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The Customer Service Specialist works with and reports to the Claims and Customer Service Manager, Miami. The position is located at 75 Valencia Avenue Coral Gables, FL 33134. The person in this position is the first to interact with our customers by answering incoming calls from the customer service and claims call queues. The Customer Service Specialist takes on a wide variety of tasks, all of which involve supporting the company's operations and products. They will be interacting with customers and building and maintaining relationships while providing exceptional customer service. In this role you have the ability, and are strongly encouraged to, advance levels within the department. Each level achieved results in increased pay. Knowledge Checks and minimum qualifications are required for advancement. Job Duties And Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Answer incoming calls., • Identify and document the needs of the customer utilizing all tools available., • Always demonstrate excellent phone etiquette and use written skills to obtain clear and concise documentation of the customer's inquiry., • Meet or exceed all performance metrics., • Be knowledgeable and have a clear understanding of the business processes within MWG including departments, insurance carriers, brokers/agents, and group contacts., • Route calls to appropriate resources., • Utilize MWG Administrators Policy Administration Systems to verify eligibility and review members accounts based on the policy assigned., • Recognize and resolved customer issues by following standard operating procedures and explaining the process to the customer., • Identify and escalate issues to supervisors., • Follow up customer calls where necessary and complete the daily assigned voicemails., • Must be able to perform in a very high paced environment and be flexible to multi-task or handle, • Ability to work independently with excellent time management, • Strong written and verbal communication, interpersonal, and relationship building, • Ability to handle stressful situations, • Ability to maintain confidentiality and privacy in every aspect of the, • Knowledge of customer service practices and principles., • Excellent problem-solving skills along with keen attention to details., • Strong written/verbal communication, interpersonal and relationship building skills., • Excellent data entry and typing skills, • Ability to maintain confidentiality and privacy in every aspect of the job., • Always exhibit excellent phone etiquette and professionalism., • Knowledge of all products and services., • High School Diploma required; Associates or bachelor's degree is preferred., • Must have previous customer service experience; previous Call Center experience is a plus., • Must have excellent computer skills with experience in Microsoft Tools. The following are job functions that an employee must be capable of performing with or without reasonable accommodation. • Must be able to read, write, and speak English and Spanish., • Must be able to work as scheduled., • Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met., • Must be able to bend, stretch, reach, and sit or stand at a desk during 85 % of the working day., • Must be able to remain stationary at workstation for extended times and/or walk throughout the area., • Will require significant viewing and usage of computers and computer screens.

Job Description Job Description: We are looking for a skilled Customer Service Representative with experience in answering phones (expect high volume calls) and assisting customers, preferably within the bodily injury or insurance industry. This role requires strong communication skills, attention to detail, and the ability to handle sensitive information with professionalism and empathy. The ideal candidate will be comfortable working in a fast-paced environment while ensuring every customer interaction is positive and efficient. Key Responsibilities: • Answer incoming calls in a timely and professional manner., • Assist clients with inquiries regarding bodily injury claims, providing clear and accurate information., • Provide exceptional customer service, addressing concerns, and following up on claims., • Accurately document customer interactions and update records in the system., • Collaborate with other departments to ensure seamless handling of claims and customer needs., • Proven experience in customer service, preferably in the bodily injury or insurance industry., • Excellent communication skills, both verbal and written., • Strong phone etiquette and the ability to handle high call volumes., • Compassionate, empathetic, and able to work with clients during difficult times., • Ability to stay organized and manage multiple tasks efficiently., • Proficiency in Microsoft Office and familiarity with customer service software (preferably Panther Practice)., • Experience in bodily injury claims, insurance, or personal injury law., • Knowledge of insurance terminology and claims processes., • Bilingual in English and Spanish is a plus. Company DescriptionAt Shirazi & D’Escoubet we specialize in providing top-notch service to individuals involved in bodily injury claims. We pride ourselves on delivering exceptional customer care with a compassionate and professional approach.At Shirazi & D’Escoubet we specialize in providing top-notch service to individuals involved in bodily injury claims. We pride ourselves on delivering exceptional customer care with a compassionate and professional approach.

Job DescriptionThe Insurance Customer Service Representative at Insurance Marketing Center is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks • Competitive Pay, • Benefits, • Professional Development, • Job Stability in a growing industry Responsibilities, • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims., • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary., • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation., • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution., • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system., • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications, • 440 or 220 license or be working towards completion of license required. Comparable work experience in the insurance field preferred., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations., • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision., • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Job Description The residential Property Manager provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting. Job Duties and Responsibilities • This will be a #2 in command Property Manager role reporting to a General Manager at a High End Luxury Condo Tower in South Beach., • As one of the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key., • Oversee and manage the 558 Process, ensuring a smooth transition from Developer to Condo Board by coordinating inspections, addressing construction defect claims, facilitating communication between all parties involved, and ensuring compliance with legal and regulatory requirements to protect the interests of the condominium association., • The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required., • Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations., • Help prepare annual budget for the association., • Assist in analyzing and distributing monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables., • Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned., • Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company’s safety standards. Motivates staff to work as a team., • Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting., • Acquires and maintains current knowledge of state and regulatory agency statutes and each client’s community documents, policies, and procedures., • Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations., • Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered., • Maintain a professional relationship with the BOD, Unit Owners, and vendors., • Ability to run a BOD meeting when necessary according to Roberts Rules of Order., • Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations., • Prepares professional presentations of reports, action plans, budgets, bid analysis, etc. There will be some travel to attend training and/or meetings, locally. Competencies for this role • Communication Proficiency, • Business Acumen., • Customer/Client Focus., • Decision Making., • Financial Management., • Three (3) years of experience as Community Property Manager managing the community operations, such as staff and service contracts., • Experience with 558 Process, • High School diploma required, college degree preferred, • Must have a strong working knowledge of customer service principles and practices., • Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity., • Must be proficient and working knowledge of Microsoft Office Applications., • Must have a Florida CAM license., • Must have a valid FL Driver’s license., • Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends., • Must have the ability to react and address all emergency situations in a timely manner. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

All locations Houston, United States; Long Beach, United States; Miami Gardens, United States; Miami, United States; Mt. Pleasant, United States; New York, United States; Schaumburg, United States; Hybrid Role: In-office 2 days a week. Work remotely 3 days a week. Locations: Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Houston, TX, Long Beach, CA ______Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions. We are seeking a full time Head of Salesto join the Roanoke Insurance Group division as a hybrid employee in one of our US office locations (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Houston, TX, Long Beach, CA) reporting to the CEO & President of Roanoke Insurance Group. Job Profile • Roanoke Insurance Group Inc. is seeking a dynamic, experienced sales leader who will be responsible for setting the sales strategy to increase revenue, profit and market share, developing talent, creating a high-performance culture and collaborating cross-functionally, • Coach the Sales team, including setting goals, providing training and development working alongside Regional Vice Presidents., • Management experience, setting priorities, and ensuring accountability for performance, quality and outcomes., • Develop a high-performance culture, including setting expectations and accountability, fostering collaboration, and recognizing and rewarding exceptional performance, • Ensure our team has the deepest understanding in the industry of our clients, their risks, and the market dynamics, • Collaborate cross-functionally to deliver client feedback, develop and execute strategic plans, identify new growth opportunities, build new products, and allocate resources, • Analyze data to determine cross-sell opportunities, • Partner with Marketing to maximize exposure and opportunities, • Help close the most important and complex companies in our category, including working with the Sales team to develop and present proposals, negotiate contracts, and secure new business opportunities, • Act as the representative lead for selected national accounts as defined by Senior Leadership., • Participate in local and national industry functions to represent Roanoke's interests, • Attend client visits where needed, • 10+ years of experience in sales and sales leadership roles, • 10+ years of management experience, • A passion for change, growth and clients we serve, • Proven track record driving strategic solutions and exceeding sales targets, • Highly motivated and quick learner, • A strong understanding of the logistics and customs broker industry, • Strong leadership skills with a focus on developing talent and building high-performance cultures., • Posses strong negotiation skills, • Present where needed at industry functions, • Strategic think with experience developing and exceeding sales strategies., • Ability to collaborate cross-functionally with teams across the organization, • Experience driving process improvement and launching new initiatives, • Valid producer license in domicile state, • In-depth knowledge of Microsoft Office products About Us MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees. SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence. RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains. Benefits We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including: • Generous healthcare plans, • Voluntary dental & vision plans, • 401(k) plan, • Flexible spending plans, • Health Savings Accounts (HSA), • Paid time off, • Paid holidays, • Tuition reimbursement, • Short/long term disability, • Paid Parental Leave, • Employee Assistance Program (EAP), • Employee Wellbeing Program, • Community involvement, • Life insurance At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we're committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves. We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring employer sponsorship of a visa will not be considered for this position. California applicants, please review our CA Privacy Statement at: ___ ___ Save job

