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Principal: Business Process Reimagination, AI & Automation, North America About the Role - The applicant should have experience in advising Insurance client executives, both business and IT, and experience leading teams working on Insurance business process reimagination, optimization, AI and Automation engagements. Applicants should have some of the following experiences: • Experience in working on Insurance Business Process across multiple Insurance product lines, • Life, • Annuities, • Brokerage, • Property & Casualty (Personal and Commercial Lines), • Employee Benefits, • Disability Insurance, • Long Term Care, • Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc., • Process reimagination, process optimization, change management, design thinking type techniques., • Experience in process discovery, process assessment by identifying opportunities for process improvement and business process automation., • Worked on end-to-end current state mapping and future state solution creation., • Experience in end-to-end business process automation engagements with insurance carriers., • Must have implemented different intelligent automation capabilities for insurers including RPA, RDA, Intelligent Document Processing (IDP / iOCR), AI/ML, Chat BOTS and GenAI., • Digital transformation, modernization programs., • Process Mining and Task Mining., • Experience with BPMN tools including not limited to IBM Blue Works, Visio, etc., • Experience implementing Automation platforms like UiPath/BluePrism/Automation Anywhere/Pega Robotics/Appian for Insurance operations., • Experience in value realization and continuous monitoring of benefits from process improvements and automation., • Operating Model optimization of Insurance operations., • Agile / Scrum / Kanban Methodology., • Client Relationship and Development: Leads team interactions with clients, including clients at senior levels. Anticipates and proactively addresses client’s needs. Earns client’s respect and appreciation., • Client Delivery: Leads client delivery teams. Manages projects and drives projects to completion., • Value and Expertise: Establishes focus area and concentrates deployment and delivery in that area. Establishes track record in focus area. Begins to contribute thought leadership and IP in focus area., • People Development and Learning: Mentors and develops consultants on delivery teams. Ensures team members have skills needed to execute and deepen their expertise while on the project. Has counselees and meets them regularly. Helps them understand strengths and weaknesses, set realistic targets, and establish development plans that balance firm needs and personal aspirations., • Consulting Behaviours: Develops focus area or specialization. Builds personal brand. Leads and mentors others. Cares about development of junior consultants and invests in their progression. Grows Infosys network outside of Consulting. Leverages relationships with CSG and other delivery units to enhance client solutions and identify new opportunities for Consulting work. Reads situations and adjusts personal approach accordingly. Adopts behavior and language appropriate to the situation, to stay effective in different environments. Stays abreast of market developments in practice or discipline. Identifies threats and opportunities and positions to meet them; proactively learns new skills and abilities to stay relevant., • Leadership and Firm Development: Leads delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover as appropriate. Supports development of innovative thinking. Understands the Infosys Consulting business drivers and KPIs needed to build an effective and successful business. Represents Infosys through appropriate application of Infosys' sales and marketing materials/publications (service offerings, blog posts, etc.). Plays a key role in practice or firm-building activities. Takes bottom-line responsibility for firm building deliverables or activities., • Bachelor’s degree or foreign equivalent required., • Minimum of 7 years of relevant work experience with 2 years of experience in comparable consulting services., • Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc., • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time., • Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals., • Excellent relationship-building abilities., • Ability to collaborate with resources in global delivery model., • Experience in leading programs using Agile and/or hybrid methodologies. Preferred Qualifications • MBA or equivalent advanced degree, Industry-related certification preferred., • Creative problem solver, • Strategic mindset and the ability to collaborate with other team members For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual gross compensation range is $168,000 to $234,000 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:- • Medical/Dental/Vision/Life Insurance, • Long-term/Short-term Disability, • Health and Dependent Care Reimbursement Accounts, • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal), • 401(k) plan and contributions dependent on salary level About Us Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

To apply: Email your resume and a cover letter walking us through why you're a great fit for this role alongside your background and interest in Trading Cards to . Location: Remote flexible (EST overlap preferred, in-person NYC ideal) Compensation: competitive salary + meaningful equity Department: Product Development Reports to: CEO About Rare Candy Rare Candy is revolutionizing the $2B trading‑card industry as the only community marketplace 100% dedicated to TCGs. Collectors use our AI‑powered card scanner, data‑rich collection tools, and jaw‑dropping drops to buy, sell, and showcase Pokémon, MTG, Lorcana, One Piece, and more. We grew almost 30× last year and aren’t slowing down—join us as we scale the definitive home for TCG enthusiasts. The Role We’re looking for an envelope-pushing Product Design Lead who can deliver pixel-perfect designs, influence vision, and create obsessively fun experiences for die-hard fans. You’ll own the end‑to‑end product experience—from discovery to polished UI—guiding features that delight collectors and dealers of all shapes and sizes. If you love crafting magnetic interfaces, going deep with passionate users, and building alongside product-conscious engineers, you’ll thrive here. Bonus points if you’re a designer-who-codes, loves using cutting-edge tools for prototyping and user research, and are a true trading card nerd at heart. What Success Looks Like • First 30 days: Audit current web & iOS