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Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development, • Flexible schedule ABOUT OUR AGENCY: Weve proudly served as a State Farm Agency for 17 years, with a dedicated team of 15 professionals across three office locations. Were committed to building a supportive and rewarding work environment, offering valuable perks such as health insurance, retirement benefits, travel incentives, hybrid scheduling, competitive commissions and bonuses. Agent Consuelo Santiago-Martinezs journey began with the inspiring work ethic and sacrifices of her immigrant parents from the Dominican Republic. Since joining State Farm alongside her husband in 2008, Consuelo has helped grow their business to three thriving offices. Passionate about serving her community, she is dedicated to helping families prepare for the unexpected and build generational wealth, while setting a strong example for her own children. Agent Santiago-Martinez is grateful for the opportunity to make a positive impact and empower others to achieve their dreams. ROLE DESCRIPTION: As a Customer Service Representative with Consuelo Santiago-Martinez State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Property & Casualty license (must have or be able to obtain). Bilingual Spanish preferred.

Job Description Job Title Account Representative Department Reports To FLSA Status EEO Category Job Class Last Modified 550 Heidi Lasserra Exempt Administrative Support Workers CL Job Summary This role is responsible for delivering reliable, responsive, and high-quality customer experience from order initiation through final resolution. The Account Representative serves as a primary point of contact for customers, ensuring their needs are understood, expectations are clearly managed, and issues are addressed quickly and professionally. This individual will oversee the full order lifecycle, coordinate across internal teams, and make practical decisions that balance customer service, operational efficiency, cost, and risk. Success in this role requires strong communication, attention to detail, sound judgment, and the ability to build trusted relationships with customers, sales partners, and cross-functional teams. Essential Functions / Problem-Solving Accountabilities • Collaborate with Sales to strengthen customer relationships, anticipate customer needs, identify potential growth opportunities, and recommend value-added next steps., • Manage the full customer order process, including quote support, order entry, order changes, tracking, delivery coordination, issue resolution, and follow-up., • Serve as a trusted customer contact by listening carefully, communicating clearly, and setting realistic expectations throughout the order lifecycle., • Proactively identify order risks, service issues, or potential delays and take action before they impact the customer experience., • Meet or exceed team standards for order accuracy, documentation, responsiveness, and cycle time., • Ensure customer, order, and issue records are accurate, complete, and up to date, including status notes, actions taken, key contacts, decisions, and outcomes., • Partner closely with Sales, Operations, Logistics, Finance, and other internal teams to remove blockers, resolve customer issues, and prevent repeat problems., • Escalate complex or high-risk situations appropriately, while maintaining ownership through resolution., • Protect the customer experience when problems occur by coordinating solutions, communicating updates, and following through on commitments., • Identify recurring issues and recommend practical improvements to processes, policies, tools, or communication workflows., • The company reserves the right to add or modify duties as needed. Job Qualifications Required • High school diploma or equivalent required., • 2+ years in a customer-facing role (customer service, account management, order management) in chemical distribution, manufacturing, logistics, or industrial products., • Proven ability to take a messy issue (backorders, carrier misses, documentation errors, returns/claims), find the real cause, and drive it to closure with the right internal partners., • Strong, straightforward communication—able to explain options and trade-offs, set expectations, and keep customers informed., • High attention to detail and follow-through—gets the order, paperwork, and system notes right the first time., • Comfort working with standard policies and knowing when to escalate based on customer impact, cost, and compliance risk. Preferred • Associate’s or Bachelor’s degree (Business, Supply Chain, Chemistry, or related) preferred., • Hands-on experience in ERP/CRM tools—uses order, inventory, and shipment data to troubleshoot fast and document clearly., • Experience supporting regulated products (SDS/COA, hazmat shipping, compliance-sensitive documentation) and partnering with Quality/EHS when needed., • Track record of spotting repeat problems and pushing practical fixes (process, training, data cleanup) that stick. Skills • Advanced computer skills and demonstrated ability to handle high-volume email correspondence in a fast-paced environment., • Problem-solving capability: Ability to work effectively with incomplete/conflicting information; ask clarifying questions; assess impact (customer, cost, service level, compliance); and select an appropriate resolution path (standard process vs. escalation)., • Compliance and documentation judgment: Comfort handling regulated products and time-sensitive documentation (e.g., SDS, COA, shipping paperwork, hazmat requirements); able to identify discrepancies, evaluate risk, and coordinate corrections with quality/EHS/compliance as needed., • Analytical problem-solving: ability to frame issues, identify root cause, and select effective countermeasures in time-sensitive situations, • Decision-making under ambiguity: assesses risk, clarifies assumptions, and escalates appropriately based on impact and compliance exposure, • Customer advocacy and relationship management, including de-escalation and expectation-setting during service disruptions, • Prioritization and workflow management across multiple orders, stakeholders, and deadlines; continuously identifies opportunities to streamline processes Work Environment • Indoor/Standard Office Environment. Physical Demands • Sitting and/or alternate sitting and standing at will., • Keyboarding. Entering text or data into a computer by means of a traditional keyboard., • Speaking. Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly., • Hearing Requirements. The ability to hear, understand and distinguish speech and/or other sounds. (i.e., in-person speech, telephone, computer, etc.), • Near Visual Acuity. Clarity of vision at approximately 20 inches or less (i.e., use of computers.) *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development ABOUT OUR AGENCY: Our agency opened in January 2025, and while were a newer office, were already building something special a place where growth, teamwork, and integrity come first. Before opening my agency, I worked in IT consulting for a Fortune 500 company. Later, I helped my husband in his State Farm office, and that experience inspired me to start my own agency to create opportunities for others and build a team focused on helping people protect what matters most. Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carla Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Are you looking for a role where you can genuinely make a difference in people's lives every single day? Were more than just an insurance office; were a dedicated group of professionals committed to providing outstanding service and peace of mind to our community. We believe in building lasting relationships based on trust and understanding. • As our next Property & Casualty Customer Service Representative, you'll be the friendly voice and helpful hand for our policyholders., • You'll play a crucial role in guiding them through their insurance needs, answering their questions, and ensuring they feel supported and valued. If you have a passion for helping others and thrive in a welcoming, customer-focused environment, you'll fit right in here. Come be a part of a team that truly cares! Base Salary: $40,000$55,000 Average First-Year Earnings: $60,000$75,000+ Uncapped Commission Opportunities Performance Bonuses & Incentives Paid Training & Professional Development Career Growth Within a Growing Agency Top Performers Earn $100,000+ Per Year If you're motivated, coachable, and enjoy helping people, this role offers the opportunity to build a rewarding career while making a real impact in your community. Bilingual (English/Spanish) candidates are encouraged to apply. We are a community-focused agency serving families throughout New Jersey and Pennsylvania, with significant opportunities for growth and advancement. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Flexible Schedule Hands on Training Weekly Lunches Work equipment provided License reimbursement Team Building Events Family Friendly Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Responsibilities • Greet policyholders warmly and provide exceptional customer support in person, over the phone, and via email., • Assist clients with inquiries regarding their auto, home, and other property & casualty insurance policies., • Process policy changes, endorsements, and renewals accurately and efficiently., • Help policyholders understand their coverage and answer questions about billing and payments., • Initiate and follow through on claims processes, connecting clients with the appropriate resources., • Support licensed agents with administrative tasks and customer outreach., • Contribute to a positive and collaborative team environment. Requirements • Active Property & Casualty License (or willingness to obtain within 90 days of hire)., • Minimum of 1 year of experience in customer service, preferably within the insurance industry., • Excellent communication and interpersonal skills, with a warm and friendly demeanor., • Strong organizational skills and attention to detail., • Proficiency with computer systems and the ability to learn new software quickly., • A genuine desire to help people and solve problems.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike O'Boyle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description About the Role: The Pre-Certification and Authorization Rep is responsible for performing all insurance precertification and authorization requirements for patients scheduled for services in an Orthopedic practice. This includes validating demographic information and insurance eligibility coverage to ensure financial clearance and that services are cleared to be performed prior to the date of service. • Verify patient’s insurance benefits for all in-office procedures, treatments, including HA injections, MRI, EMG’s, and Surgical procedures, • Notifies insurance companies of services being rendered, and obtains any necessary authorizations, ensuring notification and verification is complete for each order., • Obtains and verifies any necessary additional demographic and/or billing information., • Actively obtains authorization for referrals same day as ordered by physicians., • Coordinate with provider’s offices and medical staff to ensure all necessary documentation is obtained for purposes of pursuing a successful authorization approval., • Accurately records all actions, interactions, and authorizations surrounding the insurance process for each patient into the Electronic Medical Record (EMR) system, • Researching and appealing denied authorization, including setting up Peer to peer calls and Appeals, • Provides quality customer service to all patients promptly and have professional communication., • Additional experience in WC/No Fault claims., • Other duties as assigned. ADDITIONAL RESPONSIBILITES: • Work as a team member within the patient services department and all other departments., • Must be able to recognize and respond appropriately to urgent/emergent situations., • Establish and maintain effective working relationships., • Effectively cope with typical job stress., • Document work processes as required, • Education, Certification, Computer and Training Requirements, • High school graduate/GED required, • 1–2-year experience required, • Ability to communicate in English, both Orally and in writing required, • Accurate computer data entry skills required, • Knowledge of CPT and ICD-10 coding, • Knowledge of medical office and terminology preferred, • Experience with standard office equipment (Phone, fax, copy machine, scanner, email/voice mail) preferred, • Experience with standard office technology in a Window based environment preferred., • Review and process pre-authorization requests for medical services and procedures., • Communicate with healthcare providers to obtain necessary documentation and information., • Interact with insurance companies to verify coverage and obtain approvals., • Maintain accurate records of all pre-authorization requests and their outcomes., • Provide timely updates to patients and healthcare providers regarding the status of pre-authorization requests. Skills: The required skills for this role include strong communication abilities, which are essential for effectively liaising with healthcare providers and insurance representatives. Attention to detail is crucial, as the representative must accurately gather and document information to ensure successful pre-authorization. Organizational skills are also important, as the representative will manage multiple requests simultaneously and must prioritize tasks efficiently. Preferred skills, such as familiarity with EHR systems, enhance the representative's ability to access and input patient information quickly. Overall, a combination of these skills enables the Pre Authorization Representative to streamline the pre-authorization process and improve patient care outcomes.