Job Description The Claims Analyst reports to the Claims Department Manager of the MWG-International Division. The position is a non-exempt, hourly role and is located at 75 Valencia Avenue, Suite801, Coral Gables, Florida 33134. GENERAL JOB DUTIES AND RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Processing and adjudication., • Analyzing the claims to properly adjudicate it according to the policy benefits and limitations., • Responsible for all emails and phone calls with clients and agents regarding the assigned cases., • Responsible for investigating any medical information needed to properly process a claim by requesting medical records or any other document needed to providers and/or insureds (USA, Latin American and/or the Caribbean) to make a determination on the claim submitted., • Responsible for writing and submitting letters of denial to insureds, letters of exclusionary riders or cancellation of coverage to the Insured when necessary., • Prepare medical evaluations for cases on excess of $100.000.00 or on any cases in which a retroactive exclusionary rider needs to be applied., • Requires high school diploma or general education degree or equivalent or 1 year of related experience., • Medical knowledge to be able to analyze a medical claim submitted to determine eligibility., • Communication skills - verbal, written and listening skills, • Knowledge of Microsoft outlook, excel and word., • Each employee must pass a drug screen., • Reports must be received from criminal background investigation and review of work references., • Must be capable of maintaining regular attendance., • Must be capable of performing the essential job functions of the position, with or without reasonable accommodations WORKING ENVIRONMENT: • Must be able to perform in a very high paced environment and professionally handle interruptions., • Must have the ability to work under minimal supervision., • Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines., • Must possess excellent problem-solving skills and have keen attention to details., • Must demonstrate strong written and verbal communication, interpersonal, and relationship building skills., • Must be able to handle stressful situations appropriately., • Must maintain confidentiality and privacy in every aspect of the job. JOB ESSENTIAL REQUIREMENTS: The following are job functions that an employee must be capable of performing with or without reasonable accommodation. • BILINGUAL REQUIRED: Must be able to read, write, and speak English and Spanish., • Must have basic typing skills, • Must be able to work as scheduled., • Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met., • Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday., • Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs. REASONABLE ACCOMODATIONS: Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group. EQUAL OPPORTUNITY EMPLOYER: MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: We are looking for a bilingual Human Resource Manager to join our organization. The human resource manager is directly responsible for the overall administration, coordination and evaluation of the human resource function. They will assist with the day-to-day operations of the Human Resource corporate office in recruiting, staffing, employee onboarding/offboarding, training, and benefits administration. This is an on-site position in Doral, FL. (Miami Area) Requirements: • Develops and administers various human resources plan and procedures for all company personnel., • Plans, organizes and controls all activities of the department., • Participates in developing department goals, objectives and systems., • Implements and annually updates the compensation program; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool (salary budget); analyzes compensation; monitors the performance evaluation program and revises as necessary., • Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures., • Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow., • Develops and maintains affirmative action program; maintains other records, reports and logs to conform to EEO regulations if applicable., • Conducts recruitment effort for all exempt, nonexempt and temporary workers; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checking; extends job offers; conducts new-employee orientations; monitors career-path program and employee relations counseling; conducts exit interviews., • Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains organizational charts and employee directory., • Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed., • Fluent in both Spanish and English is required., • 5+ years of Human Resources and/or recruiting experience., • Basic knowledge of HR reporting and record keeping requirements., • Strong interpersonal skills and ability to interact effectively with individuals at all levels of the organization and be respectful of diverse cultures, • Proficiency in using Microsoft Office (especially excel) and embrace technology, other computer applications and programs, • Accurate and attentive to detail with high degree of organization., • Excellent verbal and written communication skills., • High School Diploma required; a higher degree is a plus, • Human Resources, recruiting or related experience, training etc., • PHR or SHRM CP a plus Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to perform consistent work on a computer with prolonged view of a monitor/screen., • Specific Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus., • Must be able to sit, climb, balance, stoop, kneel, crouch or crawl., • Must be able to see, talk, hear, touch, feel and reach with hands and arms., • Must be able to frequently walk and stand for short periods of time., • Must be able to lift and move up to 25lbs, • Normal office environment with moderate noise levels, prolonged sitting, and regular walking, bending, standing, and reaching., • Hourly position commensurate with experience level and skill level and/or certifications. Cima Aviation is a FAA/Easa approved repair station specializing in aircraft Fuel Accessories, Avionics, and Electro-mechanical units, for local and international customers who are looking for reliable and effective maintenance service. We have a team of highly experienced and enthusiastic personnel that set us apart from the competition in terms of quality and customer service. Our goal is to build long-term business relationships with our clients by providing excellent maintenance and customer support services.

Job Description The Contractor shall provide Contract Facility Manager/Building Manager (CFM) support services to the assigned GSA Facility, Field Office or Service Center. Services include: • Inspection and management of federally owned facilities within the Field Office, including maintenance and operational inspections in accordance with applicable GSA property management principles, SOPs, and guidelines., • Inspection and management of leased locations within the Field Office in accordance with applicable GSA lease administration principles, guidelines, and SOPs., • Construction Management (CM) and Project Management (PM) services for repair and alteration projects in both leased and federally owned facilities., • Projects may range from under SAT to the prospectus project limit., • Duties include project estimating, scoping, development, design and/or design review (based on project complexity), inspections, punch list preparation, and project closeout., • The Contractor shall provide a well-trained and experienced candidate meeting the minimum qualifications outlined in this SOW., • The COR will generally be the GSA Field Office Manager or a delegated representative., • The CFM shall report directly to the COR and follow daily schedules and assignments as directed. 1. GENERAL REQUIREMENTS 1.1 Employment and Supervision 1.2 Professional Conduct • The CFM must maintain professional dress and appearance., • The CFM may serve as the primary point of contact representing GSA to tenant agencies. The CFM must: • Perform inspections in machine rooms, roofs, and construction sites., • Perform moderate lifting as required., • Wear appropriate PPE (steel-toe boots, hard hat, coveralls, etc.) provided by the Contractor., • Maintain adequate health insurance coverage., • The CFM shall work an eight-hour shift within core business hours (7:00 AM – 5:30 PM, Monday through Friday, excluding federal holidays)., • Exact shift times must be approved by the COR., • Overtime may be required for construction monitoring, shutdowns, inspections, or emergencies., • The CFM must report to the designated facility specified daily in order for hours to be billed, unless on approved travel., • Travel may be required. 2. INSPECTION OF WORK IN FEDERAL FACILITIES The CFM shall: • Inspect construction and building maintenance contracts (janitorial, cafeteria, mechanical, elevator, and related services)., • Follow GSA PBS Program Guides and attached guidelines., • Document findings using approved GSA inspection report formats., • Conduct follow-up inspections to verify corrective actions. 3. Review contract specifications prior to inspection., 4. Draft deficiency notices and cure letters for GSA signature. All formal correspondence must be issued and signed by a GSA employee. The CFM may coordinate meetings with contractors when authorized by the COR. 3. INSPECTION OF WORK IN LEASED LOCATIONS Under direction of the LAM, LCO, or COR, the CFM shall: 1. Inspect leased facilities to ensure lessor compliance with lease terms. • Review the GSA Lease Administration Guide and applicable SOPs., • Focus inspections on tenant service and customer satisfaction issues. 3. Prepare lease inspection reports and draft correspondence for GSA signature., 4. Coordinate professionally with tenants and lessors. The CFM shall not formally direct lessors; only GSA personnel may issue formal direction. 4. CONSTRUCTION MANAGEMENT (CM) AND PROJECT MANAGEMENT (PM) The CFM shall perform CM and PM services in accordance with GSA PBS Program Guides and Project Management Guidelines. 4.1 Project Responsibilities ● Prepare cost estimates and scopes of work. • Manage budgeting and financial documentation., • Monitor construction activities., • Participate in pre-final and final inspections., • Perform basic CAD drafting and specification writing as required., • Serve as on-site representative during construction activities., • Review design documents and submittals., • Maintain defect and omission lists., • Verify contractor payment requests (value in place and stored materials)., • Prepare written recommendations for acceptance., • Assist with claims analysis and dispute documentation., • Enforce OSHA safety regulations. The CFM shall NOT: ● Authorize contract modifications. ● Make final decisions on claims or disputes. All formal directions must be issued by authorized GSA personnel. 5. CUSTOMER SERVICE RESPONSIBILITIES The CFM shall: • Improve customer and client agency satisfaction., • Maintain and preserve real property assets., • Participate in GSA Tenant Satisfaction Surveys., • Coordinate reimbursable work and ensure funding is in place., • Monitor operating costs., • Serve as property management point of contact for space modifications., • Document inspections and prepare reports for GSA review and signature., • Immediately report dangerous conditions or accidents to the COR. 6. SPECIAL REQUIREMENTS • CFM assigned to the Caribbean Field Office must be fluent in English and Spanish., • The CFM must obtain HSPD-12 federal security clearance., • A government-issued Smart Card is required prior to appointment., • Construction project management; OR, • Managing large commercial/residential buildings; OR, • Managing a large portfolio of leased properties. 7. MINIMUM QUALIFICATIONS The proposed CFM must: 1. Have a minimum of five (5) years progressive experience in: • Demonstrate working knowledge of architectural, structural, civil, mechanical, electrical, fire alarm, and control systems., • Posses:, • A professional degree in engineering, architecture, business, real estate, or related field; OR, • Ten (10) years of relevant management experience., • Demonstrate:, • Ability to manage multiple projects simultaneously., • Strong accounting and organizational skills., • Knowledge of national, state, and local codes., • Ability to resolve issues with contractors, tenants, and agencies., • Provide a resume documenting at least three (3) relevant projects or properties, including:, • Project cost, • Construction duration, • Date of substantial completion, • Scope description, • Challenges encountered, • References for phone numbers 8. SOFTWARE, SYSTEMS, AND TOOLS The CFM shall utilize systems located on the PBS Portal or Local Area Network (LAN), which may include: • Microsoft Suite, • Citrix ICA, • Horizon VPN, • Nuance Converter Enterprise / Foxit, • GSA Lease Management Tool, • Checkpoint VPN, • Cisco IP Communicator, • Google Suite, • Adobe Acrobat Professional, • Internet Explorer, • Other GSA data system tools as required

