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Triage Staffing is seeking a travel Respiratory Therapist for a travel job in Johnson City, New York. Job Description & Requirements • Specialty: Respiratory Therapist, • Discipline: Allied Health Professional, • Start Date: 12/29/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights Apply for specific facility details.Respiratory Therapist Triage Staffing Job ID #FP7NKMDW. Posted job title: Cardiopulmonary: Respiratory Therapy About Triage Staffing At Triage, we prefer to be real. Real about expectations—both ours and yours. Real about how a decision you make today could affect your tomorrows. Real about how compensation actually works. Real about how great—or grating—your next supervisor may be. Being real allows everyone at Triage to be ready. Ready to serve you with real honesty. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you. So you can be ready, too. We staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: • Competitive, custom pay packages, • One point of contact for both travelers and facilities (per division), • A reliable recruiter who's got your back throughout your entire assignment, • In-house compliance and accounting specialists, • A clinical liaison team available 24/7 to offer medical and professional support and career development, • A mentoring program that is run and managed by actual clinicians—yeah, you read that right, • And more (because of course there’s more) Are we the biggest? No. Are we the best? That’s rather subjective, but we’re trying to be. Will we work like hell to get you as close to your idea of heaven as possible? Yes. Yes, we will. Benefits: • Day One comprehensive, nationwide insurance plans for health, vision and dental and life—including a HSA option, • Day One 401(k) program with employer-matching contributions once eligible, • Facility cancelling protection—your time is money on and off-the-clock, • Guaranteed hours, • Weekly paychecks via direct deposit, • Earned vacation bonuses for time worked, • Paid holidays, • Employee assistance program (EAP)—your mental health is important, too, • Continuing education, certification and licensing reimbursement, • Workers comp—because accidents happen, • Top-rated professional liability insurance, • Company provided housing options, • Referral bonus—$750 in your pocket after they’ve completed a 13-week assignment

Triage Staffing is seeking a travel Medical Technologist for a travel job in Johnson City, New York. Job Description & Requirements • Specialty: Medical Technologist, • Discipline: Allied Health Professional, • Start Date: 01/05/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, nights Apply for specific facility details.MLT Triage Staffing Job ID #MAUMJKAW. Posted job title: Laboratory: Medical Laboratory Technician About Triage Staffing At Triage, we prefer to be real. Real about expectations—both ours and yours. Real about how a decision you make today could affect your tomorrows. Real about how compensation actually works. Real about how great—or grating—your next supervisor may be. Being real allows everyone at Triage to be ready. Ready to serve you with real honesty. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you. So you can be ready, too. We staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: • Competitive, custom pay packages, • One point of contact for both travelers and facilities (per division), • A reliable recruiter who's got your back throughout your entire assignment, • In-house compliance and accounting specialists, • A clinical liaison team available 24/7 to offer medical and professional support and career development, • A mentoring program that is run and managed by actual clinicians—yeah, you read that right, • And more (because of course there’s more) Are we the biggest? No. Are we the best? That’s rather subjective, but we’re trying to be. Will we work like hell to get you as close to your idea of heaven as possible? Yes. Yes, we will. Benefits: • Day One comprehensive, nationwide insurance plans for health, vision and dental and life—including a HSA option, • Day One 401(k) program with employer-matching contributions once eligible, • Facility cancelling protection—your time is money on and off-the-clock, • Guaranteed hours, • Weekly paychecks via direct deposit, • Earned vacation bonuses for time worked, • Paid holidays, • Employee assistance program (EAP)—your mental health is important, too, • Continuing education, certification and licensing reimbursement, • Workers comp—because accidents happen, • Top-rated professional liability insurance, • Company provided housing options, • Referral bonus—$750 in your pocket after they’ve completed a 13-week assignment

