Chat line jobs in New York, New YorkCreate job alerts

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. POSITION SCOPE: The Client Care Specialist creates joy and ease for all FoundRae clients by delivering seamless, efficient service across every communication channel and touchpoint. This role drives sales performance and cultivates long-term client relationships through expert use of digital and clienteling tools. By championing a cohesive omni-channel experience and collaborating closely with internal teams, the Client Care Specialist always ensures a consistently elevated client experience. RESPONSIBILITIES: Sales: Achieve sales targets through an elevated, seamless experience at every client touch point: • Support clients in beginning and continuing their FoundRae journey across all client touchpoints through expert knowledge of our services, products and digital tools, • Effectively communicate FoundRae services and product knowledge, consistently staying up to speed as our collections and service offering continue to evolve, • Champion all omni-channel services, including but not limited to personalization and customization to drive trade and client satisfaction Client Experience: Offer an elevated, client-centric FoundRae experience to exceed client expectations: • Communicate effectively with all clients across our communication channels; phone, email, text, whatsapp, social and chat by making use of our brand communication guidelines and achieving SLA targets, • Host luxurious, personalised virtual and in-store appointments for our clients in line with our hosting and outreach guidelines, • Build genuine, meaningful lasting relationships with new and existing clients through exceptional service at all times Clienteling: Expert use of our clienteling tools and CRM system to drive client acquisition and loyalty: • Effective data capture in order to grow client files, • Manage personal client portfolio and personal outreach to drive sales performance, • Support marketing initiatives through clienteling initiatives based on business needs and evolving strategy, • Amplify the use of our clienteling tools to enrich client profiles, build wishlists and personalize client journeys Styling and Digital Assets: Support our clients in building their FoundRae story visually, wherever they are! • Expert use of our digital creative tools to guide clients in building their story through personalized lookbooks, imagery and video, • Drive virtual and in-store appointments to guide our valued clients and present collections in real time, • Offer continued styling support and recommendations, working on whichever platform is more convenient for our clients Omni-channel Support: Create joy and ease for our clients through driving omni-channel client experiences: • Supporting our clients with booking in-store appointments and connecting them with their closest in-store stylist, • Meeting our clients in-store and in person to support them at any point of their journey if more convenient for them, • Collaborating internally with other departments to deliver the best experience possible for our clients, creating joy and ease wherever possible Operations: Drive operational excellence through internal collaboration and attention to detail: • Effectively support clients globally, guiding them through their FoundRae journey with care and accuracy, • Manage operational flows for orders and services with a high attention to detail at every stage of the journey, • Support with aftersales, including proactive client follow up, exchanges, returns, repairs and cleaning services, • Internal coordination with multiple departments, including but not limited to: design, production and fulfillment teams, to ensure accurate and timely processing of orders REQUIREMENTS • Minimum 2 years previous in luxury retail and/or jewelry sales experience preferred, • Excellent verbal and written skills, • Highly organized and detail-oriented, • Able to work autonomously and as a team, • A people person, genuinely passionate about client service and relationship building, • A great communicator, able to navigate challenging conversations and escalations, • Experience working with clienteling platforms, Endear and Gladly a plus, • Must be able to work weekends and shift work where required

Job Description Retail Styling Assistant (Part Time) - Garden City, Long Island Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in of our Garden City, Long Island Showroom. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR QMGNbGSarm

Job Description Retail Styling Assistant (Full Time) - Garden City, Long Island Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in of our Garden City, Long Island Showroom. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • What We Offer. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:, • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR a1KYbDDnwe

