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Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Living Room is the BronxWorks central location for its adult homeless services. BronxWorks operates three 24-hour programs that include a drop-in center, a 50-bed safe haven for chronically street homeless adults, and our borough wide mobile street outreach program. All of the programs provide direct services to street homeless individuals in the Bronx including case management, food, clothing, emergency shelter, referrals to NYC shelters, and permanent housing placement. RESPONSIBILITIES • Assist the program director in recruiting, training, and supervising direct service staff; provide monthly supervision sessions and regular performance reviews., • Maintain familiarity with social services and resources available both on-site and in the community relating to mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing; support direct service staff in accessing resources on behalf of clients., • Drive agency vehicles to conduct routine field visits to see clients and to supervise staff., • Conduct and write comprehensive psychiatric evaluations with the supervision of a licensed clinician., • Coordinate caseloads and appointments for contracted psychiatric services., • Provide short-term therapeutic counseling and crisis intervention; support safety planning; conduct risk assessments and psychoeducation for high-risk clients., • Provide scheduled on-call coverage for the BronxWorks mobile crisis team., • Monitor program progress, ensure programs are meeting contractual goals, submit regular reports per funding requirements and internal policies., • Work with the Program Director and fiscal department to plan and manage budgets, expenses, and fiscal reports., • Licensed Master Social Worker (LMSW), • Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points., • Knowledge and experience working with diverse and trauma-impacted communities., • A minimum of two years’ experience in social services; prior experience working with homeless populations preferred., • Strong oral and written communication skills., • Detail-oriented and resourceful with strong time management and organizational skills., • Proficiency in Microsoft Office suite and other standard business technology., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description UFW FOUNDATION JOB POST TITLE: Technology Program Manager FLSA STATUS: Exempt (Salary) LOCATION: Remote. HIRING RANGE: $73,000.00 - $95,000.00, annually. About UFW Foundation: For nearly 20 years, the UFW Foundation has mobilized farm workers and their organizations across the country to advocate for more equitable policies, such as immigration reform, pesticide protections, heat standards, hazard pay and other worker protections. We engage constituents in systemic change to break the cycle of poverty while also providing critical services. In fact, the UFW Foundation is the largest federally accredited immigration legal service provider in the state of California. The organization has staff in Arizona, California, Georgia, Illinois, Michigan, New York, and Washington state. SUMMARY: The Technology Program Manager (TPM) oversees handling all aspects of technical projects for the UFW Foundation (UFWF). The TPM is responsible for initiating programs, following their progress, and serving as a support provider in case issues arise. The TPM will coordinate efforts among staff and outside vendors, as well as develop effective schedules and suggest action items that still need to be completed to complete the project successfully. ESSENTIAL FUNCTIONS: (This is not an exhaustive list) • Act as project manager and UFWF liaison during implementation of Microsoft Dynamics CE, ensuring alignment with business requirements and leading practices., • Champion Agile delivery practices, including backlog management, and use of DevOps for assigned digital initiatives., • Collaborate with colleagues from other departments to document best practices to new strategies to reach the most farm workers, with a special project focus connected to digital initiatives., • Communicate project status and suggest changes to use UFWF technology resources more efficiently., • Coordinate internal protocols to move forward organizational goals, such as trainings on new features and developments to our digital platforms, creating an agenda to facilitate communication between UFWF staff and consultants working on digital initiatives., • Define strategies, regularly participate in executive meetings to present their progress, and share project information with other professionals in the organization., • Ensure quality assurance and change management processes are followed for technical deployments., • Identify potential risks and threats to current and future programs, collaborating with managers., • Identify technical impacts on the organization as they relate to business requirements., • Ensure ongoing communication with all UFWF departments working on digital initiatives, including coordination of planning meetings., • Propose solutions to technical constraints using their technical expertise and experience, as well as provide expertise for escalated quality problems and anticipate bottlenecks in the development cycle., • Track technical issues and implement solutions in a prompt manner., • Track and report developments on the digital initiative goals and deliverables., • Work closely with the Chief Operating Officer to manage relationships with communication related to vendors or consultants for the execution of project orders and vouchers for the digital initiative., • Other duties as assigned. SUPERVISORY RESPONSIBILITIES: • May involve supervision of one or more staff members, as well as the coordination and supervision of volunteers/interns. LEADERSHIP RESPONSIBILITIES: • Will lead efforts as assigned by the Chief Operating Officer. MINIMUM REQUIREMENTS: The ideal candidate for this position must have a high level of professionalism and organization. The candidate must demonstrate competency in the following areas: • Ability to create, compose, and edit written and electronic materials., • Ability to meet deadlines in a high-pressure environment and capacity to work independently within the context of an overall plan and structure., • Ability to work effectively on their own, as well as in a team setting., • Collaboration. Ability to work with teammates in a professional and solutions-oriented manner. Demonstrated ability to work with a diverse group of people in various settings., • Dedication to Mission. A genuine interest in immigrant, farm worker rights/workers’ rights (e.g. worker conditions, wage-hour violations)., • Excellent oral and written communication skills in both Spanish and English., • Flexibility, Speed, and Precision. Ability to adjust quickly to constantly changing priorities with speed, precision, and accuracy., • Keen attention to detail., • Problem solver with excellent leadership skills who can motivate co-workers to reach all team and/or organizational objectives., • Proficient in understanding business processes and translating them into Dynamics 365 CE configurations, workflows, and automations., • Strong Microsoft background with experience in Dynamics 365 CE which requires configuring and managing the platform., • Si Se Puede® (It Can Be Done) Attitude. The embodiment of a personal spirit that promotes confidence, courage, and risk-taking., • This is a remote position. The incumbent will not be required to report regularly to any of our regional offices. However, the incumbent may be required to attend meetings in person on occasion throughout the year, either in their home state or elsewhere. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, government officials and their staff members, and the general public. Must have excellent verbal and written communication skills. Strong interpersonal and communication skills are required. Bilingual ability in English and Spanish. Ability to speak Mixteco, Zapotec, Triqui and other languages indigenous to Mexico a plus., • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Must have basic accounting knowledge and the ability to keep accurate financial records. Must have good organizational skills and the ability to work independently. Must be familiar with the history and mission of the UFW Foundation and be willing to make a long-term commitment., • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PREFERRED REQUIREMENTS AND/OR QUALIFICATIONS: • 2+ years of experience with CRM tools. EDUCATION and/or EXPERIENCE: • Bachelor's degree (B.A.) in business, information technology, management, or a related field, and three years or more of related experience and/or training; or equivalent combination of education and experience., • Minimum of three (3) years’ experience in a similar technical position. CERTIFICATES, LICENSES, REGISTRATIONS: • Requires a valid Class “C” Driver’s license., • Additional leadership or management certifications are a plus. COMPENSATION: The annual salary pay range for this position is $73,000.00 to $95,000.00, and benefits include: • Accruals of 2, 3, and 4 vacation weeks per year depending on tenure, • 16 paid holidays (includes a personal day), • 1 mental health day per calendar year, • Paid sick days, • Health, dental, and vision benefits, • Life insurance, • Flexible Spending Accounts, • Employee Assistance Program for support with personal and work-related challenges, • 403(b) retirement plan with 2% employer match (providing employee meets criteria), • 401(k) retirement plan with no employer match (providing employee meets criteria) *, • Employer-sponsored pension plan*, • Supplemental insurance (within 30 days of hire date)*, • Professional development opportunities and access to thousands of courses, • 20% discount for immigration services through the UFW Foundation, • Many discounts, such as entertainment discounts for movie theaters, theme parks, etc. via ADP Lifemart, TicketsatWork, and UnionPlus *Note: Some of the benefits listed above are not available to temporary employees. Eligibility and access to benefits may vary based on employment status and other factors. ADDITIONAL AND/OR SPECIAL REQUIREMENTS AND/OR QUALIFICATIONS COVID-19 Vaccination Requirement – The UFW Foundation is committed to ensuring the health and safety of our community, employees, and program participants. While vaccinations and boosters are not currently mandatory, we strongly recommend their use as a crucial measure in reducing the transmission of COVID-19. It is imperative to emphasize that if a pandemic situation arises that necessitates vaccines and/or boosters, we will reinstate this requirement to protect everyone effectively. Vaccinations have proven to be effective in preventing the spread of the virus and reducing severe illness. By choosing to get vaccinated, individuals contribute to the collective effort in mitigating the impact of the pandemic and creating a safer environment for all. We will continually monitor the evolving situation and follow the guidance of health authorities. