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Job Description: • Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations. Responsibilities :- Incident Management & Resolution: • Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager., • Perform triage and assignment of site alerts/incidents., • Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely., • Adhering to SLAs agreed in the Scope, • ITIL Processes awareness and adhering to ITIL process workflow. Site Operations & Preventive Maintenance: • Conduct daily site walkthroughs and routine checks., • Maintain site-specific knowledge base and update manuals., • Performs routine maintenance and preventive checks to ensure the health of critical IT systems, • Assist in planned change management activities requiring on-site presence. Collaboration & Communication: • Bridge between L2/L3 support teams and business stakeholders., • Engage and escalate IT issues impacting business operations., • Coordinate and shadow dispatch engineers during work completion., • Reporting to the Track Lead / Team Lead at Site, • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to, • resolve those problems, • Troubleshooting technical issues, • Attends operations related meetings., • Site review & meetings with site SPOC., • Meetings with vendors, OEMs on open actions, • Project support meetings Required Skills / Qualifications: • Minimum 5-77yrs hands on dedicated experience as deskside/Onsite support/local IT engineer, • Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills., • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices, • Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations., • ServiceNow for SLA tracking and ticket management., • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc), • Hands on experience in handling Data center hardware., • Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology., • Strong Customer service skills, • Able to handle unforeseen situations., • Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Additional Responsibility • Might need to travel to other sites based on demand and requirements., • On-call requirement for P1/Urgent issues outside regular support hours (local business hours)., • Handle operations and customer requirements as per process and agreed SOW., • Possible rotational shifts. Soft Skills • Excellent communication and conversation skills (Verbal and Written), • Coordination with HCL internal teams, stakeholders, and vendors, • Good documentation skills, • Good working knowledge of MS OFFICE, • Should have a great customer handling skill, • Can drive HCL’s value and its methodology, • Ability to adjust to evolving processes HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job ID: 570925589 Location: 1111 Stewart Avenue, Bethpage, NY 11714 About Lightpath Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures. As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability. To support that growth, we're building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes. We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last. Job Summary The Account Manager will play a critical role within the Lightpath Sales Organization. The successful candidate will team with Account Executives and Sales Leadership to serve the needs of our largest customers to ensure they are positioned to be highly responsive in developing and presenting our solutions. Duties and Responsibilities The Account Manager working in conjunction with the Sales Teams will further sales through various activities including but not limited to the following: • Partner and complement Account Executives to better serve the needs of our customers., • Proactively communicate with our clients and act as a liaison within Lightpath., • Support customers with transactional quote requests below 1,000 Mbps., • Correspond with customer accounts to write and coordinate move, add, change, and disconnect orders., • Support Account Executives and Sales Management with general requests in support of customers., • Expand and deepen relationships within our largest accounts with the purpose of accelerating sales and improving the overall customer experience., • Aid in facilitating the distribution of any required monthly customer reporting., • Interact effectively as a team member within the Sales organization to support achievement of sales objectives., • Work in and contribute to an atmosphere of trust and integrity with fellow employees to ensure the company's overall success., • Work within all company guidelines and proactively seek the advice and assistance of your supervisor whenever needed., • Consistently and completely utilize our CRM Tool, (Salesforce.com) and enter all sales related activity in accordance with the sales methodology into the system daily., • Consistently strive to meet revenue objectives as outlined for the role., • Any other duties as assigned. Qualifications • Candidates must be high energy individuals who are willing to be an integral part of a growing professional sales organization., • Ability to multi-task, prioritize and organize effectively in a fast-paced demanding environment and be highly responsive to customers., • Ability to work well under pressure., • Ability to work independently and with others., • Strong professional verbal and written communication skills., • Strong people and relationship management skills., • Strong negotiation, problem solving and analytical skills., • Strong Computer Skills are required for development of complex customized proposals and RFI/P responses etc., • Minimum 2 years in telecom/ cable industry in support of sales preferred., • Minimum 4 years in customer facing position preferred., • College degree or relevant experience., • Satisfactory driver's license & dependable transportation., • Ability to travel as needed. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. The anticipated pay for this position is $75,000 to $175,000 annually, which reflects a good-faith estimate of what we may offer at the time of the posting, inclusive of base salary and commission incentive pay. Commission is tied to individual and/or company performance. Base salary will be determined on various factors, including geographic location (such as New York City, Long Island or White Plains) as well as relevant experience. A comprehensive benefits package is offered as well, including medical, dental, vision, 401(k), paid time off, and more.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team. In this role, you will own and drive the evolution of our customer-facing identity solution, built on the Okta platform. The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM), along with outstanding leadership skills and a passion for delivering secure and seamless software. You will be responsible for the identity technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives. • Lead effective brainstorming sessions to generate innovative ideas and solutions, • Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams, • Establish and gain acceptance for technology roadmaps aligned with product roadmaps, • Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities, • Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately, • Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making, • Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery, • Thoroughly vet and refine requirements to clearly articulate their intent, • Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance, • Consistently communicate with stakeholders about expectations, • Build, lead, and improve a successful team of software engineers, • Feedback and Development: Provide candid and empathetic feedback across all levels, fostering a culture of growth and development, • Proactively build strong relationships with product, design, and business/operations counterparts within and across teams, • Articulate the financial benefits and costs of capabilities, incorporating this information into decision-making, • Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists, • Bachelor's Degree in Computer Science or a related field, • Minimum of seven years of professional software development experience, including 3+ years in a leadership role, • Proven, hands-on experience designing and implementing solutions using the Okta platform, including its APIs, Universal Directory, authentication policies, and lifecycle management features (e.g., Workflows, Hooks), • Strong architectural understanding of Customer Identity and Access Management (CIAM) systems, covering topics like user registration flows, social login, progressive profiling, and consent management, • Deep knowledge of modern security practices and their implementation, such as Multi-Factor Authentication (MFA), adaptive authentication, passwordless flows (e.g., WebAuthn/FIDO2), and secure session management, • Experience in at least one modern programming language (e.g., Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards, • Experience owning the operational health of a critical, 24/7 service, including defining monitoring and service-level objectives (SLOs), managing incident response, and serving as an escalation point in partnership with SRE or Operations teams, • Strong technical background in relevant technologies (e.g., Okta, Go, Java, cloud platforms, CI/CD), • Proven ability to lead and inspire engineering teams, foster collaboration, and drive results, • Excellent verbal and written communication skills, with the ability to tailor communication to different audiences, • Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex challenges, • Experience managing software development projects, including scoping, planning, and execution, • Experience working in an Agile development environment, • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $133,661.00- $219,586.00 / year. The starting payrate/range at time of hire for this position in Texas is $111,384.00 - $182,988.