Triage Staffing is seeking a travel nurse RN Med Surg for a travel nursing job in Johnson City, New York. Job Description & Requirements • Specialty: Med Surg, • Discipline: RN, • Start Date: 01/08/2026, • Duration: 12 weeks, • 40 hours per week, • Shift: 8 hours, nights Apply for specific facility details.Med Surg RN Triage Staffing Job ID #P44N4KMM. Posted job title: Nursing: Med/Surg About Triage Staffing At Triage, we prefer to be real. Real about expectations—both ours and yours. Real about how a decision you make today could affect your tomorrows. Real about how compensation actually works. Real about how great—or grating—your next supervisor may be. Being real allows everyone at Triage to be ready. Ready to serve you with real honesty. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you. So you can be ready, too. We staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: • Competitive, custom pay packages, • One point of contact for both travelers and facilities (per division), • A reliable recruiter who's got your back throughout your entire assignment, • In-house compliance and accounting specialists, • A clinical liaison team available 24/7 to offer medical and professional support and career development, • A mentoring program that is run and managed by actual clinicians—yeah, you read that right, • And more (because of course there’s more) Are we the biggest? No. Are we the best? That’s rather subjective, but we’re trying to be. Will we work like hell to get you as close to your idea of heaven as possible? Yes. Yes, we will. Benefits: • Day One comprehensive, nationwide insurance plans for health, vision and dental and life—including a HSA option, • Day One 401(k) program with employer-matching contributions once eligible, • Facility cancelling protection—your time is money on and off-the-clock, • Guaranteed hours, • Weekly paychecks via direct deposit, • Earned vacation bonuses for time worked, • Paid holidays, • Employee assistance program (EAP)—your mental health is important, too, • Continuing education, certification and licensing reimbursement, • Workers comp—because accidents happen, • Top-rated professional liability insurance, • Company provided housing options, • Referral bonus—$750 in your pocket after they’ve completed a 13-week assignment

Triage Staffing is seeking a travel Audiologist for a travel job in Johnson City, New York. Job Description & Requirements • Specialty: Audiologist, • Discipline: Therapy, • Start Date: 01/05/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, nights Apply for specific facility details.Audiology Triage Staffing Job ID #X3NEHN6D. Posted job title: Rehab: Audiology About Triage Staffing At Triage, we prefer to be real. Real about expectations—both ours and yours. Real about how a decision you make today could affect your tomorrows. Real about how compensation actually works. Real about how great—or grating—your next supervisor may be. Being real allows everyone at Triage to be ready. Ready to serve you with real honesty. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you. So you can be ready, too. We staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: • Competitive, custom pay packages, • One point of contact for both travelers and facilities (per division), • A reliable recruiter who's got your back throughout your entire assignment, • In-house compliance and accounting specialists, • A clinical liaison team available 24/7 to offer medical and professional support and career development, • A mentoring program that is run and managed by actual clinicians—yeah, you read that right, • And more (because of course there’s more) Are we the biggest? No. Are we the best? That’s rather subjective, but we’re trying to be. Will we work like hell to get you as close to your idea of heaven as possible? Yes. Yes, we will. Benefits: • Day One comprehensive, nationwide insurance plans for health, vision and dental and life—including a HSA option, • Day One 401(k) program with employer-matching contributions once eligible, • Facility cancelling protection—your time is money on and off-the-clock, • Guaranteed hours, • Weekly paychecks via direct deposit, • Earned vacation bonuses for time worked, • Paid holidays, • Employee assistance program (EAP)—your mental health is important, too, • Continuing education, certification and licensing reimbursement, • Workers comp—because accidents happen, • Top-rated professional liability insurance, • Company provided housing options, • Referral bonus—$750 in your pocket after they’ve completed a 13-week assignment

