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We save lives while providing the opportunity for people to realize their healthy selves.: Registered Dietitian (PRN) Eating Disorder Center of Westchester & Clementine Briarcliff Manor White Plains & Briarcliff Manor NY Monte Nido Eating Disorder Center of Westchester, located in White Plains, NY is a primary eating disorder day treatment program exclusively for aadults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Through partial hospitalization and intensive outpatient programming, clients participate in group and individual therapy, benefit from Monte Nido’s clinical, medical, psychiatric and nutritional expertise and experience real life challenges. Clementine Briarcliff Manor located in Briarcliff Manor, NY is a residential treatment program exclusively for adolescents seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. We are seeking a Per Diem Registered Dietitian to support our White Plains & Briarcliff Manor, NY facilities. The Registered Dietitian is a critical member of the leadership and clinical teams and collaborates routinely with all disciplines to achieve optimal client care. Nutrition programming across all of our programs originates from the same core foundations of health, freedom from eating disordered behaviors, and developmentally appropriate progression toward self-trust and internally-directed eating. With this solid foundation, our clients move through the early stages of food relationship repair to the later stages of growth and expansion into a recovered life. Our HAES-informed nutritional care reflects: • Recognition that healthy, recovered people come in all shapes and sizes, • Recognition that all bodies deserve to be nourished and experience satiety, • Behavior-focused, rather than weight-focused philosophies, • Awareness that weight loss attempts and focus are contraindicated for recovery from all eating disorder diagnoses, • Kitchens and food environments that are open and accessible as in a homelike setting Pay: $31.88-$34.62/HR #LI-ONSITE Total Rewards:: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include:: Full oversight of meals prepared for clients on campus, and proper documentation. Insures all nutritional services meet established standards and regulations. Conduct nutrition assessments of clients, and monitor nutrition intake. Participate in the treatment team’s development of the Master Treatment Plan. Qualifications:: Master's degree in Nutrition or a related human services field At least one year of work (or internship) in healthcare; a psychiatric setting preferred. Hold an appropriate Registered Dietitian credential. Must have (or obtain) CPR/BLS before starting work. Strong computer skills. Passion for excellence in helping clients. Excellent communication skills, both written and spoken. #montenido

We save lives while providing the opportunity for people to realize their healthy selves.: Registered Dietitian (PRN) Eating Disorder Center of Westchester & Clementine Briarcliff Manor White Plains & Briarcliff Manor NY Monte Nido Eating Disorder Center of Westchester, located in White Plains, NY is a primary eating disorder day treatment program exclusively for aadults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Through partial hospitalization and intensive outpatient programming, clients participate in group and individual therapy, benefit from Monte Nido’s clinical, medical, psychiatric and nutritional expertise and experience real life challenges. Clementine Briarcliff Manor located in Briarcliff Manor, NY is a residential treatment program exclusively for adolescents seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. We are seeking a Per Diem Registered Dietitian to support our White Plains & Briarcliff Manor, NY facilities. The Registered Dietitian is a critical member of the leadership and clinical teams and collaborates routinely with all disciplines to achieve optimal client care. Nutrition programming across all of our programs originates from the same core foundations of health, freedom from eating disordered behaviors, and developmentally appropriate progression toward self-trust and internally-directed eating. With this solid foundation, our clients move through the early stages of food relationship repair to the later stages of growth and expansion into a recovered life. Our HAES-informed nutritional care reflects: • Recognition that healthy, recovered people come in all shapes and sizes, • Recognition that all bodies deserve to be nourished and experience satiety, • Behavior-focused, rather than weight-focused philosophies, • Awareness that weight loss attempts and focus are contraindicated for recovery from all eating disorder diagnoses, • Kitchens and food environments that are open and accessible as in a homelike setting Pay: $31.88-$34.62/HR #LI-ONSITE Total Rewards:: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include:: Full oversight of meals prepared for clients on campus, and proper documentation. Insures all nutritional services meet established standards and regulations. Conduct nutrition assessments of clients, and monitor nutrition intake. Participate in the treatment team’s development of the Master Treatment Plan. Qualifications:: Master's degree in Nutrition or a related human services field At least one year of work (or internship) in healthcare; a psychiatric setting preferred. Hold an appropriate Registered Dietitian credential. Must have (or obtain) CPR/BLS before starting work. Strong computer skills. Passion for excellence in helping clients. Excellent communication skills, both written and spoken. #montenido

We save lives while providing the opportunity for people to realize their healthy selves.: Registered Dietitian (PRN) Eating Disorder Center of Westchester & Clementine Briarcliff Manor White Plains & Briarcliff Manor NY Monte Nido Eating Disorder Center of Westchester, located in White Plains, NY is a primary eating disorder day treatment program exclusively for aadults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Through partial hospitalization and intensive outpatient programming, clients participate in group and individual therapy, benefit from Monte Nido’s clinical, medical, psychiatric and nutritional expertise and experience real life challenges. Clementine Briarcliff Manor located in Briarcliff Manor, NY is a residential treatment program exclusively for adolescents seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. We are seeking a Per Diem Registered Dietitian to support our White Plains & Briarcliff Manor, NY facilities. The Registered Dietitian is a critical member of the leadership and clinical teams and collaborates routinely with all disciplines to achieve optimal client care. Nutrition programming across all of our programs originates from the same core foundations of health, freedom from eating disordered behaviors, and developmentally appropriate progression toward self-trust and internally-directed eating. With this solid foundation, our clients move through the early stages of food relationship repair to the later stages of growth and expansion into a recovered life. Our HAES-informed nutritional care reflects: • Recognition that healthy, recovered people come in all shapes and sizes, • Recognition that all bodies deserve to be nourished and experience satiety, • Behavior-focused, rather than weight-focused philosophies, • Awareness that weight loss attempts and focus are contraindicated for recovery from all eating disorder diagnoses, • Kitchens and food environments that are open and accessible as in a homelike setting Pay: $31.88-$34.62/HR #LI-ONSITE Total Rewards:: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include:: Full oversight of meals prepared for clients on campus, and proper documentation. Insures all nutritional services meet established standards and regulations. Conduct nutrition assessments of clients, and monitor nutrition intake. Participate in the treatment team’s development of the Master Treatment Plan. Qualifications:: Master's degree in Nutrition or a related human services field At least one year of work (or internship) in healthcare; a psychiatric setting preferred. Hold an appropriate Registered Dietitian credential. Must have (or obtain) CPR/BLS before starting work. Strong computer skills. Passion for excellence in helping clients. Excellent communication skills, both written and spoken. #montenido