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. EQUAL OPPORTUNITY EMPLOYER: The UFW Foundation is an Equal Opportunity Employer. We believe a strong commitment to equal employment opportunity is more than a legal and moral obligation – it is also a sound business practice to realize the potential of every individual. We celebrate diversity and are committed to creating an inclusive work environment for all! In order to provide equal employment and advancement opportunity to all individuals, employment decisions at the UFW Foundation will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex/gender, gender identity, gender expression, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, genetic information, age, or any characteristic protected by law. We encourage all qualified applicants to apply for a position fighting for farm worker and immigrant communities! The UFW Foundation believes in second chances. As an organization, we will rely on individualized assessments in the hiring of those with past criminal convictions. The UFW Foundation will make reasonable accommodations for qualified individuals with qualified disabilities under the Americans with Disabilities Act unless doing so would result in an undue hardship. Persons of color, gay, lesbian, bisexual and transgender people, persons with disabilities, persons who have lived in poverty, formerly incarcerated, persons 40 years old or older, and people fluent in more than one language are strongly encouraged to apply for open positions with the UFW Foundation. This policy governs all aspects of employment, including selection, job assignment, compensation, counseling, discipline, termination, access to benefits and training. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Job Description Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary, you will be on call) FLSA Classification: Exempt Job Location: Bronx, NY (Lindenguild and Silverleaf) Reports to: Vice President Supervisory Responsibility: Yes Salary: $98,000 - $105,000 Objective: We are seeking a dynamic and experienced Senior Program Director to oversee two supportive housing programs both located in The Bronx. One building serves single adults who are living with special needs, the other building serves families living with special needs. The Senior Program Director will lead a team to assist this population in stabilizing their lives, maintaining their housing stability and advancing towards their individualized goals. The Senior Program Director is also expected to work collaboratively with the Leasing and Compliance Department and Property Management staff. The ideal candidate will be a Licensed Master Social Worker, Licensed Mental Health Counselor, or Licensed Clinical Social Worker, with demonstrated leadership skills in a supportive housing setting and keen judgment essential for planning and accomplishing goals, navigating challenging bureaucratic systems and providing strong staff supervision. This person will also have experience working with formerly homeless families/population that has been impacted by mental illness, substance use, and medical issues. The Senior Program Director will have very strong administrative skills, budget management experience, and operational expertise. Essential Functions: • Hire, train, supervise and develop a program team with a strong sense of accountability for achieving outcomes for residents and complying with Lantern and funder regulations and requirements., • Ensure all case records (electronic and paper) are accurate, comprehensive and up to date for all residents. The Program Director is responsible for monitoring staff compliance and providing training and support resources., • In conjunction with staff, oversee the development and implementation of program services, including groups, community/tenant meetings, activities and celebrations, etc. to meet tenant and program needs., • Provide regular, ongoing supervision of staff as appropriate and facilitate weekly staff and clinical meetings. Provide case management support to staff as needed., • Identify and meet training needs for staff., • In collaboration with Leasing and Compliance staff, screen potential clients for the program and assist with the move-in and program orientation process., • Collaborate and manage relationship with landlord in tracking needs, managing property management issues, and client work orders, • Ensure all staff members support housing stability through a proactive active approach to working with tenants around budgeting and money management., • Assess serious incidents, review appropriateness of incident management and make corrections as needed., • Utilize data to ensure program goals are met and to address trends (both positive and challenging)., • Actively engage in training that promotes the Senior Program Director's professional development and identifies trainings to support Program staff., • Provide monthly written reports to Senior Management as requested., • Develop linkages with community organizations as well as NYPD to support the work of the program. Required Education and Experience: • LMSW, LMHC or LMFT degree from an accredited school is required., • Minimum of 8 years' experience in social services with 3 years of experience as a Program Director in Supportive Housing., • Knowledge of HIV/AIDS, mental health, substance use, and chronic homelessness required., • Previous experience managing service contracts such as DOHMH, OMH, HASA, NYSSHIP, etc. required, • Experience with electronic case management systems and demonstrated ability to utilize and review data to inform best practices in service provision., • Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary., • Experience working with evidence-based models, specifically Motivational Interviewing, Individual Placement and Support (IPS) and harm reduction., • Bilingual Spanish/English a plus, • SIFI is a plus Supervisory Responsibility: Oversees Social Services Teams in both sites that include an Assistant Program Director and case managers/social workers. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

The Cornerstone Case Management Expansion will include additional services to Cornerstone Community Centers. This expansion consists of a case-management approach which incorporates a Social Worker, a Navigator, and the development of Peer Support Leaders into assigned Cornerstone Community Centers.

Job Description To coordinate the human team, as well as the resources available to optimize the service, supervising compliance with the protocols established by the company, maintaining quality standards, achieving the highest level of customer satisfaction and the highest profitability for the company. FUNCTIONS TO BE PERFORMED: • Manage and coordinate the activities of PrimosHome., • Be responsible for creating action strategies to resolve incidents., • Be responsible for the resolution of daily incidents by organizing the team and, if necessary, by resolving it on his or her own. These incidents can be with final customers, customers-suppliers or apartments., • Know the functioning of each section with the roles to be performed by each worker., • Identify among the team the person who can perform the work of second on board during your absence., • Be ultimately responsible for the actions of the teams you are responsible of., • Plan tasks, organize and lead the sections you are in charge of, coordinating their day-to-day work., • Be responsible for opening and closing new apartments optimally. Planning the team involved and the timings of the process., • Meet the demands of the guests, listening to suggestions, criticisms, and complaints, and provide the appropriate solution to conflicts or problems that may occur., • Communicate actively and transversally with the Account Manager (director of the Madrid office) and follow the guidelines set by the Director of Services and the Operations Director., • Keep records up to date and ensure compliance with quality control standards., • Document each service. Perform a global analysis at the end of the day to analyze the work done and propose improvements with the whole team., • Train the staff in case of needing new members in the team., • Manage merchandise and warehouses, inventory control: define maximum and minimum stocks in existence SKILLS – PERSONAL PROFILE: • High responsibility., • Proactivity., • Good communication., • Dynamic., • Ability to establish relationships., • Empathic., • Eagerness to excel., • Good physical presence and personal care., • Coaching. REQUIREMENTS – PROFESSIONAL PROFILE: • Advanced vocational training, further and constant training., • Experience of at least 2 years in the hospitality sector as Manager., • Experience and leadership skills: strong leadership and organization., • Team management capacity and their training., • Positive attitude toward service., • Capacity to work under pressure., • Restlessness, flexibility of dedication according to the needs., • Ease of learning., • Good management of interpersonal relationship skills., • Negotiation capacity and conflict management., • Commercial skills., • Discretion about the management of the different aspects employees - company., • Perfect knowledge of the protocols of operations., • Management knowledge. Familiarization with work methodology., • English – Spanish command., • Office handling., • CRM. NOTES: IMMEDIATE AVAILABILITY. EXCLUSIVE DEDICATION. SOCIAL SECURITY REGISTRATION.