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Job ID: 587668641 Location: 1111 Stewart Avenue, Bethpage, NY 11714 About Lightpath Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures. As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability. To support that growth, we're building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes. We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last. Job Summary The Senior Service Delivery Project Manager (Senior SDPM) will function as the Single Point of Contact for the Sales Team and Customer regarding all facets of the service delivery and order fulfillment phase, and, at times, may be involved in some pre-order planning. The Senior SDPM will be responsible for facilitating and manage the overall order fulfillment process; from order entry to service installation in order to ensure an efficient, effective service delivery experience for the customer and Sales team. The Senior SDPM can handle multiple, concurrent, complex service orders, multi-site projects, and coordinated customer infrastructure deployments. Typically, the Senior SDPM will be involved in initial order deployments of new products & services. Many of the customers supported by the Senior Service Delivery Project Manager are high profile/strategic customers. Furthermore, the Senior SDPM may provide direction to other team members, and function as a SME (subject matter expert) when representing the organization in cross functional teams, system deployments, and UAT. Responsibilities • Ability to analyze data, trends or obstacles to customer requirements and propose/consider/persuade alternate solutions or methods of implementation., • Validate service order information to ensure accuracy and continuity with product model. Ensure applicable revisions are within scope of project and do not impact customer commitment., • Extensive Knowledge of all telephony technologies, including, but not limited to, Ethernet and TDM., • Solid knowledge of Voice over IP (VoIP) services., • Knowledge of Cisco, and Ciena component capabilities as well as cabling configurations in LAN/WAN environment required to support host of Ethernet solutions in customer premise and data centers., • Knowledge of routing / switching equipment as well as protocols such as TCPIP, SIP, SCCP., • Ability to comprehend customer requirements and propose solutions based on product model and supported technologies., • Understanding of network infrastructure and application of how related product models can meet customer requirements., • Participates in special projects and performs other duties as assigned., • Create and execute detailed project implementation plans and revise as appropriate to meet dynamic customer needs and requirements., • Responsible for all aspects of implementation plan and overall project success., • Manage all day-to-day operational aspects of project and scope., • Negotiate project schedule, deliverables, and scope with customer, sales and internal cross functional operational support organizations, including Circuit Design, Network Engineering, Field Operations, and Outside Plant., • Single Point of Contact regarding all facets of service delivery., • Lead internal teams/task forces. Manage regularly schedule status meetings with internal and external vendors, stakeholders and Customer., • Resolve and/or escalate issues in a timely fashion or Anticipate before the issue impacts project schedule and/or scope., • Ensure all required equipment, construction, permits, vendors, and customer readiness is in place to ensure a successful service implementation. Qualifications • Minimum 6 years of Service Delivery experience in a telecommunications environment., • Minimum of 3 years of project management experience., • Extensive knowledge of telecommunication services and order management., • Strong understanding of Project management techniques, processes, and project scheduling tools., • College degree or relevant experience., • CAPM, PMP Certification preferred., • CCNA, CCENT CCVP and CCNP Certifications are a plus., • Ability to travel when needed. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $100,000 - $115,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. Reporting to the Engineering Manager, the SQE II QA Automation Engineering for mobile products will participate as part of a highly skilled software development team to accelerate the automation of our mobile products' end-to-end testing capabilities (both iOS and android). We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast! • Contribute to our software development tools roadmap accelerating our development teams., • Automate our end-to-end testing capabilities across all products including broadband, video, customer support and technician support tools to 80% automated test coverage., • Develop and maintain automated test scripts and frameworks (in Java or Python) to enhance testing efficiency and coverage.Implement appropriate tools for automation., • Introduce capabilities to do effective A/B testing of releases across test populations., • Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster., • Contribute to a structured knowledge base (Atlassian Confluence) that allows teams to create, maintain and extend documentation for all our developer tools and processes., • Implement tools to identify, document and track software defects (Qase/Jira).Work closely with the development teams to resolve issues and ensure timely fixes., • Lead process improvement initiatives to enhance testing practices, tools, and metrologies., • Implement tools to monitor and report on key quality metrics including defect rates, test coverage and test execution progress.Ability to make/maintain API suites a must!, • Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks., • Use prototypes and proof of concepts as the primary tool for deep and detailed explorations of architecture and software designs., • Go-to advocate for automation in the organization., • Continue to make Optimum a Developer Friendly Environment., • Bachelor's degree in computer science or related field or equivalent experience, • Minimum 5 years of experience in software development, automation, and tools with at least 3 years experience in mobile automation, • Proficiency in variety of programming languages (Python or Java is a must, JS or Go is a nice to have), • Experience with Google cloud or Amazon Web Services and their capabilities, • Thorough understanding of software methodologies and DevOps practices, • Experience with the implementation and optimization CI/CD Pipelines, • Experience with the automation of test cases, • Good intuition for software design, actively looking to learn from other teams and projects, • Experience with data formats and locality with performance considerations, • Demonstrated experience solving performance and data issues by applying experience/knowledge, • Completely comfortable working with live production systems, debugging issues and taking careful actions with protections against damage, • Contributes to establishing and maintaining corporate policies related to technology, • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$100,246.00-$164,689.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a highly experienced and visionary Manager ofSoftware Engineering to lead and inspire our talented front-end engineering team.The ideal candidate possesses a strong technical background in service-based architecture,outstanding leadership skills,and a passion for delivering innovative software solutions for Frontend applications (Mobile and Web). In this role, you will lead the development and execution of our technology roadmap to create the most scalable and optimized Frontend services for our customers and field technicians. You will collaborate with cross-functional teams and ensure the delivery of high-quality products that meet both customer needs and business objectives. • Lead and mentor a team of software engineers, encouraging learning, innovation, and collaboration., • Continue to make Optimum a friendly environment., • Owns 2+ scrums with accountability for the results., • Go-to advocate for Frontend services in the organization., • Prioritize and eliminate technical debt., • Use prototypes and proof of concepts as the primary for deep and detailed explorations of architecture and software designs., • Set the technical direction for Frontend services, applying best practices and innovative solutions., • Identify and drive process improvements to enhance the software development lifecycle., • Ensure high-quality, maintainable, and secure code