Job DescriptionSalary: $54,600-$58,500 Position Overview: • Status: Full-Time, • Schedule: 8:00 - 5:00 pm with a 1-hour lunch break, • FLSA Status: Non-Exempt, • Location: On site at 109 E 9th Street, New York, NY 10003, • Annual Salary: $54,600-$58,500, • Benefits: Medical, Dental, Vision, LTD, 401(k) with match, Commuter Benefits with company contribution, company paid Life Insurance, Paid Time Off including: Vacation, Sick, Holidays & Educational Position Summary: This position has overall responsibility for providing administrative support to MGNYs NYC office and various MGNYs departments as necessary, with a primary focus on the Tax Appeal Unit. Responsibilities to include, but not limited to, providing client support, maintaining and ordering office supplies, managing schedules for executive team, following up with clients and government agencies for various services, and handling current & potential clients' questions and concerns via phone, email, and chat. Essential Functions: General Office Duties: * • Greet visitors to the office, • Answer and direct phone calls for the main office line, • Managing schedules for executive team, • Maintain and order office supplies, • Maintain and order kitchen and bathroom supplies, • Assist in planning and coordinating office meetings and company functions, • Tax Appeal Unit Duties:, • Process client onboarding, • Provide courteous customer service to applicants, tenants and clients, • Provide clear, consistent, and transparent communication with clients, property owners, and government agencies to obtain required documentation or provide status updates., • Follow up with clients, as needed. Enter and manage data for client communications in internal systems, ensuring records are up-to-date, • Create agreements, such as Tax Appeal documents, as needed, • Process checks, take payments over the phone, and follow up on unpaid invoices as needed, • Other duties as assigned Required Skills/Abilities: • Proficient with Microsoft Office Suite and G-Suite, • Excellent verbal and written communication skills, • Demonstrated ability to work in a solutions oriented mindset, • Ability to develop new client relationships, • Excellent time management skills with a proven ability to meet deadlines, • Ability to prioritize tasks and to delegate them when appropriate, • Learning agility, resourcefulness, • Drive for results, • Highly detail-oriented with strong accuracy when preparing, reviewing, and entering documents and data Education and Experience: • Associate degree or the equivalent combination of education and experience, • 3+ years of relevant work experience; Real Estate industry experience preferred Physical Requirements: • Ability to sit at a computer monitor for extended periods of time, • Ability to perform repetitive finger, hand, and arm movements, • Ability to lift up to 15lbs., • Ability to effectively discern information and formulate appropriate action, • Ability to reach, squat, bend, and manually manipulate standard office equipment Reasonable accommodation statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Job DescriptionThe Operations Supervisor reports to the VP, Operations within the Real Estate and Infrastructure Operations Department and is responsible for planning, coordinating, managing, coordinating, and supervising on the ground support for Rising Ground programs and services as it relates to technology, facilities, fleet, emergency preparedness and purchasing or any other function that enables programs to most effectively deliver support and services to programs and persons served.Job Responsibilities • Be the first line to manage and assist with projects within the Real Estate and Infrastructure Operations department, including technology, facilities, fleet, emergency preparedness and purchasing projects, in addition to ongoing operational functions at Rising Ground Borough Hub locations around the city., • In addition to the general roles noted above, there is a specific focus on Fleet and Driver operations, along with supporting other travel and logistics operations, managed within the REIO team. Tasks including but not limited to completing site, vehicle or related inspections, developing staff and vendor relationships, educating and guiding program staff on best practices (including serving as the instructor for fleet/driver related trainings), booking travel arrangements for staff, supporting Interoffice and Community Outreach logistics operations among other organization-wide mobility needs, as they arise., • Adopt and become expert admin user of new technology platforms currently in implementation within Fleet (GPS/Safety System, Fleet Management) and Purchasing (procurement workflow) teams. Support programmatic staff using the system and participate in further development of new systems to leverage and promote greater efficiency and transparency of operations, • Coordinate with and develop productive relationships with vendors, consultants, contractors and any other outside entity with which Rising Ground does business; maintain detailed notes, project management reports, as needed, for your assigned program locations, • Demonstrate excellence in customer service delivery and prioritize thorough, timely and pleasant communication via electronic platforms (email, chat or other tools) at all times, • Perform inspections of agency programs to ensure program facilities are in safe good condition. Serve as first point of contact for Program Staff reporting facilities deficiencies or repair needs; Document/Track all repair deficiencies using Work Management Tracking System, • Liaise with and communicate with program staff about technology needs, challenges and required upgrades. Lend support and make oneself available to program leaders and front-line staff to assist with basic technology challenges and report any more complex needs back to MIS team for escalated support; assist with technology upgrade projects or document needs with program leaders., • Assist and liaise with fleet team to coordinate agency vehicle issues and driver management; participate and train program leaders and staff on driving best practices, policies, vehicular management and fleet protocols, • Lend support to purchasing team to assist in processing purchases, coordinating details for complex acquisition needs, and assist in improving and populating agency wide asset management platform to build better compliance on asset lifecycle, • Participate as member of Safety, Security and Emergency Preparedness Committee, including but not limited to assisting in coordination with planning efforts, implementation of new systems, conducting drills and exercises and guiding/teaching staff best practices to better manage unforeseen incidents or emergencies; obtain necessary certifications to conduct drills or operate life safety equipment, • Coordinates work with maintenance and custodial staff; contractors and skilled trades, placing service calls as needed., • Reconcile invoices or expense reconciliation for vendors and/or suppliers, • Schedules and ensures completion of preventive maintenance, • Assist in maintaining organizational key/access systems (facility, vehicle key systems, etc.) and developing/improving systems for tracking issuance of assets and/or access to systems and buildings, • Manage important compliance documentation in Facility Compliance folders and other web-based tracking repositories; scan and distribute important compliance documentation to Program staff, including fire safety inspections, certificates, vehicle documentation, • Manages and demonstrates comfort operating within software or web-based tools for facilities work management, fleet/driver operations, procurement, expense/PO platforms, asset management systems and other internal or external web-based tools required for our work., • High School Diploma or equivalent is required, • A bachelor’s degree is preferred, • The applicant must have a minimum of 3 years relevant experience, • Valid NYS Driver’s License, • General vehicle maintenance experience It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Summary: The ___ Technical Service Representative Lead (Tier 2) will serve as the dedicated on-site technical support resource for a key wealth management client in New York City (Midtown). This role provides advanced troubleshooting, escalated issue resolution, and high-quality customer service while acting as the primary technical point of contact for all on-site needs. Working from the client’s office Monday through Friday, the TSR Lead will manage and resolve the client’s support tickets, coordinate with the broader Technical Service Team for escalations, and ensure consistent, reliable IT support. This position requires strong Tier 2 technical expertise with an emphasis on Azure technologies; Nerdio experience is a plus. While MSP background is beneficial, candidates with solid internal IT support experience will also be considered due to the single-client focus. Only candidates currently in the NYC area will be considered for this role. Duties/Responsibilities: • Provide front-line technical support with exceptional customer service both on-site in NYC office and via email, phone and chat while also achieving target customer satisfaction on assigned tickets., • Use excellent communication and interpersonal skills to ensure that customer and system issues are resolved in a timely fashion., • Identify recurring customer issues and diagnose root causes, then collaborate with Technical Service Manager and Technical Service Team to determine permanent resolutions and solve tickets in the que., • Fully document all customer issues and support calls in the ticket system, including problem resolution and time to fix, as well as update existing documentation when found to be incomplete or inaccurate., • Maintain and participate in on-call schedule, including weekends and after-hours., • Complete assigned training and any other technical training which relates to your job and required skills. Required Skills/Abilities: • Strong understanding of Active Directory Fundamentals On-Prem and Azure O365, • Working knowledge of Group Policy, RDS/RDP, and Citrix fundamentals, • Expertise in Microsoft Windows desktop and server operating systems plus Cloud hosting principles., • Knowledge of local printer configurations in Remote VMs & Local On-Prem machines, • Proficiency with Remote Monitoring and Management Systems, • Working knowledge of Windows Command Line interface, • Networking fundamentals - including VPN/VoIP/ACLs/Security/Compliance, • Work in conjunction with other departments to investigate issues., • 5+ years related IT work experience and/or training; or equivalent combination of education and experience preferred. Education and Experience: • Associates' or Bachelor's degree preferred, • Full Azure Suite experience required, Nerdio a plus!, • MS-900 Microsoft 365 Fundamentals Certification, preferred, • CompTIA Network+ Certification, a plus! About Visory: Visory is a hands-on technology and cybersecurity partner delivering enterprise-grade IT services, compliance support, and managed infrastructure to financial, accounting, construction, and other growing businesses. Backed by a team of over 150 professionals, Visory combines deep industry expertise with excellent client support to keep clients secure, compliant, and running smoothly. The company empowers clients to confidently navigate digital transformation with proactive, thoughtful solutions.