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Williamsbridge area of the Bronx. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents and Staff QUALIFICATIONS: • Must have a master’s degree in social work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $70,000

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure the client’s successful progress towards independent living. This individual will work with clients at our House East location in New York City, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or obtain licensure within three (3) months of hire, and have a master’s degree in Social Work from an accredited school of social work, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths & service needs, • Provide clear written reports that capture family assessment findings & recommendations, • Assist families that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education for families, • Prioritize & conduct unit visits to the high-risk families that are in-shelter to coordinate safety planning efforts in the household, • Prepare children & parents to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of the family, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services as needed, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for families in-shelter by facilitating in person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Participate in family meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with family, and provide the family with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking Full Time Clinicians, Lead Workers, & Case Managers for our Mobile Response and Stabilization Services Program located in Jersey City, NJ. Requirements: The positions require the following: • Case Managers:, • Bachelor’s Degree in social work or a related field, • Valid driver’s license, • Clinicians:, • Master's Degree in social work or a related field, • Valid driver's license, • Lead Worker:, • Master's Degree in social work or a related field Position Duties: • Case Managers:, • Provide in-home and community based crisis de-escalation/intervention and assessment, safety planning as well as stabilization and case management services to families and children according to the families' individualized service needs, • Coordination of discharge/transition services to include referral and linkages to services and supports appropriate to the level of need of the child/family, • Clinicians:, • Provide crisis de-escalation/intervention and assessment, safety planning, and stabilization and case management services to families and children in their homes, schools, and other community locations., • Coordinate discharge/transition services, including referral and linkages to services, and supports that are appropriate with the level of need., • Complete a comprehensive individualized crisis plan for each client within the specified time frame that includes behaviorally specific goals, strategies, and a plan of service, • Establish and maintain client records and electronic documentation for clients in compliance with program policies and procedures, • Record service data as required for statistical reporting, • Work in conjunction with other staff in relationship to providing appropriate services for clients, • Lead Worker:, • Provides mobile crisis intervention and assessment as well as stabilization between 72 hours to 8 weeks and case management services to families and children, • Coordinates a comprehensive individualized Crisis Plan that meets the family’s needs., • Coordinates discharge/transition services to include referral and linkage to appropriate level of need, • Audits client's records and plans appropriate corrective action, • Coordinates team weekly schedules to ensure adequate program coverage, • Leads daily dispatch teams, • Assists in coordinating team training schedules, • Monitors development of specializations and library of community resources, • Assists Program Supervisor in orientation process, • CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. yMRj7QqR9U

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 2. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 3. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 4. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description TITLE: Outreach Worker DEPARTMENT: Youth and Community Development Services LOCATION: East New York, Brooklyn PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY: Full Time, $36,000-$39,000 Compensation based on job experience. This position is performance-based and is also contingent on funding availability DATE: September 2025 – June 2026 Schedule: Mon- Fri; Some Saturdays. Scheduling may vary due to the needs of the program. JOB SUMMARY: The outreach worker will work closely with families and Community School staff to support Community School Attendance Initiatives. The outreach worker will help support parents’ skills, parent-child relationships, family relationships, and parent-school communication to increase student attendance. The outreach worker is responsible for initiating and maintaining a regular and sustainable supportive relationship with high-risk families via home-based services. The outreach worker will ensure optimal academic, social, and emotional development of both parents and students. The outreach worker will work closely with the Community School Team (director, social worker, program coordinator, and tutor) to provide resources that will enhance the Community School. Staff members would need to have a working reliable computer. EDUCATION, EXPERIENCE, AND SKILL REQUIREMENT: • High school diploma required; Bachelor’s degree preferred, • Two years or more experience in the field of youth development, • Family outreach and home visit experience, • Excellent written and verbal communication skills, • Excellent documentation skills, • Facility to motivate others toward achieving goals, • Ability to develop alliances with high-risk and difficult-to-engage youth and families, • Knowledge of community resources and counseling practices with high-risk populations, • Outstanding collaborative skills, • Create and maintain a thorough written record of assessments, attendance outreach efforts and all required documentation, • Work collaboratively with community resources to establish timely and effective referral processes, • Maintain ongoing open communication with school principal, parents, and school-based staff, • Through home visits, engage families and develop relationships between school and families of students identified as the targeted population (At-risk and chronically absent students). (Minimum 3 home visits per week)., • Partnering with families to create family goal plans that increase student attendance and enhance parent and child well being, • Maintain written records of home visits, family goals, and all required documentation, • Implement “Success Mentors” program to improve attendance initiatives. Success mentors are the most successful strategy for combating chronic absence. Success Mentors are caring adults (or peers) who mentor chronically absent students to identify the barriers preventing them from attending school each day., • Assign “Success Mentors” to chronically absent students. Help Success Mentors understand that any topic is worth discussing! The idea is not for a Success Mentor to have the answers, but for the mentee to talk about and explore ideas., • Implement attendance incentive programs. Hold award ceremonies for improved attendance, create an attendance going culture, and manage incentive programs (ex. trips, gifts, shirts)., • Work collaboratively with school and community to support school environment, bring in resources and advocate for families when necessary, • Refer participants to social worker for counseling to support with crisis intervention and safety planning, • Participate in ongoing efforts to advocate for program needs via community coalition building and via administering feedback surveys and program assessments, • Seek partnership opportunities and bring in at least 3 new partners a year to leverage resources to support programs, • Work closely with social worker, tutor, and case manager to support targeted student needs, • Attend all required department/ agency meetings and/or trainings, • Perform other duties as assigned by the Community School Director and/ or Community School Assistant Director Equal Opportunity Employer (EOE) HOW TO APPLY Please send cover letter and resume to Jennifer O’Brien, Community School Director at . List “Outreach Worker Position” in the subject line. Also, provide three professional references that can be contacted (at least one should be a former supervisor). Please, no phone calls. *Community members from East New York and the greater Brooklyn area are strongly encouraged to apply for this position.

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking Full Time (Spanish/English) Bilingual Case Manager for our Mobile Response and Stabilization Services Program located in Jersey City, NJ. REQUIREMENTS • Bachelor Degree in social work or a related field, • Bilingual fluency in English and Spanish ANNUAL SALARY AVAILABLE: • $43,500 - $46,500 DUTIES AND ABILITIES • Provide in-home and community based crisis de-escalation/intervention and assessment, safety planning as well as stabilization and case management services to families and children according to the families' individualized service needs. PROGRAM DETAILS • CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. bd5NOTI9Qh