The University of Miami/UHealth Department of Dermatology has an exciting opportunity for a full-time Clinical Business Operations Representative 1 to work in Miami, FL. The Clinical Business Operations Representative 1 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 1 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards. Core Job Functions • Assists the department in managing expectations surrounding pre and post patient care., • Obtains or reviews all patient demographic information, insurance information and referral numbers., • Reviews clinical records for completeness including authorization, signatures, missing data and other patient information., • Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software., • Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs., • Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice., • Provides coverage for responsibilities of co-workers when assigned or as need arises., • Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis., • Maintains confidentiality of all information., • Obtain request forms from Lab, assure that biopsy numbers are in consecutive order and are accounted for., • Enter patient demographic information in Power Path computer system., • Enter clinical description and grossing measurements for each specimen in Power Path., • Contact referring physician's office if missing information., • Review daily work queues and resolve pending information in order for claims to be released to billing division., • Obtain biopsy request forms and tapes from Dermatopathologist., • Enter biopsy number in system and pull up demographic topography information., • Enter any "canned" macro codes in system. Edit macro text if necessary., • Transcribe dictation for each biopsy. This will include, but not limited to, the diagnosis, microscopic findings dermatopathologist interpretation and notes to referring physician regarding the specimen., • Send all the transcribed path reports through spell check function. Add any new terminology to the dictionary after the spelling as been verified in the Medical and Dermatology Dictionary or other source., • After entire day's transcription has been completed, place biopsy reports in numeric order and place on Dermatopathologist's desk for sign out., • All tapes are to be dated and held for two working days, after which time they can be erased and re-used., • After Dermatopathologist has signed out all reports, put request forms and reports in numerical order, attach a copy of the biopsy count list and forward to Billing Registration office., • Answer telephones, assist caller or re-direct call., • Prepare all paper work and select slides for consults that are sent out and record in lab log and file copies in consult binder., • Review consult binder every Friday to determine if slides are outstanding., • Contact lab where consult was sent to request that slides/blocks be returned., • Record return slides in lab log and in consult binder and re-file slides., • Print daily specimen log., • Print case back log report for doctors and check cases that are pending for deepers., • Print the diagnosis analysis report on UMHC/MOHS, fax to medical record with the reports., • Maintain Quality Assurance logs, • Schedule non-patient related appointments and meetings for dermatopathologists., • Make travel and registration arrangements for conferences, • File all correspondence for dermatopathologists., • Other related duties as assigned, • Record request for courier services in Log., • Coordinate with Manager of Lab for 'off-hour' courier pick-ups. Core Qualifications • High school diploma or equivalent, • No previous experience, • Skill in data entry with minimal errors., • Ability to communicate effectively in both oral and written form., • Ability to work evenings, nights, and weekends as necessary., • Skill in collecting, organizing and analyzing data., • Ability to work independently and/or in a collaborative environment. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Patient Support Medical Claims Processing ?Representative. Patient Support Medical Claims Processing Representative. Primary responsibilities involve receiving medical claims from HCPs or patients, ensuring the adequate supporting documentation has been provided, interpreting the EOB/CMS1500, vettin

Job Description A North Miami Beach firm, with high volume social media and telephone inquiries, is seeking an in-house sales professional to join our Lead Center team! Candidate must have a minimum experience of 2 years working in an OUTBOUND Call Center. Summary: Our Client Lead Representative provide our potential clients the ultimate telephone experience. It requires the right combination of telephone skills & empathy. The ideal candidate must have strong SALES EXPERIENCE and must be skilled in making OUTBOUND calls to potential clients who contacted the firm via social media (no COLD calls- these inquires come to us) with the goal of educating them on why we are uniquely qualified to resolve their property damage claims and with walking prospective clients through the sign-up process with the firm. Primary Duties and Responsibilities: Make Outbound Calls to potential clients that have contacted the Firm via social media Answer inbound calls and webchats from potential clients Walking prospective clients through the sign-up process with the firm. Ensure that every potential new client is properly documented in our case management system Provide Claim Specialist and Loss Consultants with all required information needed for initial on-site visit Completing ALL administrative duties related to new leads Knowledge, Skills and Abilities: Recognized as a talented Outbound & Inbound sales professional with proven sales results Extensive CALL CENTER experience Skilled in & CMS/CRM Must possess EXCEPTIONAL communication and customer service skills when speaking with new potential clients Must be persuasive, goal oriented & convey confidence on the phone. Shows empathy to clients and puts them at ease while efficiently managing the conversation Treats a call at 4:30 on Friday with the same care and compassion as one on Monday morning Ability to Meet and Exceed monthly goal Proficient in Microsoft Office and database entry Excellent organizational skills and the ability to multi-task, prioritize, and manage time effectively 60+ words per minute typing speed Multilingual is a plus Compensation & benefits: Competitive hourly pay + BIG incentives. The firm also provides a generous PTO package and provides medical insurance at 100% for the base plan. Working Hours: Minimum hours required is 9:00 am – 5:00 pm. If this sounds like a good fit for you please provide us with your current resume, including salary requirements & a paragraph describing why you feel you would be a good fit for this position. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description ESSENTIAL DUTIES & RESPONSIBILITIES To perform this job, an individual must perform each essential function satisfactorily, with or without a reasonable accommodation; including, but not limited to: • Serve as a liaison between the plan, claims, providers, and various departments to effectively identify and resolve claims issues., • Collaborate with various business units to resolve claims issues to ensure prompt and accurate claims adjudication., • Review, research, solve and process assigned work. This would include navigating multiple computer systems and platforms (e.g. Verify pricing, prior authorizations, applicable benefits), • Audit check run and send claims for corrections., • Ensure that the proper benefits are applied to each claim by using the appropriate tools, processes, and procedures (e.g. Claims processing policies and procedures, grievance procedures, state mandates, CMS/Medicare guidelines, benefit plan documents/ certificates tool), • Independently complete on a daily basis all documentation and communicate the status of claims as needed adhering to all reporting requirements., • Communicate through correspondence with members and providers regarding claim payment or required information, using clear, simple language to ensure understanding., • Meet and maintain the performance goals established for the position in the areas of quality, production, and attendance., • Performs other duties as assigned. QUALIFICATIONS & EDUCATION • High school diploma / GED (or higher) OR 5+ years of equivalent working experience., • Knowledge of Medical Terminology, coding, and diagnosis coding is helpful., • Excellent verbal and written communication skills., • Commitment to excellence and high standards., • Strong organizational, problem-solving, and analytical skills., • Able to manage priorities and workflow., • Demonstrates a high level of professionalism in dealing with confidential and sensitive issues., • Ability to work effectively, independently and in a team environment., • Ability to deal effectively with a variety of individuals., • Fluency in Spanish and English required., • Proficiency in computer software (i.e. Microsoft Word, Excel, Power-Point, and Outlook) and the ability to learn new and complex computer system applications (including comfort using short-cut keys/demands). WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is usually moderate., • Interacts with health plan members, staff, visitors, government agencies, etc., under a variety of conditions and circumstances., • This work requires the following physical activities: climbing, bending, stooping, kneeling, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity., • The work is performed indoors., • All full-time employees are required to complete forty (40) hours per week as scheduled, including weekends and holidays as needed., • The work schedule is approximate, and hours/days may change based on company needs.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Im also active in the community as President of the Bay of Pigs Museum, reflecting our commitment to staying involved locally. For our team, we offer health benefits and licensing reimbursement, and our office culture is competitive, fast-paced, and people-focused. Were looking for outgoing, driven team members who thrive in a high-performing environment and want to be part of a team that strives to be the very best. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Carlos Luis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Must be 440 Licensed.