Triage Staffing is seeking a travel CT Technologist for a travel job in Johnson City, New York. Job Description & Requirements • Specialty: CT Technologist, • Discipline: Allied Health Professional, • Start Date: 12/29/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights Apply for specific facility details.CT Tech Triage Staffing Job ID #PYY769PN. Posted job title: Radiology: CT Tech About Triage Staffing At Triage, we prefer to be real. Real about expectations—both ours and yours. Real about how a decision you make today could affect your tomorrows. Real about how compensation actually works. Real about how great—or grating—your next supervisor may be. Being real allows everyone at Triage to be ready. Ready to serve you with real honesty. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you. So you can be ready, too. We staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: • Competitive, custom pay packages, • One point of contact for both travelers and facilities (per division), • A reliable recruiter who's got your back throughout your entire assignment, • In-house compliance and accounting specialists, • A clinical liaison team available 24/7 to offer medical and professional support and career development, • A mentoring program that is run and managed by actual clinicians—yeah, you read that right, • And more (because of course there’s more) Are we the biggest? No. Are we the best? That’s rather subjective, but we’re trying to be. Will we work like hell to get you as close to your idea of heaven as possible? Yes. Yes, we will. Benefits: • Day One comprehensive, nationwide insurance plans for health, vision and dental and life—including a HSA option, • Day One 401(k) program with employer-matching contributions once eligible, • Facility cancelling protection—your time is money on and off-the-clock, • Guaranteed hours, • Weekly paychecks via direct deposit, • Earned vacation bonuses for time worked, • Paid holidays, • Employee assistance program (EAP)—your mental health is important, too, • Continuing education, certification and licensing reimbursement, • Workers comp—because accidents happen, • Top-rated professional liability insurance, • Company provided housing options, • Referral bonus—$750 in your pocket after they’ve completed a 13-week assignment

Job Description As a Reinsurance Consultant, you will be responsible for providing expert guidance and support to the Reinsurance Department in preparation for and implementing a new reinsurance system. This position is primarily responsible for advising, validating, and training staff for a successful transition. Responsibilities may include providing technical assistance for resource management, based on department needs. SML supports remote work for AL, AZ, CT, FL, GA, IL, IA, MA, MN, NY, NJ, NC, OH, PA and TX. If you are interested in this position, but don’t live near Binghamton, NY, this may be an opportunity for you! Description of Duties & Responsibilities of a Reinsurance Consultant: • Experience in an insurance industry preferred., • Provide expert guidance through the transition to a new reinsurance system, ensuring a seamless migration and minimal disruption to business operations., • Evaluate any gaps in resources required for transitioning to the new platform and recommend appropriate solutions., • Develop and deliver comprehensive training for staff, equipping team members with the knowledge and skills needed to use the new platform effectively., • Provide ongoing technical assistance and support, addressing system-related challenges and helping resolve issues as they arise., • Advise management on improving transition process and support a timely, successful transition to the new platform., • Provide ongoing advisory support on regulatory compliance, market developments, and risk management best practices., • Provide support for the processing of reinsurance deliverables as needed., • Other duties and responsibilities as needed or assigned by management.Required skills & experience of a Reinsurance Consultant:, • Minimum of 10 years of related experience., • Minimum of 3 years of management experience., • A high level of understanding of Reinsurance Agreements is required., • Understanding of life insurance, contract terms, and products are required., • Familiarity with net amount, at risk formulas, and retrocession practices are required., • Knowledge of tax implications of reinsurance transactions is required., • Experience with Quasar/R2 or TIE is required., • Advanced proficiency in Java or coding is strongly preferred., • Working knowledge of SQL, VBA, Access and Power BI is preferred., • A Fellow, Life Management Institute or an Associate, Reinsurance Administration designations are preferred., • A CPA, FSA, CLU or other related professional designations may be helpful., • Intermediate knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Must be dependable. Education Required: Bachelors degree in business, accounting or a related field required. The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters .

Triage Staffing is seeking a travel Audiologist for a travel job in Johnson City, New York. • Specialty: Audiologist, • Discipline: Therapy, • Start Date: 12/29/2025, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, nights Apply for specific facility details.Audiology Triage Staffing Job ID #X3NEHN6D. Posted job title: Rehab: Audiology At Triage, we prefer to be real. Real about expectations—both ours and yours. Real about how a decision you make today could affect your tomorrows. Real about how compensation actually works. Real about how great—or grating—your next supervisor may be. Being real allows everyone at Triage to be ready. Ready to serve you with real honesty. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you. So you can be ready, too. We staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: • Competitive, custom pay packages, • One point of contact for both travelers and facilities (per division), • A reliable recruiter who's got your back throughout your entire assignment, • In-house compliance and accounting specialists, • A clinical liaison team available 24/7 to offer medical and professional support and career development, • A mentoring program that is run and managed by actual clinicians—yeah, you read that right, • And more (because of course there’s more) Are we the biggest? No. Are we the best? That’s rather subjective, but we’re trying to be. Will we work like hell to get you as close to your idea of heaven as possible? Yes. Yes, we will. Benefits: • Day One comprehensive, nationwide insurance plans for health, vision and dental and life—including a HSA option, • Day One 401(k) program with employer-matching contributions once eligible, • Facility cancelling protection—your time is money on and off-the-clock, • Guaranteed hours, • Weekly paychecks via direct deposit, • Earned vacation bonuses for time worked, • Paid holidays, • Employee assistance program (EAP)—your mental health is important, too, • Continuing education, certification and licensing reimbursement, • Workers comp—because accidents happen, • Top-rated professional liability insurance, • Company provided housing options, • Referral bonus—$750 in your pocket after they’ve completed a 13-week assignment

Job Description As an Associate Accountant, you will post journal entries, update financial statements, prepare monthly financial reports for subsidiaries, and completes variance reconciliations. This position is also responsible for updating financial records via accounting software and support to Accountants. This is a hybrid eligible position with remote work consideration. This position may require planned visits to a Company office. Description of Duties & Responsibilities: • Assist with the preparation of various tax forms, including sales tax returns, premium and municipal tax returns, and state tax forms for parent, subsidiaries and non-profit., • Assist with preparation of financial statement exhibits for budgeting, forecasting, planning, and statutory reporting., • Create general ledger entries and reconcile various general ledger accounts. Prepare bank reconciliations and assist in daily banking transactions., • Post invoices and other transactions in subsidiary accounting software using information from the revenue system to ensure that records are posted timely and accurately., • Assist team in researching accounting variances and working with various departments to correct accounting entries. Assist accountant in developing supporting documentation for external sources as needed., • Input new assets into fixed asset software, record asset amortization and depreciation and reconcile balances to the general ledger., • Special projects as needed or assigned. Required Skills & Experience: • Minimum of 1 year of experience in Accounting is required. Internship experience may be considered., • Knowledge of GAAP accounting is required., • Experience in insurance accounting preferred., • Experience in public accounting preferred., • Experience with accounting software (especially Quickbooks) is preferred., • Advanced proficiency with Microsoft Excel., • Intermediate proficiency with Microsoft Word., • Excellent verbal and written communications skills., • Strong analytical problem-solving skills., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to perform work accurately and thoroughly. Education Required: Bachelor’s Degree in Accounting is required. Pay Range: $24.32 to $31.29 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters:

Job Description As a Product Compliance Analyst, you will be responsible for developing, evaluating, interpreting regulatory requirements and statutes, and preparing simple to complex product and regulatory filings for state and compact submission. SML supports remote work for AL, AZ, CT, FL, GA, IL, IA, MA, MN, NY, NJ, NC, OH, PA and TX. If you are interested in this position, but don’t live near Binghamton, NY, this may be an opportunity for you! Description of Duties & Responsibilities of a Product Compliance Analyst: • Draft policy forms/pages that are compliant for New York State, the Compact and state specific requirements. Route proof read drafts for approval/changes and track status. Assemble and transmit filings and related correspondence., • Review, interpret and analyze regulations to determine any required actions. Make recommendations for changes based on analysis. Summarize, compile and communicate information as needed., • Track and update filing and approval status, verify accuracy and completion and report to management, notify external departments of necessary changes, respond to requests for copies of information., • Prepare yearly filings for Illustration Actuary, portions of NYS Market Conduct Report, and Exempt States., • Verify accuracy of Model Advance and production cases., • Other duties as needed or assigned by management. Required Skills & Experience of a Product Compliance Analyst: • 3-5 years experience in Insurance required., • Experience in a law firm preferred., • Intermediate knowledge of Microsoft Office Suite required., • Excellent written and verbal communication skills., • Excellent analytical skills, • Excellent data entry skills., • Excellent organizational skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload. Education Required: Bachelors Degree in Business or a related field required. Pay Range: $25.48 to $30.00 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters:

