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Department/Unit: Development Work Shift: Day (United States of America) Salary Range: $60,367.47 - $90,551.20 The Coordinator of Children’s Miracle Network Programs and Signature Events is responsible for establishing goals and objectives to further the mission of the Bernard & Millie Duker Children’s Hospital and Children’s Miracle Network (CMN) Hospitals. The Coordinator will be working closely with the Director, Signature Events, the Coordinator will develop budgets, strategies and tactics to fulfill these goals. Identify, cultivate, solicit, and steward relationships with national and local partners from front line staff to executives, and guide these partnerships to the program growth goals. The Coordinator will engage constituents and volunteers in the mission to maximize the local execution of CMN Hospitals’ fundraising programs, events, and corporate partnerships. The Coordinator will also manage the Community Events program, assisting independent community groups with fundraising events that support the Bernard & Millie Duker Children’s Hospital. The Coordinator will also contribute to the strategic direction of the Signature Events, with focused support of the Children’s Hospital Radiothon and Annual Golf Tournament. The Coordinator is a member of the Development Operations team, and she or he will also contribute to the overall plans and strategies for all annual programs and events, as well as support of all team members. This position requires 30% travel to meet with partners in the region, and overnight conference requirements. This position requires a professional whose background is characterized by initiative, creative energy, excellent written and interpersonal communication skills, well-refined organizational skills, and the ability to motivate others. Attention to detail, customer service, and the ability to prioritize are also essential. A bachelor’s degree is required; a master’s degree is advantageous. One to three years of experience in developing, implementing, and managing strategic fundraising initiatives, or equivalent experience, is required. Position Overview Specific Responsibilities 1. In conjunction with the Director of Signature Events and Assistant Vice President of Development Operations, Philanthropic Impact & Engagement, establish and execute an annual strategic plan, goals, and operating plan to further the awareness and fundraising for the Bernard & Mille Duker Children’s Hospital, in alignment with the hospital/foundation goals and mission., 2. Develop and implement a plan for the cultivation, stewardship, and engagement of CMN corporate partners and national programs. Regularly monitor and evaluate campaign and program quality to guide future strategies., 3. Actively manage a portfolio of top corporate partners with the goal of maximizing revenue through each corporate partner campaign. Build and steward relationships with regional, district and local leadership of these companies, as well as employees and volunteers, through face-to-face visits, emails, written correspondence, phone calls and other forms of communication., 4. Implement a local Advisory Council comprised of dedicated leaders in the region that support CMN initiatives. Manage communication with council members and prepare any materials necessary for meetings., 5. Engage and enlist the assistance of hospital constituents as needed (physicians, nurses, staff, patients, families) and keep them informed and inspired about the importance of CMN Hospitals programs to the overall mission of the hospital., 6. Organize and host events and other activities such as tours, check presentations, and kickoff meetings for key partners to deepen their understanding and commitment to the hospital mission., 7. In conjunction with the Director, submit quarterly financial reports to CMN Hospitals., 8. Work with Albany Med’s Marketing & Communications Department to develop materials for partner campaigns, programs, and community events. Work with Marketing & Communications on social media posts and webpage updates, ensuring appropriate co-branding with CMN Hospitals., 9. Complete grant applications related to funding opportunities from CMN Hospitals corporate partners, or general children’s hospital funding opportunities as appropriate. Support any associated stewardship tied to grants., 10. Work with grateful patients and their families to provide outlets and support to share their stories. Actively communicate with the annual Miracle Child Champion family, and grateful patients that participate in Foundation events., 11. Share strategic best practices and other field insights with CMN National representatives and neighboring program directors to support continuous growth of all partnerships, programs, and events., 12. Represent Albany Medical Center at national and local CMN meetings, including but not limited to: Children’s Hospitals Week, Speedway/7 Eleven Golf Tournament, Fall Fundraising Forum, and regional Collaboration Meetings., 13. Provide logistical support for the Children’s Hospital Radiothon and the Annual Golf Tournament, including gift in kind solicitation., 14. Manage the community fundraising events program in conjunction with the Director, Signature Events, by providing support of third-party special events., 15. Coordinate with the Development Operations team to track financial data and to run accurate, up-to-date reports. Update Raiser’s Edge database as necessary., 16. Represent the Foundation to internal and external audiences, in the community, and among peer professionals in a manner that generates respect and goodwill and contributes to Albany Med’s reputation as a health care facility of distinction., 17. Other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Occasional evening and weekend work is mandatory. The Associate Director must possess excellent written and interpersonal communication skills, energy, enthusiasm, creativity, and the ability to work in a team atmosphere. Attention to detail, customer service, organization and the ability to prioritize are essential. This position requires considerable external visibility. Professionalism and diplomacy at all times is essential. • Must possess a bachelor’s degree. Knowledge of Microsoft Office Suite is essential, especially Microsoft Excel, Raiser’s Edge a plus., • Must have 1-3 years of experience in a fundraising role. Experience with direct mail, database management, corporate relations, event coordination and marketing and/or promotions is a plus., • Must demonstrate strong communication skills, written and oral. Examples of specific tasks include, but are not limited to, writing well-crafted emails and letters, memos, executive summaries, promotional materials for print and web, presentations to groups of varying sizes and constituency groups. Strong public speaking skills are also a must., • Must be able to independently organize work to meet established guidelines, gather data from appropriate resources, solve problems independently when possible, and understand when to seek assistance or guidance from others., • Must be willing to travel independently to off-site events and meetings throughout the Capital Region to meet with donors, volunteers, vendors, and to assist with events as needed. This may entail setting up events and may carry physical demands. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Description Unidine is hiring immediately for full time and part-time WAITER/WAITRESS positions. • Location: Avila Retirement Community - 100 White Pine Drive, Albany, NY 12203, • Schedule: Full and part time schedule. 