About Us Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are fully on-site in Parsippany, NJ. Overview We are seeking a dedicated and motivated Claims Support Specialist to join our dynamic team. This role is essential in providing exceptional support and call center service to our contract holders in the service contract and automotive F&I claims department. The ideal candidate will possess strong communication skills, professional phone etiquette, a keen attention to detail, a love for customer service, excellent problem resolution, and the ability to work effectively in a fast-paced and high-volume environment. This person will be solution-oriented and eager to learn a complex business. Opportunities for advance within the department with training provided. Job Duties: • Provide outstanding customer support via phone, email, and chat related to claims inquiries., • Handle a high volume of inbound calls with a minimum of 40 calls answered per day., • Assist contract holders with inquiries regarding products and services, ensuring a high level of satisfaction pertaining to our contract guidelines., • Accurately log and track customer issues, inquiries, and requests in the incident management system from identification through resolution., • Deliver timely and reliable roadside assistance to customers in need., • Process payments accurately and efficiently to ensure a smooth customer experience., • Communicate effectively with team members and customers to resolve issues promptly., • Handle simple claims and troubleshoot basic to intermediate product or service issues., • Connect and triage customers calling in for a claim with the appropriate mechanical claims analysts., • Demonstrate excellent phone etiquette while handling client interactions., • Collaborate internal departments to streamline customer services with adherence to SLAs., • Maintain a queue of ongoing support tasks and resolve all customer issues in a high-priority manner., • Proactively communicate with leadership to escalate any issues for immediate resolution., • Create a positive support experience through active listening, problem-solving, and professional communication., • Analyze information and process documents to resolve issues prior to escalation., • Develop product knowledge to become a subject matter expert and confidently address customer concerns., • Participate in further training sessions to enhance product knowledge and service skills. Qualifications • Minimum of 3+ years in a customer service call center environment required., • Proven experience handling a high volume of inbound customer calls., • Insurance claims or automotive industry highly preferred., • Ability to resolve escalated issues with a sense of urgency., • Strong business acumen with the ability to identify customer needs and recommend appropriate solutions., • Excellent communication skills, both verbal and written., • Proficiency in data entry and familiarity with MS office software applications., • Ability to work independently as well as part of a team in a collaborative environment., • Strong organizational skills with an emphasis on attention to detail., • Superior sense of urgency and ability to complete tasks in a timely manner., • Strong customer-first attitude and relationship building skills. Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer: • Competitive compensation, • Medical, Dental, Vision, 401k matching, Life Insurance, medical expense card, • PTO and Sick Time, • Corporate events, team and culture building activities, employee awards and recognition, company trips and more! DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.