Chief Revenue Officer & Admissions Recruiter Thornton-Donovan School New Rochelle, New York About Thornton-Donovan School Founded in 1901, Thornton-Donovan School is a small, nonprofit, independent college preparatory institution distinguished by its personal, global, and thematic approach to education. The School’s intimate environment, rigorous academic standards, and close-knit community foster a learning experience in which each student is known, supported, and challenged. A hallmark of the Thornton-Donovan experience is its annual global study program, through which a specific region of the world is integrated into the curriculum and culminates in an international travel experience. In partnership with sister schools across the globe, students develop cultural fluency and a strong sense of global citizenship. Position Summary Thornton-Donovan School seeks a highly qualified and results-oriented professional to serve as Chief Revenue Officer & Admissions Recruiter. This senior leadership position is responsible for the strategic development and execution of all student recruitment, enrollment management, and admissions-related marketing initiatives. The successful candidate will oversee the full admissions lifecycle, ensuring the School achieves and sustains optimal enrollment. This individual will combine strategic planning, data analysis, and effective communication to promote Thornton-Donovan’s mission, academic programs, and community to prospective families. The role requires both independent initiative and close collaboration with the Headmaster, Board of Trustees, and administrative leadership. Primary Responsibilities Enrollment Strategy and Management • Develop and implement comprehensive strategies to recruit, enroll, and retain a diverse and qualified student body, • Monitor enrollment trends and utilize data to inform decision-making and long-term planning Admissions Operations • Oversee all aspects of the admissions process, including inquiry management, application review, and decision-making, • Ensure compliance with institutional policies and standards Marketing and Communications • Collaborate in the development and execution of marketing campaigns that effectively communicate the School’s mission and programs, • Design and oversee the production of print and digital materials, including brochures, newsletters, and promotional content, • Maintain and update the School’s website, with particular attention to admissions-related content, • Ensure consistency and quality of the School’s brand across all platforms Outreach and Relationship Management • Serve as a primary point of contact for prospective families, providing clear and compelling information about the School, • Plan and execute admissions events, including campus tours, open houses, school fairs, and community outreach initiatives, • Cultivate and maintain relationships with alumni to support engagement and development efforts Institutional Collaboration • Work closely with the Headmaster, Board of Trustees, and administrative team to support strategic initiatives and institutional growth, • Participate in school events and represent Thornton-Donovan in external engagements. Preferred Qualifications • Bachelor’s degree required; Master’s degree in Marketing,or a related field preferred, • Minimum of three (3) years of professional experience in admissions, marketing, or a related field, • Demonstrated ability to develop and implement strategic initiatives, • Strong analytical, organizational, and communication skills, • Experience with digital marketing, branding, and enrollment management systems preferred Compensation includes a base salary of $65,000 and performance-based commission. Interested candidates should submit the following materials: • Resume, • Cover Letter, • Contact information for three (3) professional references Resume, Cover Letter, & Contact Information of 3 Professional References Email to Virginia Keating-Miller: vkeating@td.edu

Allied Universal - - Responsibilities: Conduct armed patrols throughout campus buildings, grounds, parking areas, and perimeter locations to deter unwanted activity; Monitor access points and verify credentials for students, staff, visitors, and vendors in accordance with site policies; Respond to

Job Description THIS IS NOT A REMOTE POSITION Reports To: VP of Finance and Operations Position Summary The Director of Patient Financial Services Behavioral Health is responsible for the strategic leadership and operational oversight of all patient financial services functions within the behavior health campus of the main hospital. This includes billing, collections, insurance verification, OMH, OASAS, DOH, financial counseling, and revenue cycle optimization. The role ensures compliance with regulatory requirements while maximizing reimbursement and enhancing the patient financial experience. KEY RESPONSIBILITIES Leadership & Strategy • Provide direction and leadership for all Patient Financial Services (PFS) operations., • Develop and execute strategies to optimize revenue cycle performance and cash flow., • Collaborate with executive leadership on financial planning and organizational goals., • Foster a culture of accountability, continuous improvement, and patient-centered service. Revenue Cycle Management • Oversee end-to-end revenue cycle processes, including:, • Patient registration and insurance verification, • Charge capture and coding coordination, • Billing and claims submission, • Denials management and appeals, • Collections and payment posting, • Monitor key performance indicators (KPIs) such as days in A/R, denial rates, and collection ratios., • Implement best practices to improve efficiency and reduce revenue leakage. Compliance & Regulatory Oversight • Ensure compliance with federal, state, and local regulations, including Medicare/Medicaid guidelines and payer contracts., • Strong Knowledge of OMH, OASAS and DOH guidelines for billing (REQUIRED), • Oversee internal and external audits related to billing and collections. Patient Financial Experience • Enhance patient satisfaction by improving transparency, communication, and financial counseling services., • Ensure clear billing practices and accessible financial assistance programs., • Address patient concerns and resolve escalated billing issues. Team Management & Development • Lead, mentor, and develop PFS supervisors and staff., • Establish performance expectations and conduct regular evaluations., • Promote training and professional development initiatives. Technology & Process Improvement • Evaluate and implement revenue cycle technologies and automation tools., • Partner with IT and clinical departments to improve system integration and workflows., • Drive process improvement initiatives using data analytics and benchmarking. QUALIFICATIONS Education • Bachelor’s degree in Healthcare Administration, Business Administration, Finance, or related field (required), • Master’s degree (MBA, MHA, or related) preferred Experience • 7–10+ years of progressive experience in healthcare revenue cycle or patient financial services, • 3–5+ years in a leadership or director-level role, • Strong Microsoft Excel Skills a Must, • Experience in hospital/health system setting required, • Proficiency with hospital Netsmart and Oracle/ Cerner billing systems, EHR platforms Skills & Competencies • Deep knowledge of revenue cycle operations and payer systems, • Strong analytical and financial management skills, • Expertise in regulatory compliance and healthcare billing practices related to behavioral health guidelines, • Excellent leadership, communication, and interpersonal skills, • Ability to drive change and lead cross-functional initiatives

