your culinary, food-service, hospitality, and customer-service talents to an exciting environmentTraining and initial work will take place at our Teterboro facility in Carlstadt, NJ until the new White Plains kitchen officially opensIf you’re passionate about food, hospitality, service, and exceeding customer expectations, we’d love to hear from you! ???? New Kitchen: Armonk, NY???? Training Location: Carlstadt, NJ???? New Facility Opening: November 2026 Come grow with Air Culinaire Worldwide and be part of something special from the beginning Job Purpose: The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Responsibilities and Associated Duties: Under the supervision of the General Manager, the Driver will be responsible for managing the timeliness of the final product that will be delivered to the appropriate location. • The Delivery Driver is responsible for delivering catering orders and concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures., • ACW is utilizing Shipday for all its logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery. Cell phones are made available for all company business related tasks., • Additionally, the Driver will participate in the process of directly serving the ACW customers and obtaining feedback from them regarding our product and service, which they will relay to the General Manager as required., • They will be an on-site problem solver in the event of situations arising that require immediate action, and the Driver will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost., • The Driver is responsible for driving safely under the laws and safety guidelines of the state (s) they drive in and to always be courteous and careful to avoid accidents and dangerous situations while on the road., • The driver is responsible to maintain the vehicle fleet, clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure that the Geotab Device and Key FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run., • Further responsibilities may include picking up supplies as needed in the course of business, small kitchen prep, routine vehicle cleaning and maintenance., • Understand and maintain quality control and food-safety procedures of food products during delivery., • Under the direction of the General Manager, i.e., maintain operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing. Maintain impeccably clean (inside and out) vehicles by utilizing self-service car washes. Page Break • Assist with the assembly of silverware units and stocking of items in the company vehicles., • Meet weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day operations., • Safely operate company vehicles and drive in compliance with all local and federal laws and regulations., • Dress professionally and within the guidelines of Company procedures including the company approved uniform., • Carry Company provided telephones/radios at all times when on duty out of the office and communicate with your local operation and the company call center as required or needed., • Cross-train to be able to prepare or produce food in the kitchen as a secondary duty when business is slow and staffing shortages occur., • The employee will be required to adhere to Federal, State, and Local regulations and requirements that include, but not limited to; Regulated Garbage Training and Execution, Special “on-airport” driver training, airport badging requirements, TSA and Department of Homeland Security confirmations, and more. If any governmental requirements are not completed or up to date, it may cause ineligibility to perform the job description duties, leading to termination or job reassignment., • All other duties as assigned by the General Manager. Measures of Success: Annual Performance Review- success will be measured using results of the Annual Performance Review (2X per- year), which are established bi-annually, just prior to the new Fiscal Year starting & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and our Core Service Goals: Stellar Customer Service • Integrity & Accountability, • Entrepreneurial Spirit, • Teamwork Commitment Knowledge, Experience and Skill Requirements: • A High School diploma is required., • Previous face-to-face customer service experience in the aviation, food services, or hospitality industry is essential., • The individual must possess excellent verbal and written communications skills., • Must possess a sense of urgency at all times and be able to work in a fast-paced environment while maintaining attention to details., • Prior delivery driving experience preferred., • The Driver must have an excellent driving record and be able to pass a FAA on-ramp security clearance. OPERATIONAL DEMANDS • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job., • Flexibility to work weekends and holidays., • Candidate must be able to travel in accordance with the current ACW Travel Policy. LANGUAGE SKILLS • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. MATHEMATICAL SKILLS • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY • Ability to apply good judgement understanding to carry out instructions furnished in written, oral, or diagram form. PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee must lift and/or move up to 40 pounds.WORK ENVIRONM

Job Description Receptionist Glengariff Rehab and Healthcare Center is seeking qualified and experienced receptionist with a background of customer service. Our employees are the vital link; they are the core of excellence in the care and compassion we are committed to, striving to fulfill the expressed and unexpressed wishes and needs of our guests and their families daily. They are therefore our most precious resource. Receptionist Job Description: This position requires tact, sensitivity, and professionalism due to the constant interactions with residents and families to guarantee their satisfaction. Must be a team member. As a Receptionist, you are a member of the Administrative Team and the Business Office Manager is the coordinator of this team. All requests go to your Team Leader. Courteously greeting visitors and directing visitors appropriately. Please have all visitors sign in binders. Visitors and Vendors both have their own binders. Operate switchboard and training others for relief purposes. Answer telephones and determine the nature of the call and direct the calls to the appropriate individual or department. Efficiently processing incoming and outgoing calls. Filing and copying documents as needed. Typing correspondence, written communication and reports as needed. Distribute mail as directed. Maintain a current list of residents and their room numbers. Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to your Director. Receptionist Requirements/Qualifications: Must be able to read, write and understand English Shift Needs: Per Diem Pay Rate: Up to $18 an hour An Equal Opportunity Employer #boost