$80 - $160/hourpayPhysics MasteryExpert Judgment in Ambiguous CasesMeta-Level ReasoningResearch LeadershipDefensible Written Articulationmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Role Title: Physics Expert (Professor / Principal Investigator) Role Type: Contractor. Location: Remote micro1 is engaging Physics Experts—established Professors or Principal Investigators—to provide high-level domain guidance as part of an impactful project for a customer. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work • Adjudicate and render expert judgment on contested or competing physics arguments, solutions, or interpretations within your subfield., • Compare alternative approaches to the same problem, detailing which is superior, under what assumptions, and in which regimes., • Identify and articulate meta-level criteria for evaluating the robustness and validity of competing physics work, such as key assumptions and breaking points of approximations., • Exercise calibrated confidence by providing authoritative assessments while transparently acknowledging genuine uncertainty or open questions in the field., • Draft defensible written evaluations suitable for review by fellow senior physicists, ensuring clarity and rigor., • Leverage technical tools such as LaTeX, SymPy, Python, and Jupyter to verify or contrast technical claims as needed., • Clearly communicate when a question is unresolved within the field and delineate the pertinent considerations. Preferred Qualifications • PhD in physics with demonstrated expertise and scholarly impact in your specified subfield., • Current or former Associate Professor, Full Professor, Chair Professor, or Principal Investigator/Group Leader with a track record of independent research leadership., • Ongoing research activity in one or more of these areas: High Energy Physics, Mathematical Physics, Biophysics, Statistical Physics, Condensed Matter, AMO/Quantum Optics, Gravitation, Cosmology, Astrophysics, Quantum Information, or Optical Properties of Materials., • 3–5 recent representative publications in your target subfield, with arXiv or DOI references., • Prior experience supervising PhD students or postdocs, or equivalent leadership in industry research settings., • Proficiency with LaTeX, SymPy, Python, and Jupyter (please indicate any gaps in experience with these tools)., • Exceptional written communication skills, with the ability to articulate nuanced and well-reasoned judgments.

$80 - $150/hourpayPhysics MasteryWritten Technical CommunicationCritical Evaluation & Error DetectionCalibrated Technical JudgmentVerification & Cross-Checking Fluencymicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Role Title: Physics Expert (Postdoc / Junior professor) Role Type: Contractor Location: Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to participate in a high-impact project supporting a customer in the science and technology sector. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work • Critically evaluate and review physics solutions, mathematical derivations, and theoretical arguments generated by researchers or AI platforms., • Detect errors, unjustified steps, missing assumptions, dimensional inconsistencies, and weaknesses in logic or methodology., • Delineate between substantive scientific issues and stylistic or cosmetic matters, providing technically precise written feedback., • Articulate and document the reasoning behind any identified flaws, ensuring actionable guidance for improvement., • Recognize when correct reasoning can be optimized, and offer suggestions to sharpen or clarify the argument., • Utilize LaTeX, SymPy, Python, and Jupyter to independently verify or counter-check scientific claims as appropriate., • Deliver structured feedback designed to support iterative enhancement of submitted work and project outcomes. Preferred Qualifications • PhD in physics and an active record of independent research within a specialized subfield (e.g., High Energy/Mathematical Physics, Biophysics/Statistical Physics, Condensed Matter, AMO/Quantum Optics, Gravitation/Cosmology, Quantum Information, or Optical Materials)., • Experience as a postdoctoral researcher, research fellow, junior/assistant professor, or senior research scientist., • Recent (last ~5 years) representative publications in the relevant subfield, with arXiv or DOI links., • Advanced proficiency with LaTeX, SymPy, Python, and Jupyter for theoretical modeling and computational validation., • Demonstrated skill in reviewing the work of others—through peer review, supervision, dissertation committees, or group seminars., • Exceptional written communication skills with the ability to convey nuanced, constructive feedback with technical rigor., • Reliable access to high-speed internet and a computer suitable for rigorous technical work.