4:00 pm - 8:00 pm weekdays, 10:00 am - 2:00 pm Sundays. More details upon interview., • Requirement: No experience is necessary. Willing to train!, • Pay Range: $17.00 per hour to $18.00 per hour WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Summary: Takes food and beverage orders and efficiently delivers items to dining room guests. Essential Duties and Responsibilities: • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service., • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests., • Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens., • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated., • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff., • Collects tickets and follow proper cash-handling procedures., • Promotes a clean, safe and neat environment for guests., • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared., • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor., • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards., • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines., • Works with staff of other departments to perform job duties during special events and functions., • Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1471359 We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description DKR Solutions Inc. is looking for entry level professionals to fill a Entry Level Sales Associate position with our firm. Candidates with restaurant or retail experience tend to excel within our company because of their unparalleled people & communication skills. Due to recent expansion with a new client, DKR will be filling an entry level sales and marketing position ASAP! No experience necessary as this position offers "hands on" training. DKR is Poughkeepsie's leading provider for sales and marketing services. Our clients are all industry-leading companies. These companies have continuously entrusted their products / services / campaigns to DKR. We pride ourselves in our ability to train and develop executive teams who never fail to bring our clients their most valued customers. What sets DKR apart from any other firm is our passion for our people (clients, customers and employees alike), perpetual growth and advancement opportunities, and our ever growing drive to keep intact our position at the top. Our TEAM Enjoys: * The Best Work Environment in the Poughkeepsie area. * An Innovative and Caring Management Team * Performance Driven Bonuses – Performance based compensation * Travel Opportunities * Representing the Most Respected Clients/ Brands in their industries * Excellent Sales / Management Training * Philanthropy - Pick your favorite charity!! Job Requirements * Bachelors Degree – Most Commonly Considered Majors: Communications, Economics, Education, Marketing, Psychology, Management, Business, Entrepreneurship * Competitive, Results-Driven Work Style * Leadership Experience * Independently Motivated * Exceptional Communication Skills * Ability to keep up (and have fun) in a Dynamic, Fast-Paced Environment * This position involves one on one sales interaction with customers. * Reliable Transportation a must (vehicle required)

Job Description The Client Services Associate supports the delivery of third party administration Services by managing client communications, resolving service issues and ensuring compliance with plan administration standards. This role is critical to maintain services. *Serve as primary contact for assigned clients regarding retirement and benefit plan administration. *Respond to inquiries relating to plan contributions distributions, compliance testing and reporting. *Coordinate with internal teams(compliance, recordkeeping, payroll)to resolve client issues. *Document client interactions and resolutions in CRM and plan administration systems. *Support onboarding of new clients, including data collection and work flow setup. *Track and manage deadlines for compliance testing, Form 5500 filings, and other regulatory deliverables. *Educate Clients on plan features, regulatory updates and administrative best practices. *Identify service gaps and recommend process improvements. Required Qualifications: -Bachelor Degree in business, finance or related field or equivalent work experience -1-3 years of experience in a client service role within a TPA or benefits administration environment -Working Knowledge of FSA, HRA, HSA, Dental, Vision, and other plans such as , profit (401(k),403(b), profit sharing , ) and related regulations. -strong communication and organizational skills. -Proficiency in Microsoft Office and plan administration software Preferred Qualifications: -Experience with WEX,WLT, or similar TPA platforms. -Familiarity with ERISA, IRS, and DOL regulations

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The NYISO's Operations department invites applications for full-time, Associate Operators in our Grid Operations group. This is an exciting opportunity to join a team tasked with ensuring that the flow of electricity to New York's people and business goes uninterrupted. The successful candidates will work in a brand new, state-of-the-art control center. The Control Center's video wall is the largest installation for the utility industry in North America. It's one hundred, 80- inch diagonal LED screens are stacked twenty-five wide by four high, spanning a space 131 feet wide and 18 feet tall. The Associate Operator will support the broader regional markets initiatives in the real time grid and market operations environment and runs the software programs for the NYCA Control Area hourly schedule check out and analyze the results . This position will be responsible for the monitoring and coordination of all inter-regional parallel flows to account for the impact of unscheduled power flows, provide for enhanced inter-regional transaction coordination, and provide for inter-regional congestion management while maintaining all system reliability requirements . The Operator will assess the possibilities to reduce uplift costs associated with real time events and promote efficient congestion management . The Operator will monitor unscheduled power flows and, if necessary, recommend the use of the NERC TLR process . The Associate Operator will work with System Operators in the IESO, HQTE, PJM, ISONE, NB, and MISO to improve the efficiency of regional transaction scheduling and reliable operations throughout the region . This position will ensure that all inter-regional transaction scheduling and modifications meet all NERC Reliability Standards. ESSENTIAL DUTIES and RESPONSIBILITIES: • Identify sources and magnitude of unscheduled power flows that result in reliability and economic impacts to the NYISO grid operations and markets., • Initiate NYISO control actions to mitigate unscheduled power flows caused within the NYCA, including study, initiation, and termination of NERC TLR as directed by Shift Supervisor., • Identify sources and magnitude of loop flow from outside the NYCA, and if necessary, initiates corrective action using transaction modification as part of the NERC TLR process to alleviate NYISO reliability and economic impacts to the NYISO., • Implement transaction modification as directed or as part of the NERC TLR process., • Implements emergency transactions when directed or as requested by other reliability coordinators, • Communicate the effectiveness of all corrective actions to the NYISO Shift Supervisor and recommend further