across repositories., • Design and deliver scalable, reliable, and secure software solutions that align with technical and business goals., • Lead the development and maintenance of APIs for mobile and web applications., • Ensure smooth communication and teamwork between engineering, product, and business teams., • Set clear goals, provide feedback, and promote a growth-oriented culture., • Minimum 8 years of professional software development experience,including 3+ years in a leadership role., • Bachelor's degree incomputer science or a related field., • Comfortable working with live production systems, debugging issues, and taking careful actions with protection against damage., • Experience working in an Agile development environment., • Experience managing software development projects,including scoping,planning,and execution., • Strong analytical and problem-solving skills,with a focus on finding creative solutions to complex challenges., • Excellent verbal and written communication skills,with the ability to tailor communication to different audiences., • Proven ability to lead and inspire engineering teams,foster collaboration,and drive results., • Experience with Google cloud and its capabilities., • Proficiency in programming languages (Go and Java)., • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our_for further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $133,661.00 - $219,586.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team. In this role, you will own and drive the evolution of our customer-facing identity solution, built on the Okta platform. The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM), along with outstanding leadership skills and a passion for delivering secure and seamless software. You will be responsible for the identity technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives. • Lead effective brainstorming sessions to generate innovative ideas and solutions., • Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams., • Establish and gain acceptance for technology roadmaps aligned with product roadmaps., • Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities., • Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately., • Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making., • Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery., • Thoroughly vet and refine requirements to clearly articulate their intent., • Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance., • Consistently communicate with stakeholders about expectations., • Build, lead, and improve a successful team of software engineers., • Feedback and Development: Provide candid and empathetic feedback across all levels, fostering a culture of growth and development., • Proactively build strong relationships with product, design, and business/operations counterparts within and across teams., • Articulate the financial benefits and costs of capabilities, incorporating this information into decision-making., • Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists., • Bachelor's Degree in Computer Science or a related field., • Minimum of seven years of professional software development experience, including 3+ years in a leadership role., • Proven, hands-on experience designing and implementing solutions using the Okta platform, including its APIs, Universal Directory, authentication policies, and lifecycle management features (e.g., Workflows, Hooks)., • Strong architectural understanding of Customer Identity and Access Management (CIAM) systems, covering topics like user registration flows, social login, progressive profiling, and consent management., • Deep knowledge of modern security practices and their implementation, such as Multi-Factor Authentication (MFA), adaptive authentication, passwordless flows (e.g., WebAuthn/FIDO2), and secure session management., • Experience in at least one modern programming language (e.g., Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards., • Experience owning the operational health of a critical, 24/7 service, including defining monitoring and service-level objectives (SLOs), managing incident response, and serving as an escalation point in partnership with SRE or Operations teams., • Strong technical background in relevant technologies (e.g., Okta, Go, Java, cloud platforms, CI/CD)., • Proven ability to lead and inspire engineering teams, foster collaboration, and drive results., • Excellent verbal and written communication skills, with the ability to tailor communication to different audiences., • Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex challenges., • Experience managing software development projects, including scoping, planning, and execution., • Experience working in an Agile development environment., • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience.The starting pay rate/range at time of hire for this position in the posted location is $133,661 - $190,944 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. Reporting to the Engineering Manager, the SDE II DevOps Toolchain will participate as part of a highly skilled software development team to build the tools, processes and automation frameworks that will improve productivity, drive efficiency, and ensure the quality and reliability of our software products.We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast! • Contribute to our software development tools strategy accelerating our development teams., • Execute on the implementation of our tools roadmap that includes an CI/CD pipeline that will be leveraged by the software development teams across the organization to support our broadband, video, mobile and customer support applications., • Implement tools to identify, document and track software defects. Work closely with the development teams to resolve issues and ensure timely fixes., • Introduce capabilities to do effective A/B testing of releases across test populations., • Lead process improvement initiatives to enhance testing practices, tools, and metrologies., • Implement tools to monitor and report on key quality metrics including defect rates, test coverage and test execution progress. Analyze metrics to identify areas for improvement., • Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster., • Use and customize out of the box tools to instrument and monitor systems., • Contribute to a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes., • Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks., • Use prototypes and proof of concepts as the primary tool for deep and detailed explorations of architecture and software designs., • Go-to advocate for developer tools in the organization., • Continue to make Optimum a Developer Friendly Environment., • Bachelor's degree in computer science or equivalent, • Minimum 3-5 years of experience in software development, automation, and tools., • Proficiency in variety of programming languages (Python, Java, C#), • Experience with Google cloud or Amazon Web Services and their capabilities., • Thorough understanding of software methodologies and DevOps practices., • Experience with the implementation and optimization CI/CD Pipelines., • Experience with the automation of test cases., • Good intuition for software design, actively looking to learn from other teams and projects., • Experience with data formats and locality with performance considerations., • Demonstrated experience solving performance and data issues by applying experience/knowledge., • Completely comfortable working with live production systems, debugging issues and taking careful actions with protections against damage., • Contributes to establishing and maintaining corporate policies related to technology., • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $100,246.00 - $164,689.00 / year. The starting payrate/range at time of hire for this position in Plano, TX is $83,538.00 - $137,241.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a talented Front-End UI Developer with 5 to 7 years of experience to join our team and play a key role in developing high-impact, user-facing applications. You will be responsible for designing and delivering front-end solutions for business-critical platforms with internal agent tool-used by all internal agents-and the E-Commerce Buy Flow, the primary interface for customer acquisition.These applications are central to both internal operations and customer engagement, requiring exceptional performance, usability, and reliability. • Design, develop, and maintain modern, responsive UI applications, • Collaborate with UX designers, product managers, and back-end developers, • Write high-quality, scalable, and maintainable code, • Build and enhance features for the internal agent tool, • Leverage web analytics tools to understand user behavior and improve customer journeys, • Ensure UI solutions meet business requirements and deliver an excellent user experience, • Contribute to ongoing improvements in front-end architecture, standards, and best practices, • Strong proficiency in JavaScript,Typescript, HTML, CSS, and modern front-end frameworks (e.g., React, Angular, or Vue)., • Experience developing responsive, high-performance web applications Familiarity with AI Tools and and AI First mindset, • Familiarity with AI Tools and AI