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Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant Front Office Manager at The Richardson Hotel Buffalo, NY. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests., • Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation., • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service., • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests., • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. Previous Front Desk experience required Pay range from $22.00 to $25.00 per hour based on experience and qualifications. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • RRSP, • Employee discount, • Life insurance

Job Description Position Summary The Clinical Territory Manager (CTM) is responsible for providing pneumatic compression devices to patients as prescribed by physicians or referred by therapists. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: • Provide pneumatic compression devices for the treatment of chronic diseases, • Understand and demonstrate the benefits of the company’s products to patients, physicians, specialty therapists, and medical professionals, • Present and demonstrate as a subject matter expert in the disease states the company’s products assist in treating including lymphatic and venous and arterial disorders, • Proficient in utilizing and navigating patient information in Salesforce, as well as maximizing the use of all Salesforce tools, • Communicate initial and annual strategy for all sales opportunities and work with the Regional Manager on how to advance all such opportunities through the sales cycle, • Expert understanding of the entire patient process and revenue cycle for all insurance payers: including the criteria to qualify patients under CMS guidelines, understand private payer copays, deductibles, and the required documentation, • Follow up with patients post set up and communicate with physicians and therapists regarding patient progress and to comply with insurance guidelines, • Ability to determine optimal equipment for individual patient needs, • Demonstrate an understanding of the industry, market and competitor’s products, • Expert understanding of the entire assigned territory and opportunities with routine visibility to offer the company’s products and services, • Effective communications with corporate and administrative staff regarding equipment needs and requirements to ensure timely and accurate delivery of equipment, • Develop and organize a sales strategy and mange time accordingly, • If assigned an Associate Territory Manager to mentor them according to the Mentoring Agreement, • Comply with all HIPAA and privacy regulations, • Adhere to laws and best practices in regards to dealing with patients and patient data, • Follow company expense polices, • Complete all administrative tasks in a timely manner consistent with business needs, • Perform other job-related duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) • Bachelor’s Degree or prior BioTAB experience, • Two years of sales or relatable life experience, • A valid driver’s license, automobile insurance, and clean driving record, • Proficient in MS Office, Apple products, • Time management skills, • Excellent telephone skills, • Able to communicate clearly, both orally and in writing, • Able to work effectively with a wide range of people The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. • Must be able to lift 40 pounds, must be able to lift 40 pounds from the floor and lift to waist level, • Must be able to kneel, stoop, climb stairs and reach with hands and arms, • Must be able to travel to healthcare facilities and visit patients in the assigned territory, • Be able to travel within the assigned territory, generally a 2-3 hour radius, • Must be able to travel by the employee’s vehicle daily mShAWRRGn4

Job DescriptionSalary: $15.50/hr Visitor Services Associate Job Description This is a part-time 20 hours per week, non-exempt position Hourly Pay Rate: $15.50 per hour Job Responsibilities: The Visitor Services Associate position plays a key role in the overall visitor experience at the Botanical Gardens. The Visitor Services Associate position supports the Visitor Services Team and the Visitor Services Manager. This position ensures an exceptional visitor experience and helps with overall visitor orientation, general ticketing, and in the Gift Shop. Visitor Services & Visitor Experience • Assisting with the daily duties of the Visitor Services Department, ensuring an internal and external exceptional visitor experience is always upheld., • Lead by example to ensure a welcoming environment and an excellent experience for visitors from arrival to departure., • Work at the Admissions and Gift Shop counters selling tickets, selling memberships, asking visitors for donations, and promoting retail sales., • Work closely with the Visitor Service team to design, organize, and refresh merchandise displays regularly, ensuring an attractive and customer friendly gift shop environment., • Regularly checking the organizations website and program calendar to ensure full knowledge of all exhibits, collections, events, and classes to provide the best customer service to all visitors., • Help the Visitor Services Team monitor the organizations info box and voicemail in a professional and timely manner., • Count daily cash drawer to ensure accuracy., • Is a champion for the organizational wide software - Altru., • Required to work flexible schedules. Evenings, weekends and holidays will be required., • Establish and maintain positive relationships with co-workers, vendors, and volunteers., • Share in the housekeeping of the admission area, Gift Shop and the Botanical Gardens to ensure staff and visitor safety., • Work collaboratively with staff to promote open communication regarding activities on the shared, • Take initiative and work with the entire team to ensure thoughtful compliance with the organizations Mission, Vision, Policies, Procedures, Core Values, Inclusion Code of Conduct and Strategic Plan., • Assist at Botanical Gardens events/exhibits as needed., • Performs other duties as required. Education, Skills, Qualifications: Education and Experience A High School or equivalent diploma and a minimum of one years experience in retail, hospitality, guest services are required. Practical work experience in a museum, not-for-profit organization, sales, tourism or hospitality setting is preferred. Skills and Characteristics • Strong communication, customer service, and organizational skills., • Experience working with complex ticketing systems is highly