The Call Center Manager provides operational leadership for the daily performance of the Call Center by overseeing workforce management, service delivery, employee development, quality assurance, project implementation, and continuous process improvement. This role is responsible for ensuring operational excellence through data-driven decision-making, coaching and developing staff, managing departmental initiatives, maintaining compliance, and delivering an exceptional client experience while supporting NYPCC's strategic objectives. HYBRID SCHEDULE: Monday - Friday 9:00 AM - 6:00 PM Job Responsibilities: Operations • Manage daily call center operations to ensure service levels, productivity, and client satisfaction goals are consistently achieved., • Perform real-time queue management and staffing adjustments based on call volume and operational demands., • Oversee workforce management, including schedule adherence, occupancy, shrinkage, staffing forecasts, and resource planning., • Develop and execute business continuity plans for system outages, weather events, and staffing shortages., • Own operational dashboards and monitor live performance metrics to proactively address service interruptions., • Coordinate staffing coverage to ensure operational efficiency across all service lines. Leadership & People Management • Directly supervise, coach, and develop Call Center Representatives through regular one-on-one meetings., • Develop individualized coaching, performance improvement, and career development plans., • Conduct performance evaluations, coaching sessions, corrective actions, and annual reviews in a timely manner., • Lead employee engagement, recognition, and retention initiatives., • Identify high-potential employees and participate in succession planning., • Resolve employee conflicts and foster a collaborative, high-performing team environment., • Monitor attendance, punctuality, productivity, and schedule adherence. Quality Assurance & Training • Partner with Quality Assurance to identify performance trends and implement corrective action plans., • Ensure new workflows and operational processes are successfully adopted through audits and follow-up coaching., • Oversee onboarding, refresher training, and competency assessments for all Call Center staff., • Validate training effectiveness following implementation of new initiatives, workflows, or systems., • Develop and facilitate ongoing operational training utilizing current best practices. Performance Management & Reporting • Monitor departmental KPIs and develop action plans when performance falls below established targets., • Analyze operational data, call trends, and workforce metrics to identify improvement opportunities., • Prepare and present operational reports, recommendations, and performance updates to leadership., • Track action items from leadership meetings through completion and ensure accountability., • Provide daily, weekly, and monthly operational reporting utilizing measurable performance indicators. Project & Change Management • Lead operational projects from planning through implementation., • Coordinate workflow improvements, pilot programs, and system rollouts., • Develop project timelines, monitor deliverables, and hold stakeholders accountable., • Drive organizational change management initiatives and ensure successful adoption across the department., • Evaluate project outcomes and recommend process improvements based on operational results. Technology & Systems • Serve as the departmental liaison for technology implementations and operational system enhancements., • Partner with Information Technology to identify, troubleshoot, and resolve system issues., • Participate in testing of new software, applications, workflows, and system updates prior to implementation., • Provide operational feedback to improve technology solutions supporting the Call Center. Compliance • Conduct operational audits to ensure adherence to departmental workflows, documentation standards, and organizational policies., • Ensure compliance with HIPAA and all internal operational, documentation, quality, and regulatory standards., • Monitor workflow consistency and implement corrective actions when compliance gaps are identified. Client Experience • Analyze client feedback, complaints, and service trends to identify opportunities for improvement., • Develop and implement service recovery plans for escalated client concerns., • Lead initiatives to improve patient satisfaction and overall client experience. Strategic & Operational Planning • Participate in strategic planning initiatives supporting departmental and organizational growth., • Analyze call volume trends to identify future staffing and capacity needs., • Recommend staffing models, workflow enhancements, and operational improvements based on performance data., • Support implementation of organizational strategic initiatives across the department. Resource Management • Monitor departmental inventory, equipment, and operational resource needs., • Coordinate procurement requests to ensure uninterrupted operations. Existing Responsibilities • Manage onboarding and ongoing training for new Call Center Representatives., • Handle escalated client concerns to maintain exceptional customer service., • Collaborate with cross-functional departments to improve operational efficiency., • Coordinate employee engagement activities and departmental initiatives., • Perform additional duties as assigned by leadership., • Bachelor's Degree preferred, • At least 2 years of experience managing a call center team in a clinical setting, • Bilingual English/Spanish is preferred, but not required, • Demonstrated experience in team management and mentoring, • Provide high-level performance metrics, formal reporting observations and employee standards assessments, • Develop and facilitate all staff trainings related to all frontline workflows utilizing current best practices, • Exceptional leadership and management skills, • Excellent communication and organizational skills, • Outstanding customer service skills, • Effective decision-making skills, • Possesses great written and verbal communication skills and organizational skills, • Highly Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, • Maintains a positive attitude and is friendly, upbeat, and has a great "can do" personality, • Able to work well in a fast-paced environment, • Passionate about NYPCC's mission and values All your information will be kept confidential according to EEO guidelines. Salary: $90,000 - $110,000/year Compensation will commensurate with experience and qualifications.