First mindset, • Experienced with developing, deploying and troubleshooting apps in cloud infrastructure, preferably GCP, • Solid understanding of cross-browser compatibility and responsive design, • Familiarity with front-end integration with middleware or back-end services, • Excellent analytical and problem-solving skills, • Strong communication and team collaboration abilities, • Experience with web analytics tools such as: o Adobe Experience Manager (AEM) o Google Analytics • Ability to derive actionable insights from usage data (e.g., frequently accessed pages, customer journey mapping), • Experience with mission-critical enterprise applications, • Exposure to Agile development methodologies, • Bachelor's degree in computer science or equivalent At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $133,661.00-$219,586.00/year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! The Vulnerability Management Manager is responsible for identifying, assessing, prioritizing, and driving remediation of security vulnerabilities across the organization's infrastructure, applications, and endpoints. This role partners closely with IT operations, engineering, architecture, and security teams to ensure timely patching, risk reduction, risk remediation, and compliance with security standards and regulatory requirements. The role requires an individual with strong communication and organizational skills, and the technical capability to understand, interpret, and prioritize vulnerability findings. • Leads and manages the Vulnerability Management program, • Oversee strategic development of the team, including general administrative tasks such as employ work schedules, delegating responsibilities, and ensure team is meeting goals as defined by the Product and Technology organization, • Develop and oversee a patch management program, • Communicates key findings, road blockers, major risks etc. to the Vulnerability Management Steering Committee and corporate leadership in a timely manner, as required, • Fulfils all compliance and audit responsibilities, as related to the position, • Develops and drives program strategy, roadmap, and objectives, in alignment with organizational policies and goals, • Establishes workstream and communication channels between relevant teams such as Threat Intelligence and Security Operations Center, • Evaluates and adjust current program framework, on an annual basis, to ensure security controls enforced are in alignment with industry and organization best practices, • Administration of vulnerability management reporting and tracking tools, including maintaining integrations with on prem, cloud, and code vulnerability management platforms, • Participate in additional projects and tasks, at the direction of Security Leadership, • Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or equivalent experience, • Minimum 8 years of experience in vulnerability management, patch management, or security operations, • At least one security certification such as Security+, CISSP, CEH, GSEC, or equivalent, • Strong understanding of operating systems (Windows, Linux), networking, and enterprise infrastructure, • Experience with vulnerability scanning tools (e.g., Tenable, Qualys, Rapid7, CrowdStrike Exposure Management), • Familiarity with patch management tools and platforms (e.g., SCCM, Intune, WSUS, JAMF, Ansible), • Knowledge of CVE, CVSS, NIST, CIS benchmarks, and common threat vectors, • Ability to clearly communicate technical risk to non-technical stakeholders, by assessing and focusing on business impact Experience supporting compliance frameworks (ISO 27001, SOC 2, PCI DSS,), • Experience with cloud platforms and cloud-native vulnerability tools, as well as code platforms, • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $133,661.00 - $219,586.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a highly experienced and visionary Manager ofSoftware Engineering to lead and inspire our talented engineering team.The ideal candidate possesses a strong technical background in service-based architectures,outstanding leadership skills,and a passion for delivering innovative software solutions.In this role,you will drive the development and execution of our technology roadmap to create the best tools on the planet for our front-line sales and tech teams,collaborate with cross-functional teams,and ensure the delivery of high-quality products that meet the needs of our customers and business objectives. • Lead effective brainstorming sessions to generate innovative ideas and solutions, • Drive multi-scrum technology feasibility,delivery,and quality in partnership with product and design teams, • Establish and gain acceptance for technology roadmaps aligned with product roadmaps, • Establish and gain acceptance for technical solutions,serving as a go-to expert for specific capabilities, • Articulate technology vision,principles,and roadmaps to diverse audiences,tailoring communication appropriately, • Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making, • Effectively and respectfully drive technical team interactions,persuasively influencing architecture,software design,implementation,and incident recovery, • Advise team members on the quality of software designs,code,tests,and documentation, • Proactively build strong relationships with product,design,and business/operations counterparts within and across teams, • Understand and articulate the financial benefits and costs of capabilities,incorporating this information into decision-making, • Thoroughly vet and refine requirements to clearly articulate their intent, • Establish clear cost and time commitments to stakeholders,ensuring they are met with assistance, • Consistently communicate with stakeholders about expectations and proactively share knowledge to elevate others, • Bachelor's Degree inComputer Science or a related field, • Minimum seven years of professional software development experience,including 3+ years in a leadership role, • Strong technical background in relevant technologies (e.g.,Go,Java,cloud platforms, CI/CD), • Proven ability to lead and inspire engineering teams,foster collaboration,and drive results, • Excellent verbal and written communication skills,with the ability to tailor communication to different audiences, • Strong analytical and problem-solving skills,with a focus on finding creative solutions to complex challenges, • Experience managing software development projects,including scoping,planning,and execution, • Experience working in an Agile development environment, • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $133,661.00- $219,586.00 / year. The starting payrate/range at time of hire for this position in Texas is $111,384.00 - $182,988.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Job DescriptionWith headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC (right in Time Square), NJ and LA share the same commitment! LDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from commercial security solutions, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, AI and even copiers, printers, with a full line of production equipment. At LDI Connect, sales is about building trust, solving real business problems, and growing long term client relationships. We know strong sales performance comes in different styles. Previous sales experience is helpful, but not the only path to success. We value transferable skills, fresh perspectives, and people who want to build something long term. What You’ll Do as a Technology Solutions Sales Executive: • Build and manage meaningful, long-term client relationships, • Identify business challenges and recommend practical technology solutions that truly fit each customer's needs., • Work with internal specialists across IT, communications, and workplace technology, • Grow your territory through thoughtful account development NOT one-off transactions, • Continuously develop your skills with coaching, mentorship, and leadership support, • Travel locally to businesses of various sizes and verticals. Must have reliable source of transportation and valid driver’s license (may not be required for NYC). What Defines Success at LDI Connect? • Consistent effort and curiosity, • Strong communication and listening skills, • Integrity in how you sell and serve customers, • A desire to learn, improve, and grow your career Why Join LDI Connect? • A supportive, collaborative sales culture not a “sink or swim” environment, • You’ll offer industry-leading solutions by representing top-tier products and services that empower local businesses., • A team that values relationships, accountability, and respect, • Recognition for results and how you achieve them, • Your earning potential here is truly UNCAPPED but to provide some specifics, two thirds of our reps are earning well over 100K per year. This includes a base salary between 45-60K which is based on experience and geography. Our top performers earn over 400K! If you’re motivated, curious, and interested in a sales career where relationships matter, apply to your future at LDI Connect, today! Have questions? Please reach out to our Talent Acquisition Manager, Ali Senatro, at asenatro@myldi.com. LDI Connect and affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR B4f5L869KG