Job Description The Customer Service Representative is responsible for supporting customers from order placement through delivery. This role serves as a key point of contact for customer inquiries, order entry, order status, and freight-related questions, while coordinating closely with internal teams to ensure accurate and timely fulfillment. The position is hands-on and detail-oriented, ideal for someone who enjoys managing the flow of work in a fast-paced manufacturing environment. Key Responsibilities · Enter customer purchase orders accurately into the company’s order management system · Serve as the primary contact for customer inquiries related to orders, pricing, lead times, and product availability · Manage the order processing workflow from order receipt through shipment and invoicing · Coordinate with production, shipping, and sales teams to resolve order issues and meet delivery commitments · Handle service-related requests including order changes, backorders, returns, and credits · Provide freight support, including quoting freight, tracking shipments, responding to delivery issues, and assisting with freight claims · Maintain accurate customer and order records in company systems · Support continuous improvement by identifying process inefficiencies and customer concerns Required Skills & Qualifications · 2+ years of customer service or order entry experience, preferably in a manufacturing or distribution setting · Strong organizational skills with attention to detail and accuracy · Excellent written and verbal communication skills · Ability to manage multiple priorities and meet deadlines · Professional, service‐oriented attitude with strong problem‐solving skills Technical Skills · Proficiency in Microsoft Office (Outlook, Excel, Word, Teams) · Experience using order management systems · Comfortable working in a deadline‐driven, transactional environment Work Environment · Office-based role within a small manufacturing company` · Regular interaction with customers, production, and logistics teams Company DescriptionHausmann Industries has been building rehabilitation, physical therapy, and athletic training equipment for nearly 70 years. The brand is widely trusted in the space — you'll find Hausmann equipment in hospitals, VA clinics, school athletic programs, professional sports facilities, and outpatient therapy centers across the country. We're offering a rare opportunity to join a company at genuine inflection point, with real revenue, a trusted brand, and real customers, and help build it into something even greater. The pace is startup-fast; the foundation is 70 years old. You'll have a chance to help write the next chapter of a company with deep roots in a growth industry.Hausmann Industries has been building rehabilitation, physical therapy, and athletic training equipment for nearly 70 years. The brand is widely trusted in the space — you'll find Hausmann equipment in hospitals, VA clinics, school athletic programs, professional sports facilities, and outpatient therapy centers across the country. We're offering a rare opportunity to join a company at genuine inflection point, with real revenue, a trusted brand, and real customers, and help build it into something even greater. The pace is startup-fast; the foundation is 70 years old. You'll have a chance to help write the next chapter of a company with deep roots in a growth industry.

As a customer service representative - state farm agent team member with Mike O'Boyle - state farm agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities include answering customer inquiries and providing policy information, assisting customers with policy changes and updates, processing insurance claims and following up with customers, and maintaining accurate records of customer interactions. Qualifications include communication and interpersonal skills, being detail-oriented and able to multitask, and previous customer service experience preferred. Compensation: $45,000.00 - $50,000.00 per year. Our office is located in the heart of White Plains on the corner of Mamaroneck Ave. Additional languages spoken: Spanish.

Job Description THIS POSITION IS NOT REMOTE. Healthcare Institution seeking a Patient Account Representative to handle Medical Billing & Collections. Individuals applying should have knowledge of Medical Billing and Collections. We require the individual to be dependable, responsible, and be multi-tasked to help our department stay on top of billing and collections. Job Duties: • Post payments daily, • Bill, upload and correct claims in clearinghouse, • Status unpaid claims and patient accounts, • Balance and complete daily deposit, • Process Refunds Job Requirements: • Medical Billing and Direct Data Entry exp, Collections and all aspects of A/R cycle., • High School Graduation a must and some education/certifications in medical billing preferred, • Must be proficient in Word & Excel., • Experience in a medical clinic, medical billing, A/R, collections (from insurance companies & patients), insurance follow-up and coding & verification. Behavior Health a plus, • Team player attitude, energetic, able to multi-task, with a focus on excellent customer service are key., • Must be a self-starter with strong organizational skills., • Must be authorized to work in the United States