experiences, get oriented on the roadmap for the next 90 days, then design and ship your first WAU-driving feature, • By end of month 3: Continue roadmapped feature work while establishing a scalable design system in Figma + code for our suite of social collecting apps (web, iOS, Android), • By Month 6: Quadruple WAUs through category-defining collecting features What You’ll Do • Help design Product Vision – Contribute to product strategy with the leadership group, translating collector insights into game-changing, • Lead & Execute Design – Own discovery, wireframes, prototypes, UI, motion, and polish for web (NextJS), iOS (SwiftUI), and Android (React Native), • Build a Design System – Extend our baseline token system, with thoughtfully-structured components and documentation that enable engineers and future designers to move fast while maintaining our market lead on craft, • Champion User Research – Plan and run qualitative & quantitative studies to validate problems and solutions, then translate your findings into clear execution paths alongside the leadership team, • Collaborate Closely – Work shoulder‑to‑shoulder with product, growth, and engineering to ship every week, not every quarter, • Measure Impact – Build with behavioral metrics at the center of your process, iterating relentlessly based on data (not ego) A Day in Your Life at Rare Candy Morning: Soak up the release announcement for a new Pokémon set, scan out the latest posts in our feed, and get a pulse check on usage metrics over the last 24 hours. Mid‑day: Join standup with your update on a new feature prototype for our card scanner — tag a front-end engineer for quick feedback. Afternoon: start recruiting external testers for your prototype, wrapping up the day dogfooding the latest build of the app in TestFlight. You Might Be a Fit If • You’ve spent 5 + years designing consumer products and have experience guiding other designers, • Your portfolio demonstrates best-in-class product instincts, balancing polished aesthetics and user-backed decision-making with business requirements and impact, • You’re in Figma (auto‑layout, variants), prototype tools (origami), code prototyping (Cursor, React), and AI-enhanced product work, • You’re comfortable in fast-paced 1→100 environments, juggling scrappy experiments and pixel‑perfect craft without breaking a sweat, • You’re data‑savvy: proposing and designing A/B tests, reading funnels, and balancing quant with qual as needed, • You’re a thoughtful remote collaborator who knows when async, written, and live conversations is the right medium for the moment, • You have a genuine passion for the trading card hobby — adjacent fandoms are a huge plus too Bonus Points • From-scratch experience building a design system with Figma, Tailwind, Storybook, or similar, • Experience prototyping features and products with Cursor, Lovable, or Figma Make (in that order), • Strength motion design, Lottie, or 3D interactions, • Past work in game design, marketplaces, social networks, or hobbyist communities Why Join Us Now • Shape the product and brand of a category-defining social collecting community, • Green‑field design system ownership — nothing legacy holding you back, • Work anywhere, collect everywhere: healthy remote culture + annual $1000 collecting stipend, • Ship fast with founders & engineers who celebrate wins (and rare pulls!), • Equity upside in a well-funded growth-stage business Our Hiring Process • 30‑min intro chat with CEO & CTO Head of Engineering, • Portfolio deep‑dive + collaborative whiteboard exercise., • Design Exercise, • Panel interview with Engineering, Product, and Marketing peers., • Offer within 1 week of final interview. Ready to level up collecting? Email your resume, portfolio link, and a note about your favorite card art to with the subject line “Product Design Lead — Gotta Design ’Em All!” Rare Candy celebrates individuality—from Pikachu collectors to Planeswalker pros—and is proud to be an equal‑opportunity employer.

Senior Consultant- Insurance Business Process Reimagination, AI & Automation About the role The applicant should have experience in advising Insurance client executives, both business and IT, and experience leading teams working on Insurance business process reimagination, optimization, AI and Automation engagements. Applicants should have some of the following experiences: • Experience in working on Insurance Business Process across multiple Insurance product lines, • Life, • Annuities, • Brokerage, • Property & Casualty (Personal and Commercial Lines), • Employee Benefits, • Disability Insurance, • Long Term Care, • Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc., • Process reimagination, process optimization, change management, design thinking type techniques., • Experience in process discovery, process assessment by identifying opportunities for process improvement and business process automation., • Worked on end-to-end current state mapping and future state solution creation., • Experience in end-to-end business process automation engagements with insurance carriers., • Must have implemented different intelligent automation capabilities for insurers including RPA, RDA, Intelligent Document Processing (IDP / iOCR), AI/ML, Chat BOTS and GenAI., • Digital transformation, modernization programs., • Experience with BPMN tools including not limited to IBM Blue Works, Visio, etc., • Experience implementing Automation platforms like UiPath/BluePrism/Automation Anywhere/Pega Robotics/Appian for Insurance operations., • Agile / Scrum / Kanban Methodology., • Competency in SharePoint, PowerBI, JIRA/Trello/ADO. Additional Consulting Responsibilities • Client Relationship and Development: Regularly interacts with clients, including clients at senior levels. Expresses himself/herself well to clients and answers questions fluidly. Earns client’s respect., • Client Delivery: Delivers high-quality client outputs on time, more or less independently: Seeks advice and counsel where needed. Begins to mentor and direct the efforts of others., • Consulting Behaviours: Works independently with minimal oversight. Identifies and seizes opportunities by taking decisive action. Maintains flexibility on the job; adjusts schedule, tasks, and priorities when necessary. Demonstrates learnability. Shows willingness to step outside of comfort zone and take on new challenges and responsibilities. Engages in firm and practice building., • Core Consulting Skills: Constructs simple, complete, compelling business cases to support recommendations. Masters facilitation and meeting skills; plans and leads effective meetings; understands different decision-making