Job Description Cyber Security Engineer WHO WE’RE LOOKING FOR We build our culture one hire at a time. Our tireless pursuit of providing our partners with world-class management solutions starts with talking to you. Our goal is simple. We want to build great teams that can help our partners focus on delivering exceptional eye care: the kind of teams people want to be a part of, and the kind of teams our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset. THE OPPORTUNITY AT HAND The Senior Security Engineer will work within Spectrum Vision’s Information Technology organization to ensure the ongoing protection of the applications, systems, network, physical assets, and data of the company and that they are operated under continued alignment with Information Risk and Security policies, standards, and compliance requirements. This will be achieved by ensuring the security tools and processes designed to protect the company’s data, systems, and network are working effectively together. This role is a technical engineering and operations position requiring superior technical design and process-building skills with the ability to advocate and influence positive transformation within the broader IT organization. OUR EXPECTATIONS OF YOU • Must be able to identify and spotlight vulnerabilities on on-premises and remote networks (including cloud operating environments), correct problems, and prevent security breaches, • Develop systems and processes for information risk and security leading practices throughout the company, • requirements and select security technology through RFP / RFI processes, • technical security standards aligned to Information Security policy and client requirements, • Key Risk Indicators and Key Performance Indicators for Security Operations services; monitors for effectiveness and develops performance improvements when necessary., • and Maintain Security Incident Response capabilities and plans and Business Continuity plans, • systems for potential vulnerabilities, • of penetration testing, network security, and the techniques used to expose and correct security flaws, • for proper management of patches to defray business impact while keeping security protocols up-to-date, • computer networks and systems for threats and security breaches, • security incident response and prepare reports on security incidents, • maintains, and implements vendor security assessment plans and conducts vendor security reviews to ensure COMPANY security policies, standards, and external compliance requirements are being met, • draft and development of vendor security related policies, standards, guidelines, procedures, and requirements, • with other security organization members on cross-business / cross-functional opportunities WHAT YOU'LL NEED TO SUCCEED • Bachelor’s degree in related field, • Must have a broad understanding of security technologies including but not limited to firewalls, vulnerability and compliance management solutions, logging and security incident and event management (SIEM) , secure access service edge (SASE) endpoint security, and cloud posture management, and cloud security, • think creatively and innovatively about the information risk and security solutions that can keep data safe while still allowing a business to successful, • have experience in working with regulations and compliance requirements including HIPAA, HITRUST, NIST CSF, ISO 2700x, SSAE-16 (SOC 1, SOC2, SOC3), EU Data Privacy and Security, Privacy Shield, and others, • have experience in developing, executing, and maintaining Security audit plans, audit standards, and vendor security reviews, • have experience in identifying cultural and educational requirements for a diverse population and effectively able communicate audit and technical concepts to them, • are an excellent written and verbal communicator, • proficient with Microsoft Office Suite (Word, Excel, Power Point), • highly collaborative with the ability to properly handle confidential information, • work well independently and in a team environment, and work well in a matrix environment, • able to multi-task, prioritize and meet deadlines, • handle stress well and are comfortable in a high volume environment, • have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones Industry Certifications (Must be able to obtain one or more within 18 months if not currently certified): • Information Systems Auditor (CISA), • Information Systems Security Professional (CISSP), • in Risk and Information Systems Controls (CRISC), • Information Security Manager (CISM) WHO WE ARE We’re a leading management services organization proudly serving ophthalmology practices and ambulatory surgery centers throughout the Mid-Atlantic and New England regions. We work tirelessly to provide our partners with access to world-class management solutions—including human resources, marketing and patient retention services, finance and accounting services, payroll management, and information technology—so our partners can focus on delivering exceptional eye care. Our leadership team is composed of some of the most experienced individuals in the eye care business. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors and other medical professionals. Our brands include OCLI Vision, Ophthalmic Consultants of Connecticut, Island Eye Surgicenter, New Vision Cataract Center and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Job Description$70,000 - $90,000 + VIP Bonus Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Job Description The Project Manager II role is responsible for the management of work within a development team. They are responsible for the intake and management of client enhancements, system bugs, and project requests associated with their given team and area of system focus. They are responsible for communicating feasibility, costs and scheduled timelines and potential delays to clients. They are responsible for owning and maintaining client relationships. Primary Duties and Responsibilities: Work closely with Tech Support on the intake of client requests Communicate feasibility, cost estimates and scheduled timelines to clients. Coordinate between clients and developers to obtain clarity around request or issues, utilizing the most appropriate communication method. Prioritize and schedule tickets for developers to work on a weekly basis. Coordinate between internal staff, as well as third parties, to work together on items that require cross-team coordination. Manage issues and risks that arise. Own client relationships and act as a necessary point of contact and escalation for said clients. Maintain strong relationships with clients through regular communication and scheduled calls to identify priorities, provide updates and discuss issues. Learn basic navigation and troubleshooting skills, specific to development team, for the IMS system. Other duties as assigned by management. Skills and Qualifications: Bachelor’s Degree or relevant business experience. At least five years of experience in the insurance or financial services industry. At least five years of client facing business analysis experience or product management experience, involving IT, marketing, customer service, human resources, and development. Proven experience successfully managing maintenance requests and/or multiple projects concurrently. Excellent written and verbal communication skills. Excellent interpersonal and negotiating skills. Strong organizational skills. Attention to detail required with good follow-through. Prior experience working on a Scrum team and knowledge of Kanban a plus. Additional Requirements and Details: Travel required up to 10% of the time. Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. #LI-Hybrid THE VERTAFORE STORY Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Digital Marketing Manager to join our team. The Digital Marketing Manager is responsible for assisting with designing, creating, and executing marketing initiatives to support the growth and expansion of the company's products and services. The individual in this role will create and convey brand messages, as well as improve brand awareness through the appropriate channels to reach the target audience. They will liaise with external vendors to execute marketing campaigns, develop presentations, provide reports based on collected information, including marketing trends, competition, new products, and pricing, and coordinate involvement in conferences, exhibitions, and marketing seminars, as needed. Essential Job Duties and Responsibilities • Assists the Director of Marketing with all initiatives regarding branding, communications, digital & public relations., • Manages all promotional items, vendors, and inventory for all branding items., • Conducts market research., • Reports and recommends strategies to support growth., • Organizes marketing campaigns and events, including webinars., • Facilitates cross-functional team efforts., • Assists in the execution of marketing campaigns., • Strategizes with the Director of Marketing on implementing initiatives., • Coordinates, contributes, and assists with vendor management for all services/initiatives., • Supports the department by organizing/contributing PowerPoint presentations., • Tracks campaign deliverables, objectives, and timelines., • Monitors the social media calendar and monitors/tracks comments., • Coordinates deliverables for trade shows/seminars/events and meetings, as needed., • Contributes to the creative process for website, social media, collateral, email campaigns, and all marketing initiatives., • Maintains the Company's social media schedule and postings., • Creates marketing assets for social media and other marketing initiatives., • Maintains copy and design for public, investor relations, and internal websites, and coordinates with the host vendors, as needed., • Maintains marketing messages on in-branch monitors., • Promotes our services, business units, products, and brand., • Collaborates with cross-functional teams on various bank product launches and project initiatives., • Assists in preparing marketing plans., • Engages in supporting all internal and external clients., • Assists in launching new products/initiatives., • Processes vendor invoices., • Assists with the execution of the corporate strategic plan., • Supports new branch openings., • All other marketing and communications duties as required. Education and Experience • Bachelor’s degree in marketing is preferred, but not required, • 5+ years of marketing experience in a financial company or banking preferred, • Experience with website content management system (CMS) WordPress/Kadence, Customer Relationship Management (CRM) system, social media channels and platforms, design software, browser listings, banking technology software, webinar platforms, and various other applications (e.g., Screen Cloud, Notified Media, Constant Contact, Hootsuite, Canva, Meta Business Suite, Google Analytics, Google Business Profile, Send Grid), • Proficient in all Microsoft applications (e.g., SharePoint, Teams, Excel, Word, PowerPoint, Forms, etc.) Skills and Abilities • Excellent verbal and written communication skills, • Excellent interpersonal skills to establish relationships with all team members, vendors, and all other marketing relationships., • Excellent technical ability to assist with the implementation of all departmental initiatives (e.g., marketing, advertising, social media, sponsorships, etc.), • Must be detail-oriented, • Ability to perform in a fast-paced environment., • Ability to juggle multiple projects and short timelines, • Comfortable dealing with all levels of management Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $84,000 - $101,000; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job Description ???? Nassau Candy Program Manager, Business Applications ???? Location: Hicksville, NY (Hybrid or Onsite Preferred) ???? Department: Business Systems ???? Reports To: Director, Business Applications ???? About Nassau Candy Nassau Candy is a premier manufacturer, importer, and distributor of specialty confections, fine foods, and promotional products. As we continue to scale, we are investing in modern business systems to drive operational efficiency, data visibility, and long-term growth across our manufacturing, distribution, and promotional business lines. ???? Position Summary We are seeking an experienced Project Manager, Business Applications to lead a strategic ERP transformation to NetSuite ERP, delivered in partnership with a third-party implementation consulting firm. This role serves as the internal program owner, ensuring strong collaboration between business stakeholders, IT, and the external system integrator. You will drive execution, accountability, and delivery outcomes across a complex, multi-functional environment. Success in this role means building a scalable, modern software ecosystem that improves productivity, ensures data integrity, and supports long-term business growth. ???? Key Responsibilities???? Program & Partner Leadership Own end-to-end program delivery in collaboration with the NetSuite implementation partner Define clear roles, responsibilities, and accountability across internal teams and partners Establish governance frameworks (steering committees, status reporting, escalation paths) Hold partners accountable to scope, timeline, budget, and quality (SOW adherence) ???? Vendor & System Integrator Management Serve as the primary point of contact for the NetSuite consulting partner Manage Statements of Work (SOW), change requests, and commercial alignment Monitor partner performance against SLAs/KPIs Challenge and validate partner recommendations to ensure alignment with business objectives Coordinate across additional vendors (WMS, EDI, CRM, payment gateways, etc.) ???? Business Process Alignment & Ownership Ensure business requirements are clearly defined, prioritized, and validated Facilitate design workshops with SMEs and partner consultants across: Manufacturing (production, quality, lot/traceability) Distribution (inventory, warehousing, logistics) Promotional/Souvenir business (pricing, rebates, ERP integrations) Drive decisions on configuration vs. customization with scalability in mind Balance standardization with critical business needs ???? Delivery Oversight Oversee key ERP implementation phases: Solution design System configuration Data migration Integrations Testing (SIT/UAT) Validate deliverables prior to business sign-off Manage risks, dependencies, and issue resolution Lead cutover planning and go-live readiness ???? Data, Integration & Quality Assurance Ensure data migration strategy is defined and executed with proper validation Oversee integrations between NetSuite and external systems (WMS, EDI, CRM, financial systems) Ensure strong testing strategy and business ownership of UAT Enforce data governance and quality standards ???? Change Management & Adoption Partner with consulting firm on training approach while owning business readiness Develop communication, training, and adoption strategies Ensure knowledge transfer from partner to internal teams Lead hypercare and transition to steady-state support ✅ Required Qualifications 7–12+ years of ERP project/program management experience Proven experience leading ERP implementations with external system integrators Strong experience with NetSuite or similar cloud ERP platforms Experience managing vendor contracts, SOWs, and delivery accountability Deep understanding of Food & Beverage operations: Manufacturing (batch processing, compliance, traceability) Distribution and supply chain Trade promotions and pricing ⭐ Preferred Qualifications NetSuite certifications (SuiteFoundation, ERP Consultant) PMP, PRINCE2, or equivalent certification Experience in multi-entity or multi-subsidiary environments Familiarity with integrations (WMS, EDI, 3PL, CRM platforms) ???? Key Competencies Strong vendor and stakeholder management Ability to challenge consulting partners constructively Executive-level communication and governance leadership Commercial acumen (contracts, budgeting, change orders) Cross-functional leadership across business and IT Relentless focus on accountability, delivery, and value realization ???? Success Metrics Implementation partner delivers on scope, timeline, and budget Minimal scope creep with controlled change management High-quality solution with limited post-go-live rework Successful knowledge transfer and reduced reliance on partners Strong adoption across all business functions ⚖️ Role Positioning (Critical Distinction) You own the outcome; the partner executes the build You validate and challenge; the partner recommends and configures You ensure business alignment; the partner ensures system delivery ???? Ideal Candidate A disciplined, results-driven Project Manager who thrives in complex environments—someone who can manage partners, drive accountability, and ensure successful ERP delivery while aligning technology with Nassau Candy’s business goals. #LI-AI1