actions., • Support the implementation of process improvement tools and validate enhancements of tools and reports, • Manages the Transaction Management program and applies the appropriate billing codes when required, must be familiar with settlement outcomes, • Responsible for avoiding unnecessary, sustained high re-dispatch costs, • When equipment causing a reduction in scheduling limits is removed from service, coordinate with external areas to ensure limits are correctly implemented in all areas, • Identify those inter-regional transactions available for Transaction coordination., • Monitor NYISO Intra Hour Transaction Scheduling outcomes, • Monitor Coordinated Transaction Scheduling (CTS) data for accuracy and implementation into the NYISO software programs., • Modify operation of the NYISO Intra Hour Transaction Scheduling as necessary and, in consultation with the Shift Supervisor, in order to optimize the scheduling of transactions while ensuring NYISO system reliability., • Coordinate schedules on controllable tie lines with Transmission Owners and external Reliability Coordinators, monitoring real time flow to ensure schedules are met, • Provide to the NYISO System Operators the scheduling results of Transaction Coordination., • Ensure that all transaction modifications meet all NERC related reliability standards., • Monitor the status and capability of all inter-regional Phase Angle Regulators (PARs) which have been identified in managing loop flow., • Operator will be required to coordinate the setting of inter-regional PAR flows with respect to NYISO and external RC reliability concerns., • Communicate inter-regional PAR flow setting changes to the NYISO System Operators and external RCs., • Reviews DAM/HAM external schedules (DNI) with the Shift Supervisor each hour and ensure agreed upon schedules are followed real time., • Updates external schedules when directed by the direction of the Shift Supervisor for reliability issues., • Confirm data supplied to Real Time System Programs in order to confirm checked out schedules transferred., • Performs transaction schedule checkouts with neighboring control areas so as to ensure accurate schedules are agreed upon by both parties for system reliability., • Adjusts E-Tags as necessary to ensure consistency between E-Tag, MIS, and External control areas, • Modify transaction scheduling as necessary and, in consultation with the Shift Supervisor, in order to optimize the scheduling of transactions while ensuring NYISO system reliability., • In consultation with the Shift Supervisor adjusts external schedules as necessary per TLR conditions to relieve external control areas transmission line overload concerns., • Makes updates to NPCC Simultaneous Activation of Reserve program and NYCA Reserve Requirement displays to reflect changing system conditions with neighboring control areas., • Answers Market Participant calls concerning modifications to transactions while maintaining confidential information requirements., • Monitors the operating state of the NYISO bulk power of the NYISO Bulk Power System including the System State Normal, Warning, Alert, Major Emergency or Restoration., • Monitors tie line flows and coordinates with external areas to maintain flows on schedule, • Utilizing Phase 1 analog strip charts, monitor signals for significant changes or alarms, notifying the Shift Supervisor and assisting in identification of a system event, • Maintains the necessary records and keeps a detailed log of all events, conditions and occurrences that are pertinent to transaction check outs., • Analyzes computer output data to obtain maximum benefit from available information and recommends, as required, modification to program logic to obtain improvements in the man-machine interface and initiates phone trouble reports., • Confirm NYISO is operating within appropriate limits at all times with external Reliability Coordinators for ramp, scheduling, and stability., • Determines whether communications, metering and computer equipment is in good working order, • Examines and studies operating procedures, attends required training classes to maintain personal proficiency., • Works in conjunction with internal NYISO departments to insure reliable operations of the Bulk Power System and Market., • Performs tasks as assigned by Grid Operations management to study NYISO Performance and participates in NYISO committee meetings as requested., • During a physical Power Control Center emergency, assists in set-up and staffing of the Alternate Control Center., • Assists the Shift Supervisor with the restoration of the NYISO Bulk Power System when in the restoration state., • Assists in coordinating the operation of the NYISO bulk power system, including coordination with other Control Areas in the NERC Eastern interconnection to ensure reliability of service and achievement of optimum market operations., • Support the implementation of process improvement tools and validate enhancements of tools and reports, • Accurately manages the Transaction Management program and apply the appropriate billing codes when required, must be familiar with settlement outcomes., • Responsible for avoiding unnecessary, sustained high re-dispatch costs Qualifications include: • No industry related experience required, however candidates with three or more years of related technical training and experience in an electrical utility organization, power systems training, US Navy nuclear or power plant training are encouraged to apply., • Demonstrated ability to learn, apply and describe complex concepts; strong analytical skills and experience using various, complex software systems required., • If hired, must successfully complete the NYISO Concept of Electric System Operator Course and become a certified NERC Reliability Coordinator., • Ability to read, analyze and interpret operational criteria documents, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from staff and external industry partners., • Ability to perform calculations such as percentages, proportions, area, circumference, volume, power factors, real and reactor power. Ability to apply concepts of basic algebra and geometry., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Travel may be required to attend and/or conduct meetings, conferences and training. Except when traveling, the person in this position works in a normal office environment. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $92,200 - $118,000 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