Job Description Job Overview of Program Manager The Program Manager is a leader in the residential program, ensuring that all respective activities support the children and team in the effective, safe, and therapeutic operation of the residence and campus operations. The goal is to provide quality supports and services to all youth within the program and to ensure the highest quality of care and safety for the children and staff. Hours of Program Manager: Sunday-Thursday 9am-5pm with flexibility as needed Essential Duties of Program Manager Key duties of this position include, but are not limited to, the following: • Working closely with the Director and Assistant Director of Residential as well as other program leadership to ensure appropriate day-to-day operations of the residence and residential program overall, • Understand, reinforce, role-model and consistently use all Therapeutic Crisis Intervention (TCI) training and techniques, • Always ensure appropriate supervision to all residents and staff to optimize safety, • Develop and maintain staffing schedules and appropriate staffing ratios, • Participate actively in all aspects of recruiting, interviewing, hiring, and training of Assistant Program Managers, Direct Support Professionals (DSP’s) and other residential staff as needed, • Consistently monitor staff performance of all staff providing feedback, instruction, support, modeling, and/or corrective action as needed, • Have advanced knowledge of crisis assessment & intervention, and be available to staff as needed during emergency situations, • Assist in monitoring budget and spending, including petty cash, to ensure the best use of resources to meet program needs, • Responsible for assessing the individual needs of each resident, assessing group dynamics and providing therapeutic support to each child or group of children to ensure safe delivery of services as well as structured programming for the residence., • Assure that all required documentation remains updated, available and all staff are actively provided with training to ensure accurate information guides treatment., • Work collaboratively with Clinicians, Behaviorists, Recreation therapists, Trainers, Administrative departments etc. to support the needs of the children and staff, • Supports overall strategic plan of the organization, • Ability to adhere to our organization’s core values and commitments Essential Qualifications of Program Manager Key qualifications include: • High School diploma with 3+ years direct support experience w/children or adults with developmental or behavioral disabilities, • 2+ years of administrative/supervisory experience, • Strong oral and written communication skills, • Must always model professionalism and be able to keep composure during crisis, • Ability to work collaboratively with a multi-disciplinary team, • Ability to access and utilize ADP app on smartphone or other device for access to our agency programs. Benefits Of Program Manager • Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time, • Health Insurance, • Dental Insurance, • Vision Benefits, • 401(k) Employer Contributions, • Tuition Reimbursement, • Flex Spending Accounts, • Employer Paid STD, LTD and Life Insurance, • Professional Development Physical/Travel Requirements Must have ability to reach, walk, sit, climb stairs, bend, and lift up to 30lbs independently. Valid Driver’s License (3+ years) required for transport; license must be maintained in good standing throughout employment. Must be able to work flexible schedule in partnership with other Program Managers, Assistant Program Managers and Direct Support Professionals to ensure staffing requirements and needs are met. This includes early mornings, late evenings, day shifts, weekends and during times of crisis. Must participate in and maintain certification in Therapeutic Crisis Intervention (TCI) training. All staff will be evaluated on conducting a proper physical restraint upon hire and periodically throughout employment. Must maintain CPR/First Aid certifications. • lift, • reach, • walk, • climb stairs, • bend, • kneel The employee must be able to meet these requirements with or without a reasonable accommodation. Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job Description Job Overview of Recreation Therapist/Recreation Specialist The Recreational Specialist/Recreational Therapist is responsible for overall design, planning, facilitation, and monitoring of therapeutic recreation services delivered to assigned clients and across campus in collaboration with department peers. The Recreational Specialist/Recreational Therapist manages the administrative aspects of program delivery and supports team members with the facilitation of activities and programs. The Recreation Specialist/Recreational Therapist is an effective and collaborative interdisciplinary team member who strives to leverage all on and off-campus recreational resources and opportunities to meet the individualized treatment goals of ANDRUS youth through the clinical implementation of therapeutic recreation services (the APIED process). Schedule: Tuesday-Saturday from 10:00am until 6:00pm Essential Duties of Recreation Therapist/Recreation Specialist Key duties of this position include, but are not limited to, the following: • Designing and facilitating engaging, motivating, and developmentally appropriate activities, programs, and community outings, • Creating monthly recreation activity and trip schedules with significant client and cottage treatment team input and feedback, • Collaborating with Recreation Department team members to design and deliver community recreation programming, special events, and holiday events, • Developing and