Job DescriptionIT Infrastructure Project Manager Location: New York, NY Duration: 12 Months Job Description The IT Infrastructure Project Manager will be responsible for the scoping, planning, coordination, and execution of IT infrastructure projects. The role will focus on delivering new capabilities through IT applications, services, infrastructure, and technology implementations while ensuring projects are delivered on time, within budget, and in alignment with stakeholder expectations. Key Responsibilities • Work with project stakeholders to define and manage:, • Project objectives and expectations, • Assumptions and success criteria, • Requirements and scope, • Schedules and milestones, • Risks, issues, and escalations, • Project metrics and measurements, • Communication plans, • Change control, • Deployment and implementation activities, • Maintain clear and consistent communication with project stakeholders to ensure alignment, visibility, and transparency., • Manage vendor engagements and ensure accountability for deliverables, timelines, quality, and project commitments., • Develop and maintain project management documentation, including:, • Project Charter, • Project Plans and Schedules, • Implementation Plans, • Status Reports, • Risk Mitigation and Contingency Plans, • QA Plans, • Project Budgets and Cost Plans, • Capital Funding Requests, • RFPs, • Strategic Plans, • Business Continuity Plans, • Account for resource capacity, organizational changes, competing initiatives, dependencies, and project constraints., • Apply project management methodologies, processes, and tools to ensure successful project delivery., • Ensure projects remain on schedule, within budget, and aligned with quality standards., • Mentor and guide diverse project teams throughout the project lifecycle., • Collaborate with IT teams and cross-functional stakeholders to ensure successful implementation of project deliverables., • Monitor project progress, identify risks and dependencies, and develop appropriate mitigation strategies., • Facilitate project meetings, presentations, status reviews, and stakeholder communications., • Support decision-making, issue resolution, and escalation management throughout the project lifecycle.Required / Preferred Qualifications, • 6–8 years of experience as an IT Infrastructure Project Manager, preferably managing the full project lifecycle of large and complex enterprise-wide technical projects., • 5+ years of experience working with or supporting IT infrastructure environments., • Experience managing diverse project teams, including internal teams, system integrators, vendors, and quality-control teams., • Experience with project and portfolio management tools and methodologies., • Proficiency with tools such as:, • Microsoft Project, • PowerPoint, • Visio, • Microsoft Teams, • SharePoint, • PPM tools, • Working knowledge of enterprise IT infrastructure technologies, including:, • Windows Servers, • VMware, • Cisco networking, • Wi-Fi, • NetApp storage, • NetBackup, • Active Directory, • DNS, • Load Balancing, • VoIP / Cisco Call Manager, • On-premises data centers, • Cloud infrastructure, • Oracle RDBMS, • Data replication, • WebLogic, • Content Management Systems, • Business Intelligence, • Network Performance Management, • Application Performance Management, • Desktops, laptops, and smartphones, • Information Security, • Experience with data center migrations, technology upgrades, and system implementations., • Knowledge of ITIL Service Management, including configuration, change, and incident management processes and best practices., • Experience creating project management artifacts, including:, • Project Charters, • Project Plans, • Project Timelines, • Requirements Documents, • Resource Plans, • Deployment Plans, • Support Plans, • Conversion Plans, • Experience gathering requirements, conducting business analysis, developing use cases, and creating functional requirements documentation., • Strong project management, organizational, and team collaboration skills., • Excellent interpersonal and written/verbal communication skills., • Strong facilitation, collaboration, negotiation, and presentation abilities., • Demonstrated decision-making, problem-solving, and leadership skills., • Ability to proactively identify risks and develop effective solutions., • Ability to manage multiple priorities in a fast-paced, high-pressure environment., • Ability to work independently and collaboratively to resolve complex technical and project-related issues., • Experience working effectively with multiple levels of management and employees, preferably within a public-sector environment., • Strong team-oriented and service-focused approach., • Strong vendor management skills., • PMP certification preferred.

Job Description Job Title: Field Support Specialist Reports To: The Field Support Specialist will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services • Provides exceptional world class service to all clients (in all forms of communication)., • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures., • Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments. Reprographics Services • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality., • Provide binding services such a GBC, Velo, Coil, and Wire Internal, • Performs daily key operations of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Performs duties of scanning and imaging documents and light copy/print reproduction services. Office Services • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Inventories office supplies and orders accordingly. Front of House • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Represent SPS Global and our clients positively in all interactions (in person, on the phone, and over email) • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service, • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams., • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Answers and properly routes global calls,, • Logs visitors into the registration system., • Provides light administrative support to staff as directed Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.