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  • Director of ACE Technology & Apprenticeship Programs
    Director of ACE Technology & Apprenticeship Programs
    2 days ago
    Full-time
    Manhattan, New York

    POSITION DETAILS: The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond. Reporting to the Assistant Vice President of Workforce Development and Continuing Education, the Director of ACE Technology & Apprenticeship Programs is responsible for the development, facilitation, assessment, monitoring, evaluation, growth, and management of grant funded and tuition-based technology programs in workforce development, as well as the management and expansion of Registered Apprenticeships. They ensure that the division meets its technology training program performance goals and financial growth targets, oversee administrative services, supervise staff, hire instructors, and evaluate the curriculum of individual programs. Additionally, the Director of ACE Technology & Apprenticeship Programs will drive programmatic improvement of current certificate programs, as well as innovation of new certificate programs using stakeholder feedback from relevant industry partners and job sector recommendations. As the Principal Investigator (PI) of multiple grants, the Director of ACE Technology Programs is responsible for all compliance and accurate reporting to grant stakeholders including the College, CUNY, and Research Foundation of CUNY. Finally, the Director of ACE Technology Programs will lead the department’s Technology Advisory Board and engage industry to form new employer partnerships to advance apprenticeship and internship opportunities for students with a focus on job placement upon completion. This will require a thorough understanding of the Department of Labor, trade associations, and union procedures and protocols. This position is grant-funded and annual appointment is contingent upon continued funding. The Director of ACE Technology & Apprenticeship Programs also performs other related duties as delegated by the AVP. In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following: • Lead BMCC’s ACE Technology and Apprenticeship department ensuring all courses and programs meet performance milestones and current labor market standards., • Engage with technology business leaders to ensure courses and training programs are aligned with current and future labor market needs including certifications and establish meaningful partnerships that provide ongoing apprenticeships and work experiences for students., • Serve as liaison from BMCC between the Adult Continuing Education (ACE) department, NYS Department of Labor, Bureau of Apprenticeship and Training, unions, and trade associations regarding apprenticeship matters., • Drive programmatic improvement using employer feedback, student feedback, programmatic learnings, and grow the program team’s industry expertise and content-specific knowledge., • Collaborate with college departments to generate articulation agreements, credit for prior learning, and co-listing courses., • Create new technology training programs that result in industry-recognized credentials., • Proven success in managing and scaling grant-funded workforce development or education programs, including meeting key performance indicators and achieving financial targets., • Knowledge of and direct experience with NYS Registered Apprenticeship programs., • Demonstrated deep knowledge of current technology landscape, including essential certifications (e.g., AWS Certified Solutions Architect, CISSP, PMP, or equivalent high-level technical credentials) and demonstrable proficiency in relevant programming languages and platforms (e.g., Python, Java, cloud environments like Azure/GCP, or modern DevOps toolchains).", • Must have established employer relationships in the tech field in NYC, • Experience with managing budgets and grants., • A bachelor’s degree in a technology related field., • A master’s degree in management or STEM field., • 5 years of direct experience teaching technology or apprenticeship programs., • Proven ability to increase enrollments in tuition-based certificate programs., • Proven ability to receive awarded grants for continuing education or workforce programs., • Provides leadership for the development and implementation of new programs of study and ensures the coordination and implementation of program components., • Plans, markets and implements College programs in Continuing Education, developing overall programs and overseeing development of content, budgets, and marketing strategies., • Develops funding proposals; solicits grant information and provides leadership and guidance in partnering with community and governmental agencies., • Provide fiscal oversight and evaluation; develops strategic and operating plans; reports progress and results to management., • Oversees a comprehensive marketing and public information program., • Manages staff of the Continuing Education office., • Represents Continuing Education within the College community and externally. CLOSING DATE January 5, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 31362 Location Borough of Manhattan CC

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  • Insurance Agent
    Insurance Agent
    3 days ago
    Full-time
    Long Island City, Queens