facilitating TR groups using the APIED process ensuring alignment between client treatment goals and therapeutic recreation interventions along the five domains of Therapeutic Recreation (Social, Emotional, Psychological, Spiritual, and Physical), • Documenting client progress in agency EMR system (both individual and group notes), • Assessing client interests through data collection and seeking to increase access to programs based on self-report measures such as surveys, • Ensuring a variety of programming opportunities which include diverse areas of interest, normalizing childhood experiences, and experiences which promote social-emotional growth and development, • Participating actively in proactive and responsive treatment team meetings (TPCs, Achiever meetings, Red Flags, weekly team meetings, programming meetings, and daily briefing meetings), • Managing and monitoring recreation supplies, budgeting, purchasing, and replenishment, • Maintaining specialized program skills and certifications (CTRS, Lifeguarding, Ropes Course facilitation, RIDE Program, RAP Studio, etc.), • Ensuring high level of activity facilitation guidance and support for Direct Support Professionals, including establishment of Talent Integration Projects Essential Qualifications of Recreation Therapist/Recreation Specialist Key qualifications include: • For Recreational Therapist: Bachelor’s Degree in Therapeutic Recreation, Recreational Therapy, Recreation or related field, • For Recreational Therapist: Must be on the CTRS certification track or have obtained the CTRS certification, required, • For Recreational Specialist: High School Diploma and two years of experience in recreation., • Experience with OR willingness to be certified in at least one of the following areas: Ropes Course facilitation, Lifeguarding, MSF Dirtbike School Instruction, RAP Studio Music Production, Animal Assisted Interventions, Sports Coaching, and other areas of Therapeutic Recreation, • Must be proficient in Microsoft Office, including Outlook, Word, Excel, and Power Point; Ability to learn additional software/programs a must (including agency EMR software), • Ability to work as a member of interdisciplinary teams with strong collaboration and communication skills, • Ability to engage youth and colleagues in activities and programs through motivational and relational leadership, • Ability to design programming based on client treatment goals, monitor client progress, and manage client data, • Excellent time management, coordination, and delegation skills, • Drivers license in good standing is preferred, • Ability to access and utilize ADP app on smartphone or other device for access to agency programs Benefits for Recreation Therapist/Recreation Specialist • Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time, • Health Insurance, • Dental Insurance, • Vision Benefits, • 401(k) Employer Contributions, • Tuition Reimbursement, • Flex Spending Accounts, • Employer Paid STD, LTD and Life Insurance, • Professional Development Physical/Travel Requirements • Must possess ability to sit, stand, walk, see, climb stairs, kneel, and lift weight of up to 30 lbs. The employee must be able to meet these requirements with or without reasonable accommodation., • Recreation staff must possess physical abilities relevant to safe facilitation of specialized program skills (i.e. American Red Cross swimming endurance standards for Lifeguarding, fine motor skills for high Ropes belaying and other technical skills, adequate sensory integration abilities for OHV/Dirtbike lesson demonstration and coaching, etc.), • Must possess manual dexterity necessary to operate a computer keyboard, • Candidates who are successfully hired, must participate in our Therapeutic Crisis Intervention training which concludes with a written and verbal test, and you will be evaluated on conducting a proper physical restraint., • Must be able to hear and see well enough to provide appropriate supervision of children. Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job Description Licensed Practical Nurse (LPN) Location: Rye, NY Pay Rate: $36.18 – $38.43 per hour Schedule: Per Diem, Full Time and Part Time Available Facility: Skilled Nursing Facility Join The Osborn’s Skilled Nursing Team! Are you a compassionate and dependable LPN looking for a flexible opportunity to make a meaningful difference in the lives of others? The Osborn, a premier senior living community located in Rye, NY, is seeking Per Diem Licensed Practical Nurses to join our Skilled Nursing Facility team. Come be part of an organization known for excellence in care, a beautiful campus, and a collaborative, mission-driven culture. What You’ll Do: Provide direct nursing care to residents in accordance with care plans and physician orders Administer medications and treatments accurately and safely Monitor and document resident conditions, promptly reporting changes to the RN or physician Support ADLs and promote resident comfort and dignity Collaborate with interdisciplinary team members to ensure quality care What We’re Looking For: Current LPN license in the state of New York Previous experience in long-term care or skilled nursing preferred Excellent clinical and communication skills Strong attention to detail and ability to work independently Flexibility to work weekends and varying shifts as needed Why Choose The Osborn? Competitive hourly rate: $36.18.00–$38.43 Beautiful and supportive work environment Respectful, resident-centered care philosophy Flexible per diem shifts to suit your schedule Team-oriented culture that values your skills and dedication If you're looking for a rewarding LPN opportunity with flexibility and purpose, we’d love to hear from you