Job Description As a Policy Service Associate, you will be responsible for providing customer service to individual clients of the company while ensuring compliance with all applicable regulatory guidance. SML supports remote work for NY, PA, NJ, MA, AL, FL, TX, OH, MN, IN, GA, AZ and NC. This position cannot be performed in the City of New York. If you are interested in this position, but don’t live near Binghamton, NY, this may be an opportunity for you! The level and pay rate for this position will be determined based on factors including relevant skills, experience and other qualifications. Description of Duties & Responsibilities: • Process absolute and collateral assignments and releases, beneficiary changes, reinstatements, face amount reductions, classification changes, rate reductions and reduced paid up processing, policy reprojections and other general service requests., • Confer with Agents and customers by telephone and written correspondence relative to post issue service requests and questions., • Assist on phones at peak call times., • Minimum of 3 years experience in Customer Support., • Experience in accounting or bookkeeping preferred., • Experience in an insurance industry preferred., • Fluency in Spanish is a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to adapt to change and work under pressure., • Ability to take care of both internal and external customers needs., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to multitask., • Demonstrated ability to take on increasing levels of responsibility required., • Must be dependable. Education Required: Associates degree in business or a related field required. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer This position can or will be performed in the State of New York, not including the City of New York Pay Range: $18.57 to $20.07 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Job Description As a Financial Accounting Specialist, you will be responsible for obtaining, assembling, evaluating, interpreting, recording and analyzing financial data. This position will also provide assistance to Treasury Operations and backup support for payroll processing as needed. Hybrid position, with regular visits to the Binghamton Home Office. Description of Duties & Responsibilities of a Financial Accounting Specialist: • Process all vendors payments and assign to correct general ledger accounts., • Process all employee and agent reimbursement vouchers for travel and other business related expenses., • Maintain compliance with Company guidelines, and confidentiality of sensitive requests. Formulate appropriate, compliant solutions to resolve any discrepancies., • Oversee Company purchase card program with JP Morgan Chase. Responsible for user administration and changes to online SmartData system. Review monthly reports prepared by cardholders for accuracy and appropriate approvals. Follow up with individuals on missing reports., • Review monthly accounting transactions for accuracy. Perform any necessary correcting entries. Follow up with internal departments regarding unbudgeted items., • Notify appropriate personnel of any changes to vendor information. Obtain proper information for new accounts payable vendors, including W-9s. Review all vendor 1099-NEC and1099-MISC forms for accuracy., • Reconcile general ledger accounts including pre-paid, receivables, and special accounts for charity events., • Perform annual review of all vendor payments for accurate 1099 reporting in compliance with IRS regulations., • Review audit documentation and departmental procedures for necessary changes. Review internal controls and make suggestions where needed. Gather and review documentation for internal and external auditors., • Track Company credit card charges, including payment discrepancies, refunds, returns and miscellaneous charges., • Disburse petty cash and provide accounting related to reimbursement of expenses., • Assist Treasury Operations with processing bank deposits and inputting ACH or releasing with bank software., • Provide backup support for payroll processing as needed., • Assist with special projects as needed or assigned by management. Required Skills & Experience of a Financial Accounting Specialist: • 3 to 5 years of related experience required., • Experience with software interfaces, and online banking systems is required., • Experience with accounts payable processing, and general ledger reconciliations is required., • Experience with budgets is preferred., • Intermediate knowledge of Microsoft Office Suite required., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to operate general office equipment., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload. Education Required: Associates degree in Accounting required. Bachelors degree in Accounting preferred. Pay Range: $20.26 to $26.10 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters:

