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Hearing Representative - Special Education Claims Background on the Project: A prestigious government agency is addressing the backlog of special education claims in New York City to ensure timely and fair resolution of disputes between parents and the city regarding educational plans for children with special needs. Recent rulings have emphasized the need for faster resolution of these claims and improvements in special education services and payment processes. This initiative requires dedicated attorneys to join the team and play a critical role in managing a high volume of cases and driving claims through the administrative process. Role Overview: Our client is seeking contract attorneys barred and in good standing in any state with 1+ years of litigation experience to Work Remotely on a 1 plus year assignment. As a Hearing Representative, you will represent our client throughout the entire special education claims process—from intake to resolution or settlement. Pay Rates: • 1 to 7 years of experience: $41.75/hour, • 7+ years of experience: $43.75/hour Key Responsibilities: • Case Management: Manage a high-volume caseload of 100–200 special education claims, ensuring timely and effective handling., • Representation: Prepare for and/or litigate complex cases involving significant legal precedents, policy implications, or financial impact. Represent the agency in administrative hearings, pre-hearing conferences, and settlement negotiations., • Administrative Process: Navigate procedural requirements and ensure compliance with federal and state education laws and regulations., • Documentation: Prepare and review all necessary filings, agreements, and reports with accuracy and thoroughness., • Settlement Negotiation: Work with parents, public advocacy groups, and opposing counsel to reach fair resolutions while negotiating claims for attorney’s fees., • Training and Collaboration: Collaborate with special education specialists, technical experts, and attorneys; provide training to field staff and clinical staff on compliance with education laws., • Research and Compliance: Analyze case law, gather evidence, and evaluate settlement demands. Provide guidance on compliance obligations to parents and students under hearing orders. Required Qualifications: • Bar Admission: Active bar license in good standing in any U.S. state., • Litigation Experience: Minimum of 1+ years of recent litigation experience (more preferred)., • Tech Savvy: Strong proficiency in Microsoft Office Suite and ability to troubleshoot basic technical issues., • Caseload Management: Proven ability to manage 100–200 cases concurrently., • Timekeeping: Ability to log activities in 15-minute increments throughout the workday., • Remote Work Skills: Dedicated workspace, reliable Wi-Fi, and comfort with virtual tools like Microsoft Teams and Outlook., • Schedule Flexibility: Willingness to accommodate early morning hearings and work within Eastern Time Zone hours (7 AM–7 PM)., • Preferred Experience: Administrative Law, IEP/Special Education, Experience working for a government agency, Public Interest work, Settlement experience. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job Description About the Role: The Pre-Certification and Authorization Rep is responsible for performing all insurance precertification and authorization requirements for patients scheduled for services in an Orthopedic practice. This includes validating demographic information and insurance eligibility coverage to ensure financial clearance and that services are cleared to be performed prior to the date of service. • Verify patient’s insurance benefits for all in-office procedures, treatments, including HA injections, MRI, EMG’s, and Surgical procedures, • Notifies insurance companies of services being rendered, and obtains any necessary authorizations, ensuring notification and verification is complete for each order., • Obtains and verifies any necessary additional demographic and/or billing information., • Actively obtains authorization for referrals same day as ordered by physicians., • Coordinate with provider’s offices and medical staff to ensure all necessary documentation is obtained for purposes of pursuing a successful authorization approval., • Accurately records all actions, interactions, and authorizations surrounding the insurance process for each patient into the Electronic Medical Record (EMR) system, • Researching and appealing denied authorization, including setting up Peer to peer calls and Appeals, • Provides quality customer service to all patients promptly and have professional communication., • Additional experience in WC/No Fault claims., • Work as a team member within the patient services department and all other departments., • Must be able to recognize and respond appropriately to urgent/emergent situations., • Establish and maintain effective working relationships., • Effectively cope with typical job stress., • Document work processes as required, • Education, Certification, Computer and Training Requirements, • High school graduate/GED required, • 1–2-year experience required, • Ability to communicate in English, both Orally and in writing required, • Accurate computer data entry skills required, • Knowledge of CPT and ICD-10 coding, • Knowledge of medical office and terminology preferred, • Experience with standard office equipment (Phone, fax, copy machine, scanner, email/voice mail) preferred, • Experience with standard office technology in a Window based environment preferred., • Review and process pre-authorization requests for medical services and procedures., • Communicate with healthcare providers to obtain necessary documentation and information., • Interact with insurance companies to verify coverage and obtain approvals., • Maintain accurate records of all pre-authorization requests and their outcomes. The required skills for this role include strong communication abilities, which are essential for effectively liaising with healthcare providers and insurance representatives. Attention to detail is crucial, as the representative must accurately gather and document information to ensure successful pre-authorization. Organizational skills are also important, as the representative will manage multiple requests simultaneously and must prioritize tasks efficiently. Preferred skills, such as familiarity with EHR systems, enhance the representative's ability to access and input patient information quickly. Overall, a combination of these skills enables the Pre Authorization Representative to streamline the pre-authorization process and improve patient care outcomes.

