Claims representative jobs in Mount Vernon, New YorkCreate job alerts

The Sr. Claims Representative, Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages. The party will be required to provide a high level of customer service while utilizing measures to control severities. This role would cover, but is not limited to the Bronx, Westchester, Rockland Counties, and Northern NJ. RESPONSIBILITIES • Survey damages, prepare estimates and negotiate settlements on partial and total losses within their established authority level., • Issue drafts to the appropriate parties., • Document the claim file as necessary., • Complete re inspections and supplements in a timely manner and in accordance with all guidelines., • Comply with all production standards and estimating guidelines, • Ensure that service, expense control and public relations are maintained at all times., • Complete reports on investigative assignments., • Participate in team meetings, • Participate in catastrophic claim handling when requested. This may include overnight travel for extended periods of time., • Adhere to privacy guidelines and NJ Fair Claims Practices and/or New York Regulation 64. QUALIFICATIONS • Bachelor's degree and a minimum of 5 to 7 years of NY auto claims appraisal experience., • Must have valid Driver’s license and favorable driving record., • Adverse conditions are encountered while inspecting vehicles. Incumbent must be able to work outside in inclement weather and drive long distances., • Comfortable completing inspections of damaged vehicles including but not limited to crawling under and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc., • Must be willing to participate in catastrophe claim handling when requested. This may include traveling to other locations, extended and weekend hours, and up to a three week stay away from home., • Must have a strong mechanical aptitude., • Body shop experience a plus but not required., • Must be organized and possess the ability to work independently with limited supervision SALARY RANGE The pay range for this position is $74,000 to $100,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays, • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision), • Annual 401(k) Employer Contribution, • Resources to promote Professional Development (LinkedIn Learning and licensure assistance), • Robust health and wellness program and fitness reimbursements, • Various Paid Family leave options including Paid Parental Leave, • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DN

Claims Representative, Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages. Adhere to privacy guidelines and NJ Fair Claims Practices and/or New York Regulation 64. Bachelor's degree and a minimum of 5 to 7 ye

The Patient Accounts Billing Representative is responsible for reviewing unbilled claims and bills, ensuring timely billing and claim resolution to expedite payment. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) database and may be access

Track Workers' Compensation claims, including each Claimant's C-2 Form; report to the Safety Department for investigation and OSHA log input; create and maintain claim files in the appropriate category. Coordinate property, fire, flood, and motor vehicle damage claims; review damage forms and photos