Job Description Provide a professional and competent image in order to provide Residents with friendly and outgoing customer service. As a key employee liaison between all guests of the community and the Residents. Receiving must be familiar with using computer software to perform various tasks, must demonstrate organizational skills, excellent interpersonal skills and strong communication. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Receives incoming packages and food deliveries and enters information on packing slip into resident software., • Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or received., • Inspects shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or purchasing personnel., • Delivers packages and food deliveries to units timely, logs proof of delivery and obtains authorized signatures for accepted items., • Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents., • May maintain department database, prepare routine reports, and file shipping/receiving records., • Follows established company policies, procedures, and objectives, continuous quality improvement objectives, and safety., • Receives and logs contractors into the system and contractor log whom will perform work or deliver items to the units., • Provide contractor badge along with photo to identify the individual while working inside the building., • Maintains communication with Front Desk when a contractor has arrived and advise which unit they will need access for. *Assists with guarding the Receiving gate and access. *Maintains communication with other departments such as Concierge, Welcome Center and Front Desk as needed to ensure residents receive deliveries timely and the team works cohesively. • Communicate with Management Office each time a contractor arrives with building materials or furniture deliveries to ensure they have provided the required elevator deposit., • Performs miscellaneous job-related duties as assigned. Work Environment This position will be mostly indoors. Noise level will be moderate and position requires sitting most of the day. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. This schedule will be determine by the property and may change to accommodate the business needs of the property. Required Education and Experience Prior experience in a related position. • Six months to one year in related experience and/or training., • Bi-lingual a plus; English and Spanish, • Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate., • Proficient use of MS Office, • Must be able to lift, carry, push, and pull at least 30 lbs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction. Position Overview: The Head Athletic Trainer is responsible for developing and administering a comprehensive sports medicine program for all of Florida National University’s intercollegiate sports. The Athletic Trainer will also perform professional and administrative services essential for the successful implementation and development of the program, and they will also perform sports specific trainings. Florida National University is a small NAIA institution that serves ~300-330 student-athletes annually across 11 sports programs and does NOT sponsor football. Key Responsibilities: • Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally., • Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department’s vision, mission, values, and aims and objectives., • University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed., • Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required., • Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations. Specific Duties and Responsibilities: • The Head Athletic Trainer is responsible for developing the overall intercollegiate sports medicine program, including but not limited to team and student-athlete injury prevention, evaluations, management, treatment and rehabilitation, as well as educational programs, and counseling for student-athletes., • The Head Athletic Trainer is responsible for providing athletic training services, including attendance at scheduled team practices and travel to competitions as necessary. This includes, but is not limited to: taping, bracing, and padding of injuries; delivering therapeutic modalities; and performing necessary medical tasks (e.g. CPR, First Aid, AED, etc.)., • The Head Athletic Trainer is responsible for maintaining the athletic training room, athletic training inventory, and other required materials to supply and operate the training room., • The Head Athletic Trainer is responsible for keeping and maintaining all records and documentation of student-athletes, including athletic physicals, insurance, injury reports, etc., • The Head Athletic Trainer is responsible for coordinating and scheduling physical examinations, and medical referrals for student-athletes to determine their ability to practice and compete., • The Head Athletic Trainer is responsible for working with student-athletes and insurance companies relating to athletic injury related issues/expenses (e.g.: submitting insurance claims)., • The Head Athletic Trainer is responsible for the formation of the FNU Athletic Training staff, including hiring recommendations, training and supervision of Graduate Assistant Athletic Trainers, and/or Student Athletic Trainers. This requires the ability to delegate responsibility and manage those individuals in completing assigned tasks., • The Head Athletic Trainer will schedule and coordinate the coverage of all athletic competitions, and necessary team practices., • The Head Athletic Trainer will develop programs customized to meet individual needs relating to fitness, strength and conditioning, and nutrition., • The Head Athletic Trainer will develop the sports medicine program budget., • The Head Athletic Trainer will develop the athletic department Emergency Action Plan., • The Head Athletic Trainer is responsible for completing the necessary requirements / Continuing Education Units to maintain their athletic training licensure / ATC credentials., • The Head Athletic Trainer shall help oversee that the coaching staff is knowledgeable about basic First Aid, and all head coaches are certified in CPR / AED., • The Head Athletic Trainer will help evaluate and recommend new techniques and equipment that would enhance the benefit of the sports medical program., • The Head Athletic Trainer must adhere to all policies and procedures of the NAIA, the USCAA, applicable Conferences, City of Hialeah, local municipalities, insurance providers, hospitals, etc., • Act as a liaison to various areas within the Athletic Department. Education, Experience, and General Requirements: • Bachelor's degree required; Master's degree preferred., • Previous experience in Higher Education athletics is highly desirable., • Must be able to work evenings, weekends, and holidays. May require overnight stays., • Must be able to attend all athletic activities, contests, and travel with the team as required., • Ability to work with students and colleagues from diverse backgrounds., • Demonstrates critical thinking skills in problem solving and decision-making., • Demonstrates confidentiality regarding information pertaining to all students, faculty, and staff., • Maintains proper appearance and personal conduct both in person and on social media., • Ability to effectively counsel student-athletes and coaches regarding sports medicine., • Must ensure the maintenance of accurate medical records and reports., • Demonstrate a commitment to diversity, equity and inclusion., • Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing, and questions with students of diverse ethnic and cultural backgrounds., • Excellent communication and computer skills required., • Demonstrates ability to work in a team environment and work compatibly and cooperatively with the coaching staff and all University personnel., • Project a positive image of Florida National University within the community of South Florida., • Assist with fundraising, marketing, and promotional activities when needed., • Develop and establish community involvement and participate in public relations activities. Job Type: Full time position. Office Working Conditions: General office working conditions. The noise level is at normal office capacity. Benefits: • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Supplemental Benefits, • Paid Holidays, • Vacation, • Sick Time, • Bereavement Leave, • Jury Duty, • Military Leave, • Personal Leave, • Benefits Continuation (COBRA), • 401(k) Savings Plan, • Educational Assistance, • Family Medical Leave Act (FMLA) Physical Demands: The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee may be required to frequently and for extended periods of time, sit; stand; walk; use hands to handle and feel objects; reach with hands and arms; climb stairs. This position requires the ability to see, hear, and operate a computer keyboard and standard office equipment. This position requires the ability to work long hours, usually 40-50 hours a week, and to travel long distances via a variety of modes of transportation for several days. The employee must lift and/or move objects up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. The employee must travel to other campuses, as needed and/or required. Safety Hazard of the Job: Minimal Hazards. Note: The use of computers and university resources is limited to school business purposes. Installation of any software is prohibited. This job description for the Head Athletic Trainer position is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all tasks, duties, skills and/or responsibilities always required for this position. Tasks, duties, skills and/or responsibilities may vary from individual to individual, campus to campus, and over time depending upon various factors. These are general guidelines for this job position.