styles and drives decision-making. Masters basic presentation skills. Delivers credible presentations for client work; leads discussions with clients at peer or team lead level. Develops focused expertise in a particular horizontal or vertical area. Basic Qualifications • Bachelor’s degree or foreign equivalent required., • At least 5 years of relevant work experience with a P&C insurer or comparable consulting services., • Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc., • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time., • Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals., • Excellent relationship-building abilities., • Ability to collaborate with resources in global delivery model., • Experience in Agile and/or hybrid methodologies. Preferred Qualifications • MBA or equivalent advanced degree, Industry-related certification preferred., • Creative problem solver, • Strategic mindset and the ability to collaborate with other team members. For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual gross compensation range is $130,000 to $177,000 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:- • Medical/Dental/Vision/Life Insurance, • Long-term/Short-term Disability, • Health and Dependent Care Reimbursement Accounts, • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal), • 401(k) plan and contributions dependent on salary level About Us Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Job DescriptionVirtual Care Nurse Practitioner (New York Licensed) About Tia: Tia is a full-stack women's healthcare business that builds products, tools and services to help every woman be her own patient advocate and get meaningfully better healthcare. Our latest product is the Tia Clinic — a "one-stop-shop" for female health with gynecology, primary care and wellness under one roof, and one health record. We're putting the soul back in medicine, one patient and one provider at a time. As a mission driven team, we've rallied so that patients & providers might be able to experience healthcare with greater satisfaction, less frustration & improved outcomes, which means not just upending operational models, care models and technology, but entirely redefining the emotional journey of each team member as we experience this journey together. Read more about Tia's: We're looking for a Full Time Nurse Practitioner passionate about women's health for Tia's Virtual Care Team. As a Virtual Nurse Practitioner, you will be an integral part of the care delivery system. You will see patients virtually and deliver comprehensive and integrative care spanning across gynecology and primary care services: from virtual annual visits to birth control consults to flu/cold consults and dermatology management. Further, you will remotely triage, diagnose, and treat patients via our proprietary chat software. Nurse Practitioners are integral to the formation and iteration of our technology development and care model. In addition to your clinical role, you'll have an opportunity to shape the Tia care model and improve our technology tools. You'll collaborate with our product & engineering teams to share insights and feedback. A bit about you: Values and abilities you'll bring to Tia: • You're motivated to elevate women's care by bringing a shared-decision making approach to women's health., • You believe that each woman knows her body best, though she may need help interpreting what the signs mean. Your mission as a woman's healthcare provider is to help your patients understand those signs and develop robust, multi-faceted treatment plans to reach health goals. You practice this by being a true partner on a patient's health journey, never dogmatic, rigid or glued to institutions., • You are an incredibly good question-asker & prober, this allows you to identify nuances of a patient's life that could be pertinent to their story. You're like a detective -- but you do this with an elegance that makes the patient feel at ease sharing deeply personal information., • You're facile with technology, comfortable and experienced providing high quality care digitally via telemedicine and interested in the process of developing new technology to support the highest quality clinical care.., • You're data driven and consistently incorporate new and evolving research into your day-to-day practice, • You're a high functioning multi-tasker who has an incredible ability to stay calm and focused under pressure - this is a given - you are a NP after all! ., • You are a tolerant and inclusive thinker. You believe in sex-positive, no judgement and radically inclusive healthcare for every person, and espouse these values in your everyday life. Skills and assets you'll bring to Tia: • You're a board certified Nurse Practitioner (family nurse practitioner or women's health nurse practitioner), with active and unrestricted licenses in the state of New York, able to provide primary care and support of all aspects of women's health with compassion and empathy. You have experience and a passion for delivering high quality integrated care via telemedicine and are highly tech savvy. While experience as a direct digital care provider in the past is not a must - it is highly desired!, • Deep clinical expertise in providing primary care and women's health experience (at least 2 years of post-graduate clinical experience) including: STD screens, UTI & Vaginal infections consults, Pelvic Pain, Vaginal Bleeding, Birth Control counseling, annual exams and urgent care concerns (coughs, sore throat, abdominal pain, basic dermatological conditions) with an ability to take this brick and mortar experience and translate it to virtual delivery., • Exceptional written and verbal communication skills., • Demonstrated excellence in Interpreting and act on clinical labs + ultrasound results, • Willingness to work evenings + weekends as needed by schedule, • As an organization that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities., • Formal professional training in the following areas is highly valued: care delivery for women who have experienced trauma including having a lived experience of abuse,, decision making support for low-income women, care delivery for LGBTQ identified folks, care delivery for immigrant or migrant or english-as-a-second-language support populations., • A strong understanding of & interest in chronic stress and trauma as it relates to immune system compromise and inflammatory response systems is a plus., • Experience or formal training weaving integrative medicine practices into your care plan development., • Contracted with major payers (BCBS / Anthem, Cigna, Aetna, United), • Talented and