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description TITLE: Community Advocate DEPARTMENT: Youth and Community Development Services LOCATION: 215 Heyward Street Brooklyn, NY 11206 PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY: Full Time, $40,000-$45,000 This position is performance based and is also contingent on funding availability DATE: September 2025 – June 2026 SCHEDULE: Monday - Friday; Some Saturdays, Scheduling may vary due to needs of the program. JOB SUMMARY: The Community Advocate will work closely with families and Community School staff to support Community School Family Engagement and attendance Initiatives. The Community Advocate will help support parents’ skills, parent-child relationships, family relationships, and parent-school communication to increase student attendance and improve family well-being. The Community Advocate is responsible for initiating and maintaining a regular and sustainable supportive relationship with high-risk families. The Community Advocate will ensure optimal academic, social, and emotional development of both parents and students. The Community Advocate will work closely with the Community School Team (director, social worker, program coordinator, and tutor) to provide resources that will enhance the Community School. Staff members would need to have a working reliable computer. EDUCATION, EXPERIENCE AND SKILL REQUIREMENT: • High school diploma required; Bachelor’s degree preferred, • Two years or more experience in the field of youth development, • Family outreach and home visit experience, • Excellent written and verbal communication skills, • Excellent documentation skills, • Facility to motivate others toward achieving goals, • Ability to develop alliances with high risk and difficult to engage youth and families, • Knowledge of community resources and counseling practices with high-risk populations, • Outstanding collaborative skills, • Create and maintain thorough written record of assessments, attendance outreach efforts and all required documentation, • Work collaboratively with community resources to establish timely and effective referral processes, • Maintain ongoing open communication with school principal, parents, and school-based staff, • Support with the maintenance and distribution of pantry food, hygiene and cleaning supplies., • Work in collaboration with school PTA and Parent Coordinator to increase parent involvement through monthly initiatives., • Engage families and develop relationships between school and families of students identified as the targeted population (At-risk and chronically absent students)., • Partnering with families to create family goal plans that increase student attendance and enhance parent and child well being, • Maintain written records of home visits, family goals, and all required documentation, • Implement “Success Mentors” program to improve attendance initiatives. Success mentors are the most successful strategy for combating chronic absence. Success Mentors are caring adults (or peers) who mentor chronically absent students to identify the barriers preventing them from attending school each day., • Assign “Success Mentors” to chronically absent students. Help Success Mentors understand that any topic is worth discussing! The idea is not for a Success Mentor to have the answers, but for the mentee to talk about and explore ideas., • Implement attendance incentive programs. Hold award ceremonies for improved attendance, create an attendance going culture, and manage incentive programs (ex. trips, gifts, shirts)., • Support with Benefits enrollment and referrals including SNAP screenings and assistance., • Collaborate with school staff, parents, and students to design a comprehensive parent workshop calendar., • Refer participants to social worker for counseling to support with crisis intervention and safety planning, • Participate in ongoing efforts to advocate for program needs via community coalition building and via administering feedback surveys and program assessments, • Seek partnership opportunities and bring in at least 3 new partners a year to leverage resources to support programs, • Work closely with social worker, tutor, and case manager to support targeted student needs, • Attend all required department/ agency meetings and/or trainings Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description The senior Case Manager will lead and support shelter case management services that maximize safety, connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. RESPONSIBILITIES: • Supervise and serve as mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspections follow up., • Participate and facilitate interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk ad assess need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment process., • Analyze situations and determine proper course of action by making decisions and utilizing independent judgement., • Maintain records and prepare clear, concise, and complete reports., • On a continuous basis know signs and symptoms of mental illness; understand cultural influences on behavior; identify need for services, problem solve to assess needs of clients; observe family interactions for assessment purposes; and explain regulations and findings clients and families., • Work with various cultural and ethnic groups in a tactful and effective manner, • Bachelor Degree in Human/Social Services, Psychology, or related field, required (Master Degree in Social Worker, preferred), • Minimum of five (5) years’ experience working with homeless and/or low and mixed-income population, • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention and resolution techniques, match such techniques to particular circumstances and individuals

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry.OptionMetrics is seeking an IT Support Analyst will oversee a diverse portfolio of IT systems and assets, ensuring optimal performance and reliability across the organization. The successful candidate will manage the full lifecycle of IT infrastructure—from routine upgrades and timely fixes to proactive maintenance strategies that keep our technology ahead of the curve. Armed with a deep knowledge of computer hardware, software, and network maintenance, the ideal candidate will stay current with industry trends to troubleshoot and resolve technical issues swiftly, while anticipating future needs and implementing scalable solutions. Moreover, the IT Support Analyst will serve as a trusted resource, delivering expert support and guidance to employees to swiftly resolve critical issues. Their proactive approach will help minimize downtime and enhance overall productivity. This position requires working on-site at our NYC location in a hybrid capacity. Objectives:- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.- Handle business-critical IT tasks and system improvements.- Enable faster and smarter business processes and employee productivity.- Research and evaluate emerging technologies, hardware, and software.- Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft Office365, and Zoom. Responsibilities: 1. User Support & TroubleshootingProvide Tier 1/Tier 2 support for desktops, laptops, mobile devices, and SaaS applications. Troubleshoot hardware/software issues and escalate when necessary. 2. Identity & Access ManagementAdminister Azure Active Directory (accounts, groups, MFA, conditional access).Manage join/leave processes (onboarding, off boarding, access rights). 3. Endpoint & Device ManagementConfigure and enforce policies via Microsoft Intune (MDM/MAM).Create and maintain standard desktop images for consistent deployments. Track hardware inventory, software usage, and license compliance. 4. SecurityEnsure timely patching and update deployments across all devices. Manage endpoint security including antivirus/anti-malware tools. 5. Networking & Collaboration ToolsManage Wi-Fi access points, SSIDs, and connectivity troubleshooting. Set up and maintain conference room AV systems (displays, cameras, microphones, Zoom/Teams integration).Provide live support for meetings and video conferences to ensure smooth execution. 6. Operations & ProcessMaintain asset lifecycle documentation (procurement → assignment → retirement). Write and update IT knowledge base and self-service guides. Required Skills & Qualifications:3–5 years in IT support or desktop engineering.Strong knowledge of Azure AD and Microsoft Intune.Experience with desktop imaging, policy management, and patch compliance.Proficiency in hardware/software inventory management and license tracking.Hands-on knowledge of Wi-Fi network management (APs, controllers, SSIDs, security).Experience with conference room technology (AV setups, video conferencing platforms).Strong with Windows 10/11, macOS, and business SaaS platforms (Office 365, Slack, Zoom, Teams).Excellent troubleshooting and communication skills. Preferred skills and qualifications:- Bachelor’s degree (or equivalent) in computer science.- Certification is a plus: CompTIA, Google, CCNA, ITIL.OptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description JOB SUMMARY: Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL TASKS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed, • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Executes emergency plans as outlined in the policy and procedure manual., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities. Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Cure Violence Program works with 16 – 24 year old at risk youths who are or may have potentially been involved in street violence, community residents, businesses and community-based organizations to implement Cure Violence: The Campaign to Stop the Shooting. Cure Violence is a public health strategy to reduce and prevent shootings and killings. This program will focus on a defined area identified as a “hot spot” in Brownsville, Brooklyn for shooting violence within the 73rd Precinct. The program works to prevent gun violence by: 1) mediating conflicts that may end in gun violence, 2) changing the thinking of individuals who are most at risk of being victims or perpetrators of violence, and 3) working closely with a broad coalition of local partners to promote a visible community-wide message that shooting is unacceptable behavior. Position: Outreach Worker Reports To: Assistant Program Manager Location: 444 Thomas Boyland Street, Brooklyn, NY 11212 What The Outreach Worker Does: • Reach out and market the program to the community via street outreach in order to recruit clients., • Assist in organizing responses to all shootings that occur in the targeted catchment area within 72 hours of receipt of notice of the shooting or killing., • Prepare marketing materials and market the program to community., • Attend and help facilitate social/peer support events (i.e., community events and shooting response meetings, etc)., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Create and maintain client files., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, etc., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Provide all required information for weekly/monthly/quarterly/annual reports., • May conduct client’s and/or families’ periodic re-assessments., • May schedule appointments for client with referral organizations., • May escort clients to appointments (educational, medical, social service, etc.)., • Equally at home conversing with gang members, community activists, law enforcement personnel, and public officials., • Subject to a criminal background check and random drug testing., • No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence or history thereof., • Strong knowledge of the Brownsville community., • Familiarity with Brownsville 73rd Police Precinct community challenges of teens and young adults there; strongly preferred., • Ability to work a flexible schedule including morning, evening and weekends as needed., • Must have understanding of, sensitivity and commitment to working with families of youth that have experienced gun related trauma., • Case Managers should be prepared for various outdoor weather conditions during their regular workday. Compensation: $50,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR CPoRrorkhc

