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  • Support Engineer
    Support Engineer
    10 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • OTR Class A CDL Driver & Mover makes $15,000 p/month
    OTR Class A CDL Driver & Mover makes $15,000 p/month
    29 days ago
    Full-time
    Hackensack

    Hello Class A Driver! Check out this opportunity for high energy intelligent drivers! We are a small company located in Northern NJ with a fleet of 12 trucks and 12 moving trailers. Our drivers travel coast to coast and a trip can last anywhere between 12 to 25 days, depending on the route. We deliver Household Goods, which means our guys not only operate tractor trailers but they are also delivering household goods (boxes and furniture, etc.) to customers in their homes, - this job is NOT FOR EVERYONE. Driver must be skilled in handling and operating a tractor trailer but also BE FIT and able to perform PHYSICAL labor since the loads are being delivered into customer residences by hand. Most importantly, you need to have a friendly yet professional personality and BRAINS ;) For utilizing this combination of skills (moving and driving), experienced drivers average $500-$700 a day net. This is not too good to be true! None of the trips are being forced - we respect the driver's right for home time and desire to attend personal events. Drivers with experience in the moving industry - can start working right away after an orientation of 1-2 days! Experienced drivers with no moving industry background - WE CAN TRAIN YOU! We require a minimum of 2 years Class A CDL over the road driving experience. If you just graduated, please DO NOT APPLY! Please check back with us after you have acquired verifiable safe driving work history. Delivering with a tractor trailer in tight residential neighborhoods can be challenging. Training / orientation can take from 2 days to 2 trips depending on candidate's experience. While in training, expect $1200 net pay per week. If you find this interesting, please visit our website and check out the 10-minute informative video under the same page. We speak English, Spanish, Russian, Hebrew and Romanian! We are looking forward to hearing from you! Job Type: Full-time Pay: $2,500.00 - $3,500.00 per week Benefits: Paid toll fees Paid training Referral program Application Question(s): Have any experience in moving industry? Experience: CDL Class A: 2 years (Required) Work Location: On the road

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