EY is seeking a Studio+ Salesforce Senior Manager to lead Trade Promotion Management transformations across diverse consumer goods teams. Candidates should have 8+ years of relevant experience, strong leadership capability, and a deep understanding of consumer goods processes.

We are looking for individuals who combine deep functional expertise in Trade Promotion Management with strong technology delivery experience and leadership capability. Much of your time will be spent embedded with client teams, bringing a unique blend of business and technology perspective to help

Job Description Here's the updated posting: Entry-Level (L1) IT Support Technician (Hybrid – Nassau/Long Island, NY) TechRunner IT is looking for someone who's equal parts people person and problem solver. You're the one who actually listens when someone describes an issue, asks the right follow-up questions, and doesn't stop digging until you've figured out what's really going on then explains the fix in a way that actually makes sense to them. If that sounds like you, keep reading. What you'll do: • Be the first point of contact for our clients, building trust and delivering great experiences every interaction, • Support desktops, laptops, Microsoft 365, and networks for local businesses across Long Island, • Provide remote and onsite support, no two days are the same, • Work through problems methodically: gather info, isolate the issue, test your theory, fix it, document it, • Communicate clearly with clients and teammates at every step, no one likes being left in the dark, • Grow your technical skills and step up whenever you're needed What you'll need: • Must live on Long Island (western Suffolk preferred), • Reliable personal vehicle for client visits (mileage reimbursed), • A private, dedicated space for remote workdays, • 0–2 years of IT support experience, self-taught counts, curiosity counts more, • A natural troubleshooter: you think in steps and test assumptions, you DON'T guess your way through problems, • Genuinely social and comfortable talking to anyone, from a nervous office manager to a frustrated business owner, • Strong communicator who can translate tech speak into plain English without condescension, • Microsoft 365 certifications are a plus, • You want to build something with a team, not just fill a seat What you'll get: • $50,000–$55,000 annually, • A clear career track with a defined path to L2 as you grow your skills and experience, • Hybrid role, a mix of remote days, in-office days and client-facing onsite visits, • Hands-on training and real exposure to advanced IT systems, • Medical, dental, vision, life insurance, and retirement benefits, • Paid time off, • The satisfaction of seeing your work make a tangible difference for businesses in your community Company DescriptionTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting privately businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, accounting firms, manufacturing companies, general contracting / skilled trades and many other healthy, growing businesses withing our communities. We manage all aspects of business technology - Microsoft 365, desktops/laptops/servers, Microsoft Azure, Networking + WiFi, Cybersecurity, VoIP, Mac ecosystem (when required), iOS devices, cloud integrations, between your SaaS apps and a LOCAL helpdesk for all of it. We do NOT offshore our support. We DO respond quickly. https://techrunnerit.com https://www.linkedin.com/company/techrunner-itTechRunner IT is a Long Island–based Managed IT Services Provider (MSP) supporting privately businesses across Nassau and Suffolk. Our clients include family-owned companies, nonprofits, accounting firms, manufacturing companies, general contracting / skilled trades and many other healthy, growing businesses withing our communities.\r\n\r\nWe manage all aspects of business technology - Microsoft 365, desktops/laptops/servers, Microsoft Azure, Networking + WiFi, Cybersecurity, VoIP, Mac ecosystem (when required), iOS devices, cloud integrations, between your SaaS apps and a LOCAL helpdesk for all of it. We do NOT offshore our support. We DO respond quickly. \r\n\r\nhttps://techrunnerit.com \r\nhttps://www.linkedin.com/company/techrunner-it