Job Description Summary: Streetwork Project Lower East Side is an innovative program for homeless youth providing drop-in, crisis shelter, and outreach, utilizing a harm reduction approach. Under this umbrella, Senior Case Managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale, and survival sex). Services provided by Senior Case Manager include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. The Senior Case Manager also works alongside program leadership in providing input towards program planning to meet the mental health and substance use harm reduction needs around staff development and client services. Senior Case Manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Intake and assessment for individuals seeking assistance, • Triage counseling, • Mediation for internal conflicts, • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a trauma-based intervention (ARC) for youth with more complex mental health needs and challenges., • Provide trainings on overdose prevention, Narcan, as well as provide syringe exchange and other harm reduction supplies with clients, • Collaborate and coordinate with on-site mental health providers to ensure clients access to care., • Work in collaboration with therapist and Supervising Social Worker (SSW) to help develop treatment plans for youth with special needs experiencing severe mental health challenges, • Provide assistance to SSW in facilitation of clinical group process and debriefs, • Collaborate with SSW in identifying trainings around staff development, • Provide support to Supervising Coordinators and Coordinators in absence of directors around scheduling and oversight of the space., • Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & Food-stamps, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Assist youth in application for Supportive Housing and SSI., • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Facilitate self-care and coping and risk reduction support groups, • Provide group led facilitation and conducting of educational presentations on HIV/AIDS, risk reduction, and other topics related to sub-populations of homeless youth, • Conduct outreach to homeless and street involved young people, as assigned, • Assist in community outreach and trainings on harm reduction techniques, including Narcan training; overdose prevention; fentanyl testing, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participate at staff trainings, staff meetings and staff group process workshops & case conferencing, • Participate in weekly supervision. Secondary Job Functions: • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers Interacts with: • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client Knowledge and Skills Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Genuine interest in working with disenfranchised youth and young adults, • Understanding of social service systems and how to provide advocacy for clients navigating systems, • Basic knowledge of Supportive Housing and SSI eligibility process, • Ability to complete psychosocial reports and conduct assessments using psychiatric reports Qualifications: • Bachelor’s Degree, creative arts, liberal studies or any field related to working with youth +2 years’ experience working with youth, or High school diploma or equivalent + minimum of 5 years’ experience working in social service settings with target population. OR, two years of high-quality work at a Streetwork Project site Desirable: • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards., • Understanding of harm reduction perspective, • Experience working with youth who have Co-occurring Disorders, • At least 1 year working with the homeless youth, or harm reduction, • Bi-lingual Spanish Other: Basic understanding of computer and systems for managing case records. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63 to $25 per hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Program Director, the Case Manager is responsible for providing case management, housing support to participants and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. KEY ESSENTIAL FUNCTIONS • Provide targeted case management services to children, youth and adult consumers living with mental health illnesses and substance abuse disorders and their families/support systems through ensuring access to care, engagement in care coordination of care to obtain the full range of needed services., • Gather enrollment consents, PSYCKES/RHIO consents, and complete screening, baseline-risk assessments, reassessments, plan of care, plan of care updates and notes in accordance with departmental policies., • Demonstrate the ability to clearly articulate, verbally and in writing, the aims and goals of the department to potential patients, community members and staff., • Participate in quality improvement activities, projects and reviews in collaboration clinical team members., • Complete daily, weekly, monthly, or other periodic requests for narrative or quantitative data reports for program review., • Prioritize the homeless population through identification of new sources of potential patients, onsite meetings with patients at their shelter and conduct outreach and engagement presentations., • Meet regularly with supervisor and attend staff meetings and case conferences. Be prepared to discuss case management and operational issues impacting performance and program operations., • Complete and submit daily activity log in accordance with departmental policies., • Ensure patient is attending scheduled medical and social service visits through building relationships with patients and providers. Coordinate and schedule appointments with Social Worker and Medical/Mental Health providers. Routine calls should be made to internal and external providers before and after visits to follow up and provide necessary support to the patients., • Maintain four contacts with each client or at a greater frequency as indicated by the risk stratification and plan of care., • Access and respond per agency guidelines to client complaints of grievances, • Conduct outreach and engagement in accordance with policies via phone, electronic methods, and letter and or field work to client/collateral/provider to engage clients or strengthen connectivity., • Help maintain health and wellness and prevent secondary disease complications through provision of health information, support plan of care, and coaching., • Promote and expand linkage development in all areas related to patient care including social determinants (e.g. housing, employment) and monitor the effectiveness of linkages with other service providers via phone, face to face meetings of formal case conferences., • Communicate effectively with Supervisor in identifying strengths, weakness and opportunities of program operations., • Ensure community-follow up to engage the client in care; promote compliance with medical appointments and encourages client self-sufficiency and empowerment., • High School Diploma or GED required., • Associate Degree and Bachelor’s degree preferred., • Minimum of six (6) years of experience in case management., • Must obtain Mandated reporter (2 hours) training/certificate required., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate within three (3) months of hire date., • Must complete Integrated Mental Health/Addictions Treatment Training (IMHATT) Certificate, • Must be trained in Trauma Informed Care and in Military and Veteran’s culture, • Must be team oriented and possess a positive attitude with a willingness to be flexible and helpful., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description In the context of child-centered, the Case Planner provides family-focused practice to promote permanency, safety and well-being, and to reduce length of stay in foster care, the case planner also provides comprehensive casework services for both youth and families. The case planner provides all case management services and ensures that all ACS mandates are in compliance. Casework delivery is to be consistent with Good Shepherd Services’ philosophy and within city and state mandates. Please note this position is based ONSITE with the possibly of 1 or 2 days Remote. We provide a range of programming for Vulnerable Youth/Adolescent with history of Trauma. Job Title: Case Planner, Marian Hall Reports to: Assistant Director of Social Services Location: 337 E. 17th Street, New York, NY 10003 Hours: 40 Hours/Week; Non-Exempt Position requires staff to be onsite along with some field work. Some evening will be required. Hybrid Schedules are based on program needs and at leadership discretion. Major Duties: • Maintain primary case planning responsibility for 16-20 cases in collaboration with the social worker., • Establish immediate contact with families to provide information about the program., • Conduct required casework contacts with the child, parent, and collateral contacts (schools, service providers, medical personnel, mental health practitioners, youth development counselor and substance abuse counselors)., • Work collaboratively with Social Worker to make assessment-based referrals as necessary to meet the needs of the child and/or parent., • Assess birth parent’s homes for diagnostic purposes to ensure the safety of youth and family while at home and complete home safety assessments., • Attend court and permanency hearings., • Maintain up to date case records within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Progress notes are to be completed and submitted preferably within one day of the event but no later than the end of the given week of the event., • Submit, PYA, FASP and Permanency Hearing Report on the internal date for review provided by the agency's compliance department., • Manage case load of AWOC and work collaboratively with assigned Social Worker to locate AWOC youth., • Develop community relationships and communicate with all collaterals, including ACS., • In collaboration with the primary social worker, youth development counselor, work with full treatment team, family and youth to develop the most appropriate permanency plan with emphasis on lasting family connections and/or other permanent caring connections in the community., • Attend and participate in treatment team meetings, service plan reviews and FTC’s; provide relevant input., • Maintain appropriate and relevant documentation of all contacts and events., • Effectively use and practice the Sanctuary Model tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences and self-care in the department/program to create a non-violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) Framework into daily practice to ensure quality care and an effective work environment., • Provide coverage for Marian Hall cases when necessary., • Bachelor’s degree required., • Experience working with families and adolescents in the child welfare system required., • Must be able to establish working relationships with participants in need of supportive services., • Must have working knowledge of Connections., • Must have excellent verbal and written communication skills., • Ability to work flexible hours, including two evenings., • Ability to use public transportation to travel throughout New York City., • Must have a commitment to GSS models of practice including Sanctuary and ACS principles to promote permanency, safety and well-being., • Must have a commitment to work from a strength-based, youth development and trauma informed perspective., • Bilingual English/Spanish preferred. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description POSITION OVERVIEW: The Senior Case Manager will lead and support shelter case management services that maximize safety and connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience. RESPONSIBILITIES: • Supervise and serve as a mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost-effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk and assess the need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment plans, • Engage clients in the problem-solving process., • Analyze situations and determine the proper course of action by making decisions and utilizing independent judgment., • Maintain records and prepare clear, concise, and complete reports., • Continuously know the signs and symptoms of mental illness; understand cultural influences on behavior; identify the need for services; problem solves to assess the needs of clients; observe family interactions for assessment purposes and explain regulations and findings to clients and families., • Work with various cultural and ethnic groups tactfully and effectively., • Perform other duties and tasks as assigned and attend meetings, training, and workshops as required., • Interview, hire, supervise, and set up training for program personnel to reach program goals., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, disciplinary actions, terminations, etc.)., • Bachelor's Degree in Human/Social Services, Psychology, or related field required (Master's Degree in Social Worker preferred), • Minimum of 5 years experience working with homeless and/or low and mixed-income populations required, • Specialty in substance abuse and mental health issues