    Join our dynamic team as an Insurance Agent and become a vital part of helping individuals and families protect what matters most! In this energetic role, you will leverage your sales expertise and communication skills to connect clients with tailored insurance solutions. Your enthusiasm for customer service, combined with your ability to negotiate and analyze client needs, will drive success in a fast-paced environment. This paid position offers an exciting opportunity to grow your career in insurance sales while making a positive impact on our community. Duties Manage sales administration tasks, including processing applications, updating client records, and maintaining accurate documentation Engage with potential clients through outside sales efforts. Conduct thorough analysis of client needs to recommend appropriate insurance products such as health, life, auto, or property insurance Negotiate policy terms and premiums to secure mutually beneficial agreements that meet client expectations and company standards Provide exceptional customer service by addressing inquiries, explaining policy details clearly, and guiding clients through the sales process Collaborate with marketing teams to develop strategies that increase brand awareness and attract new customers Assist clients with benefits administration when applicable, ensuring they understand their coverage options and claims procedures Requirements Proven experience in outside sales or retail sales environments with a strong track record of meeting or exceeding targets Excellent communication skills in multiple languages preferred; bilingual abilities are highly valued for serving diverse communities Strong negotiation skills coupled with the ability to analyze client needs effectively Familiarity with sales administration processes and CRM (Customer Relationship Management) systems Knowledge of insurance products and sales techniques; experience in insurance sales is a plus Ability to perform analysis skills to assess risk factors and tailor solutions accordingly Exceptional customer service skills with a professional demeanor and active listening capabilities Understanding of marketing principles and strategies to attract new clients Experience with benefits administration or HIPAA regulations is advantageous for handling sensitive information responsibly Ability to engage in telemarketing efforts confidently while maintaining compliance with relevant regulations Embark on a rewarding career as an Insurance Agent where your proactive approach, multilingual communication skills, and passion for helping others will shine. Join us today to make a difference while advancing your professional journey! Job Type: Full-time Pay: $35,000.00 - $40,000.00 per year Language: Spanish (Preferred) License/Certification: Property & Casualty License (Preferred) Work Location: In person

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  • Entertainment Public Relations Intern - Winter 2026
    Entertainment Public Relations Intern - Winter 2026
    5 days ago
    Full-time
    Manhattan, New York

    Strategic Heights Media is seeking a Public Relations Intern (Remote Position) to join its New York City-based team for Winter 2026 STRATEGIC HEIGHTS MEDIA (SHM) is a results-oriented public relations agency working with multiple clients: music and entertainment; corporate; non-profit organizations; personalities; fashion; publishing; consumer brands; and special events. We secure feature coverage, on behalf of our clients, who want to catapult themselves and their brands to the next level. Presenting our clients to the media as experts in their field, is one of our best qualifications - we educate the media and pitch our clients with a variety of compelling angles from national trends to local community issues. Internship duties include (but not limited to): • Creating and distributing daily client media clips; monitoring account activities; and managing client reports, • Joining the team in developing campaign media strategy, • Monitor Media and Social Media trends to identify newsworthy topics, • Drafting Press Releases and Media Alerts, • Becoming familiar with the pitch process and how to draft a pitch, • Researching potential pitch angles and targets, • Assisting SHM team with virtual client events, • Media List Maintenance, • Administrative duties (answering phones, note taking, etc.) Requirements • Excellent written and verbal communication skills, • Knowledge of Microsoft Office Suite (Word, Excel, Powerpoint), • Must be a self-starter, problem solver, creative, reliable, professional, ambitious and possess a strong work ethic Job Types: Full-time, Internship Pay: Up to $600.00 per month Work Location: Remote

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  • Real Estate Listing Acquisition & Coordinator
    Real Estate Listing Acquisition & Coordinator
    9 days ago
    Part-time
    Manhattan, New York

    Are you a Real Estate professional ready to unlock a powerful new revenue stream? New York Craze is a rapidly growing media and discovery platform in NYC, and we are expanding our brand-new Real Estate Section. We are looking for motivated, results-driven individuals with a passion for the NYC property market to join us as a Real Estate Listing Acquisition & Coordinator. This is a unique opportunity to leverage your industry knowledge and relationships in a dynamic sales-focused role. You won't be managing transactions; you'll be engaging with agents to maximize the visibility and lead generation potential of their listings by showcasing them to our potentially vast and interested audience on the New York Craze platform. The Opportunity: What You Will Do This is a hybrid sales, coordination, and relationship-building role centered on growing the inventory and quality of property listings on the New York Craze platform. • Listing Acquisition & Sales (The Core Focus):, • Recruit Top Agents: Proactively identify and engage licensed real estate agents and brokers across NYC to encourage them to display their property listings and advertising space in the New York Craze Real Estate Section., • Value Proposition Expert: Articulate the unique, high-value benefits of advertising on the New York Craze platform (e.g., massive local audience, brand association, high-quality presentation)., • Close Deals: Manage the full sales cycle from initial contact and presentation to negotiating and closing advertising/listing agreements., • Real Estate Coordination:, • Onboarding: Serve as the main point of contact for new listing agents, ensuring a seamless process for submitting and activating their properties on the platform., • Quality Control: Coordinate the collection of high-quality listing assets, including professional photos, detailed property descriptions, virtual tour links, and compliance documentation., • Listing Management: Ensure all listing content is accurately entered, well-presented, and kept up-to-date, maximizing agent and listing exposure., • Relationship Management:, • Agent Success: Cultivate strong, long-term relationships with real estate professionals by providing exceptional customer service and demonstrating the tangible value for working with New York Craze., • Feedback Loop: Gather agent feedback to help inform the continuous improvement and development of the platform's real estate offerings. What Makes You the Perfect Fit • Real Estate Industry Experience (Required): You must have experience working in the real estate field, whether as a licensed agent, listing coordinator, transaction coordinator, or in a real estate-focused administrative/sales role., • Note: A current Real Estate License is a strong plus, but not required for this sales/coordination position., • Sales & Negotiation Savvy: Proven ability to prospect, present, and close high-value deals with professional clients., • Exceptional Communicator: Polished and persuasive written and verbal communication skills; comfortable presenting to real estate teams and firm principals., • Organizational Excellence: Highly detail-oriented, with excellent time management skills to juggle multiple client accounts and listing updates efficiently., • Self-Motivated & Driven: This role demands a self-starter who thrives in an independent, commission-driven environment and is motivated by direct financial results., • NYC Market Knowledge: Deep familiarity with the neighborhoods, brokerages, and dynamics of the New York City real estate market. Why Join New York Craze? • Uncapped Earning Potential: High commission structure designed to reward your success in bringing on top-tier inventory. Your sales directly impact your income., • Flexible Schedule: Choose the commitment that fits your life—from robust part-time hours to a full-time career path. You set your schedule and drive your results.

