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  • IT Field Technician
    IT Field Technician
    11 days ago
    $18–$21 hourly
    Full-time
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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  • Sales and Marketing Intern
    Sales and Marketing Intern
    1 month ago
    Part-time
    Manhattan, New York

    About SA Technologies SA Technologies is a leader in IT Services, AI, Cloud, and Cybersecurity solutions. We are looking for motivated and energetic Sales & Marketing Interns to help drive our B2B growth and enterprise lead generation across the NYC and East Coast markets This is a results-driven internship designed to provide hands-on experience in high-level B2B sales and digital growth strategies. You will be trained to identify high-value opportunities and engage with C-level executives in the tech sector. Key Responsibilities • Lead Generation: Identify and qualify potential B2B leads within the IT, AI, and Cloud sectors., • Market Outreach: Conduct outbound outreach and manage a sales pipeline through CRM-based nurturing., • Networking: Represent SA Technologies at local NYC technology summits and professional networking events to build high-value partnerships., • Digital Presence: Assist in demand generation initiatives to improve brand positioning across the East Coast. What We Are Looking For • Students or recent graduates with a focus on Marketing, Business, or Social Media & Mobile Marketing., • Strong communication and interpersonal skills for professional networking., • Interest in Generative AI tools and their application in modern marketing., • A self-starter who is comfortable with a commission-based compensation structure focused on quality lead acquisition. Benefits • Hands-on Training: Mentorship from experienced marketing professionals with a global track record., • Professional Growth: Opportunity to build a network within the NYC tech and AI ecosystem., • Uncapped Commissions: Performance-based earnings for every qualified lead and partnership generated.

    Immediate start!
    Easy apply
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