Job DescriptionSalary: $70k-$80k Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary $70k-$80k Department Service Delivery Reports To Service Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for exceptional, communicative client service, a collaborative team culture, and a modern, non-tiered support model where team members are trusted to own problems end-to-end. Were looking for an IT Support Specialist who leads with outstanding customer service, thinks critically and holistically about systems, and deeply enjoys diagnosing and solving complex, technical problems while building strong, professional client relationships. The Role As an IT Support Specialist, youll be a primary, client-facing point of contact, responsible for expertly resolving advanced technical issues, driving long-term and systemic fixes, and continuously improving how support is delivered. This is not a call-center or ticket-churn roleit is a role for an engineer who excels at both technical mastery and client relationship management. Youll work across multiple client environments, communicate proactively and clearly with stakeholders, and take complete ownership from initial request through resolution and follow-up. Success in this role requires both advanced troubleshooting capability and excellent customer-facing judgment and empathy. What Youll Do • Serve as a trusted, client-facing technical authority for escalated and complex support needs, managing both the technical solution and the client's experience., • Expertly diagnose and resolve difficult, non-routine issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and mixed cloud/on-prem environments., • Own issues end-to-end including in-depth investigation, root cause resolution, meticulous documentation, and consistent client communication., • Provide advanced support for networking components such as firewalls, switches, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing, including complex troubleshooting and configuration., • Partner with teammates in a non-tiered support structure that values cross-functional collaboration and shared ownership., • Participate in client projects including migrations, deployments, security initiatives, and system upgrades., • Identify recurring issues and recommend automation, tooling improvements, or process changes., • Maintain clear, accurate documentation and contribute to internal knowledge resources., • Provide onsite support to NYC-area clients as needed. Technology Youll Work With Experience with all tools is not required. Exposure to several is strongly preferred. • Cloud & Productivity, • Microsoft 365, Azure AD, Intune, • Google Workspace, • Systems, • Windows Server, Active Directory, Group Policy, • macOS with MDM solutions such as Jamf, • Networking & Security, • Meraki, UnifiSonicWall, • VLANs, VPNs, Wi-Fi administration, • Endpoint security and EDR tools, • MSP Tooling, • RMM platforms such as NinjaOne, • PSA tools including HaloPSA, • Backup platforms like Datto or Acronis What Were Looking For • 25+ years of demonstrable experience in an MSP or fast-paced, multi-client, multi-site IT support environment., • Exceptional troubleshooting skills across systems, networking, cloud services, and security fundamentals. You must be able to diagnose problems beyond level 2 support., • Proven, customer-first mindset with outstanding interpersonal skills and the ability to communicate complex technical concepts clearly and calmly to non-technical users and C-level stakeholders., • High level of comfort diagnosing unfamiliar technologies through logic, research, and experimentation, not just rote knowledge., • High ownership mentality you dont pass problems along, you solve them and manage the client relationship through the entire process., • Proactive approach to improving processes, documentation, and tooling., • Desire to keep learning and expanding technical depth., • Certifications (Microsoft, Cisco, CompTIA, etc.) are a plus but not required. Why Youll Love Working Here • Elite Support Culture: Technical excellence paired with deep, consultative client relationships., • Non-tiered Team Structure: Autonomy to solve problems end-to-end, accountability, and direct control over the client's positive outcome., • Variety and Growth: Exposure to diverse environments that rapidly build expert-level troubleshooting skills., • Impact-Driven Work: Your ideas for efficiency, automation, and improvement are encouraged and implemented., • Supportive Culture: Curious, collaborative teammates who value quality work, mutual respect, and strong communication.