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  • Center Manager
    Center Manager
    1 month ago
    $28–$34 hourly
    Full-time
    Sunset Park, Brooklyn

    CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Facilities Supervisor
    Facilities Supervisor
    1 month ago
    $65000–$68000 yearly
    Full-time
    Manhattan, New York

    About The Shed The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent non-profit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond. About the Position The Shed is designed to be a highly adaptable, flexible, and technologically advanced art and performance facility. There are many kinetic elements that provide for a fully deployable building structure and that require specialized maintenance and operational procedures. The Shed seeks a Facilities Supervisor to support these facility operations, including daily maintenance, event operations, and building cleanliness. This position will directly supervise and assist with the repairs, maintenance, and cleaning assignments performed by the Facilities staff as well as vendors and contractors. Reporting to the Associate Director of Facilities, the Facilities Supervisor will assist in coordinating event and programming set-up requirements. Key responsibilities include, but are not limited to • Responsible for aligning customer service with The Shed’s mission to create a best-in-class visitor experience that is welcoming to all, • Lead and motivate the full- and part-time Facilities staff including scheduling, performance management, work assignments, and training, • Responsible for supervising and assisting the Facilities staff in roles including custodial/housekeeping, loading dockmaster, handyperson, laborers, etc., • Assist with the storage, inventory, and distribution of house equipment and cleaning machines, • Perform daily shift updates and pre-event briefings to keep the Facilities team engaged and informed of all activations, • Monitor, track, and record performance of all custodial/housekeeping, loading dockmaster, and handyperson staff, • Complete end-of-shift reports and communicate with management for updates on requests, incidents, and work completed by Facilities staff, • Provide training to Facilities staff that includes cleaning techniques and repairs Other duties as assigned • Qualifications and Qualities, • High school diploma or GED equivalent, • Must have a professional demeanor, • Experience supervising a union workforce in facilities/operations, • Experience in mechanical and technical repairs of a commercial building, • Detail-oriented with exemplary verbal and written communication skills, along with proven leadership ability, • Responds well to constructive feedback, • Ability to stand for the duration of the shift and lift up to 75 pounds, • Able to work a variable schedule including nights, weekends, and holidays, • Able to handle multiple projects simultaneously and manage priorities in fast-paced and high-demand situations while remaining extremely professional and customer-service oriented, • Able to take initiative and think ”bigger picture”, • Ability to communicate effectively with external departments Work Environment Time will be spent in an office with a quiet to moderate noise level and in our gallery and live performance spaces, with often loud and amplified noises. The office environment requires using a computer, phone, and other routine office equipment. Compensation The salary range for this position is $65,000 – 68,000 annually. Compensation will be commensurate with experience. Application Process Interested candidates should complete an application and submit a résumé and cover letter in a Word or PDF document saved as the candidate's first and last name to The Shed's Career Page. The Shed is dedicated to building an equitable environment that is mixed across lines of difference and strongly encourages applications from Black, Indigenous, people of color, women, transgender, and nonbinary candidates. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the arts field are strongly encouraged to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

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  • Center Manager/Manageress
    Center Manager/Manageress
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Customer Service Manager
    Customer Service Manager
    2 months ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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