desired., • Ability to work a flexible schedule including holidays, weekends and evenings is required., • Trustworthy, reliable, and team oriented., • The ability to multitask and be, • Strong interpersonal skills and possess good written and oral communications, • Maintain a positive attitude and apparent enthusiasm for the job and the, • A passion for healthy professional relationships with co-workers and, • Computer skills including Microsoft Professionalism • Maintain a professional appearance at all, • Maintain required attendance and, • Adhere to the policies and procedures outlined in the Employee, • Shows respect and courtesy in all interactions with all of the Botanical Gardens Teamwork and Diversity • Support and communicate with the supervisor and co-workers in a cooperative, • Assist with special events as, • Practice respect, fair treatment, and acceptance of people of all identities, beliefs, and viewpoints in all interpersonal interactions., • Demonstrate initiative in learning about and implementing skills related to diversity, equity, inclusion and accessibility. Diversity, Equity, Inclusion and Accessibility We are committed to overcoming barriers to be the most inclusive organization we can be, where all feel welcome and included and we can grow together. All employees have a responsibility to treat others with dignity and respect at all times. A successful work environment is built on: • Respectful communication and cooperation between all employees., • Fair treatment, and acceptance of people of all identities, beliefs, and viewpoints in all interpersonal interactions., • Teamwork and employee participation that embraces all perspectives., • Demonstrating initiative in learning about and implementing skills related to inclusion, diversity, equity, and accessibility., • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. Our Mission Deepening the connection between people and plants through beautiful gardens and extraordinary experiences. Core Values The Buffalo and Erie County Botanical Gardens welcomes all visitors and is committed to creating an environment free of discrimination and harassment where all individuals are treated with respect. The Society strives to ensure that its collection, facilities, and programming are inclusive and accessible in order to provide a successful and engaging experience for all audiences. It is extremely important to us that our employees demonstrate the utmost respect for co-workers, volunteers, visitors, our plant collections, historic conservatory, grounds and campus buildings. • We are fascinated by plants. Plants provide fundamental nutrients that sustain life on our planet. We connect people to the power of plants through educational storytelling and an inspiring, immersive plant environment., • We create wonder. We are innovative and enthusiastic; we embrace possibility. Through curating rich and colorful educational experiences, we seek to inspire curiosity about the natural world., • We respect our planet. We recognize that Earths health fundamentally depends on a thriving ecosystem of plants and pollinators. We respect our environment, preserve natural resources, and strive to improve sustainability., • We welcome all. The Buffalo and Erie County Botanical Gardens is for everyone. We are committed to being wholeheartedly inclusive, where all feel welcome. We continue to work to overcome barriers, address systemic injustices, and challenge ourselves to grow together and to be the most welcoming organization we can be.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off The Customer Service Associate handles a diverse set of responsibilities to ensure we meet and exceed customer expectations. Through critical work in customer communications, collaboration with internal operations, the answering of questions regarding products and orders, and responding to quotation requests, youll achieve great outcomes for our customers. This is a unique opportunity to learn about an evolving, fundamental operation in the company, while also making an immediate impact. In addition to daily responsibilities, this role creates business opportunities within the Sales Organization, providing the associate with potential learning and growth opportunities throughout the organization. Job Responsibilities: Communicate with customers via email and phone. Respond to quotation requests in a clear, concise, accurate, and timely manner. Answer questions related to our product offering. Pass along high dollar or high potential requests to our Sales Organization. Find solutions to customer requests by identifying products that fit their needs or are close substitutes. Communicate with the Warehouse Organization to answer critical questions about customer-impacting work and ensure it gets prioritized. Navigate a customer service ticketing system to log and track interactions with customers. Accurately tag and capture data within the customer service ticketing system. Navigate a cloud-based ERP system to answer customer requests and provide order or product related documentation. Work with peers and leadership to evolve processes and technologies that will set the Customer Service organization up for success. Qualifications and Skills: Bachelors degree in Business, Supply Chain, or a related field. 2-3 years of work experience, ideally within a Sales, Customer Service, or Purchasing Organization. Strong understanding of sales operations and systems. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to quickly learn and adapt to new software systems including Customer Service platforms, ERP, Warehouse Management, and Business Intelligence tools. Benefits Include: 401(k) with employer match Medical, dental, vision, short-term and long-term disability, and life insurance benefits Paid time off Performance-based annual bonus About us: USA Industrials is a leader in the industrial manufacturing and distribution industry. We are positioned for substantial growth with a focus on expanding our manufacturing capabilities and product assortment coupled with a heavy focus on data management, digital marketing, and systems infrastructure. We are constantly seeking to improve processes using technology and empower our team members to propose new technologies and solutions. Our team consists of highly motivated individuals looking to make a direct impact on the companys growth and execution of our long-term strategy. USA Industrials and its parent company, Newbury Franklin Industrials aim to grow both organically and through acquiring other industrial companies. Our family of companies has a presence throughout the US.