As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Jewelry Sales Con

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employees, customers, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Summary: We value individuals who are passionate about delivering outstanding customer service. As a Customer Service Team Lead, you will play a key role in enhancing both team performance and operational efficiency. In this role, you’ll be closely connected to the front lines supporting our Customer Service Reps in real time, coaching team members, resolving escalated customer issues, and ensuring call/email queues are properly staffed and reps are skilled to meet demand. You’ll regularly walk the floor to provide in-the-moment guidance, and may be called on to jump into calls during “all hands on deck” situations or to provide coverage for a Customer Service Supervisor when needed. Requirements and Qualifications:: Job Duties & & Responsibilities: • Provide ongoing training, mentoring, and support to customer service representatives. The lead role is the representative's first line of support when needed assistance with a customer question or issue., • Oversee the daily activities of the customer service team., • Monitor the daily flow of all customer service queue volume; (phone, email, chat, etc.) in real-time, • Watch Wrap times, • Adjust skills in real-time, • Assist on calls during high-volume periods, • Handle and resolve complex customer inquiries or escalations efficiently and professionally; collaborate with team members to develop effective solutions for recurring issues., • Comprehensive understanding of the first-level agents' role to ensure opportunities are identified and addressed. Review and refine SOPs and Knowledge Base articles to maintain accuracy and relevance., • Act as a liaison between customer service and other departments to resolve interdepartmental issues., • Motivate the team to achieve and exceed customer service objectives and foster a positive work environment., • Proactively review the overall customer service experience and suggest enhancements to exceed customer expectations., • Suggest and provide updated email templates and phone script materials when necessary., • Bachelor’s degree preferred., • Minimum of 2 years' experience working in a Customer Service call center environment, • Previous experience delivering training or coaching preferred., • Affinity for quality and customer service and helping others., • Impeccable communication skills (both written and verbal) ensuring delivery is of the highest quality and standard to certify clarity, appropriate level of detail, and timely response., • Enthusiastic team player with a strong sense of ownership and can-do attitude. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $25.00/Hr. Salary Range Maximum: USD $25.00/Yr.

As a Luxury Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. At Brill

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Training & development, • Wellness resources Allcare Physical Therapy in Brooklyn is Hiring and Training Physical Therapy Aides to Give Them an Extra Edge on the Competition Getting into A PT Program So... If You are...Super driven and process-oriented and... a rockstar Pre-DPT part time grad student or college student who is looking to prepare for entry into a Professional DPT program then...Please Read On...Because you are not alone and like you many grad students are struggling with wasting time not applying their anatomy knowledge before entering a DPT program and it affects their ability to succeed in the program.... So, we created this Physical Therapist Aide Job so YOU CAN be prepared and mentored before getting into the program. AND... So, You Can learn what exercises to apply for specific sports medicine injuries and pain diagnoses and We Know That This will help you...Learn how to master Communication ...so you can deliver corrective exercise to people with real pain and injuries, and because of this you will get into most DPT programs you apply for after this job.... so ... HERES HOW we choose the BEST candidate.... You Must have an AMAZING can do attitude bringing your own motivation to excel (the ability to handle long shifts on your feet without long breaks), and... You should have great attention to detail and AWESOME communication skills (love to learn and love to explain things) and .... A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "movement and independence" "Because THIS is about YOU not us, we want to make sure you have the availability to be here with us to get the most out of this AMAZING EXPERIENCE and... We want YOU to be able to be here at the times we need you so...you MUST be able to be flexible with your work and school hours.... And it's really a MUST to be AVAILABLE WITH HOURS TO WORK (so living in Brooklyn is crucial) because You will be Immersed in so much Knowledge Currently OPEN shifts are from 8:30 Am-7:15 pm Mon/ Tues/Thurs and you need to be available within those shifts in order to qualify so make certain you have those capabilities, OK? You will be crossed trained on clinical programming and exercise prescription with emphasis on mobility stability strength power and plyometrics, sports nutrition, advanced modalities like deep tissue lasers and spinal decompression and complex pattern recognition in human movement. You will be lead to become a master communicator and help with both patient appointment setting, and use artificial intelligence to connect with patients. AI and Chat GPT is shaping the future of communication. We are glad to be the first mover in this space when it comes to our receptionist and communication systems and you will get the privilege to take part of this revolution of AI agents helping you when it comes to our appointment setting and other administrative tasks. Isn't that exciting? We are developers of FUTURE SUPER THERAPISTS and we want the most serious dedicated people out there so apply if you are getting chills up and down your spine just imagining the immersion you will get in bettering your skills. WE ALSO have floating hours on alternate Sundays 8 am to 2pm (to be discussed with management if you can do it and we need you) Right now we are actively seeking a flexible team mate to fill gaps in our scheduled hours . We are happy to discuss your school needs and work needs to help you achieve your ultimate goals to master this profession and get into your program. Ideally you MUST BE AVAILABLE TO WORK at least 20 to 30 hours/ week (THATS 1-2 Shifts so you must have the ability to work some of those hours out into your work school schedule). If you are in a gap year even better we can train you to really make a bigger impact on your future with more opportunities Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? ...... NO... BUT A "Can Do Attitude" Is Necessary to apply SO... Here's how you apply... We only have 2 IMMEDIATE spots open and tons of candidates applying for this aide job opening and we are interviewing the ones with the best availability and best attitudes. Please email your resume with the title FUTUREDPT in the subject line and we will get back to you. Thanks! $16.50 per hour