Job Description . Position Overview: The Assistant Athletic Trainer is responsible for assisting the Head Athletic Trainer in the developing and administering a comprehensive sports medicine program for all of Florida National University’s intercollegiate sports. The Assistant Athletic Trainer will also perform professional and administrative services essential for the successful implementation and development of the program, and they will also perform sports specific trainings. Florida National University is a small NAIA institution that serves ~300-330 student-athletes annually across 11 sports programs and does NOT sponsor football. Key Responsibilities: • Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally., • Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, Catalog, Staff Handbook, and compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities; as well as the University Athletic Department’s vision, mission, values, and aims and objectives., • University Engagement: Participate in university events, committees, self-studies, new student orientation, and commencement exercises and ceremonies as needed., • Special Projects & Assigned Duties: Execute special projects assigned by the President, Director of Athletics, or another supervisor. Perform any other assigned duties as required., • Compliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and all other applicable federal, state, and local laws, rules, and regulations. Specific Duties and Responsibilities: • The Assistant Athletic Trainer is responsible for assisting the Head Athletic Trainer in developing the overall intercollegiate sports medicine program, including but not limited to team and student-athlete injury prevention, evaluations, management, treatment and rehabilitation, as well as educational programs, and counseling for student-athletes., • The Assistant Athletic Trainer is responsible for assisting the Head Athletic Trainer in providing athletic training services, including attendance at scheduled team practices and travel to competitions as necessary. This includes, but is not limited to: taping, bracing, and padding of injuries; delivering therapeutic modalities; and performing necessary medical tasks (e.g. CPR, First Aid, AED, etc.)., • The Assistant Athletic Trainer is responsible for assisting the Head Athletic Trainer in maintaining the athletic training room, athletic training inventory, and other required materials to supply and operate the training room., • The Assistant Athletic Trainer is responsible for assisting the Head Athletic Trainer in keeping and maintaining all records and documentation of student-athletes, including athletic physicals, insurance, injury reports, etc., • The Assistant Athletic Trainer is responsible for assisting the Head Athletic Trainer in coordinating and scheduling physical examinations, and medical referrals for student-athletes to determine their ability to practice and compete., • The Assistant Athletic Trainer is responsible for assisting the Head Athletic Trainer in working with student-athletes and insurance companies relating to athletic injury related issues/expenses (e.g.: submitting insurance claims)., • The Assistant Athletic Trainer is responsible for assisting the Head Athletic Trainer in the formation of the FNU Athletic Training staff, including hiring recommendations, training and supervision of Graduate Assistant Athletic Trainers, and/or Student Athletic Trainers. This requires the ability to delegate responsibility and manage those individuals in completing assigned tasks., • The Assistant Athletic Trainer will assist the Head Athletic Trainer schedule and coordinate the coverage of all athletic competitions, and necessary team practices., • The Assistant Athletic Trainer will assist the Head Athletic Trainer with developing programs customized to meet individual needs relating to fitness, strength and conditioning, and nutrition., • The Assistant Athletic Trainer will assist the Head Athletic Trainer with the development of the sports medicine program budget., • The Assistant Athletic Trainer will assist the Head Athletic Trainer with the development of the athletic department Emergency Action Plan., • The Assistant Athletic Trainer is responsible for completing the necessary requirements / Continuing Education Units to maintain their athletic training licensure / ATC credentials., • The Assistant Athletic Trainer shall help oversee that the coaching staff is knowledgeable about basic First Aid, and all head coaches are certified in CPR / AED., • The Assistant Athletic Trainer will help evaluate and recommend new techniques and equipment that would enhance the benefit of the sports medical program., • The Assistant Athletic Trainer must adhere to all policies and procedures of the NAIA, the USCAA, applicable Conferences, City of Hialeah, local municipalities, insurance providers, hospitals, etc., • Act as a liaison to various areas within the Athletic Department. Education, Experience, and General Requirements: • Bachelor's degree required; Master's degree preferred., • Previous experience in Higher Education athletics is highly desirable., • Must be able to work evenings, weekends, and holidays. May require overnight stays., • Must be able to attend all athletic activities, contests, and travel with the team as required., • Ability to work with students and colleagues from diverse backgrounds., • Demonstrates critical thinking skills in problem solving and decision-making., • Demonstrates confidentiality regarding information pertaining to all students, faculty, and staff., • Maintains proper appearance and personal conduct both in person and on social media., • Ability to effectively counsel student-athletes and coaches regarding sports medicine., • Must ensure the maintenance of accurate medical records and reports., • Demonstrate a commitment to diversity, equity and inclusion., • Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing, and questions with students of diverse ethnic and cultural backgrounds., • Excellent communication and computer skills required., • Demonstrates ability to work in a team environment and work compatibly and cooperatively with the coaching staff and all University personnel., • Project a positive image of Florida National University within the community of South Florida., • Assist with fundraising, marketing, and promotional activities when needed., • Develop and establish community involvement and participate in public relations activities. Job Type: Full time position. Office Working Conditions: General office working conditions. The noise level is at normal office capacity. Benefits: • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Supplemental Benefits, • Paid Holidays, • Vacation, • Sick Time, • Bereavement Leave, • Jury Duty, • Military Leave, • Personal Leave, • Benefits Continuation (COBRA), • 401(k) Savings Plan, • Educational Assistance, • Family Medical Leave Act (FMLA) Physical Demands: The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee may be required to frequently and for extended periods of time, sit; stand; walk; use hands to handle and feel objects; reach with hands and arms; climb stairs. This position requires the ability to see, hear, and operate a computer keyboard and standard office equipment. This position requires the ability to work long hours, usually 40-50 hours a week, and to travel long distances via a variety of modes of transportation for several days. The employee must lift and/or move objects up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. The employee must travel to other campuses, as needed and/or required. Safety Hazard of the Job: Minimal Hazards. Note: The use of computers and university resources is limited to school business purposes. Installation of any software is prohibited. This job description for the Assistant Athletic Trainer position is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all tasks, duties, skills and/or responsibilities always required for this position. Tasks, duties, skills and/or responsibilities may vary from individual to individual, campus to campus, and over time depending upon various factors. These are general guidelines for this job position.

Job DescriptionDescription: Legacy Parking is looking to add a Valet Supervisor to one of our properties in Coral Gables! Assist in the day-to-day management of the Valet Operations of a location under the direction of the Manager adhering to the company policies and procedures, fostering good client relations, and promoting a professional image. Essential Duties and Responsibilities including but not limited to: -Make sure front-line employees are delivering the company’s standards of service with each parker transaction and doing it safely -Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to their direct manager. -Maintain a clean drive with no staging of vehicles. -Greets guests in a friendly manner (ideally by name) and is responsive and timely with correspondence and problem resolution during the shift. -Collect, secure vehicle keys, and ensure proper placement of keys in key booth. -Perform shift change audits of key inventory, vehicle locations, and car counts. -Ensure payment is collected through revenue collection system. -Complete damage check on each vehicle as it enters and exits the drive -Create customer service plan with project manager to make patrons wait times more enjoyable. -Utilize log for all charge-offs, free, and refunded parking fees. -Balance change fund (pre-paid cards) after each shift. -Notify manager of any damage claims immediately. -Utilize a proactive approach to the position. If you see an improvement that can be made. Notify the team of that suggestion. -Properly utilize the valet technology system to optimize a fluid operation -Assign parks and retrievals to runners to ensure organization Minimum Job Qualifications • High School degree required., • One year related experience., • Ability to read and comprehend verbal instructions and written correspondence., • Ability to communicate effectively both verbally and through written correspondence., • Ability to provide customer resolution in a professional and friendly manner., • Have and maintain a valid driver’s license., • Ability to safely drive a standard or automatic transmission vehicle., • Have thorough knowledge of the major streets, local landmarks and highway entrances in the geographical area around the facility., • Ability to resolve customer issues, as applicable., • Excellent customer service skills, • Ability to work a flexible schedule, to possibly include nights/weekends/holidays as required, • Maintain a safe driving record free of violations or accidents. Physical Demands: as part of performing the duties associated with this position, the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects up to 25lbs. Work Environment: While performing the duties of this position, the employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate. Requirements:

Job Description Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Receives incoming packages and food deliveries and enters information on packing slip into resident software., • Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or received., • Inspects shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or purchasing personnel., • Delivers packages and food deliveries to units timely, logs proof of delivery and obtains authorized signatures for accepted items., • Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents., • May maintain department database, prepare routine reports, and file shipping/receiving records., • Follows established company policies, procedures, and objectives, continuous quality improvement objectives, and safety., • Receives and logs contractors into the system and contractor log whom will perform work or deliver items to the units., • Provide contractor badge along with photo to identify the individual while working inside the building., • Maintains communication with Front Desk when a contractor has arrived and advise which unit they will need access for. *Assists with guarding the Receiving gate and access. *Maintains communication with other departments such as Concierge, Welcome Center and Front Desk as needed to ensure residents receive deliveries timely and the team works cohesively. • Communicate with Management Office each time a contractor arrives with building materials or furniture deliveries to ensure they have provided the required elevator deposit., • Performs miscellaneous job-related duties as assigned. Work Environment This position will be mostly indoors. Noise level will be moderate and position requires sitting most of the day. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. This schedule will be determine by the property and may change to accommodate the business needs of the property. Required Education and Experience Prior experience in a related position. • Six months to one year in related experience and/or training., • Bi-lingual a plus; English and Spanish, • Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate., • Proficient use of MS Office, • Must be able to lift, carry, push, and pull at least 30 lbs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description The Medical Collections Representative for a Specialist Clinic is responsible for managing outstanding patient and insurance balances related to specialty services. This role focuses on resolving unpaid or denied claims, educating patients on complex insurance benefits, and ensuring timely reimbursement while maintaining excellent patient relations in a specialty care setting. Follow up on unpaid, underpaid, and denied insurance claims for specialty procedures and services. Work with commercial insurance, Medicare, Medicaid, and specialty-specific payers. Initiate appeals for denied specialty claims and provide supporting documentation. Meet collection performance and quality metrics

Job Description We are looking for a receptionist that is interested in learning the insurance business and as part of the job, interact with customers. We will train you on the job to become a licensed insurance agent. We work Monday - Friday 7.5 Hours/Day Responsibilities • Answer, screen and forward incoming phone calls, • Greet and welcome guests as soon as they arrive at the office, • Direct visitors to the appropriate person, • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures), • Provide basic and accurate information in-person and via phone/email, • Receive, sort and distribute daily mail/deliveries, • Monitor office supplies, • Experience as a Receptionist, Front Office Representative, Customer Support or similar role is an advantage, • Proficiency in Microsoft Office, • Hands-on experience with office equipment (e.g. fax machines and printers), • Professional attitude and appearance, • Solid written and verbal communication skills in English & Spanish, • Ability to be resourceful and proactive when issues arise Founded in 1960, RA Brandon & Co. Inc. is a leader in providing quality protection for hundreds of individuals, families and businesses throughout our state. Providing superior customer service and low rates along with our ability to understand our customer's coverage needs drives the success of our agency. By offering world class protection for Homes, Vehicles, Businesses, Properties and Valuables, we make sure that our clients are covered today as well as in the future so that they can focus on what is important to them and their familes. At R.A. Brandon & Co, Inc., our #1 job is to assist our customers in identifying their needs and problems, while putting together a customized plan that's simple and easy to understand. We take the mystery out of insurance and help our clients to make sense of it, so they can look forward to a brighter, more secure future. To do this we evaluate their specific needs, find the carrier that will give them the best value for their dollar, while supplying a superior standard of protection. The carriers we represent offer tested, reliable insurance products and excellent customer service. We make sure that the insurance companies that we represent have an outstanding reputation for fast, fair claims service.R.A. Brandon & Co. - Miami's most trusted insurance consultant - in 1960, RA Brandon & Co. Inc. is a leader in providing quality protection for hundreds of individuals, families and businesses throughout our state. Providing superior customer service and low rates along with our ability to understand our customer's coverage needs drives the success of our agency.\r\n\r\nBy offering world class protection for Homes, Vehicles, Businesses, Properties and Valuables, we make sure that our clients are covered today as well as in the future so that they can focus on what is important to them and their familes. At R.A. Brandon & Co, Inc., our #1 job is to assist our customers in identifying their needs and problems, while putting together a customized plan that's simple and easy to understand.\r\n\r\nWe take the mystery out of insurance and help our clients to make sense of it, so they can look forward to a brighter, more secure future. To do this we evaluate their specific needs, find the carrier that will give them the best value for their dollar, while supplying a superior standard of protection. The carriers we represent offer tested, reliable insurance products and excellent customer service. We make sure that the insurance companies that we represent have an outstanding reputation for fast, fair claims service.

Job Description Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Location This role will be based in Miami, FL. Reporting This role will reporting into the Team Lead of Service Operations. Summary of Role Palmetto believes that happy customers are not just those installed quickest, but those whose systems provide the value they expect. The Solar Field Service technician role is focused on upholding this promise to our customer, and will work with the Services team to ensure that system performance issues are resolved swiftly and professionally. The Solar Field Service Technician is a utility player who can support Service, Installation, Job Closeout, Permitting/Inspection, etc. They are the go-to person to help with ongoing Services needs throughout the 25+ year lifespan of a customer's solar system, helping to build strong lifetime customer relationships. Strategic & Tactical • Provide onsite troubleshooting and repair of solar systems., • Document visit and complete job close out report., • Schedule site visits directly with the customer when required., • Work with local field teams and central scheduling to optimize resolution times., • Provide feedback to field team leadership, driving continuous improvement of Palmetto's installation quality and execution., • Assist with close out of pre-energization issues, ensuring customer projects are expertly executed and ready to generate power from Day 1 of permission to operate., • Provide feedback to Palmetto's Customer Experience team, working together to ensure Palmetto's resolution of system issues provide not just satisfaction, but an experience they will brag about to their friends and family., • Complete other tasks as needed, including but not limited to physical site surveys, inspections, and document collection., • Be the key Palmetto field representative to deliver great quality, experience and performance of all Service and Installation work., • Maintain SLAs for service work site visits, • Perform O&M work and monitoring support, • Perform site surveys/site visits, • Perform partner and internal field training, • Perform safety and quality site audits and JCO reviews and manage/site inspections, • Perform field installations including PV, storage, MPU or structural upgrade, • Electrical License (only required in MA, a plus elsewhere), • 3+ years of installing, repairing, and troubleshooting residential solar & storage systems., • General knowledge of residential home maintenance and repair, ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance., • General construction/framing experience is a plus., • Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time, • Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.), • Electrical experience is a plus., • 1 year of working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending and standing for long periods of time., • Ability to lift 50 pounds of weight frequently throughout the assigned workday., • Ability to safely handle and maintain basic hand and power tools used for installation., • Excellent communication skills and a professional demeanor., • Attention to detail, • Regular, reliable and predictable attendance, • Ability to work well with others in a collaborative team environment, • Must have a valid state driver's license, • Must have a clean driving record Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit:

Job Description The Kitchen Sales Representative is responsible for promoting and selling the diverse range of products and services offered by the company to both existing and prospective clients. In this role, the representative will also demonstrate expertise in creating functional and aesthetically appealing kitchen spaces. Supervisory Responsibilities: • Builds and maintains a network of sources from which to identify new sales leads., • Updates CRM system by entering prospect and customer information and documents all relevant interactions including follow-ups., • Proactively leads showroom tours with prospective clients., • Visit clients at desired locations., • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services that meet those needs., • Demonstrates the functions and utility of products or services to customers based on their specific needs., • Provides periodic territory sales forecasts., • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest., • Works with clients to determine initial goals and requirements for the space to be designed., • Prepares sketches or other visual aids to demonstrate preliminary designs to clients., • Consult with clients to select materials and furnishings., • Uses design applications to prepare and illustrate final plans., • Determines timelines and project costs and presents accurate estimates to clients., • Introducing the orders in the system, obtaining the client’s approval, and collecting deposits., • Orders or obtains necessary materials, adhering to project and budget specifications., • Follows up on claims for those orders already delivered which presented issues in coordination with the quality department., • Ensures customer satisfaction through ongoing communication and relationship Management; resolves any issues that may arise post-sale., • Supports Customer Service team., • Maintains current knowledge of trends and materials, techniques, and other developments in company products., • Detail-oriented with excellent problem-solving and organizational skills., • Strong visual design skills including proportion and aesthetics., • Excellent verbal and written communication skills., • Ability to use 2020 design software., • Proficient in Microsoft Office Suite or related software., • Basic understanding of building codes and inspection regulations related to interiors., • Associate degree in interior design or related field required; coursework in computer-aided design (CAD) is highly preferred., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift to 15 pounds at times.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Im also active in the community as President of the Bay of Pigs Museum, reflecting our commitment to staying involved locally. For our team, we offer health benefits and licensing reimbursement, and our office culture is competitive, fast-paced, and people-focused. Were looking for outgoing, driven team members who thrive in a high-performing environment and want to be part of a team that strives to be the very best. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Carlos Luis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred., • Must have 440 License.