Job Title: Training & Office Administrator Location: Amherst, NY Job Summary We are seeking a detail-oriented and proactive Training & Office Administrator to support our professional services team in Amherst, New York. This role ensures smooth day-to-day operations by providing logistical support for customer training sessions, internal meetings, and general office functions in a well-organized and timely manner. The ideal candidate will have at least two years of relevant experience and a strong educational foundation in business administration or a related field. Key Responsibilities Training Coordination • Set up and manage training calendar events using Outlook shared calendars., • Register customers for company training sessions and maintain accurate attendance records. This includes sending training and travel information, registering attendees and tracking receipt of payments., • Request letters of invitation for out-of-country visitors and track receipt of non-disclosure visitor documents., • Communicate with trainers and attendees to confirm schedules and provide necessary information., • Greet and assist visitors with signing in and distributing visitor badges in a professional and friendly manner., • Coordinate meetings, reserving meeting space, and assisting with arrangements, as needed., • Monitor and maintain office supplies, janitorial, and kitchen inventory; reorder as needed., • Handle incoming and outgoing shipments, including packaging and tracking., • Sort and distribute all incoming mail and packages., • Assist with internal communications related to training and office updates., • Ensure a clean and organized office environment., • Associate or Bachelor’s degree in Business Administration, Office Management, or similar., • 2+ years of office or administrative experience., • Proficiency in Microsoft Word and Excel; familiarity with other Microsoft Office tools., • Experience using shared calendars in Microsoft Outlook or similar platforms to coordinate events and schedules., • Consistent attention to detail with the ability to manage multiple tasks and deadlines simultaneously., • Flexibility to adapt to changing situations., • Experience coordinating events or training sessions, including scheduling, logistics, and follow-up., • Ability to maintain confidentiality and handle sensitive information with discretion., • Willingness to take initiative in improving processes and workflows., • Strong communication and interpersonal skills. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms.[RD1] WORKING ENVIRONMENT This work takes place in an office environment. [RD1]I’m not sure where this came from. Is this standard language for Toshiba?

Job DescriptionDescription: Are you a skilled surveyor with a passion for precision and a knack for problem-solving? Fisher Associates is seeking a dynamic Project Surveyor to join our team! In this role, you’ll be at the heart of our projects, ensuring that our land surveying services are not only accurate but also aligned with our high standards. You’ll play a vital role in bridging the gap between different disciplines within our project teams, ensuring that every project runs smoothly from start to finish. If you’re ready to make a big impact on exciting and diverse projects, we want to hear from you! Who We Are: Fisher Associates, P.E., L.S., L.A., D.P.C. is a consulting engineering and professional services firm serving the Transportation, Land Development and Energy market sectors. Our comprehensive services include landscape architecture, planning, engineering, environmental, survey, GIS and construction representation. We are headquartered in Rochester NY, with eight offices throughout NY, PA and TX. Why a Career with Fisher Associates? • Be Heard, Be Valued: Our leadership team is accessible and welcomes your feedback and ideas., • There is No “I” in Team: Every team member matters and contributes to our success by owning their role on the team. Contribute your creative ideas and expertise to our exceptional groups., • Transparency Matters: We keep you informed with frequent communications and quarterly financial reviews., • Long-Term Client Relationships: Our goal is to build long-lasting client relationships while delivering high-quality solutions., • Community Service: We are passionate about giving back and creating a legacy of service that improves equity, access, dignity and joy for members of our diverse communities., • Work on Local Projects: Experience the positive change you create in our own community., • Diverse Project Opportunities: The diverse comprehensive services we offer translate into challenging and engaging learning & growth opportunities., • Growth is Your Journey: Advance your career with clearly defined career paths, tuition assistance and ongoing training to support your professional goals. Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. The primary function of this role is responsible for, but not limited to, the following: • Supervises survey technicians, field crews, and CADD technicians on the project team., • Performs routine and complex survey calculations and control adjustments., • Performs, assigns, or assists with records research., • Performs, assigns, or assists with CADD drafting assignments., • Analyzes boundary evidence and parcel/ROW records to determine property boundaries and Rights of Way., • Determines and documents property boundaries, easements, and land ownership details to ensure compliance with legal regulations., • Creates detailed topographic maps and surveys to provide essential data for project planning and design., • Maintains positive client relationships, understanding project requirements, and facilitating all deliverables to ensure an outstanding customer experience using Clientship Philosophy., • Provides QA/QC on survey work completed for all sectors., • Associate or Bachelor's degree in surveying, geomatics, civil engineering, or a related field., • Experience in surveying software and equipment, including AutoCAD, GPS, total stations, and data collectors., • Previous experience in land surveying, • Must be knowledgeable in all aspects of Land Surveying, including boundary determinations, control adjustments, topographic surveying/mapping, NYSDOT Standards and Procedures, and ALTA requirements., • Proficiency in AutoCAD Civil 3D and MicroStation preferred., • Exhibit behaviors that align with the Fisher Values: Aspire to Excellence, Teamwork and Respect, Owning our Results and Empowered Employees., • Aspire to excellence, consistently seek to improve, and demonstrate high-quality work at all levels., • Team player: collaborate effectively at all levels; treat coworkers, clients, and vendors with respect in all interactions; seek to listen effectively, understand others, and build trust., • Own and accept responsibility for results., • Honest, transparent, and trustworthy. Ability to identify and handle priority and/or sensitive issues with discretion and a commitment to confidentiality., • Proactive, results-oriented, self-motivated, and eager to learn., • Strong critical thinking and problem-solving skills., • Ability to consistently demonstrate sound judgement., • Excellent organizational, project management and time management skills, • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Strong attention to detail., • Exhibit flexibility with assignments, workflow, or project changes., • Listen and respond to feedback in a positive manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to stand and walk for long periods of time and distance., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 50 pounds at a time., • Traveling on an occasional basis to project sites located throughout New York, • Must be able to access and navigate construction sites and job areas, • Ability to transverse uneven grounds Fisher Associates does not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job DescriptionDescription: About Us Envision Benefits Group is a woman-owned Benefits and HR consulting agency based in Buffalo, NY. We partner with clients to deliver exceptional HR, benefits, and operational support — all while creating a workplace where our own team members can learn, grow, and thrive. As a small business, we value flexibility, collaboration, and the ability to jump in wherever needed. About the Role We’re looking for an Operations Support Specialist to join our team in a temporary-to-permanent capacity. This is a hands-on, dynamic role where no two days look the same. You’ll support multiple departments — Benefits, HR Services, and General Operations — depending on seasonal demands and project priorities. The ideal candidate is organized, tech-savvy, and adaptable, with strong Microsoft Office skills, excellent communication and organizational abilities, and a proactive approach to problem solving. If you enjoy variety, collaboration, and contributing to a growing company, this could be the perfect fit. What You'll Do Benefit Support (especially October- December) • Assist Benefits Team with creating and updating client presentations, • Review and complete assignments in HR and Benefits platforms, • Prepare, update, and distribute client benefit booklets, compensation statements, and enrollment materials, • Post benefit commissions and maintain accurate records, • Assist with RFPs and benefits marketing projects, • Assist with leave of absence processes: communicate with employees, distribute/receive paperwork, and liaise with insurance carriers, • Collaborate on the configuration, rollout, and training of agency technology platforms, • Create and update internal communications, templates, and office documentation, • Manage Accelo ticketing and project tasks as needed, • Education: High school diploma or equivalent required; associate degree preferred., • Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and internet navigation., • Attributes: Organized, detail-oriented, proactive, customer-service focused, and eager to learn., • Comfortable balancing multiple tasks and shifting priorities in a fast-paced, small business environment., • Gain hands-on experience across multiple business functions, • Be part of a close-knit, supportive team where your contributions matter, • Enjoy a role that offers variety, professional growth and meaningful work, • Medical, Dental, Vision, Life Insurance with Employer contribution to costs, • 401k with Employer match Envision Benefits Group, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship or immigration status, age, disability, genetic information, military or veteran status, marital status, familial status, domestic violence victim status, or any other characteristic protected by federal, state, or local law.