collaborative team who will both support and challenge you., • Remote role with flexibility to work from home, • Market competitive salary, • Annual CME stipend, • Medical and dental benefits Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The base salary range is $125,000-$140,000. We're building a world class team to reimagine women's healthcare. We're an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We're united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture. Tia is building a culture of excellence — in people, process and product. This is our northstar value; What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below) Asking why, then why again — because accepting "this is just the way it is" is not good enough Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others A commitment to uncovering talents to unlock "rock star" potential across every individual Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision — a world in which every woman can achieve optimal health, as defined by herself. Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.8

Location: In-Person (9 Bond Street, NoHo, New York) Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: • Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice., • Escalate inquiries when necessary and provide feedback to improve service processes., • Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds., • Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives., • Track customer satisfaction and provide insights to drive process improvements., • Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: • Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars., • Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers)., • Monitor product availability, coordinate stock updates, and ensure site accuracy., • Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO., • Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: • Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs., • Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities., • Track competitive activity and provide insights to inform business strategy. Skills & Experience: • 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance., • Strong interpersonal skills and a positive, proactive attitude., • Highly organized, analytical, and detail-oriented., • Knowledge of eCommerce platforms, digital marketing, and CRM systems., • Proficient in MS Excel, PowerPoint, and Word., • Spanish-speaking a plus., • Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? • Join a pioneering fragrance brand rooted in New York’s culture and creativity., • Work closely with a passionate, collaborative team in a fast-paced, luxury environment., • Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. Why This Role Matters We’re looking for a highly capable, fast-thinking Technical Support Engineer to help manage the increasing volume of technical support requests from our merchants (a Tabs customer). You will be the first line of defense for troubleshooting, issue resolution, and merchant education—ensuring our merchants get the best possible experience with Tabs. You will collaborate cross-functionally with Customer Success, Engineering, Product, and Contract Operations to resolve technical issues and identify recurring trends. As part of the team, you’ll be the go-to person for resolving technical challenges that don’t require engineering-level intervention but are crucial for our merchants’ success. If you thrive in high-stakes, fast-paced environments, love solving problems and are obsessed with providing merchants with a world-class experience, we want to hear from you! This role is perfect for someone with a sense of customer empathy, a strong technical background, experience with ERP systems (e.g., NetSuite, Quickbooks), comfortable in ambiguity, and a desire to help merchants solve complex problems. What You’ll Do * Resolve complex support issues from merchants via email, Slack, and chat, ensuring fast, clear, and accurate responses. * Own ticket triage & prioritization, identifying the root cause of issues and escalating appropriately. * Troubleshoot technical issues related to invoicing, payments, integrations (e.g., QuickBooks, NetSuite, Stripe), and merchant data workflows. * Identify patterns and recurring issues, providing actionable insights to Product & Engineering. * Educate and empower merchants, proactively guiding them on best practices for using Tabs. * Collaborate with Customer Success, Engineering & Contract Operations, ensuring high-priority issues are addressed efficiently. * Contribute to internal documentation, improving processes and reducing repeated inquiries. * Ownership - You won’t just resolve issues—you’ll drive improvements, identify trends, and proactively prevent recurring issues. Examples of Work * Handling Critical Invoice Issues - A high-value merchant reports a data mismatch between Tabs and their ERP. You quickly diagnose the issue, extract and format the necessary data, work with the engineering team to implement a fix, and ensure all pending invoices are sent out the same day. * Debugging Payment Failures - A merchant experiences payment failures due to a payments system integration issue. You investigate the logs, determine the root cause, work with engineering to resolve it, and guide the merchant through necessary actions to prevent future failures. * Proactive Issue Prevention & Merchant Education - After noticing a pattern of merchants struggling with invoice readiness settings, you create an internal playbook and proactive education materials to reduce recurring tickets by 30%. What You Bring * 3-5 years in a support, technical support, or customer success role, preferably in a SaaS or fintech environment. * Exceptional problem-solving skills—you’re resourceful, detail-oriented, and able to think on your feet. * Technical aptitude, with experience troubleshooting API, ERP, or payment-related issues. * Accounting knowledge a plus. * Excellent written and verbal communication, with the ability to break down complex topics into clear, merchant-friendly explanations. * Ability to manage high ticket volume while maintaining high-quality responses. * Experience working with ticketing systems (HubSpot, Zendesk, Pylon, or similar) and creating self-service content. * SQL or data querying experience is a plus. * Ability to thrive under pressure, quickly assess problems, and deliver solutions in real-time. Experience working in a fast-paced startup or technical environment preferred. * Some level of out-of-hours coverage required, given we are a 24x7 SaaS operation. Additional Information This role is based in New York City at our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $76.8K - $105.6K