Job Description Styling Assistant (Jewelry Stylist) - Manhattan, NY Our Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This in-person role is available at the following New York City locations: Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 4NOsuIKhEo

Job Description Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling), • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik, • Working knowledge of OSI model, • Experience with network monitoring software preferred, • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely mannger, • Friendly, enthusiastic, and professional communication . You may be asked to interact with customers and must have strong customer communication and customer service skills, • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. About Honest Networks Honest Networks believes high-quality and affordable internet service is a great enabler for our communities, providing the fundamental infrastructure to learn, create and enjoy. We are a fast-growing, venture-backed, internet provider headquartered in downtown Manhattan. We are focused on providing the gigabit internet service at affordable, transparent prices, with exceptional customer service. We do this by employing employees with high integrity, a strong work ethic and a passion for learning. If working in a fast-paced, results-oriented and mission driven environment excites you, we encourage you to apply and join our team. Learn more at

Job DescriptionAbout Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise as well as personal needs. Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute - a suite that brings frontier intelligence to end-users. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on . Role summary We’re seeking a strategic and execution-focused Product Manager to define and deliver the future of AI-generated audio and voice interfaces. We have recently released Voxtral, our state‑of‑the‑art speech understanding models and this is only a first step in redefining AI-generated audio content. This is a ground-floor opportunity to turn research breakthroughs into scalable, transformative products. You’ll own the strategy, roadmap, and execution for new interfaces, collaborating closely with research scientists, engineers, designers, and enterprise teams to bridge model innovation with real-world impact. \uD83E\uDDE2 Reporting line: Product Director, Applications\uD83D\uDCCD Location: New York, USA What you will do Define the Future• Set the vision: Shape and evangelize a compelling product strategy for prosumer and enterprise-grade audio tools, ensuring alignment with company goals and market opportunities.• Spot the gaps: Lead market and UX research to uncover unmet needs, competitive whitespaces, and emerging trends in AI-driven audio and voice content. Build & Ship• Own the lifecycle: Drive end-to-end product development, from ideation to launch and iteration—balancing speed, quality, and user delight.• Champion the user: Partner with design and research to craft intuitive, high-impact experiences, using data and feedback to refine continuously. Scale & Execute• Go-to-market: Collaborate with marketing and sales to launch products successfully, including pricing, positioning, and adoption strategies.• Align stakeholders: Rally engineering, design, and business teams around priorities, trade-offs, and timelines.• Prioritize ruthlessly: Maintain a dynamic roadmap that delivers quick wins while advancing long-term bets. Required Qualifications • Industry experience with audio or voice products• Builder’s mindset: Founder or early-stage PM experience — you’ve turned 0 → 1 ideas into products users love.• Technical depth: Ability to prototype, hack, or dive into code when needed (even if not a core responsibility).What we offer • \uD83D\uDCB0 Competitive salary and equity., • \uD83D\uDE91 Healthcare: Medical/Dental/Vision covered for you and your family., • \uD83D\uDC74\uD83C\uDFFB Pension : 401K (6% matching), • \uD83C\uDFDD️ PTO : 18 days, • \uD83D\uDE97 Transportation: Reimburse office parking charges, or $120/month for public transport, • \uD83C\uDFC0 Sport: $120/month reimbursement for gym membership, • \uD83E\uDD55 Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger), • \uD83C\uDF0E Visa sponsorship