Job Description About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role The Child Care Counselor provides direct care and support to children and adolescents in the residential treatment center setting. The role involves helping clients address emotional, behavioral, and psychological challenges while fostering a safe, nurturing environment. The counselor works closely with a multidisciplinary team to implement treatment plans, monitor progress, and support the overall therapeutic goals of the center. What You’ll Do 1. Key Responsibilities: o Provide direct care and supervision to children and adolescents in a residential setting, ensuring their safety, well-being, and emotional needs are met. o Actively and diligently supervise youth at all times; both in the cottage, and when escorting youth on campus or during off-ground programming. o Utilize the appropriate techniques of behavior management and crisis intervention, using TCI and other agency provided trainings. o Remain sensitive and understanding in difficult and stressful situations; keeping the youth’s needs and feelings in perspective. o Support individualized treatment plans in collaboration with clinical staff, helping to achieve therapeutic goals. o Assist clients with daily living skills, emotional regulation, and behavior management in both group and one-on-one settings. o Maintain accurate and up-to-date documentation of client progress, incidents, and treatment plan goals. Perform Life Space Interviews as trained. (e.g., incident reports, statements, goal tracking, etc.) o Foster a positive, structured, and supportive environment for clients, encouraging healthy coping mechanisms and emotional growth. o Communicate effectively with staff, team members and other professionals to ensure a cohesive and holistic approach to client care. o Participate in team meetings and provide feedback regarding client behavior, progress, and any adjustments needed in treatment plans. o Model appropriate behavior and social skills for clients, offering guidance and mentorship when needed. o Support crisis intervention efforts and manage emergency situations when necessary, following established protocols. o Access /communicate with other team members (i.e., medical and clinical) as necessary to ensure the health and safety of residents. o Maintain / inspect the cottage to ensure no health or safety hazards exist. Remove or report concerns as necessary. o Report any observed violations of code of conduct to supervisor immediately (i.e, inappropriate sexual behaviors or physical aggression between co-workers and youth). Provide written documentation if requested. 1. Bus Monitoring o Staff are required to serve as bus monitors for young people being transported to and from school or other designated locations. This includes ensuring the safety and well-being of the youth while on the bus, monitoring behavior, and ensuring compliance with all transportation and safety guidelines. o Staff are expected to address any behavioral issues or concerns during the transport and report any incidents or concerns to the appropriate team members. o Staff are required to follow the supervision protocol while in transit and complete any necessary documentation once arriving back to the campus. 1. Program Delivery: o Supervise, assist, and teach residents to perform all activities of daily living, including self-care, chores, etc. o Initiate, support and escort residents to planned recreation and other therapeutic educational activities. Look for ways to improve the daily structure, coordination, and overall program implementation. This includes driving an agency vehicle if deemed certified, as needed/expected. o Implement PBIS (Positive Behavioral Interventions and Support) System fully and in accordance with training. At all times model the core values of ROAR (respect, on task, act safely and be responsible) and frame corrections of student behaviors in a positive way. Your Qualifications · High School Diploma/GED required. · A safe driving record as determined by NYS Department of Motor Vehicles · Experience Minimum of 5 years of experience in a residential treatment or special education setting, with at least 3 years in a supervisory or management role. · Experience working with children or adolescents with emotional, behavioral, or developmental disabilities in a residential, educational, or therapeutic setting. · Strong understanding of state and federal regulations governing residential treatment programs and special education services. · Excellent communication, interpersonal, and leadership skills, with the ability to work effectively with students, families, school personnel, and external agencies. · Ability to manage complex cases, implement treatment plans, and provide crisis intervention when necessary. · Commitment to fostering a positive, inclusive, and therapeutic environment for all students. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes/No Work Environment: This position is based out of our Yonkers Residential Treatment Center location for adolescents ages 12-21. Position Type/Expected Hours of Work: This position is in a 24/7 program. The CCC shifts available are 7am-3pm, 1pm-9pm and 9pm-7am. Staff may be required to remain on shift if there is no immediate staff relief available, ensuring continuity of care and maintaining a safe, supportive environment for youth at all times. Flexibility in shift scheduling may be necessary to meet staffing needs. Additional Requirements: · Authorized to work in the U.S. · Ability to work in-person in New York City (NY) for at least 3 days or more per week. · Ability to travel to other Rising Ground sites (if required) Professional Practice · Arrive at work on time, respecting other shift workers and programmatic needs. · At all times, model the appropriate dress, speech and behavior for residents. This includes dressing professionally or in designated work uniforms/dress code if prescribed. · Professionally representing the agency when speaking with parents, community members or other stakeholders. · Maintain appropriate professional boundaries with adolescents and staff; Respond to all requests in a professional and courteous manner. · Respect the privacy of all individuals and maintain client confidentiality as prescribed by law and in Agency policies. · Assume the expected role on the treatment team and maintain collaborative relations with members. · Maintain and promote a cooperative, harmonious, teamwork environment within the workplace. Maintain and promote an atmosphere of dignity and respect in line with the philosophy and policies of Rising Ground. · Become knowledgeable of all RTC policies and procedures; modeling, training and actively supervising the use of each. · Attend all mandatory or recommended staff development workshops/trainings. · Show organizational commitment which includes understanding and actively supporting the mission, policies and procedures protecting the integrity of the Agency. Our Commitment to Diversity, Fairness, and Belonging Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Pay: $140,000.00 - $175,000.00 per hour Job description: Director of Rehabilitation Services Location: Rye, NY Facility: The Pavilion at The Osborn Job Type: Full-Time Schedule: Day Shift | Management Role Salary Range $140,000 – $175,000 annually, based on experience, qualifications, and leadership background. About The Osborn The Osborn is a nationally recognized, non-profit senior living community located in Rye, NY. For over a century, The Osborn has been dedicated to enriching the lives of older adults by providing exceptional healthcare, housing, and services in a mission-driven, resident-centered environment. Our community includes independent living, assisted living, memory care, skilled nursing, and short-term rehabilitation, all delivered on a beautiful, campus-style setting. At The Osborn, we believe in teamwork, integrity, and compassion—and we are proud to foster a culture that values professional growth and excellence in care. Position Summary The Director of Rehabilitation Services oversees all rehabilitation services to long-term care and subacute residents/patients in our 84-bed skilled nursing facility, The Pavilion. This includes Physical Therapy, Occupational Therapy, and Speech Therapy. As a member of the management team, the Director of Rehabilitation works closely with the Administrator, Director of Nursing, physicians, and interdisciplinary teams to ensure high-quality care, regulatory compliance, and the strategic growth of rehabilitation services in alignment with The Osborn’s mission. Key Responsibilities Clinical & Program Oversight • Coordinate and oversee the rehabilitation program to ensure high-quality resident/patient care and optimal reimbursement, • Provide consultation, evaluation, and physical therapy services in accordance with physician orders, regulations, and Osborn policies, • Participate in interdisciplinary care planning, discharge rounds, morning report, and assigned meetings, • Collaborate with the Physiatrist regarding specialized rehabilitation needs, • Develop and implement a Quality Assurance Performance Improvement (QAPI) program for rehab services Leadership & Department Management • Recruit, hire, train, and supervise rehabilitation staff and consultants, • Conduct weekly staff meetings and individual performance discussions, • Maintain rehabilitation policies, procedures, records, credentials, and contracts to ensure Department of Health compliance, • Foster collaboration with nursing and other departments to support resident-centered care Budget & Operational Management • Develop and manage the annual rehabilitation budget, • Ensure cost-effective operations through appropriate staffing and resource utilization, • Monitor and track Medicare and statistical data for cost accounting and reporting purposes Qualifications & Requirements • Licensed Physical Therapist in New York State (required), • Management or leadership experience in rehabilitation services (long-term care preferred), • Strong knowledge of long-term care regulations, nursing practices, and medical procedures, • Demonstrated leadership, supervisory, and organizational skills, • Excellent written and verbal communication skills, • Commitment to exemplary customer service and respect for older adults, • Ability to work collaboratively within a management team, • High level of professionalism, integrity, and confidentiality Why Join the Osborn? • Competitive salary ($140K–$175K) based on experience, • Mission-driven, non-profit organization with a strong reputation, • Collaborative and supportive leadership culture, • Opportunity to shape and grow rehabilitation services, • Comprehensive benefits package, • Beautiful campus and engaged resident community