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role The Records and Data Support Assistant / Alternative Program Specialist works within a team to carry out duties for the Registrar's Office. This includes creating and managing the student's academic record. This position assists our campus community with processes that support registration, grading, transcription and graduation. The Records and Data Support Assistant / Alternative Program Specialist also provides entry-level support in the collection, organization, and maintenance of institutional data to support decision-making, reporting, and compliance functions across the university. They provide direct support services to students, the campus community, alumni, and the public. The Records and Data Support Assistant / Alternative Program Specialist will assist and support process improvement, testing and documentation of in-house procedures, particularly in areas of direct support such as transcripts, grading, registration, enrollment verification and other related Registrar processes. About This Opportunity Joining our Registrar Team, the Records and Data Support Assistant / Alternative Program Specialist will be responsible for the following: • Assist and support process improvement, testing and documentation of in-house procedures, particularly in areas of direct support such as transcripts, grading, registration, and other related Registrar processes., • Assist with the collection, entry, validation, and maintenance of institutional data from various departments., • Perform routine data integrity checks to ensure accuracy and consistency across databases., • Assist with the preparation of state, federal, and accreditor-mandated data reports (e.g., IPEDS, Middle States, NYSED)., • Assist students and faculty with the Registration process in all phases including; schedule creation, advanced registration, drop/add, cancellations, petitions for enrollment and other registration needs for alternative programs., • Support alternative programs with grade collection process, which includes managing incomplete grades, grade changes, grade verification, missing grades and other academic grading needs., • Create, maintain and purge student academic files. This will require interaction with both a Student Information System as well as an E-filling system. This includes filing of appropriate documents and forms in files., • National Student Clearing House liaison including enrollment, degree verification reporting as well as error resolution., • Process and update information from Committees of Academic Standards for both Graduate and Undergraduate students; this includes Suspensions, Dismissals and changes in status., • Process and assist with intake of Admission files for new students., • Process and assist inactivating students as well as leaves and withdrawal requests., • Coordinate transcript request processing, tracking and other transcript support., • Data entry transfer credits for prospective incoming and current students., • Coordinate and support enrollment and degree verification processes. This includes loan verification or deferment needs., • Processing of professional licensure applications/certifications for Daemen alumni., • Perform grading support for students and faculty., • Coordinate enrollment data processing such as our attendance procedure and follow up. This includes the use of a student system to missed class information., • Processing of approved academic bankruptcies; authorized late withdrawals; posting of CLLE credit., • Assist faculty with inquiries regarding their course enrollments, class rosters, grading packages, etc., • Assist with processing of non-course degree requirement completion on student record., • Assist with student Prolonged Absences requests., • Process and coordinate student, faculty/instructor and/or other campus community forms., • Assist with office communications to the campus community as needed., • Support when needed, preparation and maintenance of the planned and current course files and academic schedule for each term. Support when needed individual room course assignments., • Support when needed, receptionist duties in the Registrar and Registration offices., • Must abide by Family Educational Rights and Privacy Act (FERPA) regulations and be able to exercise a high level of confidentiality in regard to student records., • Additional specific duties/projects as assigned by the Registrar and the Associate Registrar. Required Qualifications Required Knowledge, Skills and Abilities: • Experience in a customer-related field with the demonstrated ability to react to customers quickly, accurately, and congenially., • Experience or training that demonstrates strong organizational skills., • Must possess strong computer skills, including the ability to operate a student information systems or similar types of Enterprise Resource Planning software (ERP), as well as other common office software such as Word and Excel., • Attention to detail and the ability to follow through independently are essential. Effective critical thinking abilities are vital., • Strong oral and written communication skills for concise, friendly, tactful and effective communication. Minimum Qualifications: • Associate's degree in related field. 1-2 years of experience in higher education or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered., • Knowledge, experience with student information systems (SIS). Ellucian Colleague preferred or others such as Ellucian Banner, Oracle/PeopleSoft..., • Experience working in higher education, particularly with academic records., • Knowledge and experience in system functional testing and/or creating functional process documentation Total Compensation Daemen University offers a robust total compensation package that includes: • Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan., • Dental insurance through the Guardian network., • Vision insurance through the Guardian network, and an option between the VSP or Davis plans., • An 8% employer contribution to the retirement savings account when employees contribute just 5%., • Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000., • Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions., • Generous time off for administrative and staff employees. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Service Agent for The Richardson Hotel, Buffalo NY. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area., • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 20 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee discount, • Flexible schedule, • Parental leave, • Referral program

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