Job Description Who are we? One of the fastest-growing Keller Williams offices in NY has an amazing opportunity for a Director of Growth! This is a Full-Time position for an energetic, enthusiastic, and “non-selling" member of the leadership team. The ideal candidate will have a proven track record of success as a leader and will be well-versed in KW systems and business models (this is not a requirement). Relocation to the NY market is required and okay if needed. Who are we looking for? For the right person, this is an opportunity, not a job! This person is a top producer and has a track record of leadership. They have risen to the top of leadership positions in every area of their business, career, and personal life. They are dynamic, attract talent, and are highly impressive. They are highly assertive, passionate, people-oriented individuals who operate with high urgency. They have strong communication skills and naturally connect with others. When people who know them describe them, they point to their energy and passion as their most dominant characteristics. Their burning desire is to build the dominant real estate company in their market. They have a need to influence others. They can prove this by demonstrating where they have used influence to recruit agents to Keller Williams and their previous companies. They possess a strong desire to have a position where they lead and influence others. They are aligned with the Operating Principal’s (OP) vision to achieve the Keller Williams Growth Initiative standards and Market Center goals. They leverage the tools of the Growth Initiative to perform the activities necessary to achieve the OP’s expectations of the standards for the number of recruiting appointments, gross recruits, net recruits, and profitability, and they leverage the Career Growth Initiative tools to consult with the top 20 percent of agents to set their goals and direct them to productivity solutions. They naturally exhibit the WI4C2TS belief system in their dealings with others. They are natural leaders who embrace succeeding through others, bottom-up leadership, and building a team. They possess a track record of relationships. They view learning as the foundation of their action plan. They have at least 2–3 years of real estate sales experience (Preferred but not required) and are in the top 5 percent of their office. They understand basic financial reporting (e.g., P&Ls) and how to use these to make the right business decisions. They have extremely high goals and are looking for a vehicle to achieve those goals. Compensation: • OTE: $90,000 - $100,000 expected end-of-year earnings, • Base Salary Range is: $55,000 - $70,000, • Paid Time Off (PTO): 24 Days per year (not including paid holidays), • Lead the Market Center, • Implement OP’s vision, • Use the Growth Initiative tools to achieve goals for appointments, gross recruits, new recruits, and profitability, • Consult the top 20 percent of associates to increase productivity and retention, • Lead the development of associates to a minimum average income per associate, • Attain a dominant market share in target markets, • Build a Market Center to achieve acceptable profitability, • Consult the administrative staff and provide training opportunities Essential Duties & Responsibilities • Recruit sales associates – weekly (interview, select, hire), • Share the Market Center value/opportunities story with all Market Center leadership and associates, • Share Market Center value with recruits, • Oversee the training for existing sales associates (new and experienced) in key areas of business, • Lead sales and business meetings, • Manage staff to acceptable professionalism and job performance, • Research competition and develop business prospecting and marketing strategies to successfully compete, • Facilitate regular sales meetings, • Conduct performance reviews of staff and associates Communications & Interactions • Staff – To set goals, plan, work on projects and tasks – daily, • Sales Associates – Set goals, plan, train, and develop careers – daily, • Lead Generation of Sales Associates – To join the company – daily/weekly, • Buyers/Sellers/Vendors – When problems arise – weekly, • Operating Principle/MCA – Monitor progress regarding appointments, gross recruits, new recruits, and profit (Four Conversations) – weekly Management Responsibilities • Staff, • Sales associatesQualifications:, • Extraordinary people skills, • Leadership, management, and team-building skills, • Goal setting, planning, and accountability skills, • Problem-solving skills, • Proactive, positive attitude, • Above-average recruiting skills, • Career development and training skills, • Top-producing sales success track record in the recent past, • Real estate knowledge, experience, and skill with emphasis on residential real estate, • Computer and MLS experience, • Track record of success in past jobs/tasksAbout Company Keller Williams Upstate NY Properties is part of the world’s largest real estate company, known for its innovative training, industry-leading technology, and collaborative culture. Serving communities across Upstate New York, our brokerage is built on a foundation of integrity, growth, and service. We empower our agents with the tools, resources, and support they need to succeed, while fostering a culture of teamwork, personal development, and enterprising thinking. At Keller Williams Upstate NY Properties, we don’t just help clients buy and sell homes — we create lasting relationships and make a positive impact in the communities we serve.

Job Description POSSIBLE HYBRID WORKPLACE OPPORTUNITIY New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. This position is on HCR's Housing Trust Fund Corporation (HTFC). HTFC is a public benefit corporation, and a Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. New York State Homes and Community Renewal (NYSHCR) consists of all the major housing and community renewal agencies of New York State, which were recently merged and integrated under a single management structure. The Office of Community Renewal (OCR) is one of four program offices within NYSHCR. The OCR’s mission is to administer a combination of State and Federal funding resources to develop or support programs that provide decent housing, a suitable living environment, and expand economic opportunities for low and moderate-income persons. Position Summary This position will support the NYS CDBG Economic Development program administered by OCR. Project Managers in OCR learn and support regulatory requirements and the administrative functions of the program areas while learning to oversee a portfolio of grant projects and provide technical support to applicants and awardees. Duties Under the general direction of the Program Director or Assistant Program Director, a Project Manager will: • Provide support in the administration of Community Development Block Grant (CDBG) program’s housing and public infrastructure grants, • Carry out routine office activities such as answering and routing phone calls, copying, transcription, filing, data entry, handling incoming and outgoing e-mail, and mail, and other tasks as needed., • Draft memos, correspondence, reports, manuals, presentations or other documents as needed., • Provide database record keeping and reporting support., • Understand and articulate program rules and regulations., • Assist in providing and directing technical assistance to program grantees to ensure comprehension of program regulations, requirements, and the application and award processes., • Assist with review of all Program-related applications and reports and assist with other grant administration correspondence., • Assist with review and processing of all program-related payment requests and contracts., • Track and monitor project portfolio through funding, development, and compliance phases., • Attend, participate, conduct presentations and/or assist with preparation for community development meetings, conferences, webinars and workshops., • Represent the Office of Community Renewal in community development meetings, conferences, and interagency working groups. This job description is not intended to be all inclusive and employee will be expected to perform other reasonably related duties as assigned. Minimum Qualifications and Desired Skills: • Bachelor's degree* planning, economic development, public administration, business, or related field plus work experience in a professional office setting. Government, grants or project management experience a plus., • Two (2) years of experience and/or interest in Housing, Economic and Community Development; Affinity toward technology;, • Strong analytical, organizational and problem-solving skills;, • Understanding of how to work effectively in and with diverse communities;, • Demonstrated experience performing administrative duties with speed and accuracy without immediate and constant supervision., • Ability to communicate effectively both orally and in writing with attention to detail and professionalism in all communications., • Knowledge of Internet and ability to research and retrieve information., • Strong analytical, organizational, and problem-solving skills; self-motivated with ability to work under pressure, while prioritizing and managing multiple tasks., • Database management, database navigation experience., • Experience with reporting software such as Crystal Reports, and PDF forms preferred, • Comprehensive experience with Microsoft Office. Specifically: *Substitutions: four years of specialized experience or associate degree and two years of specialized experience may substitute for bachelor’s degree; J.D. or master’s degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience. Instructions for Applicants: Applicants must include a cover letter and resume for review. Applicants are also encouraged to provide a writing sample that demonstrates their ability to clearly communicate technical concepts or procedures. Resumes not accompanied by a cover letter will be deemed incomplete and will not be considered. Applicants must describe in a cover letter how the applicant meets the minimum qualifications, and how the work experienced outlined in the accompanying resume relates to the available position. Applicants are also encouraged to use the cover letter as an opportunity to identify specific skills, including knowledge of software or database systems that may be useful for this position. WHAT WE OFFER AT NYS HCR: • Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System., • Promotional opportunity for dedicated professionals, • Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays, • Opportunity for compressed scheduling, • 12 weeks of Paid Parental Leave, • Paid Family Leave, • As a New York State employee, you may qualify to participate in the Federal Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under an accepted repayment plan and while working full-time for an eligible employer. ABOUT NEW YORK STATE HOMES AND COMMUNITY RENEWAL: Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low and moderate income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders. Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction. finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies. New York State is an Equal Opportunity Employer (EOE)

Job DescriptionJunior Analyst Overview Cetechs is seeking Junior Analyst to support The Federal Protective Service Region 2 to provide comprehensive administrative and operational support to various branches within the regional offices. Position will support the Regional Director, Deputy Regional Director, and regional branch offices in fulfilling the FPS mission. Branche: District 3 Office Location: 11 A Clinton Avenue Albany, NY 12207 Desired Education and Experience • Desired Education: Associate degree (Business, Management, or related field preferred), • Desired Experience: 2–3 years of relevant administrative or analytical experience, • Plan and deliver analytical support across facilitation, training, methodology development, business management techniques, and organizational evaluation., • Maintain confidentiality and accuracy in data analysis and reporting., • Provide recommendations for process improvement based on government and industry best practices.Front Office Support, • Prepare, review, and edit correspondence, memorandums, meeting minutes, and other official communications., • Collect and compile operational data and prepare reports for management., • Track and execute actions using the Correspondence Analyst Task Tracker (CATT) system., • Support performance management activities in the USA Performance Management System., • Conduct analyses of operational information stored in the Law Enforcement Information Management System (LEIMS).PSO Program Support, • Coordinate with regional CORs, PSOs, and Task Managers to support program operations., • Prepare cost estimates, requisitions (G514) in FFMS, and Security Work Authorizations (SWAs)., • Review vendor timesheets and invoices for accuracy, track contract funding, and manage documentation to prevent service lapses., • Assist with contract closeouts, performance monitoring, and training/licensing tracking for PSO staff., • Support administrative audits and compile performance monitoring meeting data.Operational Support, • Track, compile, and maintain records related to prohibited items, post visits, vehicle operations, incident reports (DHS Form 3155), and supply expenditures., • Assist with official travel, payroll reports, and Time & Attendance (WebTA) submissions., • Support training and equipment inventory tracking for federal law enforcement staff.General Office Support, • Handle reception duties including greeting visitors, verifying credentials, and managing phone calls and mail distribution., • Maintain office records and phone contact listings., • Provide general administrative assistance to ensure efficient daily operations.Skills and Competencies, • Strong analytical and organizational skills., • Excellent written and verbal communication., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and database systems., • Attention to detail and ability to manage multiple priorities simultaneously. 0IVflI9qix

Five Below - JobID: JR71469 [Sales Associate / Team Member] As a Sales Associate at Five Below, you'll: Adhere to all standard operating procedures and policies; Be responsible for cash handling procedures; Review and be responsible for all corporate communications applicable to the assigned area; A

Job Description New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. A Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. The Office of Housing Preservation manages HCR programs that maintain and enhance the state’s portfolio of existing affordable housing. We enforce the Rent Laws in New York City for over 900,000 housing units, while providing federal and state rental assistance to assist more than 45,000 families across the state. We also monitor 130,000 low income housing units financed with federal and state resources, and provide grant funding to help homeowners and tenants save energy. The Statewide Asset Management Unit is responsible for the asset management and compliance monitoring of the Agency’s existing affordable housing portfolio. This portfolio has been financed under various Federal and State housing programs including the Low-Income Housing Tax Credit; Housing Trust Fund; HOME. Position Summary Provide programmatic support for various decarbonization and energy efficiency programs within NYS Homes and Community Renewal’s Office of Housing Preservation. This position will work in the Sustainability Unit’s Decarbonization Team, reporting to the Director of Sustainability Programs, to support the Clean Energy Initiative Program, Climate Friendly Homes Fund Programs, and future decarbonization programs to successfully align the State’s Climate Leadership and Community Protection Act (CLCPA) goals under the direction of the VP of Sustainability. Responsibilities include, but are not limited to: • Under the direction of the Director of Sustainability, manage the operations of HCR Direct Injection programs, including working with the Upstate and Downstate Sustainability Specialists and Sustainability Program Associate to ensure successful and efficient program production, program reporting, and budget management., • Support development and management of HCR’s Decarbonization Programs under the Climate Friendly Homes Fund, including working with the Solar Program Associate for effective program production., • Assist with the evaluation and reporting of the HCR’s Decarbonization Programs., • Assist in the management of a team of consultants that provide project-level oversight for projects in the Decarbonization Team’s portfolio., • Provide program policy and technical expertise in the design of future decarbonization and energy efficiency programs (heat pumps, building envelope performance, weatherization, etc.)