Job Description The Kitchen Design and Sales Representative will create functional, safe, and aesthetically pleasing spaces by assessing space requirements, determining optimal furniture placement, and selecting decorative items, all while adhering to relevant blueprint, building code, and inspection requirements. Supervisory Responsibilities: * None. Duties/Responsibilities: • Builds and maintains a network of sources from which to identify new sales leads., • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs., • Prepares sketches or other visual aids to demonstrate preliminary designs to clients., • Consults with clients to select materials and furnishings., • Uses design applications to prepare and illustrate final plans., • Determines timelines and project costs and presents accurate estimates to clients., • Orders or obtains necessary materials, adhering to project and budget specifications., • Maintains current knowledge of trends and materials, techniques, and other developments in company products., • Generates accurate estimates by introducing the orders in the system, obtaining client’s approval and collecting deposits., • Updates CRM system by entering prospect and customer information and documents all relevant interactions including follow ups., • Proactively leads showroom tours with prospective clients., • Acts as a facilitator for lunch and learns to architects and designers., • Follows up on claims for those orders already delivered which presented issues in coordination with the quality department., • Supports Customer Service team when needed., • On occasion, visits clients at desired locations., • Detail-oriented with excellent problem-solving and organizational skills., • Strong visual design skills including proportion and aesthetics., • Excellent verbal and written communication skills., • Ability to use 2020 design software., • Proficient in Microsoft Office Suite or related software., • Basic understanding of building codes and inspection regulations related to interiors., • Associates degree in Interior Design or related field required; coursework in computer-aided design (CAD) highly preferred., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • Must be able to distinguish between colors., • Must be able to travel.

Job Description Position Title: Customer Service Call Center Team Lead Department: Customer Service Location: Miami, FL - In-person / Hybrid Position Summary The Customer Service Call Center Team Lead supports the daily operations of the Customer Service Department and ensures that representatives provide professional, accurate, and timely assistance. This role blends frontline expertise with strong leadership responsibilities, including coaching, performance development, quality monitoring, advanced problem resolution, and support for training initiatives. The Team Lead plays a critical role in strengthening service accuracy, enhancing the customer experience, and supporting operational efficiency. Key Responsibilities Coaching, Training, and Development • Deliver consistent coaching sessions focused on call handling, customer service standards, compliance, and service accuracy., • Provide mentoring, feedback, and day‑to‑day guidance to support representative growth and performance improvement., • Identify skill or performance gaps and develop individualized improvement plans., • Support new hires, system training, and the transition from training to production., • Monitor calls to ensure quality, accuracy, compliance, and alignment with department expectations., • Review performance metrics including talk time, quality scores, repeat call indicators, and service levels., • Ensure adherence to schedules, attendance requirements, and productivity standards., • Observe call distribution and support workload management to maintain service level targets., • Serve as a first‑level escalation point for complex, sensitive, or highly technical customer situations., • Handle advanced customer concerns that require specialized knowledge, judgment, or authority., • Work closely with Claims, Cancellations, Auditing, IT, Accounting, Sales, and other internal departments to resolve issues and improve service efficiency., • High school diploma or equivalent; college coursework or degree preferred., • Three or more years of customer service experience, including direct call handling., • Leadership, coaching, mentoring, or team support experience in a customer service or call center environment., • Strong verbal and written communication skills., • Exceptional organizational abilities and attention to detail., • Strong ability to manage multiple tasks in a fast‑paced environment., • High proficiency with computer systems, CX-one or similar phone systems, and Microsoft Office Suite., • Strong analytical and decision‑making abilities, with the ability to provide balanced and constructive feedback.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im originally from El Salvador, married with five kids, and very family-oriented. I graduated from Georgia Tech with a degree in engineering and have always had a passion for helping people build a strong financial future. That purpose-driven mindset shapes the way I lead our team and serve our customers. We offer life insurance, PTO, a 401(k), and licensing reimbursement to support our teams long-term success and work-life balance. Our culture is collaborative, energetic, and close-knit. We enjoy working together and having fun as a team, but we also set high standards for what we can achieve together. Were looking for someone who thrives in a team environment, is motivated to succeed, and wants to be part of a group that pushes each other to be their best. If youre looking for a supportive, high-expectation environment where you can grow and make an impact, this could be a great fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mauricio Interiano - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Group Life Insurance Benefits, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist clients with policy changes and updates., • Process insurance claims and follow up with clients., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Strong communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Im also active in the community as President of the Bay of Pigs Museum, reflecting our commitment to staying involved locally. For our team, we offer health benefits and licensing reimbursement, and our office culture is competitive, fast-paced, and people-focused. Were looking for outgoing, driven team members who thrive in a high-performing environment and want to be part of a team that strives to be the very best. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carlos Luis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionSafeware, Inc. is seeking a Customer Success Team Member (CST) to support our outside sales team. You will be responsible for all inbound customer calls, addressing customer issues regarding orders, sourcing products, and making decisions regarding claims and resolutions and make outbound calls as necessary. The CST assists customers with pricing, inventory and lead time on all available items. The CST will also provide freight estimates, order status, order tracking information and submit rush requests to meet in hands date via phone or email. The position is located in Miami, FL. About Safeware Founded in 1979, Safeware, Inc. is a trusted distributor and service provider of safety products before, during and after emergencies and in mission-critical operations. Headquartered in Lanham, MD, with locations nationwide, Safeware is built on a foundation of dedicated professionals committed to protecting those who protect others. Responsibilities: • Answer calls through the customer service queue and inside-sales queue to assist with product questions and order status, rushes, inventory, quotes, and claims., • Communicate with customers by telephone or email to provide information about available products. Refer customers as needed to the outside sales representative for in-depth requirements and options., • Keep records of customer interactions, recording details of transactions, inquiries, complaints or comments as well as actions taken., • Source products to meet customers’ needs considering new and existing vendors., • Provide timely feedback to the Manager regarding service failures or customer complaints., • Support the outside sales associate with new bid opportunities and assist with pricing quotes., • Ensure quotes are submitted in a timely manner, • Identify and assess customer product needs to achieve excellent customer satisfaction., • Track and maintain orders with consistency and communicate updates with the customer to ensure the order is being processed and handled correctly, • Process customer orders utilizing Epicor Profit 21, • Respond to all customer inquiries including emails and phone calls., • Have a passion for continuous learning about the products we provide and clients we support., • Assist with annual product inventory (for those in office – this is a mandated activity unless a waiver is approved by Management)., • Other duties as assigned.Requirements:, • High School diploma or GED certificate, • At least 3 years of prior customer service experience in a fast-paced setting preferred, • Ability to work independently, but also with a team HZAHnYwspq