Job Description Job Overview of Director of Residential Services The Director of Residential Services is a member of the campus leadership team who oversees all service components of the Residential Department. The Director of Residential Services is responsible for the selection, training and supervision of all department staff and the safe and effective operation of programs and ensures that operations comply with all local, state and federal regulations governing such programs. The Director ensures the various services are well coordinated to meet the complex needs of the children in care and programs are managed in a fiscally sound manner. The Director also fully supports and collaborates with the AVP of Programs to ensure that we are providing evidence based, innovative residential programming that drives ANDRUS and the field forward. Regular Schedule-Monday thru Friday with flexibility to work weekends and evenings depending on the needs of the program Essential Duties of Director of Residential Services Key duties of this position include, but are not limited to, the following: • Maintain open availability and responsiveness by phone or in person to support campus needs., • Active presence and accessibility across all programs supporting 24/7 operational needs., • Work closely with the AVP of Programs as well as other program leadership to ensure appropriate day-to-day operations., • Ensure compliance with NYS regulations, optimizing service delivery within these frameworks and ensuring compliance with all local, state, and federal rules and regulations., • Provide leadership and role-modeling to all staff on providing good customer service to residents, their families, staff, visitors and volunteers., • Participate actively in all aspects of recruiting, interviewing, hiring, and training of direct reports and other staff as needed, • Implement continuous quality improvement processes in collaboration with CQI to ensure program effectiveness and client satisfaction; Identify and address program challenges and barriers, • Consistently monitor performance of all staff, providing feedback, instruction, support, modeling, and addressing performance issues promptly., • Provide guidance, coaching and mentoring to program leaders to build their supervisory and managerial leadership skills to engage, encourage, empower, and motivate program staff; develop succession planning strategy., • Trained in trauma-informed care, crisis intervention techniques, and culturally responsive practices, • Promote interdepartmental collaboration across programs on campus to support the needs of the children, adults, families and staff, • Assist in creating and monitoring the budget to ensure the best use of resources to meet all programmatic needs and maximize service impact across residential programs., • Supports overall strategic plan of the organization, • Ability to adhere to our organization's core values and commitments Essential Qualifications and Skills of Director of Residential Services Key qualifications and skills include: • Bachelor’s degree in a Human Service Field or related, masters preferred., • 5 years minimum of management experience, • NYS OCFS regulations for residential programs is highly desired, • Strong oral and written communication skills, • Extensive understanding and appreciation for regulatory compliance, • Experience working with children in a residential setting highly desired, • Strong computer skills, with knowledge of electronic health record systems and a variety of software applications, including but not limited to Microsoft Office, ADP, Relias, etc.), • Personal commitment to ethical practice and ability to adhere to Commitments of Sanctuary Model., • Valid NYS Driver’s License, • Ability to access and utilize ADP app on smartphone or other device for access to agency programs Benefits of Director of Residential Services • Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time, • Health Insurance, • Dental Insurance, • Vision Benefits, • 401(k) Employer Contributions, • Tuition Reimbursement, • Flex Spending Accounts, • Employer Paid STD, LTD and Life Insurance, • Professional Development Physical/Travel Requirements Must have reliable transportation and be able to travel to locations in and around Westchester County. The employee must be able to meet these requirements with or without reasonable accommodation. Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job Description Cook – Full-Time The Osborn | Rye, NY | $27.34 per hour Join The Osborn’s Culinary Team The Osborn, a premier senior living community located on a beautiful 56-acre campus in Rye, New York, is seeking skilled and dedicated Cooks to join our team. We are proud to offer a safe, supportive, and inclusive work environment where employees can thrive and grow their careers. Position Summary: The Cook is responsible for preparing and cooking a variety of food items, ensuring all dishes meet quality and safety standards. The ideal candidate will have experience in food preparation, cooking techniques, and maintaining a clean, organized kitchen environment. Key Responsibilities: • Prepare a variety of foods including meats, poultry, seafood, vegetables, and other menu items according to recipes and customer orders., • Cook food using various methods such as grilling, frying, baking, and steaming, following correct procedures for each method., • Follow preparation instructions from the Executive Chef and Executive Sous Chef., • Ensure proper food handling and storage procedures to prevent contamination and maintain food safety., • Maintain a clean and organized kitchen, including washing dishes, sanitizing work surfaces, and caring for kitchen equipment., • Monitor inventory levels and assist in ordering supplies when needed., • Check ingredient quality and ensure food meets established standards for portion size, taste, and presentation., • Assist with additional kitchen tasks as needed, including setting up workstations and stocking shelves. Qualifications: • Prior experience in food preparation and cooking preferred., • Knowledge of proper food handling, safety, and sanitation standards., • Ability to work in a fast-paced environment while maintaining attention to detail., • Flexibility to work AM, PM, mid-shift, and weekends as needed., • Strong teamwork and communication skills. Compensation: • Rate of Pay: $27.34 per hour, • Wednesday- Sunday 10:00am - 6:30pm Shift • Must be available to work weekends as needed About The Osborn: The Osborn has proudly served the Westchester community for over 100 years, offering outstanding services in Skilled Nursing, Assisted Living, and Independent Living. We are committed to excellence, innovation, and providing a supportive environment for our employees and residents. Apply today and join a team where your culinary skills make a difference every day!