., • Coordinate with other teams within HCR, such as the Office of Finance and Development, Asset Management Unit, and Design, Construction, and Environmental Unit, to successfully deploy and manage programs within the Decarbonization portfolio., • Provide oversight and support in the regular maintenance of HCR’s Sustainability Guidelines., • Provide oversight and support in the development and regular maintenance of the team’s Standard Operating Procedure (SOP) manuals. Minimum Qualifications and Desired Skills • Bachelor’s degree, or equivalent work experience, and a minimum of three to five years of experience working in a professional office setting in public sector, housing, sustainability consulting, or architecture/engineering. A master’s degree can substitute one year of experience., • Experience in program management, • Experience with drafting reports, internal and external memos, and white papers, • Experience supervising a team of at least two people, • Experience with building electrification strategies and technologies, particularly for housing, • A familiarity with and understanding of the State’s Climate Leadership and Community Protection Act goals, specifically related to Housing, • Ability to communicate effectively both orally and in writing with attention to detail and professionalism in all communications with staff and the public., • Ability to work independently and manage various responsibilities simultaneously., • Strong analytical, organizational, and problem-solving skills., • Work effectively in and with diverse communities.

Job DescriptionDescription: POSITION OVERVIEW • The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number., • The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard., • The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities., • The Candidate shall track inquires, questions and answers and provide resolution., • The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations., • The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities., • The Candidate shall maintain and update Various On-Call Schedules., • The Candidate shall operate monitor and responds to fire and smoke alarms., • The Candidate shall provide directory information for both internal and external caller through computer system, • The Candidate should have ability to handle busy switchboard and emergency situations., • The Candidate should provide best customer service at all times while using good discretion and judgment., • The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements: CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: • The Candidate should posses Associate Degree or equivalent MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Candidate must have 1 -2 years of experience as Telephone Operator, • The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization., • The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

Job Description Who are we? One of the fastest-growing Keller Williams offices in NY has an amazing opportunity for a Real Estate CEO! This is a Full-Time position for an energetic, enthusiastic, and “non-selling" member of the leadership team. The ideal candidate will have a proven track record of success as a leader and will be well-versed in KW systems and business models (this is not a requirement). Relocation to the NY market is required and okay if needed. Who are we looking for? For the right person, this is an opportunity, not a job! This person is a top producer and has a track record of leadership. They have risen to the top of leadership positions in every area of their business, career, and personal life. They are dynamic, attract talent, and are highly impressive. They are highly assertive, passionate, people-oriented individuals who operate with high urgency. They have strong communication skills and naturally connect with others. When people who know them describe them, they point to their energy and passion as their most dominant characteristics. Their burning desire is to build the dominant real estate company in their market. They have a need to influence others. They can prove this by demonstrating where they have used influence to recruit agents to Keller Williams and their previous companies. They possess a strong desire to have a position where they lead and influence others. They are aligned with the Operating Principal’s (OP) vision to achieve the Keller Williams Growth Initiative standards and Market Center goals. They leverage the tools of the Growth Initiative to perform the activities necessary to achieve the OP’s expectations of the standards for the number of recruiting appointments, gross recruits, net recruits, and profitability, and they leverage the Career Growth Initiative tools to consult with the top 20 percent of agents to set their goals and direct them to productivity solutions. They naturally exhibit the WI4C2TS belief system in their dealings with others. They are natural leaders who embrace succeeding through others, bottom-up leadership, and building a team. They possess a track record of relationships. They view learning as the foundation of their action plan. They have at least 2–3 years of real estate sales experience (Preferred but not required) and are in the top 5 percent of their office. They understand basic financial reporting (e.g., P&Ls) and how to use these to make the right business decisions. They have extremely high goals and are looking for a vehicle to achieve those goals. Compensation: OTE: $90,000 - $100,000 expected end-of-year earnings Base Salary Range is: $55,000 - $70,000 Paid Time Off (PTO): 24 Days per year (not including paid holidays) Bonuses - Paid monthly based on recruiting performance, after a 60-day period Compensation: $90,000 - $100,000 OTE Responsibilities: What will you do? These are the standards a well-above-average performer will maintain or exceed: • Lead the recruiting efforts to grow the Market Center’s agent count and quality, • Implement the Operating Principal’s vision for attracting top talent, • Use recruiting tools, scripts, and systems to achieve goals for appointments, interviews, hires, and retention, • Build strong relationships with both experienced agents and new licensees to identify and attract talent, • Consistently communicate the Market Center’s value proposition to potential recruits, • Maintain a talent pipeline of qualified candidates aligned with company growth goals, • Partner with leadership to ensure a smooth onboarding experience for every new associate, • Generate and follow up with recruiting leads daily, • Conduct interviews with potential sales associates (new and experienced), • Present the company’s value proposition, culture, and opportunities effectively, • Coordinate and facilitate onboarding for new hires, • Collaborate with leadership and administrative staff to ensure seamless transitions for recruits, • Research and analyze competitor trends and offerings to better position the Market Center’s value, • Maintain detailed records of recruiting activities, pipelines, and results, • Attend networking events, career fairs, and industry meetups to source talent, • Coordinate with leadership to align recruiting goals with Market Center growth targets, • Provide input on recruiting budgets, advertising, and lead generation resources, • Potential Sales Associates – To set appointments, conduct interviews, and present opportunities – daily, • Leadership Team (OP, MCA, TL, etc.) – To monitor recruiting progress and adjust strategies – weekly, • Administrative Staff – To coordinate onboarding and training logistics – as needed, • Existing Associates – To identify referral opportunities for attracting new talent – weeklyQualifications:, • Exceptional interpersonal and relationship-building skills, • Strong recruiting and talent-attraction abilities, • Goal-oriented mindset with proven ability to meet or exceed hiring targets, • Organizational and time-management skills for managing multiple recruiting pipelines simultaneously, • Proactive, positive, and professional attitude with high energy, • Excellent communication and presentation skills, both verbal and written, • Ability to effectively convey the company’s value proposition and culture to prospective agents, • Familiarity with real estate licensing requirements and hiring best practices, • Tech-savvy: comfortable using CRMs, applicant tracking systems, social media, and MLS platforms, • Track record of success in sales, recruiting, or a related growth-focused role, • Understanding of the real estate industry (residential brokerage experience preferred but not required)About Company Keller Williams Upstate NY Properties is part of the world’s largest real estate company, known for its innovative training, industry-leading technology, and collaborative culture. Serving communities across Upstate New York, our brokerage is built on a foundation of integrity, growth, and service. We empower our agents with the tools, resources, and support they need to succeed, while fostering a culture of teamwork, personal development, and enterprising thinking. At Keller Williams Upstate NY Properties, we don’t just help clients buy and sell homes — we create lasting relationships and make a positive impact in the communities we serve.

Competitive salary / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at UBC Biopharma Services, you will: Handle inbound and outbound contacts from various sources (patients, healthcare providers, etc); Document all communications in the appropriate application; Prepare

Job DescriptionDescription: Are you a skilled surveyor with a passion for precision and a knack for problem-solving? Fisher Associates is seeking a dynamic Project Surveyor to join our team! In this role, you’ll be at the heart of our projects, ensuring that our land surveying services are not only accurate but also aligned with our high standards. You’ll play a vital role in bridging the gap between different disciplines within our project teams, ensuring that every project runs smoothly from start to finish. If you’re ready to make a big impact on exciting and diverse projects, we want to hear from you! Who We Are: Fisher Associates, P.E., L.S., L.A., D.P.C. is a consulting engineering and professional services firm serving the Transportation, Land Development and Energy market sectors. Our comprehensive services include landscape architecture, planning, engineering, environmental, survey, GIS and construction representation. We are headquartered in Rochester NY, with eight offices throughout NY, PA and TX. Why a Career with Fisher Associates? • Be Heard, Be Valued: Our leadership team is accessible and welcomes your feedback and ideas., • There is No “I” in Team: Every team member matters and contributes to our success by owning their role on the team. Contribute your creative ideas and expertise to our exceptional groups., • Transparency Matters: We keep you informed with frequent communications and quarterly financial reviews., • Long-Term Client Relationships: Our goal is to build long-lasting client relationships while delivering high-quality solutions., • Community Service: We are passionate about giving back and creating a legacy of service that improves equity, access, dignity and joy for members of our diverse communities., • Work on Local Projects: Experience the positive change you create in our own community., • Diverse Project Opportunities: The diverse comprehensive services we offer translate into challenging and engaging learning & growth opportunities., • Growth is Your Journey: Advance your career with clearly defined career paths, tuition assistance and ongoing training to support your professional goals. Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. The primary function of this role is responsible for, but not limited to, the following: • Supervises survey technicians, field crews, and CADD technicians on the project team., • Performs routine and complex survey calculations and control adjustments., • Performs, assigns, or assists with records research., • Performs, assigns, or assists with CADD drafting assignments., • Analyzes boundary evidence and parcel/ROW records to determine property boundaries and Rights of Way., • Determines and documents property boundaries, easements, and land ownership details to ensure compliance with legal regulations., • Creates detailed topographic maps and surveys to provide essential data for project planning and design., • Maintains positive client relationships, understanding project requirements, and facilitating all deliverables to ensure an outstanding customer experience using Clientship Philosophy., • Provides QA/QC on survey work completed for all sectors., • Associate or Bachelor's degree in surveying, geomatics, civil engineering, or a related field., • Experience in surveying software and equipment, including AutoCAD, GPS, total stations, and data collectors., • Previous experience in land surveying, • Must be knowledgeable in all aspects of Land Surveying, including boundary determinations, control adjustments, topographic surveying/mapping, NYSDOT Standards and Procedures, and ALTA requirements., • Proficiency in AutoCAD Civil 3D and MicroStation preferred., • Exhibit behaviors that align with the Fisher Values: Aspire to Excellence, Teamwork and Respect, Owning our Results and Empowered Employees., • Aspire to excellence, consistently seek to improve, and demonstrate high-quality work at all levels., • Team player: collaborate effectively at all levels; treat coworkers, clients, and vendors with respect in all interactions; seek to listen effectively, understand others, and build trust., • Own and accept responsibility for results., • Honest, transparent, and trustworthy. Ability to identify and handle priority and/or sensitive issues with discretion and a commitment to confidentiality., • Proactive, results-oriented, self-motivated, and eager to learn., • Strong critical thinking and problem-solving skills., • Ability to consistently demonstrate sound judgement., • Excellent organizational, project management and time management skills, • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Strong