Job DescriptionAbout Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers We seek an exceptional Senior Solutions Consultant, Agentic AI (Presales) based in North America to join our growing team. This role will report to our Global VP of Solutions Consulting and will play a key role in shaping a vision for our customers. It will also be the trusted advisor on Workato's AI Agentic capabilities to provide thought leadership best practices and help scale and drive adoption to achieve its strategic initiatives. In order to be successful in this role, you must be able to articulate technology and communicate the value of Workato's products to prospective business and technical users and buyers with a focus on enterprise applications. You will also help shape the product and direction of the company by communicating market needs to the Product Management team As a Snr Solutions Consultant, you will be part of Workato's Presales Team and Architecture community and you will own the technical alignment with the customer during the pre-sales lifecycle through workshops and interactions that will define the customer's future state for AI and Enterprise Automation. Responsibilities This is a role for the North America-based role. Proximity to Palo Alto / NYC / Austin / Boston / Denver is preferred. In this role, you will also be accountable to: We seek an exceptional Solution Architect to join our growing team. In this role, you will enable our clients to become proficient on Workato's Agentic Platform, empowering their employees and building AI Agent solutions for their business. You will also be responsible to: • Collaborate with cross-functional customer teams, including data scientists and software engineers, AI leaders, and Architects, to show how Workato Agentic can change their work., • Effectively team with Sales AEs, Solution Architects, and other functions to evangelize our Agentic and AI capabilities, our approach to delivering Workato Agent solutions and AI infused use cases, and architecture tailored to the customer's AI use cases., • Articulate and educate on AI, Generative AI and Agentics architectural concepts to a variety of audiences, including digital leaders, AI engineer, prompt developers, data architects, enterprise architects, IT ops and line of business, marketing Ops, Finance Ops, People Ops etc., • Assist sales teams with technical discovery with customer prospects and be able to architect/build AI blue print solutions using Workato products, • Create and deliver custom product demonstrations, AI Agentic use cases, • Support solution accounts to execute technical workshops and proof of concepts (POCs), on-site or remote., • Able to respond to functional and technical elements of RFIs/RFPs, • Collect feedback from the field, synthesize, analyze, and channel it to product management and engineering for the AI agentic product roadmap., • Support Marketing with developer marketing and evangelism activities, including writing blogs, participating in demo-driven webinars, and speaking at industry events, • Stay updated on the latest Agentics, AI and machine learning advancements, research papers, and tools, incorporating them into AI development projects.RequirementsExperiences, • Bachelor's Degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent hands-on experience in AI development., • Proven track record as an AI Engineer, with portfolio examples of successful machine learning or AI projects., • 06-10 years of pre-sales experience in a SaaS/iPass organization., • Familiarity with LLMs and has directly interacted with the development or support of chat based AI applications., • Strong understanding of prompt engineering, RAG, vector databases, function calling, chain of prompt reasoning, and other state of the art techniques to improve LLM behavior and performance., • Hands-on experience using OpenAI, Azure OpenAI, Google Gemini, Amazon Bedrock and Anthropic. Good working knowledge of these APIs as opposed to just chat based interfaces like Claude and ChatGPT., • Hands-on experience with iPaaS technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases., • Knowledge of python programming (or understanding/familiarity with object-oriented programming). Qualification, • Ability to learn new concepts, and technologies to solve problems., • Excellent presentation abilities and composure in front of all levels of technical and business audiences., • Ability to lead architectural discussions., • A passion for technology and translating that passion into business impact for customers., • Excellent verbal communication, written communication, and presentation skills in front of all audiences.

Job DescriptionAbout Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise as well as personal needs. Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute - a suite that brings frontier intelligence to end-users. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on . Role summary We’re seeking strategic and execution-focused product managers to define and execute the strategy for the primary interface through which professionals engage with our models. This role demands a blend of strategic vision, technical depth, business acumen and user obsession to build experiences that empower millions — from professional consumers ("prosumers") to enterprise users. You’ll shape the next generation of AI-driven productivity tools, moving beyond conversational experiences to redefine how professionals interact with information and create content. \uD83E\uDDE2 Reporting line: Product Director, Applications\uD83D\uDCCD Location: NYC What you will do Define the Future• Set the vision: Shape and evangelize a compelling product strategy for prosumer and enterprise-grade AI tools, ensuring alignment with company goals and market opportunities.• Spot the gaps: Lead market and UX research to uncover unmet needs, competitive whitespaces, and emerging trends in AI-driven productivity. Build & Ship• Own the lifecycle: Drive end-to-end product development, from ideation to launch and iteration—balancing speed, quality, and user delight.• Champion the user: Partner with design and research to craft intuitive, high-impact experiences, using data and feedback to refine continuously. Scale & Execute• Go-to-market: Collaborate with marketing and sales to launch products successfully, including pricing, positioning, and adoption strategies.• Align stakeholders: Rally engineering, design, and business teams around priorities, trade-offs, and timelines.• Prioritize ruthlessly: Maintain a dynamic roadmap that delivers quick wins while advancing long-term bets. Required Qualifications • AI product intuition: Hands-on experience shipping generative AI consumer products — you’ve seen what works (and what doesn’t) beyond chatbots.• Builder’s mindset: Founder or early-stage PM experience — you’ve turned 0 → 1 ideas into products users love.• Technical depth: Ability to prototype, hack, or dive into code when needed (even if not a core responsibility).What we offer • \uD83D\uDCB0 Competitive salary and equity., • \uD83D\uDE91 Healthcare: Medical/Dental/Vision covered for you and your family., • \uD83D\uDC74\uD83C\uDFFB Pension : 401K (6% matching), • \uD83C\uDFDD️ PTO : 18 days, • \uD83D\uDE97 Transportation: Reimburse office parking charges, or $120/month for public transport, • \uD83C\uDFC0 Sport: $120/month reimbursement for gym membership, • \uD83E\uDD55 Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger), • \uD83C\uDF0E Visa sponsorship