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jesse Mesa - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Im also active in the community as President of the Bay of Pigs Museum, reflecting our commitment to staying involved locally. For our team, we offer health benefits and licensing reimbursement, and our office culture is competitive, fast-paced, and people-focused. Were looking for outgoing, driven team members who thrive in a high-performing environment and want to be part of a team that strives to be the very best. Location Address: Miami, FL 33155 At Carlos Luis - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Responsibilities: • Communicate with customers to understand their needs and provide available product information., • Assist in developing relationships with new and existing customers across multiple product lines., • Support daily office operations, including documentation, scheduling, and follow-up activities., • Participate in marketing efforts to promote awareness within the community., • Maintain accurate records and ensure a consistent customer experience., • Collaborate with team members to achieve office objectives.Qualifications:, • Effective written and verbal communication skills., • Strong organizational abilities with attention to detail., • Comfortable working in a fast-paced environment., • Prior experience in customer service, business support, or insurance preferred., • Must possess or be able to obtain necessary state insurance licenses.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a graduate of Florida A&M University, where I earned my degree magna cum laude, and Im proud that my family represents five generations at FAMU. Im a Million Dollar Round Table qualifier and a proud member of Delta Sigma Theta Sorority, Inc. A fun fact about me: I once won The Price Is Right! Im also honored to be the first and only African American woman to operate three State Farm offices. Giving back to the community is a big part of who we are. Im actively involved as a Platinum member of Delta Sigma Theta Sorority, Inc., a member of the Hallandale Chamber of Commerce, part of The Links, Inc. (MiamiBiscayne Bay Chapter), and serve on the Board of the Florida A&M Foundation. For our team, we offer life insurance, PTO, health benefits, a Simple IRA retirement plan, and strong opportunities for professional and personal development. Team members also enjoy team-building events, participation in the Aspirant Program, and additional PTO and compensation opportunities when office goals are achieved. Our office culture is close-knit and family-oriented, built on integrity, support, and a shared commitment to helping others. Were looking for someone who is charismatic, team-oriented, and values-drivensomeone who believes, as we do, that people dont care how much you know until they know how much you care. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lakitsia Gaines - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Im also active in the community as President of the Bay of Pigs Museum, reflecting our commitment to staying involved locally. For our team, we offer health benefits and licensing reimbursement, and our office culture is competitive, fast-paced, and people-focused. Were looking for outgoing, driven team members who thrive in a high-performing environment and want to be part of a team that strives to be the very best. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Carlos Luis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Job Overview: We are seeking a professional and dedicated Customer Service Representative to support our customers by delivering a consistently high standard of service. This role requires strong communication abilities, refined phone etiquette, and a customer-focused approach. The position plays a key role in maintaining customer satisfaction and supporting retention initiatives. Responsibilities: • Respond to inquiries regarding extended warranty products and GAP coverage in a courteous, accurate, and timely manner., • Provide administrative and customer service assistance to the auditing and claims teams., • Initiate and process GAP claims in accordance with company guidelines., • Perform data entry for newly issued contracts and ensure accuracy of entered information., • Offer general support to all operational functions within the Customer Service Department., • Participate in special assignments or projects as directed., • Collaborate with other departments when additional support is required., • A minimum of one year of experience in an inbound call center or a related customer service environment is preferred., • Excellent verbal communication skills and professional telephone etiquette., • Ability to assess customer needs and provide clear, effective solutions., • Proficiency in data entry; prior experience with CRM platforms is preferred., • Strong attention to detail, with proven organizational capabilities. High school diploma Training Requirements: All new hires are required to complete in-office training during the initial onboarding period. This ensures full familiarity with company systems, customer service standards, and team collaboration before transitioning to other work arrangements. COMPANY BACKGROUND Phoenix American has been a trusted provider in the administration of Vehicle Service Contract and GAP Waiver programs since 1985. We are dedicated to the success of our associates by offering advanced technological solutions to dealers and finance companies, which will enhance their profitability with flexible, and financially stable F&I products. Our extensive expertise in the vehicle service contract industry combined with our longstanding insurance partnership with members of the Nationwide® Insurance group, rated A+ XV (Superior), have established us as a leader in the Service Contract and GAP Waiver industry. Join our team as a Customer Service Representative where you can showcase your talents, grow professionally, and contribute to our commitment to exceptional customer service. We offer competitive compensation, rich benefit plan offerings, opportunities for advancement, and a supportive work environment. Apply now to be part of our dynamic team! Shift: Day shift / Part-time Work Location: Hybrid / Remote in Miami, FL 33126

Job DescriptionBenefits: • Simple IRA, • Hourly Plus Commission, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist clients with policy changes and updates., • Process insurance claims and follow up with clients., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Strong communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off I attended Florida Atlantic University and enjoy spending my free time fishing, golfing, and being with family. Keeping that balance between work and life is important to me, and its something I encourage for everyone on the team. We offer 8-10 sick days, 10 days of PTO, a 401(k) after one year, a monthly health stipend, and reimbursement for licensing costs. We believe in taking care of our team so they can focus on doing great work without unnecessary stress. Our culture is simple and supportivewe operate like a small family and take care of each other. Were looking for someone who values teamwork, reliability, and a positive attitude. If youre looking for a close-knit environment where people support one another and enjoy coming to work each day, this could be a great fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ricardo Arbesu - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Dental insurance, • Health insurance, • Opportunity for advancement, • Training & development Were looking for empathetic, customer-focused team members who want to grow with us. Driven candidates with sales potential will find strong opportunities for advancement. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions., • Leverage existing client relationships to generate new businessQUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description The Customer Service Specialist works with and reports to the Claims and Customer Service Manager, Miami. The position is located at 75 Valencia Avenue Coral Gables, FL 33134. The person in this position is the first to interact with our customers by answering incoming calls from the customer service and claims call queues. The Customer Service Specialist takes on a wide variety of tasks, all of which involve supporting the company's operations and products. They will be interacting with customers and building and maintaining relationships while providing exceptional customer service. In this role you have the ability, and are strongly encouraged to, advance levels within the department. Each level achieved results in increased pay. Knowledge Checks and minimum qualifications are required for advancement. JOB DUTIES AND RESPONSIBILITIES:To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Answer incoming calls., • Identify and document the needs of the customer utilizing all tools available., • Always demonstrate excellent phone etiquette and use written skills to obtain clear and concise documentation of the customer's inquiry., • Meet or exceed all performance metrics., • Be knowledgeable and have a clear understanding of the business processes within MWG including departments, insurance carriers, brokers/agents, and group contacts., • Route calls to appropriate resources., • Utilize MWG Administrators Policy Administration Systems to verify eligibility and review members accounts based on the policy assigned., • Recognize and resolved customer issues by following standard operating procedures and explaining the process to the customer., • Identify and escalate issues to supervisors., • Follow up customer calls where necessary and complete the daily assigned voicemails., • Perform other duties as assigned by the Department Manager.WORKING ENVIRONMENT REQUIREMENTS:, • Must be able to perform in a very high paced environment and be flexible to multi-task or handle, • Ability to work independently with excellent time management, • Strong written and verbal communication, interpersonal, and relationship building, • Ability to handle stressful situations, • Ability to maintain confidentiality and privacy in every aspect of the, • Knowledge of customer service practices and principles., • Excellent problem-solving skills along with keen attention to details., • Strong written/verbal communication, interpersonal and relationship building skills., • Excellent data entry and typing skills, • Ability to maintain confidentiality and privacy in every aspect of the job., • Always exhibit excellent phone etiquette and professionalism., • Knowledge of all products and services., • Understand and adhere to each department's policies and procedures within the TPA.EXPERIENCE & EDUCATION REQUIREMENTS:, • High School Diploma required; Associates or bachelor's degree is preferred., • Must have previous customer service experience; previous Call Center experience is a plus., • Must have excellent computer skills with experience in Microsoft Tools. The following are job functions that an employee must be capable of performing with or without reasonable accommodation. • Must be able to read, write, and speak English and Spanish., • Must be able to work as scheduled., • Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met., • Must be able to bend, stretch, reach, and sit or stand at a desk during 85 % of the working day., • Must be able to remain stationary at workstation for extended times and/or walk throughout the area., • Will require significant viewing and usage of computers and computer screens.

Claims Representative I-Miami, FL. This job is with Florida Farm Bureau which is the Florida state office for Southern Farm Bureau Casualty Insurance Company and we currently have an opening for a Claims Representative in Miami, FL. This position is responsible for resolving damage and injury claims

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

Customer Sales Representative for Specialty Coatings. Additionally, the representative will assist with shipping documentation, warehouse duties, and maintaining vendor relationships to ensure customer satisfaction.

No customer service representative experience required.

Job Description We have an immediate opening for an experienced Urology Sales Representative. Strong presentation skills and effectively communicate to a sales organization and customers MS Office (Word and Excel) required Excellent organizational, planning, communication and follow up skills requir