Job Description Job Overview The Overnight Administrator on Duty is responsible for monitoring and improving the services delivered to the children in the Residential Treatment Program during the overnight hours in order to ensure the delivery of safe, structured, enriching and individualized programs for each child in Residential care. The Overnight Administrator on Duty works under the direct supervision of the Director of Residential Services, and in collaboration with program staff to ensure proper implementation of TCI principles, the use of the Sanctuary Model, and to maintain fidelity to the Agency’s mission, vision and Core Values. The Administrator on Duty supervises and provides consultation, guidance, and hands-on support to agency personnel. The Overnight Administrator on Duty responds to potential crisis situations with rapid assessment, intervention, and support enabling Direct Support Professionals to respond and resolve the situation in a constructive manner. The Overnight Administrator on Duty is a member of the Residential Leadership Team and will work collaboratively with all departments. Schedule: Tuesday-Saturday 10pm-7am Essential Duties Key duties of this position include, but are not limited to, the following: • Assure that residents are always supervised by staff, based on their age and level, to assure everyone’s safety., • Understand, reinforce, role-model and consistently use all TCI Training and techniques, • Have advanced knowledge of crisis assessment & intervention, and be available to staff as needed during emergency situations, • Respond to and/or delegate resources to support with high-risk situations requiring additional interventions., • Ability to communicate effectively with local authorities, members of the community and all disciplines of the agency in a professional and timely manner., • Participate actively in all aspects of recruiting, interviewing, hiring, and training Direct Care staff and Crisis Response staff., • Consistently monitor staff performance in all job tasks, providing feedback, instruction, support, and/or disciplinary action as needed, • Develop a SELF-based assessment of each resident’s individual history, issues and needs, and communicate this assessment with all colleagues on the treatment team, • Train and orient new staff on all job tasks and responsibilities, • Submit reports that are concise and timely., • Supports overall strategic plan of the organization., • Transport staff and youth when necessary., • Use the Detex system to consistently monitor night staff performance with scanning and provide feedback as needed to keep this consistent, and produce reports from the system., • Ability to adhere to our organization’s core values and commitments. Essential Qualifications Key qualifications include: • High School Diploma: 3 years direct care w/ children and 1 year administrative/supervisory experience., • Strong oral and written communication skills, • Excellent managerial and administrative skills required, • Knowledgeable of trauma informed care preferably in a residential setting, • A valid driver’s license in good standing for a minimum of 3 years, • The ability to maintain a driver’s license in good standing according to our policy is required, • A demonstrated ability to work collaboratively with a multi-disciplinary team, • Multi-lingual a plus, • CPR/First Aid certification preferred (in-service trainings are mandatory), • Effective communication skills, • Must be willing to become a certified TCI instructor, • Must maintain a flexible schedule to meet the needs of campus, • Ability to access and utilize ADP app on smartphone or other device for access to agency programs Physical/Travel Requirements • lift, • reach, • walk, • climb stairs, • bend, • kneel, • Must possess ability to sit, stand, walk, run, climb stairs, and lift weights of up to 30 lbs., • Candidates who are successfully hired, must participate in our Therapeutic Crisis Intervention training which concludes with a written and verbal test, and you will be evaluated on conducting a proper physical restraint. The employee must be able to meet these requirements with or without a reasonable accommodation. Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job Description Job description: Registered Nurse (RN) Supervisor – Skilled Nursing Facility Rye, NY | $97,285.75 - $120,000 | Competitive Pay | Supportive Work Environment | Beautiful Campus Setting Full Time Evening: 3:30pm - 11:30pm and EOW Requirement Join The Osborn – Where Exceptional Care Begins with Exceptional People. The Osborn, a nationally recognized senior living community in Rye, NY, is seeking compassionate and experienced Registered Nurse (RN) Supervisors to join our Skilled Nursing Facility team. With over 100 years of excellence in elder care, The Osborn offers a collaborative, resident-centered environment where your leadership makes a lasting difference. Position Summary: As an RN Supervisor, you will oversee clinical care operations during your assigned shift, ensuring high-quality nursing care and regulatory compliance. You’ll lead and support nursing staff, respond to resident needs, and coordinate with interdisciplinary teams to promote wellness and dignity for every resident. Key Responsibilities: • Supervise and direct clinical staff to ensure quality care delivery, • Respond to resident and family concerns with professionalism and compassion, • Monitor staff performance and provide on-the-spot guidance and support, • Assist in training and onboarding new team members, • Ensure compliance with infection control protocols, nursing procedures, and facility policies, • Act as the clinical point of contact for emergencies during your shift Qualifications: • Valid NYS Registered Nurse license (in good standing), • 2+ years of clinical nursing experience; supervisory experience strongly preferred, • Skilled Nursing Facility or long-term care experience highly desirable, • Strong interpersonal, communication, and leadership skills, • Ability to manage multiple priorities with professionalism and efficiency Why Work at The Osborn? • Beautiful, safe, and well-maintained campus, • Supportive leadership and collaborative team culture, • Ongoing professional development opportunities, • Consistently high CMS ratings and award-winning services