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You'll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving, communication, and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact on the bottom line of Merge's product offerings to our customers, with increased levels of internal and external visibility. What you will do: • Provide technical support to customers via online chat, email and Slack, • Troubleshoot technical issues and provide solutions to customers in a timely manner, • Assist with the integration of Merge into our customers' product, • Collaborate with other teams, including engineering and platform, to identify and resolve customer issues, • Create and maintain help center guides and documentation, • 3+ years of experience working in technical support, customer facing engineering roles, or solutions engineering roles, • Computer science background or other technical/quantitative orientation, • Strong verbal and written communication skills, • Strong problem-solving skills, • Strong work ethic, goal-oriented, and great attention to detail, • Prior startup experience is a plus Compensation, • The cash compensation range for this role is $110,000- $134,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job Description Styling Assistant (Part Time) - Manhattan, NYC Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in of our Nolita Showroom. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR mhdl8D8ksl

Job DescriptionSalary: Eveready Express is a well-established leader in trucking, courier, logistics, and distribution. Founded in 1984, we pride ourselves on Honesty, Integrity, and Mutual Respect. Our growing team includes Ten virtual members currently, in addition to six staffed on-site in the USA Requirements: • Previous customer support or dispatch experience in TRUCKING INDUSTRY, • EXPERIENCE IN THE US LOGISTICS OR TRUCKING INDUSTRY IS A MUST, • Excellent spoken and written English, • Ability to MULTI-TASK in a FAST-PACED environment, including phone and email support, • Great customer service personality and upbeat attitude, • Work as a team player to fulfill our mission together, • It's a PLUS if you have experience in Recruitment, Account Management, or Onboarding General Responsibilities include: -Monitoring and answering phones, emails, intercompany teams chat, to quote and enter shipping orders, and other queries. • Attention to details such as dimensions, pick-up locations, and special instructions in order to ensure customers needs are met., • Contact customers to schedule delivery appointments, update re-service delays, wait for time reports, etc, • General administrative and associated duties Additional requirements: -Skilled in using MS Windows & MS Office, Google products, and other computer-based applications. Willing and able to learn the software we use to fulfill our mission. System Requirements: The processor should be 2.0ghz and above, Intel core 5/7 is highly required for main hardware and back-up Ram should be at least 8 gigs with 100 Gb of Free disk space A second Monitor for multi-tasking A Headset with a noise-canceling feature At least 10 Mbps & up wired connection for the main ISP Strictly no USB Sticks allowed for backup ISP Perks: 1. EVEREADY offers an excellent wage, a great working environment, and colleagues that will help you anytime., 2. We offer an HMO with Dental Benefits for our Contractor + 1 Dependent on our Contractor's 4th month, provided that they have passed their 120-day trial period and are exceeding our expectations, 3. 13th month pay for qualified staff TO APPLY through Email: 1. Change Subject Line to "Customer Support Trucking Logistics ", 2. Tell us in a few sentences why you can be a great fit for our Customer Support position (no more than 3 sentences) and a voice recording using Vocaro or speak pipe Eveready Express is an Equal Opportunity Client and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Eveready Express reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.

Job Description TITLE: Success Mentor DEPARTMENT: Youth and Community Development Services LOCATION: East New York, Brooklyn PROGRAM: Community Schools Initiative REPORTS TO: Community School Director SALARY: Part-Time, $20.50 hour, 20-25 hours a week- Compensation based on job experience. This position is performance based and is also contingent on funding availability DATE: September 2025 – June 2026 Schedule: Mon- Fri; Some Saturdays, Scheduling may vary due to needs of the program. JOB SUMMARY: Success Mentors are caring adults who mentor chronically absent students to identify the barriers preventing them from attending school each day. The Success Mentor will work closely with families and Community School staff to support Community School Attendance Initiatives. The Success Mentor will help support parent-school communication to increase student attendance. The Success Mentor will ensure optimal academic, social, and emotional development for students. The Success Mentor will work closely with the Community School Team (director, social worker, outreach worker, and tutor) to provide resources that will enhance the Community School. Success mentors are the most successful strategy for combating chronic absence. The idea is not for a Success Mentor to have the answers, but for the mentee to talk about and explore ideas. Staff members would need to have a working reliable computer. EDUCATION, EXPERIENCE AND SKILL REQUIREMENT: • High school diploma required; Bachelor’s degree preferred, • Two years or more experience in the field of youth development, • Family outreach and home visit experience, • Excellent written and verbal communication skills, • Excellent documentation skills, • Facility to motivate others toward achieving goals, • Ability to develop alliances with high risk and difficult to engage youth and families, • Knowledge of community resources and counseling practices with high risk populations, • Outstanding collaborative skills, • Bilingual Spanish/ English is a plus. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintain a caseload of 25 to 30 chronically absent students for the full school year., • Meet and greet mentees each morning., • Make positive morning phone calls home to families of absent students., • Monitor mentee’s attendance data and maintain a folder to include notes and other information to track mentee attendance. If your school is a Community School, utilize the Student Profile from the New Visions Attendance Heat Map or Portal., • Meet with mentees regularly—both one-on-one and in small groups—to check-in, listen, and chat about how school is going., • Work with school staff and teachers to identify appropriate interventions to support and engage mentee(s). In a Community School, you can also partner with your Community School Director (CSD)., • Celebrate improvements, no matter how small., • Create and maintain thorough written record of assessments, attendance outreach efforts and all required documentation, • Work collaboratively with community resources to establish timely and effective referral processes, • Maintain ongoing open communication with school principal, parents, and school-based staff, • Assist Outreach Worker with daily calls home, home visits to engage families and develop relationships between school and families of students identified as the targeted population (At-risk and chronically absent students)., • Assist Outreach Worker with recruiting additional mentors, assigning mentees and monitor mentor and mentee relationships and track mentee attendance, • Partnering with families to create family goal plans that increase student attendance and enhance parent and child well being, • Maintain written records of home visits, family goals, and all required documentation, • Implement attendance incentive programs., • Work collaboratively with community resources and advocate for families when necessary, • Refer participants to social worker for counseling to support with crisis intervention and safety planning, • Participate in ongoing efforts to advocate for program needs via community coalition building, • Seek partnership opportunities and bring in at least 3 new partners a year to leverage resources to support programs, • Work closely with social worker, tutor, and outreach worker to support targeted student needs, • Attend all required department/ agency meetings and/or trainings, • Perform other duties as assigned by the Community School Director, Assistant Director or Outreach Worker Equal Opportunity Employer ( EOE) HOW TO APPLY Please send a cover letter and resume to Jennifer O’Brien, Community School Director at . List “Success Mentor Position” in the subject line. Also provide three professional references that can be contacted (at least one should be a former supervisor). *Community members from East New York and the greater Brooklyn area are strongly encouraged to apply for this position.