To apply: Email your resume and a cover letter walking us through why you're a great fit for this role alongside your background and interest in Trading Cards to . Location: Remote flexible (EST overlap preferred, in-person NYC ideal) Compensation: competitive salary + meaningful equity Department: Product Development Reports to: CEO About Rare Candy Rare Candy is revolutionizing the $2B trading‑card industry as the only community marketplace 100% dedicated to TCGs. Collectors use our AI‑powered card scanner, data‑rich collection tools, and jaw‑dropping drops to buy, sell, and showcase Pokémon, MTG, Lorcana, One Piece, and more. We grew almost 30× last year and aren’t slowing down—join us as we scale the definitive home for TCG enthusiasts. The Role We’re looking for an envelope-pushing Product Design Lead who can deliver pixel-perfect designs, influence vision, and create obsessively fun experiences for die-hard fans. You’ll own the end‑to‑end product experience—from discovery to polished UI—guiding features that delight collectors and dealers of all shapes and sizes. If you love crafting magnetic interfaces, going deep with passionate users, and building alongside product-conscious engineers, you’ll thrive here. Bonus points if you’re a designer-who-codes, loves using cutting-edge tools for prototyping and user research, and are a true trading card nerd at heart. What Success Looks Like • First 30 days: Audit current web & iOS experiences, get oriented on the roadmap for the next 90 days, then design and ship your first WAU-driving feature, • By end of month 3: Continue roadmapped feature work while establishing a scalable design system in Figma + code for our suite of social collecting apps (web, iOS, Android), • By Month 6: Quadruple WAUs through category-defining collecting features What You’ll Do • Help design Product Vision – Contribute to product strategy with the leadership group, translating collector insights into game-changing, • Lead & Execute Design – Own discovery, wireframes, prototypes, UI, motion, and polish for web (NextJS), iOS (SwiftUI), and Android (React Native), • Build a Design System – Extend our baseline token system, with thoughtfully-structured components and documentation that enable engineers and future designers to move fast while maintaining our market lead on craft, • Champion User Research – Plan and run qualitative & quantitative studies to validate problems and solutions, then translate your findings into clear execution paths alongside the leadership team, • Collaborate Closely – Work shoulder‑to‑shoulder with product, growth, and engineering to ship every week, not every quarter, • Measure Impact – Build with behavioral metrics at the center of your process, iterating relentlessly based on data (not ego) A Day in Your Life at Rare Candy Morning: Soak up the release announcement for a new Pokémon set, scan out the latest posts in our feed, and get a pulse check on usage metrics over the last 24 hours. Mid‑day: Join standup with your update on a new feature prototype for our card scanner — tag a front-end engineer for quick feedback. Afternoon: start recruiting external testers for your prototype, wrapping up the day dogfooding the latest build of the app in TestFlight. You Might Be a Fit If • You’ve spent 5 + years designing consumer products and have experience guiding other designers, • Your portfolio demonstrates best-in-class product instincts, balancing polished aesthetics and user-backed decision-making with business requirements and impact, • You’re in Figma (auto‑layout, variants), prototype tools (origami), code prototyping (Cursor, React), and AI-enhanced product work, • You’re comfortable in fast-paced 1→100 environments, juggling scrappy experiments and pixel‑perfect craft without breaking a sweat, • You’re data‑savvy: proposing and designing A/B tests, reading funnels, and balancing quant with qual as needed, • You’re a thoughtful remote collaborator who knows when async, written, and live conversations is the right medium for the moment, • You have a genuine passion for the trading card hobby — adjacent fandoms are a huge plus too Bonus Points • From-scratch experience building a design system with Figma, Tailwind, Storybook, or similar, • Experience prototyping features and products with Cursor, Lovable, or Figma Make (in that order), • Strength motion design, Lottie, or 3D interactions, • Past work in game design, marketplaces, social networks, or hobbyist communities Why Join Us Now • Shape the product and brand of a category-defining social collecting community, • Green‑field design system ownership — nothing legacy holding you back, • Work anywhere, collect everywhere: healthy remote culture + annual $1000 collecting stipend, • Ship fast with founders & engineers who celebrate wins (and rare pulls!), • Equity upside in a well-funded growth-stage business Our Hiring Process • 30‑min intro chat with CEO & CTO Head of Engineering, • Portfolio deep‑dive + collaborative whiteboard exercise., • Design Exercise, • Panel interview with Engineering, Product, and Marketing peers., • Offer within 1 week of final interview. Ready to level up collecting? Email your resume, portfolio link, and a note about your favorite card art to with the subject line “Product Design Lead — Gotta Design ’Em All!” Rare Candy celebrates individuality—from Pikachu collectors to Planeswalker pros—and is proud to be an equal‑opportunity employer.

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Jewelry Sales Con

Job Description We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficiency and empathy. If you are a problem-solver who loves travel, we want to hear from you. Key Responsibilities • Act as the first line of support for clients via email, chat, and phone regarding their travel plans., • Process booking modifications, flight cancellations, and special accommodation requests promptly., • Troubleshoot travel-related issues in real-time to minimize client stress., • Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately., • Problem Solver: You remain calm under pressure and can think on your feet., • Tech-Savvy: You are comfortable learning new booking platforms and working with remote communication tools., • Communicator: Excellent written and verbal English skills are a must., • Experience: Previous background in customer support or the travel industry is highly valued., • 100% Remote / Work-from-home setup., • Flexible scheduling to maintain work-life balance., • Comprehensive training on our travel systems., • Travel perks and industry discounts.

