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  • Assistant Manager
    Assistant Manager
    hace 6 días
    $17–$20 por hora
    Jornada completa
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Adobo Mexican Grill, food served fast doesn’t have to feel like “fast food.” We’re redefining what it means to serve fresh, flavorful, and customizable Mexican cuisine made with care. From cooking on the grill to preparing custom orders, we do things differently — with quality, teamwork, and pride. We invite you to join us as we continue to grow, innovate, and bring a better dining experience to every guest. THE OPPORTUNITY As an Assistant Manager, you will play a critical leadership role in driving daily operations, team performance, and guest satisfaction. You’ll lead by example — ensuring food quality, food safety, operational excellence, and strong team culture throughout every shift. You will oversee both back-of-house and front-of-house operations, support staff development, manage inventory and labor, and ensure compliance with NYC health regulations. This is a hands-on leadership position where you are actively coaching, solving problems, and elevating performance in real time. The Assistant Manager ensures the quality, safety, and consistency of Adobo’s food every day while inspiring Crew members and creating an environment where every guest leaves happy. WHAT YOU’LL DO In addition to following Adobo’s policies and procedures, key responsibilities include: Leadership & Operations Lead and supervise daily restaurant operations. Support hiring, onboarding, and training of Crew members. Coach and develop team members into future leaders. Manage shift execution, ensuring smooth service flow. Maintain strong communication between front-of-house and back-of-house teams. Food Quality & Safety Ensure all food meets Adobo’s high standards. Enforce NYC food safety and sanitation guidelines. Monitor food handling, storage, and FIFO inventory rotation. Complete required temperature logs, safety checklists, and compliance documentation. Maintain an “A” grade standard at all times. Inventory & Cost Control Oversee stocking, ordering, and waste management. Monitor food costs and labor to meet performance targets. Ensure kitchen equipment is properly maintained and coordinate repairs when needed. Guest Experience Resolve guest concerns professionally and efficiently. Maintain a positive, welcoming dining environment. Lead by example in hospitality and service excellence. WHAT YOU’LL BRING TO THE TABLE Valid NYC Food Protection Certificate (REQUIRED). Must be 21 years or older. Prior management or supervisory experience in a restaurant environment. Strong understanding of food safety, sanitation, and NYC health regulations. Ability to lead, motivate, and hold team members accountable. Strong communication skills in the primary language(s) of the restaurant. High school diploma (preferred). Ability to work nights, weekends, and holidays as needed. Passion for fresh, flavorful food and operational excellence. WHAT’S IN IT FOR YOU Competitive pay. Performance-based growth opportunities. Flexible scheduling. Free meals during your shift. Leadership development — many of our General Managers started in leadership support roles. A supportive team environment where your leadership truly matters.

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  • Front Desk Agent – Entry Level
    Front Desk Agent – Entry Level
    hace 15 días
    Jornada completa
    Secaucus

    We are hiring Front Desk Agents to join a highly motivated, guest-focused front office team. This is an entry-level position, perfect for anyone looking to get their foot in the hospitality industry or transition into hotel operations. No two days are the same — you’ll be the first point of contact for our guests and a key part of creating a positive stay experience. You’ll receive hands-on training, clear expectations, and ongoing support from an experienced Front Desk leadership team that believes in coaching, collaboration, and growth. What You’ll Learn Hotel front desk operations and guest service standards Check-in/check-out procedures, reservations, and billing Professional communication and service recovery How hotel departments work together to support the guest experience The foundation needed to grow into advanced front desk or leadership roles Key Responsibilities Greet and welcome guests in a friendly, professional manner Handle check-ins, check-outs, and guest requests efficiently Answer guest questions regarding hotel services, amenities, and local attractions Accurately manage reservations, room assignments, and guest information Communicate effectively with Housekeeping, Engineering, Sales, and Leadership Maintain clean, organized work areas and accurate logs/pass-ons Follow hotel policies, procedures, and brand standards Assist with package handling, guest messages, and service requests What We’re Looking For Entry-level candidates welcome — hotel experience not required Positive attitude and strong customer service mindset Willingness to learn, ask questions, and accept coaching Ability to multitask and stay composed in a fast-paced environment Strong communication and basic computer skills Flexible availability (evenings, weekends, holidays as needed) Team players who take pride in doing things the right way Growth & Culture At our hotel, Front Desk Agents aren’t “stuck” at the desk. We actively promote from within and provide opportunities for growth to those who demonstrate reliability, initiative, and strong guest service skills. You’ll be joining a collaborative front desk leadership team that works closely with all departments and values accountability, teamwork, and continuous improvement.

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