Job Description Luxury Sales Associate - Manhattan - Flatiron, NY Our Luxury Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Luxury Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Luxury Sales Associate Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person and open in our Manhattan - Flatiron showroom location. The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR J02lJp0MKZ

Job Description Retail Sales Associate - Garden City / Long Island, NY Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Garden City / Long Island, NY showroom location. The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 8Bl5ZEqbQP

Job DescriptionName of position: Network Help Desk Support Location: 540 Madison Avenue NY City Note: this is a part time role Overview The Network Help Desk Support role is responsible for providing first-level technical assistance and troubleshooting for network-related issues. This position acts as the initial point of contact for users experiencing connectivity, hardware, software, or security problems. The ideal candidate has strong communication skills, a solid understanding of networking fundamentals, and a customer-focused mindset. Key Responsibilities · Provide first-line support for network issues via phone, email, chat, or ticketing system. · Diagnose and resolve basic network problems, including connectivity failures, login issues, and VPN troubleshooting. · Assist users with hardware and software configuration related to network access. · Monitor network alerts and escalate critical issues to Network Engineers or senior IT staff as necessary. · Document all support interactions, troubleshooting steps, and resolutions in the ticketing system. · Assist in maintaining network equipment inventories and updating documentation. · Ensure user problems are resolved promptly while meeting service-level agreements (SLAs). · Guide end-users on best practices for network security and proper usage. · Collaborate with IT teams to improve processes and preventive measures. Required Skills & Qualifications · Associate’s degree in IT, Computer Science, or related field (or equivalent experience). · Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, VPN). · Experience with help desk ticketing systems (e.g., ServiceNow, Jira, Zendesk). · Strong problem-solving and communication skills. · Familiarity with Windows, macOS, and/or Linux environments. · Ability to multitask and work effectively under pressure. · Preferred Qualifications · CompTIA Network+, A+, or similar certifications. · Experience with routers, firewalls, switches, or wireless access points. · Prior experience in IT support or customer service. If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

Job DescriptionWe are looking for a dynamic and highly personable Receptionist to join our team in Brooklyn, New York. This is a contract position in a fast-paced, high-energy environment where you will serve as the first point of contact for hundreds of visitors daily. The role requires exceptional communication skills, confidence, and the ability to manage multiple tasks efficiently. Responsibilities: • Greet and assist all visitors with inquiries, directions, and questions regarding office locations within the building., • Maintain an attentive and welcoming demeanor as the primary point of contact at the reception desk., • Utilize tools like Slack, Google Chat, and ZenDesk to manage communications and provide timely assistance., • Handle a multi-line phone system to answer inbound calls and direct them appropriately., • Coordinate and order lunches for clients and prepare meeting spaces as needed., • Ensure a smooth flow of visitors by staying stationed at the desk near the building's elevators., • Provide concierge services to enhance the visitor experience., • Manage daily administrative tasks with precision and attention to detail., • Act as a liaison between office staff and external visitors, ensuring efficient communication.• Proven experience in receptionist or concierge roles, preferably in high-traffic environments., • Proficiency in Slack, Google Chat, and ZenDesk is mandatory., • Strong ability to manage a multi-line phone system and handle inbound calls professionally., • Outstanding communication and interpersonal skills with a confident and outgoing personality., • Exceptional organizational skills and punctuality., • Ability to remain stationary at the reception desk for extended periods while maintaining energy and focus., • Experience in ordering meals and preparing meeting spaces is a plus., • Familiarity with concierge services and customer interaction in high-energy settings.