USI) - - Responsibilities: Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.

Westchester Country Club - JobID: 200-756928 [Safety Officer / Law Enforcement] As a Security Officer at Westchester Country Club, you'll: Provide a safe and secure environment for members, guests, and employees; Maintain a visible and physical presence while on duty so that all club activity can be

Allied Universal - - Responsibilities: Provide customer service to staff, visitors, and patients by following site-specific procedures and policies; Respond to incidents, disturbances, and urgent situations in a calm, problem-solving manner and report details; Conduct regular and random patrols thr

USI) - - Responsibilities: Patrol premises and monitor surveillance equipment; Investigate security breaches; Complete incident reports; Interview witnesses; Maintain compliance with legal requirements.

Monitor lobby areas, restricted spaces, and/or visitor traffic while following post orders, verifying credentials when required, and documenting observations, incidents, and/or escalations.

GardaWorld - - Responsibilities: Monitor security systems to detect suspicious activity; Document observed events and incidents and write detailed reports; Respond quickly to incidents or potential threats; Conduct regular patrols to ensure the safety of the premises; Control access to secure areas

Metro One Security - - Responsibilities: Maintain a high level of visibility to deter illegal or inappropriate actions; Assist customers, employees, and visitors with professionalism and courtesy; Perform security patrols on foot or by vehicle across designated areas; Respond swiftly and appropriat

GardaWorld - - Responsibilities: Patrol sensitive areas to spot any suspicious activity; Verify identities and control access to secure areas; React quickly to threats or incidents; Check the proper functioning of alarms and cameras; Document incidents and actions taken.

Harvard Maintenance - - Responsibilities: Maintain a professional demeanor and provide security and life-safety services; Maintain a visible security presence in the facility; Monitor environment for suspicious or unsafe activity; Control access and monitor entrances/exits; Prepare reports on accid

GardaWorld - - Responsibilities: Monitor security systems to detect any suspicious activity; Document observed events and incidents, writing detailed reports; Respond quickly to incidents or potential threats; Conduct regular patrols to ensure the safety of the premises; Control access to secure ar

St Barnabas Health System - - Responsibilities: Develop and implement enhanced security patrols to deter theft and unauthorized access.

GardaWorld - - Responsibilities: Provide concierge security and customer service while ensuring safety at White Plains location.

Securitas - JobID: 167913 [Safety Officer / Law Enforcement] As a Security Officer at Securitas, you'll: Observe and report activities and incidents at an assigned client site; Make periodic patrols to check for irregularities and to inspect protection devices and fire control equipment; Preserve or

MGM Resorts - - Responsibilities: Patrol and monitor property by foot, bicycle, or vehicle; Monitor and conduct access control in all areas of the property including fixed posts (Indoor & Outdoor); Provide excellent guest service to guests and employees; Assist in emergency situations by securing t

Allied Universal - - Responsibilities: Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular and random patr

Metro One Security - - Responsibilities: Maintain security coverage at assigned post while delivering excellent customer service.

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Monitor entrances, exits, and visitor activity while following post orders, badge and credential processes, and other site-specific protocols.

Northwell Health - 300 Community Drive [Safety Officer / Security Guard] As a Security Officer at Northwell Health, you'll: Patrol and monitor buildings and grounds to protect life and property and to prevent fire, thefts, vandalism; Enforce access control policy and secure doors, locks, etc.

Securitas - - Responsibilities: Greet and assist residents, guests, and visitors in a courteous and professional manner; Monitor access to the property and ensure all security protocols are followed; Conduct patrols of the premises to maintain a safe and secure environment; Respond promptly to inci

GardaWorld - - Responsibilities: Patrol sensitive areas to spot any suspicious activity; Verify identities and control access to secure areas; React quickly to threats or incidents; Check the proper functioning of alarms and cameras; Document incidents and actions taken.

Security Officer / Patrol] - Earn $20/hr (Unarmed) or $30/hr (Armed) / Flexible Scheduling / Rapid-Response Assignments / Nationwide Full-Time & Part-Time Openings - As a Security Guard Armed/Unarmed at Fast Guard Service, you will: Monitor and patrol designated areas to ensure the safety and securi

GardaWorld - - Responsibilities: Monitor security systems to detect any suspicious activity; Document observed events and incidents, writing detailed reports; Conduct regular patrols to ensure the safety of the premises; Control access to secure areas and verify the identities of visitors; Collabor

Harvard Maintenance - - Responsibilities: Maintain a professional demeanor, aiding customers, employees, visitors, and guests; Maintain a visible presence in the facility / building assigned; Monitor the environment, with the ability to detect suspicious and unsafe activity; Greet customers, visito

Seeking professional Security Officer with commercial building experience to staff one of our White Plains locations.A valid NYS Security Guard license is required.Candidates should be very presentable, well spoken and willing to be part of a team.Fire panel experience is a plus.Sun + Mon 4PM-12AM,

This is why our Planned Security Services (PSS) division is hiring friendly and professional Private Security Guards to provide routine patrol and safety checks, gate house security, mobile patrol, fire watch and control room monitoring. Monitor and track surveillance cameras (CCTV) to identify disr

Harvard Maintenance - - Responsibilities: Maintain a professional demeanor and assist customers, employees, visitors, and guests; Maintain a visible presence in the facility and monitor the environment for suspicious activity; Greet customers, visitors, staff, tenants, and guests in a professional

This is why our Planned Security Services (PSS) division is hiring friendly and professional Private Security Guards to provide routine patrol and safety checks, gate house security, mobile patrol, fire watch and control room monitoring. Monitor and track surveillance cameras (CCTV) to identify disr

The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; check all doors hourly, including fire exits. Interact with and monit

Join Allied Universal as an Armed Patrol Officer in a financial institution location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service and communication. Monitor access points, verify iden

Allied Universal - - Responsibilities: Provide customer service to residents, visitors, and staff; Respond to incidents and emergencies calmly and document observations; Conduct regular and random patrols of the property; Monitor access and verify permissions; De-escalate disputes and report issues