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Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. Why This Role Matters We’re looking for a highly capable, fast-thinking Technical Support Engineer to help manage the increasing volume of technical support requests from our merchants (a Tabs customer). You will be the first line of defense for troubleshooting, issue resolution, and merchant education—ensuring our merchants get the best possible experience with Tabs. You will collaborate cross-functionally with Customer Success, Engineering, Product, and Contract Operations to resolve technical issues and identify recurring trends. As part of the team, you’ll be the go-to person for resolving technical challenges that don’t require engineering-level intervention but are crucial for our merchants’ success. If you thrive in high-stakes, fast-paced environments, love solving problems and are obsessed with providing merchants with a world-class experience, we want to hear from you! This role is perfect for someone with a sense of customer empathy, a strong technical background, experience with ERP systems (e.g., NetSuite, Quickbooks), comfortable in ambiguity, and a desire to help merchants solve complex problems. What You’ll Do * Resolve complex support issues from merchants via email, Slack, and chat, ensuring fast, clear, and accurate responses. * Own ticket triage & prioritization, identifying the root cause of issues and escalating appropriately. * Troubleshoot technical issues related to invoicing, payments, integrations (e.g., QuickBooks, NetSuite, Stripe), and merchant data workflows. * Identify patterns and recurring issues, providing actionable insights to Product & Engineering. * Educate and empower merchants, proactively guiding them on best practices for using Tabs. * Collaborate with Customer Success, Engineering & Contract Operations, ensuring high-priority issues are addressed efficiently. * Contribute to internal documentation, improving processes and reducing repeated inquiries. * Ownership - You won’t just resolve issues—you’ll drive improvements, identify trends, and proactively prevent recurring issues. Examples of Work * Handling Critical Invoice Issues - A high-value merchant reports a data mismatch between Tabs and their ERP. You quickly diagnose the issue, extract and format the necessary data, work with the engineering team to implement a fix, and ensure all pending invoices are sent out the same day. * Debugging Payment Failures - A merchant experiences payment failures due to a payments system integration issue. You investigate the logs, determine the root cause, work with engineering to resolve it, and guide the merchant through necessary actions to prevent future failures. * Proactive Issue Prevention & Merchant Education - After noticing a pattern of merchants struggling with invoice readiness settings, you create an internal playbook and proactive education materials to reduce recurring tickets by 30%. What You Bring * 3-5 years in a support, technical support, or customer success role, preferably in a SaaS or fintech environment. * Exceptional problem-solving skills—you’re resourceful, detail-oriented, and able to think on your feet. * Technical aptitude, with experience troubleshooting API, ERP, or payment-related issues. * Accounting knowledge a plus. * Excellent written and verbal communication, with the ability to break down complex topics into clear, merchant-friendly explanations. * Ability to manage high ticket volume while maintaining high-quality responses. * Experience working with ticketing systems (HubSpot, Zendesk, Pylon, or similar) and creating self-service content. * SQL or data querying experience is a plus. * Ability to thrive under pressure, quickly assess problems, and deliver solutions in real-time. Experience working in a fast-paced startup or technical environment preferred. * Some level of out-of-hours coverage required, given we are a 24x7 SaaS operation. Additional Information This role is based in New York City at our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $76.8K - $105.6K

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)., • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik., • Working knowledge of OSI model., • Experience with network monitoring software preferred., • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner., • Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills., • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. About Us We're building a category-defining company focused on expanding access to technology by giving devices a second life. Our work sits at the intersection of software, hardware, logistics, and sustainability, where the problems are real, messy, and operationally complex, and where getting things right matters to our customers every day. This is not a company with rigid org charts, deeply layered process, or narrowly scoped roles. It's a place where people own outcomes, build quickly, and work closely with operations and customers to solve real-world problems. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. The Role We're looking for a senior engineering leader to lead our existing engineering team and grow it thoughtfully over time, while sharing ownership of product outcomes and serving as a strong internal advocate for our customers. This is a hands-on leadership role. You'll join a small, capable team, write production code alongside them, set technical direction, and work directly with the business. As the team scales, you'll gradually spend less time in the code, but stay close enough to guide architecture, standards, and decision-making. From day one, this role is part of company leadership. You'll partner closely with the Co-CEO/Co-Founder and cross-functional leaders to ensure what we build meaningfully improves our operational and customer experience, not just that it ships. What You'll Do • Own engineering as a function: technical direction, execution, hiring, and culture, • Write production code and make architectural decisions that matter immediately, • Lead and support an existing team of engineers, ensuring both short- and long-term success, • Balance delivery of high-impact projects with improving team cohesion, process, and engineering craft, • Grow the team through thoughtful, additive hiring, strong onboarding, and clear performance expectations, • Build toward a forward-deployed engineering model, engineers who work closely with operations and GTM to solve real customer problems directly, • Introduce structure where it helps, and avoid it where it slows us down, • Partner directly with the CEO and leadership team to translate business priorities into technical reality, • Gradually scale yourself out of the