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You'll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving, communication, and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact on the bottom line of Merge's product offerings to our customers, with increased levels of internal and external visibility. What you will do: • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • Help lay the foundation for a successful and rapidly growing support engineering team!, • 3+ years of experience in technical support, customer facing engineering, or solutions engineering roles., • Computer science background or other technical/quantitative orientation., • Excellent verbal and written communication skills., • Strong work ethic, a customer-first mindset, goal-oriented approach, and great attention to detail, • Strong problem-solving skills; experience with scripting for debugging and one-off analyses is a plus., • Prior startup experience is a plus Compensation • The cash compensation range for this role is $110,000 - $134,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. About Us We're building a category-defining company focused on expanding access to technology by giving devices a second life. Our work sits at the intersection of software, hardware, logistics, and sustainability, where the problems are real, messy, and operationally complex, and where getting things right matters to our customers every day. This is not a company with rigid org charts, deeply layered process, or narrowly scoped roles. It's a place where people own outcomes, build quickly, and work closely with operations and customers to solve real-world problems. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. The Role We're looking for a senior engineering leader to lead our existing engineering team and grow it thoughtfully over time, while sharing ownership of product outcomes and serving as a strong internal advocate for our customers. This is a hands-on leadership role. You'll join a small, capable team, write production code alongside them, set technical direction, and work directly with the business. As the team scales, you'll gradually spend less time in the code, but stay close enough to guide architecture, standards, and decision-making. From day one, this role is part of company leadership. You'll partner closely with the Co-CEO/Co-Founder and cross-functional leaders to ensure what we build meaningfully improves our operational and customer experience, not just that it ships. What You'll Do • Own engineering as a function: technical direction, execution, hiring, and culture, • Write production code and make architectural decisions that matter immediately, • Lead and support an existing team of engineers, ensuring both short- and long-term success, • Balance delivery of high-impact projects with improving team cohesion, process, and engineering craft, • Grow the team through thoughtful, additive hiring, strong onboarding, and clear performance expectations, • Build toward a forward-deployed engineering model, engineers who work closely with operations and GTM to solve real customer problems directly, • Introduce structure where it helps, and avoid it where it slows us down, • Partner directly with the CEO and leadership team to translate business priorities into technical reality, • Gradually scale yourself out of the critical path over time while maintaining high technical standards Who This Role Is For This role is ideal for someone who: • Has led engineers before, but still loves building, • Has worked in both low-structure environments (startup, founding team, early-stage company) and more formal engineering orgs, and wants to blend the best of both, • Has owned a meaningful product, platform, or system end-to-end (ex: a full onboarding flow, a core product line, or a major operational system), • Wants to take ownership of a team's growth and evolution as the company scales, • Finds energy in being in the office, collaborating in real time, and building alongside others What We're Looking For • Strong software engineering background with recent hands-on experience, • Prior people management experience, including hiring and performance management, • Demonstrated ability to build teams, • Experience operating in ambiguous, fast-moving environments with limited structure, • Product ownership mindset: you care deeply about outcomes, not just implementation, • A builder mentality: you roll up your sleeves Bonus signals we care about: • You've started a company, joined very early, or worked in a scrappy environment before, • You've owned a meaningful product or system at a mid-sized company (200–500 employees)How We Work, • In-office culture. We believe being together matters, especially at this stage. Collaboration, speed, and shared ownership are built in person., • Ownership over process. We don't hire for rigid roles, we hire for impact., • Execution over optics. We care about building the best version of this company, not matching benchmarks or best practices for their own sake., • Leadership from day one. This role shapes not just engineering, but the company itself.Why This Role Is Special, • True ownership without unnecessary bureaucracy, • Direct partnership with the CEO, • Opportunity to define engineering culture, structure, and standards from the ground up, • A role that scales with you, this is meant to be a career-defining step, not a holding pattern We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. The salary range for an Engineering Manager is expected to be between $190,000-215,000/year. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)., • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik., • Working knowledge of OSI model., • Experience with network monitoring software preferred., • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner., • Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills., • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Training & development, • Wellness resources Allcare Physical Therapy in Brooklyn is Hiring and Training Physical Therapy Aides to Give Them an Extra Edge on the Competition Getting into A PT Program So... If You are...Super driven and process-oriented and... a rockstar Pre-DPT part time grad student or college student who is looking to prepare for entry into a Professional DPT program then...Please Read On...Because you are not alone and like you many grad students are struggling with wasting time not applying their anatomy knowledge before entering a DPT program and it affects their ability to succeed in the program.... So, we created this Physical Therapist Aide Job so YOU CAN be prepared and mentored before getting into the program. AND... So, You Can learn what exercises to apply for specific sports medicine injuries and pain diagnoses and We Know That This will help you...Learn how to master Communication ...so you can deliver corrective exercise to people with real pain and injuries, and because of this you will get into most DPT programs you apply for after this job.... so ... HERES HOW we choose the BEST candidate.... You Must have an AMAZING can do attitude bringing your own motivation to excel (the ability to handle long shifts on your feet without long breaks), and... You should have great attention to detail and AWESOME communication skills (love to learn and love to explain things) and .... A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "movement and independence" "Because THIS is about YOU not us, we want to make sure you have the availability to be here with us to get the most out of this AMAZING EXPERIENCE and... We want YOU to be able to be here at the times we need you so...you MUST be able to be flexible with your work and school hours.... And it's really a MUST to be AVAILABLE WITH HOURS TO WORK (so living in Brooklyn is crucial) because You will be Immersed in so much Knowledge Currently OPEN shifts are from 8:30 Am-7:15 pm Mon/ Tues/Thurs and you need to be available within those shifts in order to qualify so make certain you have those capabilities, OK? You will be crossed trained on clinical programming and exercise prescription with emphasis on mobility stability strength power and plyometrics, sports nutrition, advanced modalities like deep tissue lasers and spinal decompression and complex pattern recognition in human movement. You will be lead to become a master communicator and help with both patient appointment setting, and use artificial intelligence to connect with patients. AI and Chat GPT is shaping the future of communication. We are glad to be the first mover in this space when it comes to our receptionist and communication systems and you will get the privilege to take part of this revolution of AI agents helping you when it comes to our appointment setting and other administrative tasks. Isn't that exciting? We are developers of FUTURE SUPER THERAPISTS and we want the most serious dedicated people out there so apply if you are getting chills up and down your spine just imagining the immersion you will get in bettering your skills. WE ALSO have floating hours on alternate Sundays 8 am to 2pm (to be discussed with management if you can do it and we need you) Right now we are actively seeking a flexible team mate to fill gaps in our scheduled hours . We are happy to discuss your school needs and work needs to help you achieve your ultimate goals to master this profession and get into your program. Ideally you MUST BE AVAILABLE TO WORK at least 20 to 30 hours/ week (THATS 1-2 Shifts so you must have the ability to work some of those hours out into your work school schedule). If you are in a gap year even better we can train you to really make a bigger impact on your future with more opportunities Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? ...... NO... BUT A "Can Do Attitude" Is Necessary to apply SO... Here's how you apply... We only have 2 IMMEDIATE spots open and tons of candidates applying for this aide job opening and we are interviewing the ones with the best availability and best attitudes. Please email your resume with the title FUTUREDPT in the subject line and we will get back to you. Thanks! $16.50 per hour

Job Description Retail Styling Assistant (Jewelry Stylist) - Manhattan, NY Our Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our showroom in Manhattan, New York. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR eWV0MTguCV

Job Description Retail Styling Assistant (Part Time) - Manhattan, NYC Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our Nolita Showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Responsibilities Via a chat hotline, answer incoming inquiries related to meal planning, nutritional needs, and behavioral challenges in a timely, professional, and supportive manner in line with that patients’s individualized treatment and meal plans as well as Equip protocols and treatment phil

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. Requirements • Must be bilingual in Spanish or Mandarin, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $21-27/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionThe Client Services Coordinator supports the recruitment of adoptive families for Spence-Chapin's Home Study Services, Domestic and International adoption programs. The coordinator is responsible for delivering a seamless customer experience for inquiring prospective adoptive families. The coordinator is integral to how clients understand Spence-Chapin's services and the complexities of the adoption process. As the first line of contact for adoption pathway inquiries and organizational events, this individual is responsible for addressing all initial inquiries with competence and compassion and connecting prospective clients to key personnel within the organization as needed. This is a full-time hybrid position with an annual salary range of $53,000-$63,000. The ideal candidate has experience in adoption and a demonstrated capacity to build and maintain client relationships through effective communication. The coordinator is someone who can communicate with proficiency and professionalism while engaging with and educating a diverse population. This person is resourceful, detail/deadline-oriented, able to absorb information quickly and thoroughly, able to maintain meticulous records, personable, non-judgmental, welcoming, and able to multitask. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by Spence-Chapin’s dedicated staff At Spence-Chapin, we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. Staff at Spence-Chapin enjoy a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid commuter benefits, maternity/paternity/adoption leave, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 115 years has provided critical services to children, women, and families around the world. Key Performance • Field, manage, and promptly respond to incoming calls, emails, website inquiries, and website chat, providing information on home study, domestic, and international adoption, • Work closely with the program teams to ensure seamless transition of inquiries to appropriate staff members or other referral sources, • Assist with presenting adoption information in webinars and in-person information meetings, • Provide general administrative support, as needed, • Maintain database to ensure collection of information and follow up on prospective client inquiries, • Bachelor's degree or higher in social work or related human services, • 2-4 years of experience in the human/social services field, • Demonstrated experience in client services and interfacing with diverse populations, • Knowledge of adoption, foster care systems, and child welfare strongly preferred, • MS Office -Proficiency in Excel, Word, and PowerPoint, • Excellent organizational skills, ability to prioritize workload, administer, and resolve problems, • Strong problem-solving skills; excellent interpersonal skills, • Excellent verbal and written communication skills with the ability to communicate effectively in highly emotional situations, • Issue resolution skills with demonstrated ability to address immediate concerns, troubleshoot problems, and escalate complex issues as needed, • Ability to learn, retain, and deliver complex, technical information, • Attention to detail and ability to input accurate, detailed case notes and data entries, • Strong public engagement and client service skills fYLuCE0rOz