attention to detail., • Exhibit flexibility with assignments, workflow, or project changes., • Listen and respond to feedback in a positive manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to stand and walk for long periods of time and distance., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 50 pounds at a time., • Traveling on an occasional basis to project sites located throughout New York, • Must be able to access and navigate construction sites and job areas, • Ability to transverse uneven grounds Fisher Associates does not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job Description WE'RE HIRING: Administrative Specialist Are you an organized, detail-oriented problem solver with a passion for being a team player while keeping a busy executive team on track? What we’re looking for in our Administrative Specialist... This is ONE role, which is the perfect fit for someone who loves to keep things on schedule and organized. *Important: This position is more than just an administrative assistant. We’re looking for someone to cultivate positive relationships within our internal staff community, as well as be an innovative strategic problem solver. What you’ll be responsible for as an Administrative Specialist: • Prepare reports, memos, invoices, and other documents as requested., • Answer direct phone calls, emails, and other communications., • Communicate with staff members on behalf of the executive team., • Maintain filing systems, both electronic and physical., • Schedule and coordinate meetings, appointments, and travel arrangements., • Order office supplies and maintain inventory., • Support other departments with administrative tasks as needed., • Maintain confidentiality of sensitive information. You'll also thrive in this role if this sounds like you: 1. You have a passion for scheduling. You have a core desire to keep everything running on a set timeline in an extremely busy environment, no matter what it takes., 2. You have a strong attention to detail. People tend to compliment you on your strong attention to detail, and you're constantly reviewing your work multiple times to ensure it's as thorough as possible., 3. You’re a confident decision-maker. You love taking initiative on your tasks, getting them started and completed, which means you don't need to be micromanaged. You can apply the guidelines and prior knowledge to get the job done in front of you., 4. You are over the moon passionate about the company's mission! You always go the extra mile to ensure customers' needs are met!, 5. You can communicate effectively on different levels. People process and interpret information differently based on their experiences, communication styles, and cognitive preferences. As a result, messages may need to be clarified or repeated in different ways to ensure shared understanding. In a nutshell, you have: • Proven experience as an administrative assistant or in a similar role., • Experience in MS Office (Word, Excel, Outlook, PowerPoint) and other standard office software., • Experience in QuickBooks Online, Airtable, Softr.io, Pipedrive, and/or Documint. If not, you are willing to learn., • Excellent written and verbal communication skills., • Strong organizational and time management skills with the ability to multitask., • High level of attention to detail and problem-solving skills., • Ability to work independently and as part of a team., • High school diploma or equivalent required; associate degree preferred. Being a part of the team means: • You love being a part of a hard-working team and collaborating online or on the phone with customers and other team members Position: Full-Time (approx. 40+ hrs per week) Benefits: • Health and dental insurance are available, • 401(k) with company match, • Paid time off and holidays Location: Albany, NY Company DescriptionThe Preferred Group, based in Albany, NY, is a third-party administrator specializing in employee benefits. Founded in 1987, the company offers services such as Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs), Commuter Reimbursement Arrangements (CRAs), Pre-Paid Benefits Cards, Health and Welfare Trust Funds, and Self-Funded Dental Plans. Their Pre-Paid Benefits Card allows employees to access pre-tax funds set aside in these accounts electronically The Preferred Group is endorsed by the New York State United Teachers (NYSUT) for its FSA and HRA services. They are known for their commitment to customer service, offering quick turnaround for FSA claims and real-time human interaction with customer service representatives.The Preferred Group, based in Albany, NY, is a third-party administrator specializing in employee benefits. Founded in 1987, the company offers services such as Flexible Spending Accounts (FSAs), Health Reimbursement Accounts (HRAs), Commuter Reimbursement Arrangements (CRAs), Pre-Paid Benefits Cards, Health and Welfare Trust Funds, and Self-Funded Dental Plans. Their Pre-Paid Benefits Card allows employees to access pre-tax funds set aside in these accounts electronically \r\nThe Preferred Group is endorsed by the New York State United Teachers (NYSUT) for its FSA and HRA services. They are known for their commitment to customer service, offering quick turnaround for FSA claims and real-time human interaction with customer service representatives.

Job Description The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC. This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required. The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems. The schedule for this position is Tuesday-Saturday, 8am-5pm. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults., • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison., • Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures., • Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC., • Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups., • New Hire Training, • Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality., • Word, Microsoft Excel, Microsoft Outlook., • Excellent written and verbal communication skills are required., • Must be detail oriented and highly organized., • Strong detail-oriented and organized project management skills., • Ability to build and foster collaborative relationships., • Capable of working and learning independently with minimal supervision., • Strong problem-solving skills, and the ability to make decisions independently., • Good communication skills with ability to converse technical information to all audiences., • Cisco certifications, • Four to Six years Network Operations experience or equivalent, • Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred., • Advanced 2nd line technical competency level that spans all deployed equipment technologies., • Willingness and ability to train NOC staff on technical, functional, and procedural items., • Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM., • In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing., • Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model., • In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE., • In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q., • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters. Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms: • CYAN(Ciena) Z33/77., • Telco Sys 71xx / EdgeGenie, • Ciena 6500/One Control, • Huawei SONET, • Adva, • Calix / CMS, • Cisco (CCNA / CCDA Level), • FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments., • FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.