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  • Receptionist
    Receptionist
    4 days ago
    $18–$25 hourly
    Part-time
    Manhattan, New York

    NYC Violin Studio (Chelsea) Part-Time Receptionist with Room to Grow NYC Violin Studio is a warm, independent music studio in the heart of Chelsea, and we're looking for a genuinely personable, organized, and reliable person to be the friendly face of our front desk and the right hand to our owner. Our students are mostly adults pursuing a lifelong dream of learning the violin, and the person at our front desk plays a real part in making that experience feel welcoming and encouraging. If your happy place is in interacting with artistic people, love a creative and community-driven environment, and take pride in keeping things running smoothly, you'll fit right in here. What you’ll do: Greet incoming students and mark attendance Ensure private students are scheduled out for their next 4–8 weeks of lessons (in Acuity Scheduling) Ensure group class students are booked out at least 4 weeks ahead so group classes stay full Print music for group classes, and for private teachers as needed Schedule and reschedule students as needed so their progress stays consistent Answer lesson inquiries from walk-ins, email, text, and phone, and sign up new students Light retail duties - ring up students occasionally for retail items Promote social events and special classes to students in person Collect cash and card payments for lessons and merchandise Contact past students to schedule them for more lessons Provide light support to the owner — organizing, following up, keeping things on track Occasionally lend a hand with our websites and tools (we use Kajabi) Keep the studio tidy and welcoming (light cleaning, tidying) As the role grows, you may help with ordering and restocking retail items The main purpose of your job is to keep the classes and private teacher’s schedules full, so that the studio remains productive and viable for all. Who you are Warm, personable, and genuinely enjoys connecting with people. If people often ask you why you’re always smiling, you’ll fit in great here Experienced and dependable. You are the lynchpin of communications. Reliability is everything. Organized and detail-oriented, able to keep track of many small things Comfortable with computers and apps, and a quick, willing learner. We use tools like Acuity, Kajabi, and Canva, and we're always happy to walk you through anything Excellent communicator, in person and in writing, with staff and clients Self-directed and proactive, with a habit of looking ahead and flagging things early A love of music, the arts, or small independent businesses is a real plus Being able to read at least some sheet music is a plus, but not a requisite Schedule Mon 3–9pm (5.25 - 5.5 hrs w/ meal break) Tue 3–9pm (5.25 - 5.5 hrs w/ meal break) Wed 3-9pm (5.25 - 5.5 hrs w/ meal break) Thur 3-9pm (5.25 - 5.5 hrs w/ meal break) Saturdays 10am–5pm (6.25 - 6.5 hrs w/ meal break) Total weekly hours 27.25-28.5 Plus occasional Sundays (roughly 4–6 times a year) for studio events. When You Would Start: Immediately. Pay & benefits $18–25/hour, based on relevant experience Raise schedule as follows: First 2 weeks: Training Rate Up through 3 months from start date: Performance review and raise as appropriate Up through 6 months from start date: Performance review and raise as appropriate At the 2 year mark: Performance review and raise as appropriate Annual performance review and raise potential. Paid sick leave (1 hr for every 30 hrs worked, capped at 40) Unpaid sick leave (32 hours) Paid time off (1 week) Unpaid time off (1 week) W2 employment Additional Perks: Free access to all our group classes as long as your post is covered. Use of our practice rooms during off-hours Access to a large library of paid sheet music resources Staff discount on retail If you are a musician, Gig referrals and opportunities to pick up extra paid work If you're a musician who teaches an instrument an instrument other than a string instrument or piano, you're welcome to keep any student leads that come your way Room to Grow: This position has potential for growth. You will be starting off as a part-time Receptionist. If all goes well, your position will grow in hours, and eventually lead to a new manager position. As Studio Manager, you'd take on more ownership of the studio's daily operations — overseeing staff scheduling and retail ordering, coordinating with our teaching staff, and helping keep everything running so the studio can keep growing. It's a role for someone who wants to grow with us and eventually run the day-to-day. About Me: My name is Antoinette, and I own and run the studio. I have a some administrative staff, and several teachers. We previously had two part time receptionists. One graduated school and the other just got his dream job managing an orchestra at a university. I am shifting gears a bit and changing this role to being held by just one person with all the hours. Any shifts you need to miss due to vacation, personal days or illness, I will cover personally. I have been teaching violin for 15+ years and I have grown the studio from just myself, up to one other teacher, up to a total of 11 employees. We are currently going through a seasonal shift, coming out of summer and into the new school year. When I interview you, I will make sure not only that you are qualified, but that this role and salary are a good fit for you. It’s important to me that you feel satisfied with your role and that this job is contributing to your well-being in life. Our clients are warm, friendly people, and I would personally love to do this job myself, and would do this job if I weren’t teaching. In exchange for a warm work environment , all I really need is for you to be reliable with the schedule, be present 95% of the time. The rest, I can train you on. To apply Send a short note telling us a bit about yourself and why this role speaks to you, along with your résumé. We read every application and reply to candidates who feel like a strong fit.

    Immediate start!
    No experience
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  • Retail Supervisor
    Retail Supervisor
    6 days ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

    No experience
    Easy apply
  • Store Lead
    Store Lead
    20 days ago
    $18.5 hourly
    Full-time
    Williamsburg, Brooklyn

    Experienced Leader – Join Our Team! We are looking for a dedicated and detail-oriented Leader to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role The Leader is a well-trained and developed employee with strong specialty coffee experience, who has shown the skills to assist in daily operations of the coffee shop, acts in accordance with the company’s mission and values, and directs their fellow team members on shift to ensure our standard operating procedures and hospitality goals are being met. The Leader serves as a model employee for the team. They provide superior customer service, execute beverages according to recipes provided by the educational department, and assist in training and support for the baristas. Key Responsibilities • Operate under the direction of the General/District Manager., • Provide attentive, courteous, and friendly service to customers ensuring they have a positive experience. Work alongside the team in making drinks and serving customers., • Act with integrity and knowledge to promote Devoción’s culture, values, mission, and code of ethics. Lead by example., • Train new hires on drink procedures, customer service, opening/closing procedures, etc, and track their progress using the Training Guide., • Maintain A grade and DOH compliance in the cafe. Ensure DOH procedures are being followed and applied by everyone., • Assist with inventory management and work closely with management to achieve company targets on waste and COGs., • Maintain the store appearance and confirm all equipment, small wares, furniture, etc, are in good working condition. Guarantee company cleanliness standards are being met., • Confirm that all daily checklists are being followed and applied by the team., • Ensure accurate cash handling procedures, bank deposits, and financial reporting via Slack., • Direct and oversee comprehensive inventory counts (e.g. weekly, monthly, quarterly) for all food, beverage, and supply items., • Follow company guidelines for all merchandise and marketing material displays, such as signage for pour overs and Women in Coffee Series., • Immediately communicate any suspected policy infractions or insubordination by team members to the District Manager for further assessments and determinations to be made by management. Requirements • Experience:, • 2 years of experience of leadership or shift management in a cafe or retail operations, including advanced knowledge of traditional espresso equipment and pour over standards., • Skills:, • Natural leadership skills, kindness, and strong work ethic., • Strong multi-tasking skills, ability to adapt quickly to daily challenges., • Be able to direct and motivate a diverse group of staff members., • Ability to provide coverage on off days for absent baristas as needed., • Education:, • NYC Food Handlers Certificate required., • Availability:, • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. __________________________________________ Compensation & Benefits • Salary: $18.50 per hour. We guarantee our baristas will earn at least $24.50 per hour inclusive of tips (we will pay the difference if not)., • Additional 5% quarterly bonus., • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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