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Are you someone who genuinely enjoys connecting with people and making their day a little brighter? At Allstate - JMA Insurance, we're looking for a welcoming and dedicated Property & Casualty Customer Service Representative to join our vibrant team right here in Norwood, New Jersey. We believe in building strong relationships within our community, and that starts with our incredible staff and the exceptional service we provide to our policyholders. As a key member of our office, you'll be the friendly voice and helpful hand that our clients rely on. You'll have the chance to not only assist them with their insurance needs but also to learn and grow within a supportive environment. We're a local agency with the backing of a national brand, offering you the best of both worlds. If you're ready to be a part of a team that values service, professionalism, and positive connections, we can't wait to welcome you aboard! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Hands on Training Weekly Lunches Work equipment provided License reimbursement Team Building Events Family Friendly Tuition Reimbursement Mon-Fri Schedule Responsibilities Greet customers warmly and assist them with their inquiries in person, over the phone, and via email. Process policy changes, endorsements, and renewals accurately and efficiently. Provide clear explanations of policy coverage, benefits, and billing information. Handle customer complaints and concerns with empathy and professionalism, seeking resolutions. Assist with claims processing, gathering necessary information and guiding customers through the initial steps. Maintain accurate and up-to-date customer records in the agency's management system. Collaborate with agents to ensure a seamless customer experience. Requirements High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Prior experience in customer service, preferably within the insurance industry. Excellent communication skills, both written and verbal, with a friendly and professional demeanor. Proficiency in using computer systems and customer relationship management (CRM) software. Ability to multitask and manage time effectively in a busy office setting. A genuine desire to help people and solve problems. Property & Casualty Licensed preferred.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carla Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Job Title Account Representative Department Reports To FLSA Status EEO Category Job Class Last Modified 550 Heidi Lasserra Exempt Administrative Support Workers CL Job Summary This role is responsible for delivering reliable, responsive, and high-quality customer experience from order initiation through final resolution. The Account Representative serves as a primary point of contact for customers, ensuring their needs are understood, expectations are clearly managed, and issues are addressed quickly and professionally. This individual will oversee the full order lifecycle, coordinate across internal teams, and make practical decisions that balance customer service, operational efficiency, cost, and risk. Success in this role requires strong communication, attention to detail, sound judgment, and the ability to build trusted relationships with customers, sales partners, and cross-functional teams. Essential Functions / Problem-Solving Accountabilities • Collaborate with Sales to strengthen customer relationships, anticipate customer needs, identify potential growth opportunities, and recommend value-added next steps., • Manage the full customer order process, including quote support, order entry, order changes, tracking, delivery coordination, issue resolution, and follow-up., • Serve as a trusted customer contact by listening carefully, communicating clearly, and setting realistic expectations throughout the order lifecycle., • Proactively identify order risks, service issues, or potential delays and take action before they impact the customer experience., • Meet or exceed team standards for order accuracy, documentation, responsiveness, and cycle time., • Ensure customer, order, and issue records are accurate, complete, and up to date, including status notes, actions taken, key contacts, decisions, and outcomes., • Partner closely with Sales, Operations, Logistics, Finance, and other internal teams to remove blockers, resolve customer issues, and prevent repeat problems., • Escalate complex or high-risk situations appropriately, while maintaining ownership through resolution., • Protect the customer experience when problems occur by coordinating solutions, communicating updates, and following through on commitments., • Identify recurring issues and recommend practical improvements to processes, policies, tools, or communication workflows., • The company reserves the right to add or modify duties as needed. Job Qualifications Required • High school diploma or equivalent required., • 2+ years in a customer-facing role (customer service, account management, order management) in chemical distribution, manufacturing, logistics, or industrial products., • Proven ability to take a messy issue (backorders, carrier misses, documentation errors, returns/claims), find the real cause, and drive it to closure with the right internal partners., • Strong, straightforward communication—able to explain options and trade-offs, set expectations, and keep customers informed., • High attention to detail and follow-through—gets the order, paperwork, and system notes right the first time., • Comfort working with standard policies and knowing when to escalate based on customer impact, cost, and compliance risk. Preferred • Associate’s or Bachelor’s degree (Business, Supply Chain, Chemistry, or related) preferred., • Hands-on experience in ERP/CRM tools—uses order, inventory, and shipment data to troubleshoot fast and document clearly., • Experience supporting regulated products (SDS/COA, hazmat shipping, compliance-sensitive documentation) and partnering with Quality/EHS when needed., • Track record of spotting repeat problems and pushing practical fixes (process, training, data cleanup) that stick. Skills • Advanced computer skills and demonstrated ability to handle high-volume email correspondence in a fast-paced environment., • Problem-solving capability: Ability to work effectively with incomplete/conflicting information; ask clarifying questions; assess impact (customer, cost, service level, compliance); and select an appropriate resolution path (standard process vs. escalation)., • Compliance and documentation judgment: Comfort handling regulated products and time-sensitive documentation (e.g., SDS, COA, shipping paperwork, hazmat requirements); able to identify discrepancies, evaluate risk, and coordinate corrections with quality/EHS/compliance as needed., • Analytical problem-solving: ability to frame issues, identify root cause, and select effective countermeasures in time-sensitive situations, • Decision-making under ambiguity: assesses risk, clarifies assumptions, and escalates appropriately based on impact and compliance exposure, • Customer advocacy and relationship management, including de-escalation and expectation-setting during service disruptions, • Prioritization and workflow management across multiple orders, stakeholders, and deadlines; continuously identifies opportunities to streamline processes Work Environment • Indoor/Standard Office Environment. Physical Demands • Sitting and/or alternate sitting and standing at will., • Keyboarding. Entering text or data into a computer by means of a traditional keyboard., • Speaking. Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly., • Hearing Requirements. The ability to hear, understand and distinguish speech and/or other sounds. (i.e., in-person speech, telephone, computer, etc.), • Near Visual Acuity. Clarity of vision at approximately 20 inches or less (i.e., use of computers.) *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Agent Consuelo Santiago-Martinezs journey began with the inspiring work ethic and sacrifices of her immigrant parents from the Dominican Republic. Since joining State Farm alongside her husband in 2008, Consuelo has helped grow their business to three thriving offices. Passionate about serving her community, she is dedicated to helping families prepare for the unexpected and build generational wealth, while setting a strong example for her own children. Agent Santiago-Martinez is grateful for the opportunity to make a positive impact and empower others to achieve their dreams. ROLE DESCRIPTION: As a Customer Service Representative with Consuelo Santiago-Martinez State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Property & Casualty license (must have or be able to obtain). Bilingual Spanish preferred.

