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  • Store Lead
    Store Lead
    8 hours ago
    $18.5 hourly
    Full-time
    Williamsburg, Brooklyn

    Experienced Leader – Join Our Team! We are looking for a dedicated and detail-oriented Leader to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will be warm, professional, and passionate about delivering a memorable coffee experience. You will provide exceptional service and craft premium coffee beverages in a high-volume, fast-paced environment. About your Role The Leader is a well-trained and developed employee with strong specialty coffee experience, who has shown the skills to assist in daily operations of the coffee shop, acts in accordance with the company’s mission and values, and directs their fellow team members on shift to ensure our standard operating procedures and hospitality goals are being met. The Leader serves as a model employee for the team. They provide superior customer service, execute beverages according to recipes provided by the educational department, and assist in training and support for the baristas. Key Responsibilities • Operate under the direction of the General/District Manager., • Provide attentive, courteous, and friendly service to customers ensuring they have a positive experience. Work alongside the team in making drinks and serving customers., • Act with integrity and knowledge to promote Devoción’s culture, values, mission, and code of ethics. Lead by example., • Train new hires on drink procedures, customer service, opening/closing procedures, etc, and track their progress using the Training Guide., • Maintain A grade and DOH compliance in the cafe. Ensure DOH procedures are being followed and applied by everyone., • Assist with inventory management and work closely with management to achieve company targets on waste and COGs., • Maintain the store appearance and confirm all equipment, small wares, furniture, etc, are in good working condition. Guarantee company cleanliness standards are being met., • Confirm that all daily checklists are being followed and applied by the team., • Ensure accurate cash handling procedures, bank deposits, and financial reporting via Slack., • Direct and oversee comprehensive inventory counts (e.g. weekly, monthly, quarterly) for all food, beverage, and supply items., • Follow company guidelines for all merchandise and marketing material displays, such as signage for pour overs and Women in Coffee Series., • Immediately communicate any suspected policy infractions or insubordination by team members to the District Manager for further assessments and determinations to be made by management. Requirements • Experience:, • 2 years of experience of leadership or shift management in a cafe or retail operations, including advanced knowledge of traditional espresso equipment and pour over standards., • Skills:, • Natural leadership skills, kindness, and strong work ethic., • Strong multi-tasking skills, ability to adapt quickly to daily challenges., • Be able to direct and motivate a diverse group of staff members., • Ability to provide coverage on off days for absent baristas as needed., • Education:, • NYC Food Handlers Certificate required., • Availability:, • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. __________________________________________ Compensation & Benefits • Salary: $18.50 per hour. We guarantee our baristas will earn at least $24.50 per hour inclusive of tips (we will pay the difference if not)., • Additional 5% quarterly bonus., • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Assistant Manager/Manageress
    Assistant Manager/Manageress
    25 days ago
    $55000–$65000 yearly
    Full-time
    Fort Greene, Brooklyn

    We are seeking a high-energy leader to support the General Manager in driving daily operations, team development, and an exceptional guest experience. You will be the "hands-on" leader during peak rushes, ensuring every meal meets our quality standards while maintaining a fast, friendly service environment 2+ years of high-volume restaurant experience (at least 1 year in a supervisory role like Lead Server or Shift Lead). Food Protection Manager Certification (ServSafe) a plus Must be able to work the "closers"—weekends and holidays. Can handle staff, kitchen delay or a complaining customer experience training new hires, assist with staff scheduling, cash handling, and balancing registers at the end of shift. Lead daily shifts, including opening or closing procedures, and manage floor flow during high-volume periods. Assist in managing labor costs, inventory counts, some book keeping and ordering supplies to maximize profitability. Resolve customer concerns in real-time with a professional and upbeat attitude. Competitive hourly rate/salary (based on experience). Professional growth and clear path to General Management. Paid Time Off (PTO) and health benefits. Free shift meals and employee discounts. Compensation Details Compensation: Salary ($55,000.00 - $65,000.00) Benefits & Perks: Health Insurance, Paid Time Off, Dining Discounts Required Skills Communication Skills Problem Solving Skills Time Management Customer Service Skills Teamwork Adaptability Conflict Resolution Attention to Detail Organizational Skills Financial Acumen Training and Development Stress Management Decision Making Skills Ability to Work Under Pressure Leadership Problem Solving Operational Efficiency Inventory Management Time Management Skills Customer Relationship Management Team Leadership Effective Communication

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  • Team Member
    Team Member
    2 months ago
    $15.49–$17 hourly
    Full-time
    Newport, Jersey City

    Little Beet is a fast-casual restaurant committed to serving nourishing, real food and living well. By giving people access to better food and providing the knowledge needed to make healthy choices for minds, bodies, and lifestyles, we take pride in serving nutrient-rich lunch, dinner, and catering meals known for their high-quality ingredients, fresh in-house cooking, and unique flavor combinations that appeal to every appetite. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across three concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition. Job Responsibilities Provide friendly and attentive service to all guests throughout the entirety of the visit Receive food orders for your station, adding each ingredient as requested Anticipate guest needs and note any preferences provided by the guest Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items Handle any guest situations with genuine empathy and elevate to a manager as necessary Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments Organize money and receipts throughout the shift in adherence with the Little Beet Brands cash handling policy Keep all areas of the restaurant clean and organized by following cleaning checklists Prep and execute all menu items Assist with setting up the seating area, including napkin and silverware stations Assist with basic food preparation according to the checklist and prep sheets Qualifications 3 to 6 months of related restaurant experience or training Experience with POS systems, especially Toast, a plus Flexibility in schedule is highly preferred but not required Ability to be cross-trained in all areas of the dining room and retail space preferred Ability to speak, read, and understand the primary language(s) of the work location Benefits Enrollment in Company-contributed health coverage plan Accrued Paid Time Off 401k with up to 4% match after ninety (90) days of employment Pre-tax commuter benefits (in applicable States) Team member discounts at all our brands Employee Referral Program The hourly pay range (plus tips, when eligible) is: $15.49 - $17.00 Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees. Little Beet

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