Job Description PROS Recovery Specialists establish and maintain a therapeutic relationship with individuals and their families by effectively utilizing clinical skills. They may review the individuals psychiatric, medical and other case records and discuss issues with families and other members of the treatment team; complete admission screening; conduct psychosocial assessments; make treatment recommendations; participate in treatment planning; provide social casework services; provide individual, group, and family therapy; assess availability of services; serve as consumer advocate; develop and implement discharge plans; and coordinate services with community providers. Incumbents advocate to ensure individuals receive appropriate treatment/services that their legal and human rights are protected and promote effective and consistent utilization of services and resources. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Interviews individual after a thorough review of the record to construct the psychosocial assessment., • Obtains psychosocial history by interviewing the individual, the family, significant others, and former service providers to formulate clinical recommendations for therapeutic interventions., • Assesses individuals’ treatment needs., • Prioritizes the individual’s treatment needs; assesses impact of treatment on the individual and the family; assesses ability of significant others to assist in the treatment planning process; and involves the individual and significant others in a comprehensive treatment plan; and in some settings, determines which individuals are appropriate for other levels of care., • Participates in the development of a written comprehensive individualized treatment plan that is based on the assessment of the individuals clinical needs; determines need for services and ensures that referrals for ancillary, support and consultative services are noted and made; reviews and updates individual treatment plan according to all applicable guidelines and in response to clinical change; and ensures that arrangements are made and documented for continuation of care well in advance of individuals planned departure., • May identify, coordinate and plan for the individuals’ financial needs., • May identify and provide intervention to individuals in crisis in a range of settings; or provides consultation to others to enable them to appropriately intervene., • Assesses the individual’s readiness for discharge; identifies needed resources; works with consumers/patients, families and providers to link him/her with appropriate resources; may conduct follow-up visits., • Prepares an outline of objectives and conducts sessions according to treatment program schedule., • Meets with assigned group according to treatment schedule., • Conducts specialized groups to meet the needs of target populations:, • Maintains topic-focused discussion., • Provides opportunities for participation., • Ensures that content of group sessions is consistent with objective of treatment plan and meets the needs of the individual members., • Ensures that individual attendance and participation in sessions is documented., • Documents, within required timeframes, the content and results of group counseling or therapy., • Periodically evaluates the effectiveness of assigned group sessions, and based on the evaluation results, makes any changes indicated., • Provides treatment to family or significant others or advocates for such services:, • Reviews and evaluates the involvement of family/significant others in treatment and carries out corrective action as appropriate and/or makes recommendations and/or referrals for needed services such as mental health issues, safe homes for domestic violence, parenting skills, and how to apply for financial assistance., • Takes a lead role in on-going efforts to increase the involvement of family/significant others in treatment program., • Prepares an outline of family program sessions and objectives., • Facilitates family education session according to treatment plan., • May supervise master’s program level students (MSW, MHC, CAT) Meets with staff on caseload and identified issues., • Prepares performance program and discusses these duties with staff; prepares and completes a written performance program according to agency guidelines; monitors and evaluates performance., • Establishes work schedules; monitors time and attendance taking corrective action where necessary; approves and disapproves requests for time off., • Ability to work with clients, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to develop, evaluate, implement and modify a treatment plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, clients, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned using computers and computer software assigned (e.g., IMA, Word, Anasazi, etc.), • Ability to understand and adhere to internal and external laws, rules, and policies, • Ability to secure the cooperation of and work effectively with others New York State approved Limited Permit – Master of Social Worker, Mental Health Counselor, Creative Arts Therapist, licensed by New York State as a Licensed Master of Social Worker, Licensed Clinical Social Worker, Licensed Mental Health Counselor, Licensed Creative Arts Therapist; current, valid registration certificate.

Job Description JOB TITLE: Solution-Based Casework (SBC) Case Planner EMPLOYMENT TYPE: Full-Time LOCATION: Hybrid – 2-3 days in office (Bronx Location) REPORTS TO: Solution-Based Casework Supervisor SALARY: $60,356.30 Annually ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. JOB OBJECTIVE: To provide high-quality case planning, case work, and case management services to at-risk families referred by the Administration for Children’s Services. These families may be experiencing a wide range of challenges, including personal/marital/relationship problems, financial stressors, acculturation issues, family destabilization, and/or parent/child conflict. The Case Planner provides intensive preventive services to avoid foster care placement and ensure the safety and welfare of children in the home. He or she provides the family with services according to ACS standards and requirements. The Case Planner follows a Solution Based Casework (SBC) practice model. SBC is based on three theoretical foundations: family life cycle theory, relapse prevention/CBT theory, and solution-focused family therapy. Partnership with families in each and every case is critical to reducing risks and solutions should utilize prevention skills to achieve those goals. PRIMARY DUTIES & RESPONSIBILITIES: Case Management & Advocacy * Ensure timely completion of SBC training & certification. * Conduct home visits and office visits to assess child safety and risk elements, complying with ACS requirements. Face-to-face contacts should be conducted twice per month, at a minimum and includes home visits (two home visits must be conducted if children 0-2 years old are present) and office visits (e.g., school, doctor’s office, AAFSC), as well as other out-of-home visits (e.g., park). More visits may be required. * Provide case work/case management services to families receiving Preventive Services (12 cases); which includes but is not limited to providing supportive casework, focusing on service goals, and child welfare laws, improving family relationships and bonding, coping skills, parenting, etc. * Ensure joint-home visits are conducted within 5 business days from the date of referral. * Evaluate and assess the current family functioning including child safety and home safety (e.g., assessing other adults in the home, ensuring safe sleep, working fire alarms, window guards, etc.). * Work in partnership with the family to formulate outcomes & service plans with the family. * Ensure all initial intake documents (AAFSC intake, Domestic Violence screening, child trafficking) are completed and processed accurately using AAFSC internal database (i.e., Apricot). * Advocate for the family by linking them to needed services in the community: medical, mental health, entitlements, day care, home health aide services, substance abuse treatment, anger management, etc. and follow up to monitor participation and progress. * In collaboration with the Conference Facilitator, support the facilitation of Family Team Conferences and Service Termination Conferences, as well as other relevant ACS-led conferences. Family Team Conferences must be conducted within 4 weeks of the FASP due date. * Ensure FASPs are launched 30 days prior to the due date and submitted to Supervisor 3 weeks prior to the due date. * Complete Initial, Comprehensive, all Reassessment FASPs, and Plan Amendments for all Advocate Preventive Only (ADVPO) cases offline. * Complete and Submit Child Trafficking Screening for Child Welfare Services and ADVPO cases. * Evaluate walk-ins and community referrals for needed services and potentially for advocacy cases. * Provide case coverage in the absence of a co-worker (as needed). * Schedule and coordinate monthly visits with FSU workers (applicable to FSU cases only). Quality Assurance, Communication, and Documentation * Complete all documents required by ACS in a timely manner (5 business days) including but not limited to progress notes and FASPs using templates in a manner that reflects the progress or lack thereof, including the reaction of the family to services during the review period or contact. * Complete all ACS and internal forms required for case opening and closing as well as obtain consents and forms needed for other case activities. Obtain and maintain collateral contacts with