Job Description THIS POSITION IS NOT REMOTE. Healthcare Institution seeking a Patient Account Representative to handle Medical Billing & Collections. Individuals applying should have knowledge of Medical Billing and Collections. We require the individual to be dependable, responsible, and be multi-tasked to help our department stay on top of billing and collections. Job Duties: • Post payments daily, • Bill, upload and correct claims in clearinghouse, • Status unpaid claims and patient accounts, • Balance and complete daily deposit, • Medical Billing and Direct Data Entry exp, Collections and all aspects of A/R cycle., • High School Graduation a must and some education/certifications in medical billing preferred, • Must be proficient in Word & Excel., • Experience in a medical clinic, medical billing, A/R, collections (from insurance companies & patients), insurance follow-up and coding & verification. Behavior Health a plus, • Team player attitude, energetic, able to multi-task, with a focus on excellent customer service are key., • Must be a self-starter with strong organizational skills., • Must be authorized to work in the United States

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carla Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Competitive salary, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Company parties, • Flexible schedule, • Signing bonus, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off My team currently includes an incredible office manager whos been with me for half of my agencys life shes experienced, organized, and keeps our office running smoothly. Alongside her are two fantastic team members who make the office a fun and friendly place for both customers and coworkers. Were currently looking to add one more person to our close-knit group. Our culture is relaxed but focused, centered on excellent customer service and teamwork rather than high-pressure sales. We take pride in maintaining our 5-star Google Review reputation and celebrate every positive review together. Mondays start with team meetings a mix of weekend catch-ups and business planning and we enjoy regular lunches, dinners, and even mini golf outings (families welcome!). Were very active in the community and participate in just about every local marketing event. After three decades, our name is well-known and well-loved in the area and Im proud to lead a team that represents that legacy with enthusiasm and care. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nancy Morris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionROLE DESCRIPTION: As a Customer Service Representative with Bill Singleton, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Agent Consuelo Santiago-Martinezs journey began with the inspiring work ethic and sacrifices of her immigrant parents from the Dominican Republic. Since joining State Farm alongside her husband in 2008, Consuelo has helped grow their business to three thriving offices. Passionate about serving her community, she is dedicated to helping families prepare for the unexpected and build generational wealth, while setting a strong example for her own children. Agent Santiago-Martinez is grateful for the opportunity to make a positive impact and empower others to achieve their dreams. ROLE DESCRIPTION: As a Customer Service Representative with Consuelo Santiago-Martinez State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Property & Casualty license (must have or be able to obtain). Bilingual Spanish preferred.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

The Whittingham Agencies is expanding rapidly after consecutive years of market growth.We are seeking motivated, coachable professionals looking for a career—not just a job.We partner with local businesses to provide no-cost employee benefit programs that protect families and strengthen companies.

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