critical path over time while maintaining high technical standards Who This Role Is For This role is ideal for someone who: • Has led engineers before, but still loves building, • Has worked in both low-structure environments (startup, founding team, early-stage company) and more formal engineering orgs, and wants to blend the best of both, • Has owned a meaningful product, platform, or system end-to-end (ex: a full onboarding flow, a core product line, or a major operational system), • Wants to take ownership of a team's growth and evolution as the company scales, • Finds energy in being in the office, collaborating in real time, and building alongside others What We're Looking For • Strong software engineering background with recent hands-on experience, • Prior people management experience, including hiring and performance management, • Demonstrated ability to build teams, • Experience operating in ambiguous, fast-moving environments with limited structure, • Product ownership mindset: you care deeply about outcomes, not just implementation, • A builder mentality: you roll up your sleeves Bonus signals we care about: • You've started a company, joined very early, or worked in a scrappy environment before, • You've owned a meaningful product or system at a mid-sized company (200–500 employees)How We Work, • In-office culture. We believe being together matters, especially at this stage. Collaboration, speed, and shared ownership are built in person., • Ownership over process. We don't hire for rigid roles, we hire for impact., • Execution over optics. We care about building the best version of this company, not matching benchmarks or best practices for their own sake., • Leadership from day one. This role shapes not just engineering, but the company itself.Why This Role Is Special, • True ownership without unnecessary bureaucracy, • Direct partnership with the CEO, • Opportunity to define engineering culture, structure, and standards from the ground up, • A role that scales with you, this is meant to be a career-defining step, not a holding pattern We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. The salary range for an Engineering Manager is expected to be between $190,000-215,000/year. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job Description At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology. Who are Engine by Starling Engine by Starling is transforming the banking landscape with our cutting-edge core banking software. Originally developed to power Starling, our cloud-native SaaS platform is now enabling banks and financial institutions globally to modernize operations and deliver exceptional digital banking experiences. Headquartered in the UK, we are now scaling globally and have offices in New York, Toronto, Dublin, Dubai and Sydney. We have recently publicly announced our major investment into the US market and are looking to build the initial team to crack the market. This role will ideally be based in the New York metropolitan area, our preference is that you're located within a commutable distance. Other East Coast locations will be considered and the role will involve national and international travel. Travel (including international) may be necessary depending on the client and nature of the engagement. About the role This role will put you at the heart of Engine’s Client Solutions function, where you’ll be responsible for ensuring the successful implementation of the Engine platform for our clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery, focusing on a particular functional workstream (eg. Onboarding or Payments & Cards). You’ll work with clients to understand the challenges they face and help tackle them with a technology-centred approach. Through this, you’ll develop a strong understanding of the Engine product and digital banking, applying its uses to markets around the world. We’re looking for versatile, adaptable individuals, who enjoy the challenge of a varied and collaborative role. You’ll work in tandem with the Product owners and Engineering functions to design and implement solutions that meet client needs. You’ll enjoy problem solving, working with a wide variety of stakeholders, and supporting our clients throughout their transformation journeys as well as strong project management skills. You’ll be comfortable working with clients at all stages of their journey from pre-sales through to implementation. What you'll get to do • Build strong relationships at all levels of the client organisation, through pre-sales to implementation, • Understand client vision, challenges and priorities, applying your knowledge of the Engine product, • Work closely with our Product and solution archiecture team to iterate the US product roadmap, advocating for the needs and expectations of our US based clients, • Be responsible for the delivery of an area of the solution with a client, representing the client’s needs and priorities in internal decision making and planning, • Coordinate solution delivery with Engineering in line with programme timelines, • Support the programme transition from delivery into Run, sharing your knowledge of the client and setting up the Run team for success Your background • You have worked in client facing roles, in a consulting role, or at a technology company, • You have experience running workshops or demoing technology with clients, • You have some experience in financial services and technology delivery, • You have experience delivering complex programmes, • You can rapidly understand client problems and present solutions in a structured and informative manner, • You take ownership and know when to seek external support for risks and issues you identify, • You are inquisitive and like the detail of understanding how something does and should work, • You can apply a structured approach to complex or ambiguous problems, • You have a technical aptitude and curiosity, • You are self motivated and are able to work in a highly autonomous environment, • You are comfortable facilitating workshops and discovery sessions, • You have attention to detail, • You can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions) Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: • Interview with someone from the Client Services team, • Interview with further members of the Client Services team from NA and/or UK, • Medical, Dental, and Vision insurance plan options, • 401(k) with company match of 100% of the first 4%, • Company-paid Long-Term Disability, and Life and AD&D insurance, • Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more, • 20 days annual vacation PTO and 11 Paid Holidays You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Training & development, • Wellness resources Allcare Physical