all other service providers including school and medical reports on a regular basis. * Comply with all data entry requirements for database systems including inputting information in a timely manner (PROMIS, Connections, etc.). * Compile and organize appropriate client intake paperwork, surveys, and forms. Maintain casefiles, database entry, and record keeping in compliance with ACS, OCFS, and AAFSC requirements, in alignment with the Solution Based Casework Model guidelines (as needed). * Appropriately follow incident reporting procedures (as needed). * Maintain relationships with ACS personnel, including DCP workers, joint home visit ACS staff, and FSU workers, for ongoing ACS supervision. * Regularly collaborate and communicate with PPRS staff by responding to emails, maintaining an up-to-date Outlook calendar, participating in supervision meetings, and scheduling office days. * Perform other job-related duties as assigned. Trainings, Meetings, and Audit Preparation * Attend training provided by ACS, Solution Based Casework, and other organizations as required (minimum of 42 hours/6 days each fiscal year) and log training by submitting certificates to the Director of Training and Development. * Attend internal meetings as scheduled, collaborating with the multidisciplinary team (e.g., monthly supervision). * Assist in preparation of internal and external audits (COQI, PAMS, safety alerts, etc.) related to the program operation and delivery of services. BACKGROUND & POSITION REQUIREMENTS: A successful Case Planner at AAFSC is one that is both compassionate and objective. The candidate must be a good communicator and problem solver who is able to quickly respond to unforeseen challenges. In addition to these general skills and traits, AAFSC is looking for a candidate with the following skills: * Bachelor’s degree from an accredited college or university required. * Familiarity with using PROMIS and Connections. * Computer skills in Microsoft Office suite and excellent writing skills are required. * Bilingual or multi-lingual fluency required. Arabic, Bangla/Bengali, Hindi, or Urdu skills strongly preferred. * Experience working with under-served students in urban schools, child welfare system, and/or community-based settings a plus. * Exercises discretion regarding sensitive personal and legal information. * Job contingent on pre-employment background check and fingerprint clearance. * U.S. Work authorization required. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Powered by JazzHR DIE0HIHcUR

Job DescriptionSalary: $58,000-$62,000 THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC. 975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477 Tel: (718) 542-0006 Email: Job Title: Intake Worker - Elder Justice Program Supervisor: Program Director Job Status: Full Time / 35hrs per week Job Location: Hybrid, (2-3 days in office) Salary Range: $58,000- $62,000 - Non-Exempt Neighborhood Self Help by Older Persons Projects (SHOPP)is a dynamic and innovative non-profit organization that supports older adults, caregivers, and individuals with disabilities. SHOPP offers 12 essential programs, including CCNP (Community Care Network Program), 4 Older Adult Centers (Casa Boricua, Leon, Soundview, and Guess), NORC (Naturally Occurring Retirement Communities), Pop Up Caf, Case Management with Friendly Visiting, Elder Justice, Caregiver Support Program, and NY Connects. SHOPPsmissionis to enhance the strength and resilience of individuals, regardless of age or ability, through innovative programs and support services. The Neighborhood SHOPP Violence Intervention and Prevention (VIP) Program focuses on alleviating the effects of domestic violence and prevent victimization to older Bronx and Manhattan community district 12 residents. We believe that older adults should be in a safe environment and be able to recognize and deal appropriately with threatening situations to minimize risk to themselves. The Elder Justice Intake Worker will report directly to the Elder Justice Program Director and/or Assistant Director. The position requires a Bachelors Degree in Social Work or a related field with a minimum of 1-2 years of experience working in a social service/non-profit setting. Knowledge of domestic violence and/or older adult community-based services is preferred. In addition, the candidate must be comfortable with public speaking, reporting to alternate sites, multi-tasking, team building, critical thinking, empathy, time management, cultural competency, and knowledge of using Microsoft office applications while working in a hybrid operation. Job Description: With a Hybrid work schedule, the Elder Justice Intake Worker is specifically responsible for the following: • Determine preliminary eligibility and complete intake along with preliminary assessments on victims seeking information, support, and services;, • Initiate Supportive Counseling at time of Intake for self-referrals;, • Provide information and referral to victims or professionals of other internal/external programs;, • Assist social workers with follow-up calls for telephone reassurance;, • Support training peers/interns;, • Provide Program Director/Assisted Director with completed intake and screening reports;, • Complete and Monitor CD tracker and Referral Link;, • Maintain complete and well-written client case records;, • Complete various worker logs, performance target outcome tracking, and statistical reports in a timely manner amongst other administrative requirements as assigned by a supervisor;, • Involvement in a supervisory relationship with the PD/AD and accept peer-to-peer supervision;, • Coordinate and collaborate with other agencies such as Adult Protective Services, NYPD, the Bronx/Manhattan District Attorney's Office, NYC Aging Elderly Justice Services to ensure that victims are provided with timely and effective intervention;, • Adhere to NYC Aging and other relevant government guidelines, regulations, procedures, and compliance expectations;, • Assist with annual outreach plan to promote Elder Justice program and other SHOPP services in the community, social media, community boards, etc.;, • Conduct Elder Abuse Community Prevention workshops and presentations when needed as a back-up to the team;, • Identify and maintain collaborative relationships in Elder Justice network;, • Coordinate and collaborate with Outreach worker to develop innovative program promotion ideas, etc.;, • Participate in events/conferences during off-hours (after 5 pm) or assist with tabling during community fairs during weekends when needed;, • Attend periodic City Council meetings during off hours as assigned;, • Report to assigned alternative office location as assigned by supervisor;, • Attend periodic training and skill development workshops;, • Participate in SHOPP staff training programs, staff meetings, and other meetings as assigned;, • Perform other tasks as assigned by the Supervisor. Background Check Notice: All offers of employment are contingent upon the successful completion of a background check. SHOPP is an equal-opportunity employer that fosters a diverse, inclusive, and respectful workplace. Incentive Benefits: Commuter Benefits, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off,403(b) Retirement Plan, Vision insurance. To apply for this position, email your resume and cover letter to: ATTN: Tynisha Rodriguez - Chief Program Officer EQUAL OPPORTUNITY EMPLOYER

Job DescriptionLittle Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities. A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team. Summary Job Description: Performs professional-level casework duties in providing services for children, biological, and foster parents or planning resources under the care of the agency; performs related work as required in providing permanency planning to expedite the safe discharge of children from the foster care system. Performs both field and office work in handling a caseload for the agency. Depending on the area of assignment, the employee may be required to use his or her own vehicle in carrying out field assignments. Work involves gathering information and providing services to meet clients' needs, focusing on permanency planning; dealing with governmental and community agencies; counseling individuals, and transmitting information on cases through the completion of agency and governmental documents. Work is reviewed through conferences with a Casework Supervisor. Principle Responsibilities: • Investigates cases referred to the agency to determine need and proper method of care; interviews the individual, the family, community and governmental agency personnel, and any other resource person who might provide information necessary for a proper psycho-social diagnostic evaluation and the preparation of a treatment plan; works with other divisions of the agency to evaluate the progress of cases and to carry out the treatment plan., • Works with public welfare agencies; the courts, and others to assist individuals with financial, legal, medical, and personal problems., • Attends periodic staff conferences; confers with supervisors weekly and as needed; prepares dictation, reports, and correspondence on assigned cases and maintains records of the status of each case through established channels., • Expected to respond to case emergencies after hours or on weekends., • All progress notes and FASP will be recorded online in Connections by the caseworker., • Every action or event must be recorded by the caseworker no later than 72 hours after the action or event and must be forwarded to the immediate supervisor for review. Actions/events include, but are not limited to: 72 Hour Conference; 30 Day Conference; Birth Parent/Child Contact; Birth Parent/Caseworker Contact; Child Care Worker/Caseworker Contact (RTC); Collateral i.e.: DLS Attorney, Law Guardian, Therapist; ACS Caseworker/Child Contact; Sibling Visit; Caseworker/Discharge Resource Contact-Non Birth Parent; Foster Home Visit; Caseworker/Foster Parent Contact; School Contact; Theme of the Month; Service Plan Review; Court Appearance; Case Conference (Internal or with ACS), • The supervisor must review the progress notes, to determine clarity, no later than 5 days after it was received from the worker. If acceptable, the supervisor will approve the progress note and it becomes final. If the progress note is not clear, the supervisor must meet with the caseworker. The caseworker must make the necessary corrections and return the corrected progress note to the supervisor for further review. The corrections must be submitted to the Supervisor, no later than 3 days after the supervisor requested the corrections. The supervisor must review the corrected progress note no later than 3 days after it is received., • When a caseworker is going on vacation, progress notes for all events must be submitted to supervisor by 5:00 PM, 2 weekdays before vacation begins., • The Director will monitor the timeliness of progress notes and the review process., • Caseworkers, Supervisors, Directors, and Secretaries will attend all mandated trainings regarding case recording., • Supervisors will schedule weekly conferences with caseworkers to specifically discuss each case and to review caseworkers’ interventions Qualifications: • Good knowledge of the principles and practices of social casework., • Good knowledge of the laws, rules, and regulations governing the care and treatment of children., • Experience related to services to families and children, preferably medical or child welfare related, • Excellent written and verbal communication skills in order to effectively provide direction and counseling to clients and maintain all required documentation., • Ability to establish effective working relationships with clients, relatives, and other individuals and to obtain and verify information needed through interviews and investigation., • Ability to prepare clear, accurate, and comprehensive case records and to reach logical conclusions based on pertinent regulations and information. Minimum Requirements: • Graduation from an accredited college or university with a Bachelor’s degree in social work or a related field (Human Services, Psychology, or Sociology)., • A valid NYS Driver’s License if using personal vehicle or agency vehicle to drive on agency business. Travel Requirements: This position is in Brooklyn, NY with some travel to other boroughs.