Job DescriptionDescription: Overview: Support Service Specialists support credit union operations by monitoring various reports, using analytics and accounting information to ensure compliance, accuracy and authenticity of member account information. Receive incoming calls and provide prompt, accurate service to members, by assisting with a variety of financial transactions and cross-selling opportunities that meet the members needs The essential duties of this postion may be performed in part as assigned by manager or in totality based on the needs of the department and team coverage. Essential Functions and Responsibilities: • Receive incoming calls from members, process financial transactions on member accounts as requested by the member. Process member inquiries, complaints and issues by providing requested information, redirecting the member to the appropriate person/department or resolve the issue., • Review and respond timely to member written correspondence via online banking, email and mailed requests., • Analyze various reports daily, weekly or monthly or on assigned intervals to ensure compliance, member data security and processing accuracy. Report review may include but not limited to: Ticking Reports for ATM and debit card transactions; fraud alerts; debit card alerts; debit card re-issues; person-to-person and account-to-account reports, core account and card reports, ATM deposit reports, bill payment and picture pay reports; and remote deposit capture data., • At a minimum of twice daily, check for incoming wire transfers and process accordingly., • Process Skip Pays daily to ensure timeliness and avoid processing errors., • Review and audit eDeposit a minimum of twice daily for compliance and necessary adjustments., • Receive and post time-sensitive ACH files each morning and afternoon within specified timeframes and guidelines., • Analyze data to ensure protection from fraud: suspicious activity, transactions, adjustments and chargebacks. Assist members with the resolution process., • Achieve quarterly individual, team and business goals for new checking accounts and expense efficiency as established. Present and cross sell GHS products and services to best meet member needs; if necessary refer to the appropriate department or teammate., • Process deposit returns/chargebacks to member accounts., • Resolve problems or discrepancies concerning member accounts; if appropriate suggest other products and services to meet their needs and resolve issues. If needed, refer them to appropriate office or staff., • Process member mail deposits. Handle address change requests for host system, GHS software systems and maintain files on address changes and undeliverable mail; flag accounts for invalid address as needed., • Perform other duties as assigned Performance Measurement: Performance will be measured on tangible measurable objectives noted above and as assigned as well as demonstrated skills and behaviors. • Achievement of personal, team and business goals as established., • Will be measured on adherence and compliance with credit union procedures as outlined in GHS Internal Control Policy. This includes but is not limited to: accurate transactions and all processes and steps outlined in internal controls., • Member interactions based on observations and feedback., • Timely and successful completion of assignments and training., • Personal and professional development initiatives taken and as assigned., • Adherence to company policies, procedures and confidentiality of employee and member information., • Respond to internal and external correspondence within 24 hours. Answer telephone calls within three rings and respond to all messages within two hours. Follow through. Ownership and accountability., • Support the GHS Brand and community awareness with support of GHS initiatives on site and through volunteer activities., • Responsiveness to internal and external correspondence and inquiries. Maintain a professional work environment and business like appearance. Requirements: Knowledge, Skills and Abilities: Experience: Must have a minimum of six months previous teller, cashier or similar related work history that includes sales, customer service and cash handling skills. Previous person to person, call center or office phone experience preferred. Education: A high school education or GED is required plus the required experience is required. An Associate Degree is preferred. Interpersonal: Engaging, personable individual who is committed to providing the highest level of service to our members. This position involves contact with others inside and outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Must demonstrate clear verbal and written communication. Knowledge of credit union product and services. Other Skills: Must be able to operate a 10-key calculator or keypad on keyboard. Computer skills to include Internet research, typing, data entry and knowledge of Microsoft Office applications. Must be quality focused, organized and have the ability to multi-task. Must have the ability to handle high call volumes and sensitive and confidential information. Must have exceptional conversational and problem solving skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walk, reach, stoop, kneel, crouch or squat and use the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employees are required to contribute to positive work environment and demonstrate the credit union brand of “The Relationship of a Lifetime” by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change.