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Serve as the primary point of contact for customers after go-live. Build deep relationships with key stakeholders to drive adoption and satisfaction. * Take accountability for NRR across your book of business. Build strategic roadmaps, identify expansion opportunities, and recognize new use cases. * Act as the first line of response for customer questions, bugs, and operational issues. Diagnose problems, provide immediate guidance, and escalate technical matters to Forward Deployed Engineers when needed. * Lead weekly syncs and quarterly reviews, ensuring seamless communication flow between customers and internal teams. * Track usage patterns with metrics dashboards, identify at-risk accounts, and proactively intervene to maximize account value. Requirements * 2+ years in a customer-facing role managing post-sales relationships for technical products in healthcare, ideally in B2B SaaS. * Proven track record owning revenue metrics (NRR, retention, expansion) and identifying upsell and cross-sell opportunities. * Comfortable leading meetings with key stakeholders, building trust with senior decision-makers, and translating technical concepts into business value. * Able to triage technical issues, understand system architecture at a high level, and communicate effectively with both engineers and non-technical customers. * Strong project management instincts with attention to detail. You naturally build systems, document processes, and keep multiple workstreams organized without dropping the ball. You are a good fit if * You thrive in ambiguity where you'll define processes from scratch rather than follow established playbooks. * You're energized by customer relationships and see renewals and expansions as the natural result of delivering exceptional value. * You don't wait for perfect systems; you create the infrastructure needed to scale customer success as the company scales. * You can context-switch between strategic planning and tactical execution without losing momentum. What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development. * Meaningful equity: Early employee stock options with significant ownership potential. * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches. * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team. * Impact at scale: Work that builds the infrastructure to help millions of patients access care. Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good fit. * Experience Deep Dive (30-45 min) [Virtual]: We'll explore your customer success experience, how you've managed accounts and driven strategy, and your approach to building trusted relationships with stakeholders. * Team Day (Half-day) [In-Person]: Visit our New York office to meet our team. You'll work through a realistic customer scenario, showing your communication style and problem-solving approach. You'll also get a sense of our company culture and working environment. If you’re ready to be the customer champion that transforms healthcare communication, we’d love to hear from you. Compensation Range: $125K - $175K

Job Description At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology. Who are Engine by Starling Engine by Starling is transforming the banking landscape with our cutting-edge core banking software. Originally developed to power Starling, our cloud-native SaaS platform is now enabling banks and financial institutions globally to modernize operations and deliver exceptional digital banking experiences. Headquartered in the UK, we are now scaling globally and have offices in New York, Toronto, Dublin, Dubai and Sydney. We have recently publicly announced our major investment into the US market and are looking to build the initial team to crack the market. This role will ideally be based in the New York metropolitan area or Charlotte, NC, our preference is that you're located within a commutable distance. Other East Coast locations will be considered and the role will involve national and international travel. Travel (including international) may be necessary depending on the client and nature of the engagement. About the role This role will put you at the heart of Engine’s Client Solutions function, where you’ll be responsible for ensuring the successful implementation of the Engine platform for our clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery, focusing on a particular functional workstream (eg. Onboarding or Payments & Cards). You’ll work with clients to understand the challenges they face and help tackle them with a technology-centred approach. Through this, you’ll develop a strong understanding of the Engine product and digital banking, applying its uses to markets around the world. We’re looking for versatile, adaptable individuals, who enjoy the challenge of a varied and collaborative role. You’ll work in tandem with the Product owners and Engineering functions to design and implement solutions that meet client needs. You’ll enjoy problem solving, working with a wide variety of stakeholders, and supporting our clients throughout their transformation journeys as well as strong project management skills. You’ll be comfortable working with clients at all stages of their journey from pre-sales through to implementation. What you'll get to do • Build strong relationships at all levels of the client organisation, through pre-sales to implementation, • Understand client vision, challenges and priorities, applying your knowledge of the Engine product, • Work closely with our Product and solution archiecture team to iterate the US product roadmap, advocating for the needs and expectations of our US based clients, • Be responsible for the delivery of an area of the solution with a client, representing the client’s needs and priorities in internal decision making and planning, • Coordinate solution delivery with Engineering in line with programme timelines, • Support the programme transition from delivery into Run, sharing your knowledge of the client and setting up the Run team for success Your background • You have worked in client facing roles, in a consulting role, or at a technology company, • You have experience running workshops or demoing technology with clients, • You have some experience in financial services and technology delivery, • You have experience delivering complex programmes, • You can rapidly understand client problems and present solutions in a structured and informative manner, • You take ownership and know when to seek external support for risks and issues you identify, • You are inquisitive and like the detail of understanding how something does and should work, • You can apply a structured approach to complex or ambiguous problems, • You have a technical aptitude and curiosity, • You are self motivated and are able to work in a highly autonomous environment, • You are comfortable facilitating workshops and discovery sessions, • You have attention to detail, • You can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions) Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: • Interview with someone from the Client Services team, • Interview with further members of the Client Services team from NA and/or UK, • Medical, Dental, and Vision insurance plan options, • 401(k) with company match of 100% of the first 4%, • Company-paid Long-Term Disability, and Life and AD&D insurance, • Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more, • 20 days annual vacation PTO and 11 Paid Holidays You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.