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Bronx Community Justice Center, a program of the Center for Justice Innovation, works to create a safer, more equitable Bronx through community-driven safety initiatives, violence prevention, youth opportunity, and economic development efforts. Save Our Streets South Bronx is a replication of the Chicago Project for Violence Prevention’s evidence-based Cure Violence program, a cutting-edge gun violence prevention model that aims to reduce and prevent shootings through the use of public health strategies. The Bronx Community Justice Center is seeking an Outreach Worker for the Save Our Streets South Bronx program. Reporting to the Outreach Worker Supervisor, the Outreach Worker will serve as a mentor and peer counselor to a caseload of 10-15 individuals most impacted by community violence, redirecting them toward positive attitude, behavior, and lifestyle changes. Responsibilities include but are not limited to: • Identify and form relationships with individuals who are at high risk of involvement in shootings and killings to help them rethink the impulse to act violently and redirect their lives in more positive directions;, • Build and maintain a caseload of participants, and develop and implement a personalized risk reduction plan with each participant;, • Work with community partners and the rest of the S.O.S. team to identify and diffuse “hot spots” for shootings and violence;, • Intervene in local conflicts to try to prevent an outbreak of violence, and work to prevent retaliations when violence does occur;, • Provide clients with support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring);, • Conduct outreach to the community (individually and as a team member) to build strong relationships with youth, residents, businesses, and community groups;, • Participate in organizing responses to shootings;, • Increase visibility when shootings/killings take place in the target area and surrounding target area;, • Keep supervisor informed of all relevant community activities;, • Document all work including shootings and other acts of violence prevented, case notes, referrals, contacts with participants, and changes in participant’s status as directed by the Outreach Worker Supervisor and Program Manager;, • Refer participants to programs that are a part of the New York City “Crisis Management System” including therapeutic services, legal services, and employment services, as needed;, • Plan, attend and help facilitate community and participant events;, • Attend and participate in all mandatory staff meetings, trainings, workshops and other team meetings as required, which may include non-traditional business hours;, • Attend weekly supervision and keep the Outreach Worker Supervisor informed of all work-related activities; Position Location: South Bronx Position Type: Full-time, evenings and weekends. Schedule may be flexible, changing, and include late nights. Compensation: The compensation range for this position is $55,000 - $58,400 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR Nhc4mEMQjA

Job Description JOB TITLE: Solution-Based Casework (SBC) Case Planner EMPLOYMENT TYPE: Full-Time LOCATION: Hybrid – 2-3 days in office (Queens Location) REPORTS TO: Solution-Based Casework Supervisor SALARY: $60,356.30 Annually ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. JOB OBJECTIVE: To provide high-quality case planning, case work, and case management services to at-risk families referred by the Administration for Children’s Services. These families may be experiencing a wide range of challenges, including personal/marital/relationship problems, financial stressors, acculturation issues, family destabilization, and/or parent/child conflict. The Case Planner provides intensive preventive services to avoid foster care placement and ensure the safety and welfare of children in the home. He or she provides the family with services according to ACS standards and requirements. The Case Planner follows a Solution Based Casework (SBC) practice model. SBC is based on three theoretical foundations: family life cycle theory, relapse prevention/CBT theory, and solution-focused family therapy. Partnership with families in each and every case is critical to reducing risks and solutions should utilize prevention skills to achieve those goals. PRIMARY DUTIES & RESPONSIBILITIES: Case Management & Advocacy * Ensure timely completion of SBC training & certification. * Conduct home visits and office visits to assess child safety and risk elements, complying with ACS requirements. Face-to-face contacts should be conducted twice per month, at a minimum and includes home visits (two home visits must be conducted if children 0-2 years old are present) and office visits (e.g., school, doctor’s office, AAFSC), as well as other out-of-home visits (e.g., park). More visits may be required. * Provide case work/case management services to families receiving Preventive Services (12 cases); which includes but is not limited to providing supportive casework, focusing on service goals, and child welfare laws, improving family relationships and bonding, coping skills, parenting, etc. * Ensure joint-home visits are conducted within 5 business days from the date of referral. * Evaluate and assess the current family functioning including child safety and home safety (e.g., assessing other adults in the home, ensuring safe sleep, working fire alarms, window guards, etc.). * Work in partnership with the family to formulate outcomes & service plans with the family. * Ensure all initial intake documents (AAFSC intake, Domestic Violence screening, child trafficking) are completed and processed accurately using AAFSC internal database (i.e., Apricot). * Advocate for the family by linking them to needed services in the community: medical, mental health, entitlements, day care, home health aide services, substance abuse treatment, anger management, etc. and follow up to monitor participation and progress. * In collaboration with the Conference Facilitator, support the facilitation of Family Team Conferences and Service Termination Conferences, as well as other relevant ACS-led conferences. Family Team Conferences must be conducted within 4 weeks of the FASP due date. * Ensure FASPs are launched 30 days prior to the due date and submitted to Supervisor 3 weeks prior to the due date. * Complete Initial, Comprehensive, all Reassessment FASPs, and Plan Amendments for all Advocate Preventive Only (ADVPO) cases offline. * Complete and Submit Child Trafficking Screening for Child Welfare Services and ADVPO cases. * Evaluate walk-ins and community referrals for needed services and potentially for advocacy cases. * Provide case coverage in the absence of a co-worker (as needed). * Schedule and coordinate monthly visits with FSU workers (applicable to FSU cases only). Quality Assurance, Communication, and Documentation * Complete all documents required by ACS in a timely manner (5 business days) including but not limited to progress notes and FASPs using templates in a manner that reflects the progress or lack thereof, including the reaction of the family to services during the review period or contact. * Complete all ACS and internal forms required for case opening and closing as well as obtain consents and forms needed for other case activities. Obtain and maintain collateral contacts with all other service providers including school and medical reports on a regular basis. * Comply with all data entry requirements for database systems including inputting information in a timely manner (PROMIS, Connections, etc.). * Compile and organize appropriate client intake paperwork, surveys, and forms. Maintain casefiles, database entry, and record keeping in compliance with ACS, OCFS, and AAFSC requirements, in alignment with the Solution Based Casework Model guidelines (as needed). * Appropriately follow incident reporting procedures (as needed). * Maintain relationships with ACS personnel, including DCP workers, joint home visit ACS staff, and FSU workers, for ongoing ACS supervision. * Regularly collaborate and communicate with PPRS staff by responding to emails, maintaining an up-to-date Outlook calendar, participating in supervision meetings, and scheduling office days. * Perform other job-related duties as assigned. Trainings, Meetings, and Audit Preparation * Attend training provided by ACS, Solution Based Casework, and other organizations as required (minimum of 42 hours/6 days each fiscal year) and log training by submitting certificates to the Director of Training and Development. * Attend internal meetings as scheduled, collaborating with the multidisciplinary team (e.g., monthly supervision). * Assist in preparation of internal and external audits (COQI, PAMS, safety alerts, etc.) related to the program operation and delivery of services. BACKGROUND & POSITION REQUIREMENTS: A successful Case Planner at AAFSC is one that is both compassionate and objective. The candidate must be a good communicator and problem solver who is able to quickly respond to unforeseen challenges. In addition to these general skills and traits, AAFSC is looking for a candidate with the following skills: * Bachelor’s degree from an accredited college or university required. * Familiarity with using PROMIS and Connections. * Computer skills in Microsoft Office suite and excellent writing skills are required. * Bilingual or multi-lingual fluency required. Arabic, Bangla/Bengali, Hindi, or Urdu skills strongly preferred. * Experience working with under-served students in urban schools, child welfare system, and/or community-based settings a plus. * Exercises discretion regarding sensitive personal and legal information. * Job contingent on pre-employment background check and fingerprint clearance. * U.S. Work authorization required. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Powered by JazzHR 5mwN6Ad6br