Therapy in Brooklyn is Hiring and Training Physical Therapy Aides to Give Them an Extra Edge on the Competition Getting into A PT Program So... If You are...Super driven and process-oriented and... a rockstar Pre-DPT part time grad student or college student who is looking to prepare for entry into a Professional DPT program then...Please Read On...Because you are not alone and like you many grad students are struggling with wasting time not applying their anatomy knowledge before entering a DPT program and it affects their ability to succeed in the program.... So, we created this Physical Therapist Aide Job so YOU CAN be prepared and mentored before getting into the program. AND... So, You Can learn what exercises to apply for specific sports medicine injuries and pain diagnoses and We Know That This will help you...Learn how to master Communication ...so you can deliver corrective exercise to people with real pain and injuries, and because of this you will get into most DPT programs you apply for after this job.... so ... HERES HOW we choose the BEST candidate.... You Must have an AMAZING can do attitude bringing your own motivation to excel (the ability to handle long shifts on your feet without long breaks), and... You should have great attention to detail and AWESOME communication skills (love to learn and love to explain things) and .... A PASSION for helping people overcome pain and injury and a PASSION for giving people in pain the gift of "movement and independence" "Because THIS is about YOU not us, we want to make sure you have the availability to be here with us to get the most out of this AMAZING EXPERIENCE and... We want YOU to be able to be here at the times we need you so...you MUST be able to be flexible with your work and school hours.... And it's really a MUST to be AVAILABLE WITH HOURS TO WORK (so living in Brooklyn is crucial) because You will be Immersed in so much Knowledge Currently OPEN shifts are from 8:30 Am-7:15 pm Mon/ Tues/Thurs and you need to be available within those shifts in order to qualify so make certain you have those capabilities, OK? You will be crossed trained on clinical programming and exercise prescription with emphasis on mobility stability strength power and plyometrics, sports nutrition, advanced modalities like deep tissue lasers and spinal decompression and complex pattern recognition in human movement. You will be lead to become a master communicator and help with both patient appointment setting, and use artificial intelligence to connect with patients. AI and Chat GPT is shaping the future of communication. We are glad to be the first mover in this space when it comes to our receptionist and communication systems and you will get the privilege to take part of this revolution of AI agents helping you when it comes to our appointment setting and other administrative tasks. Isn't that exciting? We are developers of FUTURE SUPER THERAPISTS and we want the most serious dedicated people out there so apply if you are getting chills up and down your spine just imagining the immersion you will get in bettering your skills. WE ALSO have floating hours on alternate Sundays 8 am to 2pm (to be discussed with management if you can do it and we need you) Right now we are actively seeking a flexible team mate to fill gaps in our scheduled hours . We are happy to discuss your school needs and work needs to help you achieve your ultimate goals to master this profession and get into your program. Ideally you MUST BE AVAILABLE TO WORK at least 20 to 30 hours/ week (THATS 1-2 Shifts so you must have the ability to work some of those hours out into your work school schedule). If you are in a gap year even better we can train you to really make a bigger impact on your future with more opportunities Here's the recap and some stuff you may be concerned about like IS EXPERIENCE NECESSARY? ...... NO... BUT A "Can Do Attitude" Is Necessary to apply SO... Here's how you apply... We only have 2 IMMEDIATE spots open and tons of candidates applying for this aide job opening and we are interviewing the ones with the best availability and best attitudes. Please email your resume with the title FUTUREDPT in the subject line and we will get back to you. Thanks! $16.50 per hour

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You'll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving, communication, and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact on the bottom line of Merge's product offerings to our customers, with increased levels of internal and external visibility. What you will do: • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • Help lay the foundation for a successful and rapidly growing support engineering team!, • 3+ years of experience in technical support, customer facing engineering, or solutions engineering roles., • Computer science background or other technical/quantitative orientation., • Excellent verbal and written communication skills., • Strong work ethic, a customer-first mindset, goal-oriented approach, and great attention to detail, • Strong problem-solving skills; experience with scripting for debugging and one-off analyses is a plus., • Prior startup experience is a plus Compensation • The cash compensation range for this role is $110,000 - $134,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job DescriptionVirtual Care Nurse Practitioner (New York Licensed) About Tia: Tia is a full-stack women's healthcare business that builds products, tools and services to help every woman be her own patient advocate and get meaningfully better healthcare. Our latest product is the Tia Clinic — a "one-stop-shop" for female health with gynecology, primary care and wellness under one roof, and one health record. We're putting the soul back in medicine, one patient and one provider at a time. As a mission driven team, we've rallied so that patients & providers might be able to experience healthcare with greater satisfaction, less frustration & improved outcomes, which means not just upending operational models, care models and technology, but entirely redefining the emotional journey of each team member as we experience this journey together. Read more about Tia's: We're looking for a Full Time Nurse Practitioner passionate about women's health for Tia's Virtual Care Team. As a Virtual Nurse Practitioner, you will be an integral part of the care delivery system. You will see patients virtually and deliver comprehensive and integrative care spanning across gynecology and primary care services: from virtual annual visits to birth control consults to flu/cold consults and dermatology management. Further, you will remotely triage, diagnose, and treat patients via our proprietary chat software. Nurse Practitioners