Job DescriptionBenefits: • Competitive salary, • Paid time off, • Training & development, • Bonus based on performance, • Opportunity for advancement We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. QUALIFICATIONS: • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.RESPONSIBILITIES:, • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers.

Job Description THIS POSITION IS NOT REMOTE. Healthcare Institution seeking a Patient Account Representative to handle Medical Billing & Collections. Individuals applying should have knowledge of Medical Billing and Collections. We require the individual to be dependable, responsible, and be multi-tasked to help our department stay on top of billing and collections. Job Duties: • Post payments daily, • Bill, upload and correct claims in clearinghouse, • Status unpaid claims and patient accounts, • Balance and complete daily deposit, • Medical Billing and Direct Data Entry exp, Collections and all aspects of A/R cycle., • High School Graduation a must and some education/certifications in medical billing preferred, • Must be proficient in Word & Excel., • Experience in a medical clinic, medical billing, A/R, collections (from insurance companies & patients), insurance follow-up and coding & verification. Behavior Health a plus, • Team player attitude, energetic, able to multi-task, with a focus on excellent customer service are key., • Must be a self-starter with strong organizational skills., • Must be authorized to work in the United States

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Contracting of NY LLC Location: White Plains, NY (Westchester County) | Field work primarily in New York City & surrounding region Employment Type: Full-Time About Us A.Contracting of NY LLC is a growing heavy civil and site contracting company headquartered in White Plains, NY.We self-perform excav

Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered. As an Outside Sales representative with Slice Merchant Services, you will present our most popular and cutting-edge Dual Pricing Progr

Our team is growing, and we're looking for motivated sales professionals who thrive in a fast-paced, people-focused environment.If you're driven by success and enjoy helping others stay connected, this is the opportunity for you.Greet and engage customers in a professional, friendly manner.Provide e

Territory Sales Representative | Dermatology & Podiatry | NYC Metro. A well-established specialty pharma company is looking for a Territory Sales Representative covering Lower Manhattan, Brooklyn, and Staten Island — focused exclusively on Dermatology and Podiatry practices.

We have an immediate opening for an Account Manager with a leading medical supply company.This position will focus on sales of their portfolio of disposable wound care, ostomy, and urology products into hospitals, home health, physician offices, and more.Total Comp: $110K-$120K at plan.Bachelor's de

As a Sales Representative, your primary focus will be to communicate with prospective clients, understand their financial goals, and match them with solutions that meet their needs. Kenneth Brown Agency is seeking ambitious individuals to join our growing organization as a Sales Representative. By f

Your Responsibilities as a Remote Sales Customer Representative.

Are you a driven and results-oriented sales leader ready to make a real impact? Stratus Building Solutions of the Bronx is seeking a passionate and ambitious Sales Manager who excels at forging strong client relationships, and turning strategy into sales success.If you're motivated by growth, energi

IT'S TIME TO GROW YOUR CAREER!.Chemsearch FE offers a career destination for talented, passionate and results-driven people who seek the innovation and growth opportunity that we provide.We are a facility resource management company with over 100 years of experience.Chemsearch FE is an industry lead

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LENZ Therapeutics is excited to be expanding its sales team! Looking to join LENZ as a Specialty Sales Representatives to lead the launch of a groundbreaking product in the ophthalmic presbyopia market? New specialty sales territory positions are now open across the U. The Specialty Sales Representa

Bilingual Sales Representative - Spanish. Gladys Quinones State Farm Agency, located in Bronx, NY has an immediate opening for a full-time Bilingual (Spanish) Sales Representative.

Responsibilities - Overseeing local and regional sales, promotions and campaigns - Planning and directing the hiring and training of new Sales Representatives - Directing and coordinating all sales activities locally and regionally - Preparing sales budgets and projections and approving expenditures

We are seeking an experienced Customer Service Representative to support our Transportation and Operations teams in a fast-paced call center environment. Hiring Now: Customer Service Representative.

Customer Service Representative. The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of *** products and services and excellent customer servi

Overnight Customer Service Representative. Customer Service Representatives (CSRs) are the primary point of contact with our customers.

Location: Yonkers, NY (Greater NYC Area) Reports To: Branch Leadership Salary: $100,000 $130,000 DOE.At Nations Roof, we don't just install roofs we deliver solutions with precision, accountability, and teamwork.As one of the largest commercial roofing contractors in the U.We are seeking an experi

Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required.

Customer Service Representative. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul compa

Location 140 Cooper Ave, Tonawanda, NY, 14150, United States.Description Requirements Summary.

Our growing organization is looking for a skilled problem solver to join our team as a Customer Service Representative. Customer Service Representative.