Founded in 1945 as Elliott Auto Supply, Factory Motor Parts (FMP) has grown from a single location in Minneapolis into a nationwide distribution network.FMP is a multi-generational, family-owned company that prides itself on providing premium original equipment and name-brand automotive parts, servi

Our internal cloud platform team is made up of two closely collaborating sub-areas and we are strengthening both teams:. We collaborate strategically with the CloudOps team to enhance and expand our organization's AWS Landing Zone infrastructure. Contribute to the AWS Landing Zone together with the

Bilingual Account Manager (Spanish/English).

As an Account Manager, you will play a vital role in supporting NYBCe's life-saving mission by achieving individual monthly and annual blood donation collection goals within your assigned territory. The account manager will focus on building and maintaining strong customer relationships and executin

As a Product Manager – Experimentation & Growth at Conversionista!, you will lead product and growth initiatives at client sites from discovery through iteration on variations.

Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. Assistant Manager, Product Operations - Roosevelt Fi

Plans, organizes and carries-out presentations and group events for executives, benefit plan managers, brokers and general agents.

A storage solutions provider is seeking a District Manager in Melville, NY.

Account Manager - State Farm Agent Team Member/h2pOur agency has been proudly serving the Rosedale community since 2005, and this year marks 20 incredible years as a State Farm agent. As Account Manager - State Farm Agent Team Member for Anthony Petrozzella - State Farm Agent, you are vital to our d

As Account Manager - State Farm Agent Team Member for Arthur Huth - State Farm Agent, you are vital to our daily business operations and customers' success.

Were Hiring!/h2pWe are a growing agency with big dreams and lots of potential.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Anthony Sposito - State Farm Agent may be th

Account Manager Insurance Sales. Are you a competitive, results-driven sales professional who thrives on helping people find the right solutions? As an Account Manager in our insurance agency, you'll play a key role in driving business growth by building trusted relationships and delivering persona

Account Manager (Inside Sales Position)/h2pAs Account Manager (Inside Sales Position), you are vital to our daily business operations and customers success.

Account Manager - State Farm Agent Team Member.

Builds strong working relationships with District Managers, Store Managers, Regional Vice Presidents. Influences the District Manager and store managers in regards to service s and in stock as needed to assist specific customer needs. Works cross-functionally with District Managers and Store Manager

As a Sales Account Manager for Frontier Communications, you'll talk to real people, share real solutions, and make real connections - all while leveling up your career, learning to be a leader, and making a difference in the lives of consumers. The Sales Account Manager will support senior leadershi

The role requires close interaction and coordination with other project managers, engineers, and management across multiple sites and organizations, including close collaboration with stakeholders at NNL, BPMI, Naval Reactors, and subtier suppliers, to ensure successful completion of project objecti

Benefits: Holiday pay, Simple IRA, Bonus based on performance, Competitive salary, Flexible schedule, Health insurance, Opportunity for advancement, Paid time off, Training & development.About Our Agency: I've had a fulfilling 19-year career as a State Farm Agent and am always excited to welcome tea

Assistant Retail Manager - Full Time. Byrne Dairy & Deli a local growing, family-owned company is actively seeking an Assistant Store Manager. Assistant Store Managers work 45 hours a week including nights and weekends.

We are a very busy office and are looking for our next great team member.If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.If you are self-motivated, possess an entrepreneurial spirit an

The Oncology Account Manager is a clinical and business leader who represents the values of Genmab by providing approved, disease and product information and resources to key decision makers and stakeholders within their assigned territory. Oncology sales and/or account management to be considered f

As an Account Manager for the Robert Elbogen State Farm Agency, you are vital to our daily business operations and customers' success.

Account Manager - State Farm Agent Team Member. As Account Manager - State Farm Agent Team Member for Michael Cracchiola - State Farm Agent, you are vital to our daily business operations and customers' success.

We are seeking a detail-oriented Marketing Manager to support our growing Marketing Department. The Marketing Manager supports the execution and coordination of Cona Elder Law's marketing, content, community, and philanthropic initiatives. The Marketing Manager works across firm marketing and attorn

GOAT USA is looking for an experienced and driven Corporate Operations Senior Manager who will play a key role in optimizing and scaling the company's core business operations. Corporate Operations Senior Manager. The Corporate Operations Senior Manager plays a central role at the intersection of st

Civil Engineering Project Engineer and Project Manager – Land Development.

Our client is seeking a Manager of Warehouse Operations. The Manager of Warehouse Operations will provide cross-functional team leadership, project management, and optimization for all channels of trade and departments. This is a managerial role interacting with all divisions and is on-site 5 days p