are integral to the formation and iteration of our technology development and care model. In addition to your clinical role, you'll have an opportunity to shape the Tia care model and improve our technology tools. You'll collaborate with our product & engineering teams to share insights and feedback. A bit about you: Values and abilities you'll bring to Tia: • You're motivated to elevate women's care by bringing a shared-decision making approach to women's health., • You believe that each woman knows her body best, though she may need help interpreting what the signs mean. Your mission as a woman's healthcare provider is to help your patients understand those signs and develop robust, multi-faceted treatment plans to reach health goals. You practice this by being a true partner on a patient's health journey, never dogmatic, rigid or glued to institutions., • You are an incredibly good question-asker & prober, this allows you to identify nuances of a patient's life that could be pertinent to their story. You're like a detective -- but you do this with an elegance that makes the patient feel at ease sharing deeply personal information., • You're facile with technology, comfortable and experienced providing high quality care digitally via telemedicine and interested in the process of developing new technology to support the highest quality clinical care.., • You're data driven and consistently incorporate new and evolving research into your day-to-day practice, • You're a high functioning multi-tasker who has an incredible ability to stay calm and focused under pressure - this is a given - you are a NP after all! ., • You are a tolerant and inclusive thinker. You believe in sex-positive, no judgement and radically inclusive healthcare for every person, and espouse these values in your everyday life. Skills and assets you'll bring to Tia: • You're a board certified Nurse Practitioner (family nurse practitioner or women's health nurse practitioner), with active and unrestricted licenses in the state of New York, able to provide primary care and support of all aspects of women's health with compassion and empathy. You have experience and a passion for delivering high quality integrated care via telemedicine and are highly tech savvy. While experience as a direct digital care provider in the past is not a must - it is highly desired!, • Deep clinical expertise in providing primary care and women's health experience (at least 2 years of post-graduate clinical experience) including: STD screens, UTI & Vaginal infections consults, Pelvic Pain, Vaginal Bleeding, Birth Control counseling, annual exams and urgent care concerns (coughs, sore throat, abdominal pain, basic dermatological conditions) with an ability to take this brick and mortar experience and translate it to virtual delivery., • Exceptional written and verbal communication skills., • Demonstrated excellence in Interpreting and act on clinical labs + ultrasound results, • Willingness to work evenings + weekends as needed by schedule, • As an organization that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities., • Formal professional training in the following areas is highly valued: care delivery for women who have experienced trauma including having a lived experience of abuse,, decision making support for low-income women, care delivery for LGBTQ identified folks, care delivery for immigrant or migrant or english-as-a-second-language support populations., • A strong understanding of & interest in chronic stress and trauma as it relates to immune system compromise and inflammatory response systems is a plus., • Experience or formal training weaving integrative medicine practices into your care plan development., • Contracted with major payers (BCBS / Anthem, Cigna, Aetna, United), • Talented and collaborative team who will both support and challenge you., • Remote role with flexibility to work from home, • Market competitive salary, • Annual CME stipend, • Medical and dental benefits Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The base salary range is $125,000-$140,000. We're building a world class team to reimagine women's healthcare. We're an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We're united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture. Tia is building a culture of excellence — in people, process and product. This is our northstar value; What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below) Asking why, then why again — because accepting "this is just the way it is" is not good enough Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others A commitment to uncovering talents to unlock "rock star" potential across every individual Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision — a world in which every woman can achieve optimal health, as defined by herself. Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.8

Job Description Jewelry Sales Consultant - Manhattan - Flatiron, NY Our Jewelry Sales Consultant provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Sales Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person and based in our Manhattan - Flatiron and Nolita showroom locations. The targeted budget for this position is $26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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To apply: Email your resume and a cover letter walking us through why you're a great fit for this role alongside your background and interest in Trading Cards to . Location: Remote flexible (EST overlap preferred, in-person NYC ideal) Compensation: competitive salary + meaningful equity Department: Product Development Reports to: CEO About Rare Candy Rare Candy is revolutionizing the $2B trading‑card industry as the only community marketplace 100% dedicated to TCGs. Collectors use our AI‑powered card scanner, data‑rich collection tools, and jaw‑dropping drops to buy, sell, and showcase Pokémon, MTG, Lorcana, One Piece, and more. We grew almost 30× last year and aren’t slowing down—join us as we scale the definitive home for TCG enthusiasts. The Role We’re looking for an envelope-pushing Product Design Lead who can deliver pixel-perfect designs, influence vision, and create obsessively fun experiences for die-hard fans. You’ll own the end‑to‑end product experience—from discovery to polished UI—guiding features that delight collectors and dealers of all shapes and sizes. If you love crafting magnetic interfaces, going deep with passionate users, and building alongside product-conscious engineers, you’ll thrive here. Bonus points if you’re a designer-who-codes, loves using cutting-edge tools for prototyping and user research, and are a true trading card nerd at heart. What Success Looks Like • First 30 days: Audit current web & iOS experiences, get oriented on the roadmap for the next 90 days, then design and ship your first WAU-driving feature, • By end of month 3: Continue roadmapped feature work while establishing a scalable design system in Figma + code for our suite of social collecting apps (web, iOS, Android), • By Month 6: Quadruple WAUs through category-defining collecting features What You’ll Do • Help design Product Vision – Contribute to product strategy with the leadership group, translating collector insights into game-changing, • Lead & Execute Design – Own discovery, wireframes, prototypes, UI, motion, and polish for web (NextJS), iOS (SwiftUI), and Android (React Native), • Build a Design System – Extend our baseline token system, with thoughtfully-structured components and documentation that enable engineers and future designers to move fast while maintaining our market lead on craft, • Champion User Research – Plan and run qualitative & quantitative studies to validate problems and solutions, then translate your findings into clear execution paths alongside the leadership team, • Collaborate Closely – Work shoulder‑to‑shoulder with product, growth, and engineering to ship every week, not every quarter, • Measure Impact – Build with behavioral metrics at the center of your process, iterating relentlessly based on data (not ego) A Day in Your Life at Rare Candy Morning: Soak up the release announcement for a new Pokémon set, scan out the latest posts in our feed, and get a pulse check on usage metrics over the last 24 hours. Mid‑day: Join standup with your update on a new feature prototype for our card scanner — tag a front-end engineer for quick feedback. Afternoon: start recruiting external testers for your prototype, wrapping up the day dogfooding the latest build of the app in TestFlight. You Might Be a Fit If • You’ve spent 5 + years designing consumer products and have experience guiding other designers, • Your portfolio demonstrates best-in-class product instincts, balancing polished aesthetics and user-backed decision-making with business requirements and impact, • You’re in Figma (auto‑layout, variants), prototype tools (origami), code prototyping (Cursor, React), and AI-enhanced product work, • You’re comfortable in fast-paced 1→100 environments, juggling scrappy experiments and pixel‑perfect craft without breaking a sweat, • You’re data‑savvy: proposing and designing A/B tests, reading funnels, and balancing quant with qual as needed, • You’re a thoughtful remote collaborator who knows when async, written, and live conversations is the right medium for the moment, • You have a genuine passion for the trading card hobby — adjacent fandoms are a huge plus too Bonus Points • From-scratch experience building a design system with Figma, Tailwind, Storybook, or similar, • Experience prototyping features and products with Cursor, Lovable, or Figma Make (in that order), • Strength motion design, Lottie, or 3D interactions, • Past work in game design, marketplaces, social networks, or hobbyist communities Why Join Us Now • Shape the product and brand of a category-defining social collecting community, • Green‑field design system ownership — nothing legacy holding you back, • Work anywhere, collect everywhere: healthy remote culture + annual $1000 collecting stipend, • Ship fast with founders & engineers who celebrate wins (and rare pulls!), • Equity upside in a well-funded growth-stage business Our Hiring Process • 30‑min intro chat with CEO & CTO Head of Engineering, • Portfolio deep‑dive + collaborative whiteboard exercise., • Design Exercise, • Panel interview with Engineering, Product, and Marketing peers., • Offer within 1 week of final interview. Ready to level up collecting? Email your resume, portfolio link, and a note about your favorite card art to with the subject line “Product Design Lead — Gotta Design ’Em All!” Rare Candy celebrates individuality—from Pikachu collectors to Planeswalker pros—and is proud to be an equal‑opportunity employer.

Job Description Retail Styling Assistant (Jewelry Stylist) - Manhattan, NY Our Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our showroom in Manhattan, New York. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR eWV0MTguCV

Job Description Retail Styling Assistant (Part Time) - Manhattan, NYC Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our Nolita Showroom. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job DescriptionCompany Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The Technology Experience (TechEx) Analyst role is an exciting opportunity to be a part of the NBCU Global Support Team. The role is based at our NBCUniversal New York, 30 Rock location. The role is 1st/2nd line desk side support break and fix. It demands a high level of customer service to ensure that customer satisfaction targets are both maintained and exceeded. This is a technical role requiring expert knowledge of the core Microsoft O365 products also experience of laptop/desktop/Mac and Mobile. This position would suit self-starters excited about technology and able to find answers to resolve complex technical issues. This role reports into the TechEx NY Management. While operating as the single representative for Technology Experience, the successful candidate will have local colleagues supporting other elements of the broadcast technologies within the locale. Responsibilities: • Provide support to customers via phone, live chat, and working tickets in a high-volume environment., • Break Fix support of IT issues, • Fulfill or triage customer requests., • Deliver exceptional customer service., • Understand Team targets and deliver to them., • Identify process improvement opportunities and feedback to the management team., • Collaborate where required on service improvement plans and operational projects. Qualifications, • Experience with common technologies including Windows, Mac OSX, Office 365, Active Directory, mobile, etc., • Relevant IT Support experience., • Awareness of ITIL fundamentals., • Relevant experience in performing and managing clearly defined SLA targets., • Passionate about technology., • Someone who genuinely puts their customer first., • A team player who acts in the interest of all., • A passionate and motivated individual. Salary range: $62,000 - $80,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to .

Job Description Ascend Wellness Holdings (AWH) of Fort Lee, NJ is looking to hire a Dispensary General Manager! Are you a leader who can be a champion for change? Can you prioritize multiple tasks and manage your time effectively in a fast-paced atmosphere? Do you treat people with respect and act with integrity? If yes, you might just be perfect for this retail management position! Job Summary The General Manager is responsible for the execution of retail store and sales operations and delivering consistent, best-in-class customer experiences that drive profitable top-line sales. All General Manager duties and responsibilities must be executed with a commitment to the values of Ascend Wellness Holdings and its subsidiaries, and in a manner that supports our team, customers, and communities. Key Responsibilities Drive Results (Financial Performance) Focus on achieving and exceeding revenue, profitability, and performance targets through strategic planning, data-driven decisions, and proactive action. · Track revenue, margin, and budgetary targets-coach to results · Monitor sales performance daily/weekly/monthly and adjust strategy as needed. · Optimize product menus, mix, pricing, and promotions with Commercial Corporate Teams. · Manage menus (banners, sequencing, deals, promotions, add-ons). · Maximize delivery performance where applicable. · Maximize curb side performance where applicable. · Collaborate cross-functionally to test and scale new revenue-driving initiatives. · Activate action plans when KPIs fall below target (staffing adjustments, targeted promos, re-merchandising). · Optimize profitability through fiscal discipline, cost management, accurate reporting, and fiscal accountability. · Approve payroll, PTO, and overtime. · Review and act on sales, invoices, and performance reports. · Monitor and reduce controllable expenses. · Analyze P&L for margin improvement opportunities. Elevate Customer Experience Deliver exceptional service, build loyalty, and create memorable in-store experiences. · Maintain non-negotiables (add-on menus, Ascend Pay, Legends Club, welcome greeter, refreshments). · Lead by example on the sales floor. · Optimize customer flow and merchandising (check-in, traffic flow, kiosks, displays, signage). · Schedule and activate pop-ups. · Use customer feedback to improve operations. · De-escalate customer issues professionally. · Respond to Google Reviews via Edge within 24 hours. · Work directly with Call Center to ensure customer experience. · Drive customer loyalty programs (Blue, Gold, Platinum, Legends). · Drive Pay by Bank results. · Integrate community engagement events into CX strategy. Operational Excellence Ensure flawless execution of daily store operations and uphold brand standards. · Manage opening/closing procedures, cash handling, scheduling, receiving, RFS. · Oversee inventory control, replenishment, shrink prevention, and merchandising standards. · Coordinate vendor logistics and deliveries. · Work with Retail Operations Maintenance on repairs and capex. · Maintain operational checklists for consistency. · Integrate inventory best practices S.O.P.s (timely in-take, aging management, cycle counts, vault organization, accessory replenishment). Market & Competitive Awareness Continuously monitor and respond to competitive activity to maintain a strategic advantage. · Conduct regular competitive store walks within a 5-10m radius. · Perform daily/weekly competitive menu reviews. · Communicate insights to Regional and RPM. Lead & Develop Talent Attract, develop, and retain high-performing teams through coaching, engagement, and recognition. · Recruit, hire, train, and coach staff. · Manage labor scheduling to balance costs and service needs. · Conduct talent reviews and succession planning. · Foster a positive, customer-focused culture. · Activate incentive programs. · Communicate corporate direction through daily chat ins and meetings. · Partner with HRBPs on employee relations. · Daily Follow up on attendance tracker. Ensure Compliance & Safety Uphold legal, regulatory, and company standards while maintaining a safe workplace. · Ensure adherence to company policies, state cannabis regulations, labor laws, and health/safety standards. · Ensure State and company compliance standards are always maintained. · Ensure state and company audit ready at all times. · Build strong relationships with regulators and local authorities. · Ensure all employees are trained/certified before independent work. Strategic Growth & Innovation Identify, pilot, and scale initiatives that drive future growth and brand relevance. · Develop local marketing and community engagement programs with marketing partners · Execute seasonal or promotional merchandising changes. · Collaborate with RD, RPM & Regional Menu Manager on local promotion ideas and menus. · If requested, Pilot new in-store concepts (Loyalty Programs, vendor pop ups, Meet the Grower events' employee sampling) and provide feedback. Qualifications & Skills • Bachelor's degree or 7+ years' experience in lieu of degree, in a supervisory or management role in a retail setting, specifically with POS business operations, knowledge of inventory control systems and strong retail business acumen, • Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, • Cannabis industry working experience preferred but not required, • Must be at least 21 years of age, • Exceptional customer service skills, • Positive attitude, team player and strong work ethic, • Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures, • Must pass any and all required background checks, • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry, • Must be able to obtain and retain a Registered Agent Card issued by the state of operation, • Must have excellent organization and time management skills, • Must be focused, and detail oriented, • Must be able to communicate clearly and effectively Working Environment This position primarily performs duties onsite in a retail dispensary store environment. Company Overview Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. #LetsAscend

Job DescriptionAbout Us Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We're proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role We're hiring a Video Editor to join Circle's Design Studio. You'll own the editorial backbone of our video production pipeline, turning raw footage into finished stories that build trust with professional audiences. This role is focused and high taste. Our video producers handle pre-production, scripting, and recording. Our animator handles motion graphics and UI sequences. You own the edit: finding the story in messy raw material, shaping the narrative, setting pacing, and delivering a locked cut ready for animation. After animation is complete, the project comes back to you for color, audio, and final delivery. We work in two lanes: Brand videos are high polish projects like product launches, customer stories, and keynotes. Growth videos move faster: YouTube content, educational tutorials, paid ads, and social campaigns. Your job is to recognize which lane you're in and calibrate accordingly, without losing the standard. We're not trying to look "pretty." We're trying to look inevitable. Clear. Premium. Like a company you'd trust with serious money and serious attention. Types of projects • Customer stories: 60 to 90 second testimonials showing transformation and outcomes, • Product launches: 3 to 5 minute feature announcements, deep dives, and releases, • YouTube content: educational videos, thought leadership, and tutorials, • Paid ads: performance-optimized creative for Meta, YouTube, and LinkedIn, • Keynote presentations: high-stakes founder presentations and virtual productions, • Brand videos: premium positioning pieces that elevate our market presenceWhat you'll be doing, • Shape narratives from raw footage (interviews, host segments, product demos, screen recordings), • Build structure, pacing, and emotional rhythm, not just "tight edits", • Deliver locked cuts with final timing and structure before animation begins, • Coordinate handoffs with our animator to ensure smooth integration, • Color grade in DaVinci Resolve to maintain a consistent, premium look across projects, • Mix audio for platform-ready delivery (clean dialogue, balanced music, controlled dynamics), • Manage project files with clear naming, version control, and clean handoffs, • Finalize videos after animation and deliver exports across all channels, • Create social media cutdowns from bigger projects (short clips, vertical versions, alternate hooks) to keep the marketing calendar full when we have momentumWhat you'll need to be successful, • Strong alignment with our values, find our values on our career page if you haven't read up on them yet., • Proficiency in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5, • 3 to 6 years of professional editing experience, ideally for software or technology companies serving professional audiences., • Strong narrative instincts. You can pull a clean arc out of a long interview. You know what to cut, what to keep, and when to let a moment breathe. Your portfolio should show work where the edit is doing real work, not just assembling pre-planned shots., • Taste and restraint. You know when effects help and when they cheapen. You can make something feel expensive with fewer moves, not more., • A "high trust" operator. Circle gives you real autonomy. You get to make decisions, own your projects, and do your best work with the freedom to explore creative solutions. You care deeply about the brand's integrity, you take feedback well, you're excited to figure things out, and you ship work you're genuinely proud of., • Initiative. When a product launch or keynote drops, you see the angles. You pull the best moments, propose cutdowns, and make hay while the sun shines. You don't wait to be asked to create the obvious follow-ups or social media cutdowns.Technical range, • Advanced Premiere Pro or Davinci Resolve editing, • Solid DaVinci Resolve for color grading, • Working knowledge of After Effects for basic compositing and cleanup (not motion design), • Comfortable using Figma for storyboarding, • Comfortable using AI tools like Claude, ChatGPT, Nano Banana to speed up workflows, • Comfortable with Notion, Frame.io, Dropbox, and Descript Strong process habits. You keep timelines organized, label and version cleanly, protect the project as it evolves, and flag problems early. Our Visual Style We're evolving toward a minimal, professional aesthetic. Intentional pacing that gives viewers space to absorb information. Captions placed with purpose, protecting eye line and keeping attention on the subject. Soft, seamless transitions. Subtle glows and gradients when they earn their place. Professional, consistent color across every project. We make videos for professionals making serious decisions. Clarity and credibility matter more than flash or spice. How to succeed in this role Story first, always. When you receive a 45 minute interview, start with the transcript. Find the three to five moments that matter. Know your arc before you touch the timeline. Communicate as you go. Share rough thinking early. Ask questions when the brief is unclear. Keep collaborators in the loop. The best work happens when there are fewer surprises. Be organized. Between customer stories, product launches, and ad campaigns, we generate a lot of footage and assets. Your job is to keep the system clean: bins, versions, naming, exports, and syncing across cloud drives. If someone needs to pick up your project, they should be able to find everything fast. Live and breathe Circle's brand. You will be editing dozens of videos across every part of our business. Over time, you should internalize our visual language: how we pace, how we use color, how we position text, what kind of music we choose. Watch our published work. Study it. Ask questions about why we made certain choices. The best editors on our team become extensions of the brand itself, making instinctive decisions that feel unmistakably Circle. Who you will work with You'll work closely with our Video Producers, who provide footage and creative direction. You'll hand off locked cuts to our Animator and collaborate on integration. You'll receive feedback from Marketing, the Design Studio, and Circle founders during reviews. You report to the Head of Design Studio. $85,000 - $105,000 USD per year The cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff • Fully remote: work from anywhere in the world!, • Autonomy and trust to do your job: we care about outcomes over everything else., • Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years., • Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*, • Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*, • Parental leave for parents expanding their family, or just starting one., • Home office stipend to help you get up and running., • Learning & development stipend to help you level up your professional skills., • Annual bonus potential for roles that don't already receive variable income or commission., • Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We've had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. Information We Collect: We collect the following categories of personal information from job applicants: • Contact information (such as name, email address, phone number), • Employment history and qualifications, • Education history, • To assess your qualifications and suitability for the position, • To communicate with you during the recruitment process, • The right to request access to the personal information we hold about you., • The right to request the deletion of your personal information, subject to certain legal exceptions. By submitting your application, you acknowledge that you have read and understood this privacy notice.

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Serve as the primary point of contact for customers after go-live. Build deep relationships with key stakeholders to drive adoption and satisfaction. * Take accountability for NRR across your book of business. Build strategic roadmaps, identify expansion opportunities, and recognize new use cases. * Act as the first line of response for customer questions, bugs, and operational issues. Diagnose problems, provide immediate guidance, and escalate technical matters to Forward Deployed Engineers when needed. * Lead weekly syncs and quarterly reviews, ensuring seamless communication flow between customers and internal teams. * Track usage patterns with metrics dashboards, identify at-risk accounts, and proactively intervene to maximize account value. Requirements * 2+ years in a customer-facing role managing post-sales relationships for technical products in healthcare, ideally in B2B SaaS. * Proven track record owning revenue metrics (NRR, retention, expansion) and identifying upsell and cross-sell opportunities. * Comfortable leading meetings with key stakeholders, building trust with senior decision-makers, and translating technical concepts into business value. * Able to triage technical issues, understand system architecture at a high level, and communicate effectively with both engineers and non-technical customers. * Strong project management instincts with attention to detail. You naturally build systems, document processes, and keep multiple workstreams organized without dropping the ball. You are a good fit if * You thrive in ambiguity where you'll define processes from scratch rather than follow established playbooks. * You're energized by customer relationships and see renewals and expansions as the natural result of delivering exceptional value. * You don't wait for perfect systems; you create the infrastructure needed to scale customer success as the company scales. * You can context-switch between strategic planning and tactical execution without losing momentum. What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development. * Meaningful equity: Early employee stock options with significant ownership potential. * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches. * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team. * Impact at scale: Work that builds the infrastructure to help millions of patients access care. Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good fit. * Experience Deep Dive (30-45 min) [Virtual]: We'll explore your customer success experience, how you've managed accounts and driven strategy, and your approach to building trusted relationships with stakeholders. * Team Day (Half-day) [In-Person]: Visit our New York office to meet our team. You'll work through a realistic customer scenario, showing your communication style and problem-solving approach. You'll also get a sense of our company culture and working environment. If you’re ready to be the customer champion that transforms healthcare communication, we’d love to hear from you. Compensation Range: $125K - $175K

Job DescriptionThe Client Services Coordinator supports the recruitment of adoptive families for Spence-Chapin's Home Study Services, Domestic and International adoption programs. The coordinator is responsible for delivering a seamless customer experience for inquiring prospective adoptive families. The coordinator is integral to how clients understand Spence-Chapin's services and the complexities of the adoption process. As the first line of contact for adoption pathway inquiries and organizational events, this individual is responsible for addressing all initial inquiries with competence and compassion and connecting prospective clients to key personnel within the organization as needed. This is a full-time hybrid position with an annual salary range of $53,000-$63,000. The ideal candidate has experience in adoption and a demonstrated capacity to build and maintain client relationships through effective communication. The coordinator is someone who can communicate with proficiency and professionalism while engaging with and educating a diverse population. This person is resourceful, detail/deadline-oriented, able to absorb information quickly and thoroughly, able to maintain meticulous records, personable, non-judgmental, welcoming, and able to multitask. Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 115 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by Spence-Chapin’s dedicated staff At Spence-Chapin, we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. Staff at Spence-Chapin enjoy a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid commuter benefits, maternity/paternity/adoption leave, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 115 years has provided critical services to children, women, and families around the world. Key Performance • Field, manage, and promptly respond to incoming calls, emails, website inquiries, and website chat, providing information on home study, domestic, and international adoption, • Work closely with the program teams to ensure seamless transition of inquiries to appropriate staff members or other referral sources, • Assist with presenting adoption information in webinars and in-person information meetings, • Provide general administrative support, as needed, • Maintain database to ensure collection of information and follow up on prospective client inquiries, • Bachelor's degree or higher in social work or related human services, • 2-4 years of experience in the human/social services field, • Demonstrated experience in client services and interfacing with diverse populations, • Knowledge of adoption, foster care systems, and child welfare strongly preferred, • MS Office -Proficiency in Excel, Word, and PowerPoint, • Excellent organizational skills, ability to prioritize workload, administer, and resolve problems, • Strong problem-solving skills; excellent interpersonal skills, • Excellent verbal and written communication skills with the ability to communicate effectively in highly emotional situations, • Issue resolution skills with demonstrated ability to address immediate concerns, troubleshoot problems, and escalate complex issues as needed, • Ability to learn, retain, and deliver complex, technical information, • Attention to detail and ability to input accurate, detailed case notes and data entries, • Strong public engagement and client service skills fYLuCE0rOz

Job DescriptionSalary: Eveready Express is a well-established leader in trucking, courier, logistics, and distribution. Founded in 1984, we pride ourselves on Honesty, Integrity, and Mutual Respect. Our growing team includes Ten virtual members currently, in addition to six staffed on-site in the USA Requirements: • Previous customer support or dispatch experience in TRUCKING INDUSTRY, • EXPERIENCE IN THE US LOGISTICS OR TRUCKING INDUSTRY IS A MUST, • Excellent spoken and written English, • Ability to MULTI-TASK in a FAST-PACED environment, including phone and email support, • Great customer service personality and upbeat attitude, • Work as a team player to fulfill our mission together, • It's a PLUS if you have experience in Recruitment, Account Management, or Onboarding General Responsibilities include: -Monitoring and answering phones, emails, intercompany teams chat, to quote and enter shipping orders, and other queries. • Attention to details such as dimensions, pick-up locations, and special instructions in order to ensure customers needs are met., • Contact customers to schedule delivery appointments, update re-service delays, wait for time reports, etc, • General administrative and associated duties Additional requirements: -Skilled in using MS Windows & MS Office, Google products, and other computer-based applications. Willing and able to learn the software we use to fulfill our mission. System Requirements: The processor should be 2.0ghz and above, Intel core 5/7 is highly required for main hardware and back-up Ram should be at least 8 gigs with 100 Gb of Free disk space A second Monitor for multi-tasking A Headset with a noise-canceling feature At least 10 Mbps & up wired connection for the main ISP Strictly no USB Sticks allowed for backup ISP Perks: 1. EVEREADY offers an excellent wage, a great working environment, and colleagues that will help you anytime., 2. We offer an HMO with Dental Benefits for our Contractor + 1 Dependent on our Contractor's 4th month, provided that they have passed their 120-day trial period and are exceeding our expectations, 3. 13th month pay for qualified staff TO APPLY through Email: 1. Change Subject Line to "Customer Support Trucking Logistics ", 2. Tell us in a few sentences why you can be a great fit for our Customer Support position (no more than 3 sentences) and a voice recording using Vocaro or speak pipe Eveready Express is an Equal Opportunity Client and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Eveready Express reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.